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    5万-8万
    枣庄 | 5年以上 | 学历不限 | 提供食宿

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    国际高端酒店/5星级 | 100-499人
    发布于 13:52
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    1.     Business Strategy Development Stays current with industrytrends and monitors strengths and weakness of competition; explores newbusiness opportunities; develops business plans designed to maximize propertycustomer satisfaction, profitability, and market share; ensures propertybusiness plans are aligned with the hotel’s business strategies; translatesMarriott global strategic plan into one that can be executed on property. 业务策略发展 紧跟行业趋势,监控竞争的优势和劣势;探索新的商业机会;制定商业计划,以最大限度地提高物业客户满意度、盈利能力和市场份额;确保酒店的商业计划与酒店的商业战略相一致;将万豪的全球战略计划转化为可以在房地产上执行的战略计划。 2.      Business Strategy Execution Executes business plans designedto maximize property customer satisfaction, profitability, and market share;ensures that property business plans and employees are aligned with businessstrategies; holds property leadership team accountable for successful deliveryof business plans; experiments with new ideas and takes calculated risks toimprove guest satisfaction and profitability; evaluates the success of propertybusiness strategies to inform future business plan enhancements; continuallyensures business plans and actions have a positive impact on propertyperformance. 业务策略执行 执行商业计划,以最大限度地提高物业客户满意度、盈利能力和市场份额;确保物业业务计划和员工与业务策略一致;管理物业领导团队,确保业务计划的成功交付;尝试新想法并承担可计算的风险以提高客人满意度和盈利能力;评估物业业务策略的成效,为日后改善业务计划提供资讯;持续确保业务计划和行动对酒店业绩产生积极影响。 3.     Sales and Marketing Works closely with Sales andMarketing team to develop revenue generating strategies for property;identifies new business leads, develops tailored sales approach, and activelypursues leads with Sales and Marketing team; validates that sales and marketingstrategy is aligned with brand strategy and is effectively executed against establishedgoals; verifies that property leaders understand and leverage Marriott demandengines to full potential; augments guest preference for property throughbooking ease and quality interactions with sales force. 销售及市场推广 与销售和市场团队紧密合作,制定物业创收策略;识别新的业务线索,开发量身定制的销售方法,并积极与销售和市场团队一起寻找潜在客户;确认销售和市场策略与品牌策略一致,并有效执行既定目标;核实物业领导是否了解并充分利用万豪的需求引擎;通过与销售人员的轻松预订和高质量的互动,增强客人对酒店的偏好。  4.   Talent Management and Organizational Capability Creates a cohesive andhigh-performance Executive Committee that continuously strives for positiveresults and improvement; coaches Executive Committee by providing specificfeedback and holds them accountable for performance; creates learning anddevelopment opportunities for employees; creates and effectively executesdevelopment plans for both direct reports based on their individual strengths,development needs, and career aspirations; ensures all managers are doing thesame for their direct reports; identifies resource needs to strengthen propertyteam; creates succession plans for future job openings; actively supports thestaffing process; ensures effective work processes, systems and teamwork are inplace to maximize individual and overall property performance. 人才管理与组织能力 建立一个有凝聚力和高绩效的执行委员会,不断努力取得积极成果和改进;通过提供具体的反馈来指导执行委员会,并对他们的表现负责;为员工创造学习和发展的机会;根据两名直接下属的个人优势、发展需求和职业抱负,制定并有效执行发展计划;确保所有经理对他们的直接下属都做同样的事情;确定资源需求,以加强物业团队;为未来的职位空缺制定继任计划;积极支持人员配置流程;确保有效的工作流程,系统和团队合作到位,以最大限度地提高个人和整体业绩。 4.     Business Information Analysis Reviews business related data such as market share, financialperformance, inventory, employee engagement, and customer satisfaction;analyzes business information to proactively address changing marketconditions, ensure property operates within budgetary guidelines, and achievesprofit margin goals; uses business information to identify indicators ofproduct and service successes and opportunities for improvement; integratesbusiness information into business plans. 商业信息分析 审核业务相关数据,如市场份额、财务业绩、库存、员工敬业度和客户满意度;分析商业信息,积极应对不断变化的市场状况,确保酒店在预算指导下运营,实现利润率目标;使用商业信息识别产品和服务成功的指标以及改进的机会;将商业信息整合到商业计划中。  6.    Employee and Labor Relations Verifies that all employees aretreated fairly, and with respect; builds rapport with employees by fostering anenvironment of open communication and spending time with employees on thefrontlines; makes self-available to employees (“open door policy”); verifiesthat pay and benefits are appropriate for labor market; celebrates the successof employees in a public way; works with Human Resources to maximize employeeengagement and monitor local labor environment to address issues as needed. 雇员及劳资关系 确保所有员工都受到公平和尊重的对待;与员工建立融洽的关系,营造开放的沟通环境,花时间与前线员工沟通;使员工可以自行使用(“门户开放政策”);核实工资和福利是否适合劳动力市场;公开庆祝员工的成功;与人力资源部合作,最大限度地提高员工的敬业度,监控当地的劳动环境,根据需要解决问题。 7.   RevenueManagement Works with Revenue Management team to develop effectivepricing strategies, balancing seasonality, economy, customer segments, propertyobjectives and customer satisfaction; established revenue strategy that supports the hotel’s positioning inlocal market;  ensures demand forecastingand sound revenue practices are in place to maximize yield;  identifies ways to grow occupancy, RevPAR,and market share by researching and staying aware of competitorstrategies;  controls labor and capitalexpenses.  收益管理 与收益管理团队合作制定有效的定价策略,平衡季节性、经济性、客户细分、酒店目标和客户满意度;建立收益策略,支持酒店在当地市场的定位;确保需求预测和合理的收入实践到位,以最大限度地提高收益;通过研究和了解竞争对手的策略,确定提高入住率、每间客房平均收益和市场份额的方法;控制劳动力和资本支出。 8.   OwnerRelations Builds strong rapport with property owners throughproactive and on-going communication;   keepsowner informed of brand initiatives and guest experiences; provides owners within-depth analysis of property performance, incorporating guest, financial andemployee business data; manages an effective balance between owner interestsand Marriott brand interests and develops solutions that create value for both;develops and effectively promotes ideas for improving property service andprofitability to ownership. 老板的关系 透过积极和持续的沟通,与业主建立良好的关系;向业主通报品牌活动和客人体验;为业主提供深入的物业业绩分析,包括客人、财务和员工业务数据;在业主利益和万豪品牌利益之间进行有效平衡,并制定为双方创造价值的解决方案;开发并有效地推广改善物业服务和盈利能力的理念。 9.   Customerand Public Relations Management Interacts with guests and othercustomers on a frequent basis to obtain feedback about their experiences onproperty; utilizes guest/customer feedback to recognize outstanding employeeservice performance and improve service delivery; emphasizes and holdsleadership team accountable for addressing service failures or potential servicefailures, and for developing innovative ways to exceed guest expectations;establishes presence in the market by actively promoting an exemplaryproperty/brand image, involving oneself in the local community, and bydeveloping strategic alliances with local officials, businesses, and customers;anticipates needs of large groups or high profile guests in order to deliverflawless service; verifies that products, services, and events attain theappropriate publicity (“PR buzz”). 客户及公共关系管理 经常与客人和其他顾客互动,以获得他们对酒店体验的反馈;利用客人/顾客的反馈来认可优秀的员工服务表现并改进服务交付;强调领导团队对解决服务失败或潜在的服务失败负责,并开发创新的方法来超越客人的期望;通过积极推广模范物业/品牌形象,参与当地社区,并与当地官员,企业和客户建立战略联盟,在市场上建立影响力;预见大型团体或高级客人的需求,以提供完美的服务;验证产品、服务和事件是否获得了适当的宣传(“PR buzz”)。 10.   Company/Brand Policy, Procedures, and StandardsCompliance Verifies property compliancewith legal, safety, operations, labor, and Marriott brand product and servicestandards; conducts both routine and short-notice quality assurance audits withspecific departments; holds employees accountable for performing audits on aregular basis; conducts detailed walk-throughs to ensure building, publicareas, kitchen, and grounds are well-maintained, safe, and meet or exceed guestexpectations; validates that employees are appropriately trained and performingto standard. 遵守公司/品牌政策、程序和标准 核实酒店是否符合法律、安全、运营、劳工以及万豪品牌产品和服务标准;与特定部门进行例行和短期的质量保证审核;督促员工定期执行审计工作;进行详细的检查,以确保建筑,公共区域,厨房和地面维护良好,安全,并满足或超过客人的期望;确认员工接受了适当的培训并按标准执行。
  • 上海 | 经验不限 | 大专 | 提供食宿

