• 宾客服务经理

• 大连金石滩鲁能希尔顿度假酒店
• 2020-01-27 22:00:48

1.掌握当日重要客人预抵和离店信息，提前做好接待和欢送准备。2.参与各项前厅部的工作，发现并上报工作中出现的问题。3.处理客人投诉，即时提供补救服务。4.各类突发事件的应急处理。5.追踪宾客满意度，并协助相关部门制定改进计划。

• Conrad Service Supervisor康莱德服务中心主管

• 北京康莱德酒店
  处理神速

  处理神速
• 2020-01-23 18:05:00

Work experience in similar capacity with international chain hotels will be better同等职位国际酒店经验优先考虑；Good guests service sense and professional skills.良好的服务意识和专业技能；Good verbal Chinese & English communication skills良好的中英文口语交流能力。

• 行政楼层主管 Executive Floor Supervisor

• 北京JW万豪酒店
• 2020-01-23 10:34:14

Major Functions 主要职能 Report to Executive Floor Manager. 协助行政楼层经理确保客区的正常运营 Assist Executive Floor Manager to ensure asmooth front of house operations.向行政楼层经理汇报 Ensure that all associates are adhering to allhotel policies, standards, procedures and  regulations. Needs to be able to perform in all front of housefunctions. 确保所有员工都符合酒店的政策、标准、程序及规定。能够执行一线部门的工作。 Specific Duties具体职责 Responsible for thesmooth, efficient and professional operation of all Executive Floor areas.Ensure good communications among departments. 负责整个行政楼层区域正常、有效及专业的运营。确保部门间良好的沟通 Have knowledge oflocal areas and be informed at all times about cultural, historical attractionsas well as their locations and hours of operation. 熟悉酒店本地周边环境，了解本地文化名胜古迹的地点及营业时间 Act as point ofcontact to arrange and organize guest stay. Act as role model for fellowassociates and assure service quality meet brand standard. Create welcomehospitality and professional atmosphere in your area to ensure total guestsatisfaction.负责安排和组织客人在店的安排。作为员工们的学习榜样确保服务质量符合品牌标准。营造热情专业的氛围，保证客人的满意度。 Ensures that allprocedures and policies are in place and followed. Conducts audit and controlson a regular basis. Communicates with accounting in case of any irregularities;and coaches and counsels associates whenever appropriate. 确保所有的政策都是适合的并且被遵守的，进行日常的检查与控制。 Ensure propercheck-in/ out procedure are followed. Strictly follows bank-out procedures andcash handling procedures. Be familiar with sales strategy, ensure No FurtherRate guarantee确保员工正确的为客人办理入住登记和结账程序。严格遵守收取银行卡及现金的程序。熟悉销售策略。 EnsureConfidentiality of User Log-on. Ensure that Executive Floor users are loggedout when leaving the area.确保用户权限的私密性。确保行政楼层所有员工在离开工作岗位时退出系统 Responsible fortraining and hiring newly hired associates in guest relations area. Ensuresthat daily training is provided for technical, hospitality, communication,management, and organizational skills. 15 minute daily training is required. 负责客户关系部的培训及招聘新员工。确保提供技能、服务类、沟通、管理及组织等培训。要求每天15分钟进行培训 Ensures thatrecognition programs for both guest and associates are in place and working.Responsible for all repeat guest special requests, lead front desk team tofollow through and ensure guest has an enjoyable stay. Establish system inplace for repeat/rewards/VIP guest recognition program. Being able tocontribute and lead front desk team to participate in up sale program. 确保员工奖励政策及客人奖励政策是适当的及正常运转的。负责所有回头客的特殊要求，带领前台员工为客人提供愉快的入住。建立适当的奖励回头客/贵宾客人的计划。能够带领前台员工参与到销售计划中 Directlyresponsible for Marriott Rewards Sign-up program. Responsible of establishingthe game plan; ensure rewards sign- up rates and activation rates meets brandgoal. 直接负责万豪集团奖励政策；负责建立计划；确保奖励政策的价格及活动的价格符合集团目标。 Controls costs effectively to meet budgetguidelines. Has control system in place for all controllable costs and manhours. Being able to effectively and adequately make department schedule. 有效的控制成本，达到预算的标准。具有适当的控制成本及人力资本的系统。能够制定有效的及充分的部门计划。 Initiates additional tasks to improve existingprocedures and guest satisfaction.制定工作计划用于提高现在的工作程序及客人满意度。 Resolves system problems and can operate thesystem manually. Can lead the staff through a down time.解决系统问题并可以手动操作系统。可以带领员工度过停机时间。 General Duties职责概述 Be well groomed andconform to the hotel's dress code and deportment仪容仪表符合酒店对着装和行为举止的要求 Be informed aboutdaily operations and events.了解酒店每天的运营状况和重要事件 Be highly visibleduring extraordinary events.在非常事件发生时，忠于职守 Be familiar withsales strategies; communicate daily with reservation sales.熟悉销售政策，每天与预订销售交流 Develop a thoroughknowledge about all brands in Marriott's portfolio.对万豪旗下品牌有一个全面的认识 Know all frequentcustomers and be familiar with their special requests. Ensure that their needsare met.认识所有常客，并熟悉他们的特殊要求，以保证他们的要求能够得到满足 Be familiar withcultural differences and know correct behaviour for each culture. Also know thedifferent protocols and etiquette.熟悉文化差异并指导每一种文化对应的正确举止。同时知道不同的礼节。 Be knowledgeableabout all emergency plans and know how to act upon them.了解所有应急程序，并知道如何操作。 Report any unusualoccurrences immediately to the front office manager及时地向前厅部经理报告不寻常的事件 At all times strive to represent Marriott inthe most professional and courteous manner.任何时候都努力以礼貌专业的形象代表万豪  Job Specifications职位要求     Profile of Competency  工作能力      "  Customer Service –Oriented  对客服务技巧  "  Efficiency   有效率  "  Desirable Communication Skill  沟通技巧  "  Organizer  组织能力  "  Team Player  团队合作      Language   语言      "  Fluent in Mandarin; English preferred  表达流利的普通话和英文      Education   教育      "  Minimum 2 years of relative area work  experience  2年以上相关领域工作经验  

