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薪资: 4千-5千 经验:3年以上 企业类型:全服务中档酒店/4星级
地区:浙江-绍兴 食宿:食宿情况

职位描述Looking for Hospitality Industry Professionals Part of Zhejiang Yuexiu University of Foreign Languages, YIHA- Yuexiu Institute of Hospitality Administration is a young, professional and dynamic hotel management school with over 1000 students and over 40 instructors.YIHA is the only institute in China delivering certificates and double diplomas (Chinese and USA) to its graduates and the teaching is bilingual (Chinese and English) for all courses. YIHA has an application ART BOUTIQUE HOTEL of 83 rooms, 1 Western Restaurant, Conference facilities and a trendy Coffee Shop. We are extending our operations team and we are looking for the following positions: · Administration Officer办公室主任 办公室主任1  岗位职责1.1负责相关会议的组织及活动安排,以及会议决议事项的督办;负责安排酒店年度工作会议、月度及每周工作例行等会议,编写会议纪要,并督促各部门贯彻执行,及时了解和反馈有关信息。1.2协助领导起草有关经营管理报告、总结、计划、决议等。1.3负责起草酒店行政文件、规章制度、员工手册等。1.4负责酒店质检管理和员工生活区管理。1.5负责办公室的文稿打印、发送、归档工作。1.6负责内部各类文件签收、呈送、分发,做好记录,确保无遗漏。1.7负责制定、贯彻、落实各项管理制度,有效控制各项行政费用开支。1.8负责酒店员工的考勤统计。1.9 组织制定酒店人力资源岗位设置及定员定编方案;协调和指导酒店各部门制定人员需求计划;掌握和控制酒店的人员总量;确保人力资源的共享和合理使用。1.10规划、指导、监督、协调员工的聘用、福利、培训、绩效、员工关系等管理工作。1.11审查签批各种人事表格、报告等。1.12计划并审核人力资源管理成本,教育培训费用的预算和支出,并组织实施和监控。1.13负责月底酒店考勤汇总及抽查,完成相应表单(钟卡、餐券、休假、加班等)的统计、核对、下发。1.14完成领导交给的其他事务。2  任职要求2.1具有良好的职业道德和敬业精神,工作细致、认真,保守秘密。能团结同事,工作中能建立良好的人际关系。全日制本科及以上学历,管理学专业毕业;具有酒店行政/人事管理工作经验。2.2具有较强的业务实施,管理能力和饭店服务知识,了解人事政策法规。2.3能够熟练运用操作各种办公设备,熟练使用办公软件(word、excel、PPT等),具备一定的文字处理能力。熟悉办公室相关流程,掌握各种公文处理流程以及各种常用公文的写作2.4有较好的文字组织能力,能撰写各类应用文稿及计划、总结、报告等。2.5善于沟通与协调,有一定的亲和力和较强的服务意识;2.6语言能力:流利的国语、方言,并具有流利的英语听说读写能力。2.7熟知酒店其他各岗位的相关工作职能。 Applicants should have: - Minimum 2 years proven hotel experience at the corresponding position- Working experience in 4 or 5 star hotel properties- English language competence- Equivalent Professional Education and Degree (Will be considered extra asset)-  Proven competency as a “hospitality trainer” is an asset We offer excellent benefits: - A competitive, dynamic and young learning environment- International Certification from AHLEI (USA)- Professional Learning & Development opportunities; conferences, online learning, training and seminars- Cross training opportunities in hotel companies Interested? - Send your CV with your picture (in Chinese and English)- Attach a copy of your diploma(s), related certification(s) and professional qualification(s) you possess- Mention 3 professional references and their contact details  YIHA Campus is located in Shaoxing City, Zhejiang Province Only shortlisted candidates will be contacted by email for a preliminary interview.其他要求语言能力:英语-良好计算机能力:熟练

薪资: 5千-6千 经验:2年以上 企业类型:国际高端酒店/5星级
地区:河北-廊坊 食宿:提供食宿

岗位职责1.执行会议、政府代表团及散客的销售及跟进接待工作。2.组织销售代表走访客户,管理客户资料。3.掌握内外商务、散客市场动态,组织销售人员走拜访,审核销售代表的走拜访计划及拜访记录。4.检查销售代表的工作,审核《会议接待通知》,完成季度销售任务。5.编写、修改报价信函、合同及推销文书及《备忘录》。6.积极宣传酒店服务和设施,树立酒店形象。7.填写《工作报表》,将工作中存在的问题反映给市场总监。岗位要求1.大专以上文化程度;二年以上同岗位工作经验。2.行为举止端正大方,仪容仪表符合酒店行业要求。3.应征者需具备以下领导素能:行动力、决策能力、变更管理、适应能力、沟通能力、以客为尊、人际关系技巧、群策群力、组织理解力、诚信、发展人的能力、解决问题的能力、战略方向、商业头脑、时间和任务管理能力。

薪资: 3千-4千 经验:不限 企业类型:国际高端酒店/5星级
地区:上海 食宿:食宿情况

岗位职责1.在整个工作过程中,始终保持高度的客户服务意识。以最佳工作状态接待每一位客人。2.保持乐观和积极的工作态度,做好本职工作,并且主动解决问题,能够始终清晰的与客人或同事进行交流。3.能够提出对酒店的运作及环境有益的意见或建议。4.工作中保持团队精神。5.能够积极的向客人及供应商推荐酒店的服务及设施。6.在工作过程中能够做好本职工作,保证自己及其他人的安全。

薪资: 6千-9千 经验:2年以上 企业类型:国际高端酒店/5星级
地区:广东-深圳

岗位职责1.根据本组市场开发计划,制定个人销售活动计划。2.通过开发新客户,稳定老客户,以力争达到所确定的销售收入目标。3.向销售部总监汇报市场信息,包括本市场状况、竞争对手情况、客户反馈意见等。4.以外出销售、电话联络和信函等方式与所辖区客户保持高度联系。5.处理客户的来电、来函。6.协调安排自己所辖客户在酒店的大型活动及VIP的接待工作。7.熟悉自己客户分类情况及各客户的需求特点和主要的竞争对手。岗位要求1.有在深圳从事酒店销售、公关等部门的工作经历。2.具有市场调查和预测能力,能及是掌握市场动态,并能综合分析,及时地提出相应的措施和合理的建议。