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    国际高端酒店/5星级 | 50-99人
    发布于 07-07
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    工作地全国 Job Title:                 GENERAL MANAGER 职称:                        总经理 Department:           Executive Office 部门:                        行政办公室 Immediate Supervisor:     Vice President of Hotel Operations 直接上司:                           中国区酒店运营副总裁   JOB SUMMARY: 职位简介: RESPONSIBILITIES: 职责   1      Hotel Pre-opening              酒店筹开业 For opening of the new hotel, General Manager prepares to submit an overall pre-opening budget plan on all expenditure during the pre-opening period and to produce a “Master Chart” of action plans to meet the hotel opening schedules and other work included: 总经理在开业前阶段,为新酒店的开业准备提交全面开业前所有预算计划及支出,制定包含各部门各阶段的详细行动计划的筹开计划总表来满足酒店的顺利开业。其他工作,包括: l  Assist in supplying and maintaining all licenses and permit requirements l  协助提供和维持所有的执照和许可证要求 l  Prepare charts and reports on work progress of constructions exterior and internal décor installations. l  准备图表和对建筑的外部和内部设施的工作进度报告 l  Prepare the schedules of recruitment’s and staff training plans. l  准备计划招聘和员工培训计划 l  Produce timelines and action plans on services to be rendered at different stages. l  提供不同时间段的服务时间表和行动计划表 l  Submit a pre-opening budget for showing the proposed expenditures to be made l  递交开业前预算显示该支出是由 l  Remuneration package of executives who are under the employment of pro-opening period. l  拟定开业前的高管薪酬支持体系 l  Compensation for expenses incurred on the staff recruitment and training, sales and marketing promotional programs, the opening of festivities or any other pre-opening requirements. l  制定员工招聘和培训费用补贴,销售和营销推广方案,或任何其他的庆祝活动开幕前要求开放 l  Prepare a purchasing plan on operating equipment and utensils required initially. l  初步准备采购计划的操作设备和用具 l  Negotiate and obtain bargain prices for supply of utilities, cleaning, maintenance, vermin extermination, security and other services and goods required in the operation to the hotel. l  联络供应商,协商合适的清洁,维护费用,保证害虫灭绝,酒店安全和其他商品及服务在酒店运营时的所需 l  Provide standard pre-opening accounting setup and services. l  提供标准的开业会计设置和服务 l  Prepare and establish a set of operating policies/procedures, operation and training manual. l  准备建立一套标准的经营政策/程序,操作和培训手册 l  Develop international and national sales and marketing promotional program, including advertisements and public relations and other program to secure business and booking at the hotel. l  制定国际和国内的销售和市场推广计划,包括广告、公共关系和其他程序的安全业务和酒店预订等 l  Develop an organizational chart, staffing guides and schedules of employment and compensation rates and package. l  制定的组织图,编制员工手册、工作时间表、补偿机制及薪资 l  Recruit initial staff and implementation training program. l  实施员工招募及培训计划 l  Negotiate and manage with concessionaire, licenses, tenants, consignees and other intended users of hotel facilities within the premises. l  洽谈和特许权,许可证管理的处所内,承租人,收货人和其他用户的酒店设施。   2. Hotel Daily Operations     酒店日常运营   l  Maintaining a harmonious working relationship with hotel owners and continually responding of total commitments to the hotel management companies. Attend regular owners and management meetings in accordance with the guidelines of the management companies. Maintaining positive attitude, be cooperative to the owners and superiors of the management companies and other hotels colleagues. l  保持与酒店业主和谐的工作关系,以持续地保持业主方对酒店管理公司的承诺的遵循。按照管理会议需要,定期参加业主和管理公司的指导方针会议。保持积极的态度,与管理公司和其他酒店的业主和上级,同事保持良好的沟通。 l  Maintain the smoothly operations of the hotel, which included of administering and implementing the policies and procedures, establishing and monitoring the overall hotel goals and objectives. Made daily physically routines spot checks on hotel outlets and a number of guestrooms in order to keep sight of the fact that the maintenance and standards of services achieved. l  保持酒店的顺利运作,包括管理和执行的政策和程序,建立和监测酒店的整体目标。每天例行抽查酒店客房,以保证及时的维修和服务达标 l  Plan and supervise targeted goals closely for maximizing profit and minimizing operating costs.  And control the operating service standards to meet the expectations of both guests and owners.  Established operational objectives and action plans with time frame towards achieving goals.  l  紧密监督酒店计划及设置目标。为追求利润最大化以及最大限度地降低运营成本,控制服务标准流程,满足顾客及业主的期望,并建立业务目标和时间框架来实现酒店的运营目标 l  Supervise and review with the Human Resource Department on all activities of staff, such as staff motivation plan, staff development and training program, etc., for maximizing of high staff productivity, staff morale low staff turnover. And ensure efficiency of services, effectiveness of teamwork and the good staff responsibility of the managerial staff.  Make closely monitoring on departmental performance from time to time. l  监督和审查的所有人力资源部员工活动,如员工激励计划,员工的发展和培训计划,对员工的工作效率高等优点,最大限度地提高员工的士气,以降低员工流动率。确保服务的效率,有效的团队合作和管理人员的责任。紧密监测部门绩效表现 l  Review bi-weekly on financial achievements with division heads and plan new financial directives in addition to the projected figures in the business plan. Assist sales/marketing to create additional sales objectives to increase revenue in both rooms and food and beverage sales. l  隔周审查财务部门报表及部门主管表现,根据报表数据改变营销计划及制定新的财务指导。协助销售及营销部门制定的销售目标,增加收入,包括客房及餐饮销售 l  Possess effective marketing and sales skills with considerable experience in establishing hotel positioning, conducting marketing research, marketing strategies and the hotel promotions. Personally handle all complaints as much as possible and answered all hotel correspondences, which related to the administrations within 24 hours. l  建立饭店定位及经营经验,具有有效的市场营销和销售技巧,进行市场研究,营销策略和酒店促销。尽可能亲自处理所有的投诉都尽可能回答所有酒店的对应关系,并在24小时内进行有效行政答复 l  Produce and send the required monthly reports to the owners and with a copies sent to Management Company: ----Monthly manager’s report ----Month-end financial statements package ----Sales/marketing promotional plans l  向业主公司及酒店管理公司制作并提供所需的月度报告: -----每月经理报告 ----月末财务报表 ----销售及营销推广计划   JOB REQUIREMENT任职要求 l  Minimum 15 years of experience in high end hotels industry and the independent operation and marketing development experience; 具有至少15年酒店业高星级酒店工作经验,并有独立运营或市场拓展经验; l  Good professional knowledge and good individual work ability; 良好的职业素养和独当一面的工作能力; l  Good responsible attitude, dedication and integrity; 高度的责任心、敬业精神及诚信态度; l  Good interpersonal, communication and negotiating skills; 良好的与人交流、沟通和谈判技巧; l  Be good at analyzing skills and problem solving skills; 精于分析问题、专于解决问题; l  Be good at team and quick decision, and be accountable decision-marking; 善于团队管理,用于果断决策,敢于承担责任; l  Good managing change ability and professional level; 具有较强的应变能力及资深的专业水平。 l  A pleasant personality; 性格开朗、亲和力强; l  Adaptation and accept the frequency business trip; 吃苦精神强,适应非常规的出差工作性质; l  Aim higher.        勇于进取创新,不断挑战目标。
  • 湖州 | 10年以上 | 本科 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 包吃包住
    • 人性化管理
    • 丰厚年终奖
    • 年度旅游
    国际高端酒店/5星级 | 100-499人
    发布于 14:35
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    作为酒店的主要战略业务领导者,负责酒店运营的各个方面,包括客人和员工满意度、人力资源、财务绩效、销售和创收,并为集团和酒店所有者提供投资回报。 As a key strategic business leader for the hotel, responsible for all aspects of the hotel's operations, including guest and staff satisfaction, human resources, financial performance, sales and revenue generation, and providing return on investment for the group and hotel owners. 职责义务: Duties & Responsibilities: 1.紧跟行业趋势,探索新的商业机会并制定商业计划,以最大限度地提高客户满意度、盈利能力和市场份额。 Keep up with industry trends, explore new business opportunities, and develop business plans to maximize customer satisfaction, profitability, and market share. 2.分析商业信息,积极应对不断变化的市场状况,确保酒店在预算指导下运营,实现利润率目标。 Analyze business information, actively respond to constantly changing market conditions, ensure that the hotel operates under budget guidance, and achieve profit margin targets. 3.与销售和市场团队紧密合作,制定创收策略;识别新的业务线索,推出符合市场趋势的酒店产品;确认销售策略与品牌策略一致,并有效执行既定目标。 Work closely with sales and marketing teams to develop revenue generating strategies; Identify new business leads and launch hotel products that are in line with market trends; Confirm that the sales strategy is consistent with the brand strategy and effectively implement the established goals. 4.建立有凝聚力和高绩效的执行委员会,不断努力取得积极成果和改进。  Establish a cohesive and high-performance executive committee, and continuously strive to achieve positive results and improvements. 5.通过积极和持续的沟通,与业主建立良好的关系,处理并解决好业主对酒店经营管理的诉求。  Through active and continuous communication, establish a good relationship with the owners, and handle and resolve their demands for hotel management. 6.遵守公司/品牌政策、程序和标准。 Comply with company/brand policies, procedures, and standards. 7.客户及公共关系管理。 Customer and public relations management. 专业知识技能: Job Knowledge / Skill: 1.工商管理、酒店和餐饮管理或相关专业大学学历,10年以上管理运营、市场营销、财务或相关工作经验。 Bachelor's degree in Business Administration, Hotel and Catering Management or related majors, with over 10 years of work experience in management operations, marketing, finance or related fields. 2.有限或全方位服务酒店的总经理经验。 General manager experience in limited or full-service hotels. 3.高度的责任心、敬业精神及诚信态度。 High sense of responsibility, professional dedication, and integrity attitude. 4.具有前瞻性思维,有创造力和创新能力。 Possess forward thinking, creativity, and innovative abilities. 5.有较强的适应、沟通、计划、决策和综合判断能力。 Strong adaptability, communication, planning, decision-making, and comprehensive judgment abilities.
  • 昆明 | 5年以上 | 大专 | 提供食宿

