1.Ensure forwarding and receiving of all information pertaining to the department in order to maintain set standards and achieve guest satisfaction.确保接听和转达所有与部门相关的信息,确保既定标准并取得客户的满意。2.Receive, record, and distribute various reports.接收、记录并分发各种报告。3. Receive, record, and transmit guest requests accurately.准确的接收、记录并传达客人的要求。4.Responsible for entering accurate room status into computer daily and investigate discrepancies.负责每天将客房情况准确的输入电脑并调查各种异常情况。5. Maintain and update administrative data.维护和更新行政数据。6.Maintain key control.管理钥匙。7.Monitor lost & found property.监管遗失物品。8.Prepare reports related to HR, Finance, and other departments.准备人力资源部、财务部和其它部门相关的报表。9.Control work phones and other loan items.管理工作电话和其它出借物。10.Control mini bar store.管理迷你吧仓库。11.Maintain working area and equipment in a proper state of cleanliness and repair.确保工作区域和设备得到良好的清洁和修缮。12.Report guest complaints to Executive Housekeeper or delegate immediately.及时向行政管家或其代理人汇报客人的投诉情况。13.Attend meetings and training sessions as required.按要求参加会议和培训活动。14.Multi-skilled as a Room Attendant as well as other areas of Housekeeping.成为掌握客房服务员和客房部其它岗位工作技能的复合型人才。15.Adhere to Housekeeping standards and procedures and enforces same.遵守并执行客房部的规范和工作程序。