薪资: 6千-8千 经验:3年以上 企业类型:国际高端酒店/5星级
地区:江苏-苏州 食宿:提供食宿

决定设计风格和技术,或根据特定要求选取制定最佳符合要求的方案。Determines style, techniques, and medium best suited to produce desired effects and conform to reproduction requirements, or receives specific instructions regarding these variables通过模型、素描、记忆和设想等规划概念。Formulates concept and renders illustration and detail from models, sketches, memory, and imagination.正确设计图标和文稿以应用于各类活动的名称、背景、屏幕广告、商业标识等,及其他可视图片和电视广播的广告、和其他的视觉广告。Draws paints and creates graphic material and lettering to be used for title, background, screen advertising, commercial logo, and other visual layouts for motion picture production and television programming.按要求协助拍摄贵宾接待与重要会议。Assists with internal photography of events or VIP arrivals where required.对房务部和餐饮部的促销提供直接或间接的指导思路。Produces within the specified guidelines all promotional collateral required for both Rooms and Food & Beverage.为婚礼、研讨会、会议和其他宴会提供所需的装饰材料和道具。Produces and installs props and materials required for weddings, seminars, meetings and other events.帮助执行酒店的市场企划战略(目标,战术,行动),使之成功并超过预期的收入包括房务部餐饮部以及所有产生收入的部门。Assists in the implementation of the hotel’s Marketing Communications Strategy (goals, tactics and actions) to achieve and exceed forecasted revenue figures in Rooms, Food and Beverage, and all other revenue generating departments.确保市场交流的活动与酒店市场战略以及酒店的活动能够适当的进行。Ensures that Marketing Communications activities are aligned with the Corporate Marketing Strategy, and the Hotel Actions have been implemented where appropriate.出席正规部门的市场交流会议并确保部门简报和会议在所必须时有效进行。Attends regular departmental marketing communications meetings and ensure departmental briefings and meetings are effective and conducted as necessary.确保创办并保持系统中为时刻最新的通信记录。Ensures that an organized, up-to-date filing system is maintained for all communications records.保持办公室环境的整洁干净,储藏的所有数据应保持电子版形式.Keeps office environment clean and neat and stores all data electronically as opposed to using box files.

薪资: 6千-8千 经验:3年以上 企业类型:国际高端酒店/5星级
地区:江苏-苏州 食宿:提供食宿

确保拜访客人的专业性,运用凯悦的顾问式销售原则和销售锦囊理念。Ensures professional Sales Calls using Hyatt’s Consultative Selling principles and SMART Selling philosophies.根据既定的目标来计划拜访客人。Carefully plans Sales Calls into defined objectives.保持对酒店的设施设备、特征和服务的具体了解。Maintains a detailed knowledge of hotel facilities, features and services.对竞争对手进行密集的调查,对其酒店产品知识有这透彻的了解。Conducts extensive competitor researches and maintains excellent Product Knowledge of the Hotel.系统而有效地拜访现有的和潜在的范围之内的客户,把所得的发现和机会整合成报表并上交给销售部总监。Ensures systematically and efficiently calls on allocated Accounts within location and reports findings and opportunities to the Director of Sales.预先调查并设定主要目标,利用Fidelio/ Delphi 数据库制定适合而有效的销售策略,从而扩大酒店的市场份额。Pre-qualifies and targets prospects, utilising Fidelio/Delphi database and develops appropriate and effective sales solicitation strategies to increase hotel’s market share.确保在销售工作中,通过销售电话和书面沟通体现酒店的高水准。Ensures a high level of exposure for hotel through direct sales solicitation of telephone contact and written communications.专业地进行日常电话销售,寻求并确定新的商机。Professionally conducts routine telemarketing activities to identify new business opportunities.欢迎/欢送贵宾。Meets and greets VIP guests upon arrival/ departure.计划并执行对现有的和潜在的客户的拜访,开发新的商机。Plans and makes Sales trips to the parties concerned which is our current and potential clientele to explore new business opportunities.必要时,宴请或带相关公司的代表或政府官员参观酒店。Entertains and conducts hotel inspections to relevant representatives / delegates whenever required.建立强大的联系信息库,以便获取关于各种计划好的将要举行的活动/宴会的信息。Establishes strong contacts to source for information with regards to planned and upcoming functions / events.根据年度市场营销计划上标明的个人负责区域来执行销售活动计划。Implements all sales action plans related to responsibility areas as outlined in the Marketing plan.完成每月和年度个人目标、公司客户房晚数和客房收入指标。Achieves the monthly and annual personal target and the corporate segment target room night production and room revenue.与相关的运营部门保持良好的协调和合作关系,确保满足客人的要求和期望。Liaises and works closely with the related operation departments ensuring guests requests and expectations are being met.

薪资: 5.5千-7.5千 经验:5年以上 企业类型:国际高端酒店/5星级
地区:广东-珠海 食宿:提供食宿

1. Holds diploma or suitable qualification in Sales and Marketing and/or Hospitality or Tourism Management.2. Strong follow-up/project management and organisational skills.3. Thorough understanding of selling techniques and marketing concepts. 4. Well developed Computer Skills particularly in the use of MS Office, email, and Delphi/RESERVE.5. Comprehensive knowledge of business needs, financial reporting and productivity requirements.6. Minimum two to four years work experience as  Event Manager, Sales Manager or Catering Sales Manager in a hotel.7. Essential prerequisite is experience in the Travel and Hotel industry.