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    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 包吃包住
    国际高端酒店/5星级 | 500-999人
    发布于 09:38
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    Key Responsible: 主要工作职责: FINANCIAL RETURNS: ·Complete forecasts, plans, and departmental production reports formanagement. ·Participate in the preparation of the hotel’s annual budget and the setting of departmentalgoals. ·Maintain updated and accurate costing and documentation of all dishes prepared and sold in thefood and beverageoperations. 财务回报 ·为酒店管理层准备各项预测、计划和部门生产报告。 ·参与准备酒店年度预算,并设定部门目标。 对所有在餐饮运营中制备和销售的菜品进行精确的成本核算、记录并及时更新 OUR PEOPLE: ·Manage day-to-day kitchen activities, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching, and regular feedback tohelp manage conflict and improve team memberperformance. ·Educate and train team members in compliance with brand standards, service behaviours, and governmental regulations. Ensure staff has the tools, training, and equipment to carry out jobduties. ·Promote teamwork and quality service through daily communication and coordination with other departments. Assist sales, catering and banquet staff with banquets, parties and other specialevents. ·Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actionsin accordance with company rules andpolicies. 员工团队 ·处理厨房日常事务,计划并分配工作,为每个员工设定绩效及个人发展目标。为员工提供教导、辅导并给予定期反馈,帮助解决各种员工矛盾,提升员工业绩。 ·遵照品牌标准、服务行为及政府法规教育和培训所有团队员工。确保员工获得恰当培训,并配备完成工作所需的各种工具和设备。 ·通过与其它部门进行日常沟通和协作促进团队合作、提高服务质量。协助销售、餐饮和宴会部员工组织宴会、派对和其它特别活动。 ·根据公司规定和政策,对员工工资、工作规程或其它人力资源相关事务提出建议或初拟方案。 GUEST EXPERIENCE: ·Solicit guest feedback to improve food and presentationquality. ·Assist with addressing customer questions and issues relating to kitchenservices. ·Assist Food and Beverage Director with menu planning, food and beverage coordination,table arrangements, decoration options,etc. 企业责任 ·确保所有菜品制作和出品均符合配方要求和相应标准。 ·为所有的餐饮分部门、酒吧及餐饮宴会活动设计菜单和主题。监督本地竞争对手动向和行业趋势。 ·维护相关流程,确保食物与酒水产品、库存与设备的安全及以恰当储存。及时订购补充物资,避免浪费,防止偷盗。 ·确保所有的餐饮设施和储藏室运行情况良好、定期清洁。 ·遵守政府法规、品牌标准及酒店或公司的政策与操作流程。 可能需对酒店的安全负责,确保将偷窃、犯罪和其它风险降至最低。完成其它分配的任务,可能需要担任值班经理。 Qualification: 任职资格 Completion of a degree or certificate in culinary arts and five years of experience as a chef, with at least one year in a supervisory capacity, or equivalent combination of education and culinary/kitchen operations experience. Must speak local language(s). 具有烹饪学历或证书,5 年厨师经验,至少 1 年主管岗位经验,或具有其他同等烹饪学历及经验。必须掌握本地语言。
  • 杭州 | 经验不限 | 学历不限 | 提供食宿

