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列表 明细
薪资: 2千-3千 经验:不限 企业类型:国内高端酒店/5星级
地区:广西-桂林-雁山区 食宿:提供食宿

岗位职责1、协助宾客提拉行李及行李寄存服务。2、为有需要的宾客提供委托代办服务。下雨天为宾客提供雨伞租借服务。3、确保交班本上记录的每一件事情都已经落实。4、确保所接收的行李和包裹的安全,并存放在合适的地方。5、事先检查所有抵达和离店团队的分房名单。6、记录未完成的工作交给下一个班次。7、管理行李房,确保行李房干净、接收、存放行李和其他任何物品以及宾客的遗留物品的处理要按照正确的程序进行。岗位要求1、大专学历或同等文化程度。具有1年以上从事前厅服务工作经历。2、工作认真、作风细致、吃苦耐劳、反应灵活。3、能进行英语日常会话,开展对客服务。

薪资: 3.6千-4千 经验:不限 企业类型:全服务中档酒店/4星级
地区:浙江-湖州 食宿:提供食宿

岗位职责1.严守工作岗位,认真观察各种设备的运转情况。2.一旦出现报警,立即与消防员或领班联系,迅速查清报警原因并做好记录。3.一旦酒店发生火灾应立即报警,按火灾处理程序向有关人员进行报告。4.爱护仪器设备,发现小故障立即排除,如出现较大故障,立即请工程部技术员进行修复。5.熟悉酒店的火灾报警程序。6.分清和掌握消防监控板上的区域及代表的区域范围。7.每班认真填写“消防监控系统运行情况记录。8.无关人员不准进入消控中心。岗位要求1.了解消控中心的设施设备,身体健康,反应灵敏。2.具有一定的酒店消防工作经验,有较强的组织纪律性,责任心强。3.具备消控证

薪资: 3千-4.5千 经验:1年以上 企业类型:物业管理
地区:湖南-长沙 食宿:食宿情况

技能要求:前台接待,服务员,礼宾员,前台,客服专员岗位职责:1. 负责顾客现场接待及电话咨询;2. 配合公司各类会员活动的执行;3. 受理客户投诉问题、处理、汇报、反馈和分析工作。4. 负责商场整体活动配合和礼品发放;5. 负责顾客咨询接待和店内指引;6. 负责礼仪服务相关工作。任职要求:1. 大专或以上学历;2. 形象气质佳,男1.70m以上,女1.60m以上;3. 具备良好的主动服务意识,亲和力强;4. 外资企业、大型商业项目同岗工作经验者优先。

薪资: 8千-1.5万 经验:5年以上 企业类型:国际高端酒店/5星级
地区:广东-广州

To administer the day to day operations of the restaurant outlet in such a manner as to maximize revenues and minimize costs with particular attention to complete guest satisfaction, colleague welfare, and profit margins.管理餐厅每天的运营, 关注客人,提升顾客满意度,保障同事福利,尽可能在控制成本的基础上实现利润最大化。1. M inimum 5 years restaurant operations experience, at least 2 year management experience.五年餐厅工作经验和至少有两年以上的餐厅管理经验2. Excellent command of both spoken and written English and Mandarin书面与口语形式上都精通英语和普通话。3. Minimum vocational school with proven Food & Beverage Experience至少为专业学校毕业。

薪资: 8千-1.5万 经验:8年以上 企业类型:国际高端酒店/5星级
地区:广东-广州 食宿:提供食宿

负责妃吧的推广活动,维护宾客关系。

薪资: 8千-1.5万 经验:5年以上 企业类型:国际高端酒店/5星级
地区:四川-成都 食宿:提供食宿

岗位职责1.负责客房部的整体经营和运作;分配督导员工工作,制定工作计划。 2.确保部门成本及各项费用,得以良好的控制。3.根据酒店的运营标准,随时对房间和设施设备及各项物品进行检查。 4.制定部门的年度预算,并确保部门的经营费用控制在预算之内。5.检查客房部的设施和管理,抽查及提升本部门整体工作质量及工作效率。6.组织编制部门工作程序及工作考评。岗位要求1.有5年以上同星级客房管理工作经验。2.熟悉客房部专业知识,熟练使用电脑。3.掌握熟悉客房管理、服务流程和质量标准。4.具有组织协调能力、应变能力、经营能力以及文字表达能力和信息管理能力。