薪资: 5.5千-7千 经验:2年以上 企业类型:国际高端酒店/5星级
地区:广东-珠海 食宿:提供食宿

岗位职责:1. 掌握当天到店及离店的重要宾客,回头宾客;2. 掌握当日客情及餐饮活动;3. 与住店宾客保持良好沟通以了解宾客的喜恶,协助宾客解决疑难事宜;4. 做好每日对住店宾客的电话拜访工作,搜集宾客意见并及时采取跟进措施向上级反映;5. 参与各项前台的工作,发现并上报工作中出现的问题。岗位要求:1. 大专以上学历,有同岗位工作经验2年以上,有良好的英文沟通能力;2. 具有良好的服务意识,团队协作精神以及良好的沟通、协调和应变能力;3. 注重细节,工作有责任心,敢于承担责任,执行力较强。

薪资: 6千-7千 经验:2年以上 企业类型:国际高端酒店/5星级
地区:广东-珠海 食宿:提供食宿

岗位职责:1. 督导收入审计及一线部门的账务及系统营运;2. 检查各种财务报告的及时、准确性,向财务总监呈报会计报表;3. 配合外部审计工作,审核检查所有对外编报的数据及财务报表,确保数据正确;4. 协助财务总监完成各项工作,落实各有关制度。岗位要求:1. 财务管理、会计、金融相关专业、大专及以上学历;2. 熟悉酒店财务管理模式,具有丰富的酒店财务管理、营运分析、成本控制的经验和技巧;3. 工作细致、严谨,具有较强的工作热情和责任感。

薪资: 6千-7千 经验:3年以上 企业类型:国际高端酒店/5星级
地区:云南-红河 食宿:提供食宿

Main Complexity/Critical Issues In The Job主要复杂/关键工作事项Be responsible for recording daily income of the hotel and that it has been received correctly.检查酒店每天收到的款项是否正确。Make sure that all rebate or allowance vouchers and all supporting documents are properly authorized.确保所有折扣和减款都要经过批准。To check all charges with the corresponding guest folio.检查账单和客人的账单是否一致。To match housekeeping report with projected room revenue report and rate discrepancy report.对比客房报表与预计客房收入及房价之间的差额。To check the sequence of restaurant and bar checks.检查餐厅和酒吧的账单。To check restaurant and bar checks with captain order and restaurant cashier report.核对餐厅酒吧账单是否与点菜单及餐厅收款报告一致。To check restaurant recapitulation against restaurant cashier reports, restaurant cashier machine balance and cash register reading.通过核对餐厅收款报告,餐厅收银系统记录和现金登记记录来核对餐厅收入。To check bank deposit from general cashier report.通过总出纳的报告来核查银行存款。To check mini bar sales and report the lost.检查客房小冰箱的销售情况,并做出损失报告。To verify laundry sales and reconcile with computer records. 与电脑中洗衣情况进行对账。To check ENT/Officer checks in line with hotel policy.检查宴请单/职员用餐单是否符合酒店政策。To prepare the daily revenue report.准备每天收入报告。Makes certain that all cashiering work for each shift is audited properly prior to completion of the final report of the audit.确保在每次审计报告完成之前,已经对每一班收银工作进行了正常检查。Ensure that the Guest Ledger is always balanced.确保客人挂账的平衡。To check all cashiers summaries and see that the checks are in serial sequence. Amount in the summary correspond with the guest check and shift total amount. Machine balance agrees with the manual records. 核对所有收银报告并保证所有账单是连号的。保证收银报告与客人账单的总数相等,手工记录与电脑记录相同。The Income clerk will prepare the F&B summary report and balance the amount in the summary with the amount recorded in the transaction summary.收入核算员应编报餐饮汇总报告并使报告金额与调节报告中的金额相同。Supervise the Accounts Receivable Supervisor.监督应收账款主管的工作。Ensure that adequate credit control procedures are in place for accounts that are to be settled via City Ledger.确保所有挂账的账户都通过相应的信贷控制程序。Review the Daily High Balance Report and initiate immediate action collecting the receivables or to take the necessary steps in preventing the non-collectability of the receivables.审核每日客人余额的报表,并采取必要的程序进行收账。Follow up the Aging Report跟进账龄报表。Process Application for Credit Facility and submit recommendation.对于信贷申请,提供必要信息。Prepare and circulate a list of blacklisted companies, individuals and travel agencies and ensure that none of these aforementioned customers are allowed on credit.以黑名单的形式列出付款信誉差的个人,旅行社,并传阅给相关部门以确保这些被列者不再享有信誉保证。Follow the hotel’s policy regarding collection procedures.根据酒店有关程序进行收账。Ensure that the subsidiary ledger of receivables agree with the general ledger.确保应收账款的分录与总账一致。Reconcile cheque list daily to cheques received by General Cashier每天核对支票清单,使其与总出纳收到的支票相一致。Coordinate with the credit card merchant all “Charge Back” receivables.对于不能收回的账款与相应的客户协调。Investigate returned checks and follow up its collection.调查退回的支票并跟踪其款项的收回。Verify if all billing statements have been sent out promptly.确保所有账单被及时寄出。Review the Travel Agent’s Commission Report.审核旅行社佣金的报表。Reconcile payment discrepancies and take action to resolve any; never allocate overpayments or unallocated cheques towards another account or invoice; if it cannot be resolved immediately, leave it floating.核查付款中不一致的地方并采取行动解决;不允许将多付的钱款或不可划分的支票划到另一账目或发票上;如果不能立即解决问题,请马上汇报。Organize and conduct a monthly Credit Meeting with the GM and other concerned Division Heads. Bad debts, talent accounts outstanding and discuss any accounts causing concern for follow up.组织每月和总经理及其它部门领导的信贷会议。突出介绍每月业绩、坏账、人才应付未付账目并讨论任何需要继续关注的账目。Attend the monthly hotel credit meeting.每月一次的酒店信贷会议。Review journal entries prepared by the Accounts Receivable supervisor.审核由应收账款主管提供的日记账分录。Review the Guest Ledger Advance Deposits listing.审核应收账款主管完成的记账分录。Ensure that no receivables are written off due to gross negligence.确保没有由于疏忽而未收的账款。 Perform other duties that may be required by management from time to time.完成指派的其它任务。  Knowledge and Experience知识和经验College degree or above.大专或以上学历3 years or above experience in related work. in the area of recruitment at 4 or 5 star international hotels三年以上国际品牌酒店相关工作的经验Fluent oral and written English.有良好的英语能力With capability of communication and coordination有较强的沟通协调和管理能力Work honestly with strong responsibility, fairly handle matters 工作认真负责,作风正派,处事公正,有良好的素质Well complete each work task designated at the above Job Responsibility能较好完成上述工作职责规定的各项任务Must have education in basic accounting, preferably with certificate.主修会计,并持有会计证书 

