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列表 明细
薪资: 4千-5千 经验:3年以上 企业类型:精品酒店
地区:黑龙江-哈尔滨 食宿:提供食宿

工作内容:1、对餐厅实行全面管理,确保为客人提供优质餐饮服务,完成每月营业指标。2、根据制定的服务标准,确保员工对宾客服务的正确性及一贯性。。3、根据接待情况安排班次,合理分工,确保部门平日及节假日期间的正常运营。4、熟知食品、酒水知识,能够向宾客提供合理的建议。5、保持并发展客户关系,建立客户档案。处理客人投诉,与客人沟通,征求客人反馈意见。职位要求:1、有酒店工作经验5年以上,同岗位工作经验2年以上。                                                 2、形象好,团队意识强,语言表达能力强。                                    3、有星级酒店餐饮工作经验者优先。工作时间:

薪资: 4千-5千 经验:不限 企业类型:西式餐饮
地区:上海-黄浦区 食宿:提供食宿

岗位职责1、在宾客面前随时保持整洁友好愉快的形象。2、 做好开餐前的准备工作,摆正、清理好咨客台,并备好干净的菜牌及食品卡。3、 负责接收宾客的预定,包括电话预定和当面预定。4、 宾客到店后,迎接问候宾客,并将其领入座位,并合理安排座位。5、 和宾客交谈,回答宾客提出的问题,包括本酒店的特殊活动和菜单等。6、 记住所有宾客和常客的姓名。当客人再次光临时热情招呼7、 负责了解餐厅到客情况,以便随随机应变的安排。8、 负责帮客人存放衣帽、行李、文件、等物品。9、 熟悉菜单和饮料单,为就餐的客人递送餐单。10、 客人离开时,送客拉门。11、 对用餐人数、桌数等业务情况做好书面记录,以便参详,将菜单放入指定地点并保管好。

薪资: 3千-4千 经验:不限 企业类型:全服务中档酒店/4星级
地区:安徽-合肥 食宿:提供食宿

岗位职责1.擅长各类面包、蛋糕、慕斯、曲奇类产品的制2.熟悉烘焙、裱花工艺知识岗位要求1.初中以上学历,有在星级酒店或西餐厅从事面包制作工作经验1年以上2. 熟悉西餐的相关知识及礼仪。

薪资: 5万-10万 经验:不限 企业类型:全服务中档酒店/4星级
地区:全国

岗位职责:特点:无需投资、变身成为创业者!时间自由、无需坐班!分享收益、百万年薪可得!项目拓展区域:全国岗位职责:酒店项目发展合伙人,负责酒店项目信息搜集开拓、项目谈判跟踪、项目签约。(项目类型:标准品牌加盟、委托管理项目、特许经营项目均可)任职要求:招募要求:1、认同并熟知美豪集团企业文化、发展理念、品牌定位;2、行业内项目以及人脉资源丰富;3、具备相应行业内项目拓展经验;4、行业内名声优异且无不良开发案例;5、年度项目发展落地数量不低于 3 个。

薪资: 8万-10万 经验:不限 企业类型:其他
地区:上海

招聘:上海某连锁酒店集团运营VP;年薪:100万。

薪资: 5万-8万 经验:5年以上 企业类型:全服务中档酒店/4星级
地区:上海-嘉定区 食宿:提供食宿

岗位职责:1. 负责美豪酒店集团的业务发展;2. 寻找收购在营酒店,寻找可供作酒店的物业信息和资讯;3. 根据公司的加盟政策,主动寻找加盟店并促成合作;4. 制定公司项目拓展计划和方案;5. 对潜在酒店项目的市调,考察,评估,方案编写及相关项目的合作谈判,并负责项目的跟进,管理;6. 主动挖掘市场需求,为公司的发展寻找新的业务增长点;7. 与合作方建立并保持良好的关系;8.编外开发人员的发展和管理 任职资格:1. 较强的书面和口头沟通表达能力;2. 熟练的提案能力,良好高效的执行能力;3. 至少3年以上酒店项目推广工作经验;4. 具有丰富的市场营销知识和市场操作能力,对项目的运作状况有准确的判断和较强的控制能力;5. 具有良好合同洽谈和起草,拟定能力;

