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薪资: 5千-6千 经验:1年以上 企业类型:全服务中档酒店/4星级
地区:北京-昌平区 食宿:提供食宿

女性,形象气质好,一年以上工作经验工作职责:    1、按酒店规定自查仪表仪容,准时上岗;  2、认真阅读交班记录,完成上一班未完成工作;  3、热情接待各方来宾,为客人提供良好的服务;  4、客人到店时,要主动向客人问好;  5、为客人准确快速地办理入住登记手续,合理安排好各种房间;  6、准确掌握房态并及时与客房部核对房态;  7、与各部门密切联系,做好客人资料、信息的沟通;  8、熟练掌握业务知识及操作技能,负责有关住房、房价、饭店服务设施的咨询推销工作;  9、做好各类报表打印及统计工作;  10、能独立安排散客或团队的房间;  11、检查当天团队房号,并与房态核实;  12、灵活处理团队及散客增减房间及房价问题;  13、了解客情,做好突发事件的解决工作;  14、认真完成主管交给的各项工作,出现问题及时向上级汇报;  15、准确无误地为客人提供叫醒服务;  16、当行李员不在岗时办理外借物品手续;  17、当行李员不在岗时为客人办理存、取行李手续。

薪资: 面议 经验:不限 企业类型:国内高端酒店/5星级
地区:河南-郑州 食宿:提供食宿

 岗位职责:1、按照领班安排认真做好桌椅、餐厅卫生,餐厅铺台,准备好各种用品,确保正常营业使用;2、接待顾客应主动、热情、礼貌、耐心、周到,使顾客有宾至如归之感;3、运用礼貌语言,为客人提供优质服务;4、善于向顾客介绍和推销饮品及特色菜点;5、配合领班工作,服从领班或以上领导指挥,团结及善于帮助同事工作;6、积极参加培训,不断提高服务技能。任职资格:1、热爱服务行业,年龄18-30岁,身体健康,女性身高1.58m以上、男性身高1.70m以上;2、沟通能力良好,品行端正,能吃苦耐劳。

薪资: 3千-5千 经验:不限 企业类型:其他
地区:浙江-杭州 食宿:食宿情况

岗位职责:1、负责各大院校资源的维护和拓展; 2、负责各大院校实习就业情况统计; 3、负责记录院校毕业生档案资料,招聘信息登记; 4、负责维护公司院校数据库信息; 5、完成上级交办的其他工作。岗位要求:1、大专以上学历;2、普通话标准,语言表达流畅,声音甜美;3、性格开朗,善于沟通,能吃苦耐劳;4、具备office办公软件使用技能;5、有销售经验或服务经验优先。

薪资: 3万-5万 经验:10年以上 企业类型:国际高端酒店/5星级
地区:云南-昆明 食宿:提供食宿

岗位职责1.在总经理带领下,负责酒店的日常经营管理工作,对各项经营管理指标负责。2.负责协助和计划酒店运作以达到宾客满意度(包括客人,员工,合作方和业主方),提供高质量的服务达到和超过财务目标。3.提出酒店的经营管理思路,协助确定酒店年度经营计划,并指挥落实。4.协助建立健全酒店内部管理系统、运行机制及各项规章制度。5.协调各部门关系。6.研究市场发展趋势,协调制定酒店各服务产品价格体系。7.审定酒店的市场营销方案,不断开拓市场。8.提高酒店的管理水平、服务质量。岗位要求1. 本科及以上学历,旅游、酒店管理专业为佳。2. 从事酒店工作15年以上,具有5年以上酒店市场销售,前厅,餐饮,客房等岗位管理经验,有酒店筹建、开业经验优先。3. 良好的英文沟通能力及办公软件技能。4. 熟悉酒店各营业部门的服务及管理流程,善于成本控制。5. 具有良好的协调沟通、管理和团队建设能力,事业心强。

