• 高级销售经理

  (急)
• 东莞麻涌希尔顿欢朋酒店
• 2020-02-19 17:00:54

岗位职责1.根据本组市场开发计划，制定个人销售活动计划。2.通过开发新客户，稳定老客户，以力争达到所确定的销售收入目标。3.向销售部经理汇报市场信息，包括本市场状况、竞争对手情况、客户反馈意见等。4.以外出销售、电话联络和信函等方式与所辖区客户保持高度联系。5.处理客户的来电、来函。6.协调安排自己所辖客户在酒店的大型活动及VIP的接待工作。7.熟悉自己客户分类情况及各客户的需求特点和主要的竞争对手。岗位要求1.高中以上学历。有从事酒店前台、销售、公关等部门的工作经历。2.具备酒店销售学、酒店管理学、旅游经济学、旅游心理学、公共关系学等知识的储备。3.了解合同法、企业法、旅游法以及有关涉外法规。4.具有市场调查和预测能力，能及是掌握市场动态，并能综合分析，及时地提出相应的措施和合理的建议。5.有较强的语言表达能力，能撰写市场调研报告，具有起草工作计划、总结及业务汇报的能力。

• 销售经理Sales Manager

• 湘湖逍遥庄园
• 2020-02-19 17:20:34

岗位职责：1、严格遵守酒店的各项规章制度，负责与客户保持联系；2、发掘潜在客户，积极争取客源，扩大市场范围，为客户提供服务；3、负责客户档案的建立；4、执行销售计划；5、与酒店其他部门协调，跟踪做好重要客人的接待及服务工作；6、服从部门经理的工作指令，搞好部门间的横向配合。岗位需求：1、大专以上文化学历，受过销售方面的专门培训。2、具有一定英语基础。3、从事酒店工作三年以上或有两年以上的酒店销售工作经验。4、具有良好的组织、协调、应变、沟通、语言及文字表达能力。5、乐于社交，能承受工作压力，具有独立工作能力，并有高度的责任心。要有不怕烦、不怕累、不怕被拒绝的思想，要肯勤跑、肯勤钻、肯动脑筋。6、熟悉销售部工作程序，热爱本职工作，工作作风正派。

• 中餐厅销售经理

• 常州富都戴斯酒店
• 2020-02-19 16:02:46

1：熟悉酒店各部门，完成酒店指定的营销计划2：有较强的沟通能力、有一定的客户圈3：与常客保持良好沟通，维护新老客户关系，处理客诉4：女性 

• Assistant Manager, e-Distribution

• Wyndham Hotels & Resorts 温德姆酒店集团
• 2020-02-19 15:31:38

SummaryThe Assistant Manager - eDistribution is responsible to address the daily operation issues in various distribution channels including but not limit to OTAs, Brand website , mobilesite, wechat booking , mini-program etc. This includes compiling the program enrollment from the hotels, checking the offer setup in system, reviewing business with hotels and distribution partners, reporting data to management and monitoring activities in competitors. The Assistant manager will also work closely with Brand Marketing and Online Marketing team to identify promotional opportunities that benefits our brands and properties. This may include bringing distribution partner opportunities to these teams, or vice-versa implementing WHR programs with each distribution partner as appropriate.The Assistant Manager/Manager will ensure that these individual distribution partner opportunities are aligned with overall company strategies by working closely with key departments such as revenue management, development and operations. S/he will work with other internal teams to provide documentation, training, and communication to assist brands and properties in further leveraging these distribution channels.Finally, S/he is also responsible for monitoring the connectivity defect when it occurs and try as much as possible to fix the frequently raised ones.Responsibilities- Manage the daily operation issues with distribution partners and hotels, such as checking missing booking, correcting incorrectly displayed rate / availability in distribution channels, following up with hotels or partners on payment/commission issues etc.- Work closely with internal team or hotels to identify the online sales needs, give suggestions and execute the strategy set by the management.- Assist in the intermediate system training to hotels on both China CRS and SynXis, able to assist in TWI projects.- Monitor CRS connectivity with both distribution partners and hotels.ComplexityThis position drives revenue impacting decisions on behalf of the brands by taking advantage of the appropriate distribution opportunities for our properties. This requires interaction and collaboration with Hotel Sales/revenue Team and the brand operations leadership teams. S/he needs to learn to analyze metrics, provide escalation for account issues and coordinate operational processes.Scope/Financial ResponsibilityThe Assistant Manager/Manager of e-Distribution is responsible for ensuring the properties in each distribution channel is visible and bookable via system connectivity.Abilities/Key Competencies/Skills- Strong understanding of hotel e-distribution and channel management strategies- Knowledge of e-distribution system functionality and connectivity preferred.- Experience with OTAs, online marketing and merchandising- Strong relationship management and negotiation skills- Strong interpersonal and communication skills, including presentation delivery- Ability to create best practices without a previous template- A self-starter with the ability to multi-task and prioritize high return opportunities- Demonstrated ability to work under pressure- Excellent written and oral communication skills- Flexibility to travel as neededExperience/Certificates/Education- Bachelor's Degree in Business, Hospitality, IT or related fields.- 3-5 year experience in travel industry, experience with Shiji/Derbysoft or hotel software related company preferred

