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列表 明细
薪资: 6千-8千 经验:不限 企业类型:国内高端酒店/5星级
地区:北京-朝阳区 食宿:提供食宿

岗位职责1.制定并完善酒店各项培训管理制度。2.协助上级进行全酒店各部门日常培训需求分析。3.负责新员工的入职培训工作。外请人员来店培训的服务工作。4.负责全酒店员工的公共外语、行业素质意识及酒店规章制度培训。5.收取各部门季度、月度培训计划、初审工作。6.协助上级培训各部门业务培训负责人培训技巧和知识。7.编辑最新酒店业管理和信息资料,向各部门和全体员工推荐公布。岗位要求1.大专以上学历,有相同岗位工作经验2年以上。2.具有良好的沟通能力和协调能力。3.具有较强的文字综合能力和口头表达能力。3.能按照酒店经营发展对人才的需要,制订酒店总体培训规划和实施计划。4.具备教育学、心理学以及酒店管理理论知识。5.熟悉员工的规律、特点和岗位培训工作程序。

薪资: 3千-4千 经验:1年以上 企业类型:有限服务中档酒店
地区:广东-广州 食宿:提供食宿

岗位职责: 1.确保自己的服饰、发型整洁、淡妆等方面全部符合规定的要求。 2.查看交班记录,了解上一班的移交事项,并负责处理。 3.熟悉预订资料,了解客情,尤其要记住即将来店的贵宾、常客的姓名,了解酒店的所有活动。 4.熟悉酒店有关客房销售的各项政策,向来店宾客推销客房,努力争取最好的经济效益。 5.熟练前厅部各项专业业务和技能,做好对客服务。 6.熟练掌握店内外信息,提供准确的问讯服务。 7.负责为下榻酒店的宾客办理入住登记及退房手续。 8.负责客房钥匙的管理和发放工作并严格遵守验证制度。 9.制作有关报表,为其它部门提供准确的接待信息。 岗位要求: 1.中专以上文化程度,较好的英语沟通能力。 2.性格开朗、头脑灵活、工作踏实,具有较强的服务意识、推销意识和责任感。 3.通晓酒店各项对客政策、设施设备及服务种类以及前厅工作程度和规范。 4.相貌端正,身体健康。

薪资: 面议 经验:2年以上 企业类型:国际高端酒店/5星级
地区:宁夏-银川 食宿:提供食宿

To be present at the pool area at all times. Not to leave the pool unattended at any time during operating hours.确保游泳池区域始终有救生员在场,在营业时间决不能出现现场无人值班的现象。工作时间内不能做与工作无关的任何事宜,如有特殊情况需要顶岗,需经过救生培训的员工方可。顶岗的员工承担与救生员同样的工作职责。Adhere to the specified hygiene and personal appearance standards of the Hotel.坚持按照酒店标准来整理个人卫生和仪容仪表。Ensure as the highest priority the safety and security of our guests and members. To be attentive to all actions of the guests in the areas of responsibility and ensure the rules and regulations of the area are followed.确保我们客人和会员的安全是最重要的,负责注意客人在泳池区域内的行为,以确保符合我们的规章制度。Ensure the Emergency and Rescue Procedures are followed in the case of guest accidents or swimming difficulties.确保能对意外事件伤害和紧急事件的救助,或对游泳困难者给予帮助。Guide the activities of guests in a favourable and efficient manner.以良好的态度,文明的行为及时有效的方式对客人的行为予以指导和纠正。Ensure any noticeable variation with regards to the chemical control or clarity of the pool water is reported immediately to the Director of SPA and the Engineering Department.确保时刻注意并记录所要求的化学药品的变化或游泳池水质的清晰度,如有变化立即响水疗中心总监和工程部报告。Do general clean for the central area of the pool.(Ensure that there is without any dirt and water on the floor;Be responsible for cleaning the disinfection pool which should contain the bottom as well as the surrounding floor of the pool.)负责泳池中心区域的整体清洁。(随时确保泳池地面无积水、污渍,下班前负责清理浸脚池,用水龟清洁池底及池边的清洁工作。)To be able to identify return guest and VIPs.要能够识别回头客和VIP客人。Never say "No".  Always find a way to exceed the guest's needs.从不说“不”,总要找到使客人满意的方法。Observe and highlight service areas which can be improved to maximize guest value for money.注意观察服务区域,改进一切不足的地方,尽可能让客人感到物有所值。Required to assist in all areas within the Pool when called upon. 在泳池范围内,有任何需要立刻给予帮助。Be aware of the latest technology of the Hotel and willing to learn.要熟知酒店最新的服务技能并乐意不断学习.Always be updated on the safety and security of the Pool by attending training.通过参加安全培训来确保泳池的整体安全。Never compromise safety.从不违反安全章程。Ensures the highest level of safety and security to all internal and external customers.确保内部和外部人员的高度安全。To ensure the Pool Counter is manned at all times and provide the guest with pool towels for use in the pool areas.确保游泳池柜台始终有人操作,以便为客人提供毛巾.Participate actively in company-initiated employee activities.积极的参与酒店组织的员工活动。Cooperate and coordinate with colleagues whenever necessary.随时都有必要同其他同僚进行合作和协调。Adhere to set procedures for attendance and timekeeping.坚持按照酒店程序打卡出勤。Adhere to the followed standards of the Employee Handbook as Rules and Regulations for yourself.按照酒店员工手册及部门规章制度作为自己的行为准则。

