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列表 明细
薪资: 8千-1.5万 经验:5年以上 企业类型:健康管理/体检
地区:河北-石家庄 食宿:食宿情况

1、利用新媒体,策划各种运营或主题活动,提高会员活跃度,吸引新会员;2、负责建立项目运营服务标准,提升会员满意度;3、负责维护和发展会员或整合社群资源,带动民宿活跃度,并提升会员忠诚度;4、负责拟定民宿配套产业项目招商方案,并完成招商;5、负责不定期进行文旅或特色小镇项目市场调研和分析,改进运营策略;6、负责民宿项目商业模式研究并编制、产品规划与组合、会员管理等工作;7、参与民宿项目前期策划、产品定位、规划设计等工作,并提出合理化建议;8、参与民宿项目的整体营销策划、推广、宣传等工作

薪资: 4千-5千 经验:不限 企业类型:全服务中档酒店/4星级
地区:北京-昌平区 食宿:提供食宿

岗位职责1.接受线上、线下客户对酒店的预订需求,并予以妥善解决。2.接听客户对酒店等产品信息的咨询电话,予以解答并作好相关记录。3.熟悉处理房间预订的程序,给宾客提供给最新和最准确的房况信息。4.落实“预订未到宾客”的名单和每日团队取消情况。岗位要求1.具备热情的工作态度、一定的抗压能力、拥有良好的执行力和团队精神;2.有一定的沟通能力,口齿清晰、开朗自信,有较强的语言表达能力和人际沟通能力;3.中专以上学历,普通话标准,谈吐礼貌,声音甜美;4.熟练掌握基本办公软件操作,中英文打字熟练;5.具有星级酒店、房产等相关工作经验者优先;6.具有优良的服务意识和敬业精神,能够适应翻班制。

薪资: 2千-3千 经验:不限 企业类型:国际高端酒店/5星级
地区:广西-柳州 食宿:提供食宿

岗位职责1.确保自己的服饰、发型整洁、淡妆等方面全部符合规定的要求。2.查看交班记录,了解上一班的移交事项,并负责处理。3.熟悉预订资料,了解客情,尤其要记住即将来店的贵宾、常客的姓名,了解酒店的所有活动。4.熟悉酒店有关客房销售的各项政策,向来店宾客推销客房,努力争取最好的经济效益。5.熟练前台各项专业业务和技能,搞好对客服务。6.熟练掌握店内外信息,提供准确的问讯服务。7.负责为下榻酒店的宾客办理入住登记手续。8.负责客房钥匙的管理和发放工作并严格遵守验证制度。9.制作有关报表,为其它部门提供准确的接待信息。岗位要求1.大专以上文化程度,有良好英语能力及相关经验者优先考虑。2.性格开朗、头脑灵活、工作踏实,具有较强的服务意识、推销意识和责任感。3.通晓酒店各项对客政策、设施设备及服务种类以及总台工作程度和规范。4.相貌端正,身体健康。

薪资: 8万-10万 经验:5年以上 企业类型:国际高端酒店/5星级
地区:广东-东莞 食宿:提供食宿

1,有五星级酒店全面管理的经验。2,有丰富的实战管理经验及项目案例。3,个人敢于接受挑战及接受外派。详细简历及个人相关材料发至:641560255@qq.com注:不符合条件者勿扰

薪资: 3万-5万 经验:8年以上 企业类型:国际高端酒店/5星级
地区:上海 食宿:提供食宿

§   To continually support and improve engineering services that effectively address problems affecting both guests and colleagues.不断支持和改进工程方面的服务以有效应对客人和同事的问题。§   To organize engineering staff and controls staff to correctly operate all M&E plant and equipment to suit the needs of the hotel.组织和管理工程部人员正确地操作所有机电设备、系统,以满足酒店的需要。§   To plan and implement a preventive maintenance program to try and achieve “zero defects” for all equipment in the Hotel.制定、执行预防性维修保养计划,争取使酒店的设备达到“零故障”。§   To prepare operating budgets and capex budget for equipment required, repairs and maintenance, system modifications.准备所需设备、维修保养工作、系统修改的运营预算和固定资产支出预算。§   To assist in the assessment of training needs, planning of training courses, and presentation of training courses.  To train and instruct other members of the staff by passing along your knowledge and skills.  In addition, utilizing resources from the Engineering Training Library and of outside vendors and sources, assist them in their development and further advance your own.  Participate in Corporate and Property Training as directed by Engineering Management.  Set an example of continuous self-development.协助评估培训需要,培训课程,并教授培训课程。将自已的知识技能传授给其它同事。利用技术图书馆和来自销售商的信息以及其它外来的资源来使彼此得以发展和改进。按工程管理层的指示参加公司总部及你所在的分公司组织的培训。树立一个不断自我发展的榜样。§   To be an independent mechanic, able to analyze problems and to formulate plans to get work done quickly including procurement of materials, parts, etc., and necessary scheduling arrangements with a high degree of quality.作为能独立工作的机械工,能够分析问题,并能提出快速有效的工作方案-包括采办材料、器件和高效地进行必要的日程安排。§   Language Skills - Ability to read and interpret documents such as safety rules (i.e., Lockout Tagout, JSAs), Safety Awareness information (such as MSDS) operating and maintenance instructions and procedure manuals.  Ability to write routine reports, logs and correspondence.  Ability to speak effectively with customers and to groups of colleagues.语言技能:能读懂安全规则,例如:上锁,挂牌,、安全知识数据、操作保养说明以及保养手册,能写日常报告、纪录及信件,能有效地与客人和其它同事进行交谈。§   Manage repair and maintenance project and building improvements by effectively coordinating and planning all tasks in advance of beginning any project.  Utilize all possible resources. Coordinate efforts with engineering and other affected departments. Use project management techniques along with the appropriately assigned engineering team members to perform project planning and execution.  All methods, materials and practices must meet and be in accordance with local codes, brand specifications, national codes and standard practices. Keep accurate completion and task records in the project files. Materials procurement and coordination of their availability are also critical to the success of your position.  Our goal is to cost-effectively maximize the schedule.管理维修和保养项目,改善建筑条件。在开始任何项目之前,都要有效地调动和计划所有的作业。利用尽可能多的来源。搞好与工程部门及其它部门的合作。依靠项目管理技术和分配的适当技术人员进行项目规划和实施。所有的方法、材料和措施都必须符合当地方式、朗廷品牌的具体要求、国家方式和标准应用。将准确完整的记录保存在项目文件中。原料的采办及调度也是做好这个职责的关键。我们的目标是:在充分考虑成本效率的前提下,最大限度地推行计划日程。§   The hotel functions 7 days a week, 24 hours a day.  All colleagues must realize this fact and be aware that at times it may be necessary to move colleagues from their accustomed shifts as business demands.  In addition, it is understood that business determines the amount of hours that are worked, and that some weeks may be scheduled at less than 40 hours, and other weeks at more than 40 hours.酒店每周营业7天,每天24小时。所有同事都必须明白:根据业务需要可能会有轮班调整。并清楚明白业务量决定我们工作时间的长短。有的周可能工作40小时以下,有的周则可能在40小时以上。§   Lead or facilitate the transfer of information regarding priorities, assignments, and problem solving at the various briefing sessions each day.利用每天的工作汇报时间来进行有关工作重点、分工和问题处理的信息交流。§   Fire Alarm/Life Safety System - to monitor systems as necessary, to be fully informed of the system operation and to handle emergencies involving the systems.  To have a working knowledge of fire sprinkler and emergency power systems.火警警报/生命安全系统:按需要监视系统,彻底了解系统操作,并能在紧急情况下使用。懂得消防喷淋系统及紧急能源系统的工作常识。§   Energy Conservation - to observe and analyze energy and utilities usage in the hotel and on the grounds.  To look for ways to conserve energy and report any ideas to the Engineering Management.节能:观察和分析酒店内外的能源利用情况,寻找节能方法,并将建议反映给工程管理。§   Emergencies - to be available for any emergencies and act in an engineering capacity to protect our guest and colleagues, and preserve the building and its systems during the emergency.  To act as quickly and responsibly as possible to return the building to its normal operating status.  To inform Engineering Management of any such emergencies.紧急情况:要有备于紧急情况的发生,并在工程范围内保护客人及酒店同事,保护建筑物及其设施系统。尽快地使酒店恢复正常营业状态,并将紧急情况汇报给工程管理。§   Accident prevention and safety - to be aware of all existing departmental job safety analysis and to strive to work in an accident-free manner and to create a safe work environment for others. To continuously look for conditions which may endanger colleagues or guests of the hotel and to take immediate action to correct any hazardous conditions found.防止事故,保证安全:了解各个部门的工作安全分析,在工作中努力避免事故的发生,也为别人创造安全的工作环境。一贯留心可能危及酒店同事及客人的情况。如有发现,马上采取行动来纠正。§   Physical Demands:  The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.体质要求:这里提到的体质要求是同事顺利完成基本职责所必需的。有残疾的同事,可以得到适当的照顾,以便能完成基本职责。§   While performing the duties of this job, the colleague frequently works near moving mechanical parts and is frequently exposed to risk of electrical shock and vibration.  The colleague occasionally works in high, precarious places and in outside weather conditions and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, extreme cold, and extreme heat.  The noise level in the work environment is usually moderate.危险告知:做此工作时,同事经常靠近移动的机械,并且经常有触电及受震荡的危险。偶尔需要在户外高而不稳固的地方工作。有时遇到潮湿、烟尘、过冷、过热的环境条件,接触有毒性或者有腐蚀性的化学药品。工作环境的噪音通常处于中等程度。§   To identify hazards and potential safety concerns, and take necessary action.确定存在危险和安全隐患,采取必要的措施。§   To train and supervise emergency response team as required, and co-ordinate life safety with the security department as appropriate.根据需要对应急处理组进行培训监督,必要时应就安全事宜与保安部进行协调。§   To be properly trained in fire and life safety preventions and actions, and be knowledgeable of all evacuation procedures.接受正规化的消防生命安全的培训,了解预防突发事件及紧急补救的措施,掌握安全疏散的流程。