• 销售经理/销售主任 Sales Manager / Sales Executive

• 北京嘉里大酒店
  处理神速

  处理神速
• 2020-02-19 17:39:55

岗位职责1. 保存以前、现有客户的资料和档案。2. 安排销售拜访。在酒店接待重要客户。3. 记录上月的销售活动或其它相关活动。4. 向市场销售总监提交拜访概况的报告，提交月销售拜访计划。5. 每月提交客人客房使用量的总结报告。6. 每周提交竞争对手情况报告。岗位要求1.1年以上同岗位工作经验。熟悉酒店领域的销售工作。2.在当地有一定的客户群。3.有较强的团队合作意识，及强的团队领导能力。4.具有流利的外语水平。  5.熟悉销售部的业务，能协调各岗位的工作。 6.形象气质佳。

• Marketing Communications Manager 市场传讯经理

• 镇江富力喜来登酒店
• 2020-02-19 15:18:00

Job Summary:1. Responsible for achieving the Brand and Hotel positioningobjectives locally and internationally through Public Relations and Promotionactivities.2. Assistthe Director of Sales & Marketing in the development of Public Relationsand Promotion plans and budget preparation.3. Representand promote the hotel by maintaining constant contact with the media, localcommunity, the customer base and Starwood offices.4. Supervisorsthe Marcom Department to ensure all daily tasks are completed in a timely fashion.5. To protect the correct imageand positioning of the hotel and Brand by meeting corporate standards in allcollateral and advertising material.6. To develop and followthrough in public relations activities and social charity to enhance the imageof the Hotel. Be responsible for the production of promotional materials, presskits and arrange press and media coverage.岗位概述：1.市场公关部经理负责通过公关和促销活动实现集团和酒店在本地和国际上的定位目标。2.协助市场销售总监开发公关促销计划及制作预算。3.与媒体、本地社区、客户及喜达屋总部保持密切联系，代表、宣传酒店形象。4.管理市场公关部保证每天的工作及时地完成。5.保证所有的宣传资料和广告都达到集团的标准，维护酒店的正确形象和定位。6.开拓并实施公关活动和美化酒店形象的社会慈善活动，负责制作促销资料、对媒体宣传资料及安排在媒体对酒店的报道。

