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薪资: 3.5千-4.5千 经验:3年以上 企业类型:全服务中档酒店/4星级
地区:江苏-泰州 食宿:食宿情况

职位描述岗位职责:1、监督考核酒店有关部门的财务收支、资金使用和财产管理等计划的执行情况及其效果,保护酒店财产,维护财经纪律。 2、协助领导带领财务部的全体人员认真落实岗位责任制,建立良好的财务工作秩序。  3、通过财务分析,指导开源节流,提出挖潜措施,积极开辟财源,组织全酒店的经济核算,对重要经济事项作出效益评价,参与主要经济合同的谈判,并监督其执行情况。4、组织各部门编制财务收支、成本费用等计划和预算,审查核定计划外重大收支项目,并负责各项经营计划的协调平衡,落实完成计划的措施,对执行中存在的问题提出改进意见。  5、组织制定酒店财务管理制度和会计核算制度,严格会计监督,支持财务人员依法履行职责。   6、定期向领导如实反映酒店经济活动和财务收支情况,正确及时地提供管理信息,作为改善酒店经营管理决策的依。任职要求:1、3年以上酒店行业主办会计工作经验;2、熟练使用各种办公软件及财务系统。

薪资: 4千-5千 经验:3年以上 企业类型:全服务中档酒店/4星级
地区:浙江-绍兴 食宿:食宿情况

职位描述Looking for Hospitality Industry Professionals Part of Zhejiang Yuexiu University of Foreign Languages, YIHA- Yuexiu Institute of Hospitality Administration is a young, professional and dynamic hotel management school with over 1000 students and over 40 instructors.YIHA is the only institute in China delivering certificates and double diplomas (Chinese and USA) to its graduates and the teaching is bilingual (Chinese and English) for all courses. YIHA has an application ART BOUTIQUE HOTEL of 83 rooms, 1 Western Restaurant, Conference facilities and a trendy Coffee Shop. We are extending our operations team and we are looking for the following positions: · Administration Officer办公室主任 办公室主任1  岗位职责1.1负责相关会议的组织及活动安排,以及会议决议事项的督办;负责安排酒店年度工作会议、月度及每周工作例行等会议,编写会议纪要,并督促各部门贯彻执行,及时了解和反馈有关信息。1.2协助领导起草有关经营管理报告、总结、计划、决议等。1.3负责起草酒店行政文件、规章制度、员工手册等。1.4负责酒店质检管理和员工生活区管理。1.5负责办公室的文稿打印、发送、归档工作。1.6负责内部各类文件签收、呈送、分发,做好记录,确保无遗漏。1.7负责制定、贯彻、落实各项管理制度,有效控制各项行政费用开支。1.8负责酒店员工的考勤统计。1.9 组织制定酒店人力资源岗位设置及定员定编方案;协调和指导酒店各部门制定人员需求计划;掌握和控制酒店的人员总量;确保人力资源的共享和合理使用。1.10规划、指导、监督、协调员工的聘用、福利、培训、绩效、员工关系等管理工作。1.11审查签批各种人事表格、报告等。1.12计划并审核人力资源管理成本,教育培训费用的预算和支出,并组织实施和监控。1.13负责月底酒店考勤汇总及抽查,完成相应表单(钟卡、餐券、休假、加班等)的统计、核对、下发。1.14完成领导交给的其他事务。2  任职要求2.1具有良好的职业道德和敬业精神,工作细致、认真,保守秘密。能团结同事,工作中能建立良好的人际关系。全日制本科及以上学历,管理学专业毕业;具有酒店行政/人事管理工作经验。2.2具有较强的业务实施,管理能力和饭店服务知识,了解人事政策法规。2.3能够熟练运用操作各种办公设备,熟练使用办公软件(word、excel、PPT等),具备一定的文字处理能力。熟悉办公室相关流程,掌握各种公文处理流程以及各种常用公文的写作2.4有较好的文字组织能力,能撰写各类应用文稿及计划、总结、报告等。2.5善于沟通与协调,有一定的亲和力和较强的服务意识;2.6语言能力:流利的国语、方言,并具有流利的英语听说读写能力。2.7熟知酒店其他各岗位的相关工作职能。 Applicants should have: - Minimum 2 years proven hotel experience at the corresponding position- Working experience in 4 or 5 star hotel properties- English language competence- Equivalent Professional Education and Degree (Will be considered extra asset)-  Proven competency as a “hospitality trainer” is an asset We offer excellent benefits: - A competitive, dynamic and young learning environment- International Certification from AHLEI (USA)- Professional Learning & Development opportunities; conferences, online learning, training and seminars- Cross training opportunities in hotel companies Interested? - Send your CV with your picture (in Chinese and English)- Attach a copy of your diploma(s), related certification(s) and professional qualification(s) you possess- Mention 3 professional references and their contact details  YIHA Campus is located in Shaoxing City, Zhejiang Province Only shortlisted candidates will be contacted by email for a preliminary interview.其他要求语言能力:英语-良好计算机能力:熟练

