【岗位职责】 •Analyse training needs of the hotel in general and individual departments, and develop strategies which address needs, presenting in the form of a Training Business Plan for the GM and Executive Committee for review. 分析酒店总体和部门的培训需求，并开发相应的策略，为总经理和其它管理成员做培训计划的演示。 •Monitor the progress of the Training Business Plan for each department to ensure that the training objectives are being achieved. 监督部门培训计划的进行情况与结果。 •Keep all hotel training records and make sure the records are in order. 保持酒店培训的记录。 •Establish a training library of books, videos, journals and audio visual materials to assist trainers in their training programs and for staff personal development. 建立培训资料库，收集书籍、录影、等资料以协助培训员进行培训课程并为员工的自我开发创造条件。 •Consolidate materials received for editing and translation purpose. 翻译和编辑收到的材料。 •Update training records, and all the files in training office. 维护更新所有培训资料档案及培训记录。 •Manage the booking and usage of the training room. 管理培训教室的预定及使用。 •Design, produce and implement training programmes which meet specific departmental needs in conjunction with Department Heads, ensuring that training session plans are structured and that training is effective. 设计、创建并实施培训课程以结合部门特殊的需求。保证培训计划的结构性和有效性。 •Attend departmental training session and critique performance. 参加部门培训课程并评估表现。 •Use Artyzen benchmarks to monitor success of training programs and amend your efforts accordingly. E.g.: CAPS, GSI, and achievement of budget, etc. 使用雅辰衡量标准监督培训课程的成功并适时地修改。达到预算等目标。 •Assist Department Trainers in preparing and conducting departmental training and assess accordingly. 帮助部门培训员准备并实施部门培训并相应地评估结果。 •Obtain a network of specialist training professionals who can assist with the conduct of training programmes for advanced or specialist training. 获得培训专职人员的联系网络，以帮助培训课程的实施。 •Liaise with other Artyzen Training & Development Managers to share experiences and resources. 与其他雅辰培训与发展经理交流经验和资源。 •Liaise with educational institutions conducting hospitality and training courses. 与教育机构合作实施服务业培训课程。 •Maintain current information and records of suppliers of training resources and materials. 保持更新信息并记录培训资源和资料供应商。 •Delivers briefings of all internal programmes to executive management and department heads. 为管理层和部门经理传达所有内部培训项目的简述。 •Observe in-house training and provide timely feedback and constructive suggestion to Head of Human Resources. 旁听检查店内培训课程，并及时向人力资源部总监提供反馈和具有建设性的意见。 •Coaches, counsels and disciplines staff, providing constructive feedback to enhance performance. 教练、提供咨询并纪律约束员工，提供建设性的反馈以提高表现。 •Promote and facilitate cross training to make” Multi-task and Multi-skill” come true. 提倡交叉培训实现“多任务，多技能”。 •Maintain hotel information on staff bulletin board every month; update as when required. 每月维护员工布告栏上的酒店信息，必要时做出更新。 •Plan and implement staff activities, such as team building, outing etc. 负责各项员工活动的规划及实施，如团队建设、出游等。 •Handle employee benefits related issues, such as the purchasing and distribution of festival gifts, etc. 负责员工福利项目，如节假日礼物的购买与发放等。 •Direct and supervise repairs of any disorders or breakdown in HR Office. 监督、管理人力资源部办公日常物品的维护工作。 •Take the responsibility of HR fixed asset management, including purchasing, storage, maintenance, inventory etc. 负责人力资源部固定资产管理， 包括采购、储存、维修、盘点等。 •Be responsible for company Library management. 负责公司图书馆管理。 •Be responsible for locker room and locker management. 负责公司员工更衣室及更衣柜的管理。 •Be responsible for company suggestion box management. 负责公司意见箱管理。 •Assist Department Head to decorate the back of house to create Artyzen Habitat culture. 协助部门负责人装饰员工后区并创建雅辰悦居文化。 •Implement Employment Satisfaction Survey as when required. 按要求进行员工满意度调查。 •According to the green hotel requirements to work to save energy and reduce wasting. 严格按照绿色酒店标准完成工作，节约能源，减少能耗。 •Arrange the training about green hotel standards timely and make sure all the working produce are in green ways. 定期对员工进行绿色酒店相关知识培训，并确保工作流程符合绿色环保标准。 【岗位要求】 •Have more than 3 years of working experience in the same position. 有相同岗位工作经验3年以上。 •Be familiar with the job training procedures. 熟悉岗位培训工作程序。 •Understand the service work norms and quality standards for hotel staff. 了解酒店员工的服务工作规范和质量标准的要求。 •Possess good communication and coordination skills. 具有良好的沟通能力和协调能力。 •Have strong comprehensive writing and oral expression abilities. 具有较强的文字综合能力和口头表达能力。 •Be proficient in operating computers. 能熟练操作计算机。

