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  • 西安 | 3年以上 | 本科 | 提供食宿
    【岗位职责】 1、负责公司新媒体平台(包括但不限于微信公众号、抖音、小红书、微博等)的日常运营、内容策划及发布,提升品牌曝光度和用户粘性; 2、制定并执行新媒体运营策略,结合行业热点及用户需求,策划创意内容,包括图文、视频、直播等形式; 3、监测和分析新媒体运营数据(如阅读量、互动率、粉丝增长等),定期输出运营报告,优化运营方案; 4、负责线上活动的策划与执行,包括线上促销、品牌推广、用户互动等,提升用户参与度和转化率; 5、与相关部门协作,确保新媒体内容与公司品牌形象、市场策略保持一致; 6、关注行业动态及竞品动向,及时调整运营策略,保持竞争优势。 【岗位要求】 1、本科及以上学历,新闻传播、市场营销、广告学等相关专业优先; 2、3年以上新媒体运营相关工作经验,熟悉酒店、旅游行业者优先; 3、具备扎实的内容创作能力,能独立完成文案撰写、视频脚本策划及基础剪辑; 4、熟悉各新媒体平台运营规则及推广技巧,具备数据分析能力,能通过数据优化运营策略; 5、具备良好的审美能力和创意策划能力,对热点敏感,能快速捕捉并转化为有效内容; 6、责任心强,具备较强的沟通协调能力和团队合作精神。
  • 财务会计

    6千-8千
    北京 | 2年以上 | 本科
    西式餐饮 | 100-499人
    • 投递简历
    硬性要求:需要餐饮行业会计经验 1、根据财务制度审核原始凭证和记账凭证,建立并完善财务凭证; 2、编制各种财务会计报表,进行公司日常会计核算工作; 3、认真执行会计制度,按时做好记账、报账工作; 4、计提各类应交税金,办理纳税工作; 5、定期核对往来账簿,及时清算应收应付款, 6、妥善保管财务账簿,会计报表和会计资料,遵守公司财务岗位保密制度; 7、审核费用,分析成本,核查盘存,, 8、出具餐厅内部PNL分析表。 9、完成上级领导交办的其他工作。 任职要求 1、财务、会计本科以上学历,具备2年以上餐饮行业财务工作经验,具备相应的财务管理相关知识; 2、具备扎实的财税知识,熟悉财务软件,会计报表的处理; 3、工作细致,有良好的职业操守,保密性、责任感强; 4、有餐饮行业财务工作者,英语能够简单沟通者优先。
  • 吉林 | 3年以上 | 本科
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 领导好
    • 员工生日礼物
    • 人性化管理
    • 包吃包住
    • 每周双休
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    Administration and Legal Responsibilities 行政与法律责任 · Report the task to DOSM, service for his work arrangement, and try ones best to set the hotel good image. 向市场销售总监报告工作,服务其工作安排,尽自己所能建立酒店的良好形象。 · Assisting DOSM working, supervise the MARCOM Dept. talent work, and ensure the tasks finish smoothly.    协助市场销售总监工作,监督市场传媒部的人才工作,并保证该部门工作顺利完成。 Learning & Development and Talent & Culture 学习与发展和人才与文化责任 · Ensure wherever possible that talents are provided with a work place free of discrimination, Harassment and victimization. 确保无论何时都应提供给人才们一个没有歧视、骚扰和迫害的工作环境。 · Treat complaints of harassment and discrimination promptly and confidentially. 快速和保密地处理有关骚扰和歧视的投诉。 · Treat customers and colleagues from all cultural groups with respect and sensitivity. 对待来自不同文化背景的客人和同事都应给予尊重和体贴 · Identify and deal with issues which may cause cross cultural conflict or misunderstanding. 辨认并处理可能由不同文化引起的矛盾和误解事件。 Commercial Responsibilities 商业职责: · After negotiate with the hotel management, on behalf of hotel respond to the question of news and intermediary. 在酒店管理当局商议后,代表酒店回应新闻、媒体的咨询。 · Evaluating the value of local group and charity campaign, suggest the hotel to participate. 评估地方团体、慈善活动的价值,建议酒店参与。 · On behalf of hotel to attend some celebration campaign. 代表酒店出席某些庆典活动。 · Do social appointment to honored guests, journalist, intermediary, hotel talent and PR talent.          应酬贵宾、记者、传媒、酒店业人员和公关人员, General Duties 日常职责 · Management  管理: - To compile and to revise the public activity and target plan per year according to the sales and market plan of hotel. 按照酒店销售和市场计划编订每年公关活动、目标方案。 - Managing the mails list of PR Dept. 管理公关部的邮件单。 - Submit the public resource report per month. 每月提交公关报告。 · Public data公共资料: - Developing and safekeeping the newest sales printed matters of hotel. 发展和保管最新的酒店销售印刷品。 - Distributing the newest hotel information to local, region and international intermediary. 给地方、地区和国际传媒发放新的酒店信息。 - Mail the newsletter and promotion advertising printed matters of hotel. 邮寄酒店的新闻信件和推销宣传印刷品。 - Controlling the quantity of promotion gift of hotel. 控制酒店推广赠品的数量。 - Collecting the information of local and region intermediary, take passage about the importance news and information of newspaper, and submit to each department manager. 向本地、地区传媒收集信息,摘录重要新闻及摘录报纸的重要信息,交送各部门主管。 - Deal with each important festival days and information collecting. 处理各重要节日文稿及信息收集。 - Supervise and contact to the photography and public resource work of hotel.                       监督和联络酒店的摄影和公关工作。 · Contact to the news and intermediary  与新闻、媒体的联系: - Set up and keep the close relationship with the local, region and international news and intermediary. 与本地、地区、国际新闻、媒体建立关系并保持紧密联系。 - Keep contact with the MARCOM Manager of region office and other brother hotel.                        与地区办公室、其它兄弟酒店市场传讯经理保持联系。 · Contact with customer  与客人接触: - Write the welcome letter for honored guests. Provide the photos for news transmit by radio telegraphy through the honored guests agreed.                                                         写贵宾欢迎信,经贵宾同意后为新闻发报社提供照片。 - Provide the whole public service if the customer and news report need.                                   如酒店住客或新闻发报会要求,提供全面的公关服务。 - Attend the valuable celebration campaign.                                                  出席有价值的庆典活动。 - Preparing the letters, memo and notice of hotel campaign and special matters.                      准备关于酒店活动和特别事件的信件、备忘录和通知。 · Advertising data  宣传资料: - Check all of important data, and ensure it according to the requirements of hotel management organization operation brochures, safekeeping the data and printed records.                                     检查所有重要资料,确保符合酒店管理集团营运手册的要求,保管资料的印刷记录。 - Assist to the edit the news letters of S&M Dept.                                             协助编辑市场销售部的新闻信件。 - Write, edit and check the promotion advertising information of hotel.                            撰写、编辑和检查酒店推广宣传资料。 - Supervise and assist the photography service, and completing the photography work.                监督协助摄影服务,并完成摄影工作。 · Advertisement  广告: - Implement all of advertising plan which examined and approved by managing authorities, and discuss with DOSM.                                                                           实施所有由管理当局审批的广告宣传计划,并与市场销售总监讨论。 - Safekeeping the base map of advertisement printed data.                                       保管广告印刷资料的底图。 - Suggest that the advertising data and image design and expanding of hotel to managing authorities.     向管理当局建议广告宣传资料和酒店形象设计和推广。 - Draw up, advice, edit and check all of advertisement of local.                                   起草、提议、编辑、检查所有本地广告资料。 · Administering the other tasks which allotted by DOSM.                                       执行由市场销售总监安排的其它工作。 Health and Safety   健康和安全 · Ensure that all potential and real Hazards are reported immediately and rectified. 确保所有的潜在的和事实的安全隐患要及时汇报和更正。 · Be fully conversant with all departmental Fire, Emergency and Bomb procedures. 熟悉所有部门的消防、紧急事件处理和炸弹处理程序。 · Ensure that all emergency procedures are rehearsed, implemented and enforced to provide for the security and safety of guests and talents. 确保所有的紧急方案都经过彩排,实施和加强以保护客人和人才的安全。 · Ensure the safety of the persons and the property of all within the premises by fairly applying Hotel Regulations by strict adherence to existing laws, statutes etc. 通过严格遵守现行的法律、法规等来较好的执行酒店的规章制度,以确保酒店内部所有的人员和物品的安全。 · Ensure all talent within the department work in a manner which is safe and unlikely to give risk of harm or injury to selves or others. 确保所有部门内部的人才都在安全的情形下工作,不可能在受伤害或危险的环境下工作。 · Use safe manual handling techniques and practise safe work habits following Accor Health, Safety and Environment policies, maintain procedures to minimise our impact on the environment and prevent pollution. 