手机求职
掌上求职
随心而动
下载方式
① 扫描二维码下载
② APPSTORE,豌豆荚等应用市场搜索“最佳东方”下载
最佳东方微信号 最佳东方微信号:veryeast
欢迎来到最佳东方,在此注册得到职位推荐,了解已申请职位的最新动态,关注你感兴趣的公司。 立即注册
列表 明细
薪资: 3千-4千 经验:不限 企业类型:其他
地区:广东-广州 食宿:提供食宿

一、咨客(迎宾员)岗位职责:1,着装整齐,保持仪容、仪表良好3、做好营业前的准备工作,搞好本属区域的环境卫生5、了解本公司的消费情况。熟记每天的订房记录,按规定做好开卡开房、转房、取消房的具体工作。6、向顾客提供礼貌周到的服务,并按照工作程序正确带位。7、对于客人的提问应主动回答,遇客人投诉或不满,应及时做出反映,并及时向上级报告。8、牢记客人姓名,以便随时尊称称呼。9、有礼貌地接听电话订房、订座。公司福利1.购买社保、团体意外险、季度奖金、工龄工资、包吃住、满一年员工旅游,每季度员工生日会等活动

薪资: 5千-8千 经验:5年以上 企业类型:全服务中档酒店/4星级
地区:浙江-杭州 食宿:提供食宿

工作内容:1.根据部门总体市场策略编制自己分管的市场的销售计划。2.对本市场中的客源大户要熟悉他们的基本情况,随时关注其变化并适时做出应对。3.组织本部门人员对新市场进行开发。4.管理开发好自己的客户。5.做好本市场客户的建立及升级管理工作,保持客户档案的完整。任职要求:1、高中及以上学历,市场营销、营销管理等相关专业2、25岁以上3、两年以上市场营销从业经验,并从事过酒店前厅部的工作4、沟通协调能力强,具备良好的团队素质5、具备有较强的开拓市场能力6、具有敏锐的市场观察和洞悉力。

薪资: 3千-4千 经验:2年以上 企业类型:全服务中档酒店/4星级
地区:陕西-西安 食宿:提供食宿

岗位职责1.负责员工入离职、调动手续办理。2.计划安排好酒店员工工作餐。3.做好日常工作及管理好酒店后台区域环境卫生工作。4.办理酒店员工的暂住证、体检证。5.协助员工劳动合同签订及管理工作。协助质检、培训工作。6.负责部门资产保全、增补,调出等管理工作。7.负责酒店员工的薪酬福利核算。8.协助部门完成其他工作。岗位要求1.大专以上学历,有相同岗位工作经验2年以上。2.掌握文员工作、文书档案管理、接待礼仪等知识。3.了解人事、工资、劳动保护、社会保险等政策、法规。4.具有较好的文字组织能力和语言表达能力,能起草各类文件。5.熟练掌握办公自动化技能。工作责任心强,有耐心。

薪资: 3千-4千 经验:2年以上 企业类型:国际高端酒店/5星级
地区:福建-莆田 食宿:提供食宿

岗位职责/职位描述岗位职责1.收集客人意见调查问卷保持服务质量提高。2.向客人提供准确订房信息。3.落实”预订未到客人”的名单和每日团队取消情况。4.为所有的预订部员工准备工作时间表和日程表。5.管理每日/每月/每年的日常通信(函)的书写。6.预测现有的和未来的预订情况,客房出租情况并制作预测报表。7.熟悉处理房间预订的程序。岗位要求1.大专以上文化程度;2年以上同岗位工作经验。2.普通话清晰,英语书面和品语表达较流利;3.具有良好的产品电话销售技能,能够实现酒店客房预订率最大化4.具有销售业务谈判能力,能合理调配酒店产品,分清先后,实现客房销售目标。5.具有同行酒店客房销售信息收集分析能力,及时制作报表向上级反馈。6.具有良好的语言组织和文字表达能力,清楚,条理地表达销售意向。7.能够督导团队成员的预订工作,指导下级提高电话销售能力。

薪资: 4千-5千 经验:不限 企业类型:国际高端酒店/5星级
地区:福建-莆田 食宿:提供食宿

岗位职责:1.负责蒸菜成品的烹制。2.熬制厨房所用的各种汤汁、老火汤、和炖品。 3.保持蒸箱、冰柜的清洁和所管辖区域的环境卫生。 岗位要求1.有2年酒店相关工作经验优先考虑。 2.身体健康,能吃苦耐劳。为人正值,有责任心。