薪资: 4万-8万 经验:10年以上 企业类型:国际高端酒店/5星级
地区:上海 食宿:面议

Position Summary This is a leadership position overseeing the entire commercial organization and its performance for Wyndham Hotels and Resorts for Greater China. The person is responsible for leading the sales team as well as leading the loyalty program team and the revenue management team, and executing all commercial strategy in the region. He / She is responsible for actively participating as a member of the Global Sales & Distribution leadership team and working closely with Sales Operations and Planning and Sales Communications. This role also provides guidance to the sales and marketing teams of Wyndham Hotels & Resorts managed hotels in Greater China, both in pre-opening and operating status, hotel owners/managers and the master licensee teams in China. Responsibilities Overall Focus·         Develop / execute comprehensive commercial strategy and operating plan for Greater China’s global sales team, revenue management team and loyalty program team.·         Develop / maintain strong top-to-top relationships with key customers in each of the sales segments·         Develop / manage processes that maximize franchisee / owner participation and master licensee participation in WHR commercial programs·         Partner effectively with Brand Operations, HIT, Marketing, Master Licensees and Franchisees / Owners·         Highly autonomous in building/managing relationships both internally and externally·         Strategic and tactical decision-making on a daily basis·         Significant budget oversight·         Drive hotel revenues ($100s of millions) Driving Performance·         Works closely with the Operations Team, managed hotel General Managers and hotel Directors of Sales & Marketing to conduct business reviews and develop marketing and sales strategies and tactics which support revenue maximization, enhancement of brands and returns to owners for new and existing hotels.·         Reviews marketing and sales budgets and allocated expenditures to ensure most effective use of funds available to support business objectives.·         Conduct periodical reviews on all managed hotels in Greater China and identify hotels with a shortfall in revenue against budget or a downtrend in business. Work with the hotels on developing strategies and plans addressing the issues and follow through on the execution.·         Oversees the GSO key account strategies, RFPs, pursuit of new business for existing hotels and new openings. Provide constant feedback with marketing intelligence for the sales team to follow up on.·         Supports the Revenue Management team to ensure effective use of revenue management systems in the region to maximize revenue opportunities.·         Participates in the development of the pre-opening sales and revenue planning of new hotels and to ensure that the plans are well executed. Keeps abreast of Sales & Marketing related best practices in the assigned area and take the initiative to share with other DOSMs.·         Ensure synergy in the use of hotel operating systems, technology and sales practices and the sharing of best practices.·         Supports and monitors overall Wyndham Rewards loyalty program marketing, operational and communications strategies for China aligned with overall program goals and positioning to drive membership and engagement.·         Assists the brand marketing team on special projects and new brand initiatives as well as ensuring that the hotels and brands are well represented in collaterals, advertising, promotions and displays. Ensure that all brand standards and values are maintained at all times.·         Provide sales & marketing guidance to pre-opening hotels to facilitate a smooth hotel opening and transition into operations.·         Work closely with Hotel Opening Team and Sales & Marketing functional leads to develop a Sales & Marketing opening critical path, tools and tracking for managed hotels in Greater China to shorten the ramp-up after opening. Team Management & Talent Development·         Lead, develop and train commercial team members to be a high performance / best in class team·         Identify high potential talents for development in the assigned area. Ensure that there are Personal Development Plans for the individuals and the plans are well executed.·         Work closely with commercial functional team leaders and Human Resources in identifying external candidates for the ongoing development of the region. Requirements / Qualifications: ·         Bachelor of Science degree required, masters degree preferred·         20+ years working experience with at least 5+ years sales leadership experience in travel or hospitality industries·         Strong speaking and written communication skills in English and Mandarin Chinese·         Strong leadership skills and team building skills·         Effective negotiating skills·         Strong strategic thinking and strong tactical skills·         Ability to work collaboratively with Operations, Marketing, Master Licensees and Franchisees / Owners·         Strong problem solving / decision making skills·         Experience with multi-brand entity is preferred·         Ability to analyze, interpret and extract trends from data·         Demonstrate an affinity with technology·         International strategic marketing experience·         Work Management-   Establishes goals and objectives and sets performance targets-   Ability to manage multiple tasks-   Deliver presentations with impact-   Partnership driven-   Can meet deadlines-   Thinks globally·         People Management, able to create work environment that:-   Energizes, motivates and supports employees-   Foster a climate of open communication, trust and respect-   Encourages team behavior-   Effectively communicates with all levels-   A strong leader, able to act as a role model·         Other / Attributes-   Creative thinker-   Understands people, people focused-   Strategic and tactical thinker-   Is patient, yet persistent-   Demanding but reasonable-   Culturally aware and sensitive