薪资: 7.5千-1.4万 经验:不限 企业类型:国际高端酒店/5星级
地区:陕西-西安 食宿:提供食宿

Assists the Front Office Manager in all aspects of their duties协助前厅部经理的各方面工作Assist Front Office Manager in execution of the management of staff协助前厅部经理管理员工Monitor Front Office personnel to ensure guests receive prompt, cordial attention and personal recognition监督前厅部员工,以确保来宾被及时的礼貌接待并得到充分的注意和重视Monitor Front Office and particularly Guest Relations personnel, to ensure IHG Rewards Club, known repeat guests and other VIPs receive special attention and recognition监督前厅部,特别是客户关系人员,以确保IHG优悦会会员、常客和其它贵宾得到特别关照和尊重Control the availability of rooms, rooms types, accuracy of room count and rate categories管理房间空余情况、房间类型、房间出租率和价格类型的准确性等Maximize occupancy, revenue and average rate while maintaining high service standards在保持服务的高标准的同时将入住率、收益和平均价格最大化Liaise with Housekeeping Department to ensure room image is maintained and the “Room Ready on Arrival” policy is adhered to与客房部联系,保持客房形象,并遵守“到店即可入住”的政策Turn away guests if occupancies deem it necessary ensuring no good-will is lost如无房则婉拒来客,以免丧失信誉Liaise closely with Executive Housekeeper to ensure special guest needs, amenities and other room related requests are met与行政管家紧密联系,以确保客人的特殊需要、关于各类用品的需要和其它与客房相关的需要得到满足Be aware of credit policies and procedures and liaise closely with Finance Department to ensure that credit procedures are properly carried out掌握信用政策和程序,并与财务部密切联系,以确保信用程序的完全执行Know system recovery procedures掌握系统复原程序Interpret computer reports分析电脑报告Compile statistics for front office and provide reports relating to that area为前厅部整编统计数字并提供与之相关的报告Continually check the accuracy of room count不断检查房间出租率的情况Approve upgrades and special amenities in absence of manager批准房间的免费升级及特殊设备的使用Maintain inter-departmental relationships to ensure seamless customer service保持各部门之间的关系以确保对客服务畅通Inspect frequently for cleanliness and orderliness, the lobby, reception and cashier’s desk and, on a random basis, VIP rooms prior to arrival经常到大厅、接待处和收银台检查其整洁情况,并在贵宾到来前对贵宾房进行抽查Assist in the preparation of efficient work schedule for Front Office Staff, arranging holidays and vacation, taking into consideration project occupancy and forecasts and any large group movements, especially those with early or late arrivals or departures在考虑项目入住情况和预测以及大规模的团组活动,特别是关于提前或延迟到达及离店的情况的前提下,为前厅部员工准备高效的工作计划,安排节日和假日Maintain appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture of departmental employees保持部门员工的行为、装束、卫生、制服穿着、外表和仪态标准Provide input for Front Office Departmental Meetings and deputizes in cases of absence参加前厅部部门会议并在缺席的情况下负责代理Promote Inter-hotel sales and in house facilities促进店际销售及完善内部设施Works with Superior and Human Resources on manpower planning and management needs与上级领导和人力资源部一起进行人力规划和管理需求。Works with Superior and Director of Finance in the preparation and management of the Department’s budget.与上级领导和财务总监一起编制和管理部门预算。

薪资: 7千-1.5万 经验:5年以上 企业类型:国际高端酒店/5星级
地区:广东-深圳

岗位职责1.制定酒店公关及媒体宣传计划。2.组织新闻界和商界人士参观饭店。3.向市场销售总监定期提交拜访总结报告。4.代表饭店参加所有官方活动。接待饭店所有的重要人物及宣传。5.处理负面新闻,进行危机公关。6.收集市场和竞争对手信息,每周向市场销售总监提交报告。岗位要求大专以上文化程度;2年以上同岗位工作经验。2.优秀的语言表达能力,能够在公关活动中进行富于感染力的演讲。3.较强的观察和应变能力,优秀的人际交往和协调能力,较强的社会活动能力。4.了解电子商务,大众传播,平面创意和具有创新性的写作与编辑能力。5.个性积极主动,工作认真负责。

薪资: 8千-1.5万 经验:3年以上 企业类型:国际高端酒店/5星级
地区:广东-深圳 食宿:提供食宿

Solicits/books local catering business and develops group business.开拓/签约本地市场的宴会会议生意同时大力挖掘团队活动。Develops and manages catering sales revenue and operation budgets, and provides forecasting reports.发展及管理宴会会议销售收入及经营预算,制定预算报告。Works with management team to create and implement a catering sales/marketing plan addressing revenue, customers and market.与管理团队共同合作制定并贯彻执行宴会销售计划以期收益的增加,客户与市场份额的增长。Assists with selling, implementation and follow-through of catering promotions.参与配合酒店销售,认真执行并有效跟进宴会及会议各类宣传活动。Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).执行并支持会议活动签约的各项操作环节(报价,合同拟定,客户反馈等)Demonstrates knowledge and proficiency of how and when to impose deadlines and delegate tasks.熟知并且能够明确关键时间截点的设定并且合理分配各项工作。

薪资: 8千-1.2万 经验:不限 企业类型:国际高端酒店/5星级
地区:山东-济宁 食宿:提供食宿

岗位职责:1.制定并组织宣传活动;协调相关部门;筹备和发行新闻稿;邀请VIP客户和媒体参加宣传活动;2.准备宣传册和其它的宣传资源;3.制定年度公关目标和预算,完成计划和达成目标;4.作为酒店的联系人,加强与媒体间的良好宣传并且抵制不良宣传;5.帮助广告公司代理商在完成策划和实施宣传活动时的协调工作;6.为海报、布景设计等提建议,例如向艺术工作者提供指导意见。监督和指导摄影师去拍摄相关活动的照片;7.帮助市场销售总监协调活动;岗位要求:1. 两年以上五星级酒店同岗位工作经验2 .熟练的英语听说读写能力;3. 认真细致,注重效率;4. 善于人际沟通和协调5. 能适应偶尔出差要求。

