岗位描述：无论你是酒店职业经理人，无论你是地产企业从业者，无论你是地产销售员，无论你是建筑设计师，还是普通的打工者，你身边无处不在的酒店加盟信息，经雅阁商务团队的抽丝剥茧，都具有无穷价值，传递信息，创造价值，自当老板，轻松赚钱。雅阁酒店集团城市合伙人招募，传递信息，创造价值，助力洽谈，分润百万，自当老板，轻松赚钱！欢迎加入雅阁AHG City Partner城市合伙人招募计划！雅阁酒店集团（纽交所股票代码NYSE：GHG）是澳大利亚最具规模的酒店管理集团。目前覆盖亚太区百余城市，拥有11个酒店品牌：雅阁大酒店、雅阁璞邸酒店、雅阁度假酒店、雅阁酒店、雅阁公寓、澳斯特酒店、雅阁澳斯特酒店、澳斯特精选酒店、澳斯特公寓、澳斯特WOW酒店及Metro酒店。从豪华酒店到精品酒店，从度假村到服务式公寓，您可在众多目的地中探索旅程中的别样精彩，迎接人生新的机遇。 【城市合伙人事业部】联系人：周宁女士联系电话：13632195789邮箱：joline.zhou@argylehotels.com

KEY DUTIES AND RESPONSIBILITIES: Directs and manages all aspects of the Sales and Marketing activities.Responsibilities include the development and execution of marketing plans and promotional strategies for each of the revenue generating areas of the hotel, rooms, banqueting, F&B, Spa.Manages the sales & marketing teams to achieve budgeted revenues for all areas of the hotel.Effective interaction with corporate office through Head of Global Sales & Distribution Specific responsibilities: Ø  Produce the Annual Revenue Plan, Marketing Budgets and Forecasts        Ø  Produce Annual Sales & Marketing Plan related to the Revenue Plan to ensure Revenue Plan objectives are achieved Ø  Develop and manage the Sales & Marketing team, including annual goal setting for each member and ensure detailed action plans are in place and executed by each individual Ø  Develop strategies for each market segment; Leisure (TA,TO/ WHO, DMC), group (leisure & corporate), Events (wedding, automotive, finance, pharma, product launch, luxury brands/fashion) for the sales team to follow and maximise business opportunities Ø  Manages the rooms revenue management function closely with the Reservations Manager and executes with agility the various revenue strategies required to deliver the budgeted revenues for rooms and villas. Implement tactical offers as needed. Ø  Develops with the Marketing Executive all collateral required for each market segment to ensure Sales & Marketing team have the necessary tools to present and confirm business for the property. Review regularly internal promotional pieces Ø  Provides a professional, advisory support service to the General Manager        Ø  Develops partnerships within the local community and Shanghai to drive business to all areas of the resort. Ø  Create and implement special programs/packages to achieve greater profitability through: -       Increasing overall occupancy and driving rate-       Increasing business volume during off-peak periods-       Increasing local Food & Beverage and Banquet Sales        Ø  Participate as an active member of the community through associations, memberships and other trade organizations Ø  Hold weekly Monday morning Sales & Marketing meetings with the team to ensure action plans are being followed, objectives and targets are being met by the sales team Ø  Hold a bi-weekly Sales & Marketing meeting with F&B, Spa HOD’s to continuously develop activities to drive business to the Spa and Restaurants. Ø  Organize and promote, in cooperation with the Food & Beverage Department special projects to stimulate Food & beverage sales within the community, including, but limited to, tournaments, balls, parties, gastronomic festivities, etc. Ø  Interacts with individuals outside the hotel, including, but not limited to clients, Convention Bureaus, local Hotel Associations, Government Tourist offices, Airlines, Travel Agents, Tour Operators, competitors and other members of the local community Ø  Procure new and repeat business for the hotel by maintaining contact with Airlines, Travel Agencies, Commercial Houses, Private Clubs and Professional Associations within the community and neighboring markets Ø  Work closely with the Dir of Communications to review regularly the Public Relations activities to ensure high awareness of the hotel in the local and national media        Ø  Work closely with the Corporate Sales and Marketing personnel and implement corporate initiatives as directed. Ø  Work with Human Resources on manpower planning and management needs Ø  Work with Director of Finance in the preparation and management of the Department’s budget JOB EXPERIENCE & QUALIFICATIONS:Ø  A minimum of 5 years in a senior sales & marketing on role.Ø  Bachelor’s degree in Sales, Marketing or related field.  Ø  4 years of relevant experience or similar supervisory role, or an equivalent combination of education and work-related experience.Ø  Proficient in the use of Microsoft Office, Salesforce, Opera TECHNICAL EXPERTISE:Ø  Driven, motivated, excellent interpersonal skill set, team player, proven track record in man-management skillsØ  Confident and proactive, with excellent communication and written skillsØ  Demonstrate ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.Ø  Problem solving, reasoning, strong organizational and training abilities.  KEY METRICS:·         Departments Budget·         Employee Satisfaction Survey REPORTING LINE:The Director of Sales & Marketing reports directly into the General Manager, with a dotted line to the Head of Global Sales & Distribution.