薪资: 3千-4千 经验:不限 企业类型:国际高端酒店/5星级
地区:福建-莆田 食宿:提供食宿

 ·      Responsible for the safety and security of guests, employees and establishment needs    负责酒店宾客、员工及设施的安全保卫工作·      Implement procedures for security and emergency incidents    执行安全和紧急事件处理程序·      In the event of fire, be thoroughly familiar with and guided by the hotel’s emergency plan   发生火灾时,应熟知并按照酒店应急事件处理要求进行工作·      Be familiar with location of fire alarms and fire fighting equipment   熟悉消防报警及灭火器材的位置·      Maintain a good knowledge of the liquor act and criminal code   掌握有关酗酒及犯罪管理条理·      Maintain a regular presence in public area or your assigned post    保持定期的在公共区域或所负责的岗位值勤·      Prevent gambling on hotel premises       禁止在酒店内赌博行为          ·      Prevent Sabotage of hotel premises   禁止毁坏酒店设施的行为·      Patrol all areas including employee locker rooms, kitchens, food and beverage storage areas, car parking and remote areas巡视酒店的所有区域,包括员工更衣室、厨房、餐饮库房、停车场及其他偏僻区域·      Assist and maintain crowd control as required    按照要求协助维持人群的正常秩序·      Ensure all outlets, fridges, cupboards etc are fully secured when not in use or unattended确保所有未被使用的电源插座、冰箱、厨柜等的安全 ·      Act on reports delivered by the Security Manager regarding any unusual incidents identified by closed circuit television    根据保安管理员通过闭路监视系统发现的异常情况采取相应行动·      Ensure no undesirables loiter in or around the hotel premises    确保不受欢迎的人员不在酒店内或酒店周围出现·      Ensure there is no obstruction to the loading dock and that unauthorized vehicles are removed    确保裝卸区无障碍,未经批准的车辆不得入内·      Coordinate functions with other security staff or Police and other government Securities and promote good will with them    协调与其它保安人员、公安人员及政府其它安全部门的职能关系,并与他们发展良好的关系·      Implement the hotel policies and procedures and advise Superiors and Human Resources of action taken    执行酒店的各项规章制度并向上级领导和人事部通报执行情况·      Report directly and explain with details if any problem arising or malfunctioning property or equipment to superior or log book 直接向上级领导汇报并详细解释发现的问题或损坏财产设备的情况或在工作日志中记录相关事宜·      Be correct, secure and courteous in handling any disciplinary or criminal case           正确、安全、礼貌地处理各类违规及犯罪案件        ·      Establish and maintain the effective employee relations    建立并保持良好的员工关系·      Be alert for any unusual packages, guests or vehicles and advise superior of same    对于异常的行李、客人或车辆保持高度警惕,并向上级领导汇报相关情况·      Be thoroughly familiar of the property layout, design, entry and exit points    熟悉酒店布局、设计及出入口的情况·      Engage in staff bag checks and locker checks as directed by Human Resources    按照酒店人事部的要求检查员工储物柜及其随身携带物品·      Make way by escorting VIPs and dignitaries when directed and direct traffic away from Porte Cochere and other busy thorough fares按照指示对酒店重要客人及重要官员提供护卫,保证大堂及其它繁杂区域的交通秩序正常·      Ensure that the safety control office is never left unattended    确保安全控制办公室无缺岗情况·      Provide escort duty for money transfers to the General Cashier’s office or bank as required   按照要求对酒店与银行之间的现金转移提供护卫·         Follow to the arrangement of multiple task 遵循酒店所安排的不同种工作

薪资: 面议 经验:3年以上 企业类型:国际高端酒店/5星级
地区:福建-莆田 食宿:提供食宿

岗位职责1.收集客人意见调查问卷保持服务质量提高。2.向客人提供准确订房信息。3.落实”预订未到客人”的名单和每日团队取消情况。4.为所有的预订部员工准备工作时间表和日程表。5.管理每日/每月/每年的日常通信(函)的书写。6.预测现有的和未来的预订情况,客房出租情况并制作预测报表。7.熟悉处理房间预订的程序。岗位要求1.大专以上文化程度;3年以上同岗位工作经验。2.普通话清晰,英语书面和品语表达较流利;3.具有良好的产品电话销售技能,能够实现酒店客房预订率最大化4.具有销售业务谈判能力,能合理调配酒店产品,分清先后,实现客房销售目标。5.具有同行酒店客房销售信息收集分析能力,及时制作报表向上级反馈。6.具有良好的语言组织和文字表达能力,清楚,条理地表达销售意向。7.能够督导团队成员的预订工作,指导下级提高电话销售能力。

薪资: 面议 经验:不限 企业类型:国际高端酒店/5星级
地区:福建-莆田 食宿:提供食宿

· 有效管理餐厅的日常工作,确保日下工作正常进行:o监督部门工作标准和程序手册中列出的各项规范的贯彻执行。o 遵守开始营业和结束营业的程序。o 遵守规定的结账程序。o有效的进行交接班说明会,确保所有员工了解重要客人,特殊活动,每日特价,重点是推销某些产品等。o亲自迎送80%以上的客人。o 激励在岗员工为客人提供卓越的服务。· 与厨师和餐饮经理交流意见和客人的建议从而反应当前客人的情况。· 在餐厅制定和执行餐饮产品促销活动日历。· 特别活动的概念管理工作。· 善于预测市场的变化情况,并在必要时审评运营工作。· 对竞争对手进行分析。· 创造良好的公众宣传机会。· 管理顾客数据库并有效的加以使用。·推销酒店的设施。·积极的实行节约成本的方法。· 尽可能再利用能源。· 在竞标过程中与销售经理密切合作争取新的客户;特别是餐饮部门的客户。· 管理工资和饮料成本。·进行预测工作。· 有效的控制存货。· 通过销售点销售系统分析餐饮统计数据。· 和上级领导一起进行人力规划和管理需求。· 和上级领导一起编制和管理部门预算。

薪资: 面议 经验:不限 企业类型:国际高端酒店/5星级
地区:福建-莆田 食宿:提供食宿

岗位职责1.熟悉部门工作细则和流程;2.以项目方式,参与相关的公司管理工作;3.需每个工作计划阶段针对公司日常管理上交书面化建议;4.执行公司安排的其他相关工作。岗位要求1.有志在酒店行业发展的应届毕业生/实习生;2.对担任酒店管理人员具有高度期望;3.热爱服务行业,具有良好的顾客服务意识、亲和力、沟通技巧和团队合作精神。

