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列表 明细
薪资: 3千-4千 经验:2年以上 企业类型:国内高端酒店/5星级
地区:四川-成都 食宿:提供食宿

1. 熟知当天订餐情况,注意记录宾客的特别活动,及时向主管汇报。2. 迎接宾客,引导宾客到预订台位或宾客满意的台位。3. 客满时,负责安排好后到的宾客。4. 随时听取宾客的意见,及时向主管反映。5. 注意在接待工作中的各种问题,及时向主管反映和协助处理。6. 掌握和运用礼貌语言,负责接听电话,宾客电话订餐。7. 向客人介绍餐厅各式菜点、各种饮品和特式菜点,吸引宾客来餐厅就餐。

薪资: 5千-6千 经验:1年以上 企业类型:国内高端酒店/5星级
地区:海南-海口 食宿:提供食宿

岗位要求1.有星级,同岗位工作经验1年以上;2.能用流利的英语从事前厅服务形象气质佳,精通电脑操作,3.仪表端庄,热爱酒店工作,钻研业务,反应敏捷,善于交际具有较好的管理和协调能力,能够很好的发挥其管理、领导和监督的作用;4.注重细节,工作有责任心,敢于承担责任,执行力较强;5.有上进心和良好的学习能力和抗压能力。 

薪资: 3千-4千 经验:不限 企业类型:国际高端酒店/5星级
地区:广东-广州 食宿:面议

岗位职责1.确保自己的服饰、发型整洁、淡妆等方面全部符合规定的要求。2.查看交班记录,了解上一班的移交事项,并负责处理。3.熟悉预订资料,了解客情,尤其要记住即将来店的贵宾、常客的姓名,了解酒店的所有活动。4.熟悉酒店有关客房销售的各项政策,向来店宾客推销客房,努力争取最好的经济效益。5.熟练总台各项专业业务和技能,搞好对客服务。6.熟练掌握店内外信息,提供准确的问讯服务。7.负责为下榻酒店的宾客办理入住登记手续。8.负责客房钥匙的管理和发放工作并严格遵守验证制度。9.制作有关报表,为其它部门提供准确的接待信息。岗位要求1.中专以上文化程度,懂得良好英语对话。2.性格开朗、头脑灵活、工作踏实,具有较强的服务意识、推销意识和责任感。3.通晓酒店各项对客政策、设施设备及服务种类以及行政楼层工作程度和规范。4.相貌端正,身体健康。薪酬丰厚,详情面谈。

薪资: 3万-5万 经验:10年以上 企业类型:国际高端酒店/5星级
地区:云南-昆明 食宿:提供食宿

岗位职责1.在总经理带领下,负责酒店的日常经营管理工作,对各项经营管理指标负责。2.负责协助和计划酒店运作以达到宾客满意度(包括客人,员工,合作方和业主方),提供高质量的服务达到和超过财务目标。3.提出酒店的经营管理思路,协助确定酒店年度经营计划,并指挥落实。4.协助建立健全酒店内部管理系统、运行机制及各项规章制度。5.协调各部门关系。6.研究市场发展趋势,协调制定酒店各服务产品价格体系。7.审定酒店的市场营销方案,不断开拓市场。8.提高酒店的管理水平、服务质量。岗位要求1. 本科及以上学历,旅游、酒店管理专业为佳。2. 从事酒店工作15年以上,具有5年以上酒店市场销售,前厅,餐饮,客房等岗位管理经验,有酒店筹建、开业经验优先。3. 良好的英文沟通能力及办公软件技能。4. 熟悉酒店各营业部门的服务及管理流程,善于成本控制。5. 具有良好的协调沟通、管理和团队建设能力,事业心强。

薪资: 3万-5万 经验:5年以上 企业类型:国际高端酒店/5星级
地区:上海-浦东新区 食宿:提供食宿

Job DescriptionYou will be responsible for the efficient running of the division in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Director of Human Resources is responsible to ensure the smooth and efficient running of the Human Resources Division and the implementation of Hyatt’s People Philosophy throughout the hotel.QualificationsIdeally with a university degree or diploma in HRM/HRD or Hospitality/Tourism management. Minimum 2 years work experience as Director of HR, or HR Manager in larger operation. Good problem solving, administrative and interpersonal skills are a must.