薪资: 3万-5万 经验:5年以上 企业类型:国际高端酒店/5星级
地区:上海 食宿:面议

Operational Processes and Controll  Processes-         Constantly reviews the current procedures and practices to ensure they are simple for staff and guests.l  Internal Controls-         Ensures standards and compliance are set for internal control/ audits processes.-         Action and follow up on feedback from the “Mystery shopper” programme towards enhancing consistency of delivery of rooms services.  Administrationl  Budget and Forecast-         Prepares the budget for the Rooms Division.-         Manages expenses through planning of needs, review of purchase orders and labour standards.-         Control and analyse, on-going-basis, Rooms Division Revenues and cost including OtherOperating Revenue, Maximizing occupancy, ATR and Rooms Profit targets against budget and forecast.-         Actively drive productivity initiatives, without productivity initiatives without negatively impacting customer service levels.l  Capital Expenditure-         Identifies needs and estimated costs for capital improvements.l  Operating Equipment Operations-         Checks operating equipment par level.-         Ensures inventory checks are done and opportunities to reduce losses and damages are studied and proposal given. Inspection and Preventive Maintenance Programmel  Inspection-          Conducts quality checks of guest floors, public areas and other facilities.l  Maintenance Programme-          Ensures Housekeeping and Engineering execute established programmes / schedules accordingly for Rooms and Public areas. Health, Hygiene, Safety and Securityl  Ensures the highest level of hygiene, safety and security by facilitating effective training programmes that delivers a high degree of awareness amongst staff and guests. Environmental Responsibilityl  Ensures that the environmental initiatives are adhered to in the workplace and participates in community activities and programmes. Public Affairs - GovernmentTo ensure a smooth channel of communication between the hotel and concerned departments of the Government.l  To carry out the assignments by Hotel Manager/ General Manager.l  Entrusted by and on behalf of General Manager, to attend meetings called by the government concerned departments and report to General Manager after these meetings.l  To ensure General Manager a proper relation channel with the Government and assist General Manager in co-ordination with the relationship of government.l  To meet visitors and inspectors from concerned departments of the Government and assist all co-ordination work.l  Responsible in Government Meetings and Functions at the Hotel.l  Responsible for annual renewal of all hotel licenses, co-ordination between the hotel and Beijing Tourism Bureau for 5-star rating re-evaluation for the hotel.l  To fulfill other temporary work passed down by Hotel Manager/ General Manager.l  To keep all hotel licenses updated- Business License- Tourism Designated Hotel- Outdoor Advertisement Registration- Business License for Foreign Publications- Special Business Permit- Foreign Performance License

薪资: 3万-5万 经验:5年以上 企业类型:国际高端酒店/5星级
地区:广东-广州 食宿:提供食宿

1. in charge of Rooms Division, including Front Office, Housekeeping and The Residences.2.luxury brand hotel's background is preferred.3.strong communication skills and personnel skills4.focus on service details and engagement

薪资: 3万-5万 经验:10年以上 企业类型:国际高端酒店/5星级
地区:福建-厦门 食宿:提供食宿

中厨厨师长要负责中餐厨房的日常操作,确保酒店内食品,成品或半成品保持一贯质量、口味及外观。在预算范围内提供高质量食品并保证利润。计划出品并管理、协调主厨、厨师及其他厨房员工的工作。同时也要关注竞争对手的食品、价格及质量。 1.         Planning, Preparation and Implementation of High Quality Food& Beverage Products and Set-up’s in all Areas and  Restaurants.计划和准备执行高质量的食品和摆设在指定的餐厅。2.         Seamless working with Recipes, Standards and Plating Guides.严格按照菜谱、标准和摆盘标准。3.         Maintenance of all HACCP aspects within the hotel operation.在酒店运营之中保持HACCP各方面要求。4.         Correct usage of all equipment, tools and machines.正确操作所有的设备、器具和机器。5.         Must focus on constant improvement of Training Manuals and SOP’s.必须对具有持续性的人员培训和标准与程序的提高和改善保持关注。6.         Must participate actively in Daily Quality initiatives (Daily Chef Briefings, Monthly Team Meetings) in order to constantly improve the Culinary operation, meet targets and keep communication flowing.必须积极主动参加每日质量会议(每日厨师晨会、团队会议),以保持厨房运营持续地提高,达到目标和保持顺畅地交流。7.         Can be asked to work for off site events.可以被要求进行外卖工作。8.         Can be asked to complete tasks and jobs outside the kitchen areas.可以被要求在厨房以外的地点完成工作。9.         Can be utilised during inventories.可以被要求进行盘存工作。10.     All team members have to be knowledgeable about occupancy, events, forecast and achievements.所有员工都应知道关于住宿率,宴会,预测计划和收益。11.     Preperation of menus as per request, in timely fashion.及时的按要求准备菜单。12.     Working on new dishes for food tastings in combination of digital pictures.新菜品的制作在品尝上要结合数码照片。13.     Control of stations within the kitchen.调节厨房内部的岗位。14.     Close working relationship with the Stewarding Department to ensure high levels of cleanliness and low levels of lost and breakages.与管事部紧密的工作关系确保高质量的清洁和最低程度的破损。15.     Every guest request must be responded to complete satisfaction.对于每位客人的要求要作出回应使客人满意。16.     Having a open-minded approach to constructive feedback.用虚心的态度去接受有建设性的意见。17.     Purchase and control of produce.采购和控制产品。18.     Maintain at all times a professional and positive attitude towards his team members, and supervisors alike, and behave in accordance to the established hotel rules and team member handbook for him and team member under his supervision. To ensure smooth operation of the department.时刻保持对于同事和主管等一个专业和积极的态度,依据酒店的规则和员工手册的要求行     为举止,确保部门的良好运营。19.     Coordinate, organize and participate in all production pertaining to the kitchen. Checks and follow-up on the mise-en-place of the ala carte menu and daily menus, seasonal specials. Maintains the standards of preset recipes, portion control and costing at all times.协调、组织和参与和厨房有关的所有产品的制作,检查并依照零点菜单和每日菜单,季节特供菜单。时刻保持预先设置菜单的标准,份量和成本。20.     Keeps discipline and proper work practices for himself and the team members assigned to him at all times. Also checks on personal hygiene, clean uniforms, sanitation and cleanliness of the workstations, sanitation of the work tools. Be aware of the dangers of contaminated food and the needs to proper checking and turnover of the mise-en-place in the refrigerators. Reports to the Executive Chef on any problems to take appropriate actions.时刻保持自己和所管辖的员工的纪律性和适当的操作。并且检查个人卫生、整洁的工服、操作台的   整洁和卫生、清洁的器具。知道污染食品的危险和适当检查,彻底清理冰箱的需要。向行政总厨汇报所有的问题并采取适当的行动。

