我的具体职责是什么? 职位概述(要点)
作为人力资源文员,您将应以最高标准完成以下任务:
· 负责接听来电并做好及时反馈、接待办公室到访人员的安排等。
· 负责5级及以下员工入职和离职手续。
· 协助办公室内部的档案管理及其他文件的送签审核。
· 负责文具,纸张等办公用品的补充及发放。
· 根据要求参与相应的会议并负责会议纪要及后续的跟进追踪。
· 保持和员工的有效沟通,参与员工沟通会,为员工的询问提供准确而正确的回答及解释,且能够对员工反馈的问题提出向上级及时反馈并提出自己的建议。
· 负责员工后场主要文化区域的信息的及时更新。
· 负责管理更衣室、倒班宿舍分配及日常的管理。
· 协助宿舍及更衣室管理事务,包括宿舍分配、入住退宿手续等。
· 协助组织团队成员活动和娱乐活动
· 制作人力资源活动相关的宣传推文的撰写、海报或视频等内容的设计。
· 为办公室内部其他相关事情提供帮助,如协助培训工作的前期安排和准备、系统考勤信息的审核、与劳动局对接社保相关申报事务等
· 确保每一位员工都遵守酒店的着装及管理制度,确保员工充分的理解并遵守员工手册内容。
· 确保员工阅览室和娱乐室及员工宿舍等设施都能正常使用,并符合酒店的卫生标准。
· 坚持酒店安全制度、紧急情况处理规定和程序, 确保员工充分的理解并遵守员工手册内容。
我们寻找什么样的人才?
希尔顿人力资源文员始终要以宾客的利益为重并与其他团队成员密切合作。若要成功地应聘这一职位,您的态度、行为、技能和价值观应符合下列标准:
· 大学及以上学历。
· 一至两年同级别国际连锁酒店的工作经验。
· 良好口头及书面沟通技巧。
· 熟练使用计算机办公软件。
· 了解基本的劳动法律及人力资源相关职能。
· 性格开朗、易于沟通、良好的人际关系。团队意识强。
· 做事积极主动、喜欢挑战新事物
· 英文书写及口语流利。
What will I be doing? Position Summary (bullet points)
As the Human Resources Officer, you will be responsible for performing the following tasks to the highest standards:
· Answer and take notes of any calls, giving feedback as necessary and attending to visitors to the HR office.
· Handle the check in / out process for Level 5 and below Team Members.
· Assist with the HR office documentation management and approval submission process.
· Monitor on the usage of stationery and printing materials in the office.
· Responsible for HR office stationary procurement and delivery.
· Participate in meetings, take meeting minutes and assist to tracking the follow up status as per request.
· Positively communicate with team members, join communication meetings to listen to team members’ voice and reply appropriately, promptly sharing any information, suggestions and comments with the HR leaders.
· Responsible for the prompt posting and updating of other information in back of house.
· Assist with dormitory and locker routine management, such as beds allocation, and check in / out procedures.
· Coordinate team member activities.
· Design posters, write articles and make other collaterals for HR related activities
· Assist other HR team members in daily work, such as prepare for training, update the HRLink information, process social insurance monthly payments, etc.
· Coordinate and enhance hotel team members’ grooming and ensure proper behaviours according to hotel policies.
· Ensure that staff facilities and areas, such as the knowledge room, recreation room, etc., are in good condition.
· Adhere to the hotel’s security and emergency policies and procedures, ensuring that all team members have a complete understanding of and adhere to the hotel’s team member rules and regulations.
What are we looking for?
A Human Resources Officer serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
· Associate degree and above degree.
· 1-2 years of experience in a similar capacity with international chain hotels.
· Good communication skills.
· Familiar with computer office software.
· Possess basic knowledge of labour laws and regulations.
· Team player who is open minded and easy going.
· Willing to take challenges and accept new assignments.
· Fluent in written and spoken English.