薪资: 6千-7千 经验:2年以上 企业类型:国际高端酒店/5星级
地区:广东-珠海 食宿:提供食宿

岗位职责:1. 负责酒店前厅部的接待和管理工作,熟知前厅服务设施的功能,处于完好状态;2. 进行有关的市场计划分析制定部门工作计划,完成工作报告;3. 督导下属部门主管,委托工作任务,明确岗位责任,随时调整工作部署;4. 保持良好的客际关系,能独立有效地处理宾客投诉;5.协助前厅部经理管理酒店前台的日常营运。任职资格:1. 具有大专以上学历,酒店管理或相关专业;2. 至少2年以上国际品牌酒店的前厅部/宾客服务/礼宾部/行政酒廊副理工作经验;3. 熟悉酒店前厅的经验管理工作,具有较强的工作责任感和敬业精神。4. 英语对话流利,有较强的协调管理能力,具有一定的销售能力。

薪资: 5.5千-7千 经验:5年以上 企业类型:国际高端酒店/5星级
地区:云南-昆明 食宿:提供食宿

1.1       Supervise Coordinators、 Executive on daily operations.指导监督协调员,业务拓展主任的日常工作 1.2       Ensures that all new clients have no negative credit references.确保所有新客户均无不良信用的记录。 1.3       Assist in conduct training to new staff.协助新员工的培训工作。 1.4       Ensure wherever possible that Ambassadors are provided with a work place free of discrimination, harassment and victimisation.确保尽可能提供安全的工作环境以保护索菲特形象大使在工作场所免受歧视、 骚扰和迫害。 1.5       Treat complaints of harassment and discrimination promptly and confidentially.用及时和保密的方式对待有关骚扰和歧视的投诉。 1.6       Treat customers and colleagues from all cultural groups with respect and sensitivity.尊重对待所有客户和同事的文化信仰。 1.7       Identify and deal with issues which may cause cross cultural conflict or misunderstanding.识别和处理可能导致跨文化冲突或误解的问题。 1.8       Assist DOSM with all the market information needed for marketing plan annually.协助市场总监制定年度计划所需有关信息。 1.9       Keep very good account management with updated account profile, contacts profile and detailed activities as per assigned territory.不断更新客户档案及管辖区内的客户拜访记录。 1.10     Organizes regular visits in accordance to a predetermined plan.按计划定期组织销售拜访。 1.11     Submit Weekly sales plan and weekly sales summary to DOS.递交周计划及周总结给销售总监。 1.12     Update account profile on daily basis and report on daily debriefing.每日更新客户档案并在日例会汇报。 1.13     Records the statistics of his/her sales accounts.记录其客户数据。 1.14     Be aware of each account monthly production and make action plan accordingly.了解每个客户产量并制定相应行动计划。 1.15     Work on time and be able to work overtime when necessary.准时上班,必要时能胜任加班。 1.16     Be able to understand and read daily pick up report, revenue report and market segments.熟悉及运用日常生意报表,收入报表及市场分类。 1.17     Maintain existing business and develop new accounts.保持现有客户并发展新的客户。 1.18     Maintain good business relationship with all producers.同客户保持良好的商业关系。 1.19     Complete weekly entertainment and weekly activities plan.完成每周的宴请和拜访计划。 1.20     Conduct sales campaign by direct sales call / visits/mailing for group and FIT business, meeting and banquets from all sources for bookings and leads.针对团队,散客,会议及宴会生意信息开展电话销售、访问、邮寄等销售活动。 1.21     Make sure all reservation is correctly instructed for effective communication between sales reservation operations.确认所有的预定单被准确无误地在销售部与预订部之间进行沟通并生效。 1.22     Ensure all incoming correspondence and telephone enquiries are handled with efficiency and great care to build up a pleasant working relationship.保证对所有的来信和电话询问都进行有效的处理,建立一种令人愉快的工作关系。 1.23     Keep clients advised of latest information regarding hotel’s development.记录客户对于酒店发展的建议和最新的信息。 1.24     Be able to sell both rooms and banquet. Knows how to handle groups.能够进行客房及宴会全方位销售. 掌握如何处理团队业务。 1.25     Monitor on-hand groups cut off days. Follow up contract, deposit and full payment.监督在手预定团队的截止日并跟进合同, 订金及全款。  1.26     Be able to bring in high yield business during high impact period and volumes during valley period.能够在旺期接洽高收入生意,淡期大批量生意。 1.27     Be able to handle RFP contracts and knows how to work with international sales office.了解如何处理RFP合同及与地区销售部合作。 1.28     Provides after-sales service and in particular to ensure all guests complaints are taken seriously and discussed with the respective departments if necessary.提供售后服务,确保所有的客户投诉都已被认真受理,并在必要时与有关部门进行研究。 1.29     Be able to receive in the hotel any VIPS whom he has approached.接待酒店重要客户。 1.30     Achieve monthly individual goal assigned and team goal.完成月个人指标及部门指标。 1.31     Ensures that all complaints are reviewed, investigated and follow-up action is initiated.确保所有投诉都已经过仔细调查,并已采取补救措施。 1.32     As directed, compile and input market intelligence information.在指导下,收集和输入市场信息。 1.33     To familiar with the operation and application of the hotel's computer / data processing system.熟悉饭店电脑及数据系统的运作和应用程序。 1.34     Ensure the implementation and utilization of in-house software especially the “sales and catering”, use it efficiently and maintain its application.确定并保持对“销售及餐饮”等酒店电脑系统软件的有效运用。 1.35     Keep well informed about the operations especially in essential departments (Front Office, Housekeeping, F&B, and Banqueting etc.).熟悉整个酒店的运作尤其是运营部门的运作(前厅部、客房部、餐饮部、宴会厅等)。 1.36     Closely observe matters pertaining to competition (sites, prices, services offered on a regular basis - quarterly or more often if need be).密切关注涉及竞争对手酒店的事宜(位置、常规价格、服务-偶尔或经常需要的)。 1.37     Promotes the hotel as often as possible through entertaining,conducting, site inspections, and presentations etc. of the hotel.通过经常宴请、定点参观酒店、介绍酒店等活动宣传酒店。 1.38     At all times, promote a positive image of the hotel in all forms of contact.维护酒店正面形象。 1.39     Develop & foster close and positive rapport with the public, guests, clients and members of the trade.发展同公众、旅客、客户以及商界人士之间的积极紧密关系。 1.40     In his or her absence, the Senior Sales Manager may be replaced first by another Senior Sales Manager.高级销售经理缺席时,由另外一名高级销售经理代行职责 