薪资: 3万-5万 经验:5年以上 企业类型:国际高端酒店/5星级
地区:全国-全国

***This is a master requisition for DOSM.Candidate will be assigned by actual vacancy throughout Greater China properties.If you are interested in DOSM position with Marriott International, please send CV to daley.dai@marriott.com.JOB SUMMARYFunctions as theleader of the property’s sales department for properties with bookings over 300peak rooms and significant local catering revenue.Manages the property's reactive and proactivesales efforts.Provides day to dayleadership to sales associates to achieve property sales objectives withoverall responsibility for achieving booking goals and property revenues.Implements the brand’s service strategy andapplicable brand initiatives in all aspects of the sales process and focuses onbuilding long-term, value-based customer relationships that enable achievementof the hotel’s’ sales objectives. Evaluates the property’s participation in thevarious sales channels (e.g., Area Sales, Group Sales within the Sales Office,electronic lead channels, etc.) and develops strong working relationships toproactively position and market the property.Manages the marketing budget to enable development of property specificcampaigns, promotions and collateral to drive revenue and meet propertyobjectives. Interfaces with regional marketing communications for regional andnational promotions pull through.Developsand implements property–wide strategies that deliver products and services tomeet or exceed the needs and expectations of the brand’s target customerprofile and property associates and provides a return on investment to theowner and Marriott International.CANDIDATE PROFILEEducation and ExperienceRequired:·        2-yeardegree from an accredited university in Business Administration, Marketing,Hotel and Restaurant Management, or related major; 4 years experience in thesales and marketing or related professional area.OR·        4-yearbachelor's degree in Business Administration, Marketing, Hotel and RestaurantManagement, or related major; 2 years experience in the sales and marketing orrelated professional area.Preferred:·        4year college degree.·        Demonstratedskills in supervising a team.·        Lodgingsales experience.·        Hotelindustry work experience, demonstrating progressive career growth and a patternof exceptional performance.CORE WORKACTIVITIESManagingSales Activities·        Manages the development of a strategic account plan forthe demand generators in the market.·        Manages the property's reactive and proactive salesefforts.·        Determines and develops marketing communication activities,in conjunction with Regional Marketing Communications.·        Provides customer intelligence in evaluating the marketand economic trends that may lead to changes in sales strategy to meet orexceed customer expectations.·        Reviews the Strategic Alignment Review (STAR) report,competitive shopping reports and uses other resources to maintain an awarenessof the hotel’s market position.·        Researches competitor’s sales team strategies toidentify ways to grow occupancy and RevPAR and increase market share.·        Attends sales strategy meetings to provide input onweekly and overall sales strategy.·        Suggests innovative marketing ideas and developsdeployment strategies to continue to grow market share.·        Evaluates and supports participation and accountdeployment with Area Sales and Group Sales within the Sales Office.·        Serves as the sales contact for the General Manager,property leadership team, Group Sales and Area Sales leaders.·        Serves as the sales contact for customers; serves asthe customer advocate.·        Serves as hotel authority on sales processes and salescontracts.·        Serves as the property sales liaison with Area Sales, GroupSales, Revenue Management, Event Management, Regional Marketing Communicationsand other hotel departments as appropriate.·        Participates in sales calls with members of the Salesand Marketing team to acquire new business and/or close on business.·        Identifies public relations opportunities andcoordinates activities to augment the overall marketing communication strategy.·        Supports the General Manager by coordinating crisiscommunications.·        Executes and supports Marriott’s Customer ServiceStandards and hotel’s Brand Standards.·        Executes and supports the operational aspects ofbusiness booked (e.g., generating proposal, writing contract, customer correspondence).·        Participates in and practices daily service basics ofthe brand (e.g., , Marriott Hotels and Resorts (MHR) Spirit to Serve DailyBasics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard,SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle,or TownePlace Suites Morning Meeting).·        Implements a seamless turnover from sales to operationsand back to sales while consistently delivering high level of service.·        Monitors the effective resolution of guest issues thatarise as a result of the sales process by creating mechanisms to channel issuesto property leadership and/or other appropriate stakeholders.   ·        Maintains successful performance by increasingrevenues, controlling expenses and providing a return on investment for theowner and Marriott International.·        Implements thebrand’s service strategy and applicable brand initiatives in all aspects of thesales process and focuses on building long-term, value-based customerrelationships that enable achievement of the hotel’s’ sales objectives.·        Interfaces withregional marketing communications for regional and national promotions pullthrough.·        Performs otherduties, as assigned, to meet business needs.BuildingSuccessful Relationships·        Develops strong partnerships with local organizationsto further increase brand/product awareness.·        Develops and manages internal key stakeholderrelationships.·        Develops strong community and public relations by maintainingproperty participation in local, regional and national tradeshows and clientevents.·        Executes exemplary customer service to drive customersatisfaction and loyalty by assisting the customer and monitoring theirsatisfaction before and during their program/event.·        Serves the customer by understanding their needs andrecommending the appropriate features and services that best meet their needsand exceed their expectations, while building a relationship and loyalty toMarriott.·        Gains understanding of the hotel’s primary targetcustomer and service expectations; serves the customer by understanding theirbusiness, business issues and concerns, to offer better business solution bothprior to, and during the program/event.Leadership·        Functions as the leader of the property’s salesdepartment for properties with bookings over 300 peak rooms and significantlocal catering revenue.·        Develops sales goals and strategies and verifies alignmentwith the brand business strategy.·        Executes the sales strategy in order to meet individualbooking goals for both self and staff.·        Coaches leaders of revenue generating departments indeveloping effective revenue strategies and setting aggressive goals that willdrive the property's financial performance.·        Verifies Sales team understands and is leveraging MarriottInternational (MI) demand engines to full potential.·        Works with Human Resources, Engineering and LossPrevention to monitor compliance with local, state and federal regulationsand/or union requirements.·        Partners with Human Resources to attract, develop andretain the right people in order to support the strategic priorities of themarket.·        Creates effective structures, processes, jobs andperformance management systems are in place.·        Sets goals and expectations for direct reports usingthe Leadership Performance Process (LPP), aligns performance and rewards,addresses performance issues and holds staff accountable for successfulresults.·        Forecasts talent needs and manages talent acquisitionstrategy with Human Resources (HR) to minimize lost time due to turnover.·        Maintains an active list of the competition’s bestsales people and executes a recruitment and acquisition plan with HR.·        Supports tools and training resources to educate salesassociates on winning catering solutions.·        Champions leadership development and workforce planningpriorities by assessing, selecting, retaining and developing diverse,high-caliber talent that can lead the organization today and strengthen theleadership bench for the future; continues to upgrade the sales & marketingtalent; works with HR to anticipate future talent needs based on businessgrowth plans.·        Identifies, trains and mentors group sales associates;utilizes all available on the job training tools for associates.·        Transfers functional knowledge and develops group salesskills of other discipline managers.·        Provides day today leadership to sales associates to achieve property sales objectives withoverall responsibility for achieving booking goals and property revenues.·        Evaluates theproperty’s participation in the various sales channels (e.g., Area Sales, GroupSales within the Sales Office, electronic lead channels, etc.) and developsstrong working relationships to proactively position and market theproperty.·       Manages themarketing budget to enable development of property specific campaigns, promotionsand collateral to drive revenue and meet property objectives.MANAGEMENT COMPETENCIESLeadership·          Adaptability– Develops strategies  and identifies resources to implement and manage change; models flexibility  in adjusting priorities; and communicates the need for change in a positive  way that encourages commitment.·          Communication- Actively listens and  uses appropriate communication styles to deliver complex information in a  clear concise way and influences others to accept a point of view, gain  consensus, or take action.·          Problem Solving and Decision Making-  Models and sets expectations for solving complex problems, collecting and  comparing information to evaluate alternatives, considering their potential  impact before making decisions, involving others to gain agreement and  support, and guiding others to implement solutions.·          Professional Demeanor-  Exhibits behavioral styles that convey confidence and command respect from  others; makes a good first impression and represents the company in alignment  with its values.Managing  Execution·          Building and Contributing to Teams-  Leads and participates as a member of a team to move the team toward the  completion of common goals while fostering cohesion and collaboration among  team members.·          Driving for Results-  Focuses and guides others in accomplishing work objectives.·          Planning and Organizing-  Gathers information and resources required to set a plan of action for self  and/or others; prioritizes and arranges work requirements self and/or others  to accomplish goals and ensure work is completed.Building  Relationships·          Coworker Relationships-  Develops and uses collaborative relationships to facilitate the  accomplishment of work goals.·          Customer Relationships-  Develops and sustains relationships based on an understanding of customer  needs and actions consistent with the company’s service standards.·          Global  Mindset -Supports  employees and business partners with diverse styles, abilities, motivations,  and/or cultural perspectives; utilizes differences to drive innovation,  engagement and enhance business results; and ensures employees are given the  opportunity to contribute to their full potential.Generating  Talent and Organizational Capability·          Organizational Capability-Evaluates and adapts the structure  of organizational units, jobs, and work processes to best fit the needs  and/or support the goals of an organizational unit.·          Talent Management-  Provides guidance and feedback to help individuals develop and strengthen  skills and abilities needed to accomplish work objectives.Learning  and Applying Professional Expertise·          Applied Learning-  Seeks and makes the most of learning opportunities to improve performance of  self and/or others.·          Business Acumen- Understands and  utilizes business information (e.g., data related to employee engagement,  guest satisfaction, and property financial performance) to manage everyday  operations and generate innovative solutions to approach business and  administrative challenges.·          Technical Acumen-  Understands and utilizes professional skills and knowledge in a specific  functional area to conduct and manage everyday business operations and  generate innovative solutions to approach function-specific work challenges.o     Devising Sales Strategies and  Solutions- Trying  different and novel ways to deal with sales challenges and opportunities; taking  courses of action or developing sales strategies that apprpriately consider  available facts, constraints, competitive circumstances, and probable  consequences.o     Sales Disposition- Energetic, proactive, takes  calculated risks, and perseveres to attain goals.o     Sales Opportunity  Analysis-  Ability to understand and utilize economic, financial, industry, and  organizational data; accurately diagnosing customer needs and issues that can  inform sales strategies.o     Revenue Management- Knowledge of total hotel  revenue management concepts, processes and strategies (including sales cycles  and trends, account management, pricing, and inventory management).o   Management  of Financial Resources-Ability to analyze Profit and  Loss (P&L) statements, develop operating budgets and revenue goals,  forecasting, and capital expenditure planning; determining how money will be  spent to get the work done, and accounting for these expenditures.·          <span style="font-famil

薪资: 3万-5万 经验:10年以上 企业类型:国际高端酒店/5星级
地区:云南-昆明 食宿:提供食宿

岗位职责1.在总经理带领下,负责酒店的日常经营管理工作,对各项经营管理指标负责。2.负责协助和计划酒店运作以达到宾客满意度(包括客人,员工,合作方和业主方),提供高质量的服务达到和超过财务目标。3.提出酒店的经营管理思路,协助确定酒店年度经营计划,并指挥落实。4.协助建立健全酒店内部管理系统、运行机制及各项规章制度。5.协调各部门关系。6.研究市场发展趋势,协调制定酒店各服务产品价格体系。7.审定酒店的市场营销方案,不断开拓市场。8.提高酒店的管理水平、服务质量。岗位要求1. 本科及以上学历,旅游、酒店管理专业为佳。2. 从事酒店工作15年以上,具有5年以上酒店市场销售,前厅,餐饮,客房等岗位管理经验,有酒店筹建、开业经验优先。3. 良好的英文沟通能力及办公软件技能。4. 熟悉酒店各营业部门的服务及管理流程,善于成本控制。5. 具有良好的协调沟通、管理和团队建设能力,事业心强。

薪资: 3万-5万 经验:10年以上 企业类型:国际高端酒店/5星级
地区:福建-厦门 食宿:提供食宿

It is the mission and intent of this position to take full responsibility for the  Management and Leadership of a smooth running Culinary Operation and Maximize the highest level of standards at the Doubletree by Hilton Shenyang.              此职务的使命和目标是全面负责管理领导各餐厅厨房良好运营和最大限度地提供最高标准的服务。 1.         All Restaurant Kitchens, including Pastry , Main Kitchen, Team Restaurant Kitchen, Chinese Kitchen, Executive Club Lounge kitchen, Stewarding, Occasionally off - Site Events .所有餐厅厨房,包括饼房、主厨房、员工餐厅厨房、中餐厨房、行政酒廊厨房、管事部、外卖宴会。2.         Planning, Preparation and Implementation of High Quality Food& Beverage Products and Set-up’s in all Areas and  Restaurants.计划和准备执行高质量的食品和摆设在指定的餐厅。3.         Seamless working with Recipes, Standards and Plating Guides.严格按照菜谱、标准和摆盘标准。4.         Maintenance of all HACCP aspects within the hotel operation.在酒店运营之中保持HACCP各方面要求。5.         Correct usage of all equipment, tools and machines.正确操作所有的设备、器具和机器。6.         Must focus on constant improvement of Training Manuals and SOP’s必须对具有持续性的人员培训和SOP’s的提高和改善保持关注。7.         Must participate actively in Daily Quality initiatives (Daily Chef Briefings, Monthly Team Meetings) in order to constantly improve the Culinary operation, meet targets and keep communication flowing.必须积极主动参加每日质量会议(每日厨师晨会、团队会议),以保持厨房运营持续地提高,达到目标和保持顺畅地交流。8.         Can be asked to work for off site events.可以被要求进行外卖工作。9.         Can be asked to complete tasks and jobs outside the kitchen areas.可以被要求在厨房以外的地点完成工作。10.     Can be utilised during inventories.可以被要求进行盘存工作。11.     All collegues have to be knowledgeable about occupancy, events, forecast and achievements.所有员工都应知道关于住宿率,宴会,预测计划和收益。12.     Preperation of menus as per request, in timely fashion.及时的按要求准备菜单。13.     Working on new dishes for food tastings in combination of digital pictures.新菜品的制作在品尝上要结合数码照片。14.     Attending service briefings.参加服务部门的会议。15.     Communication of item 86 to the service team.与服务员沟通断货的产品。16.     Control of stations within the kitchen.调节厨房内部的岗位。17.     Close working relationship with the Stewarding Department to ensure high levels of cleanliness and low levels of lost and breakages.与管事部紧密的工作关系确保高质量的清洁和最低程度的破损。18.     Every guest request must be responded to complete satisfaction.对于每位客人的要求要作出回应使客人满意。19.     Willingness to learn and adapt to changes积极的学习和适当的改变。20.     Having a open-minded approach to constructive feedback用虚心的态度去接受有建设性的意见。21.     Purchase and control of produce.采购和控制产品。22.     Training of new team members.培训新员工。23.     This is by no means an exhaustive list as it is subject to changes according to the nature of the business at hand, the menus content, or any other factors when duties might have to be re-defined according to the business pattern.这决不是一个无任何遗漏的职责明细单,它将根据运营的实际情况进行调整,菜单内容或其他任何因素将根据生意的模式进行调整。24.     Reviews the roster prepared by section chefs in advance that reflect business and high productivity whilst yielding a high degree of guest satisfaction.提前审阅部门厨师长安排的排班表,以提前反映出生意和高出品率同时很大程度影响客人的满意度。25.     Keeps discipline and proper work practices for himself and the team members assigned to him at all times. Also checks on personal hygiene, clean uniforms, sanitation and cleanliness of the workstations, sanitation of the work tools. Be aware of the dangers of contaminated food and the needs to proper checking and turnover of the mise-en-place in the refrigerators. Reports to the Chef on any problems to take appropriate actions.26.     时刻保持自己和所管辖的员工的纪律性和适当的操作。并且检查个人卫生、整洁的工服、操作台的   整洁和卫生、清洁的器具。知道污染食品的危险和适当检查,彻底清理冰箱的需要。向Chef汇报所有的问题并采取适当的行动。27.     Ensures that recipes and costing are established and updated.确保菜谱和成本的存在和更新。