薪资: 3万-5万 经验:10年以上 企业类型:国际高端酒店/5星级
地区:云南-红河 食宿:提供食宿

Primary Responsibilities主要职责Assists the Hotel General Manager in implementing the brand and hotel strategy, in order to meet targets for quality of service, attitude and profitability for the Rooms and Food & Beverage departments.为使客房和餐饮部门达到服务质量,态度标准和利润目标的要求,协助酒店总经理履行该品牌和酒店战略;Has managerial responsibility for all the positions in his or her remit; ensures the team's talents are developed.在自己管辖的范围内具有使团队成员能够得到发展的能力;Is responsible for providing innovation and renewal in the hotel's service offer, with particular focus on meetings and events.定位于小型会议和大型宴会,能够提出创新意见和更新酒店各项服务;Replaces the Hotel General Manager when absent.当酒店总经理不在情况下,代替他管理酒店;Knowledge and Experience知识和经验 Degree to Masters or equivalent (from university or a specialized sales, hospitality or food & beverage school) or operational experience.硕士毕业或相关学校(大学或销售专业,酒店或餐饮学校)或相关经验 8 to 10 years’ experience in the hospitality, F&B, tourism, working for a large volume business unit.8-10年酒店,餐饮,旅游,旅行社工作经验,具有其他商业单位工作经验 Fluent in English (and national language)英语流利(本国语言) Pre-opening hotel or resort hotel experience a plus.具有筹备酒店或度假酒店工作经验更佳Competencies技能  Team Spirit团队精神Good management skills良好的管理能力Ability to analyze and anticipate分析能力与前瞻性Good listening and communication skills良好的聆听与沟通能力 Sense of initiative and decisive主动性与决断性A thorough and methodical approach系统思考Diplomacy and self-control交际与自控Leadership领导力Ability to work under pressure能在压力下工作Good level of general culture大众文化水平

薪资: 3万-5万 经验:10年以上 企业类型:国际高端酒店/5星级
地区:云南-红河 食宿:提供食宿

一、Key Responsibilities Assist Hotel General Manager provides leadership and operation to ensure the efficient, effective and profitable operation of the Hotel on a long term basis.二、Essential Duties and Responsibilities 1. Assist Hotel General Manager establish hotel's business plan, development planning and management policy;2. Study and grasp the market change and development situation, assist Hotel General Manager make market expansion plans and price system;3. Be responsible for the in charge of S&M department work;4. Enhance hotel safety management;5. To follow up other tasks which assigned by superior;三、Requried Qualifications 1. Required Skills / Certificate 2. Computer Skill: Skillful to operate Office3. English Language Level: Fluent in English spoken and written is preferred 四、Experience 1. Associate degree or above;Graduation from Hotel Management,Business Management related professional;2. Work experience of hotel management for ten years or above in 5 star hotel;3. Hotel management professional knowledge and leadership skills;4. Organizing And Planning Skills,communication skills,Coordination Skill,leadership skills;5. Skilled in the use of office automation equipment and realated management software;6.Excellent written and verbal communication;7. Appreciate Accor culture;8. Good Character and Ethics;9. Strictly obey the relevant laws and regulations, executive internal policy implement;10. Strong sense of principle, professional management ability ,a good team spirit of collaboration,excellent interpersonal skills, honest and reliable, decency;11. Have a strong sense of responsibility and learning ability,a good team spirit of collaboration. 五、Preferred Qualifications 1.Great career opportunity for Executive Assistant Manager,prefer Sales Marketing background .2. Pre-opening hotel or resort hotel experience a plus.  

薪资: 3万-5万 经验:10年以上 企业类型:国际高端酒店/5星级
地区:北京 食宿:提供食宿

JOB SUMMARY:To function as the Production Manager for all culinary goods and products. Ensures that food costs are kept in line and that Business Plan objectives are achieved.  Provide consistent quality of food and service to Internal and External customers, by adhering to and enforcing all New World Hotels Standards of excellence; training and guidance of trainees and attendants.SPECIFIC DUTIES:- Reach established budgets in food costs- Organize all food promotions- Plan, finalize and execute projects for kitchens- Maintain staff turnover at a reasonable level- Staff trainingReport to EAMReport for Chinese Executive Chef and Executive Sous chef

薪资: 3万-5万 经验:10年以上 企业类型:国际高端酒店/5星级
地区:云南-大理 食宿:提供食宿

该职位属于云南悦云酒店管理有限公司职位,工作地点:云南省。1、全面负责旗下酒店的经营管理(目前旗下2家酒店,计划5年内达到10家);2、建立、健全的组织管理系统,使之合理化、精简化、高效化;3、负责实现各酒店的营业收入指标和利润指标;4、负责制定各酒店的经营预算和决算,提出更新改造和投资计划;5、落实酒店年度财务预算,向各酒店下达年度工作指标;6、确定各酒店产品、服务的定位,提高各酒店整体经营价值; 岗位要求1、50岁以内,本科以上学历,形象仪容仪表好,近五年供职单位不要超过3家;2、服务过五星级酒店,至少四星级酒店总经理3-5年工作经验;3、善于管理和经营团队,事业心强;4、有较强的沟通、计划、决策和综合判断能力及良好的营销能力;5、热爱酒店工作,对酒店行业的未来发展有前瞻性判断。