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    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 包吃包住
    • 员工生日礼物
    • 人性化管理
    国际高端酒店/5星级 | 100-499人
    发布于 11:11
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    全面负责项目酒店业务部的一线运营管理,涉及前厅、客房、餐饮、工程安保等 星级酒店工作管理经验 建立并确保各部门服务及相关规范制度标准的制定、培训及落实 具有创新性管理和运营思维 具体工作面议  6.英语良好,计算机能力精通 免费食宿、五险一金,岗位提成、带薪年假等,优秀者可不受上述工资范围约束,亦可一事一议! 面试以及相关岗位问题请直接联系: 邓女士:19550190191 报名酒店业务部及后台综合管理部也可添加HR企业微信: X.WATER-水之极潜水俱乐部酒店-HR
  • 广州 | 10年以上 | 学历不限 | 提供食宿

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    • 五险一金
    • 带薪年假
    • 岗位晋升
    • 包吃包住
    • 员工生日礼物
    • 绩效奖金
    • 节日礼物
    • 技能培训
    • 人性化管理
    • 管理规范
    国际高端酒店/5星级 | 500-999人
    发布于 11:56
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    工作职责: 1.制定和实施公司运营战略,预算计划,确定公司业务的经营方针和经营形式; 2.发掘市场机会,主持拟订公司的业务目标和业务计划,实现公司业务和投资回报的快速增长; 3.监督、控制整个实施过程,对经营结果负责,组织实施财务预算方案及使用方案等; 4.建立公司组织体系和业务体系,负责团队建设,审定管理制度; 5.负责整体营销管理工作,制定年度业绩目标及经营发展战略方案,整体营销策划方案,实现经营预算收入。 任职资格:1.相关酒店、高尔夫以及文旅等行业营销管理经验; 2.具备营销战略的研究、制定、执行的能力; 3.强劲的开拓性格和团队领导力。
  • 北京 | 10年以上 | 大专 | 提供食宿

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    • 六险一金
    • 带薪年假
    • 包吃包住
    • 岗位晋升
    • 完善培训体系
    • 节日礼物
    • 年终奖金
    • 年度福利体检
    • 倒班津贴
    • 人性化管理
    国际高端酒店/5星级 | 500-999人
    发布于 09:35
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    北京丽晶酒店正在寻找具有丰富酒店餐饮管理经验,能够带领团队通过周到、善良和直观的服务,为客人创造难忘的餐饮体验的候选人。我们会优先考虑拥有五星级奢华酒店餐饮管理工作经历,且具备熟练的中英文会话沟通和书写能力的人选。 Regent Beijing is seeking a highly qualified candidate with rich experience of F&B and be able to lead a team to create unforgettable dining experiences for guests through thoughtful, kind, and intuitive service. It is likely the successful candidate will already be in a luxury hotel, proficient in communication and possessing excellent skills in both Chinese and English and we will give priority to candidates with a background of food & beverage management experience.
  • 上海 | 10年以上 | 大专 | 提供食宿

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    • 五险一金
    • 两人间寝室
    • 免费班车
    • 水电费补贴
    • 职业培训
    • 高薪酬 !
    • 免费体验安缦
    • 领导好颜值高
    • 员工活动
    • 节日礼物
    国际高端酒店/5星级 | 100-499人
    发布于 08:00
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    Responsibilities Oversees and directs all aspects of Rooms operation including Front office, Children Discovery Center, Boutique, Butler, Housekeeping. Assists in the development and implementation of the Strategic Plan, Marketing Plan, Budget and Goals Programmer to ensure on an on-going basis optimum guest satisfaction, sales potential and profitability. Resolves customer complaints from all areas of the hotel, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible. Will resolve complaints in person, by phone or through written message. Develops relationships with return guests, group contacts and other guests in order to provide personalized service. Ensure highest level of guest satisfaction by providing within corporate standards quality guest services and amenities. Manages the functions of all hotel personnel through supervision of hotel department heads. Establishes and maintains effective internal communication and meetings structures to ensure optimum teamwork and productivity. Requirements Bachelor’s degree in Hotel Administration, Business Administration or equivalent. 3 years of similar experience in a luxury hospitality enviroment. Fluency in Mandarin & English is a must. Work authorization in China is a must. Strong problem-solving skills and the ability to handle guest inquiries or concerns with tact and efficiency. A high energy level and a passion for achieving results. Strong Leadership skills in managing teams to drive for results. Ability to manage complex relationships.
  • 驻店经理

    3.5万-5万
    广州 | 10年以上 | 大专 | 提供食宿

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    • 岗位晋升
    • 技能培训
    • 职业规划
    • 五险一金
    • 带薪年假
    • 包吃包住
    • 年终奖金
    • 节日礼物
    • 员工生日礼物
    国际高端酒店/5星级 | 100-499人
    发布于 07-07
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    【岗位职责】 1、在总经理带领下,负责酒店的日常经营管理工作,对各项经营管理指标负责。 2、提出酒店的经营管理思路,协助确定酒店年度经营计划,并指挥落实。 3、协助建立健全酒店内部管理系统、运行机制及各项规章制度。 4、协调各部门关系。 5、研究市场发展趋势,协调制定酒店各服务产品价格体系。 6、审定酒店的市场营销方案,不断开拓市场。 7、提高酒店的管理水平、服务质量。 【岗位要求】 1 大专以上学历,旅游、酒店管理专业为佳。 2 从事酒店工作10年以上,具有酒店前厅,餐饮,客房等岗位管理经验,有酒店筹建、开业经验优先。 3 熟悉酒店各营业部门的服务及管理流程,善于成本控制。 4 具有良好的协调沟通、管理和团队建设能力,事业心强。
  • 广州 | 经验不限 | 大专 | 提供食宿

