• 销售经理 Sales Manager

• 成都新希望高新皇冠假日酒店
• 2019-12-12 10:09:11

Job DescriptionMonitors competitors activities and assists in marketing intelligence Sell all facets of the hotelDevelop and maintain a regular pattern of sales calls, meeting with principals of target market Provides direction on, and conducts market research and analysisBuilds profile within local market place through attendance at various events and local market placeConduct client interviewsEntertain clientsPlan and conduct familiarization tours and site inspectionsGrows existing business and establishes and pursues leads which will develop businessInterfaces with operations on a timely basisAssesses sales and marketing dataAssists with the preparation of new products and servicesAssists in the evaluation of sales and marketing activities工作职责监督竞争对手的活动并协助监察市场动态。通过客户管理，向现有的客户提供服务。销售酒店的所有设施。设立和保持定期的销售拜访模式，与目标市场的主要人物会面。指导和进行市场调研和分析。通过参与当地市场的各种活动在当地市场上树立良好形象。对客户进行拜访。招待客户。策划并实施使客人熟悉环境的现场考察活动。发展现有业务，并建立和寻找发展业务的机会。及时与运营部门进行沟通。评估市场销售数据。协助新产品和服务的准备工作。协助评估市场销售活动。 Qualification Bachelor’s degree or Diploma in Sales & Marketing, Hotel Management, Business Administration, or related field preferred.  3 years related experience or an equivalent combination of education and experience任职资格最好具有市场营销，酒店管理，商业管理或相关领域的学士学位或大专学历。3年相关工作经验，或与此相当的教育与工作经验结合的背景。

• 婚宴销售经理 Crowne Meeting Manager

• 成都新希望高新皇冠假日酒店
• 2019-12-12 10:09:06

Job DescriptionMonitors competitors activities and assists in marketing intelligence Sell all facets of the hotelDevelops and maintains contact with business generators, meeting and convention planners, visitors/convention bureau, travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to Hotel businessConduct client interviewsPlan and conduct familiarization tours and site inspectionsGrows existing business and establishes and pursues leads which will develop businessInterfaces with operations on a timely basisAssists in the evaluation of sales and marketing activities工作职责监督竞争对手的活动并协助监察市场动态。销售酒店的所有设施。根据酒店的营业需要，与业务联系人、会务策划者、游客和会展局、旅行社、旅游运营商、航空公司、公司客户、政府部门和其它客人发展并保持联系。对客户进行拜访。策划并实施使客人熟悉环境的现场考察活动。发展现有业务，并建立和寻找发展业务的机会。及时与运营部门进行沟通。协助评估市场销售活动。 Qualification Bachelor’s degree or Diploma in Sales & Marketing, Hotel Management, Business Administration, or related field preferred.  3 years related experience or an equivalent combination of education and experience任职资格最好具有市场营销，酒店管理，商业管理或相关领域的学士学位或大专学历。3年相关工作经验，或与此相当的教育与工作经验结合的背景。 

• F&B Manager(Guilin)餐饮部经理(桂林)

• Wyndham Hotels & Resorts 温德姆酒店集团
• 2019-12-12 11:27:22

POSITION SUMMARY: Manage the food and beverage operations of the hotel to ensure the achievement of established food and beverage quality and guest service quality standards and departmental revenue and profit goals. Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.   RESPONSIBILITIES:-        Supervise the functioning of all Food and Beverage employees, facilities, sales and costs, to ensure maximum departmental profit is achieved.-        Control and analyze, on an on-going basis, in order to optimize the Quality levels of product and service, Guest satisfaction, Merchandising and marketing, Operating costs and Sanitation and cleanliness (hygiene).-        Coordinate and supervise the preparation, presentation and service of food products to ensure the highest quality at all times.-        Establish and maintain effective employee relations.-        Supervise and coordinate pricing and preparation of menus, beverage and wine lists by taking into consideration such factors as: Local requirements, Market needs & Merchandising and promotions, Competition & Trends, Potential costs and Availability of Food and Beverage products & Recipes.-        Coordinate with the Finance Manager to determine the minimum and maximum Food and Beverage par stocks. Approve all wine purchases and other Food and Beverage items in accordance with Wyndham Hotel Group quality and quantity standards.-        Conduct weekly Food and Beverage meetings relating to, but not limited to Overall Food and Beverage financial results and profitability, Projected business & Operations results and problems, New management policies & Changes in procedures, Quality improvement and Productivity & Sales improvement.-        Attend all other meetings as required by the administrative calendar.-        Keep and up-to-date standard recipe file for all Food and Beverage items to include Sales history & mix, Actual & Potential costs, Par stock and Production time.-        Implement a daily, weekly and monthly checklist for all Food and Beverage departments. Ensure proper follow-up to attain maximum quality and efficiency.-        Keep aware of trends, systems, practices and equipment in Food and Beverage preparation and service in the hotel and restaurant field through trade literature and actual visits.-        Interact with individuals outside the hotel including, but not limited to, clients, suppliers, government officials, competitors and other members of the local community.-        Work with Human Resources on manpower planning and management needs.-        Work with Director of Finance in the preparation and management of the Department’s budget.-        Complete the other tasks and jobs which assigned by the leader.ABILITIES / KEY COMPETENCIES / SKILLS:-        Good communication and writing skills.-        Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.-        Problem solving, reasoning, motivating, organizational and training abilities.-        Leadership Skills.EDUCATION / CERTIFICATES / EXPERIENCE:-        Bachelor’s Degree or Diploma in Hotel Management, Food & Beverage, or related field.-        4 years related experience, including supervisory experience, or an equivalent combination of education and experience.