薪资: 面议 经验:不限 企业类型:国际高端酒店/5星级
地区:福建-莆田 食宿:提供食宿

岗位职责1.负责宾客游泳的绝对安全、勤巡视池内泳者的动态,发现溺水者要迅速处理,做好抢救工作并及时向领导报告。2.认真做好每天的清场工作。3.负责游泳池水质的测验和保养及游泳场地的环境卫生。4.上班集中精神,不得与无关人员闲谈,救生台不得空岗,无关人员不得进入池面。5.勤在泳池边观察。注意游泳者的动向,防止发生意外,保证宾客的安全。对不会游泳者可作技术指导。6.定时检查更衣室,杜绝隐患。岗位要求1. 高中以上学历,或相关院校毕业生。2. 熟悉游泳池服务知识、掌握游泳和救生急救技术,懂得游泳卫生消毒知识,取得白卡以上救生证书。3. 能按服务工作规范的质量标准独立进行工作。4. 有在水中进行急救和在陆地上进行人工救护的能力。

薪资: 面议 经验:不限 企业类型:国际高端酒店/5星级
地区:福建-莆田

掌握客房部所有操作流程和完整的知识,并培训督导员工。<?xml:namespace prefix="o" ns="urn:schemas-microsoft-com:office:office">?xml:namespace>负责员工考勤,根据客情需求合理安排员工作息时间。负责管理交接班工作,以确保交接班过程的有效进行 。主持每日班前会,检查员工仪容仪表,管理楼层钥匙。分配督导员工工作,掌握所辖客房的状况,根据酒店的运营标准,对房间和设施设备及各项物品进行检查。排列抵店客人客房的优先清扫顺序。确保及时为客人提供洗衣服务并送还。协调特别项目(如参观客房,除虫,窗户和地毯的清洁,客房抢房)。处理客人所有的特殊需求。管理客借物品。管理客人遗留物品。安排落实各类专项计划清洁和大清洁。管理仓库,按要求完成库存盘点工作,维持存货水平,确保部门成本及各项费用,得以良好的控制。         处理管辖区域的事务,发现问题及时进行指导,处理一般性的宾客投诉。跟进上级安排的其他事项。

薪资: 面议 经验:不限 企业类型:国际高端酒店/5星级
地区:福建-莆田 食宿:提供食宿

岗位职责1. 熟知当天订餐情况,注意记录宾客的特别活动(如生日庆祝会),应及时向主管汇报。2. 替宾客存取保管衣物,并询问有无贵重物品,贵重物品提醒宾客自行保管。3. 迎接宾客,引导宾客到预订台位或宾客满意的台位。4. 客满时,负责安排好后到的宾客,使宾客乐于等位。5. 随时注意听取宾客的意见,及时向上级反映。6. 随时注意在接待工作中的各种问题,及时向上级反映和协助处理。7. 掌握和运用礼貌语言,负责接听电话,宾客电话订餐应问清楚基本信息。8. 向客人介绍餐厅各式菜点、各种饮品和特式菜点,吸引宾客来餐厅就餐。岗位要求1.餐饮服务培训,有一定的日常外语会话能力。2.有熟练的服务技能技巧和一定的应变能力,能妥善处理服务中出现的一般性问题。3.掌握餐厅服务规程,了解餐厅各种菜肴的基本特点和简单的烹制方法。4.工作主动、热情、认真,责任心较强。5.身体健康,仪表端庄。

薪资: 面议 经验:2年以上 企业类型:国际高端酒店/5星级
地区:福建-莆田 食宿:提供食宿

岗位职责· 为各类电气系统提供专业支持并处理所有相关的维修和保养· 需要时,为强电电气系统提供专业支持和维修。· 酒店所有区域电路的维修和保养  · 配电板/电气设备的预防性维修· 处理酒店范围内的各类维修和保养工作,包括酒店的新增和延伸设施或由酒店提供维修保养的任何其他物业。· 对现有的系统提出改进建议,从而优化该系统的运作效率和经济节约。· 参加酒店节能计划· 处理所有工作请求和检修工作· 在没有当班工程师/总工程师指导的情况下,主动并预见性地实施预防性维修计划中规定的任务。· 负责各类设备的检修和相关服务,如,洗衣设备、厨房设备、加热设备、通风和空调设备、包括发动机、泵、风扇、水处理装置、污水处理装置和发电机、电灯和供电、CCTV、电话、电视、消防、生命与安全设备和系统· 遵循酒店所安排的不同种工作岗位要求1.高中以上文化程度;2年以上同岗位工作经验。2.具有机电、装修、装潢等方面知识,具备一专多能的技术技巧,能够承担起综合维修任务。3.从事维修工作2年以上有强烈的责任感和事业心,工作认真负责,且对业务精益求精,具有较强的分析能力和动手能力。在工作中能吃苦耐劳,不怕脏,不怕累。4.身体健康,精力充沛,持有电工证

薪资: 面议 经验:不限 企业类型:有限服务中档酒店
地区:广东-深圳

 、负责处理厨房的运作及行政事务;2、执行餐饮经理下达的各项工作任务和工作指示;3、负责制订厨房的各种工作计划;4、对厨房的出品、质量和食品成本承担重要的责任;5、保持对厨房范围的巡视,对下属员工进行督导,及时解决现场发生的问题,帮助下属提高工作能力;6、督导厨房各分部主厨对食品原料的管理,使所有食品始终符合标准食谱规定的数量或份量,合理地控制食品成本;7、妥善处理客人对出品的投诉;8、检查厨房所属各岗位员工的操作规范;9、保持对员工队伍特别是厨师以上厨房员工的教育和培训,使之不断提高;。

薪资: 面议 经验:不限 企业类型:有限服务中档酒店
地区:广东-深圳 食宿:提供食宿

岗位职责1.掌握所负责楼层的住客状况,提供对客服务。2.管理好楼层定额物品,严格控制客用品消耗,做好废品回收。3.负责对结帐房间的查房工作。4.负责查收宾客洗衣、酒水的送回和补充工作。5.负责楼层公共区域卫生的清洁工作和部分房间的清洁工作。6.负责杯具的清洁与消毒工作。7.负责脏布草的收集、更换与新布草的折叠、摆放工作。8.完成易耗品的每期盘点工作。岗位要求1.初中以上学历。2.有1年以上客房工作经验。3.持有酒店英语初级证书优先,可合理的为解决客人问题。4.身体健康,相貌端正。5.接受过正规客房服务工作培训。