薪资: 3万-5万 经验:8年以上 企业类型:国际高端酒店/5星级
地区:上海 食宿:面议

SCOPE 范围 To direct and support the hotel’s communications department in the production of collaterals and the dissemination of the hotel’s key strategies and promotions to the media.·   指导和支持酒店传讯部门在产品宣传资料和酒店重要策略和促销活动方面在媒体中的传播 PRINCIPAL RESPONSIBILITIES 主要职责 1.  Customer Satisfaction客户满意度Initiate and oversee the copywriting, design,      production and printing of hotel collaterals in line with LPH’s corporate      image guidelines根据LPH的公司形象原则,授权和监督拷贝权,设计,制作和印刷酒店资料Draft all copy for English press releases,      speeches, presentations and collaterals required by the hotel management      and departments草拟所有英语新闻稿,演讲稿,演示和酒店管理层和各部门需要的宣传资料Oversee the content of all press releases,      speeches, presentations and collaterals designed for other languages i.e.      Cantonese, Mandarin & Japanese监督所有新闻稿内容,演讲稿,演示和其他语言例如广东话,普通话和日语的宣传资料Initiate and drive marketing, advertising and      public relations campaigns to raise LPH’s profile and build brand      awareness in the local and international marketplace授权和积极促成市场推广,广告和公共关系公司去提升LPH的利润,建立地区性和国际市场中被公众认知的品牌Participate as the official spokesperson for      the hotel when the General Manager/Managing Director is not available for      comment当总经理不能出席时,作为酒店的正式发言人出席活动Handle the majority of international media      enquiries处理大多数国际媒体的查询Oversee the smooth dissemination of      communication throughout the hotel of LPH marketing and promotional      initiatives监督整个LPH酒店在市场推广和促销新方案的顺利传播Oversee the production of hotel photography to      ensure it is in line with corporate guidelines监督酒店的摄影工作,确保符合公司的准则Initiate and oversee corporate and community      sponsorships and participation in community events in line with hotel’s      policy on social responsibility授权和监督公司和社区赞助人,并且根据公司在社会责任方面的政策参与社区活动Meet monthly and annual Publicity Dollars and      Impressions budget set by the corporate office of LHI符合月度和年度宣传费用,并与公司LHI办公室设定预算产生影响Direct and support the activities of the      Communications Department监督和支持传讯部所有点活动 2. Human Resources人力资源Manage the Communications Department管理传讯部Conduct staff performance appraisals &      briefings对员工待工作表现进行评估和简要指示Drive ASI improvements促进ASI改善 3.Administrative行政Oversee smooth running of department监督整个部门运营Hold daily communication operations briefs and      weekly department art meeting举行每日的业务运营简要指示和每周部门会议Oversee management of communications and      advertising budget监督传讯部门的管理和广告预算Oversee production of monthly General      Manager’s report监督提交总经理月度的工作报告Perform other duties as assigned by the      Management/Excom完成管理层、执行委员会要求的其他职责 Perform any duties assigned by the Management deemed necessary.执行任何管理层委托的工作。 REQUIREMENTS 职位要求 1.Education 教育学历§    Form 7 standard or above, with degree in public relations, marketing or communications§    中7或以上学历,具有公关关系,市场学或传讯专业学位 2. Experience 经验§   At least 5 years experience in a management position in a similar environment§    至少5年在同等环境中的管理经验 3. Job Skill / Knowledge 工作技能 / 知识§    Presentable, cheerful & professional manner, outgoing in nature, team player§    具参与性,有令人愉悦的职业形象,性格开朗,有团队精神 4. Computer Knowledge 电脑知识§    Knowledge of MS office software§    MS办公软件知识 5. Language Proficiency 语言能力§    High quality written & spoken Putonghua and English§    必须熟练掌握英语与普通话 

薪资: 3万-5万 经验:8年以上 企业类型:国际高端酒店/5星级
地区:福建-厦门 食宿:提供食宿

‍Tosupport the overall strategic management of the hotel by establishing effectiveworking relationships with senior colleagues: in particular, the GM, DBD, FC& HRD.通过和管理层建立良好的工作关系来支持酒店的管理战略,尤其是和总经理,商务发展总监,财务总监和人力资源总监。Fullycontribute to the design of the hotel’s business strategy.全力关注酒店的经营战Activelyparticipate in the key management issues in the property (Capital projects,refurbishment, training, customer service).积极参与酒店内的管理核心项目。(固定资产,装修改造,培训和对客服务)Activelysupport the DBD by ensuring that Front Desk and F&B teammembers are fully trained andcommitted to upselling.确保餐饮部,前厅部的员工接受规范的促销培训并致力于更好的推销产品,以此来积极支持商务发展部的工作。Activelysupport the DBD in the generation of revenue by ensuring the highest possiblelevel of collaboration in Conference & Banqueting organization to maximizeyield and profit.确保宴会部门的利润以此来辅助商务发展部最大可能的创收。Conductroutine inspections of all areas of the hotel.对酒店的所有区域例行检查。Toachieve the planned operational profit margins in both Food & Beverage andRooms在餐饮和前厅部完成计划的利润。Ensurethat costs are controlled in a detailed and structured manner. Analyze costs ona monthly basis and prepare action plans (Cost per occupied room, food cost;beverage costs; payroll including overtime; other expenses; other outsourcelabor or services).具有细节的成本控制方法。每月分析成本并制定行动计划(每间占有房的成本,食品成本,酒水成本,工资包含加班,其他花费,小时工和外包服务)。Ensurethat all labour costs are flexed according to levels of demand / activity /season and that opportunities for a better balance between quality and costthrough clustering or outsourcing or both are explored fully.确保所有的劳动力是根据需求/活动/季节来合理安排的。捕捉集团合作或外包的机会来平衡质量和成本。To jointly develop andmaintain the closest possible understanding of revenue (in rate, volume orBanqueting) from the DBD to ensure the greatest level of alignment betweenrevenue and cost.共同开发维护和关注来自商务发展的收入(房价,数量或宴会),以确保收入与成本之间的最高水平。Ensures that purchasingdelivers best quality for the most competitive price is purchased.确保所采购的物品物有所值。To manage all the directreports (e.g. Chef, F & B Outlet Managers, Housekeeper, Front Desk Manager,Banqueting Manager, Chief Engineer) in a professional and motivating fashion.用专业的和激励的方法管理直接管理范围内的团队。(如:厨师,餐厅经理,管家,客户经理,宴会经理,总工程师)Set objectives for eachdirect report.为直接管理范围内的部门设立目标。Review performance on aregular and consistent basis.定期评估表现。Offer coaching and guidancewhen appropriate.在必要时提供教导和指导。Recommend relevant salaryreviews.推荐相关的工资回顾。Deal effectively withinstances of poor performance.合理的处理不良表现。Identify development needsand future career paths.确立发展需求和事业发展路线。Conduct regular Operationsmeetings including all direct reports.组织定期的营运会议包含直接管理范围内的分部门。

薪资: 2万-4.5万 经验:5年以上 企业类型:国际高端酒店/5星级
地区:陕西-西安 食宿:面议

员工团队·  管理日常行动,计划和分配工作,确保始终拥有人数适合的员工团队   ·  通过辅导和提供反馈培养团队并提高绩效,为员工制定绩效和发展目标,表彰表现优异的员工 ·  为您的团队提供培训,确保他们符合相关规定以及我们的标准,并拥有高效工作所需的工具 ·  需要时推荐或发起人力资源激励行动  ·  就决策对利润的影响为团队提供指导  为团队的发展创造良好的工作环境;紧密团结各部门,培养“一个团队”的意识 负责业务·  根据公司政策和操作流程执行并维护可行的会计实务 ·  确保财务控制程序和系统符合道德且遵守法律要求 加入在本地广受认可的职业与行业组织 ·  管理酒店合同(如:供应商租约和/或服务协议) ·  其他临时职责——需要全员出动完成任务的特殊时刻 财务方面·  通过财务分析、数据趋势及市场信息来预测需求,发现运营与财务问题,推荐有效举措以扩大财务回报  ·  制定酒店年度运营预算,在预算审核过程中提供各种数据分析支持,帮助各部门领导节约成本、增加产能·  确保每月对所有会计账目进行对账,并监督贷款展期流程,催收过期账款 ·  审查酒店各项服务定价,向总经理推荐定价策略;参加销售策略会议 ·  管理应付账款,平衡现金流并维护酒店在供应商中的信誉 ·  对非经常开支项目在分配资金之前先分析投资回报,并在项目结束时判断是否达到预期收益目标 ·  通过控制库存(避免过多存货)、信贷和收款、垫付款、定金和汇款等方式使现金流最大化 宾客体验·  帮助宾客——如果有宾客提出要求或发起投诉,您要乐意提供帮助  ·  通过确保酒店会计实务可有效支持其他部门,并通过灵活支付方式(如信用卡系统、客房收费)、库存控制以及解决财务纠纷来为宾客提供良好的入住体验 我们对您的要求:·  会计和金融领域学士学位/高等教育资质/同等水平  ·  4-8年酒店会计或审计经验,至少1年财务副总监或类似管理职位经验,或教育加相关工作经验达到同等水平 ·  具备相关会计管理知识,如酒店店面租赁协商与租赁协议拟定;处理工资支付;执行资产管理职责;提供业务预测、进行置换分析、准备政府报告、进行纳税申报等·  具有专业会计或财务职称或证书的候选人优先考虑  必须熟练掌握当地语言,同时精通其他语言者优先 