• Front Desk Supervisor 前台接待主管

• 北京万豪行政公寓
• 2020-01-23 18:45:55

 Responsibilities 工作职责1. Assist Front Office Manager, Assistant Front Office Manager, Guest Relations Manager to ensure a smooth front of house operations.协助前厅部经理，前厅部副经理，宾客关系经理确保前厅部的正常运作。 2. Act as point of contact to arrange and organize guest stay. Act as role model for fellow associates and assure service quality meet brand standard. Create welcome hospitality and professional atmosphere in your area to ensure total guest satisfaction.3. 合理的安排客人入住。在下属的员工中起模范带头作用并确保服务质量和集团标准一致。制造热情欢迎和专业的气氛在你的工作范围以确保所有的客人满意。 Ensure Guest Relations team is positively affecting GSS scores for Problem Experienced by resolving guest issues timely, effectively, and professionally while hotel interest is observed4. 确保前台员工即时，有效和职业的处理客人的事情，以积极的提高GSS中问题经历。 Responsible for the smooth, efficient and professional operation of all front desk areas. Ensure good communications among departments.5. 负责前台所有区域正常，有效和专业的运作。确保与相关部门良好的沟通。 Ensure proper check-in/ out procedure are followed. Strictly follows bank-out procedures and cash handling procedures. Be familiar with sales strategy, ensure No Further Rate guarantee6. 确保执行正确的入住和结账程序。严格按照现金及非现金业务的操作程序。熟悉销售策略，确保价格统一。 Responsible for training and hiring newly hired associates in guest relations area. Ensures that daily training is provided for technical, hospitality, communication, management, and organizational skills. 15 minute daily training is required.7. 负责培训新入职员工在客人区域的培训。确保每日的培训包含技能技巧，信息沟通，管理和组织的技巧。参加每日15分钟培训。 Ensures that recognition programs for both guest and associates are in place and working. Responsible for all repeat guest special requests, lead front desk team to follow through and ensure guest has an enjoyable stay. Establish system in place for repeat/rewards/VIP guest recognition program. Being able to contribute and lead front desk team to participate in up sale program.8. 确保客人及员工的奖励计划合适并执行。负责所有回头客的特殊要求，领导前台员工确保客人有一个愉快的入住经历。在系统中建立回头客/积分兑换/VIP客人的奖赏计划。带领前台努力进行升级销售。  Requirements 任职要求1. Be well groomed and conform to the hotel's dress code and deportment.良好的仪容仪表，行为、穿着符合酒店的规定。2. Desirable Communication Skill  良好的沟通技巧。3. Responsible and able to take initiative 有责任心，工作主动。3. Minimum 1-2 years of relative area work experience至少1-2年相关部门的工作经验。

