Manages ADD Essence, Chinese restaurant Yuexuan, lobby lounge Pulse, Vine Bar, Deli, room service, banquet operations and staff on a daily basis.  As a department head, directs and works with the food and beverage management team and TMs to successfully execute all restaurant and banquet operations; strives to continually improve guest and TM satisfaction and maximize the financial performance in areas of responsibility. 管理所有餐饮部门和团队成员日常事宜。作为一名部门的管理人员，要直接和餐饮部的每位团队成员工作在一起，并出色地完成每项工作。让客人感到宾至如归也要达成团队成员满意度，而且最大限度创造收益。 Implements operating strategies and executes activities to drive and continuously improve financial results, guest satisfaction, human capital index and market share. 实行营运战率并将其提升持续提高财务成绩、宾客满意度、人才资本索引和市场共享。 Operations:  Directs the operations of all restaurant outlets, room service, lobby lounge, Deli and banquet.  Works with Food & Beverage Director and TMs to execute the F&B strategy and focus on meeting or exceeding departmental and hotel goals.  Ensures compliance with Hilton Operating Standards to maintain brand integrity. 日常运作：所负责的区域包含所有餐厅、酒吧、卡颂、送餐服务部和宴会厅。和餐饮副经理及团队成员一起完成餐饮部的战略计划并达成预期目标的同时，确保遵守希尔顿酒店的营运标准及保持其品牌的完整性。 Guest Satisfaction:  Ensures to meet or exceed guest expectations and build customer loyalty through product and excellent service provided by the restaurant and banquet. Thus to maintain or raise SALT scores in Hilton guest satisfaction evaluation system. 客人满意度: 确保通过餐厅和宴会厅的产品和优质服务，达到或是超越顾客的期望，并建立和宾客之间的忠诚度, 从而保持或提升希尔顿宾客满意度。 Human Resources:  Hires, develops and retains a diverse workforce to deliver more excellent products and services. Creates and sustains a work environment that focuses on fair and equitable treatment and TM satisfaction to enable business success. Focuses heavily on TM training and development and uses all Hilton tools to ensure compliance with all Hilton training programs. Furthermore places emphasis on the TM engagement survey and monthly follow up. 人事；诚聘、发展并保持一个多样性的工作团队去传递给个个人更优质的产品和服务。创造并维持一个关注公平公正、平等对待团队成员的和工作环境。把重点放在团队成员的培训和个人发展上， 用希尔顿所有的相关工具，确保符合希尔顿的培训项目。此外， 还要把重心放在每月团队成员的投入度调查上。 Sales and Revenue Management:  Assists in developing the F&B marketing strategy targeting both in-house and walk-in customers.  Maximizes revenue by concentrating on both the average check and number of covers.  Leads the vision for long term planning in areas of responsibility. Needs to be well informed about the latest dining & bar trends in town and is able to convert this into actions into the outlets. 销售和收益管理: 协助提高餐饮内部在对内及对外客人上的营销目标值，最大的收入主要集中在平均消费值和宾客数量上.要在像负责的区域内长期进行关注。 Financial Management:  Develops and manages the department’s annual operating budget including capital expenditures to achieve or exceed budget expectations. Is able to actively manage the P&L budget vs. actual numbers. 财务管理: 提高并管理部门年度营运计划并包括资本的预计从而达到预期的估计值。