• Guest Service Manager(Guilin)宾客服务经理(桂林)

• Wyndham Hotels & Resorts 温德姆酒店集团
• 2019-12-12 11:27:22

POSITION SUMMARY: Direct all aspects of the front desk function to achieve the highest possible guest satisfaction to hotel guests.  RESPONSIBILITIES:-          Ensure both Hotel Guest & Residence guests are being treated in an efficient and courteous manner and that all Wyndham standards are being applied.-          Responsible for the hiring, training, and direction of new department employees.-          Ensure efficient guest registration, check out and telephone service.  Observe guest service agents and ensure that established procedures are completed in accordance with policy and procedure, i.e., proper public relations techniques are utilized, guests are handled both courteously and professionally, proper identification and credit are established and all posting, cash transactions, account settlements and deposits are handled correctly. -          Observe front desk and room controller ensure that their duties are completed in accordance with established policy and procedure, i.e., proper public relations techniques are utilized, calls are handled both courteously and professionally, call are answered on a timely basis and the proper greetings are used, messages and faxes are handled correctly and efficiently, guest complaints and problems are handled in a courteous and professional manner, and ensure follow through.-          Arrive at workplace on time in full uniform prepared with tools and all equipment needed for service.   Review current day’s expected arrivals and check all VIP and special request reservations to ensure that they are pre-registered, blocked properly and other departments are notified of room assignment.  Review the daily room availability and inform staff.  Check status of departures on a daily basis.  Relay all pertinent information to front desk agents, telecommunications, the following shift supervisor, and the Front Office Manager. -          Ensure all Front Office quality standards are complied with and that policies and procedures are consistently applied.-          Work in conjunction with accounting to maintain and minimize levels of account receivables.-          Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction.-          Assist in the daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest expectations.-          Supervise the activities and the service levels of the concierge, telecommunications, and front desk divisions.-          Ensure the timely completion of performance appraisals.-          Responsible for the Wyndham Rewards membership program and ensure that all guests who are members are appropriately recognized, meeting all Wyndham standards.Ensure all necessary reports and forms are completed daily.

• 西厨冷房日系副厨师长

• 上海佘山茂御臻品之选酒店（原佘山艾美酒店）
• 2019-12-12 09:48:42

 职责义务：1.提供高标准的服务并提出建议。保证高效率且有利润的厨房运作。2.负责监督所有厨房食品质量的准备、要不断的检查食品的味道、温度外观。3.确保所有的食品没有腐烂、变质时刻注意在提供食品时避免员工使用过期及肮脏食品。4.控制厨师要按照配料卡标准及程序准备食品。5.参与 制定和发展标准和程序。6.同管事部协调员按照卫生标准共同管理好厨房、库房、冰箱的卫生。7.监督所有员工的个人卫生和仪表仪容达到标准。8.协助成本制定菜单价钱，其他食品及服务也要考虑到酒店预算的盈利差。9.坚持酒店安全制度,紧急情况处理规定和程序。专业及技能 :1.必须具备良好的西餐烹饪知识和基础的亚洲烹饪知识。2.必须具备非常好的传授厨房专业技能的能力。3.必须具有发展新菜和为产品制定高效率、高标准的能力4.有日系工作经验者优先

• 筹备酒店-餐饮部经理

• 西安新兴温德姆酒店
• 2019-12-12 10:30:04

岗位职责/职位描述岗位职责1.负责餐饮部员工的岗位业务培训，督促各岗位抓好培训工作、提高全员业务素质。2.检查各类用具的破损丢失情况，将各项易耗品费用降到最低点。3.督促厨师长做好食品卫生成本核算、食品价格等工作，定期研究新菜加以推广、提高食品的出成率及边脚料的利用率， 最大限度盈得利润。4.发展良好的宾客关系，满足宾客特殊需求，处理各类宾客投诉。5.制定、推行和监督本部门的各项管理制度。岗位要求1.大专以上学历或同等文化程度。2.有5年以上的酒店管理经验，掌握餐饮各部门的岗位职责和工作程序。3.具有强烈的事业心和责任感及高尚的职业道德。4.身体健康，仪表端庄大方，气质高雅。5.能够根据市场变化和客人的需求，及时调整餐饮经营策略，善于组织和开展各种食品展销活动。6.具有酒店预算管理知识，能编制餐饮预算。

• 销售经理 Sales Manager

• 厦门威斯汀酒店
• 2019-12-12 09:38:37

1、有婚宴销售的相关经验2、具有良好的沟通技巧及亲和力3、掌握市场趋势，完成销售指标

• 总会计师

• 哈尔滨松北融创皇冠假日酒店
• 2019-12-12 10:11:28

岗位职责：1.每天审查并更正收入帐目；2.通过编制月度对帐单并进行相应的帐目调整，控制资产负债表的所有科目；3.酒店住宿预付款项的控制工作；4. 监控酒店的现金及投资；5.分析研究出纳的帐目出入；6.审查月度存货应付帐款对账单；7.审查不同来源的帐目，然后准备将其录入总帐；8.整理准备月末结帐的各类会计凭证岗位要求：1.酒店相关工作岗位经验；2.形象良好，沟通能力强。