薪资: 3万-5万 经验:不限 企业类型:国际高端酒店/5星级
地区:上海

SCOPE 范围 ·   To support the Sales and Marketing department in the following aspects:·   协助销售及市场部门以下方面-       To direct and supervise the Catering Department in attaining established sales profits, product and service quality-       指导和监督宴会销售部门实现销售利润,保证产品和服务品质-       Ensuring overall smooth event management of MICE groups-       确定会展团队对整个活动顺畅的管理-       To develop a stable & smart catering sales team-       发展一个稳定精明的宴会销售团队-       To be the expert for MICE event logistics in the Catering team-       在宴会销售团队中成为会展活动的后勤专家 PRINCIPAL RESPONSIBILITIES 主要职责 1.    Business Plan & Event Management·             To work closely with Director of Sales, MICE team and Travel Trade team for more meeting, conference, incentive and exhibition business·             与销售总监,会展团队和商旅贸易团队更紧密的合作,获取更多会议,会务,奖励旅游与和展会业务·             To be a business partner with Director of Sales in the Buddy system so as to follow up their confirmed business·             在销售总监好友系统中成为他们的商务合作伙伴,以便跟进他们已经确定的相关业务·             To meets with VIP·             与VIP客户会面·             To review scheduled events and trouble shoot potential problems / conflicts·             回顾活动安排日程,对于潜在问题和冲突进行预估及解决·             To check function rooms set up to avoid mistakes and for improvement·             检查宴会厅的布置以避免错误和更好的改进·             To get feedback and comments from guests and associates·             从客户和关联机构得到回馈和评估·             To monitor all themed breaks and theme parties so as to give ideas and suggestions for improvement.·             监督所有主题的茶歇和派对以便给予改进的建议和意见·             To organize special events for hotel image exposure·             为酒店形象的推广组织特别的活动·             To complete Annual Sales & Marketing Plan·             完成每年的销售和市场推广计划·             To attend annual Budget Presentation to elaborate business plan for the next year·             参加每年的预算展示并阐述下一年的业务计划·             To prepare yearly sales revenue budget and related catering marketing expenses·             准备每年的销售收入预算和相关的宴会销售市场推广费用·             To assign fair sales quota to each Catering Sales·             向每一个宴会销售布置适宜的销售配额 2.          Sales Related Activities:·          To participate in all hotel hosting functions·          出席所有酒店的主办的宴会活动·          To up-sell the hotel products so as to maximize revenue and profit·          对于酒店产品的进行提升销售,以实现收入及利润的最大化·          To propose new ideas for packages to meet market trend·          根据市场变化提议新的套餐·          To schedule lunch/dinner/cocktail entertainment with guest·          为客户安排午餐、晚餐、鸡尾酒会等娱乐活动·          To participate in Wedding Expo·          参加各种婚展活动·          To participate related social gathering events for exposure·          参与相关媒体曝光的社交聚会·          To encourage cluster sales for sister hotels·          鼓励姐妹酒店的集群销售·          To develop marketing·          发展市场 3.          Communications·         To attend daily morning briefing and other meetings such as MICE meeting, Department Head Meeting, S&M Meeting as per request·         根据需要出席每日简会和其他会议,例如展览活动会议,部门领导会议,销售及市场推广部门会议·         To arouse management’s awareness of market trend, competitors strategies and business opportunities·         激发管理层对于市场需求,竞争对手战略和商机的及时了解·         To provide adequate guidelines, training and directions to all Catering Sales through daily briefing·         通过每日简会,向整个宴会销售部门提供充分的方针,培训和指导·         To conduct periodic counselling to all associates if required so that each team members are working towards their goals·         需要时对合作成员进行定期的辅导服务,以帮助每个团队成员向同一个目标工作·         To ensure all related catering documents such as Event orders, change logs, floor plans, program rundown are channelled properly·         确定所有相关的宴会销售文件例如:活动订单,改变日志,平面图,程序表正确引导工作进行·         To communicate with Chefs for menu improvement·         与厨师长沟通促进菜单的改善·         To channel all feedback to Banquet Service team for service enhancement·         传达所有回馈给宴会服务团队以便更好的增强他们的服务 4.          Administration and Others:·         To handle complaints and revert to management if necessary·         处理客户的投诉,并在必须时告知管理层To maximize      space utilization of all function space for profit将酒店所有宴会空间合理利用以便最大限度的提高利润空间To handle all      VIP events处理所有VIP活动To send thank      you letter发送感谢信To revert      feedback to guests’ comments对于客户的评论给予回馈To authorize      all amendment in pricing and payment授权所有价格和付款的修改 5.          Personal Training and DevelopmentProvide      guidance and directions to the Catering team during problem solving &      price negotiation process在如何解决问题和协商价格的过程中,提供指导和指示给宴会销售团队Provide advice      and supervision to the Catering team in achieving their individual goals在宴会销售团队完成个人销售目标是,提供建议和监督To identify      individual career training for development区分每个销售适宜的个人职业培训To build up      team morale激励销售团队的士气To recognize      outstanding associates对突出的合作公司有一定认知To encourage      balance of life to all associates鼓励所有合作公司平衡生活To conduct      training sessions to catering subordinates for MICE logistics, concepts,      general policy and procedures对宴会销售部门的下属进行会展物流,基础概念和一般条例及程序的培训To support      departmental trainer for new colleagues协助部门的培训员对新员工进行培训 Perform any duties assigned by the Management deemed necessary.执行任何管理层委托的工作。

薪资: 3万-5万 经验:5年以上 企业类型:国际高端酒店/5星级
地区:上海-浦东新区 食宿:提供食宿

Job DescriptionYou will be responsible for the efficient running of the division in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Director of Human Resources is responsible to ensure the smooth and efficient running of the Human Resources Division and the implementation of Hyatt’s People Philosophy throughout the hotel.QualificationsIdeally with a university degree or diploma in HRM/HRD or Hospitality/Tourism management. Minimum 2 years work experience as Director of HR, or HR Manager in larger operation. Good problem solving, administrative and interpersonal skills are a must.

薪资: 2万-6万 经验:不限 企业类型:全服务中档酒店/4星级
地区:全国 食宿:提供食宿

岗位要求1.大专以上学历;2.优秀的语言交流和文案表达能力;3.电脑操作熟练,能独立完成标书的编写工作;4.五年以上本行业工作经验,其中至少三年以上市场拓展工作经验;5.熟悉政府采购流程、投标要求,有成功中标项目经历者优先;6.持有建设部颁发的相关物业管理岗位合格证书;7.了解酒店行业市场,熟悉相关法规条例,对酒店管理有独到见解。