【岗位职责】 1、全面负责酒店财务部的日常管理工作，制定并完善财务管理制度及流程 2、组织编制年度财务预算，监督预算执行情况并进行财务分析 3、负责酒店成本控制、资金运作及税务筹划工作 4、审核各类财务报表及财务报告，确保数据准确性和及时性 5、协调与银行、税务、审计等外部机构的关系 6、参与酒店重大经营决策，提供财务专业支持 【岗位要求】 1、本科及以上学历，财务、会计、金融等相关专业 2、8年以上财务工作经验，3年以上酒店行业财务管理经验 3、熟悉国家财税法规及酒店行业财务运作模式 4、具备较强的财务分析、预算管理及风险控制能力 5、持有中级会计师及以上职称，CPA优先考虑 6、年龄30-41岁，具备良好的沟通协调能力及团队管理经验

岗位职责 1 制定短期/长期客户关系管理战略，制定相关客户关系管理计划，包括潜在客户生成和管理、客户保留、推荐和忠诚度计划 2 与奢侈品相关公司合作开发相关的互动内容和项目，以支持与目标消费者的品牌沟通/互动 3 维护客户数据库,对数据库进行行为分析,客户消费生命周期分析,增加客户粘性 任职要求  1 有一定的品牌资源  2 具备数据分析能力 3 以服务为导向的谈判技巧 4 拥有奢侈品市场营销，奢华酒店或咨询经验 5 需要有创新精神，乐于为宾客探索卓越的定制体验 6 有独立的工作风格和良好的审美能力，善于沟通且富有同理心

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.          At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Nestled on a private island in Jinji Lake, Four Seasons Hotel Suzhou emerges as a tranquil oasis embraced by lush gardens and sparkling waters. As an urban resort, it stands just steps from the city’s core—yet within its bounds lies a tranquil sanctuary, where the hustle of downtown softens into serene privacy. The Hotel features 199 guest rooms and suites complemented by 11 standalone villas, providing an idyllic sanctuary for family gatherings, romantic getaways, or business stays. Accounts Director - Remote About the role: Accounts Director is responsible for business generation as it relates to prospecting and securing individual corporate accounts on behalf of the hotel in accordance with the goals and strategies outlined in the annual Marketing Plan and in concert with WSO effort. Position is also responsible for soliciting and securing business from key travel industry sources. CTISMs are accountable for ensuring quotas and goals are met and to ensure that direct sales activities are focused on generating the highest possible RevPar for the overall hotel’s success.   This position requires a high degree on independent judgement and discretion on decision making. This position is based in Shanghai.  What you will do: Business Development and Prospecting: Solicit, confirm and service travel agent, wholesale, negotiate and transient accounts including negotiating rates and confirming contracts that ensure targeted budget achievement. Identify and create target accounts or agencies that will generate business on behalf of hotel but not conflict with WSO efforts. Utilize arrival reports, Hotelligence, Opera business intelligence, Book of Lists, Hoover’s Lists, etc, to solicit and secure business on behalf of hotel. Use company wide programs, sales developments, prospecting projects, WSO customer events and reporting for individual business development. Follow up on all business inquiries and leads and qualify business to generate room nights and impact RevPar performance.  Impact corporate sales production to ensure maximum account penetration. Create and execute account plans for top 20 accounts and make recommendations re: pricing, yield management, room night production, sales activities, etc.  Achieve monthly and annual revenue and direct sales goals including outside sales calls, prospecting calls, site inspections, and entertainment as outlined.   Create a targeted RFP hit list to communicate to WSOCTISMs in advance of RFP season for multi-user account development. Manage annual RFP process for each individual targeted account including account and market intelligence and pricing recommendations to maximize hotel profitability and secure travel program inclusion.  Uncover potential P2Pleads on behalf of sister properties and the company.  What you bring: Reading, writing and oral proficiency in the required language. Good personal & professional references. Working computer skills and knowledge including but not limited to Excel, Word, PowerPoint, Delphi, Internet and Opera.  College Degree – 4 years or equivalent experience. Luxury hotel Sales preferred (minimum of 3 years) or 3 – 5  or operational  hotel experience Proven sales track record a plus. What we offer: Competitive Salary, wages, and a comprehensive benefits package  Excellent Training and Development opportunities Complimentary Accommodation at other Four Seasons Hotels and Resort Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals An opportunity to build a life-long career with global potential and a real sense of pride in work well done Schedule & Hours: This is a full time position Usual administrative shifts but may vary upon operation needs