1、负责公司的设计美化及创意性工作，可独立完成美陈设计及布置工作； 2、负责集团运营项目的场内外橱窗、小品、DP点、美陈方案的规划、设计、制作及布置工作； 3、 根据不同节点，负责集团运营项目的活动场景设计方案并予以执行； 4、负责集团运营项目的所有美陈设施的检查维护； 5、负责运营项目的部分平面设计工作。 6、执行上级领导交办的其他工作。 任职要求： 1、美术、设计、视觉传达等相关专业，大专及以上学历； 2、熟练掌握AI、PS、3D等相关设计软件， 设计功底扎实，手绘能力强者优先； 3、对品牌及策略有较强理解力，作品富有创意，色彩把握及整体构成有良好运用能力； 4、有良好的团队协作能力和服从性，有责任心，能主动工作，做事细致认真，善沟通，心态好，抗压能力强； 5、至少3年以上陈展相关行业工作背景。 6、具有较强的理解、领悟、工作协调能力和创造力； 投递简历请附带设计作品

  RESPONSIBILITY - Improve the profitability of every outlet- Optimize the profitability of every outlet- Maintain a high quality service - Plan the annual theme, events and activities- Take responsibility for branding, revenue and management of Food & Beverage team- Take responsibility of all Food & Beverage-related contracts, inclusive of but not limited to outlets, performers and suppliers- Lead the Food & Beverage team to provide the highest standard of service- Enforce the implementation of food safety programs throughout the entire division  REQUIREMENTS- Has a passion for Food & Beverage- Enjoys interacting with people- Must have 3 years leadership role and experience working in a 5 star luxury F&B and hotel environment- Must be a friendly, thoughtful and trustworthy leader- Communicates and writes with fluency in English (and the local language)- Must be creative and have the ability to lead change- Follows the market trends closely- Enjoys presenting to the senior leadership team- Self-driven, goal-oriented and willing to challenge the status quo- Upholds professional values, ethics and integrity at all times - Thinks out of the box- Displays curiosity and takes time to learn and understand new culinary trends  

-         Holds a diploma/degree in Hospitality Management specialising in Food and Beverage Management.-         Excellent Customer Service Skills.-         Excellent Communication & Analytical Skills.-         Well developed food and beverage service skills.-         Prefer knowledge of wine styles and grape varieties.-         Comprehensive knowledge of business needs, financial reporting and productivity requirements.-         Computer Skills, particularly in the use of MS Office, email, Micros.-         Minimum two to four years work experience as Director of F&B and preferably two years as Assistant Director of Food and Beverage. -         Essential prerequisite is experience in the Hotel and Travel industry.

职位要求概要：能够执行集团公司下达的酒店年度经营目标，制定年度经营计划，确定各部门管理目标、成本控制指标、经营计划指标，并组织贯彻实施。研究并掌握市场变化和发展情况，负责实现酒店营业收入指标和利润指标，提升酒店整体服务品质，提高酒店效益和利润，实现酒店的可持续发展。薪资优越，公司设有超目标奖励，条件优秀者可携团队入职。1、岗位职责：（1）全面负责处理酒店的经营管理，和酒店全体员工共同努力，及时完成酒店所确定的各项目标。（2）研究市场变化和发展情况，制定市场营销计划，负责实现酒店营业收入指标和利润指标。（3）健全酒店的组织管理系统，使之合理化、精简化、高效化。（4）健全酒店的财务制度。督促财务部门做好成本控制、财务预算等工作，检查收支情况、应收账款和应付账款等。（5）定期巡查公众场所及各部门的工作情况，检查服务质量，及时发现问题、解决问题。（6）指导培训工作，培养人才，提高整个酒店的服务质量和员工素质。（7）加强酒店维修保养工作和酒店的安全管理工作。 （8）按照集团制定的权限手册决定酒店机构设置、人员编制。（9）与社会各界人士保持良好的公共关系，树立良好的酒店形象。（10）关心员工，以身作则，善于激发员工工作激情，打造酒店员工文化，增强团结和凝聚力。2、任职条件：教育水平 ：大学本科及之上学历；专 业 ：酒店管理、工商企业管理、旅游管理、行政管理等关联专业；经 验 ： 具有五年之上酒店全面管理、运营经验，8 年之上管理岗位工作经验，具备商务酒店或亲子酒店运营经验的优先考虑。技能技巧： 通晓酒店业线上线下运营运作程序、管理技巧，熟练使用办公软件、英语口语流利，能与外方无障碍沟通。个人能力：具有较强的管理能力、领导能力、决策能力、谈判能力；具有较强的分析能力、组织能力和冲突管理能力；具有较强的创新能力、激励能力和倾听能力。0755-83734333-616

基本职责：1.负责前台日常事务2.协助部门处理日常事务3.配合会籍部门做好设计工作，包括平面设计，H5设计，排版等。工作要求：1.身高1.63米左右，品貌端庄，思惟敏捷，整洁勤快；2.大专以上学历；3.一年以上相关工作经验；4.具备较强的沟通、协调能力及文字组织能力；5.熟练运用Office系统软件及Adobe公司软件、自媒体工具秀米、H5等、会视频剪辑优先考虑，有一定的英文听、说、读、写能力及较快的打字速度。欢迎优秀的应届毕业生加入（有相关美工，平面设计实习工作经验的尤佳）

This position deputizes for the Area VP/General Manager of Grand Hyatt Shenzhen and will be responsible for operating profitably a dynamic and efficient hotel operation through direct supervision of the day to day functioning of the hotel, technical guidance and direction of personnel and control of the resources at hand in order to obtain the budgeted goals as a minimum standard.Qualification requirement:-         Excellent Communication Skills in Listening, Speaking, Reading and Writing in Chinese and English.-         Comprehensive knowledge of business needs, financial reporting and productivity requirements.-         Minimum two to four years work experience as Hotel Manager in internation hotel brand.-         Essential prerequisite is experience in Food and Beverage Department in Hotel industry.