薪资: 5千-6千 经验:2年以上 企业类型:国际高端酒店/5星级
地区:河北-廊坊 食宿:提供食宿

岗位职责1.执行会议、政府代表团及散客的销售及跟进接待工作。2.组织销售代表走访客户,管理客户资料。3.掌握内外商务、散客市场动态,组织销售人员走拜访,审核销售代表的走拜访计划及拜访记录。4.检查销售代表的工作,审核《会议接待通知》,完成季度销售任务。5.编写、修改报价信函、合同及推销文书及《备忘录》。6.积极宣传酒店服务和设施,树立酒店形象。7.填写《工作报表》,将工作中存在的问题反映给市场总监。岗位要求1.大专以上文化程度;二年以上同岗位工作经验。2.行为举止端正大方,仪容仪表符合酒店行业要求。3.应征者需具备以下领导素能:行动力、决策能力、变更管理、适应能力、沟通能力、以客为尊、人际关系技巧、群策群力、组织理解力、诚信、发展人的能力、解决问题的能力、战略方向、商业头脑、时间和任务管理能力。

薪资: 5千-5.5千 经验:3年以上 企业类型:国际高端酒店/5星级
地区:辽宁-大连 食宿:提供吃

1.掌握当日重要客人预抵和离店信息,提前做好接待和欢送准备。2.参与各项前厅部的工作,发现并上报工作中出现的问题。3.处理客人投诉,即时提供补救服务。4.各类突发事件的应急处理。5.追踪宾客满意度,并协助相关部门制定改进计划。

薪资: 4千-5千 经验:3年以上 企业类型:国际高端酒店/5星级
地区:北京 食宿:提供吃

 Responsibilities 工作职责1. Assist Front Office Manager, Assistant Front Office Manager, Guest Relations Manager to ensure a smooth front of house operations.协助前厅部经理,前厅部副经理,宾客关系经理确保前厅部的正常运作。 2. Act as point of contact to arrange and organize guest stay. Act as role model for fellow associates and assure service quality meet brand standard. Create welcome hospitality and professional atmosphere in your area to ensure total guest satisfaction.3. 合理的安排客人入住。在下属的员工中起模范带头作用并确保服务质量和集团标准一致。制造热情欢迎和专业的气氛在你的工作范围以确保所有的客人满意。 Ensure Guest Relations team is positively affecting GSS scores for Problem Experienced by resolving guest issues timely, effectively, and professionally while hotel interest is observed4. 确保前台员工即时,有效和职业的处理客人的事情,以积极的提高GSS中问题经历。 Responsible for the smooth, efficient and professional operation of all front desk areas. Ensure good communications among departments.5. 负责前台所有区域正常,有效和专业的运作。确保与相关部门良好的沟通。 Ensure proper check-in/ out procedure are followed. Strictly follows bank-out procedures and cash handling procedures. Be familiar with sales strategy, ensure No Further Rate guarantee6. 确保执行正确的入住和结账程序。严格按照现金及非现金业务的操作程序。熟悉销售策略,确保价格统一。 Responsible for training and hiring newly hired associates in guest relations area. Ensures that daily training is provided for technical, hospitality, communication, management, and organizational skills. 15 minute daily training is required.7. 负责培训新入职员工在客人区域的培训。确保每日的培训包含技能技巧,信息沟通,管理和组织的技巧。参加每日15分钟培训。 Ensures that recognition programs for both guest and associates are in place and working. Responsible for all repeat guest special requests, lead front desk team to follow through and ensure guest has an enjoyable stay. Establish system in place for repeat/rewards/VIP guest recognition program. Being able to contribute and lead front desk team to participate in up sale program.8. 确保客人及员工的奖励计划合适并执行。负责所有回头客的特殊要求,领导前台员工确保客人有一个愉快的入住经历。在系统中建立回头客/积分兑换/VIP客人的奖赏计划。带领前台努力进行升级销售。  Requirements 任职要求1. Be well groomed and conform to the hotel's dress code and deportment.良好的仪容仪表,行为、穿着符合酒店的规定。2. Desirable Communication Skill  良好的沟通技巧。3. Responsible and able to take initiative 有责任心,工作主动。3. Minimum 1-2 years of relative area work experience至少1-2年相关部门的工作经验。