薪资: 4万-5万 经验:10年以上 企业类型:国际高端酒店/5星级
地区:江西-宜春

- 有2年国际酒店总经理相关经验- 丰富的运营管理经验,销售背景优先- 有当地资源和工作经验优先- 较强的团队意识和领导力

薪资: 4万-5万 经验:10年以上 企业类型:国际高端酒店/5星级
地区:江苏-南京

The successful candidate must have:Minimum of 2 years working experience as GMin a 5-star international hotelStrong operations background, sales andmarketing is preferredService-oriented and excellent serviceleadershipFluent in Mandarin and EnglishGood in Leadership, solving problem, andcommunication skillsPre-opening or local working experience isan advantage

薪资: 8万-10万 经验:不限 企业类型:国际高端酒店/5星级
地区:辽宁-沈阳

大专以上文化程度;5年以上酒店销售工作经验。按照公司整体要求,制定和组织实施公司在市场策划、销售管理、客户服务的战略规划。负责项目可行性比选阶段的市场研究、客户分析、市场定位和营销推广方案设计。负责监督和考核公司各项目的营销推广、销售进度、销售回款和客户服务等,支持和保障项目实施。负责组织营销推广、销售执行、客户服务等方面专业人员的培训。

薪资: 4万-6万 经验:10年以上 企业类型:国际高端酒店/5星级
地区:上海 食宿:提供吃

The Commercial Director, O&M EMEA is responsible for developing a commercial strategy covering all segments and channels to maximize total revenue and profit performance as well as market share penetration of the hotel.What will I be doing?The Commercial Director, O&M EMEA is responsible for developing a commercial strategy covering all segments and channels to maximize total revenue and profit performance as well as market share penetration of the hotel in EMEA.This role will drive the planning and execution of the commercial strategy and activity through supporting the Revenue management team, Sales, Catering and Events, Marketing, eCommerce and Public Relations teams, through working effectively with area support teams. F&B commercial activities will be shared responsibilities with the F&B Manager, Director of Operations, GM and the Commercial Director.The Commercial Director is a role model for the commercial community within the owned and managed portfolio in EMEA, and develops teams and individuals in these functions whilst being a Key business partner to the Hotel General Manager. They support hotels in deriving the most value from Hilton Worldwide Sales teams. The Commercial Directors role is key to seize new opportunities through strong customer relations and works as an Ambassador for the company with our Owners and Key Stakeholders. .The role ensures that commercial management strategies are set for all revenue streams and that all systems are used to their full potential to yield the highest possible amount of revenue from all available space, whether in Rooms, Meeting Space, outlets or other revenue departments. Driving overall FMS results gaining an Unfair share through a disciplined execution of commercial activities.A Commercial Director will be lead, coach, develop, recruit and retain future talents. He/she will manage performance, develop and evaluate the commercial team members on the agreed KPI’s, whilst working effectively as part of a 4D structure on property. Specifically, a Commercial Director will perform the following tasks to the highest standards:Directly accountable for driving the Top line Budget and Forecast by implementing a commercial strategy and business plan through to execution using the Hilton Worldwide Commercial Focus process and all available business tools and intelligence available. Deliver as a minimum the budgeted revenues across all revenue streams, To include but not limited; All Rooms, GC&E, F&B, Leisure and Spa with a control on cost of sale, route to market, channel shift and marketing / Ecommerce opportunities.Work with the GM, Finance and Operations Director to ensure profits are maximized in line with TGOP and EBITDA targets set.Ensure Business Review Guidelines (current to + 5 years) all Pricing & Rate Quotation Strategies are in place in order to maximize all pricing components of sales and catering opportunities and achieve positive group market share.Support various On Property, RDOS’s, and Area Marketing teams in coordinating hotel level marketing, sales and public relations activities. Liaise with regional support and brand teams to provide maximum benefit to hotel performance.Support the Cluster Revenue Managers/On Property Revenue Manager and RMCC to establish an optimal mix, review and validate forecasts, develop strategies for different demand periods, and review and approve retail and group pricing strategies.Develop and maintain strong relationships with all stakeholders, owners, hotel teams, HWW matrix support teams to ensure commercial benefits of the hotel.Liaise with VP of Operations, presents commercial strategies to Regional Team and key stakeholders.Consistently conforms to Hilton brand standards and corporate identity and utilizes all communication tools (under the guidance of regional marketing and BPS).Keeps in touch with Market trends and review/amend strategies accordingly in line with the evolving market conditions.Participate in the leadership activity of the Hotel and Region. 