【岗位职责】 1、全面负责安腾酒管模块及自营项目的财务管理工作，包括成本控制、流程合规性管理，并提供专业的财务建议及解决方案； 2、制定并实施相关财务政策，确保公司财务稳健运行，符合法律法规要求； 3、负责公司预算的编制与管理，监督分析各项开支及财务状况，优化财务资源配置； 4、主导账务处理、税务申报、汇算清缴等业务，确保税务合规性； 5、编制并提交财务报表，提供准确的财务数据及分析，按时完成税费缴纳； 6、负责日常财务核算工作，包括会计、出纳、税务等审核，完成月度及年度财务结算。 【岗位要求】 1、本科及以上学历，财务、会计等相关专业，持有中级会计师或以上专业资格证书； 2、5年以上高端酒店行业财务工作经验，其中至少2年财务经理或同等管理岗位经验； 3、熟练使用财务软件及办公自动化软件（Excel、PPT等）； 4、具备高度的责任心、优秀的沟通协调能力，逻辑分析能力强，能够提出创新性财务解决方案； 5、熟悉国家财税法规及酒店行业财务管理特点，能够适应高效敏捷的工作模式。

SCOPE The overall scope of this role is to safeguard the hotel assets and financial resources and ensure that these are utilized to maximize operating results. OVERALL OBJECTIVES To provide timely and accurate information and work together with the executive team in order for the hotel to run profitably and within the legal and corporate guidelines to maximize the use of the resources available and maintain a control over revenues and costs and help ensure that the hotel objectives are met.  The job of Director of Finance is executed satisfactorily when: All local and corporate guidelines and deadlines are met. High forecast accuracy is achieved consistently. Senior Management is provided with timely and accurate financial information. Hotel fully operates under the terms of the Management Agreement. Insurances are up to date and in compliance with local and corporate regulations. At Kempinski, Talent Development is a management responsibility and consequently an integral and important part of our Managers’ daily activities.    The Director of Finance fulfils their role as a Talent Development Ambassador when: They actively support and implement Talent Development initiatives as a part of their daily activities. They identify Training talents in their department and throughout the hotels as per below definition and actively support their career development. They support and initiate transfer, cross exposure and task force assignments for their team. They personally conduct TTTTs with their team on a regular basis and take personal interest for their talents’ development plans. They recruit and select potential talent according to the Company’s current and future hotel, regional and worldwide needs including conducting interviews for positions in their department and their region. MAINRESPONSIBILITIES Responsible for following and understanding all Kempinski Policies & Procedures.  Responsible for behaving in a professional and harmonious manner and following the Kempinski code of conduct. Responsible for understanding and following the terms of the Management Agreement.  Responsible for supporting, mentoring and developing the finance staff.  Responsible for supporting and encouraging training of all staff in financial matters . Responsible for developing the annual business plan together with the General Manager and Executive Committee.  Responsible for conducting monthly P&L meetings.  Responsible for monitoring and controlling all revenues and expenses and making the corresponding recommendations when needed.  Responsible for reviewing the cash position of the hotel in order to optimize the use of funds.  Responsible for preparing and submitting the quarterly self assessment report.  Responsible for preparing and submitting an accurate monthly forecast. Responsible for reviewing and signing the Balance Sheet reconciliations monthly.  Responsible for ensuring the preparation of the accurate and timely monthly financial report. Responsible for being the contact for the auditors and act upon recommendations in the audit report.  Responsible for continuously searching for new business opportunities to benefit the hotel.  Responsible for the control environment within the hotel.  Responsible for keeping and safeguarding all contracts, lease agreements, licenses, insurance policies and all legal and financial documents.  Responsible for maintaining good relationships with the hotel owners/representatives as well as external partners.  Responsible for communicating with the General Manager on any discrepancies or other potential problems. Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.