薪资: 6千-7千 经验:3年以上 企业类型:国际高端酒店/5星级
地区:云南-红河 食宿:提供食宿

Job Purpose职责概述Provide information and advice to management of food and beverage revenue and cost control. Ensure the effectiveness and efficiency of the control and operation of receiving, storing and issuing. Active and evaluate the food and beverage control system. Assist positively and constructively the F&B Department in pricing, testing and menu planning an achievement of profit sales.对酒店餐饮部食品和酒水的成本费用管理提供合理化建议,确保对收货部、仓库和货物分发管理,掌握酒店食品和酒水控制系统。对餐饮部食品和酒水销售价格、菜式推广和菜单计划提出可赢利的合理方案。 Primary Responsibilities 主要职责Responsibility and Means职责和方法 · To evaluate standard recipe and determine its potential cost.根据预算的标准来决定成本潜在价值。· To advise the F&B Manager and Executive Chef of food and beverage costs.建议餐饮部经理和行政主厨控制酒店的成本。· To check Store and Receiving to ensure the control policies and procedures are followed. Ensure proper record keeping of inventories.检查仓库和收货部确保其部门按照政策程序工作。· To conduct periodical butchering and yielding tests to ensure the effectiveness of the control system in Butchery.定期对肉类及其出成率做测试,确保有效的控制肉类食品。· To check and advise the food and beverage cost of the talent meal in the Talent Canteen and Restaurant.对人才餐厅和餐厅的食品和酒水的成本要进行复查。· To check Market List, Receiving Record, Costing List to ensure the effectiveness of the control system.检查购物清单、收货记录、成本报表确保系统工作正常。· To supervise stock-tacking in stores, kitchens and bars.管理仓库、厨房和酒吧的存货。· To pre-cost all menus for the purpose of determining proper selling price.为餐饮的特式菜单计算成本及建议定价。· To assist in establishing par stock for all the bars and restaurants.协助酒吧和餐厅建立库存。· To assist in costing and pricing of all new menu.协助制定所有新菜单的成本价格。· To conduct comparison on price’s fluctuation, report and follow up on explanation.制定价格浮动表和报表并对此作出合理解释。· To perform periodic checks on balance of stock at store.在仓库中定期抽查仓库盘点表。· To make suggestions for possible improvement in cost control procedures.对成本控制程序提出合理建议。· To review periodically F&B Sales against F&B produce report to make sure there is no irregularity, and that the pricing of Guest Checks is in accordance with current menu while on food is leaving the kitchen without being checked and priced.定期根据餐饮出品报表复核餐饮销售是一致而正常的,并复核客人账单与菜单上的标价一致,同时还要检查是否未标价而存在厨房的食物。· To prepare Daily and Monthly Costing’s Report and distribute Costing allocate Journal to General Ledger Supervisor.每月准备成本报表及向总账主管递交成本转账凭证。· Distribute the Slow-moving report to Director of Finance.向财务总监上交Slow-moving 报表。· Ensure the Operation Equipment shall be checked according to P&P regularity and distribute the analysis report to Director of Finance.定期按照制度与程序对OE 物品的规定进行盘点并向财务总监上交分析报表。· To attend F&B cost control meeting and Accounts meeting.参加成本控制会议和财务会议。· Auditing detailed food and beverage sales information.审核餐饮销售明细表。· Perform common duties as may be assigned by management.履行由管理层指定的应尽职责。· Perform other related duties & special projects as assigned by the supervisor随时执行上级分配的其他相关任务或特殊项目· To verify that officer checks (duty meals), F&B entertainment checks are processed according to the procedure and to prepare a daily entertainment report.核实高职用餐和宴请账单符合酒店的政策和程序,每日提交报表。· To cost all recipes, inter-kitchen transfers and any food and beverage consumed by the hotel talents (talent meals).计算所有的菜谱成本,内部厨房间调拨以及人才用餐成本。· To define minimum and maximum stock levels, par stock management systems and to ensure the compliance with the relevant departments.结合使用部门实际经营需要,定义最低、最高库存量。· To ensure All goods received and delivered in and out of the hotel stores are properly documented and accounted for.确保所有进出酒店仓库物品均有书面记录。· To perform daily and monthly Food and Beverage reconciliations, using POS-generated sales analysis reports and ensuring that all discrepancies are explained.制作每日及每月食品酒水调节表,与POS系统中产生的销售分析表核对,确保所有的差异都可被解释。· To perform the physical count of all storeroom stocks and month-end inventory, with final balances to be reconciled with the general ledger month-end balance.月底对所有的库存进行实地盘点,结出月底库存金额,并与总账金额核对一致。· To report the daily and monthly F&B costs with emphasis and detailed analysis on exceptional variances such as trend of cost of sales ratios, slow moving items, breakage & loss, etc….每日及每月报告餐饮成本,对于异常部分重点分析,比如成本率趋势,慢动项目,破损及丢失等等。 Main Complexity/Critical Issues In The Job主要复杂/关键工作事项To verify that officer checks (duty meals), F&B entertainment checks are processed according to the procedure and to prepare a daily entertainment report核酒店管理人员的工作餐费帐单和宴请招待费帐单等是否按照酒店规定的程序操作,编制每日宴请报告。 To cost all recipes, inter-kitchen transfers and any food and beverage consumed by the hotel talents (talent meals).计算所有的食谱成本和厨房之间的内部调拨成本,以及酒店人才的餐饮成本。To define minimum and maximum stock levels, par stock management systems and to ensure the compliance with the relevant departments.制定酒店的最高/最低库存水平,标准库存管理系统并确保各个部门严格遵守和执行酒店库存管理制度。To ensure all goods received and delivered in and out of the hotel stores are properly documented and accounted for.确保进出酒店库房的所有物品都有详细的书面记录并入账。To perform daily and monthly Food and Beverage reconciliations, using POS-generated sales analysis reports and ensuring that all discrepancies are explained.根据销售点系统生成的销售分析报告,完成每日/每月的食物和饮品销售/消耗情况对账表, 确保每项差异都得到解释 。To perform the physical count of all storeroom stocks and month-end inventory, with final balances to be reconciled with the general ledger month-end balance.严格按照酒店程序,每月对库房物品和各营业点存货进行实物盘点,月末进行存货结算,核对最终实际结余与总账账面月末余额是否相符。 To report the daily and monthly F&B costs with emphasis and detailed analysis on exceptional variances such as trend of cost of sales ratios, slow moving items, breakage & loss, etc… 编制日常/月度餐饮成本报表,并对异常差异,销售成本比率的变化,滞销项目,丢失和破损情况等进行详细分析。Perform other duties that may be required by management from time to time.完成指派的其它任务。Knowledge and Experience知识和经验 · College degree or above.大专或以上学历· 3 years or above experience in related work. in the area of recruitment at 4 or 5 star international hotels三年以上国际品牌酒店相关工作的经验· Fluent oral and written English.有良好的英语能力· With capability of communication and coordination有较强的沟通协调和管理能力· Work honestly with strong responsibility, fairly handle matters工作认真负责,作风正派,处事公正,有良好的素质· Well complete each work task designated at the above Job Responsibility能较好完成上述工作职责规定的各项任务· Must have education in basic accounting主修会计   