薪资: 8千-1.2万 经验:3年以上 企业类型:国际高端酒店/5星级
地区:云南-西双版纳 食宿:提供食宿

岗位职责财务回报 参与准备部门年度预算与财务计划。监控预算并控制费用,重点监督食品、酒水与人力成本。 与宴会部合作,发现提升营收的各种销售机会。推出促销活动,为宾客带来各种超值的杰出就餐体验。 确保安全处理信贷与财务交易。员工团队 处理员工日常事务,计划并分配工作,为每个员工设定工作绩效目标。为员工提供教导、辅导并给予定期反馈,协助解决各种员工矛盾,提高员工绩效。 教育和培训员工遵守国家、各省市与地方的法律和安全法规。确保员工获得关于质量与服务标准方面的恰当培训,为员工配备完成所有工作所需的工具、设备和授权。宾客体验 确保所有餐饮设备运行状况良好、定时清洁。 确保对包括宴会、会议场所在内的所有的餐饮设施进行清洁与除尘,并根据预期业务量储备适量库存。若有任何维修需求,应立即通知工程部。 制定并达成质量目标与宾客满意度目标。礼貌、迅速高效地对所有宾客提出的问题、投诉或要求予以响应,确保宾客感到非常满意。企业责任 为酒店管理本地餐饮市场营销计划;参加和维护整个系统的餐饮市场营销计划和促销活动。随时留意本地竞争对手动向和行业趋势。 会同行政主厨核准菜单设计与主题。执行恰当的餐饮库存流程。 决定所有食品、酒水、物资和设备的最大及最小库存量。可能需对酒店的安全负责,确保将偷窃、犯罪和其它风险降至最低。完成其它分配的任务,可能需要担任值班经理。任职要求:具备餐饮管理大专学历或完成高级餐饮管理培训,3年相关工作经验,具有管理工作经验,或具有同等教育和工作经历。酒店管理、烹饪或相关专业学士及以上学历或同等学历者优先考虑

薪资: 8千-1.2万 经验:5年以上 企业类型:国际高端酒店/5星级
地区:浙江-宁波 食宿:提供食宿

岗位职责1.制定酒店公关及媒体宣传计划。2.组织新闻界和商界人士参观饭店。3.向市场销售总监定期提交拜访总结报告。4.代表饭店参加所有官方活动。接待饭店所有的重要人物及宣传。5.处理负面新闻,进行危机公关。6.收集市场和竞争对手信息,每周向市场销售总监提交报告。岗位要求1.本科及以上文化,酒店筹备开业经历。2.优秀的语言表达能力,能够在公关活动中进行富于感染力的演讲。3.较强的观察和应变能力,优秀的人际交往和协调能力,较强的社会活动能力。4.了解电子商务,大众传播,平面创意和具有创新性的写作与编辑能力。5.个性积极主动,工作认真负责。

薪资: 8千-1.2万 经验:8年以上 企业类型:国际高端酒店/5星级
地区:海南-三亚 食宿:提供食宿

采购总监与各部门紧密合作,采购产品、用品、材料和设备;根据规格进行最具成本效益的采购;向需要采购部门的领导提供产品和供应新趋势的建议;管理存货控制以满足部门的需要;并监督收获部门同事的运作情况。The Director of Purchasing works closely with various departments in sourcing products, supplies, materials and equipment; negotiates the most cost-effective purchases according to the specifications; gives advices to department heads on new trend of products and supplies; manages inventory control to meet departments’ needs; and supervises the operation and all colleagues in the materials management department.

薪资: 8千-1.2万 经验:2年以上 企业类型:国际高端酒店/5星级
地区:海南-陵水 食宿:提供食宿

岗位职责1.负责酒店前厅部的接待和管理工作,熟知前厅服务设施的功能,处于完好状态。2.进行有关的市场计划分析制定部门工作计划,完成工作报告。3.使客房达到最高出租率,获取最佳的客房收入。4.督导下属部门主管,委派工作任务,明确岗位责任,随时调整工作部署。5.保持良好的客际关系,能独立有效地处理宾客投诉。6.协助酒店与更高一级领导处理突发事件。岗位要求1.有同岗位工作经验一年以上。2.熟悉酒店前厅的经营管理工作,具有较强的工作责任感和敬业精神。3.督导前厅各分部员工服务质量标准、操作流程标准并对前厅部各项工作实施全面监管。4.有效贯彻、落实并完成部门制订的每月工作计划。5.英语对话流利,有较强的协调管理能力,具有一定的销售能力。6.全面掌握前台收银方面的财务基础知识,能处理日常服务环节中所涉及到的财务方面的问题。