薪资: 4千-5千 经验:2年以上 企业类型:国际高端酒店/5星级
地区:云南-昆明 食宿:提供食宿

1. Balancing guest ledger daily before transferring unsettled guest balances to City Ledger, posting, editing and updating to accounts receivable system. Direct bill accounts transferred to the City Ledger must be billed on a timely basis, preferably the same day.每天在挂帐前,平衡客户分类账。入账,编辑和更新应收账款系统。挂帐的直接账单账目必须按时开账单,最好在同一天内。2. Balancing /posting daily payments and reconciling short payments.平衡账目/将每天付款入账并核对调整短期支付。3. Research and respond to guest queries either by phone or correspondence. Disputed guest accounts must be resolved on a timely basis, preferably the same day.用电话或信函调查和回答客人的质疑。有争议的客户账目必须即时解决,最好在同一天。4. Ensure timely billing of invoices and statements per credit policy.确保依信用政策按时开发票和账单。5. Credit card billings must be controlled separately from other receivables to ensure payments are properly credited and reconciled with receipts. If PMS facility used, ensure summary reports agree to amounts credited to bank account.信用卡账单处理业务必须与其它应收账款业务分开来控制,确保支付被正确地记入并与收据一致。如果使用电脑系统,应保证统计报告与银行账户贷方金额相符。6. Prepare and input journals for transfers between debtor’s accounts.准备并将债务人账目间的转账记入月报。7. Liaising with reservations, sales and front office staff daily on rates etc, to reduce potential invoice errors. In addition discuss disputed accounts and reason for same.每天就价格等与预定处、销售部和前厅部的员工联络,以减少潜在的发票错误。另外,讨论有争议的账目和原因。8. Reconcile Advance Deposits for Banquets and Accommodation.核对宴会和住宿的预付金。9. Processing of travel Agent commissions daily for preparation of travel agents cheque.处理旅行社佣金,准备旅行社支票清单。10. Investing and respond to travel agents commission queries for Credit Meeting.为信用会议调查并回答有关旅行社佣金的质疑。 11.Raise monthly rebates for cleaning accounts.为清账提高每月折扣。12. Raise monthly charges for rental accounts if any and ensure timely payment.在某些情况下,为租金账目提高每月收费,确保按时支付。13. Reconciliation of total City Ledger accounts to the General Ledger each month.每月调整挂帐账目总额到总分类账。14. Regularly arrange storage of City Ledger documentation and appropriate Accounts receivable computer reports.例行挂帐文件的存放和适当的应收账款电脑报告。15. Record no-show billings and review on a monthly basis.记录无显示账单并每月检查一次。

薪资: 4千-5千 经验:不限 企业类型:国际高端酒店/5星级
地区:云南-昆明 食宿:提供食宿

1.1       Ensure that production is done according to the standard recipes at all times确保所有出品按照标准的烹饪方法制作 1.2       Delegate work to the Demi Chef and Commis assigned to him带领副厨师长和帮厨工作 1.3       Check fridge and Products thoroughly to avoid spoilage                    为防止食品变质,要彻底检查冰箱 1.4       Has knowledge of all food items concerning ingredients, cooking techniques and preparation      熟悉所有菜的配料烹饪方法及准备工作 1.5       Is alert in energy saving.     注意节省原料 1.6       Ensure production and quality meets hotel standards      确保出品达到饭店的标准 1.7       Hire, develop and retain quality chefs     招聘,发展维持有能力的厨师 1.8       Appraise the performance subordinate chef and use effective coaching and counseling for positive improvement.表扬鼓励行为优秀的下属厨师,并有效的指导积极的改进 1.9       Conduct annual performance appraisals for subordinate chef     为下属厨师做年度评估 1.10     Support subordinate chef with an effective training program to make them aware of the expectations and responsibilities that their positions entail.     为下属厨师的培训项目提供有效的支持,使之达到其职位的期望和相应 1.11     Establish and maintains good relationships in his section     建立和保持良好的工作关系 1.12     Follow hotel policies at all times     遵守饭店的规章制度 1.13     Keep good relationships with all his colleagues especially within his department     和其它员工保持良好的关系,尤其在本部门