薪资: 3万-5万 经验:10年以上 企业类型:国内高端酒店/5星级
地区:全国 食宿:面议

 职位描述Job Description指导酒店的整体营运工作,最大限度地提高酒店效益、盈利能力以及投资回报,创造积极和富有成效的工作环境,并确保卓越的客户服务质量和操作标准。 Directs theoverall operation of an assigned hotel to maximize performance, profitabilityand return on investment by creating a positive and productive work environmentand ensuring superior guest service and compliance with quality and operationalstandards. _______________________________________________________________职位要求Job Requirements:40-55岁,酒店管理相关专业本科以上学历;10年以上4星或5星级全服务型酒店管理经验;具有3年以上国际品牌酒店相关工作经验;熟悉酒店全面运作及管理流程;具有敏锐的商业触觉及市场洞察力,善于审时度势,制定酒店发展战略,具备出色的沟通协调能力及把握酒店全局运作的能力;具有良好的敬业精神和职业道德操守,责任心强;良好的中英文写作、口语、阅读能力;具有新酒店筹备开业经验者优先;具备员工激励和领导力。 Age range from40-55 years old holding hospitality degree or university graduate.Minimum 10 yearshospitality management experience with the 4/5 stars full-service hotel and above 3 yearsworking experience as General Manager in International Hotels .Provide overall businessstrategy and driving the hotel operation with clear direction & goals.Strong integrityand sense of responsibility.Good communicationskill in both Chinese & English.Hotel Pre-openingexperience will be advantages.Able to motivateand guide management team and staff members._______________________________________________________________主要工作内容Key Areas of Respomsibility:负责贯彻执行管理公司各项经营方针、政策、管理规定和程序以及标准化操作程序;负责完成经营指标,执行预算方案;负责酒店日常运作与管理工作;负责有效的组织管理与行政管理;决策主要公关宣传和市场销售方针;决策财务和采购工作;监控人力资源工作的正常有序地进行;监控酒店的工程维修改造工作;负责与管理公司各副总裁就经营运作及管理中出现的相关问题,进行及时有效的沟通 Enforce the entiremanagement plan, policy and procedure and the standard operating procedures ofGHR;Enforce the hotelbudget plan, complete the revenue and gloss profit target.Hotel dailyoperations and management;Organization andadministration management;Sales &Marketing and Communications;Finance andPurchasing;Human Resourcesoperations and management;Hotel Engineeringoperations and management;Duly communicatewith respective Vice President on the hotel’s operations and management. 

薪资: 3万-5万 经验:不限 企业类型:国际高端酒店/5星级
地区:全国

要求国际品牌酒店总经理同岗位工作经验

薪资: 2万-5万 经验:10年以上 企业类型:国际高端酒店/5星级
地区:全国 食宿:提供食宿

岗位职责1. 全面负责酒店的经营管理。2. 建立、健全酒店的组织管理系统,使之合理化、精简化、高效化。3. 负责实现酒店的营业收入指标和利润指标。4. 负责制定酒店的经营预算和决算,提出更新改造和投资计划。5. 落实酒店年度财务预算,向各部门下达年度工作指标。 6. 督促酒店维修保养工作和酒店安全管理工作。7. 负责做好酒店与各界人士的公共关系,树立酒店良好形象。8. 做好酒店机构设置、员工编制及重要人事变更。9. 指导培训工作,培养人才,提高整个酒店的服务质量和员工素质。岗位要求1. 大专以上学历,相关管理专业。2. 从事四星级酒店工作10 年以上,具有X年以上相关高层管理工作经验。3. 熟悉酒店各部门服务及管理流程。4. 善于管理和经营团队,事业心强。5. 有较强的沟通、计划、决策和综合判断能力。

薪资: 3万-4万 经验:10年以上 企业类型:国际高端酒店/5星级
地区:上海-闵行区 食宿:面议

To ensure the smooth operation of the restaurant, to produce high quality products to his/her best knowledge. Train subordinates on food production, Hilton international standards, hygiene rules and regulations, hotel standards and follow hotel policies and procedures as described in the hotels hand book. Is able to manage the restaurant and other departments in the kitchen efficient, well organized, customer focused and train young associates on a daily base.确保餐厅的平稳运作,根据自身的专业知识制作高品质的食品。培训下属员工食品知识、希尔顿标准,食品卫生标准,酒店政策及员工手册规定的内容。有效管理餐厅及其他相关部门,每天对员工进行培训。Supervises culinary preparation shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.监督各厨房生产运营,确保执行所有关于餐饮的政策,标准及程序。Performs all duties of kitchen associates as required.履行厨房员工的责任。Recognizes superior quality products, presentations and flavor.注重食品的质量,呈现方式及风味。Maintains food preparation handling and correct storage standards.做好备菜及履行正确的贮藏标准。Maintains purchasing, receiving and food storage standards.维持采购,收货及食品贮藏标准。Ensures compliance with all local, state and federal (Health Department) regulations.确保遵守当地政府(卫生部门)的规定。Supports procedures for food & beverage portion and waste controls.支持餐饮部的各项程序及对浪费的控制。Follows proper handling and right temperature of all food products.遵循食品的适当处理及正确的保存温度。Knows and implements Hilton's Hygiene and Safety Standards.了解并执行希尔顿卫生及安全标准。Operates and maintains all department equipment and reports malfunctions.操作及维护所有部门的设备,并汇报设备故障。Ensure all managers and associates follow all job safety regulations and all hazards are reported to Loss Prevention and Engineering.确保所有的经理,员工遵循工作安全规则,所有的危险都要报告给预防损失部门及工程部。Effectively investigates reports and follows-up on associate accidents.有效的调查,报告及跟进员工事故。Conduct a preventative maintenance inspection on a monthly basis.每月进行预防性维修检查。Purchases appropriate supplies and manage inventories according to budget.按预算购买适当的供货及管理存货。Orders associate uniforms according to budget and ensures uniforms are properly inventoried and maintained.按预算订购员工制服,并确保制服妥善保存。 Visit hotel competitors each month involving supervisors as well.每月和主管一起访问竞争者酒店。Actively involved in training the pastry associates on the fundamentals of pastry按照饼房的基本原则积极参与培训饼房员工。Participates in training staff on menu items including ingredients, preparation methods and unique tastes.按照菜谱参与员工的培训,包括配料,备菜及独特的口味。Train all associates and prepare JSA for each one signed by individuals.培训所有员工,并在工作安全分析上签字。Trains associates in safety procedures and supervises their ability to follow loss prevention policies to prevent accidents and control costs.培训员工安全程序,监督其遵循预防损失政策的能力,以防止以外的发生,控制成本。To develop and implement Manager, Supervisor & Associate training plans on a quarterly basis in conjunction with HRD.每季度和人事部一起执行并履行经理,主管及员工的培训计划。To implement and follow a departmental daily “15 Minute” training program.执行并遵循每日部门15分钟培训计划。Periodically plan outside Associates activity to promote teamwork.定期制定员工活动计划以促进团队合作。Interacts with guests/customers, community, Company representatives, vendors and local education systems as needed.配合客人/客户,团体,公司代表,销售商及当地教育体制的需要。Enforce the Hilton food preparation and presentation guidelines to ensure consistent quality culinary offerings to our guests.执行希尔顿食物制备及呈现方式的指南,以确保提供给客人品质如一的美食。Trains, coaches, and counsels associates in order to reach a satisfactory level of productivity.培训,指导并建议员工以达到一个另人满意的生产水平。Responds to guest inquires or concerns within 24 hours in what is deemed the appropriate manner.对客人的疑问24小时内做出回应,以确定认为适当的方式。Maintain F&B concepts and Mission standards concerning preparation & presentation.保持餐饮的概念及使命,关于备菜和呈送。Promote positive inter-departmental relations through candid communication and cooperation.通过坦诚的沟通合作,积极推动跨部门的合作。Carries out any other reasonable duties and responsibilities as assigned. 完成任何其他合理的职责和被指派的职责。The management reserves the right to change / extend this job description if necessary at any point of time during her / his employment. 如有必要 ,部门有权更改或补充该职位描述。