• Restaurant Manager 餐厅经理

• 福州融侨水乡皇冠假日酒店
• 2020-02-18 10:52:09

·       Effectively manage the restaurant by ensuring the following:·       有效管理餐厅的日常工作，确保日下工作正常进行：o    Oversee the Implementation of standards as detailed in the departmental standards and procedures manualo    监督部门工作标准和程序手册中列出的各项规范的贯彻执行。o    Adhere to opening and closing procedureso    遵守开始营业和结束营业的程序。 o    Adhere to bill paying procedureso    遵守规定的结账程序。o    Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on upselling certain products; etco    有效的进行交接班说明会，确保所有员工了解重要客人，特殊活动，每日特价，重点是推销某些产品等。o    Personally meet and farewell a minimum of 80% of your customerso    亲自迎送80%以上的客人。o    Encourage and motivate staff to provide optimum service during all shiftso    激励在岗员工为客人提供卓越的服务。·       Share recommendations and guest comments to Chef and Food and Beverage Manager to reflect current customer profile·       与厨师和餐饮经理交流意见和客人的建议从而反应当前客人的情况。·       Develop and implement Promotions Calendar for F&B products in restaurant·       在餐厅制定和执行餐饮产品促销活动日历。·       Manage special event concepts·       特别活动的概念管理工作。·       Anticipate market changes and review operations when necessary·       善于预测市场的变化情况，并在必要时审评运营工作。·       Conduct competitor analysis·       对竞争对手进行分析。·       Create positive publicity opportunities·       创造良好的公众宣传机会。·       Manage customer database and utilize effectively·       管理顾客数据库并有效的加以使用。·       Up-sell property facilities·       推销酒店的设施。·       Actively pursue cost saving measures·       积极的实行节约成本的方法。·       Recycle wherever possible·       尽可能再利用能源。·       Liaise with Sales Manager during tender process to obtain new accounts; Food and Beverage specific·       在竞标过程中与销售经理密切合作争取新的客户；特别是餐饮部门的客户。·       Manage wage and beverage cost·       管理工资和饮料成本。·       Forecasting·       进行预测工作。·       Stock control·       有效的控制存货。·       Analyze food and beverage statistics through point of sale system·       通过销售点销售系统分析餐饮统计数据。·       Works with Superior on manpower planning and management needs·       和上级领导一起进行人力规划和管理需求。·       Works with Superior in the preparation and management of the Department’s budget·       和上级领导一起编制和管理部门预算。

• Business Development Manager 业务拓展经理

• 福州融侨水乡皇冠假日酒店
• 2020-02-18 10:51:24

Job Summary – (Role Summary) 工作概述﹣(职位概述)1. To manage sales activities and events in line with the annual slaes and marketing plan and to achieve/exceed budget and sales strategy for your hotel. 根据年度销售市场计划管理销售活动，完成/超越酒店预定和销售策略。Required Skills 技能要求 1. Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. 拥有在与他人交往时大多数时间所使用的沟通技能；完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。2. Proficient in the use of Microsoft Office System.熟练使用微软办公软件。4. Problem solving, motivating, organizational and training abilities.具有解决问题，推理，号召，组织和培训能力。 Qualifications学历 1. Diploma  in Hotel Administration, Hotel Management or equivalent.具有酒店行政管理，酒店管理或相关的大专学历。

• Crowne Meetings Fulfillment Manager 皇冠会务销售经理

• 福州融侨水乡皇冠假日酒店
• 2020-02-18 10:50:52

FINANCIAL RETURNS财务回报·         Develop deep understanding and knowledge of key sectors targeted by hotel, and gain sectorial/account expertise when necessary to maximise lead conversion rate·         加强对酒店主要目标领域的深度了解和认识，必要时获取各行业/客户的专业知识，使线索转化率最大化。·         Ensure the timely follow up and pursuit of business with customers’ leads in order to drive the highest levels of conversion·         确保及时的跟进并争取客户的业务线索，以推动线索转化达到最大程度。·         Conduct and/or assist Sales team in customer negotiation process·         组织和/或协助销售团队的客户谈判程序。·         Conduct proposal negotiation process and assist Business Development team where necessary·         组织报价谈判程序并在必要时协助业务拓展团队。·         Handle contract signing process·         处理合同签订程序。·         Updated lead status in relevant systems and communicates lead status to relevant Business Development staff (e.g. account owner)·         在相关系统中更新线索状态并与相关业务拓展员工（如客户负责人）沟通线索状态。PEOPLE员工团队·         Team up with counterpart Event Management staff to deliver sector/customer specific services when appropriate·         与会务运营团队同等职位成员合作，在必要时为行业/客户提供要求的服务。·         Communicate to his/her superior any issues encountered and other relevant information·         与上级领导交流他/她所遇到的问题及其它相关信息。·         Attend and participate in and where appropriate, organise training sessions, daily briefings and other meetings as required·         出席并参与培训课程、每日例会及要求的其它会议。·         Where applicable, supervise, manage and train MICE Fulfilment Executives and MICE Fulfilment Coordinators in carrying out their responsibilities·         适用时，监督、指导和培训会务销售主任和会务销售协调员执行其工作职责。GUEST EXPERIENCE宾客体验·         Process customer inquiry in accordance to specified service standards·         根据具体的服务规范处理客户询价。·         Develop and deliver relevant documentation to the customer·         为客户编制并提供相关文件。·         Prepare and deliver site inspections for potential customers (when necessary)·         准备并为有可能的客户提供现场考察服务（必要时）RESPONSIBLE BUSINESS企业责任·         Prepare and submit proposals·         编制并提交报价。·         Ensure accurate and timely updating of a record of all relevant activities and customer information in the provided Sales System (i.e. Delphi; Opera; etc.) for future reference and control purposes·         确保在所提供的销售系统中（即Delphi，Opera 等）及时准确的更新所有活动的准确记录，以便将来参考与管理