• 前厅副经理/值班经理 Assistant Front Office Manager/Duty Manager

• 惠州温德姆至尊豪廷度假酒店
• 2019-12-12 09:02:02

前厅副经理岗位职责1.监管和协调所有前厅下属员工，确保每日运营事务及时的处理并且达到客人期望。2.协调客房部以确保所有客人的房间要求得到满足，进店房在进店前是干净的。3.在维持高标准服務水平前提下尽量提高客房出租率、客房收益、平均房价。4.确保前厅部员工高效、快速、礼貌地处理客人登记。5.进行整个酒店的安全和日常的设备检查工作。6.控制保存和更新客施资料和相关的支出以确保客人需求和喜好在任何时候都可以得到满足。值班经理岗位职责1.协助酒店高级管理层负责及整个饭店的运作收集对客服务过程中所产生的问题信息。2.在前厅部经理的直接领导下，在当班期间负责整个酒店的正常运作。3.要负责处理宾客的问题和投诉。4.要负责重要宾客的迎领工作。5.进行整个酒店的安全和日常的设备检查工作。6.解决当班期间发生的安全问题。7.向其它班次协调交班记录上需要沟通的事项。岗位要求1.大专以上学历，有同岗位工作经验1年以上。2.能用流利的英语从事前厅服务形象气质佳 ，精通电脑操作，具备较强的英文听说读写能力。3.仪表端庄，热爱酒店工作，钻研业务，反应敏捷，善于交际具有较好的管理和协调能力，领导和监督的作用。4.注重细节，工作有责任心，敢于承担责任，执行力较强。5.有上进心和良好的学习能力和抗压能力。

• Duty Engineer 值班工程师

• 福州融侨水乡皇冠假日酒店
• 2019-12-12 09:11:02

Financial Returns: 财务回报：·       Participates in the preparation of the annual POMEC Budget.·       参与制定年度POMEC预算·       Reviews proposed capital expenditure authorization requests forms pertaining to POMEC, and makes appropriate recommendations.·       审核与POMEC相关的资本支出授权申请表提议，并提供适当的推荐。·       In case of pre-opening hotels assist Director of Engineer for all the engineering related jobs as describe in pre-opening engineering check list, but not limited to.·       如果是筹开酒店，协助工程总监履行筹开工程清单中列出的所有工程相关职责，但不仅限于这份清单。  ·       Reports daily by log book to the Director of Engineer of all irregularities during his shift and steps taken to rectify the problems highlighted.·       通过日志薄向工程总监每日汇报当班期间所有非常规事件以及纠正问题所采取的行动。·       Determines optimal operating efficiencies and take necessary corrective measures when variance from standards are excessive through logs and utility data      ·       决定最优的操作效率，并在日志和公共设施数据显示与标准差异过大时采取必要的改善措施·       Attends to all types of repair and maintenance work in the Hotel premises including any new additions / extensions to the Hotel or any other properties maintained by the Hotel.·       参加酒店范围内的各类维修和保养工作，包括酒店的新增和延伸设施或由酒店提供维修保养的任何其他物业。·       Advises improvements to the present system in order to optimize the operating efficiency and economy of the said system.·       对现有的系统提出改进建议，从而优化该系统的运作效率和经济节约。·       Coordinates and attends/distributes all work orders directly to his staff for action on a daily basis, giving priority to guest complaints.·       每天协调并参加/向员工直接分配实施所有的工作定单，优先处理客人投诉。·       Prepare engineering department required spare parts list.·       准备工程部必要零部件清单。·       Prepares PM annual plan and a monthly Maintenance Status Report.·       准备项目管理年度计划和每月的维修情况报告。·       Ensures that the water treatment and water treatment testing is being carried on·       确保实施水处理和水处理检测·       Ensures implementation of IHG policies and procedures for:·       确保在以下方面实施IHG政策和程序：1.       Maintenance schedules.   维修计划表2.       Energy conservation and control   能源节约与控制3.       Water and sewage quality control   水与污水的质量控制4.       Fire prevention and other life safety programs.   火灾预防和其他生命安全计划5.       Effective plant preventive and routine maintenance.   机房有效的预防性和常规保养6.       Operation and control of Plant and equipment.   机房及设备的运作和控制7.       Energy management systems and procedures.   能源管理系统和程序8.       POMEC logs and utility consumption.   POMEC日志和公共设施消耗9.       Inspection and staff supervision.   视察和员工管理 ·       Supports and initiate programs for the improvement procedures and the reduction of energy and utility costs.   ·       支持和发起降低能源及公共设施成本和流程改进的计划·       Analyses and monitors energy costs and expenditures for the department.              ·       分析和监督本部门的能源成本和支出·       Recommends to the Director of Engineer, new policies and procedures for a more economical operation and maintenance program.                 ·       向工程总监推荐新的政策和程序，制定更经济的运作和维修保养计划  ·       Prepares PM work orders and follows up work orders on a daily basis. Advisees the Director of Engineer on any problems or delays.·       每天准备项目管理工作定单并跟进工作定单。将任何问题或延迟告知工程总监。·       Follow up on work request and PM backlogs twice a week and is responsible for completion and correct closing of all work requests. At the end of the week he presents a status report.                   ·       每周两次跟进工作请求和项目管理待办事务，负责所有工作请求的完成和正确结束。在每周结束时提交工作进度报告。·       Provides a weekly report of any plant or equipment witch is Out Of Order and the action taken.·       提供发生故障的机房或设备的周报告以及采取的行动。·       Supervises outside contractor when working on plants or equipment in order to ensure high standards of workmanship.·       监督外部承包商对机房或设备的相关工作，以确保高标准的工艺水平。 People:员工团队：·       Overall supervision of all shift personnel during his/her shift.·       当班期间对所有当班员工的监督和管理。·       Works with Superior and Human Resource department to ensure the departmental performance of staff is productive. Duties include:·       与上级和人力资源部一起，确保部门员工的工作绩效和生产力。职责包括：o    Conduct on the job training in accordance with the departmental standards and procedures and maintains a record of progress for each staff membero    根据部门标准和程序实施工作培训，并记录每个员工的进展情况o    Trains and develops the assigned Employees in order to improve their skills and quality of work.o    培训和发展指定的员工，以提高他们的工作技能和质量。o    Provide input for probation and formal performance appraisal discussions in line with company guidelineso    根据公司的指导准则，为试用期和正式工作表现评估的讨论提供意见o    Ensure new staff attend Corporate Orientation within first month of hireo    确保新员工在聘用后第一个月内参加公司的入职培训o    Coach, counsel and discipline staff in breach of hotel policies and departmental procedures, providing constructive feedback to enhance performanceo    对员工进行辅导、咨询和违法酒店政策和部门程序时的纪律处分，提供有建设性的反馈意见，以改善工作绩效·       Ensures that house rules are followed and obeyed.·       确保遵守和奉行内部的规定。·       Ensures punctual attendance and adherence to duty schedules by all subordinate staff.·       确保所有下属员工准时参加和遵守工作日程表。·       Ensures that personal grooming and hygiene standards are being observed. Does spot checks in the morning.·       确保遵守个人仪容和卫生标准。在早晨进行抽查。·       Ensures all subordinate personnel follow the Engineering Standards and Procedures as issued from time to time.·       确保所有下属员工遵守不定时发布的工程标准和程序。·       Is responsible to issues warnings to his subordinates for infringements of Hotel Rules and Regulations, examples are, but not limited to:

• 点心厨师长 Dim Sum Che

• 温州君廷大酒店管理有限公司
• 2019-12-12 09:36:25

JOB SCOPE: 工作范围                    · Assist in the management of Emerald Sea Kitchen Operations including menu planning and costing, organizing special events, developing new dishes, maintaining food quality standards and comprehensive product knowledge.  Promotes the desired work culture around the five core values of Trust, Integrity, Respect, One Team and Service of the Hotels Group and the brand ethos.主要职责是协助中餐厨房正常运作其包括编制菜单、成本控制、特殊事件操作、不断推出新式菜肴、根据出品标准保证食品质量及全面了解我们的产品知识。围绕五大核心价值信任、正直、尊重、一个团队及服务与品牌精神推广我们的产业文化。 Ÿ ESSENTIAL DUTIES AND RESPONSIBILITIES – (Key Activities of the role)本职工作(职务的主要工作)Ÿ Participate in the planning and costing of menus参与菜单的计划编制及成本计算Ÿ Develop and write standard recipes积极发展于手写菜单配方的标准Ÿ Develop new dishes and products积极的创新菜肴及产品Ÿ Ensure that outstanding culinary technical skills are maintained确保突出的厨房烹饪专业技能Ÿ Assist with organizing special events and special food promotions协助组织一些特殊事件及食品推广Ÿ Maintain comprehensive product knowledge including ingredients, equipment, suppliers, markets, and current trends and make recommendations for appropriate adjustments to kitchen operations accordingly确保全面了解的产品知识不仅包括食品成分、设备、供应商、市场、当前动向提出一些适当的建议并对厨房的运作作出相应的调整Ÿ Maintain a hygienic kitchen --- HACCP维护厨房的卫生标准 --- HACCPŸ Clean the kitchen and equipment清洁厨房及设备Ÿ Maintain personal hygiene保证个人卫生 Ÿ KEY COMPETENCIES主要能力 DRIVE FOR RESULTS 追求结果· Set high performance standards and pursue agreed goals (with your Manager)设定更高标准的工作任务并坚持所定目标。与经理一起· Strive for constant improvements and takes responsibility for achieving business results and persevere despite obstacles为能获得持续的提高、完成商业成效和扫除障碍而努力。· Report problems to Management with suggestions for resolution向管理层汇报问题并提出建议和相关决定。 UNDERSTANDING THE BUSINESS 业务知识· Demonstrate an interest in and an understanding of issues relevant to your department and hotel and keep your knowledge up to date, including legislative information  了解、熟悉并对本部门和酒店的相关问题有兴趣掌握最新的知识包括一些法律知识。· Understands the hotel’s business priorities, products and services and has a good grasp how the department is run了解酒店的商业权限、产品和服务并掌握部门的运作模式。· Brings best practice to the attention of department, shares new ideas that have been read about or discovered展示他们最佳操作方式给部门与其分享已获的新的理念。· Clearly understands how their own role and the role of others impact employee satisfaction, guests and department performance清楚地了解他们怎样接受任务以及他人的工作任务对员工满意度、客人及部门业绩的影响 PROBLEM SOLVING AND DECISION MAKING 决策能力· Diagnose problems and thoroughly analyze information to guide decision making找出问题并全面分析相关信息以便做出正确的决策。· Evaluate and assimilate critical information when reaching conclusions and make logical, competent decisions在做出结论和可行的决策时应评估、吸收客观的相关信息。 CUSTOMER FOCUS 关注顾客· Build and maintain positive relationships with all internal customers and guests in order to exceed their needs与内部员工和客人建立和维持积极的关系以便能有效满足他们的合理需求。· Take action to address these needs in order to exceed their expectations  通过行动满足需求甚至超出他们的期望值。· Create a positive hotel image in every interaction with internal and external customers通过与顾客和内部员工的交谈为酒店树立良好的形象。· Adhere to hotel brand standards  坚持酒店的品牌标准。· Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests保持产品和服务知识的高水准以便更好向顾客解说、出售酒店的服务及设施。· Assist guests and escort them to locations within the hotel at their request根据客人的需要帮助和引导他们到酒店的各种场所。· Maintain knowledge of special programs and events in the hotel in order to recognize and respond to guests needs了解关于酒店特别的节目及事情以便知晓他们的需要并做出回复。· Maintain current Hotel information to be able to provide information to guests了解酒店最新的信息以便为客人提供信息服务。· Implements procedures which enhance the guest experience执行程序以便提升客人的感受经历。 TEAMWORK 团队精神· Demonstrate co-operation and trust with colleagues, supervisors, teams and across departments信任同事、主管、团队并互相交流积极的成果。· Communicate well to ensure effective shift hand-over通过良好的交流确保交班工作的顺利进行。