薪资: 8千-1.2万 经验:5年以上 企业类型:国际高端酒店/5星级
地区:上海-浦东新区 食宿:提供食宿

Job Description:Conduct sales calls with the intention of driving revenue as per budgets.根据酒店的预算及利润进行销售拜访。Create and offer proposals to clients as per rate guidelines and contracts to achieve budgeted market segmentation results.根据酒店的价格政策制作并发送报价单和合同给客户,以此获得达到预算的目的。Effectively close a sale or negotiation with a company or an individual using all selling tools and skills available and involve GSO when required in order to do so.利用所有的销售工具和技能有效地获取公司客户或个人的生意,有必要的话让全球销售办公室一起加入。Conduct site inspections for clients and business partners with the intention of highlighting the key and unique selling points of the property in order to drive sales.在带领客户参观酒店时特别强调酒店关键的特色。Liaise internally with various departments to ensure guests recieve the promised and expected levels of service during thier stay与所有的其他部门紧密合作来确保客人在住宿期间感受到酒店所承诺的和其所期望得到的服务。Qualifcation:•Educated up to graduate level•An education qualification in Tourism/ Hotel management would be ideal.•Basic knowledge of revenue management or pricing will also be a distinct advantage, but not necessary.•Minimum 5 years previous selling experience in international chain hotels.•Knowledge of Jumeirah would be a distinct advantage•Excellent verbal and written English language skills•Solid working knowledge of MS office applications- mostly Word, Excel and Outlook•Competent in OPERA version 5

薪资: 8千-1.2万 经验:8年以上 企业类型:国际高端酒店/5星级
地区:江苏-苏州-吴中区 食宿:提供食宿

岗位职责1、全面负责酒店会议,展示会等的推销等工作;2、制定会务销售的市场推销计划、并完善会务销售部工作程序和标准,制定会务销售部规章制度并指挥实施;3、参加酒店管理人员会议、完成上传下达工作;4、安排布置并督导下属人员的正常工作;5、建立改善宴会日记、客户合同存档、宴会订单和预报单的存档记录,使之成为有效的工作程序和管理手段6、定期对下属进行绩效评估,按奖惩制度实施奖惩,并加强对员工的培训工作、提高员工素质。岗位要求1、1、大专以上学历,从事相关工作7年以上或同等职位2年以上经验; 2、具有酒店会务销售岗位工作经验,能结合行业特点开展整体市场营销工作,有一定的客户积累,团队合作精神;3、对大型会务的组织及执行有丰富的经验;4、具有较强的管理能力、判断和决策能力、人际沟通协调能力、计划与执行能力;5、、熟悉珠三角会务客源市场优先;6、有强烈的事业心,责任感和勇于开拓的精神

薪资: 8千-1.2万 经验:5年以上 企业类型:国际高端酒店/5星级
地区:四川-成都 食宿:提供食宿

JOB SUMMARY职责概述Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision.  Works with property leadership team to identify and address employee and organizational development needs.  The position is responsible for ensuring effective training is in place to enable the achievement of desired business results.  Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills.  Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs.  Measures the effectiveness of training to ensure a return on investment.负责宣传、推动和执行公司价值观,确保所有培训与发展活动符合公司愿景的战略发展需要。与公司管理团队一起识别并制定员工和公司发展相匹配的培训计划。此职位有义务确保为达到经营指标而制定的培训有序开展。培训项目需集中在一系列主题,包括产品知识、公司文化、对客服务及管理技能等。开展培训需求评估,设计并发展公司自定义课程及核心课程。衡量培训结果以确保投入的收获。酒店及饭店管理、酒店业、工商管理或其他相关专业本科毕业;认证培训员;无需工作经验要求;CORE WORK ACTIVITIES主要工作内容Administering Employee Training Programs管理员工培训项目Promotes and informs employees about all training programs.宣传及推动培训项目。Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.在对客服务方面梳理榜样和典范,建立积极的宾客关系氛围。Helps employees identify specific behaviors that will contribute to service excellence.帮助员工识别建立卓越对客服务的行为。Ensures employees receive on-going training to understand guest expectations.确保持续进行关于识别客人期望的培训。Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.运用有效培训方式确保员工能够很好的理解宾客满意度,并且能够展示宾客满意度技巧。Meets with training cadre on a regular basis to support training efforts.与培训员定期开会,给予支持。Observes service behaviors of employees and provides feedback to individuals and/or managers.观察员工服务行为,为员工或者经理提供反馈。Evaluating Training Programs Effectiveness评估培训项目有效性Monitors enrollment and attendance at training classes.跟踪检查培训报名情况及培训出勤情况。Meets regularly with participants to assess progress and address concerns.定期与参加培训员工进行了解,评估培训进展、提成存在问题。Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.与一线营运部门负责人一起评估员工是否获得有效技能及管理能力培训。Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.回顾意见卡,宾客满意度及其他数据,识别需要改进领域。Measures transfer of learning from training courses to the operation.衡量培训结果转化至营运的转化率。Ensures adult learning principles are incorporated into training programs.确保培训理念与培训项目相匹配。Developing Training Program Plans and Budgets发展培训项目及指定培训预算Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision.确保所有的学习及发展活动(部门培训及通用类培训)都战略上符合公司愿景及发展。Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.识别培训及员工表现之间的鸿沟,与部门经理一起制定有助于表现改进的培训方案。Makes any necessary adjustments to training methodology and/or re-trains as appropriate.根据实际情况,适当调整及/或改进培训方案。Aligns current training and development programs to effectively impact key business indicators.调整现有培训及发展项目,以有效影响营业相关的关键指标。Establishes guidelines so employees understand expectations and parameters.建立有助于员工理解期望及标准的指导方针。Develops specific training to improve service performance.建立特别培训项目以提高服务表现。Drives brand values and philosophy in all training and development activities.在所有的培训及发展活动中传递品牌价值观及经营理念。Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.将宾客满意度作为部门会议的一个话题,并以持续改进为中心。Managing Training Budgets管理培训预算Participates in the development of the Training budget as required.参与所有培训相关预算指定。Manages budget in alignment with Human Resources and property financial goals.确保培训预算与人力资源预算及酒店财务目标相一致。Manages department controllable expenses to achieve or exceed budgeted goals.管理可控费用,以达到或者超过收入目标。 Utilizes P-card if appropriate to control and monitor departmental expenditures.如适用,使用P-Card控制和管理培训费用。