• Lifeguard救生员

• 北京万豪行政公寓
• 2020-01-23 18:45:55

Responsibilities:1.  Keep a close eye for the swimming pool and take prompt and effective measures if there is any abnormal.密切注意池内情况，对于各种异常情况，果断迅速的采取有效求助措施。2. Always be aware and alert on safety issues and precautions. Do not overlook safety for associates and guests.要任何安全隐患保持关注和警惕性。不能将员工和客人至于危险之中。3. Ensure all safety signage are in place and properly display (not faded), if so take owner-ship of the problem and report accordingly to engineering to have it replace. 确保所有的安全警示标志完好，要基于主人翁角度积极配合工程部们发现和报告不符合安全标准的标识并及时更换。     4. Profound swimming and first aid knowledge, and swimming pool hygiene disinfection.掌握游泳和救生急救技术，懂得游泳卫生消毒知识；5. Shower rooms should be check regularly depending on peak hours and ensure it’s clean for next guest’s use. e.g. removal of used towels and even hair on trap..浴室要定期检查，特别在繁忙时刻，要确保一客一清，如：收集用过的浴巾，清理毛发等 Requirements:1. Preferably with service experience in relevant industry有相关工作经历者优先2. Own high safety awareness and is very responsible.有强烈的安全意识和责任感3. Local Lifeguard Certificate有本地的救生员证书4. Clean and tidy  仪表整洁干净 

• 西餐厨师

• 成都蔚蓝卡地亚酒店管理有限责任公司
• 2020-01-23 15:16:07

工作职责：1、服从总厨及厨师长安排，高质量完成各项出品工作；2、可独立出品各类热荤冷荤；3、妥善处理客人对出品的投诉；4、严格按照食品制作流程操作，杜绝原料浪费；5、协助厨师长开原料单并做好成本控制； 6、完成上级领导交办的其他工作任务。岗位要求：1.高星级酒店热菜厨师工作经验3年及以上；2.熟悉热房工作流程；工作地点：蔚蓝卡地亚.花园城（地铁1号线B5口）

• Residence Club Agent行政楼层接待员

• 北京新世界酒店
• 2020-01-23 17:51:08

岗位职责1.帮助行政楼层宾客做好入住及退房工作。2.检查并确保为重要宾客所预分的房间已经就绪，所有的小礼物在宾客抵达前已经放入宾客房间.3.在宾客入住时为宾客提供欢迎茶服务，引领客人到房间并向宾客介绍酒店的设施。4.推销酒店的餐厅并为他们提供预订服务。5.迎接并陪同抵达的重要宾客，在宾客离店时应向客人道别。6.同前台员工密切合作以确保宾客住顺畅，为行政楼层宾客提供下午茶服务。7.阅读工作日志并签字，注意板面上的最后一条通知并落实。8.及时向行政楼层经理报告宾客的投诉。岗位要求1.大专以上学历，有同岗位工作经验。2.能吃苦耐劳，相貌端正，头脑灵活，能适应翻班制。3.具备与宾客沟通交流技巧和很好的客服意识，能承受工作压力。4.知晓相关酒店财务制度，具有很好的团队协作性和服从性。

• 大堂吧领班 Library Captain

• 北京王府井希尔顿酒店
  投递最多

  投递最多
• 2020-01-23 11:35:47

Assist Supervisor and on operations and development of the outlet and to ensure that these areas are profit centre, operate with well-formulated objectives, Under the general guidance and supervision of the Assistant Outlet Manager and within limits of the established Hilton Hotel Policies & Procedures and Brand Service Standards.协助部门主管，确保每个区域以完善的经营方式成为酒店的利润中心, 在部门经理的指导和管理下，根据限定的酒店规章制度及品牌服务标准来服务。 Ensure prompt, efficient and courteous –service确保服务是快速的，高效礼貌的服务 Monitor service cycle, service standards and assist in service as required.监督服务周期，监督服务水平，对有需要的员工提供帮助 Review regularly SALT scores and analyze guest questionnaires. Solicit guest feedback and analyze guest feedback from log book. Provide action plans in order to improve SALT scores where necessary.定期的核查顾客调查问卷打分表和顾客，顾客反馈表，从日志记录本中分析顾客反馈意见；在有需要的时候提供计划以便提升Salt分数 To maintain a high customer service focus by approaching your job with the customers always in mind工作中始终把客人放在第一位，提高对客服务的质量 To look after the need of  the staff and deliver a high standard of customer service关注员工的需求，给客人最高质量的服务 To ensure that all guest have received service beyond their expectations确保客人得到的服务远超过他们的期望值 To manage team in individual skills and performance to the highest possible level管理团队不同的业务技能和绩效,达到最高的水平 To ensure that all systems and procedures are carried out with accuracy according to Hilton Brand Standards确保所有的系统和程序遵照希尔顿的品牌标准执行

• 员工餐厅高级厨师（炒锅）

• 北京王府井希尔顿酒店
  投递最多

  投递最多
• 2020-01-23 11:35:38

1、为客人和员工高效率的提供食物，做到物美价廉，要按照标准食谱制作并且要符合食品卫生 。2、在厨房运作方面支持厨师长工作，保证提供高效率的服务。3、计划和准备执行高质量的食品和摆设在指定的餐厅。4、根据标准食谱卡、为客人及员工准备和制作食品。5、严格按照菜谱、标准和摆盘标准。6、在酒店运营之中保持HACCP各方面要求。7、正确操作所有的设备、器具和机器。8、可以被要求进行外卖工作。9、可以被要求在厨房以外的地点完成工作。10、可以被要求进行盘存工作。