薪资: 5千-6千 经验:不限 企业类型:国际高端酒店/5星级
地区:云南-昆明 食宿:提供食宿

1.Service Center Manager is responsible and accountable for achieving and maintaining the highest standards of guest service and satisfaction. Responsible for daily operations of the Service Center.2.Ensure that ‘shift check list’ issues are followed up accordingly.3. Maintain update information and product knowledge.4.Be aware of hotel’s services/facilities , places of interest and local restaurants, etc5. Hotel knowledge and facility training for all FO new joined staff.6. Anticipates the needs of the guests and meets their needs as much as possible.7. Be Consistent in delivery of service. Always meet and exceed customer expectations.8. Utilize all communication tools available to disseminate information in a timely manner.9. Develop strong communication channels among team members.10. Ensures integrity and confidentiality of information at all times.11. Takes action to eliminate potential problems and unhealthy practices.12. Ensure team members are aware and follow all environmental program initiatives.13. Involve team in decision-making processes.14. Support and encourage empowerment.15. Provide directions that are aligned with departmental and hotel objectives.16. Ensure each innovation provides “value” to customers, hotel, and owners.17. Support and follow through with implementation of new ideas.18. Thoroughly familiar with all emergency Procedures as specified by Sofitel Kunming.19. Communicate values to team regularly20. Utilize every interaction with team as an opportunity to coach and improve performance.21. Familiar with hotel information & product knowledge and conduct training for new staffs.1.负责保持高标准的对客服务,从而赢得客人最大的满意,同时通过有效的日常管理,确保服务中心在预算的范围内得以高效运作。2.确保班次检查表上的未完成工作能够得到很好的跟进。3.维护信息和产品知识的日常更新。4.了解酒店的服务和产品,名胜古迹,当地餐馆等。5.负责部门新员工的入职后应知应会的培训。6.预先判断出客人的需要并尽可能更好的满足客人的需要。7.坚持为客人提供服务。始终达到并超出客人的期望。8.用适时的方式运用所有可用的沟通工具来传达信息。9.在团队成员之中发展一个强大的沟通渠道。10.每时每刻确保信息的完整性和保密性。11.采取行动以排除潜在的问题和不适当的操作 。12.确保团队成员重视和遵守所有的环保条例。13.参与团队的决策过程。14.对员工应该进行支持和鼓励、授权。15.提供与部门和酒店目标相协调的指导方向。16. 确保每个创新都能为顾客、酒店和业主提供有利的价值。17.支持并执行新的意见。18.非常熟悉昆明索菲特大酒店所有应急事件的处理程序。19. 经常与团队进行酒店价值观沟通。20.利用与团队每次交流的机会来改善和提高工作状况。21.熟悉酒店信息和产品知识并负责为新员工培训。 

薪资: 6千-8千 经验:不限 企业类型:国际高端酒店/5星级
地区:云南-昆明 食宿:提供食宿

1       Supervise Sales Manager, Assistant manager and coordinators on daily operations.指导监督销售经理和助理销售经理及协调员的日常工作。 2       Take place of management role when Assistant Director of Sales is absence.在助理销售总监不在的情况下,执行相应的管理工作。3       Ensures that all new clients have no negative credit references.确保所有新客户均无不良信用的记录。4       Assist in conduct training to new staff.协助新员工的培训工作。5       Ensure wherever possible that Ambassadors are provided with a work place free of discrimination, harassment and victimisation.确保尽可能提供安全的工作环境以保护索菲特形象大使在工作场所免受歧视、 骚扰和迫害。 6       Treat complaints of harassment and discrimination promptly and confidentially.用及时和保密的方式对待有关骚扰和歧视的投诉。 7       Treat customers and colleagues from all cultural groups with respect and sensitivity.尊重对待所有客户和同事的文化信仰。 8       Identify and deal with issues which may cause cross cultural conflict or misunderstanding.识别和处理可能导致跨文化冲突或误解的问题。 9       Assist ADOS with all the market information needed for business plan annually.协助助理销售总监制定年度计划所需有关信息。 10     Keep very good account management with updated account profile, contacts profile and detailed activities as per assigned territory.不断更新客户档案及管辖区内的客户拜访记录。 11     Organizes regular visits in accordance to a predetermined plan.按计划定期组织销售拜访。 12     Submit Weekly sales plan and weekly sales summary to ADOS.递交周计划及周总结给助理销售总监。 13     Update account profile on daily basis and report on daily debriefing.每日更新客户档案并在日例会汇报。 14     Records the statistics of his/her sales accounts.记录其客户数据。 15     Be aware of each account monthly production and make action plan accordingly.了解每个客户产量并制定相应行动计划。 16     Work on time and be able to work overtime when necessary.准时上班,必要时胜任加班。 17     Be able to understand and read daily pick up report, revenue report and market segments.熟悉及运用日常生意报表,收入报表及市场分类。 18     Maintain existing business and develop new accounts.保持现有客户并发展新的客户。 19     Maintain good business relationship with all producers.同客户保持良好的商业关系。 20     Complete weekly entertainment and weekly activities plan.完成每周的宴请和拜访计划。 21     Conduct sales campaign by direct sales call / visits/mailing for group and FIT business, meeting and banquets from all sources for bookings and leads.针对团队,散客,会议及宴会生意信息开展电话销售、访问、邮寄等销售活动。 22     Make sure all booking orders (banquet/meetings) are correctly instructed for effective communication between sales and banquet operation.确认所有的预定单(包括宴会与会议)被准确无误地在销售部与宴会之间进行沟通并生效。 23     Ensure all incoming correspondence and telephone enquiries are handled with efficiency and great care to build up a pleasant working relationship.保证对所有的来信和电话询问都进行有效的处理,建立一种令人愉快的工作关系。 24     Keep clients advised of latest information regarding hotel’s development.记录客户对于酒店发展的建议和最新的信息。 25     Be able to sell both rooms and banquet. Knows how to handle groups.能够进行客房及宴会全方位销售. 掌握如何处理团队业务。 26     Monitor on-hand groups cut off days. Follow up contract, deposit and full payment.监督在手预定团队的截止日并跟进合同, 订金及全款。 27     Be able to bring in high yield business during high impact period and volumes during valley period.能够在旺期接洽高收入生意,淡期大批量生意。 28     Provides after-sales service and in particular to ensure all guests complaints are taken seriously and discussed with the respective departments if necessary.提供售后服务,确保所有的客户投诉都已被认真受理,并在必要时与有关部门进行研究。 29     Be able to receive in the hotel any VIPS whom he has approached.在酒店接待重要客户。 30     Achieve monthly individual goal assigned and team goal.完成月个人指标及部门指标。31  Ensures that all complaints are reviewed, investigated and follow-up action is initiated.确保所有投诉都已经过仔细调查,并已采取补救措施。 32     As directed, compile and input market intelligence information.在指导下,收集和输入市场信息。 33     To familiar with the operation and application of the hotel's computer / data processing system.熟悉饭店电脑及数据系统的运作和应用程序。 34     Ensure the implementation and utilization of in-house software especially the “sales and catering”, use it efficiently and maintain its application.确定并保持对“销售及餐饮”等酒店电脑系统软件的有效运用。 35     Keep well informed about the operations especially in essential departments (Front Office, Housekeeping, F&B, Banqueting etc.).注意整个酒店尤其是主要部门的运作(前厅部、客房部、餐饮部、宴会厅等)。 36     Closely observe matters pertaining to competition (sites, prices, services offered on a regular basis - quarterly or more often if need be).密切关注涉及竞争对手酒店的事宜(位置、常规价格、服务-偶尔或经常需要的)。 37     Promotes the hotel as often as possible through entertaining,conducting, site inspections, presentations etc. of the hotel.通过经常宴请、参观酒店、介绍酒店等活动宣传酒店。 38     At all times, promote a positive image of the hotel in all forms of contact.在随时随地发生的联系中提高酒店的正面形象。 39     Develop & foster close and positive rapport with the public, guests, clients and members of the trade.发展同公众、旅客、客户以及商界人士之间的积极紧密关系。40     In his or her absence, the Senior Sales Manager may be replaced first by another Senior Sales Manager。高级销售经理缺席时,由另外一名高级销售经理代行职责。