薪资: 3万-5万 经验:3年以上 企业类型:国际高端酒店/5星级
地区:北京 食宿:面议

To build and maintain a strong and efficient team.建立并管理一个高效的厨房团队。To supervise production of all kitchen items Western and Chinese division.监督所有中西厨房的出品。To be creative, can lead the team to create new products regularly.赋予极强的创造力,可以带领团队及时做出新菜品的推广以及更新。To have a complete understanding and to follow up on hotel policies relating to fire, hygiene, health and safety.充分理解并严格遵守酒店的规章制度,例如消防,卫生检疫以及健康安全等。            To monitor the quality and quantity of all food items being served.监督所有供应食品的质量与数量。To monitor correct quality and quantity of all foods received for all outlets.监督各厨房收到的食品的质量与数量。Be involved in menu planning, recommend new dishes and coordinate with all relevant kitchen and restaurant outlets to implement.参与菜单计划,推荐新菜,并联系组织所有相关厨房和餐厅执行新菜的推出。Responsible to keep record of all promotions and activities, write and cost recipes including the photos of dishes.负责做好所有促销和活动的纪录,书写和计算菜谱包括菜肴的照片。Minimum have 3 years working experience in the same position at international luxury hotels.至少拥有3年以上国际奢华酒店同等岗位工作经验。

薪资: 3万-6万 经验:5年以上 企业类型:国际高端酒店/5星级
地区:北京 食宿:面议

Well spoken and written English.流利的英语会话与书写能力。A strong sense of responsibility, dare to take responsibility,has the good team spirit and service consciousness.责任心强,敢于承担责任,具有良好的团队精神以及服务意识。Bachelor degree or above, major in hotel management or related,酒店管理或相关专业本科以上学历。Be familiar with the process of hotel management of each department,International chain hotel food and beverage management experience is preferred.熟悉酒店各部门的管理流程,服务程序和标准,善于客务关系的处理与协调。Strong ability of management and cost control.较强的经营意识和成本控制能力。

薪资: 8万-10万 经验:5年以上 企业类型:国际高端酒店/5星级
地区:广东-东莞 食宿:提供食宿

1,有五星级酒店全面管理的经验。2,有丰富的实战管理经验及项目案例。3,个人敢于接受挑战及接受外派。详细简历及个人相关材料发至:641560255@qq.com注:不符合条件者勿扰

薪资: 3万-5万 经验:不限 企业类型:国际高端酒店/5星级
地区:北京

指导并管理销售部门有关的所有活动,确保遵循所有服务标准负责帮助全体销售员工实现个人目标统管酒店的所有销售和市场营销活动  在开发部门行动规划时提供指导和指引负责对关键细分市场进行客户管理确保达到月度、季度和年度销售目标综合考虑客房数量、平均费率和总收入目标,审核销售合同参与酒店内外的精选销售活动设定各客房的收入和/或入住夜数目标管理所有销售奖励计划确保关键客户、关键潜在客户数据库的完整性,监控销售软件系统的准确性和全面性制定年度预算以待审批,并以对财务负责的态度管理预算平衡运营、管理和员工的需求遵循部门政策和流程遵循所有安全政策上级主管安排的其它任务

薪资: 3万-5万 经验:5年以上 企业类型:国际高端酒店/5星级
地区:北京 食宿:提供吃

ACCOUNTABILITY职责This is the top sales and marketing job in a large, full-service, luxury, resort, or major flagship hotel. Hotelmay have multiple sites and facilities, high-volume catering and/or convention facilities, and a large numberof VIP and special service guests. May manage a large number of professional level and administrativesales, catering, and/or convention employees.此岗位是提供综合服务的大型豪华酒店、度假村或旗舰酒店中市场营销部门的最高职位。并且酒店一般拥有众多场地和设施、餐饮及会议空间和众多VIP贵宾及重要宾客。可能需要管理大量专职和行政销售、餐饮、会务员工及后勤人员。QUALIFICATIONS AND REQUIREMENTS任职要求Bachelor’s degree / higher education qualification / equivalent in marketing or related field, or combination of required working experience to wave education requirement. And four or more years of experience in a hospitality or hotel sales and marketing setting with direct supervisory experience over a sales team. Strong knowledge of local businesses and business trends required. Must speak local language(s). Other languages preferred.市场营销或相关专业学士及以上学历或同等学历,或结合所要求的工作经验适当降低学历要求。4年及以上服务业或酒店业市场营销或相关工作经验,需具备直接管理销售团队经验。需要熟知本地业务及业务趋势。必须掌握本地语言。能同时使用其它语言者优先。.