• 酒吧领班 Bar Captain

• 北京王府井希尔顿酒店
  投递最多

  投递最多
• 2020-01-23 11:35:38

1. 协助部门主管，确保每个区域以完善的经营方式成为酒店的利润中心, 在部门经理的指导和管理下，根据限定的酒店规章制度及品牌服务标准来服务。2. 确保服务是快速的，高效礼貌的服务3. 监督服务周期，监督服务水平，对有需要的员工提供帮助4. 定期的核查顾客调查问卷打分表和顾客，顾客反馈表，从日志记录本中分析顾客反馈意见；在有需要的时候提供计划以便提升Salt分数5. 工作中始终把客人放在第一位，提高对客服务的质量6. 关注员工的需求，给客人最高质量的服务7. 确保客人得到的服务远超过他们的期望值8. 管理团队不同的业务技能和绩效,达到最高的水平9. 确保所有的系统和程序遵照希尔顿的品牌标准执行10. 协助部门经理对所有活动的顺利进行跟踪及反馈。11. 给员工积极的影响，根据员工不同的个性解决问题，与员工和客人的交流要始终保持清晰 

• 培训与发展部主管/文员 L&D Supervisor/officer

• 北京王府井希尔顿酒店
  投递最多

  投递最多
• 2020-01-23 11:35:38

Assist Training Manager to implement the training function to support hotel’s business objectives and management goals.  Coordinate and support hotel generic training, deparTeamMemberental training, language training, associates knowledge etc.  Keep and track training data.  Couching and facilitate other associates by demonstrating brand value to all associates always.协助培训经理在酒店实施培训活动以支持酒店的经营目标及持续的管理目标。协调酒店一般培训，部门培训，语言培训, 员工知识。保留并更新培训数据和资料。指导，推进员工表现并时刻表现出品牌核心价值。

• 会员销售经理/主管/专员

• 成都蔚蓝卡地亚酒店管理有限责任公司
• 2020-01-22 14:24:40

岗位职责：1. 会员权益办理，会员关系维护；2. 根据销售计划开展会员储值卡销售工作；3. 主导各类型的企业专场活动及定制派对、宴会餐饮策划及执行；4. 协助部门经理制定合理的商业运营阶段促销推广政策；5. 负责会员服务日常运作，收集及建立客户台账。任职要求：1、熟悉高端商业销售、酒店宴会销售、会所会员制服务运营管理；2、具有良好的会员制服务体系建设与实施能力；3、具有良好的客户开拓与客户关系维护能力； 4、形象气质佳，职业化程度高，具有较强的沟通、统筹协调、人际交往能力，及解决复杂问题的能力。薪酬：5K-15K+高额奖金，14月薪（年薪20万）

• 前台主管 Front Desk Supervisor

• 北京JW万豪酒店
• 2020-01-23 10:34:14

Responsible for GSS scores on Arrival Experience and Received Preferred Room TypeEnsure Guest Relations team is positively affecting GSS scores for Problem Experienced by resolving guest issues timely, effectively, and professionally while hotel interest is observedResponsible for the smooth, efficient and professional operation of all front desk areas. Ensure good communications among departments. Have knowledge of local areas and be informed at all times about cultural, historical attractions as well as their locations and hours of operation. Act as point of contact to arrange and organize guest stay. Act as role model for fellow associates and assure service quality meet brand standard. Create welcome hospitality and professional atmosphere in your area to ensure total guest satisfaction.Responsible and supervise Rooms Controller, Front Desk Clerks and Lobby Greeters.Ensures that all procedures and policies are in place and followed. Conducts audit and controls on a regular basis. Communicates with accounting in case of any irregularities; and coaches and counsels associates whenever appropriate. Ensure proper check-in/ out procedure are followed. Strictly follows bank-out procedures and cash handling procedures. Be familiar with sales strategy, ensure No Further Rate guaranteeEnsure Confidentiality of User Log-ons. Ensure that Front Desk users are logged out when leaving the area.Responsible for Rooms Controllers daily tasks being followed and reviewed. Appropriate and accurate room blockings are being indicated on a daily basis. Responsible for training and hiring newly hired associates in guest relations area. Ensures that daily training is provided for technical, hospitality, communication, management, and organizational skills. 15 minute daily training is required. Ensures that recognition programs for both guest and associates are in place and working. Responsible for all repeat guest special requests, lead front desk team to follow through and ensure guest has an enjoyable stay. Establish system in place for repeat/rewards/VIP guest recognition program. Being able to contribute and lead front desk team to participate in up sale program.Directly responsible for Marriott Rewards Sign-up program. Responsible of establishing the game plan; ensure rewards sign- up rates and activation rates meets brand goal. Controls costs effectively to meet budget guidelines. Has control system in place for all controllable costs and man hours. Being able to effectively and adequately make department schedule.