薪资: 6千-7千 经验:3年以上 企业类型:国际高端酒店/5星级
地区:广东-深圳 食宿:提供食宿

岗位职责1.大堂副理在前厅部经理的直接领导下,在当班期间负责酒店的正常运作。2.要负责处理宾客的问题和投诉。3.要负责重要宾客的迎领工作。4.进行整个酒店的安全和日常的设备检查工作。5.解决当班期间发生的安全问题以及处理突发事件。6.向其它班次协调交班记录上需要沟通的事项。岗位要求1.大专以上学历,有同岗位工作经验2年以上。2.能用流利的英语从事前厅服务形象气质佳,熟练电脑操作,具备较强的英文听说读写能力。3.形象好气质佳、仪表端庄,热爱酒店工作,反应敏捷,善于交际具有较好的管理和协调能力,能够很好的发挥其管理、领导和监督的作用。4.注重细节,工作有责任心,敢于承担责任,执行力较强。5.有上进心和良好的学习能力和抗压能力。

薪资: 5千-6千 经验:3年以上 企业类型:国际高端酒店/5星级
地区:海南-三亚 食宿:提供食宿

- To be knowledgeable in Food and Beverage service  and operation,       especially in Bar Management具备餐饮服务和运营知识,尤其是酒吧的运营。- To manage the team with professional service管理好款客服务团队。- To supervise the monthly operating stock-taking.监督每月运营库存消耗。- Good administrative skills.良好的行政管理技能- Above 3 years of relevant working experience.3年以上相关工作经验- Excellent command of written and spoken English良好的英语口语和写作能力

薪资: 5千-6千 经验:3年以上 企业类型:国际高端酒店/5星级
地区:湖南-邵阳 食宿:提供食宿

1、负责管理监督客户关系服务的事宜。2、在宾客服务的重要区域以“酒店主人”的身份亲自欢迎尽可能多的客人并提供服务。3、邵阳或湖南省内人员优先考虑。

薪资: 4千-6千 经验:2年以上 企业类型:国际高端酒店/5星级
地区:云南-红河 食宿:提供食宿

Handles the designing of collaterals, printed materials and supervises activities of the art section. Handles production of creative materials and artwork.处理设计间接的印刷材料监督有关艺术部分的活动。处理创造性材料和艺术品的生产。 1. Creation and execution of design concepts for the hotel’s promotional materials, collaterals, theme decor and other items based on specifications given on assigned subject.创造,执行酒店促销材料,周边产品,主题装饰和其他基于分配任务规范的项目的设计理念。2. Converts designs into camera-ready artwork (ready for printing or production) – manually or using desktop publishing system.使用可用于印刷制作的照片进行各类设计,熟练运用台式印刷系统。3. Design and production of signage, banquet posters, banners, backdrops, décor.设计和生产标志,宴会海报,横幅,背景板和装饰。4. Ensures that Accor identity guidelines are followed on creative materials (i.e. hotel brand, color, specifications).确保所有酒店的设计作品如酒店品牌,颜色,规范和集团保持一致。5. Ensures jobs are scheduled properly and time management is exercised for art section to meet set deadlines for design and art works.确保工作时间安排合理,在截止日期前完成工作。6. Organizes creative library (designs, graphics, photographs, books, reference materials, color guides) for easy reference.创建设计,摄影,书籍,参考资料,标准色的资料库以方便参考。7. Ensures that Desktop Publishing System is regularly serviced and maintained.确保台式印刷系统的正常运行和保养。8. Plans out purchase of art supplies, paper stock and monitors proper usage.策划美术用品的采购、纸张的存货情况及监督纸张的使用。9. Replenishment of required art supplies, paper stock.对美术用品和纸张的适当补给。10. Maintenance of art work and design filing system.书刊图片的维护及文件系统的设计。11. Work with Accor web marketing to ensure contents of Accor Hotel pages are updated at all times.与雅高网络市场合作确保酒店主页保持信息及时更新。12. The management reserves the right to change / extend this job description if necessary at any point of time during her / his employment.如有必要 ,该部门有权更改或补充该职位描述。13. Carries out any other reasonable duties and responsibilities as assigned.完成任何其他合理的职责和被指派的职责。