薪资: 3万-5万 经验:不限 企业类型:国际高端酒店/5星级
地区:海南-三亚

岗位职责1.制定和实施房务部的运行计划、预算计划。 2.优化房务部的管理体系。下达房务部的运行管理目标.3.全面控制部门的管理费用、固定费用和变动费用,节约开支。 4.定时查阅各部门的工作日记和每周总结汇报,督查各部门的工作进度及时发现问题,纠正偏差,作出处理。5.对本部门的安全、消防、卫生工作负责,及时掌握新的规范、条例。因地制宜的实施好各种防范工作。6. 熟悉本部门经营范围内的经营管理和行政管理知识,了解与商业、酒店等经营有关的法律法规知识。岗位要求1.形象气质良好。2.了解熟悉客人的消费心理关注客户需求。3.全面负责房务部的运营、管理及使客房利益最大化。4.具有良好的沟通技巧和对客沟通能力,和超前的创新意识、营销思路和丰富的房务管理经验。

薪资: 4万-5万 经验:5年以上 企业类型:国际高端酒店/5星级
地区:上海 食宿:面议

Summary Wyndham Hotels & Resorts is a hotel industry giant with an unmatched presence of nearly 9,000 hotels and approximately 795,000 rooms in 80 countries across 20 brands. We’re a hospitality powerhouse, with iconic brands united by the richest and simplest rewards program in the business. WHR China, operating 11 brands, which are Wyndham Grand, Wyndham, Wyndham Garden, TRYP by Wyndham, Wingate by Wyndham, Ramada, Ramada Encore, Howard Johnson, Super 8, Days Inn & Microtel by Wyndham. We are expanding rapidly and now have a fantastic opportunity for passionate individuals who would like to join our dynamic organization to help support our China business growth. We are looking for Director, Business Development, Greater China. This role will base at Shanghai and report directly to Vice President, Development & Strategic Alliances, Greater China. The position is responsible for the development of all Wyndham Hotels & Resorts International (‘WHR’) brands in Greater China (excluding Howard Johnson, Super 8, which are our master franchisers).  Working closely with the current Vice President, Development & Strategic Alliances, the role will include all aspects of development with a particular focus on market research and analysis, sourcing and screening potential projects; overseeing the analysis of projects’ potential; structuring business deals; negotiating management and franchise contracts and attaining internal approval. Develop and manage relationships with hotel owners, brokers, REITs, joint venture partners and investment firms; as well as internal colleagues.  Responsibilities ·      Identify, evaluate and generate business growth opportunities including management contracts and franchising opportunities for WHRI in Greater China which conform to agreed strategies and standards·      Establish and maintain a strong network of contacts of potential owners, franchisees, partners and investors·      Collaborate with Legal department, negotiate terms & conditions of agreements with owners.·      Work with WHR team & hotel owner, to ensure the successfully & timely signing and opening of the WHR hotels.·      Identify opportunity to build strategic alliance in Greater China to achieve long-term win-win benefits and innovation.                  Requirements / Qualifications ·         College degree in Business Administration, Real Estate, Finance, Economics or Hospitality required; MBA a plus.·         Demonstrates the highest standards of honesty, integrity and discretion. Highly self-motivated, goal oriented and a results driven person.·         Demonstrates great team spirit qualities while being able to work autonomously.·         Ability to travel extensively·         Minimum of five years of experience with a demonstrated track record of progressive business development, analytical, strategic planning and financial management experience within the hospitality industry.·         Strong decision making and negotiation skills with highly developed analytical and financial skills,·         Expertise in sales, franchising, hotel management contracts, real estate development and / or the hospitality sector are advantageous.·         Exposure to acquisitions, development, real estate and hotel management and franchise agreements. Possess a solid network of contacts within the financial community including REITs, banks, investment firms, hotel consulting firms and design firms.·         Dedicated to quality customer service with superior communication and presentation skills in Mandarin and English.