薪资: 3万-5万 经验:不限 企业类型:温泉
地区:全国

项目:温泉旅游度假项目(景区)岗位职责1、负责温泉旅游度假项目(或景区)全面的经营和管理工作;2、参与温泉旅游度假项目(或景区)发展规划、建设计划的制定和实施;3、根据公司制定的战略,实际经营管理目标 任职要求:1、本科及以上学历,旅游管理、酒店管理、企业管理、市场营销等相关专业;2、熟悉温泉旅游度假项目(或景区)运营管理,有大型温泉旅游度假项目(或景区)经营管理经验;3、管理能力、协调能力强,熟悉现代旅游管理模式,能够带领团队出色的完成年度目标。4、懂战略、善组织,具备优秀的管理、沟通协调、计划制定与推进能力;5、具备敏锐的洞察市场动态、把握市场方向的能力;6、具有旅游市场拓展及开创销售渠道能力。7、品行端正、勤奋敬业、责任心强;

薪资: 3万-5万 经验:5年以上 企业类型:经济型酒店/3星级
地区:上海

工作职责:1. 企业大学管理制度体系的搭建;2. 课程体系搭建与培训课件设计:根据公司现有运营标准和材料,协同城区进行岗位课程的设计及课件制作;3. 搭建人才成长课程体系(学习地图);对课程体系项目进行设计,推动落实,效果评估。收集同行业信息,持续更新培训课件与课程体系;4. 各培训项目(店长培训班、总部新员工)相应的授课计划制订,按照公司的标准,以提升员工态度、知识、技能为目标,制定相应的培训计划;以身作则,带头示范,培养员工发现问题、分析问题和解决问题的能力;5. 培训效果与质量跟踪:持续追踪培训课程的效果,对于学员学习结果职行情况进行检查,并优化教学指导;6. 跨部门沟通协调事宜。任职资格:1、28-40岁,本科及以上学历;2、10年以上酒店管理岗位经验,具备管理经验,有连锁酒店或高星级酒店经验者优先。3、具有良好的职业道德,较强的沟通协调和应变能力,较强管理和团队建设能力;4、原则性强,执行力较好;有良好的抗压能力,能出色完成公司下达的各项指标;5、出色的沟通、演讲、主持和人际关系能力;6、认同格林企业文化核心价值观,有很强的服务意识、学习能力和工作责任心。[员工福利]:员工餐补、保险、公积金、周年礼物、周年体检、酒店住宿折扣、部门活动

薪资: 3万-5万 经验:不限 企业类型:其他
地区:上海

无名企背景年薪40-50万      工作地点:上海/深圳

薪资: 3万-5万 经验:不限 企业类型:有限服务中档酒店
地区:上海 食宿:提供食宿

工作职责:1.监控酒店餐饮出品质量及其标准实施情况;2.制定酒店餐饮出品各项标准和流程细则;3.制定酒店食品原料采购物资标准;4.研发创新菜式、特色菜式及其标准,并推广实施;5.监管各酒店菜品研发、出品标准及推广实施工作;6.规范及优化食品安全管理规范和相关检查标准,并监督实施;7.监管各单位餐饮成本控制;8.研究及落实餐饮出品节约资源及成本的方式方法;9.餐饮队伍的建设、激励及其培训工作;10.优化酒店厨房管理工作;11.协助新项目厨房图纸和设备清单审核工作。任职资格:1.10年或以上工作经验,其中5年或以上宴会餐饮研发管理等岗位工作经验优先;2.精通各类形式餐饮出品标准,擅长会议、宴会餐饮出品管理,精通出品创新及出品品质控制。