薪资: 5千-6千 经验:5年以上 企业类型:国际高端酒店/5星级
地区:湖南-邵阳 食宿:提供食宿

 任职要求:一、至少2年高星级酒店工作经验;二、至少二年及以上培训主管工作经验;三、有良好的组织能力、沟通能力、团队合作能力、管理多元化工作的能力;四、能很好的激励团队,有较强的执行力。

薪资: 5千-6千 经验:3年以上 企业类型:国际高端酒店/5星级
地区:海南-万宁 食宿:提供食宿

岗位职责1.负责酒店的库存物资的成本核算与控制,定期与有关帐目进行核对.2.编制配餐卡,对每一种食品菜肴按消耗量编出成本计算单,为制定销售价格提供依据。3.做好餐饮部总监和总厨的业务沟通,对酒店饮食管理控制系统提出提出改进意见。4.定期与采购部、餐饮部共同对市场价格进行调查、分析,更有效地控制进价。5.对仓库、收货部进行工作检查,严格各种物品、食品、饮料的购入、验收、入库、出库等有关手续和标准。6.减少库存积压,配合库房每月汇总库存物资积压表,尽量利用库存积压物资以减低成本。岗位要求1..具有一定的管理、沟通、协调能力和团队协作意识。2.熟练掌握酒店会计的基本理论及实际工作方面的知识。3.基本了解酒店所需各种物品的名称、型号、规格、单价、用途和产地。4.了解同类产品不同共应商提供物资质量及价格差别。5.熟悉酒店成本控制的方法,了解酒店物资消耗的基本情况。

薪资: 5千-6千 经验:3年以上 企业类型:国际高端酒店/5星级
地区:海南-三亚 食宿:提供食宿

现招聘夜班经理一名,有国际酒店集团同职位工作经验,或宾客服务关系经理工作经验者优先录用岗位要求1.有3年及以上国际连号品牌酒店工作经验。2.大专及以上文化程度,具有流利的英语读写水平。3.适应前台夜班工作,善于处理宾客关系4.熟练的使用办公室应用软件,熟悉酒店前厅部门运作方式5.具有强烈的事业心和责任感,高尚的职业道德,良好的纪律修养Job Knowledge / Skill:1.At less 3 years working experience in international brand hotel.2.Junior College or above,fluency in written and spoken English is necessary.3.Frequent night shift may requiredgood at dealing with the relationship between the guests.4.Good computer skills in MS offices applications.Be familiar with front office.5.Have a strong sense of dedication and the sense of responsibility, integrity, style.员工福利月休八天,包食宿(宿舍全天热水、免费WIFI、空调、洗衣机)上下班有免费员工班车接送,所有员工均购买五险一金工作满年均可享有5天年假和5天奖励假共10天带薪假期酒店完成当月预算,员工当月可享有绩效奖金工作满一年可免费住喜来登海景客房一晚(含双早)每年可为直系亲属申请免费宿舍探亲房福利,最长可达15天员工享有本酒店餐饮五折,集团姐妹酒店优惠客房价和餐饮折扣多姿多彩的员工活动,工作以外让你放松身心,调节压力,享受生活全面完善的培训系统,给每员工提供多方面的岗位技能培训强大的集团力量,提供集团内30个品牌,全球超过6000+姐妹酒店的内部调动机会

薪资: 4千-6千 经验:3年以上 企业类型:国际高端酒店/5星级
地区:广西-南宁 食宿:提供食宿

岗位职责1、协助部门经理负责培训管理、督导工作和酒店各级管理人员、员工的培训工作。2、根据酒店经营方针和酒店在管理、服务上存在的问题,分析培训需求,协助部门经理制定酒店年度培训规划和月度培训计划。3、负责按期向部门经理反馈酒店培训实施结果。4、负责同教育机构建立友好的工作关系。5、负责建立酒店培训档案。6、具体负责质检工作的计划、组织与监督,采取有效措施,提高服务质量。7.完成上级领导交代的其他工作。8.有酒店质检培训经验者优先录用。岗位要求1.统招大专以上学历,有相同岗位工作经验3年以上2.了解酒店员工的服务工作规范和质量标准的要求。3.具有良好的沟通能力和协调能力。4.具有较强的文字综合能力和口头表达能力。5.能熟练操作计算机。

薪资: 4千-6千 经验:3年以上 企业类型:国际高端酒店/5星级
地区:广西-南宁 食宿:提供食宿

岗位职责1.协助部门经理制定人力资源战略规划和年度人力资源需求计划,做好人才储备工作;2.对离职员工会同相关部门及时办理各项移交手续,做好社会保险和人事档案等内容的移交工作,并进行离职原因分析;3.负责公司招聘活动实施工作,包括各部门招聘需求的统计、招聘文稿的草拟、招聘活动的组织实施、接待引领新员工等工作;4.协助建立公司人员招聘体系,根据公司人力资源需求,拟定公司年度招聘计划;5.协助部门领导做好薪酬与福利体系的设计与管理工作;  6.负责发放录用通知,及时办理录用人员的招用手续,签订劳动合同和岗位责任书,建立人事、职称档案,办理公司人事的任命工作;  7.依据公司人力资源需求,做好员工内部调动(转岗)工作,办理转岗后的劳动合同变更手续;  8.根据各关键岗位任职要求及人员素质特点,协助编制公司总部关键岗位职业发展通道;  9.协助编制及完善公司员工劳动合同条款,建立劳动合同名册;  10.负责公司员工的劳动合同变更、续签、终止、提前解除等;  11.协助建立畅通的沟通渠道,听取员工合理化建议,协助组织处理员工投诉和劳动争议,协调、处理劳动人事方面的纠纷;  12.做好公司员工人事档案、共名册整理、信息化更新工作,做好保密管理;  13.每月制作人力资源统计分析表并递交部门负责人;  14.通过调配、晋升、降职、轮换、解雇等手段对人力资源进行动态的优化与配置;  15.完成上级领导交办之其他事项。岗位要求1.熟悉HR理论与实操,熟悉国家劳动法规及相关政策;2.三年以上招聘工作经验,其中一年以上主管经验;3.熟悉招聘理论与实操;4.熟悉各种招聘渠道,精通各种面试方法与技巧;5.积极主动、善于沟通协调、团队意识及承压能力强具有亲和力,良好的职业道德。