• 西厨厨师

• 广州辉盛阁国际酒店公寓 Fraser Suites Guangzhou
• 2020-01-23 09:00:39

1. Maintain highest standard of hygiene & sanitation in the kitchen.    保持高标准的厨房卫生。2. Responsible for set up of assigned work station.    负责指定工作区域的运作。3. Supervising & training of staff.    督导和培训员工。4. Prepares & controls food usage in order to minimize waste.    在工作中尽量减少浪费。5. To maintain the highest standard of personal hygiene and appearance at all times.   保持良好的个人卫生与仪表仪容。6. Daily inspection of all walk in refrigerators in ensure proper rotation of all food, covered & dated.   每日检查冰箱食品是否按要求摆放.(正常交替,加盖,有标签)。7. Taste all soups, sauces and prepared foods, to make certain it is fresh.    测试所有的汤、酱料和准备的食品，保证其新鲜8. Assist the Chef in managing the kitchen operation.    协助厨师长管理厨房运作。任职要求：1. Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.   具备政府法律规定的相关饮食、厨房卫生服务证书。2. Problem solving, reasoning, motivating, organizational and training abilities.    高效的解决问题能力，具备良好的激励、组织能力和培训技能。3. Good writing skills    具备良好的书写能力。4. Diploma or Vocational Certificate in Culinary Skills or related field.    与厨师相关的专业学历或教育5. 1 years’ experience as a chef including at least an equivalent combination of education and experience.    一年以上的相关工作经验或者与之相关的教育经历。

• 客房主管

• 广州辉盛阁国际酒店公寓 Fraser Suites Guangzhou
• 2020-01-23 09:00:39

岗位职责1.掌握所辖客房的状况。2.检查客房部的设施和管理，抽查本部门工作质量及工作效率。3.负责向下属员工下达工作指标和工作任务，并指导其工作。4.熟悉部门的运作情况，处理每天的事务，发现问题及时进行指导。5.留意宾客动态，处理一般性的宾客投诉，有重大事故时须向部门经理报告。岗位要求1.有一定的英语会话能力和一定的组织能力及协调能力。2.熟悉客房管理专业知识、熟练运用电脑。

• 餐饮/宴会销售主管

• 成都蔚蓝卡地亚酒店管理有限责任公司
• 2020-01-22 14:24:40

岗位职责1.负责会员权益办理、会员关系维系和拓展；2.协助项目运营总监制定合理的商业运营阶段促销推广政策；3.根据销售计划开展会员储值卡销售工作；4.主导各类型的企业专场活动及定制派对、宴会餐饮策划及执行；5.负责会员服务日常运作，收集及建立客户台账。岗位要求1.熟悉高端商业销售、酒店宴会销售、会所会员制服务运营管理优先；2.具有良好的会员制服务体系建设与实施能力；3.具有良好的客户开拓与客户关系维护能力； 4.形象气质佳，职业化程度高，具有较强的沟通、统筹协调、人际交往能力，及解决复杂问题的能力。底薪+提成+绩效+年终奖+晋升平台+固定班车接送+……工作地点：成都市双流区牧华路9号1段-牧马山蔚蓝卡地亚

• 会员销售

• 成都蔚蓝卡地亚酒店管理有限责任公司
• 2020-01-22 14:24:40

岗位职责1.负责会员权益办理、会员关系维系和拓展；2.协助项目运营总监制定合理的商业运营阶段促销推广政策；3.根据销售计划开展会员储值卡销售工作；4.主导各类型的企业专场活动及定制派对、宴会餐饮策划及执行；5.负责会员服务日常运作，收集及建立客户台账。岗位要求1.熟悉高端商业销售、酒店宴会销售、会所会员制服务运营管理优先；2.具有良好的会员制服务体系建设与实施能力；3.具有良好的客户开拓与客户关系维护能力； 4.形象气质佳，职业化程度高，具有较强的沟通、统筹协调、人际交往能力，及解决复杂问题的能力。底薪+提成+绩效+年终奖+晋升平台+固定班车接送+……工作地点：成都市双流区牧华路9号1段-牧马山蔚蓝卡地亚

• 公区清洁员

• 广州辉盛阁国际酒店公寓 Fraser Suites Guangzhou
• 2020-01-23 09:00:39

岗位职责1.负责全酒店公共区域设备设施的清洁与保养。2.正确使用清洁剂及清洁工具。3.负责营业区域的清洁。4.保证客用卫生间的清洁水平。5.保证会议区域和办公区域的清洁。6.负责酒店外区域和员工通道的清洁。7.负责酒店大理石精面清洁。8.严格执行安全操作规程，防止意外事故发生。岗位要求1.身体健康，相貌端正。2.接受过正规客房服务培训。3.熟悉对大理石清洁技能。