薪资: 2万-4.5万 经验:5年以上 企业类型:国际高端酒店/5星级
地区:浙江-舟山 食宿:面议

员工团队·  管理日常行动,计划和分配工作,确保始终拥有人数适合的员工团队   ·  通过辅导和提供反馈培养团队并提高绩效,为员工制定绩效和发展目标,表彰表现优异的员工 ·  为您的团队提供培训,确保他们符合相关规定以及我们的标准,并拥有高效工作所需的工具 ·  需要时推荐或发起人力资源激励行动  ·  就决策对利润的影响为团队提供指导  为团队的发展创造良好的工作环境;紧密团结各部门,培养“一个团队”的意识 负责业务·  根据公司政策和操作流程执行并维护可行的会计实务 ·  确保财务控制程序和系统符合道德且遵守法律要求 加入在本地广受认可的职业与行业组织 ·  管理酒店合同(如:供应商租约和/或服务协议) ·  其他临时职责——需要全员出动完成任务的特殊时刻 财务方面·  通过财务分析、数据趋势及市场信息来预测需求,发现运营与财务问题,推荐有效举措以扩大财务回报  ·  制定酒店年度运营预算,在预算审核过程中提供各种数据分析支持,帮助各部门领导节约成本、增加产能·  确保每月对所有会计账目进行对账,并监督贷款展期流程,催收过期账款 ·  审查酒店各项服务定价,向总经理推荐定价策略;参加销售策略会议 ·  管理应付账款,平衡现金流并维护酒店在供应商中的信誉 ·  对非经常开支项目在分配资金之前先分析投资回报,并在项目结束时判断是否达到预期收益目标 ·  通过控制库存(避免过多存货)、信贷和收款、垫付款、定金和汇款等方式使现金流最大化 宾客体验·  帮助宾客——如果有宾客提出要求或发起投诉,您要乐意提供帮助  ·  通过确保酒店会计实务可有效支持其他部门,并通过灵活支付方式(如信用卡系统、客房收费)、库存控制以及解决财务纠纷来为宾客提供良好的入住体验 我们对您的要求:·  会计和金融领域学士学位/高等教育资质/同等水平  ·  4-8年酒店会计或审计经验,至少1年财务副总监或类似管理职位经验,或教育加相关工作经验达到同等水平 ·  具备相关会计管理知识,如酒店店面租赁协商与租赁协议拟定;处理工资支付;执行资产管理职责;提供业务预测、进行置换分析、准备政府报告、进行纳税申报等·  具有专业会计或财务职称或证书的候选人优先考虑  必须熟练掌握当地语言,同时精通其他语言者优先 

薪资: 2万-4.5万 经验:5年以上 企业类型:国际高端酒店/5星级
地区:山西-太原 食宿:面议

员工团队·  管理日常行动,计划和分配工作,确保始终拥有人数适合的员工团队   ·  通过辅导和提供反馈培养团队并提高绩效,为员工制定绩效和发展目标,表彰表现优异的员工 ·  为您的团队提供培训,确保他们符合相关规定以及我们的标准,并拥有高效工作所需的工具 ·  需要时推荐或发起人力资源激励行动  ·  就决策对利润的影响为团队提供指导  为团队的发展创造良好的工作环境;紧密团结各部门,培养“一个团队”的意识 负责业务·  根据公司政策和操作流程执行并维护可行的会计实务 ·  确保财务控制程序和系统符合道德且遵守法律要求 加入在本地广受认可的职业与行业组织 ·  管理酒店合同(如:供应商租约和/或服务协议) ·  其他临时职责——需要全员出动完成任务的特殊时刻 财务方面·  通过财务分析、数据趋势及市场信息来预测需求,发现运营与财务问题,推荐有效举措以扩大财务回报  ·  制定酒店年度运营预算,在预算审核过程中提供各种数据分析支持,帮助各部门领导节约成本、增加产能·  确保每月对所有会计账目进行对账,并监督贷款展期流程,催收过期账款 ·  审查酒店各项服务定价,向总经理推荐定价策略;参加销售策略会议 ·  管理应付账款,平衡现金流并维护酒店在供应商中的信誉 ·  对非经常开支项目在分配资金之前先分析投资回报,并在项目结束时判断是否达到预期收益目标 ·  通过控制库存(避免过多存货)、信贷和收款、垫付款、定金和汇款等方式使现金流最大化 宾客体验·  帮助宾客——如果有宾客提出要求或发起投诉,您要乐意提供帮助  ·  通过确保酒店会计实务可有效支持其他部门,并通过灵活支付方式(如信用卡系统、客房收费)、库存控制以及解决财务纠纷来为宾客提供良好的入住体验 我们对您的要求:·  会计和金融领域学士学位/高等教育资质/同等水平  ·  4-8年酒店会计或审计经验,至少1年财务副总监或类似管理职位经验,或教育加相关工作经验达到同等水平 ·  具备相关会计管理知识,如酒店店面租赁协商与租赁协议拟定;处理工资支付;执行资产管理职责;提供业务预测、进行置换分析、准备政府报告、进行纳税申报等·  具有专业会计或财务职称或证书的候选人优先考虑  必须熟练掌握当地语言,同时精通其他语言者优先 

薪资: 2万-4.5万 经验:5年以上 企业类型:国际高端酒店/5星级
地区:安徽-淮北 食宿:面议

员工团队·  管理日常行动,计划和分配工作,确保始终拥有人数适合的员工团队   ·  通过辅导和提供反馈培养团队并提高绩效,为员工制定绩效和发展目标,表彰表现优异的员工 ·  为您的团队提供培训,确保他们符合相关规定以及我们的标准,并拥有高效工作所需的工具 ·  需要时推荐或发起人力资源激励行动  ·  就决策对利润的影响为团队提供指导  为团队的发展创造良好的工作环境;紧密团结各部门,培养“一个团队”的意识 负责业务·  根据公司政策和操作流程执行并维护可行的会计实务 ·  确保财务控制程序和系统符合道德且遵守法律要求 加入在本地广受认可的职业与行业组织 ·  管理酒店合同(如:供应商租约和/或服务协议) ·  其他临时职责——需要全员出动完成任务的特殊时刻 财务方面·  通过财务分析、数据趋势及市场信息来预测需求,发现运营与财务问题,推荐有效举措以扩大财务回报  ·  制定酒店年度运营预算,在预算审核过程中提供各种数据分析支持,帮助各部门领导节约成本、增加产能·  确保每月对所有会计账目进行对账,并监督贷款展期流程,催收过期账款 ·  审查酒店各项服务定价,向总经理推荐定价策略;参加销售策略会议 ·  管理应付账款,平衡现金流并维护酒店在供应商中的信誉 ·  对非经常开支项目在分配资金之前先分析投资回报,并在项目结束时判断是否达到预期收益目标 ·  通过控制库存(避免过多存货)、信贷和收款、垫付款、定金和汇款等方式使现金流最大化 宾客体验·  帮助宾客——如果有宾客提出要求或发起投诉,您要乐意提供帮助  ·  通过确保酒店会计实务可有效支持其他部门,并通过灵活支付方式(如信用卡系统、客房收费)、库存控制以及解决财务纠纷来为宾客提供良好的入住体验 我们对您的要求:·  会计和金融领域学士学位/高等教育资质/同等水平  ·  4-8年酒店会计或审计经验,至少1年财务副总监或类似管理职位经验,或教育加相关工作经验达到同等水平 ·  具备相关会计管理知识,如酒店店面租赁协商与租赁协议拟定;处理工资支付;执行资产管理职责;提供业务预测、进行置换分析、准备政府报告、进行纳税申报等·  具有专业会计或财务职称或证书的候选人优先考虑  必须熟练掌握当地语言,同时精通其他语言者优先 

薪资: 2万-4.5万 经验:8年以上 企业类型:国际高端酒店/5星级
地区:上海 食宿:面议

• Assists in providing financial guidance in the formulation and implementation of Strategic Plan, Budget and KPO’s (Goals Program)在规划和执行战略方案,预算和KPO(目标计划)时,协助提供财务指导。 • Assists in implementing and reviewing financial controls and policies协助执行和审核财务管理和财务制度。 • Assists in the analysis of financial and management reports协助分析财务和管理报告。 • Assists in the design of internal reporting systems required by the department and hotel按照酒店和部门的要求协助内部报告系统的设计工作。 • Assists in the evaluation of existing internal control measures that apply to accounting procedures and computer systems as per IHG Policies and Procedures按照洲际酒店集团的规章制度协助评定现有财会程序和电脑系统的内部管理方法。 • Employs adequate internal control procedures to ensure correct authorization for payment procedures采用正确的内部管理程序以确保付款程序的正确审批权限。 • Assists in the management of internal and external audits when they occur协助内部审计和外部审计的管理工作。 • Provides administrative support to Management with reference to policy enforcement, business advice and operational assistance为管理层提供关于政策执行,业务建议和运营协助的行政管理支持。 • Identifies training needs, develops formal training plans and conducts training sessions for accounting and operational staff in coordination with other departments确定培训需要, 与其它部门合作制定正式培训计划,对财务和运营人员进行培训。 • Participates in local recognized professional and industry organizations参与本地认可的职业及行业组织。 • Conducts monthly inspections and tests to ensure all departments are complying with required procedures执行月度检查和测试,确保所有部门按规定遵守相关的程序。 • Performs those duties required by the controls checklist issued by IHG Regional Director of Finance / Area V.P. Finance按照洲际酒店IHG集团地区财务总监或区域财务副总裁颁发的管理检查单完成各项工作。 • Implements and maintains acceptable accounting practices and procedures as required by InterContinental Hotels Group Policy, generally accepted accounting practices, and as affected by local conditions按照洲际酒店集团的规章制度,公共会计准则和当地适用条款的规定执行和维护认可的会计工作准则和会计程序。 • Assists in the review of operating equipment stores to avoid unnecessary/excessive purchases and to eliminate (or at least be aware) of obsolete slow moving items协助设备仓库管理的审查工作,避免不必要或过多的采购,清理(至少注意到)流动过慢的过期物品。 • Assists in ensuring all accounts are reconciled on monthly basis, review and approve those reconciliation’s協助每月进行会计对帐工作,审批会计对帐表。 • Assists in ensuring payments are made to IHG (All Fees and billings) as fast as possible协助确保所有款项尽快支付给洲际酒店集团(所有的费用和账单)。 • Assists with the management of work flows of the finance department协助财务部门的管理工作流程。• Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力。 • Proficient in the use of Microsoft Office能熟练使用微软办公软件 • Problem solving, reasoning, motivating, organizational and training abilities.具有解决问题,推理,号召,组织和培训能力 • Good writing skills具有良好的写作技能  Qualifications –学历• Bachelor’s degree in Accounting, Finance or related field. CPA preferred.会计,财务或相关专业的学士学位。注册会计师优先。 Experience –经历• 3 years in hotel accounting or an equivalent combination of education and work-related experience.3年酒店会计工作经历, 或与此相当的教育和相关工作经验结合的背景。