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    • 员工免费房
    • 包吃包住
    • 岗位晋升
    • 技能培训
    • 五险一金
    • 带薪年假
    • 员工生日礼物
    • 交通补贴
    • 月度美食节
    • 舒适员工公寓
    国际高端酒店/5星级 | 100-499人
    发布于 07-07
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    You will be responsible for the efficient running of the division in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.  The Executive Chef is responsible to function as the Production Manager for the Food and Beverage Department, to ensure that all the outlets and banquets operate successfully, in accordance with the standard of the hotel and are individually profitable. Ideally with an apprenticeship or professional diploma in Food Production. Minimum 2 years work experience as Executive Chef, or Executive Sous chef in larger operation. Good practical, operational and adequate administrative skills with a flair for creativity are a must.
  • 湖州 | 5年以上 | 本科 | 提供食宿

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    • 带薪年假
    • 员工生日礼物
    • 岗位晋升
    • 技能培训
    • 管理规范
    • 年度旅游
    • 包吃包住
    • 五险一金
    国际高端酒店/5星级 | 500-999人
    发布于 07-07
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    【岗位职责】 1、根据公司授权,全面主持整个景区的经营管理工作,实现景区经营管理目标和发展目标; 2、主持景区的基本团队建设和日常行政管理工作; 3、审定公司的基本管理制度,具体规章、规范内部管理; 4、合理协调和配置公司内部资源,保证企业年度目标实现; 5、负责建立企业战略规划策略、政策和工作程序; 6、管理景区日常运营,制定每年、月的景区营运计划; 7、负责对景区营销工作的把控、指导; 8、做好景区人员的沟通管理工作,人员各岗位日常工作的监督; 9、协助景区业态经营工作的管理、监督,合理给出业态工作方面的意见; 10、完成公司临时交办的其他任务和各职能部门代理的其他事务。 【任职要求】 1、具有滑索、水上乐园、儿童乐园设施、萌宠动物饲养管理、商业街、夜游等相关运营经验; 2、旅游管理类、营销类或市场营销相关专业; 3、熟悉旅游景区方面的行业业态,对旅游管理或经营管理有一定的实践经验和见解; 4、曾独立运作过景区游乐项目的前期规划、开发、管理及后期运营; 5、有国内对标景区的运作经验和景区4A、5A创建管理者优先; 6、具有高度的责任感,有较强的计划、组织、指挥、协调决策能力和景区运作把控能力; 7、富有开拓意识,且具有市场开拓能力,并具有较强的应急能力; 8、具有较强的组织、协调、沟通及全局把握能力,语言表达、人际交往、应变及危机处理能力。
  • 武汉 | 10年以上 | 大专 | 提供食宿

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    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 员工生日礼物
    • 人性化管理
    • 节日礼物
    • 包吃包住
    • 领导好
    国际高端酒店/5星级 | 100-499人
    发布于 10:23
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    1、负责整个酒店每日的运营。 2、保持及促进费尔蒙标准的品牌文化。 3、指导运营活动,支持酒店营收目标,宾客体验,品牌标准及心艺家敬业度。 4、以积极的方式与整个团队成员沟通互动,关注心艺家和宾客。 5、最少1或2年相同职位工作经验,具有核心目的地城市奢华酒店工作经验。 6、拥有运营部门背景的工作经验。 7、展现优雅,周到的服务精神。 8、流利使用中英文沟通。 1. Overseeing daily operations of hotel. 2. Maintain and promote Fairmont brand service culture as standard. 3. Direct all operational activities towards supporting the hotels goals-GOP, guest satisfaction, brand consistency and heartist engagement. 4. A people individual with focus on Heartist and Guest. 5. Minimum 1or 2 years experience in similar role with luxury background.  6.Individual with operation department background would be an added advantage. 7. Act as a role model in delivering elegant and understated service with sophistication. 8. Good communication with fluency in English and Mandarin.
  • 湖州 | 8年以上 | 本科 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 午餐补贴
    • 领导好
    • 包吃包住
    国际高端酒店/5星级 | 2000人以上
    发布于 10:56
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    卓越雇主
    卓越雇主
    职责描述: 1. 全面负责酒店的筹建筹开及开业后经营管理。 2. 建立、健全酒店的组织管理系统,使之合理化、精简化、高效化。 3. 负责实现酒店的营业收入指标和利润指标。 4. 负责制定酒店的经营预算和决算,提出更新改造和投资计划。 5. 落实酒店年度财务预算,向各部门下达年度工作指标。 6. 督促酒店维修保养工作和酒店安全管理工作。 7. 负责做好酒店与各界人士的公共关系,树立酒店良好形象。 8. 做好酒店机构设置、员工编制及重要人事变更。 9. 指导培训工作,培养人才,提高整个酒店的服务质量和员工素质。 任职要求: 1. 大学本科以上学历,熟悉浙江区域市场; 2. 8年以上酒店管理工作经验,有在全服务酒店总经理工作经验者,熟悉酒店各部门的经营管理工作; 3. 通晓酒店各部门的经营管理工作,尤其是市场销售、客房,餐饮,前厅等职能部门,理解酒店的管理机制和程序; 4. 有较强的沟通协调和创新能力,有良好的团队意识和领导能力 5.热爱酒店行业,有很好的服务意识,沉稳干练; 6.一定的英文听说读写水平及电脑操作能力;
  • 三亚 | 8年以上 | 大专 | 提供食宿

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    • 舒适员工公寓
    • 完善培训体系
    • 集团内部调动
    • 丰富员工活动
    • 合理薪酬体系
    • 员工免费房
    • 五险一金
    • 美味员工餐
    • 提供食宿
    • 赴任交通补贴
    国际高端酒店/5星级 | 500-999人
    发布于 10:07
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    1.利用所有销售和营销沟通方式来管理所有酒店与外界的品牌联系,加强和维持酒店年度商业计划中所制定的品牌定位和概念 2.长期监控和评估本地、国内和国际市场趋势,以及竞争酒店和餐厅的信息,以确保本酒店的营销和运营具备最大竞争力 3.管理整合营销策略,包括酒店广告、促销、文件资料和电子营销,以确保它们的整合性、有效性,来保证合理的投入产出比、支出小于预算、并要与凯悦的品牌标准、政策和程序一致 4.管理每周收益会议和月度策略会议,以发展和调整营销策略、短期定价和渠道策略 5.制定简明清晰,可衡量的月度战略计划,以衡量工作的效力和效率 1.To manage all hotel brand contacts including all sales and marketing communications, to enforce and maintain the hotel’s brand positioning and concept outlined in the hotel’s Annual Business Plan. 2.To constantly monitor and evaluate local, national and international market trends, and the competitor hotels’ and restaurants’ initiatives, in order to make sure the hotel’s marketing and operations remain competitive and cutting edge. 3.To manage integrated marketing communications, including hotel advertising, promotions, collateral, and e-marketing, making sure that they are targeted, effective in producing a reasonable ROI,within budget, and comply with Hyatt’s brand standards, policies and procedures. 4.To manage weekly yield meetings and monthly strategic meetings to develop and adjust marketing strategies and short term pricing and channel tactics. 5.Make a clear, concise and measurable Strategic Revenue Plan on monthly basis to track the work effectiveness in an efficient manner.
  • 广州 | 8年以上 | 大专 | 提供食宿