薪资: 3万-5万 经验:10年以上 企业类型:国际高端酒店/5星级
地区:北京 食宿:提供吃

Key accountabilities关键岗位职责 • Ensure RGI, RevPAR, rate, occupancy and potential revenue objectives are achieved as per budgeted   确保按预算实现RGI、RevPAR、房价、入住率和潜在收入目标• Lead and direct the PR, communications, branding and digital marketing programs and initiatives of the hotel in accordance with guidance provided by Head Office   根据总部提供的指导,领导和指导酒店的公关、品牌、数字营销计划和举措• Maintain a comprehensive database of key contacts in the China market    维护中国市场重要联系人的全面数据库• Develop, implement and constantly review sales & marketing objectives and strategies to ensure all activities are positively impacting the operation    制定、实施并不断审查销售和营销目标和策略,以确保所有活动对运营产生积极影响• Maintain accurate tracking of sales performance and patterns whilst liaising extensively with the ExCom team    与ExCom团队保持广泛联系的同时,保持对销售业绩和模式的准确跟踪• Establish and implement training programs to improve performance and effectiveness of marketing personnel as guided by head office    在总部的指导下,建立并实施培训计划,以提高营销人员的业绩和效率 General requirements基本要求• Minimum 10 years’ experience in a hotel Sales & Marketing department with 5 years in a similar position as Director of Sales & Marketing in a key gateway China city    至少10年酒店市场销售部门工作经验,并有5年在中国主要门户城市担任市场销售总监及类似职位经验• Strong China sales and marketing experience in a luxury hotel   较强的豪华酒店中国市场销售经验 • Exceptional depth and reach within the China and international luxury markets    在中国和国际奢侈品市场中拥有卓越的深度和影响力• Fluent communication in Mandarin and English    流利的普通话和英语沟通能力• Hold relevant visa / citizenship to work and live in China    持有能够在中国工作和生活的相关签证/公民身份

薪资: 5万-7万 经验:10年以上 企业类型:国际高端酒店/5星级
地区:山西-太原 食宿:提供食宿

Role DescriptionDo you see yourself as General Manager?What’s your passion? Whether you’re into fishing, playing electronic guitar or soccer, at IHG we’re interested in YOU.At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies – people who put our guests at the heart of everything they do. And we’re looking for more people like this to join our friendly and professional team.We've got an exciting opportunity for a General Manager to join our team!You'll direct the overall operation of an assigned hotel to maximize performance, profitability and return on investment. By creating a positive and productive work environment, you'll ensure superior guest service and compliance with quality and operational standards.Role Qualifications and Technical SkillsRequired Skills –• A strong background in operating hotels in a competitive market.• An outstanding leadership style that engages the team.• A strong understanding of the market and ability to maximize profit.• A passion for delivering superior results.• A commitment to transfer knowledge.• Strong Leadership skills in managing a team to drive for results• An ability to manage complex relationshipsQualifications –• Bachelor’s degree in Hotel Administration, Business Administration or equivalentExperience –• 5 to 10 years of general management experience in a high level operations role or some prior general management experience, or an equivalent combination of education and experience.• Type and level of experience required may vary slightly based on size and complexity of operationSo what’s your passion? Please get in touch and tell us how you could bring your individual skills to IHG.

薪资: 4万-8万 经验:10年以上 企业类型:国际高端酒店/5星级
地区:上海 食宿:面议

Position Summary This is a leadership position overseeing the entire commercial organization and its performance for Wyndham Hotels and Resorts for Greater China. The person is responsible for leading the sales team as well as leading the loyalty program team and the revenue management team, and executing all commercial strategy in the region. He / She is responsible for actively participating as a member of the Global Sales & Distribution leadership team and working closely with Sales Operations and Planning and Sales Communications. This role also provides guidance to the sales and marketing teams of Wyndham Hotels & Resorts managed hotels in Greater China, both in pre-opening and operating status, hotel owners/managers and the master licensee teams in China. Responsibilities Overall Focus·         Develop / execute comprehensive commercial strategy and operating plan for Greater China’s global sales team, revenue management team and loyalty program team.·         Develop / maintain strong top-to-top relationships with key customers in each of the sales segments·         Develop / manage processes that maximize franchisee / owner participation and master licensee participation in WHR commercial programs·         Partner effectively with Brand Operations, HIT, Marketing, Master Licensees and Franchisees / Owners·         Highly autonomous in building/managing relationships both internally and externally·         Strategic and tactical decision-making on a daily basis·         Significant budget oversight·         Drive hotel revenues ($100s of millions) Driving Performance·         Works closely with the Operations Team, managed hotel General Managers and hotel Directors of Sales & Marketing to conduct business reviews and develop marketing and sales strategies and tactics which support revenue maximization, enhancement of brands and returns to owners for new and existing hotels.·         Reviews marketing and sales budgets and allocated expenditures to ensure most effective use of funds available to support business objectives.·         Conduct periodical reviews on all managed hotels in Greater China and identify hotels with a shortfall in revenue against budget or a downtrend in business. Work with the hotels on developing strategies and plans addressing the issues and follow through on the execution.·         Oversees the GSO key account strategies, RFPs, pursuit of new business for existing hotels and new openings. Provide constant feedback with marketing intelligence for the sales team to follow up on.·         Supports the Revenue Management team to ensure effective use of revenue management systems in the region to maximize revenue opportunities.·         Participates in the development of the pre-opening sales and revenue planning of new hotels and to ensure that the plans are well executed. Keeps abreast of Sales & Marketing related best practices in the assigned area and take the initiative to share with other DOSMs.·         Ensure synergy in the use of hotel operating systems, technology and sales practices and the sharing of best practices.·         Supports and monitors overall Wyndham Rewards loyalty program marketing, operational and communications strategies for China aligned with overall program goals and positioning to drive membership and engagement.·         Assists the brand marketing team on special projects and new brand initiatives as well as ensuring that the hotels and brands are well represented in collaterals, advertising, promotions and displays. Ensure that all brand standards and values are maintained at all times.·         Provide sales & marketing guidance to pre-opening hotels to facilitate a smooth hotel opening and transition into operations.·         Work closely with Hotel Opening Team and Sales & Marketing functional leads to develop a Sales & Marketing opening critical path, tools and tracking for managed hotels in Greater China to shorten the ramp-up after opening. Team Management & Talent Development·         Lead, develop and train commercial team members to be a high performance / best in class team·         Identify high potential talents for development in the assigned area. Ensure that there are Personal Development Plans for the individuals and the plans are well executed.·         Work closely with commercial functional team leaders and Human Resources in identifying external candidates for the ongoing development of the region. Requirements / Qualifications: ·         Bachelor of Science degree required, masters degree preferred·         20+ years working experience with at least 5+ years sales leadership experience in travel or hospitality industries·         Strong speaking and written communication skills in English and Mandarin Chinese·         Strong leadership skills and team building skills·         Effective negotiating skills·         Strong strategic thinking and strong tactical skills·         Ability to work collaboratively with Operations, Marketing, Master Licensees and Franchisees / Owners·         Strong problem solving / decision making skills·         Experience with multi-brand entity is preferred·         Ability to analyze, interpret and extract trends from data·         Demonstrate an affinity with technology·         International strategic marketing experience·         Work Management-   Establishes goals and objectives and sets performance targets-   Ability to manage multiple tasks-   Deliver presentations with impact-   Partnership driven-   Can meet deadlines-   Thinks globally·         People Management, able to create work environment that:-   Energizes, motivates and supports employees-   Foster a climate of open communication, trust and respect-   Encourages team behavior-   Effectively communicates with all levels-   A strong leader, able to act as a role model·         Other / Attributes-   Creative thinker-   Understands people, people focused-   Strategic and tactical thinker-   Is patient, yet persistent-   Demanding but reasonable-   Culturally aware and sensitive