· Actively participate in wider hotel meetings参与更多的酒店会议。· Interact with department and hotel staff in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two way communication专门与部门和酒店员工进行更为礼貌地接触使其更具亲和力增进团队精神并保持有效的交流方式。 ADAPTABILITY适应能力· Be comfortable and effective in an environment of ambiguity or change在变化的环境中保持冷静和活力。· Work in line with business requirements in a flexible and optimistic manner以积极、灵活的方式工作以符合经营的相关要求。· Complete tasks as directed by Management通过良好的管理手段来计划地完成任务。· Deputize in the absence of your Manager在经理不在时作为经理的授权代表。 PLAN & ORGANIZING 计划与组织· Establish action plans and schedules for meeting departmental priorities确定工作计划和进度以保证工作优先完成。· Assign responsibilities, allocate resources and co-ordinate the activities of yourself and others to meet objectives effectively and efficiently指派工作职责分配工作任务并调整自己的工作以便有效而有力地完成工作目标。 IMPACT & INFLUENCE 作用与影响· Promote your ideas persuasively, and shape the opinion of subordinates and overcome resistance提高口才能力并塑造、引导下属的观点并战胜阻力。· Build consensus for action and negotiate mutually beneficial solutions to problems做一项活动时多收集意见并互相商讨问题的解决方案 IMPLEMENTATION执行· Work with your Manager to ensure you have a clear view of what is required to achieve results, and take action and responsibility to deliver it.  Ensure your team meet deadlines and quality standards and tasks and projects are completed as required与经理一起工作确保自己对完成任务所需的要求有清楚的认识。· Adheres to and enforces Hotel Policy and Departmental Procedures执行并强调酒店政策及部门程序 LEADING & DEVELOPING PEOPLE 领导和发展员工· Inspire others to excel by clearly communicating business values and direction, recognizing good performance and providing managerial support通过向员工传达商业价值和趋势来鼓励他们要超越他人良好的业绩可得到管理层的认可和支持。。· Develop potential of others through coaching and development opportunities to build organization capability for the future通过训练和和培养有潜力的员工以便为将来储备人才组建组织机构。 CULTURE AWARENESS 文化意识· Work effectively with customers and colleagues from different viewpoints, cultures and countries与来自不同国家具有不同文化、观念的顾客和同事友好相处。· Work to understand and consider the global nature of the business理解和重视全球的商业信息 o-line- 8h-N ` tly;" >在变化的环境中保持冷静和活力。· Work in line with business requirements in a flexible and optimistic manner以积极、灵活的方式工作以符合经营的相关要求。· Complete tasks as directed by Management通过良好的管理手段来计划地完成任务。· Deputize in the absence of your Manager在经理不在时作为经理的授权代表。 PLAN & ORGANIZING 计划与组织· Establish action plans and schedules for meeting departmental priorities确定工作计划和进度以保证工作优先完成。· Assign responsibilities, allocate resources and co-ordinate the activities of yourself and others to meet objectives effectively and efficiently指派工作职责分配工作任务并调整自己的工作以便有效而有力地完成工作目标。 IMPACT & INFLUENCE 作用与影响· Promote your ideas persuasively, and shape the opinion of subordinates and overcome resistance提高口才能力并塑造、引导下属的观点并战胜阻力。· Build consensus for action and negotiate mutually beneficial solutions to problems做一项活动时多收集意见并互相商讨问题的解决方案 IMPLEMENTATION执行· Work with your Manager to ensure you have a clear view of what is required to achieve results, and take action and responsibility to deliver it.  Ensure your team meet deadlines and quality standards and tasks and projects are completed as required与经理一起工作确保自己对完成任务所需的要求有清楚的认识。· Adheres to and enforces Hotel Policy and Departmental Procedures执行并强调酒店政策及部门程序 LEADING & DEVELOPING PEOPLE 领导和发展员工· Inspire others to excel by clearly communicating business values and direction, recognizing good performance and providing managerial support通过向员工传达商业价值和趋势来鼓励他们要超越他人良好的业绩可得到管理层的认可和支持。。· Develop potential of others through coaching and development opportunities to build organization capability for the future通过训练和和培养有潜力的员工以便为将来储备人才组建组织机构。 CULTURE AWARENESS 文化意识· Work effectively with customers and colleagues from different viewpoints, cultures and countries与来自不同国家具有不同文化、观念的顾客和同事友好相处。· Work to understand and consider the global nature of the business理解和重视全球的商业信息