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    • 五险一金
    • 带薪年假
    • 包吃包住
    • 岗位晋升
    • 管理规范
    • 节日礼物
    • 技能培训
    • 发展空间广阔
    • 员工生日礼物
    • 领导好
    国际高端酒店/5星级 | 500-999人
    发布于 12:04
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    1、在总经理带领下,负责酒店的日常经营管理工作,对各项经营管理指标负责。 2、提出酒店的经营管理思路,协助确定酒店年度经营计划,并指挥落实。 3、协助建立健全酒店内部管理系统、运行机制及各项规章制度。 4、协调各部门关系。 5、研究市场发展趋势,协调制定酒店各服务产品价格体系。 6、提高酒店的管理水平、服务质量。
  • 三亚 | 8年以上 | 大专 | 提供食宿

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    • 人性化管理
    • 带薪年假
    • 岗位晋升
    • 五险一金
    • 包吃包住
    国际高端酒店/5星级 | 100-499人
    发布于 14:21
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    About the job About Us: Set in the heart of Sanya’s natural beauty, 1 Hotel Haitang Bay offers a transformative luxury experience where lush greenery, pristine white sands, and crystal-clear waters create an idyllic retreat. Inspired by the island’s raw, natural beauty, our modern spaces—crafted with recycled materials and native plants—reflect our commitment to sustainability, wellness, and authentic connection. With 304 thoughtfully designed rooms and suites, we deliver a memorable, eco-conscious luxury experience. The Opportunity: We are seeking an accomplished Director of Sales and Marketing to position 1 Hotel Sanya as the premier luxury destination in the market. This role requires a strategic leader with extensive experience in the luxury hotel industry, capable of balancing high-level planning with hands-on leadership. You will lead and develop a talented sales team, drive demand through innovative B2B strategies, and elevate our brand’s position locally and globally. Key Responsibilities:  · Lead and inspire a high-performing sales and marketing team, fostering a culture of excellence and collaboration. · Develop and execute strategic initiatives to position 1 Hotel Sanya as the leading luxury hotel in the region. · Cultivate and manage relationships with key partners, corporate accounts, and luxury travel networks. · Lead the creation and implementation of targeted marketing campaigns and promotional strategies. · Maintain a hands-on approach, actively participating in key sales negotiations, branding initiatives, and market activities. · Monitor, analyze, and optimize performance metrics to drive revenue growth and market share. · Collaborate across departments to ensure a cohesive and compelling guest experience aligned with our brand values. Qualifications: · Extensive experience in sales and marketing leadership within luxury hotel markets. · Proven success in leading and developing teams in highly competitive environments. · Ability to balance strategic thinking with practical, hands-on execution. · Strong network within the luxury travel and hospitality sector. · Excellent communication, negotiation, and leadership skills. · Passion for sustainability, wellness, and authentic luxury experiences. Why Join Us: Be part of a visionary, eco-conscious luxury brand in a stunning natural setting. Lead a talented team to elevate our presence in the market and ensure 1 Hotel Sanya becomes the benchmark for sustainable luxury in the region. Enjoy a dynamic, inspiring environment where your leadership makes a real impact. Apply Now: Bring your luxury hotel expertise and leadership skills to 1 Hotel Sanya. Help us set new standards in sustainable luxury and create unforgettable experiences.
  • 西安 | 10年以上 | 本科 | 提供食宿

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    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 人性化管理
    • 节日礼物
    • 职业生涯规划
    • 国际化管理
    • 午餐补贴
    • 员工生日礼物
    国际高端酒店/5星级 | 500-999人
    发布于 09:02
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    岗位要求: 指导被派往的酒店的整体运营工作。通过在酒店内营造积极和高效的工作环境,使酒店在业绩,利润率和投资回报方面取得最佳效果;确保优质的客户服务并使酒店达到质量和运营标准。 推动品牌和价值宣传措施,酒店的业绩及个人的发展。 制定财务和运营计划并监督其执行情况,从而支持酒店和运营部门总体目标;制定年度预算和业务规划,对提高酒店资产的投资改进予以建议,从而确保酒店能够达到品牌的要求。 监督服务质量,确保为所有客人提供最优质的服务和无比的关怀,这包括及时对客人的要求予以回应和有效处理客人的投诉等顾客满意度的问题。 通过对酒店外观形象的维护,建筑维修及卫生清洁,确保酒店各方面的产品质量和服务标准达到要求。制定并持续执行预防性维修计划以保护酒店的实物资产。 监督销售计划的制定与执行以及收益管理工作,从而使营业收入,平均每间客房收入和入住率达到最高水平。通过对市场变化的预测和计划,最大程度的获取客房收入及利润。确保策略性的拓展市场机会,以及制定战略性的销售方案。 通过确保最有效的利用酒店宴会和餐厅空间及最经济有效的管理酒店的餐饮商户使酒店最大程度的获取餐饮收入。 同地区运营队伍密切合作来确保酒店各个岗位上的员工配置与工作量和生产力相符。最大程度的发挥培训的作用,以及策划如何提高工作效率,改进酒店的经营和服务表现。 建立并维护同社区主要成员的友好关系,确保在当地社区树立起酒店的形象。 确保用积极的态度处理社区和媒体的询问,在遇到敏感问题时应提交给地区和集团的公关部门处理。 按要求向地区运营部门提供与计划对照的财务和运营表现的常规性和临时性信息以及状况报告。 监督保安工作以确保为酒店的顾客,员工及资产提供安全可靠的环境,确保达到品牌的各项标准。 建立并完善酒店人力资源部门的职能,从而确保激发员工斗志,为员工提供培训及发展机会, 管理工资和福利,遵守政策法规和各项程序以及酒店所在地的劳工法。 同员工和当地的工会(如有的话)培养积极的关系。 促进为员工提供积极进取的工作环境的建设。通过正式和非正式会议,讨论和工作业绩评定予以不同级别的员工指导。 同员工一起有效的讨论有关文化和工作环境的问题,从而为员工及顾客的体验带来正面影响。 时刻倡导品牌文化,为有要求的客人,开发商和业主以及瑞斯丽酒店集团的人员提供从品牌角度出发的现场参观。 对范围广泛的营销计划和收益管理的效果进行测量,使酒店尽可能进入不同层次的细分市场,并使酒店的收入多源化。 任职要求: 友好,始终以客人为中心; 有领导才能和很好的人际沟通能力,能够做出有效的决定; 在口头和书面上有良好的沟通技巧,并且拥有工作岗位需要的最基本的语言交流能力; 懂得和工作相关的电脑知识; 有数学知识和技能,能够进行预算的分析; 富有在竞争激烈的市场中运营酒店的背景; 具有出色的领导风格能夠吸引队伍; 深刻了解市场并能够最大程度的获取利润; 具有敏锐的商业头脑; 拥有创造最佳成绩的热情; 传播知识的承诺; 拥有带领团队实现目标的领导技能; 具有管理复杂关系的能力; 具有酒店管理,商业管理学士学位或相等的学位; 5-10年高层综合运营管理职位经验或一些先前的综合管理经验,或一些与此相当的教育与工作经验结合的背景; 类型和经验程度应视运营的规模和复杂性而有所不同。
  • 杭州 | 10年以上 | 大专 | 提供食宿