【岗位职责】 1. 数字营销管理 · 制定并执行线上渠道的数字营销策略，推动酒店在线流量增长。 ‌ · 管理酒店官网及社交媒体（如微信、微博）内容，确保符合品牌规范。 ‌ · 分析数字营销活动的ROI，优化策略并调整目标。 ‌ 2. 分销渠道运营 · 开拓电商平台、代理商等渠道，完成年度销售指标。 ‌ · 维护现有分销商关系，支持其开展促销活动并优化销售结构。 ‌ · 监控分销商价格政策，处理日常订单、售后等问题。 ‌ 3. 客户与市场管理 · 开发新客户并维护长期合作关系，建立客户档案。 ‌ · 分析市场动态，制定年度/季度销售计划及执行方案。 ‌ · 参与策划市场活动，提升品牌曝光度。 ‌ 4.与销售部协作，确保线上线下营销活动的一致性； 5.关注行业趋势及竞品动态，及时调整营销策略以保持竞争优势。 【岗位要求】 1、酒店管理、市场营销、大众传播、媒体、电子商务或相关专业的学士学位 2、至少 3 年的相关工作经验或 4 年的大学教育和工作经验等效结合 3、展示与客户，员工和第三方之间互动与表述的能力，充分诠释酒店，业主公司、品牌 4、较强的中英文书写表达技巧 5、熟练使用所有的 Microsoft 办公软件 6、能够与外部供应商合作，实现目标的实践能力

岗位职责： Job Responsibilities： 1、管理市场销售团队，对促销策略和市场计划的开发、策划与实施；对市场销售计划的发展和实施进行监管和协助。 Manage Sales& Marketing Group. Set up promotional strategies and marketing plans and carry it out. Check and manage the development and implementation of the sales and marketing plan. 2、制订年度收益计划、市场预算及预测。 Produce the Annual Revenue Plan, Marketing Budgets and Forecasts. 3、制订与收益计划相关的工作计划，以确保收益计划目标得以实现。 Produce Action Plan related to the Revenue Plan to ensure Revenue Plan objectives are achieved. 4、及时了解市场趋势，竞争对手的活动以及客户在销售会议和每月报告中的反馈。 Keep abreast and report on market trends, competitor's activities and client feedback in sales meetings and monthly reports. 5、管理客户关系及服务，包括客户需求、产品服务知识，销售的有效性交流技巧及客户反馈信息。 Management of customer relationships and services, including customer needs, product knowledge, sales effectiveness of communication skills and customer feedback. 6、进行市场调研，开发和实施促销，以增加特定细分市场的业务。 Conduct market research，develops and implements special promotions to increase business from specific market segments.  任职条件： Application requirements： 1、担任国际品牌酒店销售经理级以上或同档酒店销售总监职位者优先。 As the international brand hotel sales manager or the five stars hotel’s sales director position is preferred. 2、至少精通一门外语，日语或英语。 Excellent communication skills in foreign language, Japanese or English 3、熟悉华东市场者优先。 Familiar with East China sales market is preferred. 4、薪资待遇面议。 Salary and benefits are negotiable.

使酒店的所有收益最大化，包括并不仅限于客房和宴会和餐饮收入。领导由所有创收部门参与的跨部门决策工作，这些部门包括市场销售部、客房部、餐饮部等。管理竞争情报工作的各个方面定价；管理可出租客房和收益底线,分销渠道,市场细分组合,接受或拒绝较大团队的预订。 日常工作内容 每一天都是不同的一天，但大致工作内容如下： ●监测竞争对手对所有创收部门的定价，了解当地市场动态和需求群体，并就酒店的定价和市场综合策略向客房收益工作组提供适当的建议 ●了解酒店效益的组成部分，并以此对来自当地客户和群体的业务进行评估，以便为将来的定价和谈判提供数据 ●每周与总经理、市场销售总监、预订部、前厅部、餐饮部等一起开营收会议 ●协助召开营收会议（由总经理主持），并撰写会议所需的报告和分析材料，在会议室的墙上展示主要数据和趋势等 ●通过分析历史数据和当前文件，监测并决定功能厅、客房和餐宴会的需求周期。负责跟踪和分析场所预订周期和团组入住情况，对团组入住以及客人取消预订的情况进行处理 ●与部门领导一起设计、制定和执行能夠符合具体的部门要求的培训计划，确保培训课程方案的制定，以及培训的有效性 ●为酒店团队提供收益系统的功能和升级的培训并予以支持 我们对您的要求 ●具有酒店管理或商业管理的学士学位 ●3年相关工作经验（收益，分析等），或与此相当的教育与工作经验结合的背景。曾拥从事收入管理或报价工作者优先考虑 ●精通微软办公软件 ●优秀的中英文口、书写能力 我们的宗旨是欢迎拥有不同背景的人加入我们的团队，并把建立一支包容性团队作为追求，我们认同人与人之间的独特性，鼓励同事全身心投入工作。IHG 酒店与度假村为申请人和员工提供平等的就业机会，无关乎种族、肤色、宗教、性别、性取向、性别认同、国籍、受保护的退伍军人身份或残疾。我们提倡彼此信任、支持和认可的文化，无论您是来自何种背景，拥有哪些经历，我们都能认可您的观点。  IHG 为每名团队成员提供适宜的发展空间，支持在协作的环境中成长并发挥自身的价值。我们知道，要提高工作效率，就要提高幸福感（无论是在工作中还是在工作之外），通过我们的 myWellbeing 框架，我们致力于提升您在健康、生活方式和工作场所中的幸福感。   加入我们，成为不断壮大的全球大家族的一员。