薪资: 2万-3.5万 经验:10年以上 企业类型:国内高端酒店/5星级
地区:上海 食宿:提供吃

绿地酒店旅游集团—酒店事业部总部人力资源部负责人,负责旗下所有酒店的筹开及运营人力资源部的全面管理工作,监管和要求酒店按集团标准执行。                        

薪资: 2万-3.5万 经验:10年以上 企业类型:国内高端酒店/5星级
地区:上海-徐汇区 食宿:提供吃

职责描述:1)监管自营酒店工程按集团标准要求执行;2)负责酒店安全工作按集团标准执行;日常工作:1) 协助经理完成本部门的各项工作任务;2) 根据经理的授权,对本部门的管理活动进行督导、协调和检查,及时处理发现的各种问题;3) 协助经理做好外部关系的协调,以获得良好的外部环境;4) 监督和支持对负责酒店的工程运营的管理和酒店安全工作;5) 对负责管理的自营酒店,技术支持工程改进问题,协助已运营酒店的翻新、扩建和改造计划;6) 根据能耗汇总和分析,对负责管理的自营酒店提高节能措施等要求,保证酒店最大限度的节能、节支;7) 对负责管理的自营酒店,组织解决酒店工作中出现的重大技术问题,追踪、协调工程质量事故及其他重大工程技术事故的处理;8) 对负责管理的酒店进行年度工程审计/安全工作, 要求各酒店的提供整改计划,监督执行;任职要求:个性特征:30-45岁,自律性强、工作敬业、有高度的责任感及优良的团队合作精神;2) 教育背景:机电相关专业大专以上学历;3) 工作经历:具备三年或以上酒店筹开和工程运营管理工作经验,具备领导和组织协调能力;4) 技能要求:        了解并熟悉使用办公软件,熟悉使用AUTOCAD软件,有一定的外语水平;        具备工程类专业知识,熟悉设备、设施的管理规程;        有较强的监督、管理、沟通、协调能力;        具有良好的职业素质和责任心,能在各种条件下开展工作并承担相应责任。

薪资: 3万-5万 经验:8年以上 企业类型:商场
地区:上海-浦东新区 食宿:不提供食宿

COMPANY PROFILE Value Retail is the creator and operator of The Bicester Village Shopping Collection – with 11 luxury shopping destinations in Europe and China, home to more than 1,200 boutiques of the world's leading luxury fashion and lifestyle brands, offering exceptional savings all year round. In 2014, Value Retail China, an affiliate of Value Retail, opened Suzhou Village, spectacularly located on the western shore of Yangcheng Lake Peninsula, in historic Suzhou.  In 2016, Shanghai Village opened, beautifully located adjacent to Shanghai Disney Resort at the heart of the Shanghai International Resort (SHIR). The Collection, since its beginning with Bicester Village in 1995, has delivered double digit growth in gross sales each year and in 2017 welcomed almost 40 million guests.   What sets us apart: A Distinctive Fashion Experience.  If you have what it takes to create something extraordinary every day, then look no further – this is where you need to be!  At Value Retail China, we all share the same ambition: to create extraordinary experiences for our guests, brand partners and colleagues.  We are entrepreneurs at heart, passionate about what we do, and we never take no for an answer. POSITION SUMMARY The Village Operations and Services Manager supports the Village Operations and Services Director providing expertise to maintain the highest standards in Village operational and hospitality services, including maintenance, lifecycle, Capital Improvement projects supporting the development team. Other responsibilities include security, cleaning, parking and Landscaping.  Responsible for managing a team of Value Retail staff and subcontracted services; highly organised with a sharp eye for detail, providing excellent hospitality to guests and clients.  KEY RESPONSIBILITIES Renovations, Upgrades, and New InstallationsLiaise and support the Development/Project Team on upgrade / lifecycle issues ensuring project works are clearly defined and executed.Create a Village condition survey database and identify the work to be carried out.Identify alternative solutions to provide extension of lifecycle through break even analysisPrepare quotes for proposed capital works and agree final costs with development team. Appoint and supervise contracted services to meet method of works and cost.Track contracted works to ensure that specified quality is achieved and that works run to schedule without affecting the normal operation of the Village. Building and Plant MaintenanceInitiate interventions to solve problems in the Village as early as possible to reduce reactive activity.Produce annual maintenance plans, prepare and oversee budget for necessary works.Inspect and supervise work of current condition of electrical, mechanical and building maintenance.Plan and prepare necessary facilities management programmes based on key documents such as structural condition surveys, ongoing maintenance programme progress, and agreed key remedial priorities.Prepare specifications for works and tender documents for Contractors costing.Develop policies and procedures to monitor contractors SLA’s and KPI’s including planned, preventative maintenance completion.Review suppliers contract agreements and commercial terms and conditions.Ensure compliance with Health & Safety legislationManage inventory of regulated equipment, installations, and maintenance instructions.Produce and manage schedule of works for handymen with weekly tracking of performance.Produce accurate reports on the condition of buildings on the basis of visual checks and professional contractor services.Understand the origin of technical plant and structural problems and determine the works that need to be assigned to specialised external companies.Monitor works carried out by external companies and ensure the technical repair needs are correctly addressed as required against an established method statement.Oversee equipment (electrical and telephone networks, lighting materials, kitchen equipment, plumbing, furniture, play areas etc.) tests to ascertain that they are in good condition and working order.Manage maintenance files to track all works, hold regular contractor reviews and update performance meetings. Corporate GovernanceLegislation requirements are never compromised around maintenance tasks.Notify and submit detail to Corporate, Legal & Finance (CLF - internal) of all risk assessments conducted for third parties on-site for insurance.Notify Corporate Legal Finance (CLF) of any accidents or incidents that take place in the Village; provide detailed factual evidence in support.Attend loss adjustor meetings together with CLF representative; provide assistance or information to support them to defend a claim against Value Retail.Accompany Insurance Surveyors during on-site surveys & Engineering Surveyors conducting 6 monthly plant and machinery equipment surveys; follow up on recommendations made following the survey and report theme to CLF OtherWork with the Village Operations and Services team in managing the other following operational areas of the Village ensuring high standards are met:  Security, Cleaning, Car Parking, Fire Safety, and Gardening/Landscaping.Manage and control contracted services such as waste disposal, pest control, air fresheners, diaper and sanitary napkin dispensers, public telephones, etc.Control energy/water consumption and develop green initiatives.Ensure Brands comply with Village rules and regulations specifically with regards to site rules for contractors and staff, waste disposal, use of common installations, operating hours, noise, disturbances, and car parking.Prepare and monitor budgets to improve the efficiency of the Village.Manage procurement process for necessary equipment needs.Be present at the Village, on a rota basis including early mornings and late finishes as required from Monday through to Sunday (hours to be determined), including public holidays.Be on call 24 hours a day not withstanding leave and day off periods.Support Retail and Marketing Teams by ensuring that all events run smoothly.Execute the Business Continuity Plan (BCP) and train Teams on emergency procedures.  SKILLS AND QUALIFICATIONS REQUIRED At least 5  years’ working experience in facilities management or operations.Strong organisational and leadership management skills.Customer service oriented around hospitality.Ability to work individually and as part of a team.Fluent in English.  Other European languages beneficial.Sharp eye for detail.Able to work along all levels of our business needs.Strong experience working in a fast moving environment advantageous.Ability to work under pressure.Excellent written, verbal and interpersonal communication skills