SCOPE 范围 To direct and support the hotel’s communications department in the production of collaterals and the dissemination of the hotel’s key strategies and promotions to the media.·   指导和支持酒店传讯部门在产品宣传资料和酒店重要策略和促销活动方面在媒体中的传播 PRINCIPAL RESPONSIBILITIES 主要职责 1.  Customer Satisfaction客户满意度Initiate and oversee the copywriting, design,      production and printing of hotel collaterals in line with LPH’s corporate      image guidelines根据LPH的公司形象原则，授权和监督拷贝权，设计，制作和印刷酒店资料Draft all copy for English press releases,      speeches, presentations and collaterals required by the hotel management      and departments草拟所有英语新闻稿，演讲稿，演示和酒店管理层和各部门需要的宣传资料Oversee the content of all press releases,      speeches, presentations and collaterals designed for other languages i.e.      Cantonese, Mandarin & Japanese监督所有新闻稿内容，演讲稿，演示和其他语言例如广东话，普通话和日语的宣传资料Initiate and drive marketing, advertising and      public relations campaigns to raise LPH’s profile and build brand      awareness in the local and international marketplace授权和积极促成市场推广，广告和公共关系公司去提升LPH的利润，建立地区性和国际市场中被公众认知的品牌Participate as the official spokesperson for      the hotel when the General Manager/Managing Director is not available for      comment当总经理不能出席时，作为酒店的正式发言人出席活动Handle the majority of international media      enquiries处理大多数国际媒体的查询Oversee the smooth dissemination of      communication throughout the hotel of LPH marketing and promotional      initiatives监督整个LPH酒店在市场推广和促销新方案的顺利传播Oversee the production of hotel photography to      ensure it is in line with corporate guidelines监督酒店的摄影工作，确保符合公司的准则Initiate and oversee corporate and community      sponsorships and participation in community events in line with hotel’s      policy on social responsibility授权和监督公司和社区赞助人，并且根据公司在社会责任方面的政策参与社区活动Meet monthly and annual Publicity Dollars and      Impressions budget set by the corporate office of LHI符合月度和年度宣传费用，并与公司LHI办公室设定预算产生影响Direct and support the activities of the      Communications Department监督和支持传讯部所有点活动 2. Human Resources人力资源Manage the Communications Department管理传讯部Conduct staff performance appraisals &      briefings对员工待工作表现进行评估和简要指示Drive ASI improvements促进ASI改善 3.Administrative行政Oversee smooth running of department监督整个部门运营Hold daily communication operations briefs and      weekly department art meeting举行每日的业务运营简要指示和每周部门会议Oversee management of communications and      advertising budget监督传讯部门的管理和广告预算Oversee production of monthly General      Manager’s report监督提交总经理月度的工作报告Perform other duties as assigned by the      Management/Excom完成管理层、执行委员会要求的其他职责 Perform any duties assigned by the Management deemed necessary.执行任何管理层委托的工作。 REQUIREMENTS 职位要求 1.Education 教育学历§    Form 7 standard or above, with degree in public relations, marketing or communications§    中7或以上学历，具有公关关系，市场学或传讯专业学位 2. Experience 经验§   At least 5 years experience in a management position in a similar environment§    至少5年在同等环境中的管理经验 3. Job Skill / Knowledge 工作技能 / 知识§    Presentable, cheerful & professional manner, outgoing in nature, team player§    具参与性，有令人愉悦的职业形象，性格开朗，有团队精神 4. Computer Knowledge 电脑知识§    Knowledge of MS office software§    MS办公软件知识 5. Language Proficiency 语言能力§    High quality written & spoken Putonghua and English§    必须熟练掌握英语与普通话 

·Directly responsible for day to day administration of the whole F&B service department, in line with LHI brand standard直接全面负责管理整个餐饮部的行政，按照朗廷品牌标准，国际领先酒店的目标和员工手册条例保证其营运顺畅，实现利润最大化。·Work very close with Hotel Manager to report and brief of daily operation and take a sign of for any change of direction.协助酒店经理，汇报及传达每日运营情况并对任何情况做出及时有效的回应。·To ensure optimum guest satisfaction at all times in keeping with policies.遵照酒店规章制度，提升客户满意度·To drive a breakage program for the front of the house colleagues, working together with all parties, stewarding, kitchen and whoever is involved, in order to maintain breakage % level under the KPI agreed number.领导前线同事按照损耗程序，并与管事部，厨房及相关部门一起，以将损耗率降至最低。·To ensure that any procedures set by Finance, HR or other operating departments are on line and implemented according.确保严格按照财务部，人力资源部及其他营运部门制定的程序·Responsible for carry out or directly monitor any project agreed prior.负责执行或直接监测事先商定的任何项目·Be responsible for control of security related issues like floor master keys, cashier procedures and others.负责控制并确保相关的安全问题，例如万能钥匙，收银程序等。·Ensure that fire, health, safety and hygiene standards are maintained for the whole department.保证消防，健康，安全及清洁的各项指标达到酒店标准并时刻保持。·Perform any duties assigned by the Management deemed necessary.执行任何管理层委托的工作。