使用安全手册技术并实践雅高集团健康、安全环境政策下的安全工作习惯,保持将我们对环境和污染的防护减到最小的工作程序。 Confidentiality  保密 · Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to AccorHotels Internet and Email policy 确保保密性和所有有关酒店的数据无论软件和硬件的安全。坚持雅高酒店集团的网络和邮件政策。 · Ensure Hotel, Customer and Talent information or transactions are kept confidential during or after employment with the company.   确保在人才在职或离职后对酒店、客人和人才信息或者其它的相关信息的保密性。 Other Responsibilities 其他职责 · All talents are required to comply with every reasonable request from their hierarchical supervisor(s) within an amount of time that it takes to comply under normal circumstances. 所有人才需要遵循来自上级主管的每一个合理的要求,这些要求也许需要一些时间在正常的工作环境下执行和完成。 · All talents may be assigned to other duties in the hotel as and when required by business levels. 所有的人才也许要执行酒店管理层根据工作需要分配的工作和其它职责。
  • 厦门 | 8年以上 | 本科 | 提供食宿
    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 包吃包住
    • 人性化管理
    • 领导好
    • 员工活动
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    工作职责 一、战略规划与执行: 1、制定和实施短期和长期战略计划,以实现酒店的收入和盈利目标。 2、通过市场调研,分析趋势,监控竞争对手的活动,识别并抓住商业机会。 3、制定和执行市场策略和促销活动,以最大限度地提高品牌知名度和市场份额。 4、制定定价策略和销售目标以优化收益产生。 5、监控和评估营销活动的有效性,并根据需要调整策略。 6、积极利用希尔顿的销售工具和资源,加深对客户模式的理解,协助开发相关的产品和包装。 二、商业智慧: 1、制定和实施销售策略,以优化所有细分市场的入住率和费率。 2、识别和追求新的商业机会,并与主要客户和行业合作伙伴建立关系。 3、分析市场数据和趋势,优化收益管理策略和定价决策。 4、根据目标监控和报告销售业绩,并制定行动计划以解决任何差距。 三、沟通与协作: 1、促进各部门之间的有效沟通和协作,以确保无缝的客人体验并最大化销售机会。 2、与收益管理综合中心(RMCC)高效协作,为酒店业绩创造高价值。 3、与内部利益相关者和外部合作伙伴建立牢固的关系,以支持酒店的业务目标。 4、在行业活动和会议上代表酒店宣传品牌并建立知名度。 5、与高级管理层进行有效沟通,定期提供业务表现和战略计划报告。 四、领导和团队管理: 1、建立、管理、激励和授权一个高绩效的团队来实现业务目标。 2、提供明确的方向,设定期望,并有效地分配责任。 3、营造一个协作和包容的工作环境,鼓励创新和持续改进。 4、进行绩效评估,提供建设性反馈,并支持团队成员的专业发展。 5、确保遵守公司的政策和程序。 五、持续改进和创新: 1、随时了解行业趋势、最佳实践和新兴技术。 2、识别流程改进的机会,并实施创新的解决方案,以提高效率并改善客人体验。 3、持续评估市场和销售策略的有效性,并根据需要进行调整以实现业务目标。 岗位要求 1、本科及以上学历。 2、热爱酒店行业,以客户为中心。 3、至少5-8年的商务发展经验,至少2-3年的商业发展领导职位,如商务经理或商务总监。 4、有相关系统和技术的经验,包括Delphi系统、收益管理系统、CRM软件、预订引擎和其他相关工具。 5、先进的业务能力,包括战略思维和规划,商业敏锐度,领导力管理,影响力和沟通技巧,适应性和弹性。 6、英语书面和口语流利。
  • 北京-朝阳区 | 5年以上 | 本科
    • 五险一金
    • 岗位晋升
    • 提供食宿
    • 技能培训
    • 人性化管理
    • 节日礼物
    • 带薪年假
    • 员工生日礼物
    • 管理规范
    • 包吃包住
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    工作职责:1. 制定并实施公司的人力资源战略规划,确保人力资源政策与公司整体战略目标保持一致。2. 负责公司组织架构的设计与优化,提升组织效能,促进各部门间的协同合作。3. 主导招聘与配置工作,确保公司各部门的人才需求得到及时满足,同时优化招聘流程,提高招聘效率。4. 设计并实施员工培训与发展计划,提升员工的专业技能和综合素质,为公司培养后备人才。5. 建立并完善公司的绩效管理体系,确保员工的工作表现得到公正、客观的评价,同时激励员工积极工作。6. 负责公司薪酬福利政策的设计与调整,确保公司的薪酬福利水平具有市场竞争力,同时合理控制人力成本。7. 处理员工关系问题,包括员工投诉、纠纷调解等,维护良好的员工关系,营造和谐的工作氛围。任职资格:1. 本科学历,人力资源管理、心理学、管理学等相关专业优先。2. 具备5年以上人力资源工作经验,其中至少2年以上担任人力资源主管或类似职位,有大型企业或集团人力资源工作经验者优先。3. 熟悉人力资源六大模块(招聘、培训、绩效、薪酬、员工关系、人力资源规划),具备扎实的专业知识。4. 具备良好的沟通协调能力、组织能力和团队合作精神,能够有效地与各部门沟通协作。5. 具备较强的分析问题和解决问题的能力,能够应对复杂的人力资源管理挑战。6. 熟练使用办公软件和人力资源管理系统,具备良好的数据处理和分析能力。7. 具备良好的职业道德和职业素养,能够保守公司机密,维护公司利益。
  • 杭州 | 5年以上 | 本科
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 人性化管理
    • 领导好
    • 年度旅游
    卓越雇主
    卓越雇主
    国际高端酒店/5星级 | 2000人以上
    • 投递简历
    工作职责:作为市场销售总监,您将负责为酒店制定并实施销售和市场营销策略及战术计划,确保这些策略和计划得到有效落实。同时,监督策略和计划的实施效果,以达到市场占有率目标,并确保实现营收和客房销售目标。您的日常工作员工团队 管理日常事务,计划和分配工作。通过辅导和提供反馈培养团队并提高绩效,为员工制定绩效和发展目标,表彰表现优异的员工培训员工,确保他们按照标准实现酒店的营收目标,并拥有高效工作所需的工具为团队的发展创造一个良好的工作环境;紧密团结各部门,培养“一个团队”的意识负责酒店的外联事务:宾客、供应商以及其他联系人(如有需要)与主要客户和外部联系人建立并保持良好的合作关系,实现创效增收宾客体验为宾客提供信息(例如:会员计划、本地特色、餐厅和便利设施等信息),提升宾客体验安排在酒店内举办的会议及业务团队活动,与酒店其他级别部门协调配合,共同完成销售部门与潜在客户达成的协议中规定的各项服务与有关部门交流所有相关信息,包括即将抵达的贵宾、大型团体或其他重要宾客的要求和特别需求主导各种营销活动,向宾客追加销售酒店服务、产品及设施财务回报达成所有个人/团队销售目标,保证利润目标达成协助制定部门预算,财务计划及酒店的营销计划 制定并执行销售计划,推动客房入住率上升,提高平均房价,提升业务量,增加餐饮和宴会销售审核每月报表和销售预测报告,分析当前和潜在的营销趋势,协调各种活动以增加营收与市场份额,并监督进展,确保业绩达到或优于既定营收计划制定、开发各种特别活动和销售活动,向潜在客户推广酒店业务。参加酒店当地乃至全国的贸易展和重要市场营销活动,增加新业务机遇,为酒店提升营销机会企业责任与所在城市当地社区团体的重要业务领导、官员和代表保持密切联系,确保酒店经常获得高曝光度高效推广、宣传酒店的环保与可持续发展元素,通过此类信息获得新业务机会与广告机构、咨询公司和其它供应商合作,扩大广告投资效益,确保广告体现品牌形象提升酒店和品牌在当地的知名度和声誉,在媒体采访时担任酒店的形象代表发现市场营销活动和酒店整体销售绩效中的改进机会,与其他部门紧密合作任职资格:市场营销或相关专业学士及以上学历或同等学历 4 年及以上服务业或酒店市场营销或相关工作经验,需具备直接管理销售团队经验需要熟知本地业务及业务趋势 能说流利的中文,能使用英文作为工作语言