薪资: 2万-4.5万 经验:5年以上 企业类型:国际高端酒店/5星级
地区:江苏-泰州 食宿:面议

员工团队·  管理日常行动,计划和分配工作,确保始终拥有人数适合的员工团队   ·  通过辅导和提供反馈培养团队并提高绩效,为员工制定绩效和发展目标,表彰表现优异的员工 ·  为您的团队提供培训,确保他们符合相关规定以及我们的标准,并拥有高效工作所需的工具 ·  需要时推荐或发起人力资源激励行动  ·  就决策对利润的影响为团队提供指导  为团队的发展创造良好的工作环境;紧密团结各部门,培养“一个团队”的意识 负责业务·  根据公司政策和操作流程执行并维护可行的会计实务 ·  确保财务控制程序和系统符合道德且遵守法律要求 加入在本地广受认可的职业与行业组织 ·  管理酒店合同(如:供应商租约和/或服务协议) ·  其他临时职责——需要全员出动完成任务的特殊时刻 财务方面·  通过财务分析、数据趋势及市场信息来预测需求,发现运营与财务问题,推荐有效举措以扩大财务回报  ·  制定酒店年度运营预算,在预算审核过程中提供各种数据分析支持,帮助各部门领导节约成本、增加产能·  确保每月对所有会计账目进行对账,并监督贷款展期流程,催收过期账款 ·  审查酒店各项服务定价,向总经理推荐定价策略;参加销售策略会议 ·  管理应付账款,平衡现金流并维护酒店在供应商中的信誉 ·  对非经常开支项目在分配资金之前先分析投资回报,并在项目结束时判断是否达到预期收益目标 ·  通过控制库存(避免过多存货)、信贷和收款、垫付款、定金和汇款等方式使现金流最大化 宾客体验·  帮助宾客——如果有宾客提出要求或发起投诉,您要乐意提供帮助  ·  通过确保酒店会计实务可有效支持其他部门,并通过灵活支付方式(如信用卡系统、客房收费)、库存控制以及解决财务纠纷来为宾客提供良好的入住体验 我们对您的要求:·  会计和金融领域学士学位/高等教育资质/同等水平  ·  4-8年酒店会计或审计经验,至少1年财务副总监或类似管理职位经验,或教育加相关工作经验达到同等水平 ·  具备相关会计管理知识,如酒店店面租赁协商与租赁协议拟定;处理工资支付;执行资产管理职责;提供业务预测、进行置换分析、准备政府报告、进行纳税申报等·  具有专业会计或财务职称或证书的候选人优先考虑  必须熟练掌握当地语言,同时精通其他语言者优先 

薪资: 2万-4.5万 经验:5年以上 企业类型:国际高端酒店/5星级
地区:福建-福州 食宿:面议

员工团队·  管理日常行动,计划和分配工作,确保始终拥有人数适合的员工团队   ·  通过辅导和提供反馈培养团队并提高绩效,为员工制定绩效和发展目标,表彰表现优异的员工 ·  为您的团队提供培训,确保他们符合相关规定以及我们的标准,并拥有高效工作所需的工具 ·  需要时推荐或发起人力资源激励行动  ·  就决策对利润的影响为团队提供指导  为团队的发展创造良好的工作环境;紧密团结各部门,培养“一个团队”的意识 负责业务·  根据公司政策和操作流程执行并维护可行的会计实务 ·  确保财务控制程序和系统符合道德且遵守法律要求 加入在本地广受认可的职业与行业组织 ·  管理酒店合同(如:供应商租约和/或服务协议) ·  其他临时职责——需要全员出动完成任务的特殊时刻 财务方面·  通过财务分析、数据趋势及市场信息来预测需求,发现运营与财务问题,推荐有效举措以扩大财务回报  ·  制定酒店年度运营预算,在预算审核过程中提供各种数据分析支持,帮助各部门领导节约成本、增加产能·  确保每月对所有会计账目进行对账,并监督贷款展期流程,催收过期账款 ·  审查酒店各项服务定价,向总经理推荐定价策略;参加销售策略会议 ·  管理应付账款,平衡现金流并维护酒店在供应商中的信誉 ·  对非经常开支项目在分配资金之前先分析投资回报,并在项目结束时判断是否达到预期收益目标 ·  通过控制库存(避免过多存货)、信贷和收款、垫付款、定金和汇款等方式使现金流最大化 宾客体验·  帮助宾客——如果有宾客提出要求或发起投诉,您要乐意提供帮助  ·  通过确保酒店会计实务可有效支持其他部门,并通过灵活支付方式(如信用卡系统、客房收费)、库存控制以及解决财务纠纷来为宾客提供良好的入住体验 我们对您的要求:·  会计和金融领域学士学位/高等教育资质/同等水平  ·  4-8年酒店会计或审计经验,至少1年财务副总监或类似管理职位经验,或教育加相关工作经验达到同等水平 ·  具备相关会计管理知识,如酒店店面租赁协商与租赁协议拟定;处理工资支付;执行资产管理职责;提供业务预测、进行置换分析、准备政府报告、进行纳税申报等·  具有专业会计或财务职称或证书的候选人优先考虑  必须熟练掌握当地语言,同时精通其他语言者优先 

薪资: 2.5万-4万 经验:8年以上 企业类型:国际高端酒店/5星级
地区:河北-张家口

职位描述:财务回报•参与制定部门年度预算与财务计划。重点监控食品、酒水与人工成本等方面的预算和费用。•与其他部门领导合作,发掘提高营收的各种销售机会。推出各种能为宾客带来杰出就餐体验的促销活动。 •确保安全处理信贷与财务交易。 员工团队 •主管员工日常事务,计划和分配工作,为每个员工设定工作绩效目标。为员工提供教导、辅导并给予定期反馈,协助管理各种员工矛盾,提高员工绩效。 •按照政府法规教育和培训所有团队员工。确保员工获得质量与服务标准方面的恰当培训,并为员工配备完成全部工作所需的工具与设备。 •通过与其它部门的日常沟通和协作促进团队合作、提高服务质量。 •根据公司规定和政策,对员工工资、纪律或其它与人力资源相关的事务提出建议或初拟方案。 宾客体验 •确保所有餐饮场所及设施设备的整洁、除尘到位并根据预期业务量储备适量库存。若有任何维修需求,应立即通知工程部。 •制定并达成质量与宾客满意度目标。礼貌、迅速高效地对所有宾客提出的问题、投诉或要求予以响应,确保宾客高度满意。 •站在宾客的角度分析他们的需求,识别并满足宾客的期望,树立宾客忠诚度。 •与宾客联络互动,确保达成宾客的期望。 企业责任 •管理酒店的本地餐饮市场营销计划;参与和维护整个系统的餐饮市场营销计划和促销活动。随时留意本地竞争对手动向和行业趋势。 •确保食品、酒水、库存与设备的安全并采取恰当的储存方式,及时高效补充存货并避免浪费。 完成其它分配的任务,可能需要担任值班经理。岗位要求:酒店管理、烹饪或相关专业学士及以上学历或同等资历 。8年以上相关工作经验含管理经验。必须持有本地政府部门规定的证书或许可证。国际联号酒店餐饮部门负责人筹备经验者优先 

