KEY DUTIES AND RESPONSIBILITIES: Directs and manages all aspects of the Sales and Marketing activities.Responsibilities include the development and execution of marketing plans and promotional strategies for each of the revenue generating areas of the hotel, rooms, banqueting, F&B, Spa.Manages the sales & marketing teams to achieve budgeted revenues for all areas of the hotel.Effective interaction with corporate office through Head of Global Sales & Distribution Specific responsibilities: Ø Produce the Annual Revenue Plan, Marketing Budgets and Forecasts Ø Produce Annual Sales & Marketing Plan related to the Revenue Plan to ensure Revenue Plan objectives are achieved Ø Develop and manage the Sales & Marketing team, including annual goal setting for each member and ensure detailed action plans are in place and executed by each individual Ø Develop strategies for each market segment; Leisure (TA,TO/ WHO, DMC), group (leisure & corporate), Events (wedding, automotive, finance, pharma, product launch, luxury brands/fashion) for the sales team to follow and maximise business opportunities Ø Manages the rooms revenue management function closely with the Reservations Manager and executes with agility the various revenue strategies required to deliver the budgeted revenues for rooms and villas. Implement tactical offers as needed. Ø Develops with the Marketing Executive all collateral required for each market segment to ensure Sales & Marketing team have the necessary tools to present and confirm business for the property. Review regularly internal promotional pieces Ø Provides a professional, advisory support service to the General Manager Ø Develops partnerships within the local community and Shanghai to drive business to all areas of the resort. Ø Create and implement special programs/packages to achieve greater profitability through: - Increasing overall occupancy and driving rate- Increasing business volume during off-peak periods- Increasing local Food & Beverage and Banquet Sales Ø Participate as an active member of the community through associations, memberships and other trade organizations Ø Hold weekly Monday morning Sales & Marketing meetings with the team to ensure action plans are being followed, objectives and targets are being met by the sales team Ø Hold a bi-weekly Sales & Marketing meeting with F&B, Spa HOD’s to continuously develop activities to drive business to the Spa and Restaurants. Ø Organize and promote, in cooperation with the Food & Beverage Department special projects to stimulate Food & beverage sales within the community, including, but limited to, tournaments, balls, parties, gastronomic festivities, etc. Ø Interacts with individuals outside the hotel, including, but not limited to clients, Convention Bureaus, local Hotel Associations, Government Tourist offices, Airlines, Travel Agents, Tour Operators, competitors and other members of the local community Ø Procure new and repeat business for the hotel by maintaining contact with Airlines, Travel Agencies, Commercial Houses, Private Clubs and Professional Associations within the community and neighboring markets Ø Work closely with the Dir of Communications to review regularly the Public Relations activities to ensure high awareness of the hotel in the local and national media Ø Work closely with the Corporate Sales and Marketing personnel and implement corporate initiatives as directed. Ø Work with Human Resources on manpower planning and management needs Ø Work with Director of Finance in the preparation and management of the Department’s budget JOB EXPERIENCE & QUALIFICATIONS:Ø A minimum of 5 years in a senior sales & marketing on role.Ø Bachelor’s degree in Sales, Marketing or related field. Ø 4 years of relevant experience or similar supervisory role, or an equivalent combination of education and work-related experience.Ø Proficient in the use of Microsoft Office, Salesforce, Opera TECHNICAL EXPERTISE:Ø Driven, motivated, excellent interpersonal skill set, team player, proven track record in man-management skillsØ Confident and proactive, with excellent communication and written skillsØ Demonstrate ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.Ø Problem solving, reasoning, strong organizational and training abilities. KEY METRICS:· Departments Budget· Employee Satisfaction Survey REPORTING LINE:The Director of Sales & Marketing reports directly into the General Manager, with a dotted line to the Head of Global Sales & Distribution.