1. Planning and Organising:规划与筹备：Contributes to the strategy and planning activities of the sales function 有助于实现销售策略及营销策划活动• Develops the Hotel Sales Plan which accurately interprets the objectives of the business and uses this to communicate and to focus the teams and own efforts.• 发展酒店销售规划，准确解释业务的实质，并以此加强沟通和注重团队及个人的努力• Contributes to the development of global sales initiatives recommending, implementing and monitoring appropriate local activity.• 致力于全球的销售发展的计划建议，根据地域的实际情况实施恰当的销售活动• Identifies, locates and secures the people and financial resources needed to achieve the sales results required.• 区别分配人力及财力资源，以保证实现要求的销售业绩。2. Account Management:客户管理Develops and maintains Langham Best Practice to ensure customer account objectives are defined and appropriate sales activities implemented.维护和发展朗廷“最佳实践”，确保根据客户的实际情况对其进行分类，并有针对性实施恰当的销售活动• Assists the sales associates in developing account development plans, detailing objectives, timescales and sales methods to support the defined account strategies.• 协助销售团队在客户发展计划，细节目标，时间控制以及销售方法上不断进取，以实现最终客户账户战略• Liaises with GSO/GSA’s specifying the account’s contribution to the business’ revenue targets and agree activities.• 通过GSO/GSA，让特定客户有助于销售收入和确定活动的增长• Accurately identifies the level of influence and decision making power of contacts in the customer organisation and uses these to secure business.• 准确的区别客户组成中联系人对于业务的影响程度和是否有决策权，以便更好的锁定业务• Develops customer accounts to increase market / customer share - all revenue streams - locally, nationally, globally.• 发展客户数量，增长市场及客户份额，以增长包括本地，本国及国际的所有收入来源3. Market Intelligence市场情报Monitors and maintains competitor set activity including监督和维护竞争的活动包括• Financial Performance• 财务状况• SWOT Analysis• SWOT数据分析• Key accounts/Market Share• 重要客户及市场份额• Marketing Programs• 市场推广程序4. Customer Relationships:客户关系Establishes, enhances and maintains productive quality working relationships with key internal and external customers.建立，发展和维护与重要的内部和外部客户的良好的工作关系• Keeps Hotel information relating to customer requirements, interests and market activities up to date• 保持酒店信息符合客户需要和兴趣，以及最新市场活动• Reviews customer base to determine new opportunities for account penetration.• 回顾客户资源以便决定客户拓展的新时机• Liaises with Director of Sales & Marketing to review the effectiveness of sales activities.• 与销售及市场推广总监对于销售活动的有效性进行回顾• Contributes ideas to improve the products and services offered.• 对于改善产品和服务贡献建议5. Team Leadership:Directs, monitors and evaluates sales performance of account teams and self to ensure sales revenue targets are being met.指导，监督和评估销售团队和个人的表现，以确定销售收入的目标的达成• Agrees, clarifies and implements Best Practice selling methods and procedures at all levels in the team to ensure business objectives are met.• 同意，澄清和实现“最佳实践”的销售方法和程序，在销售团队的各级别中确保业务目标的实现• Discusses and agrees departmental and individual objectives with team, reviewing and updating in light of changes in the business, implementing corrective action where necessary.• 与销售团队商讨部门和个人目标并达成共识，回顾和更新业务中的变更，在必要时实施纠正• Communicates regularly and on time verbally and non-verbally, providing individual team members with prompt and specific feedback on performance.• 定期，及时的进行口头和非口头的沟通，提供每个团队成员迅速而具体的效绩反馈• Creates an atmosphere which motivates and encourages people to perform to the best of their ability, minimizing conflict where it occurs• 创建一种积极气氛，激励员工呈现出个人能力最好的表现，并最大限度的减少由此产生的冲突6. Develop individuals and teams:个人及团队的发展 Selects, trains, coaches and develops people to enhance performance and to meet the current and future needs of the department 选择，培训，教导和发展员工更好的表现，以满足目前及将来部门的需要• Assist in recruitment of individuals who have the potential to perform within the team.• 协助招聘具有潜能，在团队中有所表现的人员• Produces training and development plans for the department and related areas. • 对销售部门和有关部门实施培训和发展计划• Ensure planned “Selling The Legend” training and coaching activities happen on a regular basis.• 确定计划的“销售传奇”培训和教导活动定期进行• Regularly reviews and evaluates the impact training is having on performance at departmental, team and individual level.• 常规的回顾和评估培训的影响，是否在部门，团队和个人的身上有所表现

Building Brand and Property Awareness to Drive RevenueBuilding Successful RelationshipsDeveloping and Coordinating Communication EffortsProviding ExceptionalCustomer Service

MAINDUTIES Assists the Executive Chef and Executive Sous Chef in     the supervision of all employees engage in each particular kitchen.Attends daily meetings with the ExecutiveChef, Executive Sous Chef and all the other Senior Chefs regarding the updatesfor the day and review the list of things to do for maximum 2 days thereafter.Holdsmeeting with the colleagues in each particular kitchen to discuss what has beencarried out in the daily line-up and some other issues.Establishesculinary standards for the specialty of each kitchen which includes banquetingthat caters to a number of guests. Plans menus and compile recipes for food tasting to be     approved by Executive Chef and/or the Executive Sous Chef. Ensures that specific and accurate product     specifications are used in writing the recipes, wherever possible, needs     to use local and seasonal products available to make the dishes in the     menus easily. Ensures quality of the fresh food products received in     order to keep the quality of food we are serving to the guests. Inspects four times daily all food stores and     refrigerated areas and suggest, where necessary, correct storage methods     to comply with Health & Safety regulations as discussed further in     this book Checks any spoilage and ensure regular turnover of     food items and informs the Executive Chef and/or the Executive Sous Chef. Checks on a daily basis food preparation, individual     costs, quality, quantity inventories and portion control. In conjunction with the Executive Chef and/or Executive     Sous Chef, establishes job methods and supervises on a regular basis, and     correct if necessary, cooking standards to maintain a high quality of food     and service on quality basis. During service periods, personally runs the hot plate     and assists when needed and ensures that the presentation as well as     quality of the food is in accordance with the established standards. Checks the cleanliness and sanitation in each     particular kitchen outlets.  Liaises     with the Chief Steward in order to ensure high standards of cleanliness     are maintained in all areas of the Kitchen, such as machinery, small     Kitchen equipment, floors and fridges, to ensure a sufficient supply of     crockery and cutlery for the service and the kitchen. Plans the duty rosters on a weekly basis, ending every     Fridays and to review on a daily basis with the Executive Chef /Executive     Sous Chef accumulated overtime, lieu days and/or holidays even     absenteeism. Reports accidents and sickness in the Log Book and     reports any such incidents to the Executive Chef / Executive Sous Chef on     a daily basis.Reportsany problems regarding failure of machinery and small equipment to theExecutive Chef / Executive Sous Chef and to follow up and ensure the necessarywork has been carried out.Conductstraining and thorough briefing on the correct usage of Kitchen equipment and machineryand to check that this s carried out in the correct manner by all Kitchencolleagues.Ensuresthe personal hygiene of the colleague is up to the standard.Ensuresthat the daily log book is utilized, and complaints are immediately reported tothe Executive Chef / Executive Sous Chef.Ensuresthat all points mentioned in the log-book has been carried out i.e. Mise enPlace and other instructions to complete the operationChecksdaily function sheets.Passesall information to late shift about functions and or operations in the sectionincluding next day operations.