薪资: 5千-1.2万 经验:2年以上 企业类型:国际高端酒店/5星级
地区:四川-成都 食宿:提供吃

岗位职责:1. 会员权益办理,会员关系维护;2. 根据销售计划开展会员储值卡销售工作;3. 主导各类型的企业专场活动及定制派对、宴会餐饮策划及执行;4. 协助部门经理制定合理的商业运营阶段促销推广政策;5. 负责会员服务日常运作,收集及建立客户台账。任职要求:1、熟悉高端商业销售、酒店宴会销售、会所会员制服务运营管理;2、具有良好的会员制服务体系建设与实施能力;3、具有良好的客户开拓与客户关系维护能力; 4、形象气质佳,职业化程度高,具有较强的沟通、统筹协调、人际交往能力,及解决复杂问题的能力。薪酬:5K-15K+高额奖金,14月薪(年薪20万)

薪资: 4.2千-4.2千 经验:1年以上 企业类型:国际高端酒店/5星级
地区:北京 食宿:提供吃

岗位职责1.帮助行政楼层宾客做好入住及退房工作。2.检查并确保为重要宾客所预分的房间已经就绪,所有的小礼物在宾客抵达前已经放入宾客房间.3.在宾客入住时为宾客提供欢迎茶服务,引领客人到房间并向宾客介绍酒店的设施。4.推销酒店的餐厅并为他们提供预订服务。5.迎接并陪同抵达的重要宾客,在宾客离店时应向客人道别。6.同前台员工密切合作以确保宾客住顺畅,为行政楼层宾客提供下午茶服务。7.阅读工作日志并签字,注意板面上的最后一条通知并落实。8.及时向行政楼层经理报告宾客的投诉。岗位要求1.大专以上学历,有同岗位工作经验。2.能吃苦耐劳,相貌端正,头脑灵活,能适应翻班制。3.具备与宾客沟通交流技巧和很好的客服意识,能承受工作压力。4.知晓相关酒店财务制度,具有很好的团队协作性和服从性。

薪资: 4千-5千 经验:1年以上 企业类型:国际高端酒店/5星级
地区:北京-东城区 食宿:提供吃

Assist Supervisor and on operations and development of the outlet and to ensure that these areas are profit centre, operate with well-formulated objectives, Under the general guidance and supervision of the Assistant Outlet Manager and within limits of the established Hilton Hotel Policies & Procedures and Brand Service Standards.协助部门主管,确保每个区域以完善的经营方式成为酒店的利润中心, 在部门经理的指导和管理下,根据限定的酒店规章制度及品牌服务标准来服务。 Ensure prompt, efficient and courteous –service确保服务是快速的,高效礼貌的服务 Monitor service cycle, service standards and assist in service as required.监督服务周期,监督服务水平,对有需要的员工提供帮助 Review regularly SALT scores and analyze guest questionnaires. Solicit guest feedback and analyze guest feedback from log book. Provide action plans in order to improve SALT scores where necessary.定期的核查顾客调查问卷打分表和顾客,顾客反馈表,从日志记录本中分析顾客反馈意见;在有需要的时候提供计划以便提升Salt分数 To maintain a high customer service focus by approaching your job with the customers always in mind工作中始终把客人放在第一位,提高对客服务的质量 To look after the need of  the staff and deliver a high standard of customer service关注员工的需求,给客人最高质量的服务 To ensure that all guest have received service beyond their expectations确保客人得到的服务远超过他们的期望值 To manage team in individual skills and performance to the highest possible level管理团队不同的业务技能和绩效,达到最高的水平 To ensure that all systems and procedures are carried out with accuracy according to Hilton Brand Standards确保所有的系统和程序遵照希尔顿的品牌标准执行