薪资: 2万-3万 经验:10年以上 企业类型:国际高端酒店/5星级
地区:上海-浦东新区

Role OverviewTo assists the Hotel Manager in supervising and coordinating all aspects of the food and beverage operation.协助酒店经理对餐饮部门的运作进行管理和协调 To be efficient and diplomatic in dealing with situations involving any aspects of food and beverage where the reputation or image of the Hotel represented.使用有效、策略的方法处理任何有关餐饮部在代表酒店形象或名誉时所出现的情况Adhere to JHS/Jumeirah mission, guiding principles, hallmarks, policies and procedures.坚持卓美亚集团、上海卓美亚喜玛拉雅酒店的愿景,指导原则,品牌核心,政策和程序 QualificationsEssential 基础University graduate and Bachelor degree in Hotel management大学本科毕业及酒店管理学士学位Desirable期望Proven or demonstrated management abilities, taking initiative, leadership, problem solving, decision making, prioritizing, delegating, training and developing subordinates, producing results (results-oriented) and goal setting.具备以下管理能力:积极主动、领导能力、解决问题的能力、决策能力、优先决策能力,表率能力、培训和发展员工能力、目标导向性和制定目标的能力

薪资: 2万-3万 经验:10年以上 企业类型:国内高端酒店/5星级
地区:上海-闵行区 食宿:面议

岗位职责:1、根据酒店总体经营目标,制定客房经营与营销方案,最大限度地提高客房收入和客房出租率,带领本部门的管理团队,完成酒店规定的各项指标;2、主持建立和完善房务部的各项规章制度及服务程序与标准,负责督促、指导房务部员工严格遵守酒店和部门的各项规章制度、严格按照岗位工作流程和服务标准实施服务,确保服务部所负责区域卫生清洁。3、督促、指导、检查房务部管理人员履行岗位职责,并向总经理提出部门内部管理人员任免和员工奖惩方面的意见与建议。4、确保每周举行行之有效的部门会议。5、负责检查贵宾房、迎送贵宾、探望患病的宾客和长住宾客,并负责接收宾客的投诉,努力消除可能产生的不良影响,在宾客中树立酒店的良好形象;6、定期巡视抽查房务部所负责管理的区域并做好有关记录,主要收集宾客的各项意见与要求,以便及时发现问题,不断改进工作,提高服务水准;7、负责协调前厅客房各项工作,与各相关负责人做好工作沟通与配合,并注意加强与酒店业同行之间的联系与交流;8、负责督促、检查房务部管理区域内的安全防火工作,加强有关培训,确保部门内每位员工对消防应急措施的熟悉了解,保持所有消防通道畅通无阻,消防器具完好无缺,保证宾客生命和客房财产的安全。9、监督、检查、控制房务部各种物品、用品的消耗以及各种设备设施的使用情况,宾客遗留物品的处理情况。10、确保制定的所有报表要及时、准确。做好各类报表的管理和档案资料的存储工作;11、协助工程部做好客房部各类设备设施的维修保养工作;12、关心部门内员工的思想、生活和业务水平的提高,不断提高部门内员工的素质,鼓励员工发挥工作主动性与积极性,积极参加各级各类培训,注意发现并提拔有潜质的员工;13、处理重大投诉事件,及时采取措施,弥补可能产生的不良影响,并对典型案例进行分析和培训,避免同类问题重复发生,提高客人满意度,建设完善部门制度体系及服务流程,保证服务质量,为客人提供满意的服务。14、依据客房实际情况,做好客房用品回收再利用的各项工作,勤俭持家。 任职要求1.     酒店管理等相关专业专科及以上学历;2.     6年以上工作经验,4年以上五星级(北京、上海、广州等一线城市)酒店同等职务工作经验,具有国际知名品牌五星级酒店同等职务工作经验者优先;3.     熟悉现代化酒店客房管理,服务标准、管家服务等个性化服务流程;4.     英文听说能力良好;5.     具有较强的组织能力、沟通能力、管理能力、培训能力。6.     具有一线城市五星级酒店工作经历优先;7.     具有开业经验者优先。 此岗位为同一旗下的子公司:上海虹桥西郊庄园丽笙大酒店招聘!