【岗位职责】 1、负责酒店食品、饮品成本报告，控制食品、饮品营业成本控制。 2、检查食品原材料采购供货渠道、收货程序以及原材料质量，掌握市场上原材料价格信息。 3、督促编制配餐卡，为制定销售价格提供依据。编制餐饮销售分析旬报，调整餐饮价，及时提供信息。 4、与各厨房餐厅酒吧沟通，提供成本信息，降低成本。 5、定期与采购部、餐饮部共同对市场价格进行调查、分析，更有效地控制进价。 6、负责编制每月饮食成本报告。 7、严格各种物品、食品、饮品的购入、验收、入库出库等有关手续和标准。 【岗位要求】 1、具有本岗2年以上工作经验，在成本核算岗位工作5年以上。 2、具有较强的管理、沟通、协调能力和团队协作意识。 3、人品正直诚实，具备良好的职业道德和素质，责任心强。 4、能对成本核算指标进行针对分析并合理提供合理的建议。 5、通晓财务核算流程，能熟练运用财务软件及办公软件。 6、根据酒店经营需要，有效进行科学的成本测算。 7、对财务各项指标具有一定的敏感力。

1.美业相关专业优先 - 美容美体、化妆造型、美发、皮肤管理、医美护理等专业背景。 2.管理类/商科专业 - 工商管理、市场营销、酒店管理、连锁经营等专业（适合大型连锁门店）。 3.服务行业经验 - 有美容院、SPA会所、健身中心、高端酒店等服务行业管理经验者优先。 4.能力要求：既懂基础美业技术（能培训员工），又擅长运营管理。 5.销售能力：具备客户转化、会员营销经验。 6.数据分析：能通过报表优化经营策略。

【岗位职责】 1、根据董事长的要求，协助起草综合性的业务报告、计划、总结、决议简报及本部门的公文函件。 2、参加行政例会和综合办会议，做好会议记录，了解各项决定、决议的贯彻情况，并及时反馈信息。 3、汇总各类报表，做好相关记录。 4、协助董事长做好日常接待、来访等有关事宜。 5、负责董事长办公室文件文件管理。 【岗位要求】 1、本科及以上学历，海外学历背景。 2、具有秘书或行政助理工作经验优先。 2、了解服务业相关知识，具有酒店业/地产业工作经历优先。 3、形象良好，懂得接待礼仪、礼节。 4、具有较好的协调沟通能力。 5、有较好的文字组织能力，能撰写各类应用文稿及计划、总结、报告等。 6、熟练掌握电脑操作。

【岗位职责】 按照年度市场销售计划管理销售工作和活动，完成并超越酒店的预算和销售战略目标。 根据在销售策略中既定目标，向新的、现有的、有可能的客户进行销售，并与其谈判商定最适合的价格以争取最大的利润。 通过客户管理，向现有的客户提供服务。销售酒店的所有设施。 管理公司总部档案和了解公司优先使用的酒店记录。 设立和保持定期的销售拜访模式，与目标市场的主要人物会面。 与当地的、国内的和国际市场上的航空公司、旅行社、公司、网络第三方、会议及展会组织者，政府和行业协会保持联系，以发展新客户及保持老客户。通过个人销售拜访、电话和书面交流等与策划者、企业客户销售人员、奖励购买者、航空公司、批发商等保持联系 策划并实施使客人熟悉环境的现场考察活动。 需要时出差对酒店进行推销，发展潜在的业务机会。 监测现有业务，并在销售策略会上提出建议以扩大业务。 及时与运营部门进行沟通。评估市场销售数据。 【岗位要求】 1、具有营销，市场或相关领域的学士学位。 2、3 年相关工作经验或类似的管理经验，或与此相当的教育与工作经验结合的背景。 3、具有代表酒店，品牌和公司与顾客，员工和第三方交往的能力。 4、具有解决问题，推理，号召，组织和培训能力 5、精通微软办公软件、具有良好的写作技能