薪资: 8千-1.2万 经验:3年以上 企业类型:国际高端酒店/5星级
地区:四川-宜宾

岗位职责:1、努力完成部门营业指标;2、与前厅部协作合理控制安排每日客房清洁保养,使房间利用率最大化,争取最大的利润;3、保证管家部的服务质量;4、保证部门运作的高效率;5、带领全体管家部员工贯彻执行酒店管理层的各项方针政策;6、通盘考虑部门内部的节能和环保问题;7、与酒店其它各个部门,尤其是酒店销售部、前厅部以及餐饮部等保持紧密的联系,成为管家部与其它部门沟通协调的桥梁;8、酒店领导交办的其它事务。任职资格:三年以上同星级酒店同岗管理工作经历,形象气质良好,责任心强者。

薪资: 8千-1.2万 经验:5年以上 企业类型:国际高端酒店/5星级
地区:福建-南平 食宿:提供食宿

岗位职责1、确保遵循酒店的政策方针和品牌标准。2、协助餐饮总监对营业指标、服务质量、出品的全面把握。3、确保正确解释酒店的服务标准和酒店政策给员工并且让员工正确     的执行。4、对员工实施培训课程,进行全体员工的培训和评估他们的能力。5、根据市场变化全面做出产品的宣传推广工作。岗位要求1、优秀的英文和其它语言的沟通能力。2、全面的餐饮运营知识,对粤菜有深入的了解。3、5年相关的工作经验,3年主管级经验,同岗工作经验优先。4、良好的管理技能与服务意识。5、持有商业的敏锐感。6、积极主动和精力充沛。7、领导才干,和团队有良好的沟通。8、优秀的书面和口语的英文能力。

薪资: 8千-1.2万 经验:不限 企业类型:国际高端酒店/5星级
地区:贵州-铜仁 食宿:提供食宿

岗位职责1、负责酒店前厅部的接待和管理工作,熟知前厅服务设施的功能,处于完好状态。2、进行有关的市场计划分析制定部门工作计划,完成工作报告。3、使客房达到最高出租率,获取最佳的客房收入。4、督导下属部门主管,委派工作任务,明确岗位责任,随时调整工作部署。5、保持良好的客际关系,能独立有效地处理宾客投诉。6、协助酒店与更高一级领导处理突发事件。岗位要求1、大专以上学历,有同岗位工作经验。2、熟悉酒店前厅的经营管理工作,具有较强的工作责任感和敬业精神。3、督导前厅各分部员工服务质量标准、操作流程标准并对前厅部各项工作实施全面监管。4、有效贯彻、落实并完成部门制订的每月工作计划。5、英语对话流利,有较强的协调管理能力,具有一定的销售能力。6、全面掌握前台收银方面的财务基础知识,能处理日常服务环节中所涉及到的财务方面的问题。