• 员工餐厅厨师主管

• 北京新青海喜来登酒店
• 2020-01-22 16:35:37

岗位职责：1. 确保食品新鲜、配料恰当、色香味俱全、安全食用。2. 配合厨师长合理分配工作，安排班次。3. 随时学习并且贯彻执行卫生标准43条。4. 向员工培训万豪的标准，确保随时达到标准。 职位要求：1. 3年以上相关工作经验2. 持有由认证机构颁发的文凭或经过专业培训者优先考虑3. 烹饪专业学校毕业

• 工程部各种技术工/Technician

• 杭州西子湖四季酒店
• 2020-01-22 16:41:57

The Four Seasons Hotel Hangzhou at West Lake is looking for Technician who share a passion for excellence and who infuse enthusiasm into everything they do.杭州西子湖四季酒店正在寻找追求卓越并能够倾注热情于做好每一件事的技术工。（具体中文岗位要求及介绍请见下方）We hire motivated people who we train to perform superbly, while we create an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways. We encourage and expect all of our employees to behave consistently in a manner which demonstrates:► Commitment to supportive teamwork and open communication► Responsibility for ongoing enhancement of their skills and performance► Recognition of personal accountability for their own actions and the outcomes of those actions► An understanding of the effect of their behavior on our guests, their fellow employees and the reputation of the CompanyJoin our teamWe demonstrate our beliefs most meaningfully in the way we treat each other and by the example we set for one another. In all our interactions with our colleagues, we seek to deal with others as we would have them deal with us."Four Seasons Hotel Hangzhou at West Lake provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.工作职责1. 推进和执行所有设备的维护保养并更新相应的保养记录。2. 判断所有设备故障并进行维修，包括电机、启动装置、断路器、空调主机及其他整个建筑内的所有相关设备。3. 及时响应并处理顾客关于客房或公共地区设施维修的要求。4. 处理所有紧急事件，比如火灾、停电等。5. 清洁所有工作区域，包括机房、设备间等，并保持酒店和部门工作的有序进行。等等。优先考虑的资质和技能1. 高中以上学历，或相关院校毕业生。2. 有1-2年的相关岗位工作经验。3. 能按服务工作规范的质量标准独立进行工作。Join us and Enjoy…► An opportunity to build a life-long career with global potential and a real sense of pride in work well done► Best-in-industry training► Complimentary stays at Four Seasons properties (based on availability) with discounted meals► Incentive bonus/ competitive salaries► Employee service awards► Annual employee party/ social and sporting eventsLearn more about what it is like to work at Four Seasons – Visit us:Official Website: http://jobs.fourseasons.com/LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resortsVery East: http://job.veryeast.cn/784080 WeChat: 杭州四季HR