薪资: 4千-5千 经验:2年以上 企业类型:国际高端酒店/5星级
地区:北京-东城区 食宿:提供吃

1. 协助部门主管,确保每个区域以完善的经营方式成为酒店的利润中心, 在部门经理的指导和管理下,根据限定的酒店规章制度及品牌服务标准来服务。2. 确保服务是快速的,高效礼貌的服务3. 监督服务周期,监督服务水平,对有需要的员工提供帮助4. 定期的核查顾客调查问卷打分表和顾客,顾客反馈表,从日志记录本中分析顾客反馈意见;在有需要的时候提供计划以便提升Salt分数5. 工作中始终把客人放在第一位,提高对客服务的质量6. 关注员工的需求,给客人最高质量的服务7. 确保客人得到的服务远超过他们的期望值8. 管理团队不同的业务技能和绩效,达到最高的水平9. 确保所有的系统和程序遵照希尔顿的品牌标准执行10. 协助部门经理对所有活动的顺利进行跟踪及反馈。11. 给员工积极的影响,根据员工不同的个性解决问题,与员工和客人的交流要始终保持清晰 

薪资: 4千-5千 经验:不限 企业类型:国际高端酒店/5星级
地区:北京-东城区 食宿:提供吃

Assist Training Manager to implement the training function to support hotel’s business objectives and management goals.  Coordinate and support hotel generic training, deparTeamMemberental training, language training, associates knowledge etc.  Keep and track training data.  Couching and facilitate other associates by demonstrating brand value to all associates always.协助培训经理在酒店实施培训活动以支持酒店的经营目标及持续的管理目标。协调酒店一般培训,部门培训,语言培训, 员工知识。保留并更新培训数据和资料。指导,推进员工表现并时刻表现出品牌核心价值。

薪资: 4千-5千 经验:1年以上 企业类型:国际高端酒店/5星级
地区:北京 食宿:提供吃

Responsible for GSS scores on Arrival Experience and Received Preferred Room TypeEnsure Guest Relations team is positively affecting GSS scores for Problem Experienced by resolving guest issues timely, effectively, and professionally while hotel interest is observedResponsible for the smooth, efficient and professional operation of all front desk areas. Ensure good communications among departments. Have knowledge of local areas and be informed at all times about cultural, historical attractions as well as their locations and hours of operation. Act as point of contact to arrange and organize guest stay. Act as role model for fellow associates and assure service quality meet brand standard. Create welcome hospitality and professional atmosphere in your area to ensure total guest satisfaction.Responsible and supervise Rooms Controller, Front Desk Clerks and Lobby Greeters.Ensures that all procedures and policies are in place and followed. Conducts audit and controls on a regular basis. Communicates with accounting in case of any irregularities; and coaches and counsels associates whenever appropriate. Ensure proper check-in/ out procedure are followed. Strictly follows bank-out procedures and cash handling procedures. Be familiar with sales strategy, ensure No Further Rate guaranteeEnsure Confidentiality of User Log-ons. Ensure that Front Desk users are logged out when leaving the area.Responsible for Rooms Controllers daily tasks being followed and reviewed. Appropriate and accurate room blockings are being indicated on a daily basis. Responsible for training and hiring newly hired associates in guest relations area. Ensures that daily training is provided for technical, hospitality, communication, management, and organizational skills. 15 minute daily training is required. Ensures that recognition programs for both guest and associates are in place and working. Responsible for all repeat guest special requests, lead front desk team to follow through and ensure guest has an enjoyable stay. Establish system in place for repeat/rewards/VIP guest recognition program. Being able to contribute and lead front desk team to participate in up sale program.Directly responsible for Marriott Rewards Sign-up program. Responsible of establishing the game plan; ensure rewards sign- up rates and activation rates meets brand goal. Controls costs effectively to meet budget guidelines. Has control system in place for all controllable costs and man hours. Being able to effectively and adequately make department schedule.