薪资: 8千-1.1万 经验:不限 企业类型:国际高端酒店/5星级
地区:浙江-嘉兴-南湖区 食宿:提供食宿

The basic responsibilities of the Assistant Financial Controller is to ensure and maintain the smooth and effective day to day work routine within the Finance department and the resulting work efficiency, as well as the co-ordination and control of the month-end process. 助理财务总监的基本职责是确保并维护财务部门顺畅有效的日常工作,及工作效率,以及协调和控制月末关账进程.          1.Supervises and manages the daily work of the Finance department.监管并管理财务部门的日常工作。2.Ensures and is responsible for the accuracy and propriety of all charges and credits to the various accounts and ensure that they are properly recorded in the books on a timely basis.确保并负责对所有费用和各项账目的准确性,且确保它们被及时记录在案。3.Ensures that all balance sheet transactions are accounted for documented and properly reconciled.确保所有资产负债表的业务被正确地入账和调节。4.Review weekly bank reconciliation/ monthly balance sheet reconciliation/analyses.审查每周银行调节表/月度资产负债表调节的调节及分析。5.Is fully conversant with the Hilton standard chart of accounts and the correct use thereof.完全熟悉希尔顿会计科目表并准确使用。6.Ensures that the accounting records comply with local laws and regulations.确保会计记录遵守当地法律法规。7.Ensures the month end closing process is completed and the timely preparation of all required financial reports for review by the Director of Finance.确保月末关账流程的完成并及时准备所有需要的财务报告给财务总监审查。8.Ensures the accurate and prompt monthly and year-end closing of the books of accounts.确保每月及年末关账的及时及准确性。9.Ensure that policies and procedures are in compliance with Finance Standard Practise Instructions (SPI)确保所有政策和程序遵循财务标准(SPI)。10.Understand the requirements of the Internal Control Programme (ICP) and SOX and ensure that the hotel is in compliance with both by performing regular audits. 明白酒店内部控制程序和SOX的要求,并通过定期的审计确保酒店遵守上述两项的要求。11.Assists in the completion of forecasts and budgets as instructed.协助完成指定的预测和预算。12.Prepares monthly financial reports and schedules as directed, required by management and owners.根据管理层和业主的要求,准备每月财务报告和明细表。13.Thoroughly familiar with the duties and procedures of other team members within the Finance department over whom he/she has supervision.完全熟悉财务部门内受其管理的其他团队成员的责任及程序。14.Assists and coordinates the internal and external audit process.协调内部及外部审计流程。15.Conduct Payroll Audit if AFC is independent from payroll cycle.进行薪酬审计,若助理财务总监独立于薪酬流程。16.Ensure hotel to follow the government tax regulations, tax submitted on time.确保酒店遵守政府的税法,按时交税。17.Liaise and represent the hotel with all government authorities in regard to local tax matters, Price Control Bureau, foreign exchange, banks, pensions, etc.联络并代表酒店与政府机构处理当地税收,物价管理局,外汇,银行,养老金等问题。18.Liaise with local insurance companies regarding issues pertaining to local insurance coverage/issues.与当地保险公司联络有关当地保险事宜。19.Familiar, and keep up to date with, all policies of both the hotel and Hilton insofar as finance is involved.熟悉,并不断更新与财务有关的酒店及希尔顿的财务政策。20.Monitor daily bank cash position to ensure no over draft incurred.关注本酒店银行存款余额, 避免透支情况的发生。21.Capable of functioning as Controller for short periods of time in the event that the Director of Finance/Financial Controller is away from the hotel.能够在财务总监不在酒店的短时期内行使财务总监职能。。22.Ensures that all internal control procedures are strictly adhered to and communicates any perceived weakness to the Director of Finance/Financial Controller.确保所有的内部控制程序是被严格遵守,与财务总监沟通任何可预见的弱点。23.Minimises the risks of accidents and workers compensation costs by ensuring the correct work practises are used and that the area is safe from hazards.确保正确的工作实践及该工作区域的安全不受危害,使得意外的风险和员工赔偿费用最小化。24.Confers with management on reports, forecast budgets, policies and future planning.在报告,预算,政策和未来计划上与管理层协商。25.Performs any other duty as assigned by the Director of director manager.执行任何工作任务都像执行上级经理下达的任务一样。

薪资: 7千-1.1万 经验:不限 企业类型:国际高端酒店/5星级
地区:浙江-嘉兴-南湖区 食宿:提供食宿

Coordinate and manage the implementation of hotel training in line with DoubleTree and Hotel Policy and Procedure. Develop and maintain training resources and implement systems that promote growth and development and ensure we deliver the promise to all stake holders. Assist the Director of HR in creating an effective and efficient operation of Training Department.根据希尔顿酒店政策和执行程序协调、组织完成酒店培训任务,发展及保存培训资源,完善体系以促进发展及保证向股东提供承诺。协助人力资源总监保证培训部有效运作。1.Update training notice board with all information on “what is happening in and outside hotel” and training information.更新培训告示栏上所有关于酒店内部及外部的新消息和培训信息。2.Organize reward and certification programs.组织奖励及证书计划。3.Keep records of each individual TM on every training he/she attended of the hotel.保存每位员工的参加培训记录。4.Organize in coordination with Director of HR and Department Heads’ approved cross-training .组织协调人力资源总监和部门经理批准的交叉培训。5.Coordinate departmental cross-training.协调部门间交叉培训。6.Develop strategies which address hotel guidelines and Human Resources policies on training and development.发展关于确定酒店宗旨和人力资源关于培训和发展的政策的战略。7.Develop plans to conduct needs analyses and in-house training on a regular basis.定期进行培训需求分析和酒店内培训。8.Design and maintain hotel training records or legislative on a regular basis.定期制订并保存酒店培训记录。9.Ensure that training and development are integrated into business plans and budgets, and targeted goals are identified and monitored.保证培训和发展与经营计划、预算相结合,明确并监督计划目标。10.Coordinate work operations within the department.协调部门内部工作。11.Facilitate multiskilling.促进多技能培训。12.Manage the planning and delivery of orientation programs.计划及实施入职培训计划。13.Assist all departmental trainers if necessary with their training.必要时协助所有部门训导师的培训。14.Carries out any other reasonable duties and responsibilities as assigned.完成任何其他合理的职责和被指派的职责。15.Performs any other duty as assigned by the Department manager.执行任何工作任务都像执行部门经理下达的任务一样。

薪资: 8千-1.1万 经验:5年以上 企业类型:国际高端酒店/5星级
地区:北京-朝阳区

DUTIES-        Support the manager in daily operation-        Assist in maximising the performance of the restaurant-        Train and mentor staff whenever appropriate REQUIREMENTS-        Must have related experience in either a luxury restaurant or a 5* hotel environment-        Enjoy interacting with people and have a passion for Food & Beverage-        A self-starter and a teamplayer-        Creative with an eye for detail-        Communicate and write with fluency in English and Chinese