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    • 五险一金
    • 带薪年假
    • 岗位晋升
    • 包吃包住
    • 技能培训
    • 节日礼物
    • 管理规范
    国际高端酒店/5星级 | 100-499人
    发布于 10:53
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    A background in operation department is required, with preference given to candidates with experience in F&B. Participate in development and preparation of hotels strategic plan. Prepare budget and monitor revenues. Profit and Loss responsibility.  Coordinate with Revenue Management and Sales to maximize occupancy, rates, average check and profits. Optimize revenue by sales-promoting activities and controlling the Revenue Management in order to achieve the best possible Revenue Penetration Market Share in the market. Control the duty roster for sub departments guaranteeing the quality as well as considering the highest personnel cost efficiency. Oversee all labor cost controls within budget limits and occupancy variances to maximize productivity. Conduct interviews with possible future employees. Responsible for control of all operational tasks as well as the respective delegation and control. Re-evaluate work flows to improve and optimize organization. Implement and evaluate procedures and policies. Ensure clear communications with all other department heads. Create Career Development plans for each employee which is part of the Talent Pool or High Potentials. Regularly organize departmental meetings. Communicate the strategy and targets of the management to their departmental heads and the line staff and ensuring implementation. Ensure and communicate up-to-date procedures for all safety relevant measures with Fire & Safety team. Conduct daily walk through to ensure quality standards and cleanliness in front and back of the house areas. Control the technical situation of the departments in rooms divisions. Maintain a high visibility with guests and employees. Manager on Duty weekdays and weekends. GM responsibility in his/her absence. Pre-Opening tasks and responsibilities.
  • 保定 | 10年以上 | 大专 | 提供食宿

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    • 五险一金
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 领导好
    • 人性化管理
    • 包吃包住
    • 员工生日礼物
    • 技能培训
    国际高端酒店/5星级 | 500-999人
    发布于 07-07
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    【岗位职责】 1、要求国际连号酒店餐饮总监工作经历; 2、从事国际连号酒店EAM或HM 岗位至少1年以上; 3、女性优先。
  • 商务总监

    2.5万-4万
    深圳 | 3年以上 | 大专 | 提供食宿

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    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 包吃包住
    • 节日礼物
    • 丰富员工活动
    • 年度旅游
    • 人性化管理
    国际高端酒店/5星级 | 100-499人
    发布于 08:20
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    【岗位职责】 1、负责制定并执行酒店销售战略,推动酒店整体营收增长,完成年度经营目标; 2、统筹管理酒店市场销售部管理工作,包括但不限于市场推广、销售策略、客户关系维护及大客户开发; 3、分析市场趋势及竞争对手动态,优化商务运营策略,提升酒店市场占有率; 4、主导商务谈判,与合作伙伴、企业客户及OTA平台建立长期稳定的合作关系; 5、协调跨部门资源,确保商务活动高效执行,提升客户满意度及品牌影响力; 6、定期评估商务运营数据,制定改进方案,优化成本控制及收益管理; 7、带领商务团队完成业绩指标,提供专业培训与指导,提升团队整体能力; 【岗位要求】 1、具备出色的商务拓展及市场策划能力,熟悉酒店行业运营模式及市场动态; 2、优秀的谈判技巧及客户管理能力,能独立处理高价值客户合作; 3、数据敏感度高,擅长通过数据分析制定优化策略; 4、具备较强的领导力与团队管理经验,能有效激励团队达成目标; 5、抗压能力强,适应快节奏工作环境,能灵活应对市场变化; 6、思维敏捷,具备创新意识及解决问题的能力; 7、对酒店行业充满热情,愿意接受挑战并推动业务持续增长; 8、有同岗位或希尔顿集团工作经验优先考虑;
  • 深圳 | 10年以上 | 本科 | 提供食宿

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    • 五险一金
    • 带薪年假
    • 岗位晋升
    • 员工生日礼物
    • 包吃包住
    • 管理规范
    • 节日礼物
    • 技能培训
    • 帅哥多
    • 美女多
    国际高端酒店/5星级 | 500-999人
    发布于 09:54
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    岗位职责/职位描述 Oversees and directs all aspects of the hotel operational departmentswhich include: Front Desk Service, Food & Beverage/Kitchen, Housekeeping,Engineering, Security, Fitness Centre and other relevant operating departments.  Ensures these departments are well run byfocusing on the following aspects: Maximization of revenues and profits,minimization of operating costs, implementation and follow up of servicestandards/team member training.  Ensureshighest levels of customer satisfaction. 负责监督导和指导酒店的运营部门包括前厅,餐饮/厨房,客房,工程,安保,健身中心及其他相关的经营部门。确保这些部门在以下几个方面的正常运营:收入和利润的最大化,运营成本最小化,实施和监督服务标准/团队成员的培训。确保顾客满意度维持在最高水平。 To support the overall strategic management of the hotel by establishingeffective working relationships with senior colleagues:  in particular, the GM, DBD, FC& HRD. 通过和管理层建立良好的工作关系来支持酒店的管理战略,尤其是和总经理,商务发展总监,财务总监和人力资源总监。 Fully contribute to the design of the hotel’s business strategy. 全力关注酒店的经营战 Actively participate in the keymanagement issues in the property (Capital projects,refurbishment,    training, customer service). 积极参与酒店内的管理核心项目。(固定资产,装修改造,培训和对客服务) Ensure that costs are controlled in a detailed and structured manner.Analyze costs on a monthly basis and prepare action plans (Cost per occupiedroom, food cost; beverage costs; payroll including overtime; other expenses;other outsource labor or services).具有细节的成本控制方法。每月分析成本并制定行动计划(每间占有房的成本,食品成本,酒水成本,工资包含加班,其他花费,小时工和外包服务)。 To manage all the direct reports (e.g. Chef, F & B Outlet Managers,Housekeeper, Front Desk Manager, Banqueting Manager, Chief Engineer) in aprofessional and motivating fashion.用专业的和激励的方法管理直接管理范围内的团队。(如:厨师,餐厅经理,管家,客户经理,宴会经理,总工程师) Prepare yearly budgets in conjunction with GM/CD/FC/HRD for- revenue;FF&E; manning; capital expenditure; costs and expenses.与GM/CD/FC/HRD共同制定年度预算 – 收入,固定资产,人员,大额项目,成本和花费。Review and approval of all expense accounts for Operations Team.审核和批准营运部门的所有花费。
  • 三亚 | 经验不限 | 大专 | 提供食宿