负责建立酒店内部成本控制政策和程序，监督政策和程序执行情况； 审查各部门成本费用预算及执行情况； 审查采购价格、存货安全库存量、成本控制以及后续的相关业务操作； 审核成本核算的账务处理和出具成本分析报告； 酒店所有资产物资预算编制、申购审核、验收入库、凭证记账、摊销折旧、报废、资产处置、资产盘点等管理工作。

我们正在寻找一位充满好奇心和数据驱动思维的资深收益分析员。您将负责将大量、复杂的数据转化为清晰的洞察和可行的建议，赋能产品、市场、运营、销售等团队做出更明智的决策。您不仅是数据专家，更是解决关键业务问题的战略合作伙伴。 【岗位职责】 1. 端到端数据分析： · 与运营部门合作，理解并定义关键业务问题，将其转化为可分析、可衡量的数据问题。 · 独立完成从数据提取、清洗、整合到分析和建模的全流程工作。 · 设计和评估A/B测试、因果推断实验，衡量产品功能、市场活动等举措的实际效果。 2. 洞察挖掘与报告： · 深入分析用户行为、产品性能、市场趋势和运营效率，发现潜在的增长机会和风险点。 · 建立和监控核心指标看板（Dashboard），及时向管理层和团队报告业务健康状况。 · 进行根本原因分析，解释关键业务指标的波动。 3. 数据建模与可视化： · 开发和维护用于预测、分类和聚类等场景的数据模型（如用户流失预测、客户分群等）。 · 创建清晰、直观的数据可视化报告和演示文稿，有效传达复杂信息。 4. 数据治理与协作： · 与团队成员合作，参与数据仓库和数据产品的建设，确保数据质量和数据可用性。 · 文档化数据分析方法论、指标定义和报告逻辑，建立团队知识库。 · 指导和培训初级数据分析师。 【岗位要求】 1、计算机科学、统计学、数学、经济学、信息管理或相关定量领域的学士/硕士学位。 2、至少1-2年在互联网、科技、金融、电商或相关行业的数据分析工作经验。拥有独立领导并完成复杂数据分析项目的成功经验。 3、excel精通、Python：熟练掌握用于数据分析的库、熟练使用至少一种主流BI工具，如 Tableau, Power BI, Looker 等，能独立开发报告和仪表盘。 4、有较强的学习能力、沟通能力、创新意识、创新思维； 5、对商业模式、产品逻辑和用户体验有浓厚的兴趣和理解能力，能快速学习新业务。 6、具备出色的沟通与表达能力。 7、能够高效地与跨职能团队（产品、工程、市场等）合作，管理多个任务的优先级。 8、具备扎实的统计学基础，英语专8或者海外留学背景优先。 9、具备团队合作精神、有韧性、对新技术、新方法和新业务领域保持持续学习的热情。

岗位职责 一、应收信贷工作： 1.执行酒店的应收信贷管理制度； 2.向总账汇报并沟通所有与客户账户和挂账有关的收款、信贷事宜； 3.与顾客和其他部门合作，协调和交流有关信贷发放的相关事宜，跟进顾客应收账目； 4.负责检查和维护应收账款的账龄； 5.监控团队和会议账目，确保账务准确性、及时性、安全性； 6.整理审核每日挂账，对发现的问题及时处理； 7.编制逾期账龄表，提报主管经理； 8.组织准备信贷会资料，对所有账目进行初步分析； 9.处理信用卡单据，及时进行账务处理。 二、其他工作： 1.审核旅行社佣金和明细，确保及时支付； 2.负责办理酒店储值卡，以及积分兑换工作； 3.保管所有信贷类文件和合同； 年底审计应收账款询证函的发放和回收。

To spearhead the development and implementation of marketing programs intended to drive traffic and sales to the hotels, the dining outlets and the hotels’ online booking channels. 市场活动发展和执行的先锋，旨在为酒店的餐厅、在线订房渠道吸引客流。 To execute ideas to increase revenue, develop strong rapport with and have visible presence in online communities. 通过在线媒体实施增加收入、发展强大的关注群体。 Conduct the market survey in an effort to realize the guest demand, competition and market force thereby innovating the product. 进行市场调研以了解客户需求、竞争状况及市场力量，其最终目标是发现创新或改进产品的潜在机会。 Determine the vision, mission and pricing of the product and interact with the end user.  确定产品的愿景、目标和价格，并且与用户进行互动。 Degree in higher education in web communications, advertising, marketing or related field. 本科学历以上，主修公关、市场营销、广告或相关专业 Minimum 3 years of work experience in a similar capacity international hotel or industry. 类似规模国际酒店三年或相关行业经验 Performance and results driven 以成绩或结果为导向 Able to prioritize workload, is organized and well structured 有能力优化管理工作任务 Has excellent verbal and written communication skills 有良好的口头和书面沟通能力 Has ability to work individually on a project or in a team environment simultaneously 有独立运作项目的能力和同时在团队氛围内工作的能力