薪资: 7千-1万 经验:5年以上 企业类型:国际高端酒店/5星级
地区:贵州-贵阳 食宿:提供食宿

Perfer same position background同等工作经历更佳Perfer Luxury Hotel Background奢华酒店背景更佳Collects all government pension & medical insurance policy and keep good communication with top management.注意收集政府有关社会统筹和医疗保险的政策,与相关管理人员保持良好的关系。Talent service: personal file transfer & communication with labor office or other relevant Talent & Culture Centres.对人才的服务:做好与劳动厅或人才交流中心等相关部门的人事档案交流工作。Follow up employment contract review作好人才合同的跟踪。Assist in the routine function of Personnel Administration, talent time recording, as well as talent services and talent activities.协助日常人事管理工作,并协助办理人才福利和组织人才活动。 Assist Talent & Culture Manager to monitor talent relations and motivation program in the hotel.协助人才与文化经理做好促进人才关系、调动人才积极性的工作。·           To complete the annual working hours system approval.每年完成工时制审批工作。 Handling entry procedures for foreigner.办理外国人入境就业手续。To improve the work performance and carry on assignment as well as develop better service for the hotel and talents.增进酒店的服务质量和提高人才工作水平。 Perform other function as assigned.完成其它分配的任务。Review personnel policies, procedures and practice. Recommend changes, modification or up-dated information to the Talent & Culture Manager.研究有关人事方面的政策规定以及相关操作程序与惯例。如有改动、变更或最新规定,及时向人才与文化经理汇报。 

薪资: 8千-1万 经验:3年以上 企业类型:国际高端酒店/5星级
地区:广东-佛山

·Develop deep understanding and knowledge of key sectors targeted by hotel and ensure products and services are ahead of competition to maximise guest satisfaction深入了解酒店目标的客户群和确保酒店产品和服务是在竞争对手中领先,并最大化客户满意度。·Participate in the preparation of the annual departmental operating budget and financial plans. Monitor budget and up sell products and services while minimising waste to increase revenue.参与年度部门运行预算和财务计划的准备工作。监管预算,追加销售更多的产品和服务,避免浪费,提高营收。·Negotiate food and beverage prices, function space, and hotel services within approved departmental booking guidelines.在部门预订指南允许的范围内就食品和饮料的价格、活动空间和酒店服务进行谈判。·Promote teamwork and quality service through daily communication and coordination with other departments. Ensure appropriate staffing levels based on guest volume. Interact with outside contacts: Guests, Vendors, and other contacts as needed.通过与其他部门保持日常的沟通与协调,提高团队工作效率和服务质量。依据宾客数量确保有足够的服务人员。维护与宾客、供应商及其他相关利益方的良好关系。·Conduct banquet and catering facility tours and entertain clients to enhance the guest’s meeting/banquet experience.引导和招待宾客参观宴会和餐饮设施,以提升宾客的会务或宴会体验。·Assist clients with menu planning, food and beverage coordination, table arrangements, decoration options, etc.协助宾客制定菜单、协调餐饮活动、会场布局和选择装饰等。·Arrange all details of meetings and conventions to include room set-ups, staging, lighting, audio-visual, traffic flow, menus, décor, entertainment, group room blocks, and VIP services.安排会务活动的所有细节,包括会务室布置、舞台、灯光、视听设备、客流、菜单、装饰、娱乐活动、团体住宿预订及贵宾服务等。·Plan and conduct pre-wedding and post-wedding meetings with clients and catering staff to determine potential enhancements to the guest experience.在活动前和活动后策划并召开客户和员工会议,发掘提升宾客体验的各种潜在机会。· Analyse and action against client satisfaction surveys to improve services.分析客户满意度调查报告,并有针对性地改进服务。