薪资: 2万-3万 经验:5年以上 企业类型:国际高端酒店/5星级
地区:上海-崇明区 食宿:面议

员工团队·  管理日常行动,计划和分配工作,确保始终拥有人数适合的员工团队   ·  通过辅导和提供反馈培养团队并提高绩效,为员工制定绩效和发展目标,表彰表现优异的员工 ·  为您的团队提供培训,确保他们符合相关规定以及我们的标准,并拥有高效工作所需的工具 ·  需要时推荐或发起人力资源激励行动  ·  就决策对利润的影响为团队提供指导  为团队的发展创造良好的工作环境;紧密团结各部门,培养“一个团队”的意识 负责业务·  根据公司政策和操作流程执行并维护可行的会计实务 ·  确保财务控制程序和系统符合道德且遵守法律要求 加入在本地广受认可的职业与行业组织 ·  管理酒店合同(如:供应商租约和/或服务协议) ·  其他临时职责——需要全员出动完成任务的特殊时刻 财务方面·  通过财务分析、数据趋势及市场信息来预测需求,发现运营与财务问题,推荐有效举措以扩大财务回报  ·  制定酒店年度运营预算,在预算审核过程中提供各种数据分析支持,帮助各部门领导节约成本、增加产能·  确保每月对所有会计账目进行对账,并监督贷款展期流程,催收过期账款 ·  审查酒店各项服务定价,向总经理推荐定价策略;参加销售策略会议 ·  管理应付账款,平衡现金流并维护酒店在供应商中的信誉 ·  对非经常开支项目在分配资金之前先分析投资回报,并在项目结束时判断是否达到预期收益目标 ·  通过控制库存(避免过多存货)、信贷和收款、垫付款、定金和汇款等方式使现金流最大化 宾客体验·  帮助宾客——如果有宾客提出要求或发起投诉,您要乐意提供帮助  ·  通过确保酒店会计实务可有效支持其他部门,并通过灵活支付方式(如信用卡系统、客房收费)、库存控制以及解决财务纠纷来为宾客提供良好的入住体验 我们对您的要求:·  会计和金融领域学士学位/高等教育资质/同等水平  ·  4-8年酒店会计或审计经验,至少1年财务副总监或类似管理职位经验,或教育加相关工作经验达到同等水平 ·  具备相关会计管理知识,如酒店店面租赁协商与租赁协议拟定;处理工资支付;执行资产管理职责;提供业务预测、进行置换分析、准备政府报告、进行纳税申报等·  具有专业会计或财务职称或证书的候选人优先考虑  必须熟练掌握当地语言,同时精通其他语言者优先 

薪资: 2万-3万 经验:不限 企业类型:国内高端酒店/5星级
地区:上海-嘉定区

1、协助酒店各项目定期总结工作项目的执行情况和更新市场销售计划,以达成年度区域目标。2、协助酒店各项目及市场销售团队进行广告推广和销售促销活动计划,以达到酒店营业目标增加利润。3、为销售策略的制定提供准确的市场导向并组织有效地区域性实践活动,以确保房价及客房率达到预期指标。4、制定和监控及调整各项目之间的销售互动和联合推广政策。5、对总经理直接负责,及时制定当月的销售计划,努力完成和超完成预算目标。6、对于酒店的发展和营业额的提高提出可行性操作的建议,以最大可能提高酒店赢利。7、详细了解饭店的服务项目、内容和服务时间。8、清楚了解客房状态、客房类型以及包价产品和折扣规定等方面的知识。9、监督做好管理会员卡资料、协议客户资料的电脑登记和整理、存档工作。10、做好《日客户拜访记录》、《周拜访记录》并存档,迅速、高效、礼貌地解决客户的问题。11、参与解决一切引起宾客不满事件,争取在饭店政策范围内使宾客重新获得满意感。12、有效地做好预定处日常工作管理和每日预定流量的控制、即时房态的控制。13、对于超预定造成客人的外送,及时做好客人接送工作安排和客人安抚、回访工作。14、根据酒店的预算目标,做好每日和每月酒店的平均房价的控制。15、透彻了解信用和支票兑现方面的知识,知道如何操作并能严格遵照执行,及时、有效地做好协议公司的应收款项的收回工作。16、及时做好协议客户和同到期的续签工作。17、根据公司营运部要求按时报送《会员卡资料汇总》、《协议客户资料汇总》、《周销售计划》、《销售周报》,同时抄送酒店总经理。18、起草部门培训工作,按时参加酒店的各种会议和培训。19、保持酒店热情待客的服务水准。20、遵守国家政策法律,遵守绿地集团的规章制度。