薪资: 3万-5万 经验:10年以上 企业类型:国际高端酒店/5星级
地区:云南-大理 食宿:提供食宿

该职位属于云南悦云酒店管理有限公司职位,工作地点:云南省。1、全面负责旗下酒店的经营管理(目前旗下2家酒店,计划5年内达到10家);2、建立、健全的组织管理系统,使之合理化、精简化、高效化;3、负责实现各酒店的营业收入指标和利润指标;4、负责制定各酒店的经营预算和决算,提出更新改造和投资计划;5、落实酒店年度财务预算,向各酒店下达年度工作指标;6、确定各酒店产品、服务的定位,提高各酒店整体经营价值; 岗位要求1、50岁以内,本科以上学历,形象仪容仪表好,近五年供职单位不要超过3家;2、服务过五星级酒店,至少四星级酒店总经理3-5年工作经验;3、善于管理和经营团队,事业心强;4、有较强的沟通、计划、决策和综合判断能力及良好的营销能力;5、热爱酒店工作,对酒店行业的未来发展有前瞻性判断。

薪资: 3.5万-4万 经验:5年以上 企业类型:国际高端酒店/5星级
地区:澳门

When you join the Sheraton family, you become a member ofits global community. We’ve been a place to gather and connect since1937.  At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We welcome guests through engagingexperiences and thoughtful service. If you’re a team player who isexcited to deliver a meaningful guest experiences, we encourage youto explore your next career opportunity with Sheraton.Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.Core work activities include:-Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence-Maintains service and sanitation standards in restaurant, bar/lounge and room service areas-Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met-Utilizes interpersonal and excellent communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example-Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations-Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective-Empowers employees to provide excellent customer service-Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement-Ensures employees are treated fairly and equitably. Strives to improve employee retention-Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns-Ensures employees receive on-going training to understand guest expectations-Supervises daily shift operations in absence of Assistant Restaurant Manager-Recognizes good quality products and presentations-Oversees the reporting and financial aspects of the responsible areas including purchasing and payment of invoices-Required to take on additional tasks across Sheraton Grand Macao and The St Regis Hotel banquet and venue related services    Minimum Job requirements:-4-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major-Demonstrated pre-opening experience (Restaurant or Hotel environment)-Prior management experience in running of multiple outlets in a 5 star hotel/ Luxury environment no less than 4 years-Must possess a good knowledge of food and beverages. Basic wine knowledge. Display good judgement, financial acumen, fiscal responsibilities and business sense-Well-spoken in English and Chinese-Computer knowledge (POS, FCS, Opera)-Able to lift 15 lbsMarriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws

薪资: 2万-4万 经验:8年以上 企业类型:国际高端酒店/5星级
地区:海南-儋州 食宿:提供食宿

岗位职责1、负责餐饮部行政管理工作,制定并实施餐饮经营的所有计划。2、负责实现部门的营业收入指标和利润指标。3、与行政总厨一起筹划和设计菜单,开发当地需求的餐饮产品。4、熟悉饭店管理理论、餐饮管理理论、营销学和服务心理学。5、协调与其他部门的工作关系,确保宾客得到满意的餐饮产品和良好的服务。6、制定餐厅推销策略,督促员工做好食品饮料的推销工作,提高餐饮销售收入。7、建全物资管理制度,对餐厅的设备、物资、用具等严格管理。