根据酒店政策和执行程序，协调、组织完成酒店培训任务，发展及保存培训资源，建立一套酒店培训数据和评估结果系统； 协助人力行政总监企业文化建设，并确保酒店拥有和任用高素质的人力资源。

负责按会计准则进行成本核算，配合成本控制经理完成酒店成本类财务报表； 负责财务信息的汇总分析并向成本控制经理提供财务建议； 监督成本组基层员工工作的准确性。

一、审计工作： 1.在总账领导下，对涉及酒店收入的账单进行全面审计，并形成收入分析统计数据； 2.每日出具收入如报表，审核营业日报表，保证数据准确，按时送至有关部门； 3.负责保管账单、报表，保证账单，妥善保管各种收入报告、电脑报告，并保持各种数据的连贯性； 4.负责发票、账单、客人预付款单及杂项收费单的审核工作； 5.审核收入明细，保证各项收入的账务处理符合酒店的收入管理规定和价格体系，各项减免、折扣在酒店规定的权限以内，并及时与有关部门联系，处理审核中发现的问题并打印审计报告； 6.根据房态表抽查楼层房间状态。 二、其他工作： 1.配合总出纳对酒店各营业点的备用金进行检查； 2.酒店发票的申请、领取、保存、发放，已开发票存根、账单的装订、保管； 3.负责所有优惠券、免费券、节日活动券等有价证券的保管、发放、统计、核销。

岗位职责: Operate Excellently 卓越运营 1. Produce periodic action plan based on the Business Plan and ensure that the sales team is conducting business according to the set objectives. 根据既定的商业计划，制定定期的销售活动，确保整个团队致力于完成销售目标 2. Keep abreast of current market trends and research competitors. 保持对目前的市场趋势的认知，做好竞争对手酒店分析和市场调研 3. Assists in the development and implementation of the Sales and Marketing plan. 协助制定促销战略和经营计划。 4.Monitors and evaluates contemporary sales initiatives and trends. 监督销售计划的贯彻和实施。 5. Reports on the effectiveness of Sales and Marketing programs. 汇总市场营销手段的有效性。 6. Assists in setting up systems to monitor achievement of departmental and individual goals and objectives. 协助建立有效的体系，监督部门及个人目标的完成情况。 7. Periodically accompany all sales managers on site inspections, client appointments to ensure consistency in sales process and quality standards. 定期陪同所有销售经理进行酒店现场考察，与客户会面，确保销售流程和质量标准的一致性 8. Manages & assists in strategic department planning and development. 管理和协助制定部门战略计划，监督其实施。 任职资格: Good health身体健康 Good communication良好的沟通技能 Pleasant looking五官端正 Positive attitude/role model Initiative态度端正/有以身作则的意识 Innovation Oriented富有创新意识 Customer Service Oriented富有服务意识 Good interpersonal skills良好的与人沟通的能力 Enthusiastic热情 Organized有条理

岗位职责 1、落实董事长分派的各项工作任务 2、参与酒店重要经济问题的分析和决策，参加酒店主要经济合同的谈判、签署，并监督执行。 3、按董事长要求，起草关于公司综合性的报告、报表、总结、计划、决议等文件公函； 4、协助董事长做好行政管理工作，及时承办各部门递交董事长批阅的请示、报告等，并按批示的意见及时处理； 5、负责协调董事长出席会议、重要活动的安排； 6、深入各部门，检查工作情况，发现问题及时督办。 7、必须具备国际联号酒店工作经验，5年以上管理岗位工作经历。 岗位要求 1、统招本科以上学历，文秘、法律及相关专业。 2、5年以上同等职位工作经验。 3、良好个人品质和职业道德，严格遵守有关法律、法规和规章。 4、良好的沟通技巧，较强的语言表达能力和灵活的处事能力。 5、良好的沟通、组织、协调能力，能独立协调对内对外各种关系。 6、要求女性。