• 市场传讯经理/副经理

• 惠州金海湾喜来登度假酒店
• 2019-12-12 11:03:53

岗位职责1.确定品牌的推广策略。2.酒店广告，广告文案与软件的撰写与发布、媒体行业公关。3.酒店的整体形象构思、设计。4.制作海报、宣传册、样本等系例酒店宣传材料。5.负责酒店网站维护与更新。岗位要求1.大专以上文化程度；1年以上同岗位工作经验。2.具有成功的市场策划案例或品牌传播案例。3.负责酒店品牌传播,营销,策划,市场分析,调研工作。4.负责酒店品派推广,策划,完成各项节日营销方案。5.负责部门日常品牌业务工作。

• All Day Dinning Manager(Guilin)西餐厅经理(桂林)

• Wyndham Hotels & Resorts 温德姆酒店集团
• 2019-12-12 11:27:22

POSITION SUMMARY: Manage all aspects of one or more full-service food and beverage outlet(s) on a daily basis and coordinate special events.  Ensure compliance with standards of service and operating procedures. Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.RESPONSIBILITIES:-        Effectively manage the restaurant by ensuring the following:-        Oversee the Implementation of standards as detailed in the departmental standards and procedures manual.-        Adhere to opening and closing procedures.-        Adhere to bill paying procedures.-        Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on upselling certain products; etc.-        Personally meet and farewell a minimum of 80% of your customers.-        Encourage and motivate staff to provide optimum service during all shifts.-        Share recommendations and guest comments to Chef and Food and Beverage Manager to reflect current customer profile.-        Develop and implement Promotions Calendar for F&B products in restaurant.-        Manage special event concepts.-        Anticipate market changes and review operations when necessary.-        Conduct competitor analysis.-        Create positive publicity opportunities.-        Manage customer database and utilize effectively.-        Up-sell property facilities.-        Actively pursue cost saving measures.-        Recycle wherever possible.-        Liaise with Sales Manager during tender process to obtain new accounts; Food and Beverage specific.-        Manage wage and beverage cost.-        Forecasting.-        Stock control.-        Analyze food and beverage statistics through point of sale system.-        Work with Superior on manpower planning and management needs.-        Work with Superior in the preparation and management of the Department’s budget.Complete the other tasks and jobs which assigned by the leader.ABILITIES / KEY COMPETENCIES / SKILLS:-        Good communication and writing skills-        Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.-        Problem solving, reasoning, motivating, organizational and training abilities.-        Leadership Skills.EDUCATION / CERTIFICATES / EXPERIENCE:-        Diploma in Hotel Management, Food & Beverage, or related field.-        4 years related experience, including supervisory experience, or an equivalent combination of education and experience.

• 销售经理 Sales Manager

• 黄山悦榕庄
• 2019-12-12 11:46:36

您如果拥有大专以上学历，或与此相当的教育和相关工作经验结合的背景。拥有与他人交往的沟通技能；愿意代表酒店，品牌和公司的利益；乐于成为彰显古徽州的形象代表；十分乐意把个人技能和您的热情融入到工作中。我们期待您的加入，开启职业新境界！ 我们将为您提供学习新技能和拓展职业生涯的际遇；提供富有市场竞争力的薪酬；您选择的不仅仅是一个注重卓越品质的服务团队；同时拥有顶级度假酒店的品牌；而且需要富有热情的你，引领客人探索黄山胜景，与客人共享古徽州文化，为客人营造难忘体验。最重要的是，我们会为您提供一个“身随简单，顺其自然”的发展空间。

• OTA高级销售经理

  (急)
• 常州华美达国际大酒店
• 2019-12-10 08:49:50

岗位职责1.根据本组市场开发计划，制定个人销售活动计划。2.通过开发新客户，稳定老客户，以力争达到所确定的销售收入目标。3.向销售部经理汇报市场信息，包括本市场状况、竞争对手情况、客户反馈意见等。4.以外出销售、电话联络和信函等方式与所辖区客户保持高度联系。5.处理客户的来电、来函。6.协调安排自己所辖客户在酒店的大型活动及VIP的接待工作。7.熟悉自己客户分类情况及各客户的需求特点和主要的竞争对手。岗位要求1.大专以上学历。有从事酒店前台、销售、公关等部门的工作经历。2.具备酒店销售学、酒店管理学、旅游经济学、旅游心理学、公共关系学等知识的储备。3.了解合同法、企业法、旅游法以及有关涉外法规。4.具有市场调查和预测能力，能及是掌握市场动态，并能综合分析，及时地提出相应的措施和合理的建议。5.有较强的语言表达能力，能撰写市场调研报告，具有起草工作计划、总结及业务汇报的能力。