薪资: 2.5万-4万 经验:5年以上 企业类型:国际高端酒店/5星级
地区:江苏-苏州 食宿:面议

Assist the General Manager in implementing the brand and hotel strategy, in order to meet targets for quality of service, attitude and profitability for the Rooms and Food & Beverage departments. High-level market awareness with entrepreneurial mind.Responsible for the effective operational management of the hotel make sure heads of Department achieve and exceed their revenue and Guest satisfaction targets.Ensures that sub-contractor agreements are aligned with the quality and profitability targets under his/her responsibility.Creates the impetus for working innovatively and on projects across departments.Ensures employees develop their skills to the highest level and provides guidance as they progress through their careers.

薪资: 2万-3.5万 经验:10年以上 企业类型:国际高端酒店/5星级
地区:西藏-拉萨 食宿:提供食宿

- 配合总经理根据市场实际情况和酒店经营状况制定酒店业务规划,指定酒店经营方针;- 监督和控制酒店业务计划和经营方针的实施;- 定期分析酒店经营的财务状况,指定费用预算,控制费用和成本;- 餐饮及万豪背景优先考虑;

薪资: 2.5万-3.5万 经验:5年以上 企业类型:国际高端酒店/5星级
地区:天津 食宿:提供食宿

提供专业、顾问和行政支持服务用以在会议中协助总经理确立战略目标。准备并提交简明、复杂、精确、及时的报表。评估重要的经营决策的影响。与总经理保持沟通关于潜在的机会和威胁, 提前应对酒店的环境变化。实施有效的资产负债表管理并确保完成月度对账。实施有效的现金流动管理并定期的向业主传达重大的现金流量情况。管理、维护和发展酒店的数据处理系统。参与战略商业和运营计划的准备。协助成长中的部门经理,这样他们就可以为预测他们自己部门的经营状况和财务业绩承担更多的责任协助总经理,财务总监负责服从执行相关的合同和法律义务酒店财务政策酒店管理合同所有其他的万豪集团的合作政策管理所有酒店会计的准备和描述。它包含了财务报表,营业预算,现金流转和财务预测现金流转和财务预测。负责任何来自区域的、分区的和合作的部门的财务要求和职责负责任何来自业主的财务要求。在长远的战略和商业计划上给高级管理团队提供帮助。它包含了支持酒店行政委员会及部门经理的财务目标。提供支持和建议给总经理以达到最低限度的目标。针对成本的最少化和收益最大化的战略提供建议。保持适当地及时地告知总经理所有的潜在的软/硬点。将酒店政策和程序的差异汇报给总经理。回顾和监控酒店的内部控制。行为发展和业绩评估,识别关键人员的长远发展和结构化职业道路实施和维护培训系统,以保证员工们有必要的架构和技能去高效地完成工作。在预算内准备工作时间表和年假时间表,业务期望值和适当的产业法律的指南。监督部门内新员工的挑选和任命进行定期员工会议,保持所有员工都被通知到。参与酒店的“值班经理”项目确保在工作场所内符合立法的健康和安全要求。实施质量团队建设的机会。确保所有员工符合仪表和制服标准。遵守所有社团的和酒店的标准和程序。通过实例发扬“服务的力量”信念。积极改善一个关心的客人和员工一视同仁的工作环境。职位描述的目的不是涵盖职位的所有方面,而是突出最重要的责任区域。

薪资: 2万-3.5万 经验:不限 企业类型:国际高端酒店/5星级
地区:广东-珠海 食宿:提供食宿

岗位概述:为酒店开发并执行营销战略,确保达成营收与客房销售目标,调整营销战略,实施具体行动,监控并完成各项目标。岗位职责:1、在预算内达成营收目标和员工销售目标,使利润率最大化。2、拟定并执行销售计划,推动客房入住率明显上升,提高平均房价,提升业务量,增加餐饮和宴会销 售。3、审核每月报表和销售预测报告,分析当前和潜在营销趋势,协调各种活动增加营收与市场份额,并监督 进展,确保业绩达到或优于既定营收计划。4、审核每月报表和销售预测报告,分析当前和潜在营销趋势,协调各种活动增加营收与市场份额,并监督 进展,确保业绩达到或优于既定营收计划。5、主管日常销售活动事务,计划并分配工作,为每个员工设定工作绩效目标。为员工提供教导、辅导并 给予定期反馈,协助解决各种员工矛盾,提高员工绩效,并对员工优异的工作表现予以认可6、对酒店营销部门员工进行教育、培训和激励,促使酒店营收目标得以达成。确保员工获得完成工作职 责所需的信息、市场数据以及各种工具与设备。7、同关键客户和外部相关人员(如:宾客、航空公司、批发商、旅行社、广告商、本地社区团体)建立联 系并保持联络,借此增加团体及会议业务量,包括客房销售、餐饮销售和宴会服务等。8、按排酒店会议及业务团队活动,同其它酒店级部门协调,共同完成销售部门同潜在客户达成的协议中 所规定的各项服务。9、同有关部门交流所有相关信息,包括即将抵达的贵宾、大型团体或其他重要宾客的要求和特殊需求。10、主管各种营销活动,增销各种酒店服务、产品及设施。任职要求:1. 形象端正2. 学历:市场营销或相关专业本科以上学历3. 语言:良好的中英文书面及口语表达和沟通能力4. 经验:有5年以上酒店工作经验,有IHG工作经验,皇冠品牌经验优先8. 其他要求:态度好,有责任心,电脑办公软件操作熟练作为回报,我们将为您提供:*  完整的配套培训体系以及个人发展规划;*  月休8天和带薪年假;*  员工餐厅免费用餐(早、午、晚三餐);*  免费宿舍住宿,提供免费床上用品及网络宽带;*  丰富多彩的员工活动;*  享受遍布全球的集团员工优惠价格政策。请符合条件者携带一寸彩照及有效身份证、毕业证和相关证件于周一至周五上午9:00-5:00到珠海粤财大厦七楼人力资源部面试。