• 西厨厨师 / Western Kitchen Commis

• 杭州西子湖四季酒店
• 2020-01-22 16:41:57

The Four Seasons Hotel Hangzhou at West Lake is looking for Western Kitchen Commis 1 who share a passion for excellence and who infuse enthusiasm into everything she/ he does.杭州西子湖四季酒店正在寻找追求卓越的激情，并且对自己所做的每件事都充满热情的西厨一级厨师。 We hire motivated people who we train to perform superbly, while we create an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways. We encourage and expect all of our employees to behave consistently in a manner which demonstrates: o Commitment to supportive teamwork and open communication o Responsibility for ongoing enhancement of their skills and performance o Recognition of personal accountability for their own actions and the outcomes of those actions o An understanding of the effect of their behavior on our guests, their fellow employees and the reputation of the Company我们寻找那些有积极性的员工，我们训练他们使他们表现出色，同时我们也能够创造一个可以使他们蓬勃发展的环境。我们鼓励并期望我们所有的员工始终如一地按照以下方式行事:o承诺执行团队合作和开放沟通o承担持续提升他们的技能和表现的责任o认识到个人对自己的行动及行动结果负有责任o了解个人的行为对客人、同事和公司声誉的影响 Join our team加入我们的团队 We demonstrate our beliefs most meaningfully in the way we treat each other and by the example we set for one another. In all our interactions with our colleagues, we seek to deal with others as we would have them deal with us." Four Seasons Hotel Hangzhou at West Lake provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.我们的信念，首重于如何互相对待，彼此树立榜样, 在与宾客，商业伙伴和同事间的交往之中，我们致力寻求互相沟通谅解的方式，也希望能够得到别人同样的对待。杭州西子湖四季酒店向员工提供和客人一样的关怀，四季酒店从 1998 年起。获“财富”杂志评为一百家最理想的工作机构之一 Responsibilities工作职责 1.              遵守薪资&制服准则。1.              To be able to perform requested FS standards at the action stations when facing guest and providing with FS hospitality, Service Culture and Smile 在前场工作台面对客人时，遵守四季标准：服务理念和面带微笑。2.              To set up and complete the mise en place for breakfast/lunch/dinner according to schedule & roster根据计划&排班为早餐/午餐/晚餐做准备工作。3.              To prepare and plate menu items accordingly to established FS guidelines and food standards.根据四季准则和标准准备出品的相关东西。 4.              To operate all equipment safely and properly in the kitchen and also ensuring they are kept clean after use  安全地、合理地使用厨房设备并在使用后清洁。5.              To read all orders.查看所有点单。6.              To prepare and present on a timely basis all foods for breakfast/lunch/dinner service to established standard.及时为早餐/中餐/晚餐准备和摆放所有食物，以达到标准。7.              To respect and accommodate server’s requests regarding guest’s personally, preference and request.针对客人个人喜好事宜时，请尊重并满足服务员的要求。8.              To handle food and rotate it accordingly to established procedures. 根据准则处理和贮藏食物。9.              To make requisition, obtaining proper signature, submit, pick up of all items needed for the day and the next day with assistance of the Chef de Partie  or Sous Chef on duty 协助当班主管或副厨师长申请、签字、上交和领取当日和次日所需原料。10.          To work closely with standard recipes and plate presentations in order to maintain standard of quality in production and presentation. 遵从食谱和摆盘，以确保出品质量。11.          To clean all work areas & throughout at the end of the shift including own fridge, freezer, gasket, knifes and cutting board.下班时清洁工作区域，包括冰箱、冷库、刀具和砧板。12.          To ensure a neat, clean, sanitized and organized work area保证工作区域整洁卫生。13.          To maintain a positive attitude toward changes and high level of professionalism灵活应变、态度积极，保持专业水准。14.          To handle and report any accident immediately, no matter how minor.处理和汇报突发事件，无论事情大小。15.          To maintain a good working relationship with other employees, providing instruction and encouragement as needed.和同事相处融洽，必要时提供建议支持。16.          To maintain a full line of communication with supervisors.和主管保持良好沟通。17.          To respond properly in any hotel emergency or safety situation.合理回应酒店的紧急事件。18.          To perform other tasks or projects assigned by hotel management and staff.           执行酒店分配的其他任务。 Preferred Qualifications and Skills优先考虑的资格和技能 1. High school education or equivalent experience. 2. Mandarin speaking is a must and work authorization in China is required3. Good basic knowledge of food safety, hygiene and sanitation 4. Good basic knowledge of Local, Asian, Western and International Cuisine 1. 高中或同等以上学历。2. 必须会讲普通话，在中国需要工作许可。3. 良好的食品卫生安全基础知识。4. 良好的本地、中式、西式和国际菜式基础知识。 Join us and Enjoy…加入我们可以享受到… o An opportunity to build a life-long career with global potential and a real sense of pride in work well done o Best-in-industry training o Complimentary stays at Four Seasons properties (based on availability) with discounted meals o Incentive bonus/ competitive salaries o Employee service awards o Annual employee party/ social and sporting events一份长期稳定的具有全球性的潜力，并对出色的工作有真正的自豪感的工作。业界最好的培训。免费入住四季酒店的机会(根据酒店的营运情况)，并可享受员工折扣的餐饮。刺激的年终奖/具有竞争力的薪酬。员工服务奖励。员工年会/社交及体育活动。Learn more about what it is like to work at Four Seasons – Visit us:点击下方链接，获取更多资讯。http://jobs.fourseasons.com/https://www.linkedin.com/company/four-seasons-hotels-and-resortshttp://job.veryeast.cn/784080 Wechat: 杭州四季HR