薪资: 2.8万-4万 经验:5年以上 企业类型:国际高端酒店/5星级
地区:海南-陵水 食宿:提供食宿

POSITION PURPOSE 职位目标 Has overall responsibility for providing leadership and management for the Food & Beverage Division(F&B and Culinary) be accountable for its asset and performance – i.e., F&B revenue & profitability, Food quality, hygiene & cost, guest satisfaction, brand consistency and employee engagement.  This position is also responsible for establishing business plans which results in the long term continued growth and profitability of the division. 全面负责领导和管理餐饮板块(餐饮服务和厨房)并对资产和绩效负责,如,餐饮部的收入&盈利能力,食品质量、卫生及成本率,客人满意度,品牌一致性和员工情感投入。该职位也负责建立将导致持续增长和盈利的商业计划。 KEY ROLES & RESPONSIBILITIES 关键角色和职责·Maintain and promote Raffles’ service culture and operating standards. ·保持和促进莱佛士酒店的服务文化和操作标准·Direct all operational activities towards supporting the Hotel’s goals - Gross Operating Profit, Food quality, cost, Guest Satisfaction, Brand Consistency and Employee Engagement.·管理所有符合酒店目标的经营活动——营业总收入,食品质量,成本率,客人满意度,品牌一致性和员工情感投入·Set periodical business plan, budget, and forecast and performance reports. ·定期制定商业计划,预算,预测和业绩报告·Assist in planning of menus and designing standard recipes in order to ensure consistent quality in food production, thereby satisfying guest needs and expectations·协助菜单制定和设计标准配方以便确保在食品生产中保持始终如一的质量,而满足顾客的需求和期望。·Ensure a constantly good standard of food quality, creative presentation and profitability 确保维持食品质量标准,创新表现和利润率。·Coordinate the Division, interpretation and implementation of Raffles / hotel’s policies, operating procedures and training programs, manuals, directives, menus, work schedules, rules and regulations for the food and beverage staff.·为部门员工协调发展,阐释并执行莱佛士酒店的政策,运营程序和培训项目,手册,指南,菜单,工作安排,规则和条例·Implement Raffles’ service culture and operating standards.·执行莱佛士的服务文化和操作标准·Conduct random checks to ensure that all standards are being followed consistently in the F&B Division. ·进行随机检查确保餐饮板块始终贯彻执行所有标准·Maintain up-to-date records on Division employees’ attendance, appearance, work and vacation schedules, labor costs, payroll, absenteeism, turnover and disciplinary action.·对部门员工考勤,外表,工作和休假计划,劳动力成本,工资,缺勤,营业额和惩罚措施的最新记录承担职责。·Approve the employment and termination of Division talent and employees and is responsible for on-the-job training on a regular basis.·批准部门员工的雇佣和离职,负责定期的在职培训·Coordinate the selection, purchasing, storage, inventorying, maintenance and usage of all related food and beverage supplies and equipment.·协调所有部门相关的物品和设备的选择,采购,存储,盘点,维护和使用·Ensure the implementation of HACCP policies and procedures throughout the F&B Division. ·确保HACCP政策和程序在整个餐饮部的实施·Handle all guest complaints in the food and beverage division·处理整个餐饮板块的客人投诉·Maintain current prices and approved purveyors listed based on quality, service and cost of all related food and beverage items for requisitioning purposes, store inventories, cost control procedures and forecasts.·按照餐饮部所有相关项目的申请目的,库存,成本控制程序和预测,根据质量,服务,和成本维持当前的价格和选择供应商·Work closely with local, state and governmental organizations in maintaining the highest standards of hygiene, sanitation and cleanliness in food and beverage areas.·使部门紧密配合当地,州和政府组织维护最高环境卫生和清洁标准·Develop new and special promotions that will improve guest satisfaction under the guidelines of the Raffles’ standards operating procedures.·在莱佛士标准运营程序指导方针下开发新的和特别的将提高客人满意度的促销活动·Develop and maintain effective communications between all operating departments.·与所有运作部门保持有效沟通·Conduct daily Division Meeting to discuss VIP guests in house & arrival, F&B revenue updates, operational challenges and ways to improve.·召开每日的部门例会讨论在店和即将到店的重要客人,餐饮部收入更新,经营挑战和改进方法·Maintains a favorable working relationship with all divisions to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity and efficiency/effectiveness·与所有部门良好的工作关系,培养和促进一种有利于提高员工士气和工作效率的合作和协调的工作氛围·Ensure that all F&B outlets update Guest Preference database on a regular basis ·确保所有餐厅定期更新客人喜好数据库·Coordinate promotional plan with Public Relation as well as menu cycles.·与公共关系协调促销计划,协商菜单周期·Develop high performing F&B management team to take on the next role. Growing managers within Raffles ·培养和发展高素质的餐饮板块管理团队,在莱佛士酒店内部培养越来越多的管理者·Respond properly in any hotel emergency or safety situation.·对酒店紧急情况或安全状况做出适当回应 PERSONAL ATTRIBUTES 个人品质·Solid business / financial acumen with good understanding of luxury hotel operations·扎实的商业/金融头脑和对奢华酒店运营的良好理解·Act as a role model in delivering elegant and understated service with sophistication·作为一个成熟的提供高雅而低调服务的典范·Demonstrate leadership qualities to build strong employee engagement·发挥领导力,建立良好的员工情感投入·Strong interpersonal skills and attention to detail·优秀的人际交往能力,注重细节·Good communicator with fluency in English.  Ability to communicate in a Mandarin, where the hotel operates  is desirable·流利地使用英语进行沟通。能够使用普通话交流更佳。·Proven organizational skills, able to set and meet deadlines with quality results.·行之有效的组织能力,能够在规定期限内高质量地完成工作·Good understanding of budgeting, forecasting, expenses and payroll control·对预算,预测,费用和工资控制有良好的理解·Executive presence – self assured exuding quiet confidence and humility·自信和谦恭 QUALIFICATIONS 任职资格·Degree from a reputable hotel school preferred.·著名酒店管理学校毕业优先 EXPERIENCE 工作经验·Minimum 5-7 years of experience in managing culinary operations and 2-3 years on F&B or F&B Division in a luxury hotel gained from working in key cities / resorts destinations globally.·至少5-7年全球主要城市和度假村奢华酒店厨房运作及2-3年餐饮板块管理经验

薪资: 2万-3.5万 经验:5年以上 企业类型:国际高端酒店/5星级
地区:海南-陵水 食宿:提供食宿

POSITION PURPOSE 职位目标 Director of Rooms is responsible for ensuring hotel provides the highest level of guest service and ensuring that standards are maintained for all positions within the entire Rooms Division. The Director of Rooms will be responsible to guide all sub-departments in achieving hotel strategic directions through continual focus and reference to these strategies and our vision. The Director of Rooms also serves as a resource to the overall operations of the hotel by providing assistance and direction as needed.房务总监负责确保房务部部所有同事都按照服务标准与程序为客人提供最优质的服务。并通过持续地关注与指导,确保酒店的战略方针及远景规划在房务部的工作范围内得以实现。同时,房务总监也将根据需求为酒店整体的运营策略提供资源和协助。 KEY ROLES & RESPONSIBILITIES 关键角色和职责Manage the Daily Rooms Operations管理房务部日常运营·Communicate management (Front Office, Butler, Housekeeping, SPA & Recreation, and Engineering) strategy and targets to department heads and line talent and lead the team to achieve the goal(s).与各部门经理(前厅部、管家部、客房部、水疗和康乐部、工程部)及第一线人才传达管理战略及任务,并带领整个房务部团队达到目标。·Manages all operational tasks as well as their respective delegation and follow-up, to ensure the smooth of operation and the highest level of guest satisfaction.管理房务部所有运营任务以及与之相关的委派与跟进,以确保运营顺畅和客人满意。·Coordinate with Revenue Management and Sales to maximize room occupancy, rates and profits.与收益管理和销售团队协作,最大化酒店入住率、收入和利润。·Goes through the Guest Arrival & In House list, share the guest comments and requirement with Rooms Division team and other departments such as F&B, S&M etc., arrange Front Office Manager/Head Butler/Executive Housekeeper to check and follow up the guest require to be completed; to check the VIP rooms daily as well.每日梳理客人预抵及在店客人信息,与本部门及其他部门如餐饮部、市场销售部等分享;安排前厅部经理、首席管家或行政管家检查跟进客人的要求是否得到落实;并亲自对重要客人的房间进行日常检查。·Conduct daily walk through to ensure LQA standards and cleanliness together with all Rooms Division policies and procedures are adhered in front and heart of the house areas. Initiate action to correct a hazardous situation and notify ERT of potential dangers.进行每日巡视以确保质量标准、卫生标准及所有房务部的政策与程序在前场和后场区域都被遵守和执行,并在发现安全隐患时采取行动并通知危机处置团队。·Maintains high visibility with guests and colleagues, ensure that guest and colleague concerns are resolved in a professional and timely manner.参与部门日常运营,以确保客人或同事的问题能够在最短的时间内以专业的方式得以解决。·Monitors and controls inventories for operating equipment and items to ensure par stocks are maintained, to order the replacements within plan.管理和控制运营设备及物资储存数量的盘点,进行计划性采购。·Participates in conducting weekly inspections and ensures physical facilities are kept in operational condition by full implementation of preventive maintenance programs and judicious planning and management of FF& E, as directed.参与每周的视察确保各项设施的运行状态与定期维护计划相符合,并管理好固定资产。·Adhere to and promote the health & safety policies to ensure a safe work environment and knowledgeable safety & emergency procedures for all colleagues.坚持并推行健康与安全政策,以确保安全的工作环境;同时确保所有同事都熟悉了解并掌握安全及紧急程序。·Verifies that all information requested by the local police authorities are adhered to and prepared accurately.确保由当地执法部门所要求的全部事项都被严格遵守并实行。·Maintains ‘Safe Food & Hygiene Standards’ and all information security standards compliance of Rooms Division at 100%.确保《食品安全与卫生标准》和所有信息安全标准在房务部被百分之百的执行。 Provide Guests’ Experience that Exceed Guests’ Expectations为客人带来超越期待的入住体验·Systematic guest recognition program to ensure guests and particularly those of known repeat guests and other VIPs receive special attention. Visit long staying & regular guests, to build and maintain a good relationship with them.系统化宾客认知流程以确保对宾客尤其是对常客的认知度,同时保证贵宾得到特殊关注;经常性的拜访长住客和常客,与客人建立良好的关系。·Seeks feedback on guest satisfaction from each of the channels, and resolves problems in accordance with our Mission Statement and philosophy of talent empowerment, and conduct case study within the team.寻求各个渠道上关于客人满意度的反馈,并根据我们的使命宣言和人才赋权的理念来解决问题,并在之后对客人提出的意见或表扬及时与团队成员进行案例分享。·Systematizes internal communication channel, to ensure accuracy and efficiency in link of guest needs delivery.系统化内部沟通渠道,以确保客人需求被准确并高效地满足。·Full utilization of PMS/Royal Service Manager/InTouch/iConcierge by analysis Big Data to adjust operational procedures and embrace guest experience.充分利用各类酒店管理系统和软件进行大数据分析以改进提高宾客体验。·Sets short term and long term measurable objectives to continually improve service levels.为部门设置时效性不同的、可衡量的标准,以达到提升服务水准的目的。·To monitor Rooms Division personnel and training to ensure guests receive prompt and courteous services.有效督导管理房务部人员及培训以确保客人得到最快捷、满意的服务。·Liaison between all sub-departments and rest of hotel effective for guest experience.在房务部与酒店其他部门之间有效的沟通来提高宾客体验。·Focuses on the stay experience for ALL members.致力于提升雅高会员的入住体验。 Management and leadership of the Front Office Team管理及领导房务部团队 ·Make sure Rooms Division complete Division/Department Target and support hotel target on GOP, LQA, EHC, EES and CR.确保房务部门完成并协助酒店完成经营毛利润、宾客体验质量,卫生审计, 员工满意度和企业社会责任目标值。·Creates an environment that allows colleagues to achieve job fulfillment and provides a path for career development with Brand.  Develops strong teams through active involvement in the operations and through the development and support of a continually evolving team.为所有同事创造出一个可以完成工作任务并在品牌内得到提升与发展的工作环境。通过积极参与运营以及对同事的支持与发展来建立一个持续进步的团队。·Provides guidance and motivation to the Rooms Division Team. Establishes and communicates on a daily basis with the Rooms Division Team. A strong commitment to Colleague Satisfaction.指引并激励房务团队,与团队建立实时的沟通,并且对人才满意度负责。·Supports the Rooms Division team to be consistent in service, use a collaborative, enabling leadership style, have regular team meeting.通过协作与授权相结合的领导方式,与定期召开部门会议的方法相结合,确保房务部保持始终如一的服务质量。·Controls the duty roster for sub departments guaranteeing quality as well as considering the highest personnel cost efficiency.在保证服务质量的同时,通过对各分部门排班的管控以达到效率最大化的目的。·Drafts and evaluate work flows to improve and optimize organization.对工作流程进行制定和评估以达到优化提升的目的。·Recruit, induct and train a Rooms team who are competent and confident to exceed guest expectations.招聘、任命和培训出一个可胜任且有信心超越客人期待的房务部团队。·Creates career development plans for all talents who are either part of the Talent Pool or High Potentials.为团队中的高潜力人才创建职业发展规划。·Use the performance review process to identify and develop talent for growth management performance issues, using a coaching styles.以辅导的方式,通过绩效评估系统来认知和发展人才。·Carry out disciplinary actions in line with hotel procedures.按照酒店规章制度对不合适的行为采取相应措施。 Involvement as a Member of the Executive Committee酒店行政委员会职能·Assist in the preparation, development and implementation of the Strategic Plan, Marketing Plan, Budget and Goals Program to ensure on an on-going basis optimum guest satisfaction, sales potential and profitability.参与策略计划、市场计划,预算和目标计划的准备、实施和推进,确保持续的最佳的客户满意度、销售潜力和利润。·Involvement in annual budgeting and manning guide process, monitor revenue and responsible for profit & loss.参与收入预算和人员预算的制定,关注收入并对部门损益负责。·Assist in monitoring present and future trends, practices and systems in the hotel industry and determine and ensure execution of competitive programs as directed.关注酒店行业目前和将来的发展趋势、应用实践和系统使用,确保既定的竞争计划的实施。·Maximizes rooms revenue through participating in yield management group meetings and implementing and supporting agreed upon Revenue Management strategies and practices.通过参与收益管理相关会议,以及支持并执行收益管理战略规划及策略,以达到客房收入最大化的目的。·Attend monthly financial related meetings and ensure all accounting procedures are adhered to throughout the division, including monitoring guest balance and city ledger accounts.参与月度财务相关会议,关注账目信息,以确保所有财务制度在部门内被严格执行。·Oversee all labor cost controls within budget limits and occupancy variances to maximize productivity.通过监督管控人工成本与入住率之间的差异来最大化劳动生产率。·Ensure cleanliness and appearance of all guest related areas.确保所有对客区域的清洁和外观符合品牌标准。·Arranges Rooms Division monthly hygiene inspection with Hygiene Manager, collects defects report & submits action plan, to ensure Safe Food & Hygiene Standards be implemented without any compromises.与卫生经理协调安排房务部月度卫生检查,收集缺陷报告并提交行动计划,以确保食品卫生安全标准被严格地执行和落实。·Ensures clear communications with all other department heads.确保与酒店各部门经理/总监之间的沟通顺畅。·Participate in hotel’s Executive on Duty program (if needed).参与酒店的行政值班(如需)。 PERSONAL ATTRIBUTES 个人品质·Strong organizational & leadership skills优秀的组织能力和领导能力·Analytical skills a must combined with creativity and initiative结合了创造性和主动性的分析能力·Excellent interpersonal & communication skills优秀的人际关系和沟通能力·Highly organized, quality and results oriented person极具计划性,并以质量和结果为导向·A passion for perfection追求完美·Service oriented with an eye for details以服务为导向的敏锐洞察力·Confidently able to resolve problems and make decisions自信的解决问题与决策的能力·Good presentation and influencing skills优秀的表达和影响力·Adaptable and flexible and able to embrace and respond to change effectively适应性强,灵活并能有效地接受和应对变化·Effective management style, hands-on and approachable有效的管理风格,亲力亲为,平易近人·Proven effective development of others, great motivator善于发展他人及卓越的激励能力 QUALIFICATIONS 任职资格·Bachelor or similar degree from an accredited college or university with major work in Tourism/Hotel Management as well as sound training and education in the international luxury hotel business management.酒店管理或相关专业的本科或专科学历,并在国际奢华酒店管理方面进行过良好的培训和教育·Minimum five (5) years relevant experience in a managerial position of Front Office/Housekeeping or minimum three (3) years relevant experience in a similar position of Rooms Division in a renown international hotel brand在知名国际酒店内从事至少五年前厅/客房管理岗位或至少三年房务部类似岗位的经验·Bilingual in Mandarin and English优秀的中英文听说读写能力·PMS & Office software knowledge熟悉并掌握Opera酒店管理系统及各类办公软件·Budgeting and P&L experiences熟悉预算制定和管控损益·Understanding of Revenue Management processes了解收益管理·How to manage guest experience, understands and can use reporting RPS, etc.了解如何管理宾客体验系统,并可熟练使用报表工具对其进行分析