薪资: 5千-1万 经验:1年以上 企业类型:国际高端酒店/5星级
地区:四川-成都 食宿:提供吃

岗位职责1.负责会员权益办理、会员关系维系和拓展;2.协助项目运营总监制定合理的商业运营阶段促销推广政策;3.根据销售计划开展会员储值卡销售工作;4.主导各类型的企业专场活动及定制派对、宴会餐饮策划及执行;5.负责会员服务日常运作,收集及建立客户台账。岗位要求1.熟悉高端商业销售、酒店宴会销售、会所会员制服务运营管理优先;2.具有良好的会员制服务体系建设与实施能力;3.具有良好的客户开拓与客户关系维护能力; 4.形象气质佳,职业化程度高,具有较强的沟通、统筹协调、人际交往能力,及解决复杂问题的能力。底薪+提成+绩效+年终奖+晋升平台+固定班车接送+……工作地点:成都市双流区牧华路9号1段-牧马山蔚蓝卡地亚

薪资: 5千-1万 经验:1年以上 企业类型:国际高端酒店/5星级
地区:四川-成都 食宿:提供吃

岗位职责1.负责会员权益办理、会员关系维系和拓展;2.协助项目运营总监制定合理的商业运营阶段促销推广政策;3.根据销售计划开展会员储值卡销售工作;4.主导各类型的企业专场活动及定制派对、宴会餐饮策划及执行;5.负责会员服务日常运作,收集及建立客户台账。岗位要求1.熟悉高端商业销售、酒店宴会销售、会所会员制服务运营管理优先;2.具有良好的会员制服务体系建设与实施能力;3.具有良好的客户开拓与客户关系维护能力; 4.形象气质佳,职业化程度高,具有较强的沟通、统筹协调、人际交往能力,及解决复杂问题的能力。底薪+提成+绩效+年终奖+晋升平台+固定班车接送+……工作地点:成都市双流区牧华路9号1段-牧马山蔚蓝卡地亚

薪资: 4千-5千 经验:1年以上 企业类型:国际高端酒店/5星级
地区:浙江-杭州 食宿:提供吃

The Four Seasons Hotel Hangzhou at West Lake is looking for SPA Reception Guest Relations Officer who share a passion for excellence and who infuse enthusiasm into everything they do.We hire motivated people who we train to perform superbly, while we create an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways. We encourage and expect all of our employees to behave consistently in a manner which demonstrates:► Commitment to supportive teamwork and open communication► Responsibility for ongoing enhancement of their skills and performance► Recognition of personal accountability for their own actions and the outcomes of those actions► An understanding of the effect of their behavior on our guests, their fellow employees and the reputation of the CompanyJoin our teamWe demonstrate our beliefs most meaningfully in the way we treat each other and by the example we set for one another. In all our interactions with our colleagues, we seek to deal with others as we would have them deal with us."Four Seasons Hotel Hangzhou at West Lake provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.Responsibilities  1. The ability to follow proper payroll and key procedures.2. The ability to verify the attendant staff is present.3. The ability to greet all guests who enter the Spa4. The ability to have a thorough understanding of every spa service including benefits, indications & contraindications5. The ability to organize and schedule all guest bookings.6. The ability to operate the Spa RA system for spa reservations and all other Spa Soft functions7. The ability to read and update the daily log and communicate relevant information to the staff.8. The ability to operate the computer, copier, fax and credit card machines.9. The ability to produce all Spa reports as required by management.10. The ability to process outgoing mail.11. The ability to process all charges.12. The ability to set up and handle gift certificates.13. The ability to use guests name appropriately in all situations.14.    The ability to copy and distribute materials.15.    The ability to upsell treatments to guests when booking.Preferred Qualifications and Skills1. Ideally a college diploma in hospitality2. Twelve months of relevant industry experience3. English and one additional language4. Knowledge of the local language of the hotel where you will complete your training is desirable5. Eligibility to work at the location of the hotel where you will complete your training is essentialJoin us and Enjoy…► An opportunity to build a life-long career with global potential and a real sense of pride in work well done► Best-in-industry training► Complimentary stays at Four Seasons properties (based on availability) with discounted meals► Incentive bonus/ competitive salaries► Employee service awards► Annual employee party/ social and sporting eventsLearn more about what it is like to work at Four Seasons – Visit us:Official Website: http://jobs.fourseasons.com/LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resortsVery East: http://job.veryeast.cn/784080 WeChat: 杭州四季HR