薪资: 2.8千-3.5千 经验:2年以上 企业类型:国际高端酒店/5星级
地区:云南-昆明 食宿:提供食宿

1.质量: 保证让客人满意, 负责餐厅营业前的准备工作, 接触客人询问客人的满意度, 坚持着装制度保证员工的勤务按时报告。2.健康和安全: 完全了解所有紧急程序, 坚持高标准的卫生和整洁, 保证所有的物品存放在安全和正确的地方。3.交谈,训练和发展: 提醒经理合作的归纳,训练,劝导和发展. 进行高档位推销. 处理每天的训练.精通物品和服务能力在餐饮部。4.财务: 保持价钱意识的态度, 控制生意的影响和起伏,控制餐厅的预约确保是按适当的步骤进。 1.Quality: Ensure complete guest satisfaction as top priority at all times. Be responsiblefor the preparation of outlet. Ascertain guest satisfaction by approaching and inquiring with them during the operation. Enforce grooming policy to ensure that ambassadors report to work punctually in accordance with the roster. 2.Health and Safety: Understand fully all emergency evacuation procedures. Ensure a high standard of hygiene and cleanliness with regard to safety is maintained at all times. Ensure that all food operating equipment and linen is stored securely in the correct location. 3.Communication, Training and Development: Assist the Outlet manager with induction, training, coaching, counseling and development of associates. Be familiar with all current menus and beverage lists. Also to conduct daily training topic. Be completely conversant with all items and services available within the entire Hotel.4.Financial: Maintain a cost conscious attitude. Monitor changes to the volume of business and react accordingly. Monitor restaurant reservations and booking ensuring they are recorded and processed according to established outlet procedures.

薪资: 2.8千-3.5千 经验:1年以上 企业类型:国际高端酒店/5星级
地区:云南-昆明 食宿:提供食宿

Quality: Ensure complete guest satisfaction as top priority at all times. Be responsible for the preparation of outlet. Ascertain guest satisfaction by approaching and inquiring with them during the operation. Enforce grooming policy to ensure that ambassadors report to work punctually in accordance with the roster.质量: 保证让客人满意, 负责餐厅营业前的准备工作, 接触客人询问客人的满意度, 坚持着装制度保证员工的勤务按时报告。 Communication, Training and Development: Assist the Outlet manager with induction, training, coaching, counseling and development of associates. Be familiar with all current menus and beverage lists. Also to conduct daily training topic. Be completely conversant with all items and services available within the entire Hotel.交谈,训练和发展: 提醒经理合作的归纳,训练,劝导和发展. 进行高档位推销. 处理每天的训练.精通物品和服务能力在餐饮部。 Completes weekly restaurant inspection; checks overall restaurant appearance, the repair of its fixtures, fittings and operating equipment, initiates maintenance request as necessary.完成周期餐厅内视察,检查餐厅的整体情况,固定设备的修理,试用及操作设备,有必要的情况下申请设备维护。 Financial: Maintain a cost conscious attitude. Monitor changes to the volume of business and react accordingly. Monitor restaurant reservations and booking ensuring they are recorded and processed according to established outlet procedures.财务: 保持价钱意识的态度, 控制生意的影响和起伏,控制餐厅的预约确保是按适当的步骤进行。

薪资: 2千-3千 经验:不限 企业类型:国际高端酒店/5星级
地区:云南-昆明 食宿:提供食宿

服从能力:服从上级领导指派的任务,并能够很好完成。 服务能力:为服务做好准备工作。根据酒店的标准和服务的顺序服务。 沟通能力:与上级,同事,保持良好的关系。 处理问题的能力:查明客人的满意程度,告诉主管任何客人的不满或问题无论大小。 Obedience: Personnel who assist their superior in carrying out an assigned task. Service: Assist in preparation of outlet for service periods. Adhere to the standards and sequence of service within the outlet. Communication: Maintain good relation with outlet captain, supervisor, manager and waiters. Problem solving: Ascertain guest’s satisfaction and advise supervisor of any guest complaints or problems no matter how small.