薪资: 2万-3万 经验:5年以上 企业类型:国际高端酒店/5星级
地区:广东-广州 食宿:提供食宿

岗位职责1.制定酒店公关及媒体宣传计划2.代表酒店参加所有官方活动。接待酒店所有的重要人物及宣传。岗位要求1.本科以上文化程度;3年以上同岗位工作经验。2.优秀的语言表达能力及感染能力3.较强的观察和应变能力,优秀的人际交往和协调能力,较强的社会活动能力。4.了解电子商务,大众传播,平面创意和具有创新性的写作与编辑能力。5.个性积极主动,工作认真负责。

薪资: 1万-3万 经验:5年以上 企业类型:国际高端酒店/5星级
地区:广西-桂林 食宿:提供食宿

岗位职责1. 全面负责酒店的经营管理。2. 建立、健全酒店的组织管理系统,使之合理化、精简化、高效化。3. 负责实现酒店的营业收入指标和利润指标。4. 负责制定酒店的经营预算和决算,提出更新改造和投资计划。5. 落实酒店年度财务预算,向各部门下达年度工作指标。6. 督促酒店维修保养工作和酒店安全管理工作。7. 负责做好酒店与各界人士的公共关系,树立酒店良好形象。8. 做好酒店机构设置、员工编制及重要人事变更。9. 指导培训工作,培养人才,提高整个酒店的服务质量和员工素质。10.有景区酒店工作管理经验岗位要求1.3年以上高星级国际品牌酒店或知名度假村销售、餐饮,房务统筹工作经验;2.优秀的人际沟通能力及商务谈判能力,较强的逻辑分析能力,良好的数据统计分析能力,良好的职业素养;3.工作积极主动,能独立拓展业务,能承受较大压力;4.熟悉旅游景区各部门日常工作流程及标准;5.有文旅项目酒店板块开发运营经验优先考虑。

薪资: 2万-3万 经验:8年以上 企业类型:国际高端酒店/5星级
地区:海南-万宁 食宿:提供食宿

负责酒店厨房和管事部的营运和管理,确保餐饮风格与斯攀瓦标准一致并适应客人的需求。遵守海南省的卫生和安全法规,以及斯攀瓦的品牌规范。岗位职责1.建立并完善厨房组织架构和设备布局2.通过月度报表分析,合理进行餐饮预算控制3.通过市场调研和创新菜单,开发符合当时和当地需求的产品。4.制定部门的工作目标,以及战略策略、工作程序和制度5.通过人员的管理和有效排班,提高人才的保留率6.建立有效的部门培训机制,培养多技能人才 岗位要求- 良好的中英文沟通能力。- 具备较强的问题解决、推理、号召、组织及培训能力和人格魅力。- 10年上厨师工作经验,包括至少5年以上的管理经验,或与此相当的教育和相关工作经验结合的背景。

薪资: 2万-3万 经验:5年以上 企业类型:国际高端酒店/5星级
地区:内蒙古-鄂尔多斯 食宿:面议

员工团队·  管理日常行动,计划和分配工作,确保始终拥有人数适合的员工团队   ·  通过辅导和提供反馈培养团队并提高绩效,为员工制定绩效和发展目标,表彰表现优异的员工 ·  为您的团队提供培训,确保他们符合相关规定以及我们的标准,并拥有高效工作所需的工具 ·  需要时推荐或发起人力资源激励行动  ·  就决策对利润的影响为团队提供指导  为团队的发展创造良好的工作环境;紧密团结各部门,培养“一个团队”的意识 负责业务·  根据公司政策和操作流程执行并维护可行的会计实务 ·  确保财务控制程序和系统符合道德且遵守法律要求 加入在本地广受认可的职业与行业组织 ·  管理酒店合同(如:供应商租约和/或服务协议) ·  其他临时职责——需要全员出动完成任务的特殊时刻 财务方面·  通过财务分析、数据趋势及市场信息来预测需求,发现运营与财务问题,推荐有效举措以扩大财务回报  ·  制定酒店年度运营预算,在预算审核过程中提供各种数据分析支持,帮助各部门领导节约成本、增加产能·  确保每月对所有会计账目进行对账,并监督贷款展期流程,催收过期账款 ·  审查酒店各项服务定价,向总经理推荐定价策略;参加销售策略会议 ·  管理应付账款,平衡现金流并维护酒店在供应商中的信誉 ·  对非经常开支项目在分配资金之前先分析投资回报,并在项目结束时判断是否达到预期收益目标 ·  通过控制库存(避免过多存货)、信贷和收款、垫付款、定金和汇款等方式使现金流最大化 宾客体验·  帮助宾客——如果有宾客提出要求或发起投诉,您要乐意提供帮助  ·  通过确保酒店会计实务可有效支持其他部门,并通过灵活支付方式(如信用卡系统、客房收费)、库存控制以及解决财务纠纷来为宾客提供良好的入住体验 我们对您的要求:·  会计和金融领域学士学位/高等教育资质/同等水平  ·  4-8年酒店会计或审计经验,至少1年财务副总监或类似管理职位经验,或教育加相关工作经验达到同等水平 ·  具备相关会计管理知识,如酒店店面租赁协商与租赁协议拟定;处理工资支付;执行资产管理职责;提供业务预测、进行置换分析、准备政府报告、进行纳税申报等·  具有专业会计或财务职称或证书的候选人优先考虑  必须熟练掌握当地语言,同时精通其他语言者优先 

薪资: 2万-3万 经验:10年以上 企业类型:国际高端酒店/5星级
地区:海南-万宁 食宿:提供食宿

由酒店总经理领导,各部门相互配合,秉承斯攀瓦酒店集团的文化,对市场销售的各个模块进行管理和规划,并完成就酒店的销售目标。岗位职责1.制定及执行酒店的市场销售年度计划和市场活动预算2.领导整个部门酒店市场开发、客源组织和客房、餐饮、会议的销售工作3.定期市场调研,走访客户,调整客户服务方案4.审核服务活动的策划方案,组织员工工作和增强凝聚力5.统筹酒店内外的公关宣传工作;审阅酒店对外发布的宣传稿件岗位要求-  具备较强的问题解决、推理、号召、组织及培训能力。-  熟练使用微软办公软件。-  良好的交流及写作能力(中英文)。-  具有管理复杂关系的能力。-  有营销、市场或相关领域的学士学位。 -  10年以上酒店市场销售相关工作经验或类似管理岗位经验

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