薪资: 4千-5千 经验:2年以上 企业类型:国际高端酒店/5星级
地区:北京 食宿:提供吃

1.具有良好的中英文沟通能力2.熟悉微软办公软件的操作3.能适应早、中班的工作班次

薪资: 4千-5千 经验:2年以上 企业类型:国际高端酒店/5星级
地区:北京 食宿:提供吃

电工/机修工任职资格: - 拥有相关工作或培训经历- 良好的组织和协调技巧,能够坚持到底完成工作- 至少两年酒店或大公司相关工作经验- 具有旅游/酒店行业知识优先- 必须持有相关证书,无证不考虑所有北京东方君悦大酒店的职位请用以下应聘方式: 请在邮件标题栏中注明应征部门与职位,简历须以附件形式发来。所有人选简历均会存入集团人才库,恕不退还。我们只会挑选符合条件的人选进行面试,未符合条件的人选恕不另行通知。有意者请将个人简历及近照发至如下邮箱: careers.grandhyattbeijing@hyatt.com通过点击以下发送申请键,您确认已阅读《环球凯悦员工隐私权政策》,并同意我们根据《环球凯悦员工隐私权政策》使用您提交给我们的个人信息。特别是,您同意我们能够将您的个人信息交由我们的人力资源部经理及员工在美国及世界其他辖区内审阅及参考。请浏览网址employeeprivacy.hyatt.com查看《环球凯悦员工隐私权政策》。By clicking the Submit button below you confirm that you have read and agreed to the use of the information you give us in accordance with the Global Privacy Policy for Employees and in particular, you agree that we can make your information available for review and consideration in the U.S and other jurisdictions around the world by our human resource staff and managers. To view the Global Privacy Policy for Employees, please visit:(URLemployeeprivacy.hyatt.com)                   请浏览网址www.employeeprivacy.hyatt.com查看《环球凯悦员工隐私权政策》。通过提交简历,您确认已阅读《环球凯悦员工隐私权政策》,并同意我们根据《环球凯悦员工隐私权政策》使用您提交给我们的个人信息。特别是,您同意我们能够将您的个人信息交由我们人力资源部经理及员工在美国及世界其他辖区内审阅及参考。

薪资: 3千-4.5千 经验:不限 企业类型:国际高端酒店/5星级
地区:北京-石景山区 食宿:提供吃

岗位职责:1.       负责酒店管理信息系统的正常运行。2.       负责与其他系统使用部门的协调工作。3.       负责及时解决电脑中出现的故障及问题。4.       负责酒店电脑系统资料的备份,确保数据安全和有效的保存。5.       建立酒店电脑系统档案,并确保档案的安全管理。 任职资格:Requirement:1.        熟知酒店各种电脑系统的管理。2.        具有较强的分析和解决专业问题的能力。3.        一定的组织、管理及协调能力。4.        熟悉Opera系统及Sun系统等。5.        男女不限,可接受实习。

薪资: 5千-5.5千 经验:3年以上 企业类型:国际高端酒店/5星级
地区:湖北-武汉 食宿:提供吃

 任职要求:1.具备三年以上在四星级以上国际性酒店中从事相关工作的经验2.日语口语流利,中日文书面表达能力强3.具备较强的沟通、管理和协调能力4.具备大专以上学历

薪资: 3千-5千 经验:1年以上 企业类型:国际高端酒店/5星级
地区:湖北-武汉 食宿:提供吃

1、正确掌握当日酒店客房的需求及供应状况,了解当日客人抵、离店情况,核对房态,做好分房工作。2、热情接待客人,办理各种手续,提前安排VIP客人和会议客人的入住登记。3、严格遵守保密制度,维护顾客利益,特殊情况及时请示上级。4、与相关部门保持联系,及时处理各种信息,努力提高服务质量及客房出租率。5、接受和处理预订信息。6、负责为客人结帐,收取以现金或转帐、信用卡等支付方式的住宿、洗衣等费用。7、将住客帐单分类并及时输入电脑,妥善保存。8、认真做好贵重物品登记保管及行李寄存、提取工作。任职资格:1、性格开朗;2、简单英语口语;3、具有较强的服务意识和沟通能力;4、具相关工作经验者优先