  • 绍兴 | 经验不限 | 本科
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    职责描述: 1、负责督办各类工作任务的落实工作; 2、协助进行重大商务谈判; 3、具有出色的文字组织能力,编写公司用PPT稿件、宣传资料等; 4、会议组织,会议纪要拟写,会中布置的重点工作落实情况跟进; 5、项目提交的审批文件审批; 6、领导行程安排及跟进; 7、完成总经理交代的其他重点工作。 任职要求: 1、30岁及以下,身高164以上,形象良好; 2、本科及以上学历,英语良好,熟悉法律法规,担任过集团高管的秘书工作优先考虑; 3、具备扎实的文字功底,较高的职业素养和保密意识; 4、熟悉商务礼仪,具有良好的沟通协调能力,能灵活处理各种突发事件,口齿伶俐,思维敏捷; 5、具备良好的文化修养,举止得体,具有较强的领悟能力、公共关系管理能力,能适应出差;
  • 北京 | 5年以上 | 本科 | 食宿面议
    • 五险一金
    • 带薪年假
    • 技能培训
    • 岗位晋升
    • 管理规范
    • 员工生日礼物
    • 人性化管理
    • 领导好
    • 特殊带薪假
    • 节日礼物
    国内高端酒店/5星级 | 100-499人
    • 投递简历
    【岗位职责】 •Fully responsible for the sales department daily work, to assist the Director of Sales & Marketing in the development of Sales and Marketing plans and budget preparation, responsible in achieving the room and catering objectives of the hotel, represents and promotes the hotel by maintaining constant contact with the market and the customer base locally and internationally through Customer Relationship Management. 全面负责销售部的日常工作,协助市场销售总监制定市场销售计划和预算,负责实现酒店的客房和餐饮目标,通过客户关系管理与国内外市场和客户群保持联系,代表和促进酒店的发展。 •Observe competitor’s activities and assist in marketing intelligence. 观察竞争对手的活动并协助市场动态调研。 •Oversee sales & marketing operations while Director of Sales and Marketing is out of office. 市场销售总监不在时掌管市场营销部门的运营。 •Sell to new, existing, and prospective customers considering goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business. 根据在销售策略中既定目标,向新的、现有的、有可能的客户进行销售,并与其谈判商定最适合的价格以争取更大的利润。 •Serve existing customers through management of account bases. 通过客户管理,向现有的客户提供服务。 •Develops, monitors, and evaluates all Conference and Events related objectives, strategies, marketing plan and actions in the Events Sales Department with the Restaurant Manager and Director of Sales and Marketing to achieve or surpass forecasted revenues. 同餐厅经理和市场销售部总监一起拓展、监督并评估所有与会议及宴会部门相关的目标、策略,市场营销计划和行动,以能达到或超越收入预算。 •Develop and maintain a regular pattern of sales calls, meeting with principals of target market. 开发并保持定期的销售拜访,与目标市场主要联系人保持良好沟通。 •Create both new and repeated business for the hotel by maintaining connections with airlines, travel agencies, corporate, OTA, meeting and exhibition organizer, government, and professional associations within local, domestic, and international markets. Staying connected with planners, corporate accounts, incentive buyers, airlines, and wholesalers, through personal sales calls, telephone contacts and written communications. 与当地国内的和国际市场上的航空公司、旅行社、公司、网络第三方、会议及展会组织者,政府和行业协会保持良好联系,以发展新客户及维护已有客户。通过个人销售拜访、电话和邮件交流等与策划者、企业客户、航空公司、批发商等保持联系。 •Build image within local marketplace through attending events. 通过参与当地市场的各种活动在市场上树立良好形象。 •Analyzes market information by using sales systems and implements strategy to achieve hotel’s financial room. 使用销售系统分析市场信息,执行销售战略以完成酒店预算。 •Conduct business travel to promote the hotel and develop potential business. 商务旅行至其他城市对酒店进行推广,发掘潜在的业务。 •Monitor existing business and provide inputs into sales strategy meetings to maximize business. 监测现有业务,并在销售策略会上提出建议以扩大业务。 •Grow existing business; establish and pursue leads which will develop business. 发展现有业务,并建立和寻找发展业务的机会。 •Develop FIT and Group business including taking care of in-house clients. 发掘散客及团队业务包括协调住店客人的事宜。 •Meet and greet in-house clients to develop new account. 与住店客人见面交流以争取发展为新客户。 •Conduct regular telemarketing and sales blitz to develop new account as well as maintaining existing accounts. 定期电话营销以及集中大规模陌生拜访用以发展新客户和维护已有客户。 【岗位要求】 •Marketing or related major, with over 5 years of working experience in the same position. 市场营销或相关专业,5年以上同岗位工作经验。 Proficient in English listening, speaking, reading and writing, and skilled in using office software. 熟练的英文听说读写能力,熟练使用办公软件。 Have a deep understanding of marketing work, with strong market perception ability, the ability to accurately grasp market dynamics and directions, and close media cooperation relationships. 对市场营销工作有深刻认知,有较强的市场感知能力、敏锐地把握市场动态、市场方向的能力、密切的媒体合作关系。 High work enthusiasm, good team spirit, strong observation and adaptability, excellent interpersonal communication skills, team building ability and organizational development ability. 高度的工作热情,良好的团队合作精神,有较强的观察力和应变能力、出色的人际沟通能力、团队建设能力、组织开拓能力。
  • 珠海 | 1年以上 | 本科
    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 领导好
    • 投递简历
    岗位职责: 1. 为酒店客人提供高质量的俄语翻译服务,确保信息准确无误; 2. 快速响应并处理各类翻译需求,保证时效性; 3. 与团队紧密合作,提供专业翻译意见; 任职要求: 1. 精通俄语,具备出色的听说读写能力; 2. 对翻译工作充满热情,注重细节,有高度的责任心; 3. 良好的沟通能力和团队协作精神,能与不同背景的人有效交流; 4. 有相关翻译工作经验者优先考虑。
  • 北京 | 5年以上 | 本科 | 食宿面议
    • 五险一金
    • 带薪年假
    • 技能培训
    • 岗位晋升
    • 管理规范
    • 员工生日礼物
    • 人性化管理
    • 领导好
    • 特殊带薪假
    • 节日礼物
    国内高端酒店/5星级 | 100-499人
    • 投递简历
    【岗位职责】 •Support and guide subscriber hotels in maximizing hotel room revenue, RevPAR, and system delivery by utilizing all revenue management tools and resources available designed for Revenue Management for Hire. 利用所有收益管理工具和可用于收益管理的资源支持和指导酒店达到客房收益、每间可用房收入和系统交付的更大化。 •Produces the Annual Revenue Plan in conjunction with Executive Committee, Business Development Budgets, and forecasts. 依据行政管理层与业务发展总预算制定年度营收计划。 •Produces, implements, and monitors action plans to ensure Revenue Plan objectives are achieved. 制定并执行与确保营收目标达成。 •Analyses current and potential markets/trends, coordinates all activities to maintain and increase revenue through added business volume and increased rate. 分析现在与未来市场趋势,整合销售活动以保持并增加营收。 •Maximizes all revenues to and for the Hotel, including but not limited to Room and Banquet/Catering Revenues. 尽全力为酒店争取收入,包括但不仅限于房间/餐宴/饮食方面的收入。 •Creates and implements special programmes to achieve greater productivity through: 建立并执行特殊项目以更好的完成业绩可通过以下方式: oIncreasing average rate. 提高平均价格; oIncreasing daily occupancy. 增加每日出租率; oIncreasing business volume during difficult periods. 在不同时期提高业务量; •Manages key OTA accounts. 管理主要渠道客户。 •Oversees the selling and servicing of group business. 监督集体业务的销售及修整。 •Co-ordinates the development of all promotional material. 调整所有有待于提高材料的发展。 •Provides direction on and conducts market research. 指引销售方向,引导市场调查。 •Manages all aspects of competitor intelligence; pricing; management of room inventory, and/or the yield hurdle points; distribution channels, market segment mix; acceptance/denial of major group bookings. 管理竞争对手情报;定价;房间财产清单管理和(或)对影响收益项目的管理;销售渠道,细分市场的混合;大团全预定的接受或拒绝。 •Plans and executes sales trips to major market areas. 主要市场地区的销售考察的计划与执行。 •Attends major travel functions to promote sales for the hotel. 参与主要的旅游业活动从而提高酒店的销售。 •Directs all business development activities for Business Development Managers to ensure they meet the goals of the Revenue Plan. 帮助业务发展部经理引导所有业务发展活动以确保他们可以完成收入计划目标。 •Produces monthly Sales reports and forecasts. 