Responsibility:1.Improve the profitability of every outlet2.Optimize the profitability of every outlet3.Maintain a high-quality service4.Plan the annual theme, events, and activities5.Take responsibility for branding, revenue, and management of Food & Beverage team6.Take responsibility of all Food & Beverage - related contracts,inclusive of but not limited to outlets , performers and suppliers7.Lead the Food & Beverage team to provide the highest standard of service8.Enforce the implementation of food safety programs throughout the entire divisionRequirements:1.Has a passion for Food & Beverage2.Enjoys interacting with people3.Must have 3 years leadership role and experience working in a 5-star luxury F&B and hotel environment4.Must be a friendly, thoughtful, and trustworthy leader5.Communicates and writes with fluency in English (and the local language)6.Must be creative and have the ability to lead change7.Follows the market trends closely8.Enjoys presenting to the senior leadership team9.Self - driven, goal - oriented and wiling to challenge the status quo10.Upholds professional values, ethics and integrity at all times11.Thinks out of the box12.Displays curiosity and takes time to learn and understand new culinary trends

【职位描述】Primary Responsibilities 主要职责•To control level of stock of food in house and what need to be ordered, receive perishable items according to standards, apply and follow F. I. F.O. and storage system as per guidelines. To provide consistent quality of food and services to internal and external customers, by adhering to and enforcing all ACCOR Brand Standards and Policy; training and guidance of trainees and attendants.•Maintain clear communications with the Executive Chef, including all relative internal communications, and to relay all guest comments both positive and negative. Further pass on all necessary communications to the culinary team.•To ensure a positive & professional working environment throughout the kitchens and influence culinary members through demonstrating technical skills, sharing knowledge and upholding all culinary & hotel standards.•Train and develop Kokoni kitchen talent to operate to the required standards as established by the Hotel and Chef’s Office, and keep and file appropriate documentation.•控制食品的存货量及何种食品需要被订购，按照标准接收易腐物品, 贯彻并执行先进先出原则及贮藏制度。过坚持和执行各种符合雅高标准各项政策；培训和指导其部门其他人才和实习生，为所有顾客提供始终如一的，高质量保证的食品和服务。•与行政总厨保持清晰的沟通，包括所有相关的内部沟通，并传递所有客人的正面和负面 评价。进一步传递所有必要的信息给烹饪团队。•通过展示技术技能、分享知识和维护所有厨房和酒店标准，确保厨房有一个积极和专业的工作环境，并影响厨房成员。•培训和发展此间厨房人才，使其按照酒店和厨师长办公室制定的标准操作，并保存和归档适当的文件Knowledge and Experience 知识和经验•3-6 years as Head of Restaurant in 5 Star category Hotels or individual restaurants with high standards.•Computer literate in Microsoft Window applications.•A dynamic and creative individual who brings a vast and varied experience in culinary arts, menu design and food promotions.•3-6年主要餐厅/5星级酒店的餐厅或很高级别的个体餐厅。•能熟练操作计算机尤其是微软应用程序者。•是一个精力充沛，创新思想的人，有丰富和广泛的烹饪艺术、菜单设计和食品促销的经验。【任职要求】See Job Discription 请查看职位描述