薪资: 4千-5千 经验:2年以上 企业类型:国际高端酒店/5星级
地区:上海-浦东新区 食宿:提供吃

Key Responsibilities 主要职责In the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known 经理不在时,组织交接班例会,确保员工知晓酒店的活动和运作要求Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up换班中尽量解决所有的抱怨,并记录在值班日记上以便进一步跟踪调查Supervise cash handling and banking procedures监督现金操作和银行程序Prepare daily banking and cash flow reports准备每日的银行和现金流动报告Establish and instruct staff in cash security procedures建立和指导员工执行现金安全程序Deal with irregular payments处理无规律的付款Supervise the maintenance of service equipment监督服务设备的维护Monitor standards of guest facilities and services监督客人服务和设施的标准Control stock and monitor security procedures控制库存和监督安全程序Assist with menu and wine list creation协助创造菜单和酒水列表Supervise functions监督营运情况

薪资: 4千-5千 经验:2年以上 企业类型:国际高端酒店/5星级
地区:上海-浦东新区 食宿:提供吃

岗位职责1.掌握当日客情及餐饮活动。2.参与各项前台的工作。发现并上报工作中出现的问题。3.掌握当天到店及离店的重要宾客,回头宾客。4.在宾客到店之前准备好登记表、钥匙卡等以确保入住手续方便、快捷。5.与住店宾客保持良好沟通以了解宾客之喜恶(喜好),协助宾客解决疑难事宜。6.做好每日对住店宾客的电话拜访工作,搜集宾客意见并及时采取跟进措施与向上级反映。7.在前台及大堂与商务楼层接待及迎送住离店的宾客。8.协助入住商务楼层之宾客办理登记入住及离店手续。

薪资: 4千-5千 经验:1年以上 企业类型:国际高端酒店/5星级
地区:上海-浦东新区 食宿:提供吃

Key Responsibilities 主要职责:Assist guests with all inquiries, both hotel and non-hotel related回答客人有关酒店及非酒店的质疑。Maintain detailed knowledge of key occurrences in your city/location including directions to key points of interests, restaurants, theaters, shopping, cinemas, sporting and recreational facilities, banks, consulates, transport systems and special events详细了解酒店附近的各个地方,如:餐厅、剧院、购物中心、电影院、娱乐场所、银行、领事馆、车站及其他特殊场所。Manage all incoming guest mail, messages, telexes, facsimiles and special deliveries, in accordance with policy按照酒店政策,处理送给客人的邮件、信息、传真、电报及其他特殊物品Manage outgoing guest mail, courier services, postage of parcels and freighting as directed by guests处理客人送出的邮件、包裹邮资及货物。Receive telephone calls and take messages for guests who are out, in accordance with hotel policy按照酒店政策,在接到外出客人电话时,留言给客人。Record incoming registered mail, telegram, parcel, telex in appropriate file存档记录好客人的挂号信、电报、包裹。Night staff check mail, message of expected guests against the system/computer and expected arrivals夜班时,查看预期抵达客人的邮件、信息。Prepare efficient work schedule for Bell staff, arranging holidays and vacations, taking into consideration projected occupancy and forecasts and any large group movements, especially those with early or late arrivals and departures为行李部员工准备工作计划,安排假日及休息时间,考虑并预计大型活动安排,特别是早到或晚到及离店的客人安排。Perform other duties as maybe assigned by superiors完成上级布置的其他工作Assist others how to use Go-Concierge system帮助其他同事如何运用礼宾部运营系统

薪资: 4千-5千 经验:5年以上 企业类型:国际高端酒店/5星级
地区:辽宁-大连 食宿:提供吃

岗位职责/职位描述1. 具有国际品牌酒店西餐厅同等职位工作经验 Having the international hotel brand , all day dinning working experience2. 英语流利 Can speak a very fluent English3. 具有良好的沟通、管理及发展员工的能力 Good at communication, management, staff  leading and development abilities.