Channel Management –Executive About Four Seasons: FourSeasons is powered by our people. We are a collective of individuals who craveto become better, to push ourselves to new heights and to treat each other aswe wish to be treated in return. Our team members around the world createamazing experiences for our guests, residents, and partners through acommitment to luxury with genuine heart. We know that the best way to enableour people to deliver these exceptional guest experiences is through aworld-class employee experience and company culture.          AtFour Seasons, we believe in recognizing a familiar face, welcoming a new oneand treating everyone we meet the way we would want to be treated ourselves.Whether you work with us, stay with us, live with us or discover with us, webelieve our purpose is to create impressions that will stay with you for alifetime. It comes from our belief that life is richer when we truly connect tothe people and the world around us. Aboutthe location: Nestledon a private island in Jinji Lake, Four Seasons Hotel Suzhou emerges as atranquil oasis embraced by lush gardens and sparkling waters. As an urbanresort, it stands just steps from the city’s core—yet within its bounds lies atranquil sanctuary, where the hustle of downtown softens into serene privacy.The Hotel features 199 guest rooms and suites complemented by 11 standalonevillas, providing an idyllic sanctuary for family gatherings, romanticgetaways, or business stays. About the role: The Channel Management –Executive assist Director of Revenue to develop new policy systems/procedures,advises Director of Revenue/Commercial Director on improvements; assists in inventory/OTArate control, manages major OTA operations (daily info checks, dataanalysis/adjustments). What you will do: Assist Director of Revenue to develop systems and work procedures for new policies and recommend any improvements to the Director of Revenue/Commercial Director.   Assist Director of Revenue in inventory, free sale room control and OTA rate availability, and handle external rate connectivity as required; Oversee the overall operation of the hotel on major OTA platforms (e.g., Ctrip, Fliggy, Meituan, Booking.com, Expedia) to ensure accurate hotel information; Log in to all major OTA platforms as the top priority every morning to check if room status, rates, facilities and other info match the actual situation, and immediately coordinate with relevant departments for corrections if inaccuracies are found to avoid guest misunderstandings and complaints; Closely monitor OTA data indicators (e.g., order volume, occupancy rate, guest reviews), analyze daily data fluctuation causes (e.g., competitors' favorable promotions, insufficient hotel display), and promptly take targeted adjustment measures. The ability to perform other tasks or projects as assigned by Director of Revenue/Commercial Director, including data statistics, analysis, etc. The ability to be creative in all aspects of performing the duties of the position. The ability to be a sound analyzer and problem solver. The ability to be a "do-er", implementer, and action taker with a “can do” attitude.  What you bring: At least 2 years of relevant work experience in the hospitality industry;  Self-driven and a strategic resourcing professional  Able to work independently and under pressure in a fast pace working environment Good team spirit, multi-tasking, cooperative with good communication and interpersonal skills Good command of both written and spoken Chinese and English Working authorization in China is required to applicant. What we offer: Competitive Salary, wages, and a comprehensive benefits package  Excellent Training and Development opportunities Complimentary Accommodation at other Four Seasons Hotels and Resort Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals An opportunity to build a life-long career with global potential and a real sense of pride in work well done Schedule & Hours: This is a full time position Usual administrative shifts but may vary upon operation needs

【岗位职责】 负责管理酒店的培训职能，包括发展合格的部门后备培训师，建立一套酒店培训数据和评估结果系统。培训经理这个职位将对每家酒店员工的知识技能和工作态度起影响作用，并确保酒店拥有和任用高素质的人力资源。 分析酒店整体的和各部门的培训需求，针对需求制定策略，用培训计划书的形式呈交给总经理和行政委员会审阅。 监督每个部门培训业务计划的进展，确保实现培训目标。 建立培训图书馆，配备书籍，录像，记录和视听资料来协助培训师的培训计划以及员工的个人发展。 与部门领导一起设计、制定和执行能夠符合具体的部门要求的培训计划，确保培训课程方案的制定，以及培训的有效性。 为上级经理和总经理编制月度培训报告，向员工提供工作指导、咨询，必要时对其进行批评处分，并提供建设性反馈意见以便提高工作绩效。 定期与员工交流思想，保持良好的员工关系。 与洲际酒店集团的培训经理们保持联系，交流经验，交换资源。同从事旅游服务和培训课程的教育机构保持联系。 【岗位要求】 1、具有人力资源或培训的毕业证书，本科学历 2、3 年相关工作经验或相似的管理经验，或与此相当的教育与工作经验结合的背景 3、拥有在与他人交往时大多数时间所使用的沟通技能；完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。