薪资: 2万-3万 经验:8年以上 企业类型:国际高端酒店/5星级
地区:河南-开封 食宿:提供食宿

两年以上国际品牌酒店财务总监工作经历

薪资: 2万-3万 经验:3年以上 企业类型:国际高端酒店/5星级
地区:四川-成都 食宿:提供食宿

岗位职责1、负责餐饮部行政管理工作,制定并实施餐饮经营的所有计划。2、负责实现部门的营业收入指标和利润指标。3、与行政总厨一起筹划和设计菜单,开发当地需求的餐饮产品。4、熟悉饭店管理理论、餐饮管理理论、营销学和服务心理学。5、协调与其他部门的工作关系,确保宾客得到满意的餐饮产品和良好的服务。6、制定餐厅推销策略,督促员工做好食品饮料的推销工作,提高餐饮销售收入。7、建全物资管理制度,对餐厅的设备、物资、用具等严格管理。岗位要求1、本科以上文化程度;两年以上同岗位工作经验。2、精通本部门的业务知识,熟练掌握中餐、西餐、宴会的技能及管理技巧。3、熟悉食品原材料采购、储藏和厨房生产、餐厅服务全过程,善于安排各个环节的工作,能保证餐饮管理的协调发展。4、具有食品原材料加工、餐饮成本核算方面的知识。掌握各种产品配方、各种食品原材料出料率标准,控制产品质量和成本消耗。5、具有社会活动能力、组织领导工作能力和实际工作能力;善于调动餐饮 部各级管理人员的积极性。

薪资: 2万-3万 经验:5年以上 企业类型:国际高端酒店/5星级
地区:广东-深圳 食宿:面议

岗位职责:人力资源部顺利有效运作,全面负责酒店的人力资源功能;建立及保持良好的员工关系和士气,以提高员工服务标准达到集团客人满意目标及完成酒店的商业战略计划。创造良好的企业文化,达到集团宗旨要求。岗位要求:1.英文书写及口语流利。2.良好口头及书面沟通技巧。3.与本地劳动局及政府机关保持良好关系。4.熟悉国家及本地法律。5.熟悉掌握工资、聘用及福利管理技巧。6.具有领导,指导和发展员工的能力。7.具有培训、激励、评估、指导员工及经理的能力,以达到预订目标。8.具有以身作则的能力。9.与所有员工保持良好关系,在任何时候保守员工及客人的机密10.具有建立完成及监督酒店及员工目标,战略计划及政策的能力。11.良好组织及展示技巧。