薪资: 7千-1万 经验:2年以上 企业类型:国际高端酒店/5星级
地区:北京 食宿:提供食宿

此职位要求咖啡店店长经验优先岗位职责:• To ensure smooth and efficient operation of the assigned outlet. Operate the outlet as a business unit as per the standards and procedures and practice managerial principles, in order to achieve departmental goals, in terms of Guest Satisfaction, financial targets, and training and high employee morale.• 确保餐厅及房内用膳的顺利运作,并超越客人的期望。根据标准与程序将餐厅作为生意单位来经营。作为餐厅经理应不断提高、完善管理技能,以实现本部门在客人满意率、利润收入指标、提高员工士气等方面目标。• Develop Standards & Procedures, in keeping with the hotel policies and procedures• 按照饭店的标准程序制定服务标准及规则• Ensure all the staff carry out the tasks according to the S&P• 确保员工按照标准与程序完成任务• Complies with the hotel specific, guidelines of Guests Satisfaction Index. The incumbent will initiate systems and procedures to meet and if possible exceed guest’s expectations• 遵守酒店的规章制度及令客人满意计划,推广相关系统的程序知识,尽可能的超越客人期望• Manage outlet service• 管理餐厅服务• Manage cash handling procedures• 管理现金的兑付和每日的结帐工作• Oversee the preparation of daily banking and cash flow reports• 监督每日财务报告• Instruct staff in credit policies and facilities• 指导员工了解信用政策和设备• Establish cash security procedures• 建立现金安全兑换程序 • Manage the maintenance of equipment• 负责设备的维护任职资格:• Good command food & coffee product and menu knowledge.• 熟悉餐饮、咖啡知识和餐厅菜单• Consult with Executive chef, regarding menu planning and delivery of service.• 与行政总厨共同磋商制定菜单• Total knowledge & understanding of Food Preparation Standard & Procedure.• 了解并熟知所有食品准备的标准和程序• Good command of beverage knowledge• 熟悉酒水知识• Implement beverage service skill• 酒水服务知识• Ensure that service is carried out in accordance with S &P’s and SGSS standards  • 确保员工根据SGSS标准给客人提供服务• Continually improving and enhancing service standards, and updating the Standards and Procedures as and when required.• 承担起客人满意的责任• Manage the delivery of high quality service to guests• 负责对客服务战略的发展和实施• 2 years of relevant experience or similar supervisory role, or an equivalent combination of education and work-related experience,especially as starbucks manager priority• 2年相关工作经验或相似的管理经验,或与此相当的教育与工作经验结合的背景 ,尤其有类似星巴克咖啡店店长经验优先

薪资: 7千-1万 经验:8年以上 企业类型:国际高端酒店/5星级
地区:广东-佛山 食宿:提供食宿

1, Pre-opening international hotel experience    国际品牌酒店开业筹备经验2, At least two years same position international hotel experience    国际品牌酒店相同职位两年以上工作经验3, Honest and Sincere     正直诚实,真诚4, Customer service oriented      具备良好的服务意识5, Self-motivated      自我激励6, Flexible and open-minded     灵活开放7, Persistent in pursuing goals      追求目标8, Adaptable the new or challenging environment     适应挑战9, Good oral English skills       良好的英语口语表达能力

薪资: 8千-1万 经验:5年以上 企业类型:国际高端酒店/5星级
地区:广东-佛山 食宿:提供食宿

·         Assist DOE and ADOE to complete the establishment of the hotel’s facility and equipment system accounts, assist in the completion of the revision of various rules and regulations, maintenance standards, and operating procedures, assist in the supervision of implementation and random inspections, and ensure strictness of the system协助工程总监、副总监完成酒店各设施设备系统台账的建立,协助完成各规章制度、维保标准、操作流程的梳理修订,辅助监督执行和抽查,保障制度的严谨性。·         Take the lead in formulating strict and thorough inspection, maintenance and repair plans for guest room electromechanical equipment, sanitary ware facilities, decoration, doors and windows, intelligent control, etc. based on the hotel’s operating needs and the characteristics of the hotel’s guest room facilities and equipment, and organize supervision and implementation to ensure the facilities and equipment in guest rooms are 100% in good condition主导依据酒店经营需要和本酒店客房设施设备特点,制定严格周密的客房机电设备、卫浴洁具设施、装饰装修、门窗、智能控制等检查、维护、保养、维修计划,并组织监督实施,确保客房设施设备100%完好。·         Assist DOE and ADOE to establish an outsourced maintenance and monitoring system standard process based on the hotel’s operating needs and the characteristics of the hotel’s guest room facilities and equipment, arrange maintenance plans in advance, and carry out targeted internal shifts and vacations according to the maintenance plan to form targeted outsourced supervision to ensure outsourced maintenance Effective implementation, after the maintenance is completed, should organize the acceptance, technical clarification, transfer to the user, supervision and assessment of the use status of user协助总监、副总监建立外委保养监测制度标准流程,提前进行保养计划安排,依据保养计划进行内部针对性排班休假,形成针对性外委监督,保障外委保养有效实施,保养完成后组织验收、技术交底,向使用人进行移交,监督考核使用人使用状况。·         Assist DOE and ADOE to classify users of hotel equipment and facilities, energy control, temperature and humidity control, etc. according to hotel area, establish usage standards, energy conservation and consumption reduction standards for training and supervision协助总监、副总监将酒店设备设施、能源管控、温湿度管控等依据酒店分区划分使用人,建立使用标准、节能降耗等标准进行培训和监督使用。·         Assist DOE and ADOE to complete the KPI indicators for employees at all levels, conduct strict monthly assessments, and conduct face-to-face communication and assistance for the last person in the continuous assessment.协助总监、副总监完成各层级员工KPI指标,进行月度严格考核,对连续考核末位进行面谈沟通和帮扶。·         Prepare training course and plans for each system of the hotel, and supervise the implementation of training and assessment.编制酒店各系统的培训课件和计划,并监督落实培训以及考核。·         Assist in completing the monthly work summary and working plan of next month, and submit the maintenance work summary regularly.协助完成月度工作总结和下月计划,定期提交维保工作总结。·         Assist in the completion of monthly purchasing materials and ensure comprehensiveness, supervise the completion of monthly warehouse inventory and ensure proper stock.协助完成月度申购材料梳理,保障全面性,督促完成月度仓库的盘点和保障库存适当。

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