Monitors Housekeeping personnel to ensure guests receive prompt and courteous service监督客房部工作人员,确保客人得到及时和礼貌的服务。Monitor Housekeeping personnel to ensure rooms, and particularly those of priority members, known repeat guests and other VIP’s receive special attention监督客房部工作人员,确保客房,特别是优悦会会员、熟客和其它贵宾的客房得到特别重视。Informs other operating departments of Housekeeping matters, which concern notably the Front Office, to ensure accurate room status, in addition to communicating with Engineering and the Laundry除与工程部和洗衣房进行沟通外,还要向其它业务部门,特别是确保前厅部了解准确的客房状况。Schedules routine inspections by supervisors, of all housekeeping areas including occupied and non-occupied rooms进行具体时间安排,由主管据此对所有客房区域,包括入住和未入住的房间进行日常视察。Inspects guest rooms in all Housekeeping areas on a regular basis to ensure furnishing, facilities and equipment are clean and in good repair, well maintained and replaced / refurbished as required定期对所有客房区域进行视察,以确保家具、设施和设备按要求得到良好的清洁、修缮、保养和更换和整修。Follows up on progress of agenda items covered in regular meetings对日常会议上讨论的议程事项的进展程度进行跟进。Ensures Housekeeping personnel are familiar with in house facilities for the purpose of assisting guests确保客房部工作人员熟悉酒店的各项内部设施,可以向客人提供各种协助。Ensures that consumption of guest supplies is under control确保客用品的消耗得到控制。Assists in monitoring and controlling Housekeeping procedures including lost and found, key control, security and emergency procedures, health and safety for employees and guests协助监督和控制客房部的相关工作程序,包括失物招领、钥匙管理、安全和紧急情况处理工作程序以及关于工作人员及客人健康和安全的规定。Works with Superior Director of Finance in the preparation and management of the Department’s budget.与上级领导和财务总监一起编制和管理部门预算。Good writing skills具有良好写作技能Proficient in the use of Microsoft Office熟练使用微软办公软件Problem solving, reasoning, motivating, organizational and training abilities具有解决问题,推理,号召,组织和培训能力Strong Leadership skills in managing teams在管理队伍中有很强的领导技能Diploma in Hotel Administration, Hotel Management or equivalent具有酒店行政管理,酒店管理或相关的大专学历。