薪资: 8万-10万 经验:3年以上 企业类型:国际高端酒店/5星级
地区:广东-惠州 食宿:提供食宿

1. 掌握各种煎、炒、煮、炸、焖、扣、煨、炖、焗、煲、汤及发干货等技术。2. 是一个精力充沛,创新思想的人,有丰富和广泛的烹饪艺术、菜单设计和食品促销的经验。3. 能够合理消耗所有产品和配料。4. 能够设计菜谱并按照菜谱操作。5. 在压力下很好地完成工作,保持冷静解决问题。6. 能够在潮湿,热和不时吵闹的环境中工作。

薪资: 5万-8万 经验:10年以上 企业类型:国际高端酒店/5星级
地区:澳门特别行政区-澳门特别行政区 食宿:面议

工作职责:•协助行政总厨带领澳门美高梅中菜厨房团队,并与美狮美高梅中餐行政总厨紧密合作以符合全公司的中菜定位•负责计划和监督整个中菜制作过程,保证食物出质量素及确保餐厅概念按照原本设定•确保所有中菜厨房营运畅顺及控制营运成本•监管食品质量、成本控制和卫生标准•协助研发及设计北方菜式菜单,务求不断改进及提升整体中菜质素•根据员工的表现来进行培训、辅导及指导•品评及监督营运生产的食品工作要求:•具至少15年于中等至大型酒店并负责监管多间中餐厅的工作经验,包括6年高产量经验及5年或以上负责中国北方菜系之行政总厨经验•曾于米其林、黑珍珠或其他业界星级奖项获奖餐厅工作优先•须具备中国北方菜系专业知识及经验,同时拥有其他中国特色菜系知识优先•须具备食品安全证书•能操流利普通话及中等英语再次感谢您对本公司的关注和支持,我们收到简历后会尽快进行筛选,合适者将在两周内安排面试事宜

薪资: 3万-5万 经验:不限 企业类型:国际高端酒店/5星级
地区:广东-广州

加入我们并开始您的职业生涯万豪国际的品牌组合包括 JW 万豪和万豪酒店。万豪酒店是万豪国际集团的旗舰品牌,遍布全球 500 多个地区,正在不断推进待客的艺术,让我们的客人拥有精彩纷呈的旅程。作为万豪酒店的主人,您将通过提供极佳的选择、精致的风格和精心设计的细节,帮助我们遵守这一承诺。凭借您的技能和想象力,我们将一道创新和重塑酒店业的未来。JW 万豪是万豪国际豪华品牌组合的一部分,包括位于世界各地门户城市和特色度假胜地的 80 多间迷人酒店。JW 认为员工时刻应被摆在首位。 因为如果员工高兴,我们的客人就会身心愉悦。问题就这么简单。我们酒店提供与众不同的工作经历。在这里,您将成为社区的一部分并体会到与多元化同事团体之间真正的情谊。JW 创造了培训、发展和认可的机会;最重要的是,创造了员工能在奢华环境中真正追求热情的工作场所。殷勤地招待客人始于我们关怀员工的方式。这就是 JW Treatment™。职位概述发挥酒店运营业务主管的职能。责任范围可包括前厅部、娱乐/健康俱乐部、客房部、餐饮部/厨房和工程/维修部。与直属下属(部门负责人)共同制定和实施部门战略,并确保实施品牌服务战略和品牌举措。该职位确保酒店运营满足品牌标准、目标客户的需求,确保员工满意度,并专注于增加收入和最大限度提升部门的财务绩效,并建立积极的业主关系。开发和实施全酒店战略,提供能满足或超越品牌的目标客户和员工之需求和期望的产品和服务,并实现投资回报。求职者个人资料教育和经验要求• 在经认可的大学取得工商管理、酒店和餐厅管理或相关专业的两年制学位;4 年宾客服务、前台、客房部、销售与营销、管理运营或相关专业领域工作经验。或者• 工商管理、酒店和餐厅管理或相关专业四年制学士学位;2 年宾客服务、前台、客房部、销售与营销、管理运营或相关专业领域工作经验。核心工作活动管理盈利能力• 向品牌的目标客户展示和传达客人满意度的关键驱动因素。• 分析服务问题并确定趋势。• 制定并执行必要的决策,推动酒店实现目标。• 与酒店管理团队合作,制定符合品牌业务战略的运营战略并领导其执行。管理收益目标• 监督酒店运营销售业绩与预算情况。• 审查报告和财务报表,以确定酒店运营绩效与预算情况。• 指导和支持运营团队有效管理入住率、房价、工资和可控开销。• 查看工资进度报告并将预算工资与实际工资进行比较,指导直属下属解决问题领域并让团队对结果负责。领导运营和部门团队• 捍卫品牌的产品和服务交付服务愿景,并确保酒店领导团队协调一致。• 开发系统并让员工了解客人满意度结果。• 就部门目标传达清晰一致的信息,以产生预期的成效。管理宾客体验• 与领导团队一起审查客人的反馈,并确保采取适当的纠正措施。• 回应并处理客人的问题和投诉。• 保持随时候命,并定期与客户接洽,以获得关于产品质量、服务水准和总体满意度的反馈意见。• 在所有客房和餐饮区营造出满足或超越客人期望的氛围。管理和开展人力资源活动• 促进制定克服障碍的创造性解决方案,并确保实施以持续改进客户满意度结果。• 确保员工受到公平、公正的对待。• 确保定期在运营部进行沟通(例如,轮班前汇报、员工会议)。• 培养员工提供卓越服务的承诺,参加日常站会,并在与客人和员工的所有互动中以身作则,表现出所需的服务行为。• 将客人满意度作为员工/经营会议的组成部分,并强调创造创新方法以持续改善成效。• 使用绩效评估流程为直属下属设定目标和期望,并保证员工对成功绩效负责。• 征求员工反馈意见,采用“门户开放”政策,并审查员工满意度结果,以确定和解决员工的问题或疑虑。• 确保酒店政策被公平一致地执行,根据标准和当地运作程序(SOP 和 LSOP)完成惩戒程序和文件,并支持同事评议流程。• 根据标准运作程序,与直属下属进行年度绩效评估。• 支持变革,确保实施品牌和区域业务举措,并在必要时向团队传达后续行动。万豪国际秉承机会均等、一视同仁的招聘原则,致力于建设多样化的员工队伍,营造包罗万象的企业文化。

