【职位描述】
1.16.
To patrol land inspect rooms, restaurants, bars, banquet rooms, staff locker rooms,offices and public area etc. several times a day to maintain cleanliness. If any problems found, request Engineering Department to repair or recommend rooms which should be taken out of order in coordination with Executive Housekeeper.
巡视，检查房间，餐厅，宴会厅，员工更衣室，办公室和公共区域的清洁卫生，并负责保持。如发现任何问题，协助行政管家通知工程部维修，并报成坏房。
2.To coordinate with Executive Housekeeper to hire and train new employees and supervise housekeeping personnel complete knowledge of personal history of each for the smooth operation of the Department.
根据人事需要，协助行政管家一起雇佣和培训员工，以确保部门工作的正常运行。
3.To prepare daily work schedule and control days off and vacation.
安排日常工作表及排休。
4.To coordinate with the Front Office to ascertain rooms are available through hourly and daily information and when requested by the Front Office coordinates cleaning rooms for other purpose like office.
了解房态，在前台需要时，协助清理房间以便使用。
5.To inspect and maintain good working condition of appliances for cleaning in coordinate with Engineering Department.
检查和保持清洁用品的良好工作状态，如有问题及时与工程部联系。
6.To plan cleaning schedule of all relevant areas and execute cleaning jobs, waxing, carpet shampooing, polishing metals and cleaning windows etc.
依据计划，安排清洗有关区域，打蜡，洗地毯，抛铜和擦玻璃的时间表。
7.To supervise Linen room and coordinate with Laundry to keep linens and uniform of each department in the best condition.
管理布巾室并和洗衣房保持联系，以确保所有布巾和工服都处于良好状态。
8.To supervise contract cleaners who are in charge of cleaning outside windows, indoorplants, pest control.
负责管理合同公司的员工，如清洗外墙，室内植物租摆和杀虫公司的员工。
9.To recommend new purchases to the Executive Housekeeper; to coordinate with the Purchasing Department.
向行政管家提出需购买物品的建议，与采购部协调工作。
10.To assume responsibilities of Executive Housekeeper in his/her absence.
在行政管家不在的情况下，承担责任。
11.To coordinate and follow up repair and trouble reports.
协调工程部进行维修，并完成维修报告。
12.To record all the extra work performed by housekeeping personnel.
对所有客房部员工所做的超时工作进行记录。
13.To recommend rooms which should be taken out of order.
将需修的房间报为坏房。
14.To conduct inventory of supplies and equipment periodically and investigates new andimproved cleaning method.
定期盘点补给品和设备，研究新的和改进的清洁方法。
15.To attend guest requests and complaints.
处理客人的要求和投诉。
16.To maintain proper stock of guest service items such as extra bed, baby crib, adapter etc. for immediate service when
requested by the room guest and who record in and out of inventory.
保持客人服务用品的适量库存，例如，加床，婴儿床，插头等。当客人需要上述物品时，立刻提供服务并记录。
17.To perform other related duties assigned by Superior.
完成上级交给的相关工作。
18.To exchange information with Housekeeping Departments of major competitive hotelsand suggest the better product whenever comes up.
与主要竞争酒店的客房部交流信息，并在需要时提出更好的建议。
【任职要求】
1.Fluent in written and spoken English.
英文书写及口语流利。
2.Good communication skills, both verbal and written.
良好口头及书面沟通技巧。
2.Degree in hotel over 10years is required including at least 2years in Food & Beverage and Front Office respectively.
十年以上的酒店工作经验，其中包括至少分别在餐饮部和前台工作两年。
3.The ideal candidate must be outgoing and people oriented.
性格开朗，平易近人。