Mandarin Oriental, Sanya三亚文华东方酒店

 工作地全国Job Title:                 GENERAL MANAGER职称:                        总经理Department:           Executive Office部门:                        行政办公室Immediate Supervisor:     Vice President of Hotel Operations直接上司:                           中国区酒店运营副总裁 JOB SUMMARY:职位简介:RESPONSIBILITIES:职责 1      Hotel Pre-opening             酒店筹开业For opening of the new hotel, General Manager prepares to submit an overall pre-opening budget plan on all expenditure during the pre-opening period and to produce a “Master Chart” of action plans to meet the hotel opening schedules and other work included:总经理在开业前阶段，为新酒店的开业准备提交全面开业前所有预算计划及支出，制定包含各部门各阶段的详细行动计划的筹开计划总表来满足酒店的顺利开业。其他工作，包括：l  Assist in supplying and maintaining all licenses and permit requirementsl  协助提供和维持所有的执照和许可证要求l  Prepare charts and reports on work progress of constructions exterior and internal décor installations.l  准备图表和对建筑的外部和内部设施的工作进度报告l  Prepare the schedules of recruitment’s and staff training plans.l  准备计划招聘和员工培训计划l  Produce timelines and action plans on services to be rendered at different stages.l  提供不同时间段的服务时间表和行动计划表l  Submit a pre-opening budget for showing the proposed expenditures to be madel  递交开业前预算显示该支出是由l  Remuneration package of executives who are under the employment of pro-opening period.l  拟定开业前的高管薪酬支持体系l  Compensation for expenses incurred on the staff recruitment and training, sales and marketing promotional programs, the opening of festivities or any other pre-opening requirements.l  制定员工招聘和培训费用补贴，销售和营销推广方案，或任何其他的庆祝活动开幕前要求开放l  Prepare a purchasing plan on operating equipment and utensils required initially.l  初步准备采购计划的操作设备和用具l  Negotiate and obtain bargain prices for supply of utilities, cleaning, maintenance, vermin extermination, security and other services and goods required in the operation to the hotel.l  联络供应商，协商合适的清洁，维护费用，保证害虫灭绝，酒店安全和其他商品及服务在酒店运营时的所需l  Provide standard pre-opening accounting setup and services.l  提供标准的开业会计设置和服务l  Prepare and establish a set of operating policies/procedures, operation and training manual.l  准备建立一套标准的经营政策/程序，操作和培训手册l  Develop international and national sales and marketing promotional program, including advertisements and public relations and other program to secure business and booking at the hotel.l  制定国际和国内的销售和市场推广计划，包括广告、公共关系和其他程序的安全业务和酒店预订等l  Develop an organizational chart, staffing guides and schedules of employment and compensation rates and package.l  制定的组织图，编制员工手册、工作时间表、补偿机制及薪资l  Recruit initial staff and implementation training program.l  实施员工招募及培训计划l  Negotiate and manage with concessionaire, licenses, tenants, consignees and other intended users of hotel facilities within the premises.l  洽谈和特许权，许可证管理的处所内，承租人，收货人和其他用户的酒店设施。 2. Hotel Daily Operations    酒店日常运营 l  Maintaining a harmonious working relationship with hotel owners and continually responding of total commitments to the hotel management companies. Attend regular owners and management meetings in accordance with the guidelines of the management companies. Maintaining positive attitude, be cooperative to the owners and superiors of the management companies and other hotels colleagues.l  保持与酒店业主和谐的工作关系，以持续地保持业主方对酒店管理公司的承诺的遵循。按照管理会议需要，定期参加业主和管理公司的指导方针会议。保持积极的态度，与管理公司和其他酒店的业主和上级，同事保持良好的沟通。l  Maintain the smoothly operations of the hotel, which included of administering and implementing the policies and procedures, establishing and monitoring the overall hotel goals and objectives. Made daily physically routines spot checks on hotel outlets and a number of guestrooms in order to keep sight of the fact that the maintenance and standards of services achieved.l  保持酒店的顺利运作，包括管理和执行的政策和程序，建立和监测酒店的整体目标。每天例行抽查酒店客房，以保证及时的维修和服务达标l  Plan and supervise targeted goals closely for maximizing profit and minimizing operating costs.  And control the operating service standards to meet the expectations of both guests and owners.  Established operational objectives and action plans with time frame towards achieving goals. l  紧密监督酒店计划及设置目标。为追求利润最大化以及最大限度地降低运营成本，控制服务标准流程，满足顾客及业主的期望，并建立业务目标和时间框架来实现酒店的运营目标l  Supervise and review with the Human Resource Department on all activities of staff, such as staff motivation plan, staff development and training program, etc., for maximizing of high staff productivity, staff morale low staff turnover. And ensure efficiency of services, effectiveness of teamwork and the good staff responsibility of the managerial staff.  Make closely monitoring on departmental performance from time to time.l  监督和审查的所有人力资源部员工活动，如员工激励计划，员工的发展和培训计划，对员工的工作效率高等优点，最大限度地提高员工的士气，以降低员工流动率。确保服务的效率，有效的团队合作和管理人员的责任。紧密监测部门绩效表现l  Review bi-weekly on financial achievements with division heads and plan new financial directives in addition to the projected figures in the business plan. Assist sales/marketing to create additional sales objectives to increase revenue in both rooms and food and beverage sales.l  隔周审查财务部门报表及部门主管表现，根据报表数据改变营销计划及制定新的财务指导。协助销售及营销部门制定的销售目标，增加收入，包括客房及餐饮销售l  Possess effective marketing and sales skills with considerable experience in establishing hotel positioning, conducting marketing research, marketing strategies and the hotel promotions. Personally handle all complaints as much as possible and answered all hotel correspondences, which related to the administrations within 24 hours.l  建立饭店定位及经营经验，具有有效的市场营销和销售技巧，进行市场研究，营销策略和酒店促销。尽可能亲自处理所有的投诉都尽可能回答所有酒店的对应关系，并在24小时内进行有效行政答复l  Produce and send the required monthly reports to the owners and with a copies sent to Management Company:----Monthly manager’s report----Month-end financial statements package----Sales/marketing promotional plansl  向业主公司及酒店管理公司制作并提供所需的月度报告：-----每月经理报告----月末财务报表----销售及营销推广计划 JOB REQUIREMENT任职要求l  Minimum 15 years of experience in high end hotels industry and the independent operation and marketing development experience;具有至少15年酒店业高星级酒店工作经验，并有独立运营或市场拓展经验；l  Good professional knowledge and good individual work ability;良好的职业素养和独当一面的工作能力；l  Good responsible attitude, dedication and integrity;高度的责任心、敬业精神及诚信态度；l  Good interpersonal, communication and negotiating skills;良好的与人交流、沟通和谈判技巧；l  Be good at analyzing skills and problem solving skills;精于分析问题、专于解决问题；l  Be good at team and quick decision, and be accountable decision-marking;善于团队管理，用于果断决策，敢于承担责任；l  Good managing change ability and professional level;具有较强的应变能力及资深的专业水平。l  A pleasant personality;性格开朗、亲和力强；l  Adaptation and accept the frequency business trip;吃苦精神强，适应非常规的出差工作性质；l  Aim higher.       勇于进取创新，不断挑战目标。

Responsibilities 工作职责：1. Overall management of the accounting records and financial reports of the hotel ensuring compliance with company, owner, statutory and fiscal requirements and timetables.  全面管理财务记录和酒店财务报表,确保与公司,业主,法律和财政要求,及时间表一致。2. Ensure that the balance sheet is a fair reflection of the assets and liabilities of the hotel. The balance sheet must be regularly reviewed and reconciliation’s performed of all accounts.  资产负债表反映酒店的资产和负债.资产负债表必须定期审核,所有帐目经过核对。3. Maintain a focused system of internal controls, which will provide an effective and efficient control over the hotel assets, liabilities, revenue and costs. Ensure compliance with company policy.  建立内部控制系统,对酒店资产,负债,收入和成本提供有效控制.并与公司政策一致。4. Develop best practice financial accounting and control procedures. Financial reporting and control to be an area of continuous review and development with the aim of maximizing both impact and efficiency.  制定最好的财务会计和控制程序．财务报表和控制应不断审核，以最大化提高影响和效率为目标。5. Ensure that adequate purchasing procedures are in operation so that purchases of goods and services are made in the most cost-effective manner.  遵循采购政策,因而采购物品和服务时以最有效成本的方式。.Job Specs 职位要求1. Education Background: College Degree. (University graduate).      学历：大专学历，(大学毕业)。2. Experience:  The Financial Controller should have a sound professional background in finance with at least 5 years of working experience as Assistant Financial Controller or higher in the hospitality industry.    工作经验：财务总监有足够的工作背景,作为财务副总监或服务行业更高职位至少5年的工作经验。