薪资: 2万-3万 经验:不限 企业类型:国际高端酒店/5星级
地区:上海-闵行区 食宿:提供吃

全面负责餐饮部各部门的日常运作和食品酒水的品质保证,管理餐饮部的所有运作情况。

薪资: 1万-3万 经验:不限 企业类型:国际高端酒店/5星级
地区:上海-崇明区

KEY RESPONSIBILITIESJob Summary Provide functional direction to hotel sales and marketing leadership within assigned region to optimize results through proactive planning and execution of marketing and sales plans and strategies which ultimately stimulate demand for room nights, drive incremental revenues, and drive market share. Essential Duties and Responsibilities  ·       Works with Commercial Divisions, Operations, Regional Sales, Revenue Management – Other North China, Sub-regional Support Team, General Managers and hotel Directors of Sales & Marketing or Sales Leader to develop and implement  plans to grow revenue and market share to achieve prescribed targets ·       Reviews marketing and sales budgets and allocated expenditures to ensure most effective use of funds available to support business objectives. ·       Provide direction. Leadership and coaching to Hotel Directors of Sales and Marketing and their Key Stakeholders in the execution of sales tactics and strategy to ensure RGI, RevPAR, rate, occupancy and potential revenue objectives are achieved.  Foster collaboration within the prescribed region. ·       Identifies and recommend sales training needs designed to improve the selling and customer service skills of sales staff.  Collaborate with Human Resources training and development at the local and regional level in the assessment of operational staff and delivery of specialized training needs. ·       Is the brand custodian in the region and is responsible for the representation of InterContinental Hotels Group of hotel brands in collateral, advertising, promotions and displays.   ·       Works with Head of Sales & Marketing Operations, VP of Operations, Operations Leaders/OLTs and the hotel General Managers in the development or recommendation of advertising and sales promotional plans or activities, which support the achievement of profitability objectives at the hotel level within the assigned area with the established brand values. ·       Responsible for collaboration and optimization of Enterprise delivery to hotels including Regional and Global Sales, Distribution, Marketing and Loyalty. ·       Responsible for property adherence to Sales SOPS, Sales Systems, Sales standards and Programs. ·       Work with Revenue Management as needed on Market Analysis to provide Competitive information for strategies planning, advise Customer research trending for existing, new development and pre-opening hotels. ·       Review consumer marketing research data and analysis to understand economic and consumer trends within the markets in which we operate and understand competitor practices to;1.       Assist hotel sales & marketing teams to develop practical sales strategies to identify opportunities to optimize revenues through the right pricing point, occupancy levels and totality in revenue streams.2.       Develop marketing programs based upon hotel needs. ·       Manages the effectiveness of the team through the utilisation of their individual strengths and abilities and by supporting their ongoing development and career goals. ·       Work with Central and Sub-regional Revenue Management Team to ensure effective use of revenue management platform and programs in the region to maximize revenue opportunities in achieving RGI and RevPAR targets. ·       Ensure synergy in the use of hotel sales and revenue basics, technology and sales practices while sharing of best practices. ·       Develop and maintain strong relationships with Owners both managed and franchisees, industry and the business community. ·       Work as an integral member of the development and asset management team, in seeking new business opportunities and delivering data as required to assist in decision making as well as presenting to prospective owners of new projects REQUIRED QUALIFICATIONSEducation:      ·       Bachelor degree or equivalent International degree in Marketing, Business or Commerce·       Spoken and Written mastery Chinese (Mandarin) and English Experience:     Requires individual with:·       Previous Senior level Multi unit Sales and Marketing Responsibility in Asia / China (Hospitality)·       Proven track record of achieving Sales and Revenue targets·       Experience with multi-brand entity·       China Experience desired·       Experience in launching and marketing brands in multi national markets Technical: ·       Experience in global hotel environment and distribution systems·       Ability to analyze, interpret and extract trends from data·       Display an understanding of the markets in North Region·       Demonstrate an affinity with technology Work Management:·       Achieves goals and objectives and manages with regular performance checks·       Ability to manage multiple tasks·       Deliver presentations with impact·       Partnership driven·       Can meet deadlines·       Thinks locally and globally People Management:·       Creates work environment that:Þ    Energize, motivate and support employeesÞ    Foster a climate of open communication, trust and respectÞ    Encourages team behaviorÞ    Drives results·       Effectively communicates with all levels

薪资: 2万-3万 经验:10年以上 企业类型:国内高端酒店/5星级
地区:上海-杨浦区 食宿:提供食宿

主要责任1、制定年度销售计划2、制定价格策略、优惠政策、特别促销套价及活动。与餐饮总监紧密合作,确定宴会、会议的销售目标、价格及程序。3、确立酒店在市场的地位,以从地区及国际多方取得最大限度的客房预订。4、制定长期和短期计划,识别市场和顾客。5、寻找、面试、选择新成员以建立市场销售队伍,填充具体的工作岗位,并为每一职位提供工作职责概述。6、提供培训素材,积极引导,不断培训销售队伍,创建市场上的最好业绩。在制定月度及年度培训计划的基础上确保市场销售队伍最具竞争力。7、指导销售人员、预订人员和公关人员熟悉目的与目标。8、指导公关人员高速高效地在国内外推销符合公司标准的酒店产品。9、通过执行销售拜访计划、对客户拜访及实施计划提出建议,为下属提供指导。10、每月提交客户产量报告。11、制定并控制酒店市场销售部的每月预算。12、密切关注涉及竞争酒店的事宜(位置、常规价格、服务-偶尔或经常需要的)。13、指导销售队伍的方向并通过采取所有需要的销售行动和程序来达到并超过预期目标。14、同房务部经理密切协调以实现房价比例管理,并促进前厅部的销售程序以获得最高的住房率。15、确定所有投诉都已经过调查,并开始实施补救行动。16、在任何时间,任何形式的联系中提高酒店的正面形象。17、酒店内部及指定合同制作将一律按酒店的标准进行,通过完善的组织系统达到高速高效。人事责任1、分配并指导市场销售部人员的工作,并检查确保其工作产出的高效性。2、监督部门的培训工作并确保各项部门培训按照既定计划进行。3、负责树立良好的团队合作精神并建立和谐的、令人愉快的工作环境和氛围。

薪资: 2万-3万 经验:不限 企业类型:国内高端酒店/5星级
地区:上海

工作概述:1)开拓商务公司、旅行社、会展市场,给予各酒店市场销售及业绩支持。2)为集团公寓、小镇、会展等项目输送客源。主要职责:1) 争取世界500强企业、央企等大型企业,签署战略协议及商务合作。提高集团大客户数量及整体市场份额。2) 开拓旅行社、会展行业市场,建立良好合作关系,为旗下酒店输送客源。3) 对旗下酒店市场支持,协助旗下酒店销售团队进行联合拜访。4)给予新开业酒店、困难酒店落地支持与帮助。5)进行酒店集团产品区域分类,发展区域客户。6)针对Top客户,制定有效、有规律的拜访计划,维护良好关系、提高业绩产量。任职要求:1)有强烈的事业心、上进心、责任感。2)具有5年以上高星级酒店销售经验。3)熟悉北上广深旅行社、会展市场,有丰富的旅行社、会展资源。4)政治背景良好,为人正值,积极向上。

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