• 销售经理 Sales Manager

• 常州马哥孛罗酒店
• 2019-12-11 14:14:16

岗位职责1.拟定酒店促销活动，完成团队和散客销售目标。2.监督销售量、调整销售活动，完成计划目岗位要求1.大专以上文化程度；5年以上同岗位工作经验。2.有强烈的事业心，责任感和勇于开拓的精神，拥有良好的沟通协调能力，良好英语能力。3.精通市场开发，公共关系，经营策划，贵宾接待及形象推广等。4.有独立组织项目营销工作能力，兼备项目策划和市场分析能力。

• Cost Controller 成本控制经理

• 安徽宿州希尔顿逸林酒店
• 2019-12-11 14:04:08

岗位职责1.负责酒店食品、饮品成本报告，控制食品、饮品营业成本控制。2.检查食品原材料采购供货渠道、收货程序以及原材料质量，掌握市场上原材料价格信息。3.督促编制配餐卡，为制定销售价格提供依据。编制餐饮销售分析旬报，调整餐饮价，及时提供信息。4.与各厨房餐厅酒吧沟通，提供成本信息，降低成本。5.定期与采购部、餐饮部共同对市场价格进行调查、分析，更有效地控制进价。6.负责编制每月饮食成本报告。7.严格各种物品、食品、饮品的购入、验收、入库出库等有关手续和标准。岗位要求1.具有本岗X年以上工作经验，在成本核算岗位工作3年以上。 2.具有较强的管理、沟通、协调能力和团队协作意识。3.人品正直诚实，具备良好的职业道德和素质，责任心强。4.能对成本核算指标进行针对分析并合理提供合理的建议。5.通晓财务核算流程，能熟练运用财务软件及办公软件。6.根据酒店经营需要，有效进行科学的成本测算。7.对财务各项指标具有一定的敏感力。

• Secretary To GM

• 林芝工布庄园希尔顿酒店
• 2019-12-11 12:19:30

1. Printing and sending of various manuscripts and receiving of documents and materials.2. Handle the receiving and dispatching, registration, signing, clearing, sorting, filing and confidentiality of all kinds of documents.3. Daily management of the office, receiving complaints and visits, receiving and sending faxes, attendance registration, answering phone calls, etc.4. Prepare for the department meeting, write and distribute the meeting notice, and be responsible for the arrangement of meeting minutes and written materials.5. Collect relevant information and provide information reference to leaders.

• Personal Assistant to GM 总经理私人助理

• 上海颖奕皇冠假日酒店
• 2019-12-11 12:09:59

岗位职责：• Day-to-day secretarial work to include typing, filing, faxes and telephone etc.日常文秘工作包括打字，整理文件，传真和接听电话等。• Arranging internal / external appointments.安排内外会见。• Taking minutes of Department Heads /Ex.Com meeting as requested.需要时为部门领导会议和行政委员会会议作会议记录。• Reports directly to and communicates with the General Manager on all administrative matters.直接向总经理汇报和交流所有行政工作方面的事宜。• Cooperates, coordinates and communicates with Department Heads and other inter-departmental secretaries as appropriate.必要时配合，协调各部门领导和其它部门的秘书的工作并与他们进行沟通。• Understand the responsibilities of other units and departments and co-operate with them.了解其它部门的职责并与其密切合作。• Assess priorities of work and assist in organizing General Manager’s priorities.确定工作的重要性从而协助总经理安排工作的先后次序。• Supervises the work of the Executive Office staff.监督行政办公室员工的工作。• Access and use work processing computer packages and keep up to date with enhancements to latest upgrades.熟练运用办公自动化软件并掌握最新版本应用。• Distribution of memos, letters and other information etc.分发备忘录，信件和其它信息等。• Demonstrate essential overall knowledge of the organization.掌握本组织结构的基本知识。• Understand the responsibilities of other sections and departments and co-operate with them.理解其他部门的工作职责并能与之协调。• Communicate in both verbal and written with the owning company.与业主公司保持口头和书面的沟通。• Other tasks assigned by General Manager.完成总经理交代的其他事项。 任职要求：• Proficient in the use of Microsoft Office.精通微软办公软件。• Quick response to GM’s instruction.对总经理的指示能迅速反应。• Able to work under pressure and flexible.能够适应高强度工作和灵活多变的工作内容。• Good communications internally and externally.良好的内外沟通技能。• Tasks and Project Management.具有工作和项目的管理能力。• Necessary knowledge of hotel management and hotel operation, be familiar with hotel industry.了解必要的酒店管理和酒店营运知识，并熟悉酒店行业。 