Job Description 岗位职责：- Responsible for overall account management with existing partners in airline and points program to drive incremental growth in revenue, member acquisition and engagement.- Strategically initiate, develop, and launch new regional partnerships to generate incremental profits, enhance member engagement, and drive market awareness. Identify potential new partners, conduct due diligence and forecasting, negotiate agreements, develop co-marketing campaign/event, relationship maintenance and work with IT on systems integration.- Act as subject matter expert for ancillary partnership and product owner of points products. Initiate and manage marketing. campaigns with points partners and global counterparts to achieve incremental growth on ancillary revenue.- Support GC partnership team in the development and execution of partnerships strategy and roadmap.- Develop expertise on regional loyalty partnership landscape and consumer needs.  Provide regular research of hotel, airline, and other loyalty programs partner strategies within region.- Manage agencies and internal teams to develop marketing content and campaigns.- Manage partnership budget to maximize incremental revenue delivery and drive ROI.- Overseeing reporting on co-partner monthly performance.Job Requirements 任职要求：EducationBachelor’s or Master’s degree in a relevant field of work or an equivalent combination of education and work related experience Experience8+ years progressive work experience with demonstrated proficiency in multiple marketing disciplines within partnerships or loyalty marketingExperiences and resources in business development and program management with leading companies across various industries.3+ years managing cross-functional teams and/or significant, complex projects.  Technical Skills and Knowledge：Experience in Partnership Marketing discipline is beneficialProven skills in business development with ability to identify, negotiate, develop zero-to-one partnership projectsWorking knowledge of loyalty programs and ancillary partnership is a plusStrong project management capability to deliver multiple projects and multiple marketing communication mix campaignsStrong analytical and problem-solving skillsIn-depth sales & marketing knowledge including:creating and delivering partnership marketing campaigns and member eventsmarket research and consumer insightaccount management and agency managementperformance-driven marketing: analysis, appropriate action, metrics and reportingbudget development/managementKnowledge of system integration functional requirement to deliver business objectivesFluent in English and Mandarin-Chinese in both writing and speaking.Personal Capabilities：Team player with sharing spiritCreative and innovativeDemonstrated close sense of follow-up and urgency to deliverDemonstrated communication skills including ability to present to certain levels of the organization and influence and persuade key stakeholders.Commercial awareness to maximize partnership opportunitiesPreferably, demonstrated success in working with a geographically-dispersed team and cross-functional teams.Excellent communication and interpersonal skills with ability to achieve results in a matrix environmentPhysical Requirements：Work is typically performed in a normal office environment and within our corporate office in ShanghaiMust be able to travel approximately 10% of time to partner locations or other locations. 

Position Summary职位概述 Is responsible for all accounting and financial requirements for the Hotel in an environment of tight control. Providing financial support, advice and expertise to the General Manager and Hotel Team, with the aim of maximizing value. To develop the quality of the finance function within the Hotel.  To be an integral part of the 4D structure within the hotel, providing support and technical expertise to the other members of the team. Strong experience in dealing with Owner, Tax Officer and all other related.Should posses the 9 key competencies – influence, communication, developing relationships, analyzing information, decision making, planning, commercial awareness, resilience and people management.负责酒店所有会计和财务要求的严格控制. 为酒店利益最大化,向总经理及酒店团队提供财务支持,建议及专业意见. 发展酒店财务质量. 作为酒店4D结构的重要组成部分,为团队的其他成员提供专业意见及支持. 具有与业主,税务官员及相关人员沟通的丰富经验。拥有的9个核心竞争力: 影响力,沟通能力,发展关系, 数据分析,决策, 计划,商业意识,应变能力和人员管理。 Specific Job Knowledge, Skill and Ability工作技能技巧要求： 1.       Production of  timely and efficient financial information.提供及时，准确的财务信息。2.       Achievement of hotel’s financial goals and targets.实现酒店财务目标。3.       Sound communication skills.具有良好的沟通技巧。4.       Ability to lead, to provide guidance and to develop team member.具有领导，指导和发展团队成员的能力。5.       Knowledge and skill in crisis management.具备处理危机的知识和能力。6.       Good skills of organization and presentation.良好组织及展示技巧。7.       Ability to manage by example.具有以身作则的能力。Other Duties其他 Other Duties其他 1.          Is knowledgeable in statutory legislation in Team Member and industrial relations.熟知与团队成员和行业相关的法律法规。2.          Ensures high standards of personal presentation and grooming.确保高标准的个人形象和仪容仪表。3.          Maintains strong, professional relationship with the relevant representatives from competitor hotels, business partners and other organizations.与竞争酒店、商业伙伴和其他组织的相关代表保持强而专业的关系来往。4.          Attends training sessions and meetings as and when required.需要时参加培训课程和会议。5.          Continuously reviewing Hilton values and activities stick to demonstrate them on a daily basis.始终通过自身行为完美无瑕诠释希尔顿价值观6.          Carries out any other reasonable duties and responsibilities as assigned.执行分派的任何合理任务和额外职责。 Required Qualifications必要的资历要求： 1.         University graduate, excellent command of written and spoken in English and Chinese language.大学本科，良好的中英文读写能力。2.         Minimum 5 years experience in similar capacity with international chain hotels.具有至少五年在国际连锁酒店的相关经验。 Preferred Qualifications 更高的资历要求： 1.        Fluent spoken English is desirable.英语口语流利。2.        Working experience within Hilton Group. 有希尔顿集团内部酒店的工作经验。3.        To perform any other duties as assigned by the Management.完成管理层交给的其它任务。