薪资: 5千-6千 经验:不限 企业类型:国际高端酒店/5星级
地区:云南-昆明 食宿:提供食宿

1.负责酒店前台的接待和管理工作,熟知前厅服务设施的功能,处于完好状态。Responsible for the reception and management of the hotel front desk, familiar with the functions of the front office service facilities, in good condition.2.督导下属,委派工作任务,明确岗位责任,随时调整工作部署。Supervise subordinates, assign work tasks, clarify job responsibilities, and adjust work deployment at any time.3.保持良好的客际关系,能独立有效地处理宾客投诉。Maintain good interpersonal relationships and be able to handle guest complaints independently and effectively.4.按照SOP培训员工,培养员工对客积极的服务意识。Train employees according to SOP to cultivate employees' active service awareness.5.随时做好迎接和处理(对内和对外)的宾客事宜。Always be greeted and handled (internal and external) guests.6.协助酒店与更高一级领导处理突发事件。Assist the hotel with a higher level of leadership to deal with emergencies.

薪资: 5千-6千 经验:3年以上 企业类型:国际高端酒店/5星级
地区:天津-津南区 食宿:提供食宿

皇冠假日酒店®及度假村的目标是让宾客在商务旅行时轻松掌控取得成功所需的一切。那正是您发挥作用之处。当您成为皇冠假日酒店及度假村品牌的一员,您拥有的不仅仅是一个头衔。如果您与Gina一样擅长羽毛球,并喜欢阅读,您身上就具备我们看重的品质——也就是让您与众不同的那些个人天赋、爱好与梦想。天津京基皇冠假日酒店正在寻找Gina这样的人才:充满活力、信心十足、雄心勃勃,在自己的岗位上出色表现,同时帮助我们的宾客也取得成功。天津京基皇冠假日酒店是由洲际酒店集团在天津管理的,由京基集团投资兴建的酒店项目。京基皇冠假日酒店坐落于津南区,毗邻津南开发区,靠近津港和津晋高速公路沿线,公共交通便利。我们酒店正在寻找睿智体贴、形象专业的员工加入我们的团队。    岗位职责:1.审核酒店所有收入,控制内部招待及员工用餐。2.审核由出纳制定的每日现金收入报表。3.根据餐饮收益日报、夜审前厅收益日报、夜审信用卡报表及现金报表审核各种付款方式是否正确。4.编制每天收益报表。5.编制收银员现金收溢或缺月报表。6.登记每日信用卡明细、银行对帐单,对信用卡进行核对。岗位要求:1.大专以上学历,财务或相关专业。2.酒店财务3年以上工作经验。3.熟悉国家相关法规,熟练掌握相关软件技能。4.熟悉酒店财务与税收制度,能够全面掌控整套财务流程。5.具有很强的财务,税务策划能力。6.具有良好的沟通与表达能力、较高的专业技巧、对工作严谨、认真细致、责任心强。

薪资: 5千-6千 经验:3年以上 企业类型:国际高端酒店/5星级
地区:广西-南宁 食宿:提供食宿

岗位职责 1.负责网络及其设备的维护、管理、故障排除等日常工作,确保酒店网络日常的正常运作;  2.负责酒店办公环境的软硬件和桌面系统的日常维护;  3.维护和监控酒店局域网、广域网,保证其正常运行,确保局域网、广域网在工作期间内安全稳定运行;  4.安装和维护酒店计算机、服务器系统软件和应用软件,同时为其他部门提供软硬件技术支持;  5.解决排除各种软硬件故障,做好记录,定期制作系统运行报告;  6.维护数据中心,对系统数据进行备份。岗位要求1.通信、电子工程、自动化、计算机等相关专业,大专或以上学历,1年以上网格系统与IT系统维护工作经验;  2.熟悉和掌握各种计算机软硬件,可独立进行安装、调试及故障排除;  3.精通局域网的维护及网络安全知识,可熟练进行局域网的搭建和网络设备的基本维护和故障处理;  4.熟练运用WINDOWS、server20002003等对服务器进行维护与管理;  5.工作主动性强,耐心细致,有责任心,具备团队合作精神。

薪资: 5千-6千 经验:3年以上 企业类型:国际高端酒店/5星级
地区:广东-广州 食宿:面议

岗位职责1.协助酒店高级管理层负责及整个饭店的运作收集对客服务过程中所产生的问题信息。2.宾客服务经理在前厅部经理的直接领导下,在当班期间负责整个酒店的正常运作。3.要负责处理宾客的问题和投诉。4.要负责重要宾客的迎领工作。5.进行整个酒店的安全和日常的设备检查工作。6.解决当班期间发生的安全问题。7.向其它班次协调交班记录上需要沟通的事项。岗位要求1.大专以上学历,有同岗位工作经验1年以上。2.能用流利的英语从事前厅服务形象气质佳,精通电脑操作,具备较强的英文听说读写能力。3.仪表端庄,热爱酒店工作,钻研业务,反应敏捷,善于交际具有较好的管理和协调能力,能够很好的发挥其管理、领导和监督的作用。4.注重细节,工作有责任心,敢于承担责任,执行力较强。5.有上进心和良好的学习能力和抗压能力。

薪资: 4千-6千 经验:1年以上 企业类型:国际高端酒店/5星级
地区:广东-广州 食宿:提供食宿

· 协助问候并向贵宾和长住客人提供入住登记服务;· 礼貌而高效地处理所有客人和内部的投诉和询问,确保问题得到圆满解决;· 确保所有客人的信息的准确录入,并遵循清晰简洁的原则;· 确保客人信息的历史记录得到精确的维护,并提前对回头客进行入住登记;· 呈交客人及员工的意外事故报告;· 根据顾客意见调查结果,确保所有改进措施贯彻执行;· 参加必要的培训和例会。

薪资: 5千-6千 经验:2年以上 企业类型:国际高端酒店/5星级
地区:福建-福州 食宿:提供食宿

- 具备良好的沟通交流能力及组织协调能力;- 具备良好的文字撰写能力;- 具备良好的英文听、说、读、写能力。

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