• 销售经理/高级销售经理Sales Manager/Senior Sales Manager

• 西双版纳云投喜来登酒店
• 2019-12-11 12:00:59

岗位职责1.全面负责宴会和会议，展示会等的推销、预订工作；2.制定宴会销售的市场推销计划、简历并完善宴会销售部工作程序和标准，制定宴会销售部规章制度并指挥实施；3.参加酒店管理人员会议、完成上传下达工作；4.安排布置并督导下属人员的正常工作；5.建立改善宴会日记、客户合同存档、宴会订单和预报单的存档记录，使之成为有效的工作程序和管理手段；6.与餐饮部总监和行政总厨沟通协调，共同议定宴会菜单及价格；7.与其他部门沟通、协调、密切配合；8.定期对下属进行绩效评估，按奖惩制度实施奖惩，并加强对员工的培训工作、提高员工素质。岗位要求1.具有酒店宴会销售岗位工作经验，特别是包厢宴会的销售，能结合行业特点开展整体市场营销工作，有一定的客户积累，团队合作精神；2.对高档宴会的组织及执行有丰富的经验；3.具有较强的管理能力、判断和决策能力、人际沟通协调能力、计划与执行能力；4.工作细致、严谨，并具有战略前瞻性思维。

• J&K Restaurant Manager 日韩餐厅经理

• 郴州温德姆至尊豪廷大酒店
• 2019-12-11 11:28:55

岗位职责1.全面管理日韩餐厅的工作；2.做好销售，宾客投诉、解决办法及相关员工、设备的记录。 3.给领导提出建议，提高工作效率，促进销售，并达到增源节支的目的。 4.保证提供优质的用餐服务质量。 5.参与菜单、酒水单的制定及定价。 6.制定部门培训课件、组织员工培训。7.负责部门团队的组建、培养。 岗位要求1.大专及以上学历；至少熟练掌握一门外语。 2.5年以上星级酒店同等工作经验；精通日/韩餐的业务知识，熟练掌握餐饮管理与服务的专业知识和技能。 3.具有较强的社会活动能力、组织领导工作能力和实际工作能力。 4.具有食品原材料加工及成本核算方面的知识，督导各种餐饮服务规范、菜肴质量标准的执行。5.具有食品原料学、烹调学、食品营养卫生和餐饮管理等方面的专业知识。6.具有较强的口头表达、撰写业务报告的能力；7.有较强的事业心和责任感，工作认真踏实，为人处事公正严肃。 

• Cost Controller 成本控制经理

• 郴州温德姆至尊豪廷大酒店
• 2019-12-11 11:28:52

岗位职责1.负责酒店食品、饮品成本报告，控制食品、饮品营业成本控制。2.检查食品原材料采购供货渠道、收货程序以及原材料质量，掌握市场上原材料价格信息。3.督促编制配餐卡，为制定销售价格提供依据。编制餐饮销售分析旬报，调整餐饮价，及时提供信息。4.与各厨房餐厅酒吧沟通，提供成本信息，降低成本。5.定期与采购部、餐饮部共同对市场价格进行调查、分析，更有效地控制进价。6.负责编制每月饮食成本报表 岗位要求1.具有大专以上财务专业学历，在成本核算岗位工作5年以上。 2.具有较强的管理、沟通、协调能力和团队协作意识。 3.人品正直诚实，具备良好的职业道德和素质，责任心强。 4.能对成本核算指标进行针对分析并合理提供合理的建议。 5.通晓财务核算流程，能熟练运用财务软件及办公软件。 6.根据酒店经营需要，有效进行科学的成本测算。 7.对财务各项指标具有一定的敏感力。

• ID18737 Sales Manager 销售经理

• 阳澄湖费尔蒙酒店
• 2019-12-11 08:56:20

Identifies prospective customers and maintains existing customer relations to exceed personal and team room night and revenue goals.

• 销售经理

• 青岛金沙滩希尔顿酒店
• 2019-12-12 09:18:09

岗位职责1.根据本组市场开发计划，制定个人销售活动计划。2.通过开发新客户，稳定老客户，以力争达到所确定的销售收入目标。3.向销售部经理汇报市场信息，包括本市场状况、竞争对手情况、客户反馈意见等。4.以外出销售、电话联络和信函等方式与所辖区客户保持高度联系。5.处理客户的来电、来函。6.协调安排自己所辖客户在酒店的大型活动及VIP的接待工作。7.熟悉自己客户分类情况及各客户的需求特点和主要的竞争对手。岗位要求1.大专以上学历。有从事酒店前台、销售、公关等部门的工作经历。2.具备酒店销售学、酒店管理学、旅游经济学、旅游心理学、公共关系学等知识的储备。3.了解合同法、企业法、旅游法以及有关涉外法规。4.具有市场调查和预测能力，能及是掌握市场动态，并能综合分析，及时地提出相应的措施和合理的建议。5.有较强的语言表达能力，能撰写市场调研报告，具有起草工作计划、总结及业务汇报的能力。

• 厨师主管Chef De Partie

• 湘湖逍遥庄园
• 2019-12-12 11:08:06

岗位职责岗位职责：1、做好日常烹饪工作，提供高质量的菜肴，保证服务质量。2、遵守酒店的各项规章制度。3、在厨师长的带领下，完成菜肴加工和制作工作，确保菜肴质量、食品安全，对所有客人负责,使客人满意。4、协助厨师长减少各类菜肴的浪费，服从厨师长管理。岗位要求1、熟悉东南亚菜肴制作，有一定的创新意识；2、具有东南亚菜相关工作经验3年以上。