薪资: 2万-3万 经验:3年以上 企业类型:国际高端酒店/5星级
地区:广东-广州 食宿:提供食宿

Duties and Responsibilities 工作职责FINANCIAL RETURNS: 财务回报 ·     Participate in the preparation of the annual departmental operating budget and financial plans. Monitor budget and control expenses with a focus on food, beverage, and labour costs.参与准备部门年度预算与财务计划。监控预算并控制费用,重点监督食品、酒水与人力成本。·     In partnership with other department heads, identify additional sales opportunities to enhance revenue. Drive promotions that deliver great dining experiences for our guests.与其他部门领导合作,发掘提高营收的各种销售机会。推出各种能为宾客带来杰出就餐体验的促销活动。·     Ensure all credit and financial transactions are handled in a secure manner.确保安全处理信贷与财务交易。  PEOPLE: 员工团队  ·      Direct day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance.处理员工日常事务,计划并分配工作,为每个员工设定工作和发展目标。为员工提供教导、辅导并给予定期反馈,协助解决各种员工矛盾,提高员工绩效。·     Educate and train all team members in compliance with governmental regulations. Ensure staff is properly trained in quality and service standards and has the tools and equipment to carry out job duties.按照政府法规教育和培训所有团队员工。确保员工获得质量与服务标准方面的恰当培训,并为员工配备完成全部工作所需的工具与设备。·     Promote teamwork and quality service through daily communication and coordination with other departments.通过与其它部门进行日常沟通和协作促进团队合作、提高服务质量。·      Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with company rules and policies.根据公司规定和政策,对员工工资、工作规程或其它人力资源相关事务提出建议或初拟方案。 GUEST EXPERIENCE: 宾客体验     ·     Ensure that all food and beverage facilities and equipment are cleaned, vacuumed, and properly stocked according to anticipated business volume. Notify engineering immediately of any maintenance and repair needs.确保所有餐饮场所及设施设备的整洁、除尘到位并根据预期业务量储备适量库存。若有任何维修需求,应立即通知工程部。·     Establish and achieve quality and guest satisfaction goals. Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure a high level of guest satisfaction.制定并达成质量目标与宾客满意度目标。礼貌、迅速高效地对所有宾客提出的问题、投诉或要求予以响应,确保宾客感到非常满意。·     Analyse guest insights to identify and meet customer expectations and build on guest loyalty.站在宾客的角度分析他们的需求,识别并满足宾客的期望,树立宾客忠诚度·     Interact with guests to ensure expectations are being met与宾客联络互动,确保达成宾客的期望。RESPONSIBLE BUSINESS: 企业责任 ·     Manage local food and beverage marketing programmes for the hotel; participate in and maintain system-wide food and beverage marketing programmes and promotions. Monitor local competitors and industry trends.为酒店管理本地餐饮市场营销计划;参加和维护整个系统的餐饮市场营销计划和促销活动。·     Ensure the security and proper storage of food and beverage products, inventory and equipment, and replenish supplies in a timely and efficient manner while minimising waste.决定所有食品、酒水、物资和设备的最大及最小库存量   ·     Perform other duties as assigned. May also serve as manager on duty.完成其它分配的任务,可能需要担 任值班经理。

薪资: 2万-3万 经验:5年以上 企业类型:国际高端酒店/5星级
地区:福建-福州 食宿:提供食宿

1.编制年度营销计划和手册,并设立政策,程序和目标。2.通过配合酒店的年度预算来决定市场销售的策略。3.在满足酒店的需要与符合市场的趋势的情况下设定定期的价格策略报告。4.跟踪所有部门的报告,包括客户的产量,增销收入,促销宣传等,以确保完成必要的改进措施。5.与收益经理和预订部经理紧密合作,最大限度地利用与团队和散客业务相关的所有自动化销售和预订系统。6.监督所有生意线索都有效的跟进,以实现生意的确定并维护长期的客户关系。7.确保所有公司客、团队和旅游贸易商的长期更新文件得到维护,这些客户具有很强的客房消费潜力。8.保持预定中心,RSO和GSO的信息,促销与价格同步更新,实现商业目标和效率的提高。9.通过各种工具(例如媒体、社交活动、集会与竞赛等),探索经济数据、某些公司结构的新发展、新任务、工业综合体、新商业中心、新项目,所有这些都可能对酒店感兴趣和有益,并将这些信息分发给相关员工。10.确保系统随时更新,必要时提供新的想法,确保有足够的库存随时可用于销售和促销活动。11.保持对团队产量及活动的密切关注和跟进,确保最小的生意损失和提高生意线索转化率。12.与销售总监与销售经理设定每年当地或者国际公司,旅游贸易商,商务客户的价格,制定明确的谈判策略。13.与餐饮部门和相关部门合作为酒店的客房和宴会的推广做计划,确保信息及时、详细地分发给所有相关人员。