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    • 五险一金
    • 技能培训
    • 带薪年假
    • 管理规范
    • 包吃包住
    • 岗位晋升
    • 人性化管理
    • 福利
    • 员工生日礼物
    • 节日礼物
    国际高端酒店/5星级 | 100-499人
    发布于 10:05
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    •Is responsible for the day-to-day operation of the hotel, including developing and enforcing   product and service standards, talent management and supporting sales and marketing strategies, goals and results.  •Develop, recommend, implement and manage the operational department’s annual and long term goals.  •Ensure that all operating departments are maximizing revenue while minimizing costs.   •Interacts in a positive way with all team members and guests to ensure a luxury guest experience. •Prior experience in a leadership role in an international luxury hotel or resort.  •Highly organized, with a keen eye for detail and a drive to achieve targets.  •Work honestly with strong responsibility, fairly handle matters.  •Confidently able to resolve problems and make decisions. •Language skills: English. •负责整个酒店每日的运营。包括产品、服务、人才管理以及支持销售和市场策略、目标和结果的跟进落实。  •制定、推荐、实施和管理运营部门的年度和长期目标。  •确保各运作部门在最大限度降低成本的同时,实现收入和利润的最大化。  •以积极的方式与整个团队成员沟通互动,从而确保客人的奢华体验。 •具有国际奢华酒店或度假村同等工作经验。  •很强的组织性,对细节非常敏锐,目标导向型。  •工作认真负责,作风正派、处事公正,有良好的素质。  •具备决策能力、解决问题的能力。  •英语流利。
  • 三亚 | 8年以上 | 大专 | 提供食宿

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    • 五险一金
    • 技能培训
    • 带薪年假
    • 管理规范
    • 包吃包住
    • 岗位晋升
    • 人性化管理
    • 福利
    • 员工生日礼物
    • 节日礼物
    国际高端酒店/5星级 | 100-499人
    发布于 10:05
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    To fully understand the market needs and desires for each outlet and ensure that the product lines are developed by the outlet management team accordingly. 充分了解市场对餐厅各部门的需求和期望,确保各餐厅管理团队对于相应产品线(菜单)的开发。 To always be up to date with financial results (budget versus actual) in sales and cost areas and ensure that sales and profit are maximized. 对于销售和成本方面,随时更新财务数据(预算与实际), 并确保销售额和利润最大化。 To ensure that the various outlets  adhere to all company and hotel policies, procedures and  standards. 确保所有的餐厅和宴会严格遵守公司和酒店的政策与程序,以及标准。 To ensure that he schedules himself/herself to be available in operation and on duty during peak periods. 能确保自己能在餐厅繁忙时工作和值班。 To conceive and develop products, concepts or change which generate incremental revenue following brand concept and standards. 创造和开发产品,概念或改进产品,带来收益 Minimum of 2-3 years' experience in the same position in an international luxury hotels. 至少2-3年同等岗位国际奢华酒店工作经验       To be highly skilled in overall F&B operations with focus on service standards in a luxury brand environment.        精通餐饮业务,并专注奢华品牌的服务标准。 Is highly organized and detailed orientated in daily work and event planning and execution. 在日常工作以及活动的计划和执行方面具有高度组织性和计划性。 Language:Fluent English is a must 语言:英语必须流利
  • 广州 | 3年以上 | 学历不限 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 员工生日礼物
    • 年度旅游
    • 包吃包住
    • 人性化管理
    国际高端酒店/5星级 | 500-999人
    发布于 14:39
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    Oversees and directs all aspects of the hotel operational departments which include: Front Office, Food & Beverage, Kitchen, Housekeeping, Engineering, Security, and Health & Leisure Department. Ensures these departments are well run by focusing on the following aspects: Maximization of revenues and profits, minimization of operating costs, implementation and follow up of service standards/team member training. Ensures highest levels of customer satisfaction.负责监督和指导酒店的运营部门,包括前厅部、餐饮部、厨房、客房部、工程部、安保部和健身及休闲中心。确保这些部门在以下几个方面的正常运营:收入和利润的最大化,运营成本最小化,实施和监督服务标准/团队成员的培训。确保顾客满意度维持在最高水平。 To support the overall strategic management of the hotel by establishing effective working relationships with senior colleagues: in particular, the GM, CD, DOF and DHR.通过和管理层建立良好的工作关系来支持酒店的管理战略,尤其是和总经理,商务发展总监,财务总监和人力资源总监。 Fully contribute to the design of the hotel's business strategy.全力关注酒店的经营战略。 Actively participate in the key management issues in the property (CAPEX projects, refurbishment, training, customer service, and etc.)积极参与酒店内的管理核心项目(固定资产,装修改造,培训以及对客服务等)。 Ensure that costs are controlled in a detailed and structured manner. Analyze costs on a monthly basis and prepare action plans (cost per occupied room, food cost, beverage cost, payroll including overtime, other expenses, other outsource labor or services). 具有详细的成本控制方法。每月分析成本并制定行动计划(每间占有房的成本,食品成本,酒水成本,工资/加班工资,其他花费,以及外包费用等)。 Review and approval of all expense accounts for operations team.审核和批准营运部门的所有花费。
  • 广州 | 5年以上 | 大专 | 提供食宿

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    国际高端酒店/5星级 | 500-999人
    发布于 11:56
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    1.  工作重心为餐饮部的日常工作,全面提升餐饮服务运营质量。 2.  监督管理餐饮部日常工作安排及进度; 3.  对餐饮服务员工进行管理及考核,对根据员工表现而产生的奖惩、升级、加薪、聘用和解聘进行审核、审批; 4.  管理和控制操作设备及物品,责任到人,确保器材、设备、物品整洁干净处于良好的状态; 5.   在酒店总经理授权范围内,能够对外代表庄园处理酒店运作服务方面的业务。 6.  根据当前市场状况,结合当地文化特色及的现有各种资源,指导和参与制定庄园餐饮相关产品的推广计划; 7.  参与制定庄园的目标客户群及目标计划; 8.  保证团队的服务质量,对客人及时展示庄园餐饮产品,优化收入,包括最低价和最高价的制定 9.  根据庄园的实际运营掌握相应的法律规定,并保持对当地法律法规的了解。 根据侨鑫集团的政策和程序评估现有的、应用于管辖范围内的管理制度。 10.  监督庄园餐饮服务所有运营进行管理并获得盈利; 11.  监督并指导餐厅经理创新符合从都国际庄园特色的餐饮推广的设计,并提出有效的建议; 12.   监督每月餐饮运作盈利报表的准备,并针对实际发生额与预算进行比较和分析,用以衡量是否符合预算要求; 13.   对重大危机事件处理的结果负责 14.  参与餐饮服务关于日常培训计划及考核制度的制定; 15.  根据员工表现而产生的奖惩、升级、加薪、聘用和解聘进行审核、审批; 16.  负责餐饮服务员工录用管理的组织并实施经理级及以上员工的面试; 17.   为新员工准备详细的入职指引计划; 18.  确保员工培训计划和实施符合要求; 19.  制定每月餐饮运作盈利报表,并针对实际发生额与预算进行比较和分析,用以衡量是否符合预算要求; 20.  使用适当的成本控制程序,确保在出品质量和服务质量不变的情况下,以最低的成本价格获取最大最合理的利润; 21.  制定餐饮部的年度工作计划及成本预算等,对其进行审核,并报酒店总经理审批;
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