• 高级销售经理/销售经理 Senior Sales Manager/Sales Manager

• 苏州园区香格里拉大酒店
• 2020-02-19 16:54:14

岗位职责/Job Responsibilities-  根据部门总体市场策略编制自己分管的市场的销售计划。   According to the overall market strategy of the Department, prepare the sales plan in charge of the market.-  对本市场中的客源大户要熟悉他们的基本情况,随时关注其变化并适时做出应对。   The market source of tourists should be familiar with their basic situation, always pay attention to their changes, and timely response.-  组织本组组员对新市场进行开发。   Organize team members to develop new markets.-  管理开发好自己的客户。   Manage and develop your customers.-  协助部门经理做好本市场客户的建立及升级管理工作,保持客户档案的完整。   Assist the Department Manager to do the establishment and upgrade management of the customer in the market, and keep the customer file intact.岗位要求/Job Requirements-  大专以上学历。有从事酒店前台、销售、公关等部门的工作经历。   College degree or above. Working experience in hotel front desk, sales and PR department.-  相关工作经验3年或以上。   Min. 3 years working experience in hospitality industry.  -  具有市场调查和预测能力，能及是掌握市场动态，并能综合分析，及时地提出相应的措施和合理的建议。   Ability to market research and forecast, be able to grasp market trends, and analyze comprehensively and timely put forward relevant measures and reasonable suggestions.-  良好的英语和普通话的书写和交流能力；   Proficiency in written and spoken English with andMandarin.-  能撰写市场调研报告，具有起草工作计划、总结及业务汇报的能力。   Strong language skills, ability to write market research reports, drafting, planning, summarizing and reporting capabilities.-  温馨提示：投递简历时请务必附上近期证件照。   Kindly remind: Please attached your latest photo on your CV when you apply for us.

• 值班经理 Duty Manager (服务经理-前厅部 Service Manager - Front Office)

• 苏州园区香格里拉大酒店
• 2020-02-19 16:54:14

岗位职责/Job Responsibilities-  直接向前厅部经理汇报并就所有与宾客服务及酒店运作相关的问题进行沟通。   Reports directly to and communicates with the Front Office Manager on all pertinent matters affecting guest service and hotel operations.-  对各种状况做出反应，以确保来宾被及时的礼貌接待并得到充分的注意和重视。   Reacts to situations to ensure guests receive prompt attention and personal recognition throughout the hotel.-  协助客户关系部门迎接贵宾，为其安排房间并在其离店时送行。   Assists Guest Relations in greeting, rooming, and sending off VIP guests.岗位要求/Job Requirements-  良好的英文口头表达和书面表达能力   Facility English in written and verbal communication-  熟练使用微软办公软件和前台系统。   Proficient in the use of Microsoft Office and Front Office System-  具有解决问题和组织能力。   Problem solving and organizational abilities-  拥有3年前厅或宾客服务工作经验，包括管理经验，或与此相当的教育和相关工作经验结合的背景。   3 years’ experience in front office / guest services or related discipline including supervisory experience, or an equivalent combination of education and experience-  温馨提示：投递简历时请务必附上近期证件照。   Kindly remind: Please attached your latest photo on your CV when you apply for us.