薪资: 5千-7千 经验:3年以上 企业类型:国际高端酒店/5星级
地区:云南-昆明 食宿:提供食宿

完成每周的宴请和拜访计划。 针对团队,散客,会议及宴会生意信息开展电话销售、访问、邮寄等销售活动。 确认所有的预定单(包括宴会与会议)被准确无误地在销售部与宴会之间进行沟通并生效。 保证对所有的来信和电话询问都进行有效的处理,建立一种令人愉快的工作关系。 记录客户对于酒店发展的建议和最新的信息。 熟悉酒店电脑及数据系统的运作和应用程序。 确定并保持对“销售及餐饮”等酒店电脑系统软件的有效运用。 注意整个酒店尤其是主要部门的运作(前厅部、客房部、餐饮部、宴会厅等)。 密切关注涉及竞争对手酒店的事宜(位置、常规价格、服务-偶尔或经常需要的)。 通过经常宴请、参观酒店、介绍酒店等活动宣传饭店。 维护酒店的正面形象。 发展同公众、旅客、客户以及商界人士之间的积极紧密关系。 销售经理缺席时,由助理销售总监指定另一名销售经理代行职责。Complete weekly entertainment and weekly activities plan. Conduct sales campaign by direct sales call / visits/mailing for group,meeting and banquets from all sources for bookings and leads. Make sure all booking orders (banquet/meetings) are correctly instructedfor effective communication between sales and banquet operation. Ensure all incoming correspondence and telephone enquiries are handledwith efficiency and great care to build up a pleasant working relationship. Keep clients advised of latest information regarding hotel’sdevelopment. The Sales Manager is familiar with the operation and application of thehotel's computer / data processing system. Ensure the implementation and utilization of in-house softwareespecially the “sales and catering”, use it efficiently and maintain itsapplication Keep well informed about the operations especially in essentialdepartments (Front Office, Housekeeping, F&B, Banqueting etc.). Closely observe matters pertaining to competition (sites, prices,services offered on a regular basis - quarterly or more often if need be). Promotes the hotel as often as possible through entertaining,conducting, site inspections, presentations etc. of the hotel. At all times, promote a positive image of the hotel in all forms ofcontact. Develop & foster close and positive rapport with the public, guests,clients and members of the trade. In his or her absence, the Sales Manager may be replaced first by aSales Manager appointed by the Assistant Director of Sales.

薪资: 5千-6千 经验:3年以上 企业类型:国际高端酒店/5星级
地区:云南-昆明

进行培训理疗师需要培训所有水疗服务菜单上面的项目。 培训前台菜单上具有优势有先进技术的理疗,解答问题、培训零售产品,销售和零售方法。 培训基于理疗菜单中的技能和优势禁忌,为水疗理疗师和服务员培训零售和销售。 主动安排、监督,开展员工职位范围下的新的和正在进行的培训项目监督。 出席所有产品和治疗教育课程。 保持积极的客户关系,包括住店客人客人,和电话询问。 接收和回复客人的问题,所有的评论或投诉与自由裁量权和紧急事件。 专业和灵活的服务,尽量满足客人需求。 Conduct training for the therapists for all spa services in the Treatment menu. Conduct training for the receptionist for advanced knowledge of the treatment menu and benefits, contra-indications, retail products, sales and retail techniques. Conduct training on basic knowledge of treatment menu and benefits, contraindications, retail lines and sales for Spa therapists and attendants. Proactively schedule, supervise and conduct employee new-hire and on-going training programs under the positions scope of supervision. Attend all product and treatment education classes. Maintain positive guest relations at all times, including in-house guests, day guests, and telephone inquiries. Receive and respond to all guest concerns, comments or complaints with discretion and urgency His services will be professional and predictable but flexible enough, when necessary, to adhere to the individual needs and wants of guests. 

薪资: 2千-3千 经验:1年以上 企业类型:国际高端酒店/5星级
地区:云南-昆明 食宿:提供食宿

 完成周期餐厅内视察,检查餐厅的整体情况,固定设备的修理,试用及操作设备,有必要的情况下申请设备维护。 参与菜单和酒水单的计划。 与客人进行积极的沟通交流,询问客人的满意度。 在索菲特会所鸡尾酒时光组织品酒会。 抽查各个点的酒水账目。Completes weekly restaurant inspection; checks overall restaurant appearance, the repair of its fixtures, fittings and operating equipment, initiates maintenance request as necessary. Participates in the planning of menus & beverage lists. Be positive to communicate with the guests to check satisfaction & build tight relationship. Organize wine tasting on a daily basis at ‘Club Millesime’ during cocktail hours. Check the beverage stock.