薪资: 4千-5千 经验:2年以上 企业类型:国际高端酒店/5星级
地区:北京 食宿:提供吃

Do you have the following?Ensuresthat all daily arrival V.I.P. rooms, special request rooms, and long stay guestrooms are pre-blocked in advance, that Housekeeping is notified and that eachroom is prepared with the appropriate welcome amenities.Responds to the guest feedbacks and ensures that the relevant changes are implemented.ReportsLost & Found items.Verifies arrival and departure details and arranges luggagehandling and transportation and other services requested by guests.Be familiar with the hotel’s products and services and policies;be aware of all functions and promotions held in the hotel.  Want to be one of us?Please send us your CV at PD-eastbeijing@swirehotels.coms 

薪资: 4千-5千 经验:1年以上 企业类型:国际高端酒店/5星级
地区:北京-朝阳区 食宿:提供吃

岗位职责1.具有高度的安全意识和责任感,对会员安全负责。2.做好游泳者的安全管理。3.密切注意池内情况,对于各种异常情况,果断迅速的采取有效求助措施。4.定期进行业务技术学习,相互交流经验,不断提高业务水平。岗位要求1.熟悉游泳池,服务知识,掌握游泳和救生急救技术,懂得游泳卫生消毒知识;2.有在水中进行急救和在陆地上进行人工救护的能力。

薪资: 4千-5千 经验:2年以上 企业类型:国际高端酒店/5星级
地区:河北-唐山 食宿:提供吃

Duties and Responsibilities工作职责·         Reports directly to and communicates with the Front Office Manager on all pertinent matters affecting guest service and hotel operations.·         直接向前厅部经理汇报并就所有与宾客服务及酒店运作相关的问题进行沟通。·         Provides functional assistance and direction to all departments.·         向所有部门提供功能性支持和指导。·         Cooperates, coordinates and communicates with other hotel departments as required.·         按需要与酒店其它部门进行合作、协调和沟通。QUALIFICATIONS AND REQUIREMENTS任职要求·         2 years experience in front office / guest services or related discipline including supervisory experience, or an equivalent combination of education and experience. ·         拥有2年前厅或宾客服务工作经验,包括管理经验,或与此相当的教育和相关工作经验结合的背景。

薪资: 4千-5千 经验:不限 企业类型:国际高端酒店/5星级
地区:上海-浦东新区 食宿:提供吃

 上海红塔豪华精选酒店, 上海, 中国尽情享受无与伦比的服务,其中包括 24 小时管家服务、高速上网以及每日特别为您订阅的报纸。 www.luxurycollection.com/shanghai职务描述 提供电话服务并帮助完成客人要求(宾客服务)要求·良好的英语能力以及沟通技巧·具有相关工作经验者将会优先考虑·良好、积极的工作态度

薪资: 3.4千-4.5千 经验:2年以上 企业类型:国际高端酒店/5星级
地区:湖北-武汉 食宿:提供吃

1、男性优先,专科以上学历,具酒店销售工作经验;2、身体健康,表达力强,仪表整洁,有亲和力; 3、良好的中、英文沟通; 4、思路清晰,积极思维方式,良好的人际关系及领导能力; 5、诚实,有责任感,具有一定抗压性.酒店福利待遇: 1、酒店有员工宿舍,住宿房间带空调、WIFI、有热水供应。提供工作餐2-3餐,伙食两荤两素一汤和时令水果。2、上班时间为8h/天。双休,月休8天起,入职即可为员工购买五险一金。3、酒店每年举办丰富多彩的员工活动、生日福利、节日福利、诚实员工奖、优秀员工奖、信赖之星奖、带薪年假、发放在行业中极具竞争力的年终奖金及花红......4、酒店开业12年以来,始终给员工提供个人发展机会及专业培训(例如:英语/日语/韩语、新媒体、化妆、礼貌礼仪、插花、专业技能、沟通技能、管理技能等),帮助员工实现个人价值。5、酒店地址:珞瑜路726号(地铁2号线光谷广场B出口正对面即是)联系电话:027-87806888转人力资源部 面试请预约,请带上身份证和一寸彩色照片

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