薪资: 4万-5万 经验:不限 企业类型:国际高端酒店/5星级
地区:海南-三亚 食宿:提供食宿

Functional expertise in Food & Beverage area餐饮领域背景Oversees the overall daily operation of the hotel,Takes part in the strategic planning for the hotel as member of the Executive Committee. Protects and guards corporate standards and hotel image了解和监控酒店日常操作,作为行政委员会成员,参与酒店决策,并确保酒店标准得到良好的贯彻实施,以及维护酒店形象Assists the General Manager in the daily operation of the hotel,provide a professional, advisory and executive support to the General Manager to assist in meeting the strategic goals of the hotel协助总经理操作酒店日常事务,为总经理提供一种专业的、建设性的行政支持,以达到酒店制定的战略目标Ensure operation runs within the planned financial framework确保酒店运作于有前瞻性的财政范围内Set up systems to monitor achievement of department goals and objectives建立制度以监控各部门目标完成的情况Good leadership and communication skills良好的领导才能和沟通技能Minimum 3 years in Director and Executive Committee position至少三年总监级或行政委员会委员的工作经验酒店福利1.员工每年可以为直系亲属申请免费宿舍探亲房福利,最长可达15天;2.工作满一年可申请一次免费住喜来登海景客房一晚(含双早);3.所有岗位均包食宿(宿舍免费WIFI、空调、洗衣机),上下班有免费员工班车接送;4.所有员工均购买五险一金;5.所有员工工作满一年,均可享有5天带薪年假和5天带薪奖励假;

薪资: 2万-5万 经验:8年以上 企业类型:国际高端酒店/5星级
地区:福建-厦门

-  具有营销、市场或相关领域的学士学位。 -Bachelor degree in marketing, marketing or related field.-  8年酒店市场销售相关工作经验或类似管理岗位经验,或与此相当的教育和工作经验结合的背景。-8 years working experience in hotel marketing or similar management position, or combination of education and working experience.

薪资: 3万-5万 经验:5年以上 企业类型:国际高端酒店/5星级
地区:北京

集团介绍:北京兆泰集团股份有限公司创立于1992年,系集房地产开发、物业管理、商贸代理及酒店管理为一体的综合投资企业。总资产已达人民币数十亿元。 办公地点:北京悠唐写字楼A座岗位职责:1.负责兆泰集团高端会所餐饮、会议、红酒雪茄吧等营业场所的运营及管理;2.负责集团贵宾及外部客户的接待工作;3.负责会所团队的管理及外部资源的接洽; 任职要求:1. 三年及以上的同等职位工作经验;2. 具备高端会员制会所的战略规划、运营能力及管理经验;3. 具备内部团队管理及外部资源整合能力;4. 具备较强沟通及协调能力; 薪资待遇:提供有竞争力的薪资福利待遇,推荐及自荐请发送简历至vivian.liu5@ihg.com,或者小窗私聊。

