Responsibilities岗位职责:1. follow the manager’s arrangement, do sufficient preparation for the opening and closing, such as organizing and cleaning up the restaurant 按主管/经理安排,做好开店前、打烊时的准备、整理以及收拾的工作;2. Assist the manager in all preparation and recovery work to ensure the smooth operation of the restaurant 协助餐厅经理做好所有客人到店前的准备和离店后的恢复工作,确保餐厅的顺利运作;3. be a proactive, enthusiastic, well-manner, patient and thoughtful serving specialist, also can professionally interact with guests服务客人时能做到主动、热情、礼貌、耐心、周到,能专业地和顾客互动;4. actively participate in all kinds of training, commit to continuously improving yourself, in order to provide high-quality service to each of our distinguished guests 积极参与公司的各类培训,有不断提升自己的意愿,以为每位尊贵的客人提供高质服务;5.good at introducing, promoting and upselling restaurant products to the guests善于向顾客介绍和推销本餐厅的饮品及菜品;6. actively cooperate with and complete tasks delegated by the manager, be able to unite the team in order to achieve the financial success of the restaurant能配合及服从主管/经理的交代的工作,能团结及善于帮助同事以达到部门丰盈营收的目的;7. Always be able to serve and solve problems from the guests’ prospective and interests永远能站在顾客的角度来服务和解决问题;8. aspire to discover creative ideas that inspire the guests to fall in love with the restaurant, strive to create an unforgettable dining experience for the guests 能不断发掘能激发客人喜欢上餐厅的创意,努力为客人制造难忘的用餐体验。Requirements任职要求: 1. have good hospitality common sense for a western restaurant such as Hoppo House, possess good level of service skills有良好的西餐厅服务常识,具有熟练的服务技能;2. excellent teamwork spirit, can resourcefully handle service emergencies in Hoppo House优秀的团队合作精神,有处理西餐厅突发事件的应变能力;3. can handle guest complaints with professionalism and experience对处理西餐厅的客诉有一定的经验;4. careful, confident, have initiatives and be proud to serve认真、自信,积极主动,以服务为荣;5. like to work in the hospitality industry, like to make new friends, and be excited to interact with guests喜欢从事服务行业,喜欢结交新朋友,能愉悦地与客人互动交流;6. have good level of experience in star hotel chains or western restaurants有星级酒店、高档西餐厅相关工作经验;7. Cantonese and English proficiency are preferred粤语、英语精通者优先考虑。 【公司福利】 1、极具竞争力的薪资+绩效奖金+年终奖+年度调薪机会; 2、良好的晋升发展平台,公司80%的管理层来自内部提拔; 3、可提供一日三顿工作餐和舒心安适的居住环境工作地址:广州市越秀区中山三路中华广场10楼 HOPPOHOUSE贺馆西餐厅(地铁1号线烈士陵园站)有意向者可直接到店面试联系