薪资: 5万-8万 经验:10年以上 企业类型:国际高端酒店/5星级
地区:广西-桂林 食宿:提供食宿

职位要求:一、知识渊博,自然亲切,谦逊自信,乐于分享;二、富有创造性的思维(艺术DNA),充满活力与激情,乐于接受挑战;三、具备丰富的酒店管理经验及卓越的领导才能;四、具有高效和优雅的服务精神;五、拥有国际化的视野、独到的洞察力以及出色的沟通能力;六、拥有敏锐的商业直觉;七、拥有“艺术、设计类酒店”工作经验者优先考虑。岗位职责:一、全权负责处理酒店的一切事务,带领全体员工努力工作,完成酒店所确定的各项目标;二、制定酒店经营方向和管理目标,包括制定一系列规章制度和服务操作规程,规定各级管理人员和员工的职责,并监督贯彻执行。对本行业各种动向有高度的敏感性,制定市场拓展计划,带领销售部进行全面的推广销售。三、以酒店目标为导向,打造一个“心存美好,服务高效,脚踏实地,互相包容,提供高水准服务和出品”的服务团队,为宾客带来优质的、特别的入住体验。以身作则,关心员工,奖罚分明,使酒店有高度凝聚力。四、健全各项财务制度。阅读分析每日、每月、每季度报表,督促监督财务部门做好成本控制,财务预算等工作;指导财务工作;检查分析每月营业情况;检查收支情况,检查应收帐款和应付帐款;五、根据酒店的发展方向,制定行之有效的战略人力资源管理系统。六、建立健全酒店的组织系统,使之合理化、精简化、效率化。指导训导工作,培养人才,提高整个酒店的服务质量和员工素质;七、与各界人土保持良好的公共关系,树立酒店形象,并代表酒店出面接待酒店重要贵宾;八、有重点地定期巡视公众场所及各部门工作情况,检查服务质量题,并将巡视结果传达至有关部门;九、负责酒店维修、保养工作。

薪资: 10万以上 经验:10年以上 企业类型:国际高端酒店/5星级
地区:福建-泉州

岗位职责:1、全面负责酒管公司各酒店的整体运营,并将实施情况向董事长报告;2、建立酒店管理公司运行机构机制,制定、组织实施并监督执行酒店管理公司各项制度及工作流程、健全酒店管理公司管理体系;3、负责维护当地各种关系为酒店管理公司的发展创造良好的内、外部工作环境;4、主导酒店建设、装修工作协调,负责新酒店开业前期各项准备工作。任职要求: 1、45周岁以下,本科及以上学历,酒店管理相关专业,5年以上同等岗位工作经验;2、具备较高层面的系统化管理思维,出色的思维分析、判断、预测、决策能力;3、优秀的领导能力,精明干练,思维敏捷,沟通表达能力强。4、有大型企业和跨国企业工作经历的优先;5、会英语和日语的优先。工作地点:泉州、晋江。年薪100-200万。

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