岗位职责1、在每个主要控制领域下有一个对总体目标的简要说明，接下来是更加详细的关于角色和责任的说明；2、财务会计和控制；3、在健康的控制环境中实践最佳的财务会计流程；4、全面管理酒店会计记录和财务报告以确认符合公司,业主,法规和财政要求及时间要求；5、如适用上述必须包括酒店国际的分公司或子公司的账务；6、确认资产负债表真实反映酒店的资产和负债、 资产负债表必须定期审查及进行所有账户的调节；7、确认遵循酒店全球的管理协议,以及所有业主/租赁协议；8、维护一个内部控制的重点系统,这将提供一个有效的及的对酒店资产,负债,收入和成本的全面控制、 确保遵循公司政策；9、代表经营者和业主,保持对酒店资产,负债,收入和支出的控制,并对酒店的财务业绩提供管理,领导和负责；10、确保遵循法律和税收政策并保持足够的保险保障、管理养老金计划,在适用情况下确保有足够的会计,精算和法律控制；11、确保为进口,货币转移和酒店营运(酒吧,俱乐部,娱乐场所等)业务获得有效的许可证和执照、 负责保管和更新所有会影响酒店的财务状况的契约和合同；12、与内部和外部审计联络合作、 确保有效的酒店审计程序已到位,并在必要时及时纠正、 特别强调确保所有的营业收入被记录、使用月度控制检查单， 必要时进行阶段性自我审计；13、开发财务会计和控制程序的最佳实践、 财务报告和控制需持续审查和发展的领域,以达到影响和效率最大化、管理报告；14、专注,创新和平衡报告以激励管理行动；15、制定高质量的，及时准确的管理信息和绩效衡量、报告应发人深省及面向行动、实施报告应包含关键性能指标的基准,定义和衡量指标,并采用平衡记分卡。 报告应不仅反映酒店的历史业绩,并应反映外部及今后的内容、确保公司报告及时和正确。确保所有公司报告与内部一致的,尤其是HLBFS报告,管理报告,营运趋势报告,逐步转换报告,损益表,资产负债表和现金流报告与试算平衡表调节、 维持每月进行这些调节的依据；16、营业支持为经营提供最高标准的财务和商业支持，为酒店总经理和团队提供关于财务和商业事项的支持岗位要求1、大专或以上学历2、至少3年相关岗位经验

岗位职责1、制定及执行酒店店市场销售计划2、酒店市场开发、客源组织和酒店商品客房、餐饮、会议的销售工作。3、分析市场动向、特点和发展趋势，设立市场目标。4、走访客户，根据市场变化，并不断改进服务工作。5、审核服务活动的策划方案，组织员工工作。6、签定住房优惠协议、旅行社房价协议及各种合作协议、认报刊合同、广告宣传服务协议。7、统筹酒店内外的公关宣传工作;审阅酒店对外发布的宣传稿件。8、对外通过接待、出访、新闻媒介等，对内做好各部门的推销和宣传活动等，管理美工制作，以达到酒店经营的宣传目标。岗位要求1、大专以上文化程度；2年以上同岗位工作经验。2、按照公司整体要求，制定和组织实施公司在市场策划、销售管理、客户服务和物业管理的战略规划。3、负责项目可行性比选阶段的市场研究、客户分析、市场定位和营销推广方案设计。4、负责监督和考核公司各项目的营销推广、销售进度、销售回款和客户服务等，支持和保障项目实施。5、负责组织营销推广、销售执行、客户服务等方面专业人员的培训。6、英语口语和书写流利。

Duties:1. Take responsibility for branding, revenue and management of Food & Beverage Division2. Ensure the ultimate guest experience in the hotel3. Plan the yearly theme, events and activities4. Take responsibility of Food & Beverage related contracts, inclusive of but not limited to outlets,performers and suppliers5. Enforce the implementation of food safety programs throughout the entire divisionRequirements:1. Experience in a similar capacity in luxury background (hotel/group)2. Proven experience in driving guest engagement and quality3. Displays a natural ability to engage with guests, and anticipate needs4. Excellent knowledge in food and beverage operations, from restaurant standards and procedures through to budgeting, promotional planning and execution, P&L, human resources & training5. Experienced high-end catering events6. Proven ability to lead teams to achieve goals 7. Innovative, especially regarding promotions and marketing8. Can manage change, and swiftly adapt to changing environments, following local trends9. Considering the impact of the epidemic, priority will be given to candidates in China mainlandSalary is negotiable

One stop shop or hub for driving all strategy, new development, and performance enhancements for specific set of products. Product manager coordinates among tactical analysts, developers, and functional subject matter experts to create holistic product solutions for Distribution Marketing’s customers/stakeholders and the CRS across multiple channels. The product manager will manage the end-to-end product lifecycle from idea inception through development and launch, leveraging specialists, operators, and stakeholders along the way. They define product needs via a “roadmap” of initiatives mapped out over a predetermined cycled timeline.1. Lead development and implementation of product strategy: future state based on deep understanding of how the business works, incorporating customer insights, markets, competition, and distribution capabilities as well as the potential “game changing” new functionality and capabilities IHG will require to compete.. This should manifest itself in a roadmap of initiatives including small enhancement and content refreshments to existing products as well as new product needs.2. Measure product performance and lead performance improvement initiatives. Identify and understand the performance drivers and set up ongoing diagnostics and monitoring capabilities once implemented.3. Drive new product development – through the writing of sound business requirements based on capabilities which will define the functionality in the process to capture full perspective in creating “best fit” products.4. Manage product lifecycles: continually evaluate product performance and key customer insights and ensure new product needs are identified far enough in advance to address needs before product obsolescence.5. Communicate product information: including product roadmap, specifications, value proposition, sales tools training tools and competitive information to stakeholders. Provide status updates to PMO for regular reporting cycles.