• 中餐厅经理

• 常州富都戴斯酒店
• 2020-02-19 16:02:46

1：餐厅的日常运2：员工培训3：处理突发情况以及客诉，保持和客人之间良好关系4：关注客户满意度调查5 :  四、五星级酒店同岗位经验6：积极的工作态度

• 客户预定中心主管

• 香格里拉客户预订中心（中国）
• 2020-02-19 14:18:23

In return we reward your hard work with:-Attractive monthly salary & benefits including shift meal and bonus.-Extra commercial medical insurance-Paid training provided. On line training cooperated with U.S.A eCornell opportunities offered-Career growth opportunities.-Opportunities for Complimentary Stay in Shangri-La Hotels-Offer Annual Leave 12 days and 12 days Sick Leave with pay-Offer Housing Allowance to Non-Guangzhou ResidenceKey Responsibilities:- Manage and supervise the day-to-day activities of the Customer Contact Team to consistently achieve key performance measures and goals- Improve overall sales proficiencies of team members to optimize booking opportunities- Raise the bar in service delivery for Voice/email bookings and loyalty program member servicing- Perform quality checks and closely monitor staff performance to identify, develop and conduct training based on specific needsRequirements:- Minimum 2 years experience in Call Centre operations or related field as a Team Leader or Supervisor Good interpersonal skills- Excellent communication skills (spoken and written) in English and Putonghua (and/or Cantonese)- Strong planning, organizing and presentation skills- Experienced in conducting performance appraisal/feedback, identifying training needs, developing and conducting training modules- Flexible with work schedule (may include weekends)

• (Senior) Sales/MICE Sales Manager （资深）销售/宴会销售经理

• 成都盛美利亚酒店
• 2020-02-19 13:38:45

岗位要求1.大专以上学历。有从事酒店前台、销售、公关等部门的工作经历。2.具备酒店销售学、酒店管理学、旅游经济学、旅游心理学、公共关系学等知识的储备。3.了解合同法、企业法、旅游法以及有关涉外法规。4.具有市场调查和预测能力，能及是掌握市场动态，并能综合分析，及时地提出相应的措施和合理的建议。5.有较强的语言表达能力，能撰写市场调研报告，具有起草工作计划、总结及业务汇报的能力。

• 会议销售经理/主任 Event Booking Center Manager / Executive

• 上海中优城市万豪酒店
• 2020-02-19 11:40:17

岗位职责1.负责完成部门营业目标确定会议、团队市场分配给自己的销售目标。2.负责不断开发、发展新客户。3.经常拜访老客户，与老客户保持密切的关系，及时掌握老客户的新需求和客源情况，随时为他们处理用房，娱乐用餐、会议等事宜。4.经授权代表本店与客户签订有关团队、会议销售协议，并及时与其他部门沟通，保证协议的实施。5.陪同来访客户参观本酒设备设施，赠送本酒店的宣传资料。6.负责做好团队、会议市场资料收集、汇总及建档工作。及时掌握市场动态，为部门经理提供准确的信息资料。7.协助财务部、前厅部处理好团队、会议开房、信用及结账等工作。岗位要求1. 大专以上学历。有2年同岗位工作经验。2. 掌握一定的市场、公关销售知识和技巧，全面了解本酒店的产品和服务。3. 有较强的协调、推销和交际能力及书面、口头表达能力。4. 有销售部、前厅部工作经验。5. 身体健康，精力充沛，仪表端庄，反应灵活。

• Cost Controller 成本控制经理

• 安徽宿州希尔顿逸林酒店
• 2020-02-19 18:40:39

岗位职责1.负责酒店食品、饮品成本报告，控制食品、饮品营业成本控制。2.检查食品原材料采购供货渠道、收货程序以及原材料质量，掌握市场上原材料价格信息。3.督促编制配餐卡，为制定销售价格提供依据。编制餐饮销售分析旬报，调整餐饮价，及时提供信息。4.与各厨房餐厅酒吧沟通，提供成本信息，降低成本。5.定期与采购部、餐饮部共同对市场价格进行调查、分析，更有效地控制进价。6.负责编制每月饮食成本报告。7.严格各种物品、食品、饮品的购入、验收、入库出库等有关手续和标准。岗位要求1.具有本岗X年以上工作经验，在成本核算岗位工作3年以上。 2.具有较强的管理、沟通、协调能力和团队协作意识。3.人品正直诚实，具备良好的职业道德和素质，责任心强。4.能对成本核算指标进行针对分析并合理提供合理的建议。5.通晓财务核算流程，能熟练运用财务软件及办公软件。6.根据酒店经营需要，有效进行科学的成本测算。7.对财务各项指标具有一定的敏感力。