薪资: 3万-5万 经验:8年以上 企业类型:国际高端酒店/5星级
地区:北京

Areas of responsibility include Front Office, SPA/Fitness Center, Housekeeping, Engineering and Security.  Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment.岗位要求1 大学本科以上学历,旅游、酒店管理专业为佳。2 从事涉外五星级酒店工作10 年以上,具有8年以上酒店前厅,客房等岗位管理经验。3 熟悉酒店各营业部门的服务及管理流程,善于成本控制。4 具有良好的协调沟通、管理和团队建设能力,事业心强。5英语流利,可作为工作语言无障碍交流。

薪资: 3万-5万 经验:8年以上 企业类型:国际高端酒店/5星级
地区:福建-厦门 食宿:提供食宿

‍To support the overall strategic management of the hotel by establishing effective working relationships with senior colleagues: in particular, the GM, DBD, FC& HRD.通过和管理层建立良好的工作关系来支持酒店的管理战略,尤其是和总经理,商务发展总监,财务总监和人力资源总监。Fully contribute to the design of the hotel’s business strategy.全力关注酒店的经营战Actively participate in the key management issues in the property (Capital projects, refurbishment, training, customer service).积极参与酒店内的管理核心项目。(固定资产,装修改造,培训和对客服务)Actively support the DBD by ensuring that Front Desk and F&B team members are fully trained and committed to upselling.确保餐饮部,前厅部的员工接受规范的促销培训并致力于更好的推销产品,以此来积极支持商务发展部的工作。Actively support the DBD in the generation of revenue by ensuring the highest possible level of collaboration in Conference & Banqueting organization to maximize yield and profit.确保宴会部门的利润以此来辅助商务发展部最大可能的创收。Conduct routine inspections of all areas of the hotel.对酒店的所有区域例行检查。To achieve the planned operational profit margins in both Food & Beverage and Rooms在餐饮和前厅部完成计划的利润。Ensure that costs are controlled in a detailed and structured manner. Analyze costs on a monthly basis and prepare action plans (Cost per occupied room, food cost; beverage costs; payroll including overtime; other expenses; other outsource labor or services).具有细节的成本控制方法。每月分析成本并制定行动计划(每间占有房的成本,食品成本,酒水成本,工资包含加班,其他花费,小时工和外包服务)。Ensure that all labour costs are flexed according to levels of demand / activity / season and that opportunities for a better balance between quality and cost through clustering or outsourcing or both are explored fully.确保所有的劳动力是根据需求/活动/季节来合理安排的。捕捉集团合作或外包的机会来平衡质量和成本。To jointly develop and maintain the closest possible understanding of revenue (in rate, volume or Banqueting) from the DBD to ensure the greatest level of alignment between revenue and cost.共同开发维护和关注来自商务发展的收入(房价,数量或宴会),以确保收入与成本之间的最高水平。Ensures that purchasing delivers best quality for the most competitive price is purchased.确保所采购的物品物有所值。To manage all the direct reports (e.g. Chef, F & B Outlet Managers, Housekeeper, Front Desk Manager, Banqueting Manager, Chief Engineer) in a professional and motivating fashion.用专业的和激励的方法管理直接管理范围内的团队。(如:厨师,餐厅经理,管家,客户经理,宴会经理,总工程师)Set objectives for each direct report.为直接管理范围内的部门设立目标。Review performance on a regular and consistent basis.定期评估表现。Offer coaching and guidance when appropriate.在必要时提供教导和指导。Recommend relevant salary reviews.推荐相关的工资回顾。Deal effectively with instances of poor performance.合理的处理不良表现。Identify development needs and future career paths.确立发展需求和事业发展路线。Conduct regular Operations meetings including all direct reports.组织定期的营运会议包含直接管理范围内的分部门。

薪资: 3万-5万 经验:不限 企业类型:国际高端酒店/5星级
地区:广东-深圳

You will be responsible for the efficient running of the division in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.JOB SPECIFIC DESCRIPTIONTo position the hotel in the local marketplace through appropriate sales and marketing initiatives and to ensure the hotel product and services align with the positioning and brand promise created through marketing communications.QUALIFICATIONSIdeally with a university degree or diploma in Marketing or Hospitality/Tourism management. Minimum 2 years work experience as Director of Sales&Marketing, or EAM of Sales&Marketing in larger operation. Good problem solving, administrative and interpersonal skills are a must.

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