薪资: 2.5万-3万 经验:5年以上 企业类型:国际高端酒店/5星级
地区:广东-深圳 食宿:提供食宿

岗位职责:1. To ensure that each food and beverage outlet and Conference and Banqueting event is managed in line with key service standards and specified profit margins as an independent profit center.     在符合服务标准、利润率和独立的利润部门的前提下,确保所有   小部门,会议及宴会的正常运营。2. To ensure that each outlet is managed by a Management Team (Restaurant Manager) who are totally accountable for the profitability and service standards achieved.     确保所有的小部分具有完善的管理团队(餐厅经理)对收入利润和服务标准承担责任。3. To co-ordinate the formulation of the Annual Operating Budget in determining outlet projected revenues and expenses, manning, operating equipment and FF&E requirements in line with the Annual Business Plan. This should also be supported by key marketing plans as well as revenue driven initiatives.      在符合年度商务计划规则的前提下,明确的核算运营预算并决定部门应达到的收入、花费、人力、营运设备及固定资产。市场策划的关键和推动收入的举措将对核算运营预算起到辅助作用。4. To provide accurate and realistic forecasts and updates on anticipated changes in the business whenever appropriate.     在适当的时候提供准确的和切合实际的预测及更新的预期变化。5. To ensure that supplier liaison together with the Purchasing officer ensures maximum support with regards to sponsorship, marketing and pricing initiatives.      确保供应商与采购部门联络并得到最大程度赞助,市场开发以及市场定价。6. To monitor all costs and recommend measures to control them.      监督成本并提出可衡量的控制成本的建议。7. To ensure that the Department Operational Budget is strictly adhered to.      确保严格遵守部门的营运预算范围。8. To ensure that all the outlets and banquets are managed efficiently according to the established concept statements.      根据已建立的概念陈诉,有效的管理各个部分和宴会部门。9. To closely monitor productivity levels, through productivity schedules, in each outlet and to take immediate corrective action if necessary.密切留意员工的能力,如果有必要作出及时的调整。10. To monitor and control vacation planning for the department.监督部门休假计划。11. To monitor, control and minimize overtime for the department.监督并确保最少数量的加班。12. To ensure that the minimum operating standards are adhered to in order to achieve the level of service established in the Departmental Operations Manual.确保坚持运营标准以达到营运指南设立的水准。13. To maintain and amended where appropriate all SOP’s in line with company Brand Standards and outlet requirements.  在符合品牌标准和部门需求的前提下,维持服务手册内容并作适当的修改。14. To handle all guest complaints, requests and enquiry’s on food, beverage and service. Established procedures and protocol need to be clearly defined and adhered to in this area.处理客人投诉和关于各种在食品,饮料及服务方面的需求。已确定的程序和草案需要详细的解释说明并一贯的执行。15. Take personal responsibility for maintaining and revising the Policies and Procedures manual associated with the department and inter dependent departments to ensure no ambiguity.  负责维护和修订部门及相关部门的各项政策和程序,以避免含糊不清。To establish a rapport with guests maintaining good customer relationship.和客人建立良好的客户关系。16. To co-ordinate the formulation of the Annual Marketing Plan to establish a list of marketing activities in line with the Annual Business Plan. This should be supported by appropriate Advertising and Promotion budgets from suppliers在符合年度商务发展计划的前提下建立市场活动计划。此目标的实现需要通过适当的广告宣传和推广活动的预算范围来完成。17. To ensure that all Food and Beverage forms and reports are completed and forwarded to the relevant office in a professional and timely manner.确保完成所有关于餐饮的专业报表并及时转交给相关的部门。18. To conduct monthly departmental meetings and daily operations briefing with outlet managers.例行月度部门经理交流会和例会。19. To maintain good working relationships with colleagues and all other Departments.合同事及其他部门保持良好的同事关系。20. To have a complete understanding of the Team Member Handbook and ensure that team members adhere to the regulations contained within.充分的理解员工手册内容并确保员工执行各项条款。21. To train and develop Outlet Managers so that they are able to operate independently within their own profit centers.培训并发展餐厅经理,使他们能够独立运营自己的部门。22. To ensure that each Outlet Managers plans and implements建立并实施部门经理的发展计划。23. Effective training programs for their team member with the Training Manager and Departmental Trainers.和培训部经理及部门培训主管共同完成员工培训计划。24. To develop F&B marketing activities and promotions in close cooperation with outlet managers, executive chef and Marketing Communications Manager.通过与餐厅经理,行政厨师长和公关部经理的密切合作来发展餐饮部的各种推广活动。25. To conduct annual PDR for direct reports and ensure process is followed through by all outlet Managers.为餐厅经理做年度评估,并确保餐厅经理使用同样的方法给员工做评估。26. To have a complete understanding of and adhere to the hotel’s policy relating to Fire, Hygiene, Health and Safety.充分理解并坚持执行酒店关于防火,卫生和安全方面的方针。27. To be a key person in the driving of the Hotels Food Safety Management System (FSMS)是食品安全系统的主要负责人。28. To ensure that one of the key responsibilities of all direct reports is the focus on the 9 High Risks policies as well as that, Health and Safety compliance is given top priority.确保关注9项高风险方针,健康和安全是最重要的。29. To ensure that full compliance is maintained in all aspects of Health and Safety within the hotel and where any identified shortfalls are addressed with due priority.确保健康安全系统很好的维持,并指出不足之处加以完善。   30. To assist in the building of an efficient team of team members by taking an active interest in their welfare, safety and development.辅助组建一个团队负责员工福利,安全和发展的工作。31. To ensure that all team members provide a courteous and professional service at all times.确保员工每时每刻位客人提供礼貌的专业的服务。32. To assist in the training of team members ensuring that they have the necessary skills to perform their duties with the maximum efficiency.为员工提供培训,确保他们有足够的技能来很好地完成工作。33. To ensure that all team members have a complete understanding of and adhere to the hotel’s policy relating to Fire, Hygiene, Health and Safety.确保员工充分理解并遵守酒店关于卫生,健康和安全方面的规定。34. Carries out any other reasonable duties and responsibilities as assigned.完成任何其他合理的职责和被指派的职责。

薪资: 2万-3万 经验:3年以上 企业类型:国际高端酒店/5星级
地区:江西-宜春 食宿:提供吃

岗位职责1、负责规划公司的市场发展策略,把握公司在行业中的发展方向,完成公司在行业中的市场定位,及时提供市场反馈并对公司的市场操作计划不断优化与完善;2、通过各种市场推广手段完成既定的品牌营销目标,对营销预期目标及实际效果负责;3、负责大客户开发、渠道拓展、商务洽谈、开发和协调各类媒体资源,建立有效的媒介传播手段等;4、负责团队的建设与管理,全面安排、管理市场部的年度市场策略和市场计划;岗位要求1、学历要求:市场营销或相关专业学历,广告、市场营销、新闻、大众传播等相关专业优先2、工作经验及年限:五年以上酒店市场管理工作经验,3、专业技能:对市场营销工作有深刻认知,有较强的市场感知能力、敏锐地把握市场动态、市场方向的能力、密切的媒体合作关系4、通用技能(计算机/语言等)熟练使用办公软件。普通话、粤语标准流利5、职业素养及胜任能力要求:高度的工作热情,良好的团队合作精神,有较强的观察力和应变能力、出色的人际沟通能力、团队建设能力、组织开拓能力