• 调酒师

• 城建•华美达广场酒店
• 2020-02-19 09:17:29

岗位职责：1.根据产品配方标准，制作高品质咖啡及饮品；2.有咖啡产品的专业知识基础，能对客户疑问予以解答；3.熟悉咖啡的加工、销售及保管；4.熟悉吧台内各种工具和器具的操作；5.喜欢鸡尾酒，对鸡尾酒有基本了解；6.负责咖啡及软饮制作出品；7.有良好的服务意识，为顾客提供优质的服务体验；8.保持环境的干净整洁；任职要求：1.18-35岁，中专以上学历；2.热爱咖啡和调酒事业；3.身体健康，形象良好，品行端正；4.机智灵活,有较强的沟通应变能力及良好的团队精神；

• 销售经理

• 清远芊丽酒店
• 2020-02-18 19:59:59

岗位职责1.拟定酒店促销活动，完成团队和散客销售目标。2.监督销售量、调整销售活动，完成计划目标。3.与会议相关部门的沟通，取得销售方面的信息和支持。4.在部门年度预算内，推行销售计划。5.保存以前、现在有潜力客户的资料。6.制定临时时间表，记录上月的销售活动,收集每天的销售拜访记录并存档。7.以周销售计划为基础，向市场销售总监提交销售拜访概况，和月销售拜访计划。岗位要求1.大专以上文化程度；2年以上同岗位工作经验。2.有强烈的事业心，责任感和勇于开拓的精神，拥有良好的沟通协调能力，良好英语能力。3.精通市场开发，公共关系，经营策划，贵宾接待及形象推广等。4.有独立组织项目营销工作能力，兼备项目策划和市场分析能力。

• 前厅部副经理

• 海南南燕湾斯攀瓦酒店
• 2020-02-18 16:42:29

岗位职责1.前厅部副经理在前厅部经理的直接领导下，在当班期间负责前厅部的正常运作。2.负责处理宾客的问题和投诉。3.负责重要宾客的迎领工作。4.进行整个酒店的安全和日常的设备检查工作。5.解决当班期间发生的安全问题。6.向其它班次协调交班记录上需要沟通的事项。岗位要求1.服务形象气质佳，精通电脑操作，具备较强的英文听说读写能力。2.仪表端庄，热爱酒店工作，钻研业务，反应敏捷，善于交际具有较好的管理和协调能力，能够很好的发挥其管理、领导和监督的作用。3.注重细节，工作有责任心，敢于承担责任，执行力较强。4.有上进心和良好的学习能力和抗压能力。

• 中厨房上什

• 西塘良壤酒店
• 2020-02-19 16:42:57

1、3年以上本岗位工作经验；2、热爱酒店行业，能把工作当做事业；3、品行端正，能吃苦耐劳；4、性格活泼开朗，善于与人沟通；5、富有团队意识、服务意识、奉献精神。

• 厨师主管Chef De Partie

• 湘湖逍遥庄园
• 2020-02-19 17:20:45

岗位职责岗位职责：1、做好日常烹饪工作，提供高质量的菜肴，保证服务质量。2、遵守酒店的各项规章制度。3、在厨师长的带领下，完成菜肴加工和制作工作，确保菜肴质量、食品安全，对所有客人负责,使客人满意。4、协助厨师长减少各类菜肴的浪费，服从厨师长管理。岗位要求1、熟悉东南亚菜肴制作，有一定的创新意识；2、具有东南亚菜相关工作经验3年以上。