薪资: 3千-4千 经验:2年以上 企业类型:国际高端酒店/5星级
地区:云南-昆明 食宿:提供食宿

 指导员工的准备、服务工作。与厨房协调好当日或每月的特色菜及推荐菜。 及时完成酒店管理层所布置的所有工作。 记录并保存销售额,客人的投拆、解决办法及所涉及的人员和设备方面的细节。                   确保有足够的用品,并申请所需采购的物品。 确保员工完成好临时性的工作。 参加每天的晨会和每月的交流会议,总结并讨论服务及工作的准备情况。            监督并指导餐厅员工的服务情况。 确保所有设备和家俱处于良好的工作状态。          确保餐厅的干净、整洁。 通过他/她所表现的态度,行为和优秀的沟通力来推广索菲特品牌的理念。        牢记客人有可能提出的任何问题并给予解决方案. 确保各个相关部门反映迅速。 确保所有在餐厅的信息传达是最新的。 尽快使新员工熟悉酒店,就酒店的规章制度对员工进行培训。 确保员工保持良好的仪容仪表。 向领导提出建议,以提高工作效率、增加销售额。 必要时,确保各个部门和提供服务部门保持沟通。 建立良好的人事关系,在工作中树立良好的工作形象,给酒店的客人、客户、部门经理及员工以专业化及热情服务的美好印象。Briefs personnel on preparations, service and content of menu items.  Coordinates with kitchen on daily or monthly specials and promotions..Performs all duties as assigned by management. Maintains proper records of Sales, guest complaints, solutions and all concerns pertaining to personnel or equipment in appropriate logbooks for reference.                   Ensure adequate of supplies, materials, and requisition for general supplies. Ensure employees properly carry out side duties. Participates in daily briefings and monthly communication meetings to discuss various aspects of food service and preparation.                                                                                                                        Monitors and supervises service flow in the restaurant. Ensure all fixtures and operating equipment is in good working condition.          Ensure good general appearance and maintenance of restaurant working areas. Promotes the Pullman brand philosophy through his or her exemplary attitude, behavior and excellent communication skills.        Takes note of remarks made by guests and finds solutions for any problems that may arise. Ensures a rapid response from the different departments concerned. Makes sure that all the information available in the restaurant is well presented and up-to-date. Trains personnel according to established procedures; Conducts orientation of all new employees and ongoing training of all staff. Ensure grooming and general appearance of staff conforms to Hotel standards. Makes frequent suggestions to Management in reference to restaurant general operation and F&B promotion. Assures the interface between all hotel departments and service-providers if necessary. Establishes effective employee relations and maintain the highest level of professionalism, ethic and attitude towards all hotel guests, clients, heads of department and employees. 

薪资: 3千-4千 经验:1年以上 企业类型:国际高端酒店/5星级
地区:云南-昆明 食宿:面议

1.注意收集员工中各种建设性意见。2.注意与酒店周边单位和政府分管市容、交警、街道卫生等人员保持良好关系。 3.负责处理当值期间涉及治安、消防、交通秩序的日常事务,协助安全部主管、消防主管处理突发事件,编写每日当值工作记录。 4.遵守并执行由雅高集团或酒店制定的各项规章制度,从而达到统一及服务的最高水平。 5.完成安全部主管交办的工作。6.每天当值前必须清楚酒店当日的各项营业活动情况,组织安排每天的内外保日常工作。 7.当值勤期间发生重要事件和问题要及时向安全部主管汇报,做好每天的当班情况记录工作和交接班工作。 8.当班期间负责检查保安各岗位制度执行情况,并注重指导和要求保安员按正确的方法操作。9.当值期间注意对酒店的治安重点部位如大堂、员工通道、酒吧、客房电梯厅(首层)等加强控制。10.派警卫协助财务部去银行解款。11.负责保安各岗位正常离岗替代。 12.协助安全部主管处理突发事件。13.掌握消防应急预案,明确发生火灾等突发事故时自己的职责。14.与部门员工和酒店员工建立良好的人际关系。15.定期对自己工作进行总结以提高工作水平。 16.定期向上级主管汇报工作执行中的合理建议及要求。17.注意做好工作中的保密事项。18.根据部门岗位制度和培训程序对新入职保安员作好培训工作。 19.每天检查当值保安员的仪容、仪表、礼貌服务。20.做好每天当值保安员的考勤记录。21.注意对优秀保安员的培养。 22.严格执行人事部发布的《考勤政策》。 23.严格督促各自班组的成员每日认真签到并做好相应记录。 1.Pay attention to collect different constructive opinion about the department and hotel. 2.Establish good relationship with other  companies, local government, local police station etc. 3.Deal with the daily routine regarding security, fire&trafficorder. In addition, assist Security and fire Supervisor in handling emergency and record the work diary. 4.Conform to and enforce policies, procedures, rule, and regulations as laid down by ACCOR and the Hotel in ordertoachieve the highest levels of uniformity and guest service. 5.Perform special duties as required by Security Supervisor. 6.Organize & arrange the daily internal & external security job according to the hotel business and event. 7.On finding unusual accidents, report it in a timely manner to supervisor. Prepare daily on-duty record and hand-over work. 9.Be responsible for inspecting all section’s daily work. Pay attention to the standard operation procedure. 10.When on duty, pay attention to the Hotel major area (such as lobby, staff entrance, bar, first floor of guest elevator.) 11.Assist the Accounting Department in the cash transfer work.12.Ensure that the Security & Fire area is not left unattended at any time whilst on duty. 13.Assist the Security Supervisor in handling the emergency.   14.Know well about fire emergency pre-plan. Make sure own duty and responsibilities when the fire or other accidents occurring. 15.Establish good relationship with departmental staff and hotel staff. 16.Frequently make up a summary to improve the working level. 17.Regularly put forward reasonable suggestion andrequirements through the work. 18.Pay attention to the confidentiality.19.Organize regular departmental training for new . 20.Pay particular attention to courtesy, efficiency, service standard, grooming diplmacy and actual job knowledge of daily on-duty . Record daily staff attendance. 21.Pay attention to develop leadship qualities among subordinators. 22.Carry out “Attendance Procedure” issued by HR strictly.23.Supervise staff of own group to fill in attendance form every day and record strictly. 

薪资: 2千-3千 经验:不限 企业类型:国际高端酒店/5星级
地区:云南-昆明 食宿:提供食宿

1.把食品整齐摆放在货架上和冰箱内。2.保持本部门工作场地干净、整齐 3.协助清洗设备及用具。 4.根据标准的烹饪方法在制作。5.和其它员工保持良好的工作关系。6. 遵守饭店的规章制度。7. 和所有员工保持良好的关系。1.Stock food items neat in shelves and fridges.2.Keep the section that he is assigned to in good working order.3.Assist in cleansing utensils and equipment.4.Work accordingly to standard recipes.5.Keep good rapport with all staff.6.Follow hotel rules and regulations at all times.7.Keep good relationships with all staff at all times.

显示选中职位
  • 热门职位
  • 热门地区