• 房务部管理培训生/ Rooms Division Manager In Training

• 杭州西子湖四季酒店
• 2020-01-22 16:41:57

The Four Seasons Hotel Hangzhou at West Lake is looking for Rooms Division Management In Training who share a passion for excellence and who infuse enthusiasm into everything they do.We hire motivated people who we train to perform superbly, while we create an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways. We encourage and expect all of our employees to behave consistently in a manner which demonstrates:▶ Commitment to supportive teamwork and open communication▶ Responsibility for ongoing enhancement of their skills and performance▶ Recognition of personal accountability for their own actions and the outcomes of those actions▶ An understanding of the effect of their behavior on our guests, their fellow employees and the reputation of the CompanyJoin our teamWe demonstrate our beliefs most meaningfully in the way we treat each other and by the example we set for one another. In all our interactions with our colleagues, we seek to deal with others as we would have them deal with us."Four Seasons Hotel Hangzhou at West Lake provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.Responsibilities 1. Checks in guest in an efficient and friendly manner, using guest name whenever possible.  Assures that guest is assigned type of room requested and the correct rate is charged. Arranges for luggage to be delivered to guest room.  Issues correct keys to the guest.2. Checks out guest at end of stay.  Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest.  Settles bill accurately through credit card or cash transaction.3. Resolves customer complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone. 4. Maintains a balanced bank assigned by the hotel.  Makes change, cashes checks, and exchanges foreign currency. Reconciles all transactions at the close of each shift of both own and the Guest Relations Officer.5. Utilizes a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests. Coordinate with Housekeeping ensuring rooms are release in a timely manner. 6. Accepts reservations, changes and cancellations in the absence of Reservations Department Staff.  Makes confirmation for guest with regards to their booking.7. Can answer guest calls and direct them appropriately in the absence of a Communications Operator. 8. Ensure all guest information is entered into PSB “Police Station Bureau” system correctly on a timely manner and registration of guest information is completed accordingly. All guest passport or ID is being scanned and updated. Outside guest/ visitors are registered into the PSB visitor booklet. Reports any discrepancies and follow up accordingly.Preferred Qualifications and Skills1. Ideally a bachelor’s degree in hospitality2. Twelve months of relevant industry experience3. English and one additional language4. Knowledge of the local language of the hotel where you will complete your training is desirable5. Eligibility to work at the location of the hotel where you will complete your training is essentialJoin us and Enjoy…▶ An opportunity to build a life-long career with global potential and a real sense of pride in work well done▶ Best-in-industry training▶ Complimentary stays at Four Seasons properties (based on availability) with discounted meals▶ Incentive bonus/ competitive salaries▶ Employee service awards▶ Annual employee party/ social and sporting eventsLearn more about what it is like to work at Four Seasons – Visit us:Official Website: http://jobs.fourseasons.com/LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resortsVery East: http://job.veryeast.cn/784080 WeChat: 杭州四季HR

• 水疗中心前台接待/ SPA GRO

• 杭州西子湖四季酒店
• 2020-01-22 16:41:57

The Four Seasons Hotel Hangzhou at West Lake is looking for SPA Reception Guest Relations Officer who share a passion for excellence and who infuse enthusiasm into everything they do.We hire motivated people who we train to perform superbly, while we create an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways. We encourage and expect all of our employees to behave consistently in a manner which demonstrates:► Commitment to supportive teamwork and open communication► Responsibility for ongoing enhancement of their skills and performance► Recognition of personal accountability for their own actions and the outcomes of those actions► An understanding of the effect of their behavior on our guests, their fellow employees and the reputation of the CompanyJoin our teamWe demonstrate our beliefs most meaningfully in the way we treat each other and by the example we set for one another. In all our interactions with our colleagues, we seek to deal with others as we would have them deal with us."Four Seasons Hotel Hangzhou at West Lake provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.Responsibilities  1. The ability to follow proper payroll and key procedures.2. The ability to verify the attendant staff is present.3. The ability to greet all guests who enter the Spa4. The ability to have a thorough understanding of every spa service including benefits, indications & contraindications5. The ability to organize and schedule all guest bookings.6. The ability to operate the Spa RA system for spa reservations and all other Spa Soft functions7. The ability to read and update the daily log and communicate relevant information to the staff.8. The ability to operate the computer, copier, fax and credit card machines.9. The ability to produce all Spa reports as required by management.10. The ability to process outgoing mail.11. The ability to process all charges.12. The ability to set up and handle gift certificates.13. The ability to use guests name appropriately in all situations.14.    The ability to copy and distribute materials.15.    The ability to upsell treatments to guests when booking.Preferred Qualifications and Skills1. Ideally a college diploma in hospitality2. Twelve months of relevant industry experience3. English and one additional language4. Knowledge of the local language of the hotel where you will complete your training is desirable5. Eligibility to work at the location of the hotel where you will complete your training is essentialJoin us and Enjoy…► An opportunity to build a life-long career with global potential and a real sense of pride in work well done► Best-in-industry training► Complimentary stays at Four Seasons properties (based on availability) with discounted meals► Incentive bonus/ competitive salaries► Employee service awards► Annual employee party/ social and sporting eventsLearn more about what it is like to work at Four Seasons – Visit us:Official Website: http://jobs.fourseasons.com/LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resortsVery East: http://job.veryeast.cn/784080 WeChat: 杭州四季HR

• 公寓主管

• 北京丽都皇冠假日酒店
  处理神速

  处理神速
• 2020-01-22 16:10:57

1.具有良好的中英文沟通能力2.熟悉微软办公软件的操作3.能适应早、中班的工作班次

• 客房杯具消毒

• 北京丽都皇冠假日酒店
  处理神速

  处理神速
• 2020-01-22 16:10:57

岗位职责：负责杯具的清洁与消毒工作。任职要求：1. 具有同职位相关工作经验者优先考虑；2. 良好沟通写作能力，吃苦耐劳。