• 西厨房热菜厨师

• 西塘良壤酒店
• 2020-02-19 16:42:57

1、3年以上本岗位工作经验；2、热爱酒店行业，能把工作当做事业；3、品行端正，能吃苦耐劳；4、性格活泼开朗，善于与人沟通；5、富有团队意识、服务意识、奉献精神。

• 中厨房点心主管

• 北海香格里拉大酒店
• 2020-02-19 19:54:20

1.主要负责点心出品及食品保存。2.理解并严格遵守酒店体系中的规章制度以及涉及到消防、卫生、健康和安全的酒店政策。3.确保高标准的个人形象和仪容仪表。4.据有常规的烹饪技能和知识。5.确保所有的准备工作已经在开餐之前准备到位。6.积极主动的监督厨房冻库卫生以确保厨房营运的卫生和安全。7.带领部门同事一同创新。

• 西厨房冷房厨师

• 西塘良壤酒店
• 2020-02-19 16:42:57

1、3年以上本岗位工作经验；2、热爱酒店行业，能把工作当做事业；3、品行端正，能吃苦耐劳；4、性格活泼开朗，善于与人沟通；5、富有团队意识、服务意识、奉献精神。

• Loyalty Manager 忠实客户经理

• 福州融侨水乡皇冠假日酒店
• 2020-02-18 10:52:01

Monitor guest relations’ personnel to ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure•监督客户关系部工作人员，以确保来宾始终得到礼貌接待及充分的注意和重视，由此实现最大的客人满意度•Monitor guest relations personnel to ensure Priority Club members consistently receive all benefits, repeat guests and other VIP’s receive special recognition and service•监督客户关系部人员的工作，以确保优悦会会员始终得到全部优惠，常客和其它贵宾也得到特别关照•Inspects all VIP rooms prior to arrival•在贵宾到达前对贵宾房进行检查•Liaise with other departments and necessary outside contracts to ensure excellent service delivery•与其它部门和必要的外部承包商联系，以确保提供高质量的服务•Oversee maintenance of efficient repeat guest history system•对高效的常客客史档案系统维护实施监管•Promote Inter-Hotel sales and in-house facilities•促进店际销售及完善内部设施•Perform such functions as to include but not be limited to:•行使下列功能，包括但不仅限于：oIHG Rewards Club and regular guest welcome letterso向优悦会会员和常客致欢迎信oSolicitation of IHG Rewards Club applicationso发展优悦会会员oAttending to special requests by guestso回应客人提出的特别要求•Develop and implement guest telephone contact systems•开发和应用客人电话联系系统•Handle guest complaints and refer them as necessary, follows up on corrective action•处理客人投诉，如有必要则将其提交给有关部门，并对纠正措施进行跟进•Compile, analyze and control guest relations’ costs•对客户关系部的成本情况进行编写、分析和控制•Schedule and attend regular IHG Rewards Club and VIP guest cocktail parties and social engagements in an effort to further improve on service delivery•计划并参加优悦会和贵宾的定期鸡尾酒会和社会活动，以便进一步提高服务质量•Review arrival lists for all arrivals and VIPs to check room allocations, amenities, and special requests•查阅来客单，检查对客人和贵宾的房间分配情况、各类设施情况以及特别申请•Prepare requisitions for amenities on a timely basis•及时准备设备使用申请•Overall responsible for ensuring and maintaining the entire range of services offered for the Club Floor and Club Lounge with the aim to maximum guest satisfaction•确保向行政楼层和行政俱乐部提供全方位的服务，最大程度的获得宾客满意度•Appraise appearance, discipline and efficiency of all staff under direct supervision and initiate immediate remedial action if necessary•评估所有员工的外在形象、守纪情况和工作效率并进行直接监管，如有必要，可采取直接的纠正措施•Organize and conduct regular meeting for all Guest Relation’s staff to facilitate communications and smooth operations•织和召开客户关系部全体人员参加的会议，以加强交流和保证业务的顺利进行•Prepare efficient work schedule for Guest Relations Staff, arranging holidays and vacation, taking into consideration project occupancy and forecasts and any large group movements, especially those with early or late arrivals or departures•在考虑酒店入住情况和预测以及大规模的团组活动，特别是关于提前或延迟到达及离店的情况的前提下，为客户关系部员工准备高效的工作计划，安排节日和假日