薪资: 2万-3万 经验:5年以上 企业类型:国际高端酒店/5星级
地区:江苏-苏州 食宿:提供食宿

岗位职责1.负责执行并实现市场计划中设定的目标。负责跟进现有的客户和潜在的重要客户,人才的工作效率, 资源管理,和酒店外形的管理,以取得收入的最大化。2.亲自处理酒店每个主要细分市场的大客户。与主要团体及政府机构建立经常性联系。3.积极通过销售活动为酒店带来重要客户。4.完成M. I.S.报告、大客户产量报表、市场占有率分析报表及收入来源报表。5.每年与酒店总经理一起制定年度营销方案。6.通过参与大客户的销售活动,了解当前市场的需要,竞争对手的行动以及酒店计划的效力。7.通过配合酒店的年度预算来决定市场销售的策略8.在满足酒店的需要与符合市场的趋势的情况下,制定价格策略,并定期进行评估。岗位要求1.5至10年工作经验及优秀销售专业知识2.必须具备团队管理经验3.良好的收益管理知识4.熟悉电脑操作,能够操作专业软件

薪资: 3万-3.5万 经验:5年以上 企业类型:国际高端酒店/5星级
地区:陕西-西安 食宿:提供食宿

餐饮总监负责整个餐饮部正常/有效的日常运作。确保对客服务及食物出品符合酒店的标准并力争满足及超越客人期望。树立部门奋斗目标,包括客人满意率,财务报告,员工培训及鼓舞员工工作士气等。精湛的英语口语及书写能力精通计算机程序,熟知软件及电子表格系统

薪资: 2万-3万 经验:5年以上 企业类型:国际高端酒店/5星级
地区:北京-朝阳区

岗位职责1、深入了解业务,对平台酒店大数据进行分析,寻找潜在的收益机会,并实现新增收益。2、负责监测、分析、挖掘平台经营和销售业务数据,并定期形成分析报告,帮助决策层及时准确了解经营状况3、对数据进行监控、分析,建立日常监控和预警机制,提供决策支持。4、负责外部信息采集,熟悉各项目上下游产业,就行业发展趋势、竞争对手进行分析研究,为公司经营决策提供参考5、基于对用户数据的分析及用户行为的深入理解,结合业务,建立数据挖掘、最优化线上的价格和促销以及相关收益产品。6、负责平台酒店各项目产品的收益风险管理,保证收益最大化岗位要求1、5年以上数据分析/收益管理工作经验,OTA 行业及高星酒店项目经验优先;2、英语口语及书面表达能力优秀,英语可作为工作语言;3、具备较强的经营分析能力,熟练掌握数据挖掘与经营分析的相关知识,精通多种数据分析工具;4、具备较强的统计分析能力、沟通能力、分析与解决问题的能力。

薪资: 2万-3万 经验:5年以上 企业类型:国际高端酒店/5星级
地区:广东-广州 食宿:提供食宿

岗位职责1.制定酒店公关及媒体宣传计划2.代表酒店参加所有官方活动。接待酒店所有的重要人物及宣传。岗位要求1.本科以上文化程度;3年以上同岗位工作经验。2.优秀的语言表达能力及感染能力3.较强的观察和应变能力,优秀的人际交往和协调能力,较强的社会活动能力。4.了解电子商务,大众传播,平面创意和具有创新性的写作与编辑能力。5.个性积极主动,工作认真负责。【只接受内部调动】

薪资: 2万-3万 经验:3年以上 企业类型:国际高端酒店/5星级
地区:广东-广州

岗位职责1. 制定和实施公司的公关活动及媒体宣传计划;2. 协调公司各部门资源,树立和提升公司行业知名度;3. 积极参加行业活动,了解与掌握市场信息;4. 及时了解与媒体/合作方合作中遇到的各种问题并妥善解决;岗位要求1.本科以上文化程度,3年以上同岗位工作经验;2.优秀的语言表达能力及感染能力;3.较强的观察和应变能力,较强的人际交往和协调能力;4.了解电子商务,大众传播,平面创意和具有创新性的写作与编辑能力。5.个性积极主动,工作认真负责。

薪资: 3万-3万 经验:10年以上 企业类型:国际高端酒店/5星级
地区:北京 食宿:提供吃

Good working attitude;积极端正的工作态度;Good manner & professional service knowledge;具备专业的服务理论知识和素养;At least 10 year working experience in international luxury hotel before;至少三年以上国际奢华酒店工作经验;Good English ability;良好的英文;Good organization & Communication abilities.良好的组织沟通能力。The salary package is negotiable.薪资待遇面议。

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