建立月度销售报告及预报。 •Meets with guests from major producers/organizers of big events staying in the hotel to ensure customer satisfaction. 在主要的活动上与酒店内的客人会面,以确保客人对酒店的满意度。 •Supports subscriber hotels Sales & Marketing strategies by identifying and providing recommendations in terms of pricing, yield management & forecasting to achieve agreed RevPAR, RGI (if applicable) and Revenue objectives. 通过识别和提供定价、收益管理和预测方面的建议来支持酒店的销售和营销策略,以达到规定的每间可用房收入、客房收入综合指数(如适用)和收入目标。 •Organizes weekly revenue meeting with AHG and GM / DOSM. 与酒店成员及集团组织每周收益会。 【岗位要求】 •At least 5 years of experience in data analysis/revenue management, with preference given to those with experience in the OTA industry and high-star hotel projects. 5年以上数据分析/收益管理工作经验,OTA 行业及高星酒店项目经验优先。 •Excellent oral and written English skills, with English serving as the working language. 英语口语及书面表达能力优秀,英语可作为工作语言。 •Possess strong analytical skills in business operations, be proficient in the knowledge of data mining and business analysis, and be skilled in using multiple data analysis tools. 具备较强的经营分析能力,熟练掌握数据挖掘与经营分析的相关知识,精通多种数据分析工具。 •Possess strong statistical analysis skills, communication abilities, and the ability to analyze and solve problems. 具备较强的统计分析能力、沟通能力、分析与解决问题的能力。
  • 北京 | 3年以上 | 本科 | 食宿面议
    • 五险一金
    • 带薪年假
    • 技能培训
    • 岗位晋升
    • 管理规范
    • 员工生日礼物
    • 人性化管理
    • 领导好
    • 特殊带薪假
    • 节日礼物
    国内高端酒店/5星级 | 100-499人
    • 投递简历
    【岗位职责】 •Selling of all facets and products of the hotel; providing support to Director of Sales & Marketing to maximise business results. 销售酒店的所有设施和产品并协助业务发展部总监拓展业务,创造业绩。 •Observe competitor activities and assists in marketing intelligence. 观察竞争对手的活动并协助市场动态调研。 •Sell to new, existing and prospective customers considering goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business. 根据在销售策略中既定目标,向新的、现有的、有可能的客户进行销售,并与其谈判商定最适合的价格以争取更大的利润。 •Serve existing customers through management of account bases. 通过客户管理,向现有的客户提供服务。 •Sell all facets and products of the hotel. 销售酒店的所有设施和产品。 •Develop and maintain a regular pattern of sales calls, meeting with principals of target market. 开发并保持定期的销售拜访,与目标市场主要联系人保持良好沟通。 •Create both new and repeated business for the hotel by maintaining connections with travel agencies, corporate clients, meeting and exhibition organizers, government, and professional associations within local, domestic, and international markets. Staying connected with planners, corporate accounts, incentive buyers, airlines and wholesalers, through personal sales calls, telephone contacts and written communications. 与当地国内的和国际市场上的旅行社、公司、会议及展会组织者,政府和行业协会保持良好联系,以发展新客户及维护已有客户。通过个人销售拜访、电话和邮件交流等与策划者、企业客户、航空公司、批发商等保持联系。 •Entertain clients twice per week at hotel outlets. 每周两次在酒店餐厅招待客户。 •Plan and conduct hotel site inspection at least four times per week. 计划并带领客人参观酒店环境,每周至少安排四次。 •Conduct business travel to promote the hotel and develop potential business. 商务旅行至其他城市对酒店进行推广,发掘潜在的业务。 •Monitor existing business and provide inputs into sales strategy meetings to maximize business. 监测现有业务,并在销售策略会上提出建议以扩大业务。 •Grow existing business; establish and pursue leads which will develop business. 发展现有业务,并建立和寻找发展业务的机会。 •Assess sales and marketing data. 评估市场销售数据。 •Assist with the preparation work for new products and services. 协助新产品和服务的准备工作。 •Develop FIT and Group business including taking care of in-house clients. 发掘散客及团队业务包括协调住店客人的事宜。 •Meet and greet in-house clients to develop new account. 与住店客人见面交流以争取发展为新客户。 •Conduct regular telemarketing and sales blitz to develop new account as well as maintaining existing accounts. 定期电话营销以及集中大规模陌生拜访用以发展新客户和维护已有客户。 【岗位要求】 •University Degree in related subjects preferred. 大学学历,相关专业毕业。 •More than 3 years of experience in the same position, capable of conducting overall marketing work based on industry characteristics, with a certain amount of customer accumulation, and possessing teamwork spirit. 3年以上同岗位工作经验,能结合行业特点开展整体市场营销工作,有一定的客户积累,团队合作精神。 •Rich experience in the organization and execution of high-end banquets. 对高端宴会的组织及执行有丰富的经验。 •Have strong management ability, judgment and decision-making ability, interpersonal communication and coordination ability, planning and execution ability. 具有较强的管理能力、判断和决策能力、人际沟通协调能力、计划与执行能力。 •Meticulous, rigorous, and strategic forward-looking thinking. 工作细致、严谨,并具有战略前瞻性思维。
  • 北京 | 3年以上 | 本科 | 食宿面议
    • 五险一金
    • 带薪年假
    • 技能培训
    • 岗位晋升
    • 管理规范
    • 员工生日礼物
    • 人性化管理
    • 领导好
    • 特殊带薪假
    • 节日礼物
    国内高端酒店/5星级 | 100-499人
    • 投递简历
    【岗位职责】 •Responsible for managing the hotel’s training function, including developing a complement of qualified departmental trainers and establishes a hotel training system, responsible for identifying the training needs of the Hotel and ensuring that the employees of the Hotel acquire the necessary skills to perform their duties according to the demands of the hotel. 负责管理酒店的培训职能,包括培养合格的部门培训师和建立一个完善的酒店培训系统,负责确定酒店的培训需要,确保酒店的员工获得必要的岗位技能来满足酒店对此岗位的需求。 •Develop training strategies which address and aligned with hotel guidelines and Human Resources policies on Learning & Development. 制定培训策略,以符合酒店的学习和发展方针及人力资源政策。 •Ensure that Learning & Development are integrated into business plans and budgets, and targeted goals are identified and monitored. 确保将学习和发展整合到商业计划和预算中,并确定和监控目标。 •Develop the hotel's annual/quarterly training plan and budget. 制定酒店年度/季度培训计划及预算。 •Develop and improve the hotel's training management system. 制定并完善酒店各项培训管理制度。 •Manage Learning & Development of hotel employees. 管理酒店员工的学习和发展。 •Be responsible for talent training and talent echelon construction. 负责公司人才培养和人才梯队建设。 •Familiarize yourself with the Artyzen hospitality group’s Training Standards, localizing where necessary, plan, implement and record relative training programs. 了解雅辰酒店集团的培训规范,必要之处进行本地化处理,计划及实施相关项目,并保存相关培训记录。 •Assist Artyzen hospitality group to communicate related group policy information to the hotel. 协助雅辰酒店集团向酒店传达相关集团政策信息。 •Be responsible for the construction of corporate culture, carry out multi-type activities and build brand image. 负责企业文化建设,开展多类型活动,打造品牌形象。 •Helps drive Artyzen culture and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. 协助推广雅辰文化及理念,并且确保所有的培训和发展计划与集团的愿景及使命紧密关联。 •Ensure that all learning and development activities are completely aligned with the Artyzen culture. 确保所有学习与发展活动完全符合雅辰文化。 •Create competitions or projects to sharpen skills and knowledge. 创建比赛或项目来提高技能和知识。 •Be responsible for the construction of the hotel's internal training system, the sorting out of the curriculum system and the development of internal courses, the establishment of internal training instructors, the establishment of a team of lecturers. 负责酒店内部培训体系的构建,课程体系的梳理及内部课程的开发,建立内部培训讲师、组建讲师队伍。 •Design, produce and implement training programmes which meet specific departmental needs in conjunction with department heads, ensuring that training session plans are structured and that training is effective. 与部门领导一起设计、制定和执行能够符合具体的部门要求的培训计划,确保培训课程方案的制定,以及培训的有效性。 •Analyze training needs of the hotel in general and individual departments, and develop strategies which address needs, presenting in the form of a Training Business Plan for the Hotel Manager for review. 分析酒店整体的和各部门的培训需求,针对需求制定策略,用培训业务计划书的形式呈交给酒店经理审阅。 •Delivers briefings of all internal programmes to executive management and department heads. 为行政管理层和各部门负责人提供所有内部培训计划的介绍。 •Regularly understand the training needs of all departments, make training plans, organize and monitor the training process, track and investigate the training effect and give feedback for evaluation. 定期了解各个部门的培训需求,制定培训计划并组织实施监控培训过程,跟踪调研培训效果并反馈评估。 •Analyse Guest Satisfaction Survey for training needs and deficiency. 分析客户满意度调查的培训需求和不足。 •Supervise the internal and external cross-training of the hotel. 监督酒店的内外交叉培训。 •Liaise with other Artyzen Training Managers to share experiences and resources. 与其他雅辰培训经理们保持联系,交流经验,交换资源。 •Expand training channels and training resources and be responsible for negotiating with external training institutions on training projects. 拓展培训渠道和培训资源,负责与外部培训机构洽谈培训项目合作。 •Liaise with educational institutions conducting hospitality and training courses. 同从事旅游服务和培训课程的教育机构保持联系。 •Obtain a network of specialist training professionals who can assist with the conduct of training programmes for advanced or specialist training. 与能够协助提供高级或专业培训的专业人士取得联系。 •Implement and monitor ambassador relations and motivation through the training program in the hotel. 通过培训活动促进员工关系、调动员工积极性。 •Be responsible for establishing, adjusting, and updating performance indicators of each position. 负责建立、调整、更新各岗位绩效指标。 •Provides input for probation and formal performance appraisal discussions to Line Managers in line with company guidelines. 为按照公司的指导方针进行的正式的员工绩效考核和鉴定提供建议。 •Be responsible for the implementation and supervision of performance appraisal. 负责绩效考核工作的执行和监督,对绩效考核的各个环节进行指导监控。 •Be responsible for guiding the performance appraisal work of each department and conducting field interviews for performance appraisal to ensure the authenticity of the appraisal results. 负责对各部门绩效考核工作进行指导及绩效考核进行实地面谈,落实考核结果的真实性。 •Be responsible for the analysis of performance appraisal results, provide performance appraisal basis for talent gradient, promotion, demotion, and transfer of personnel. 负责对绩效考核结果进行分析,为人才梯度、人员晋升、降职、调动提供绩效考核依据。 •Coaches, counsels, and disciplines staff, providing constructive feedback to enhance performance. 向员工提供工作指导、咨询,必要时对其进行批评处分,并提供建设性反馈意见以便提高工作绩效。 【岗位要求】 •Have at least 3 years of working experience in the same position. 有相同岗位工作经验3年以上。 •Be familiar with the procedures of job training. 熟悉岗位培训工作程序。 •Understand the service work norms and quality standards for hotel staff. 了解酒店员工的服务工作规范和质量标准的要求。 •Have good communication and coordination skills. 具有良好的沟通能力和协调能力。 •Have strong comprehensive writing ability and oral expression skills. 具有较强的文字综合能力和口头表达能力。 •Be proficient in operating computers. 能熟练操作计算机。
  • 株洲 | 5年以上 | 本科
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 员工生日礼物
    • 包吃包住
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    1. Holds a degree in Sales or Marketing and/or Hospitality or Tourism Management.  2. Strong follow-up/project management skills. 3. Excellent Analytical Skills. 4. Good understanding of selling techniques and marketing approaches. 5. Well developed computer skills particularly in the use of MS Office, email, Delphi/RESERVE. 6. Comprehensive knowledge of Opera Property Management Systems. 7. Comprehensive knowledge of business needs, financial reporting and productivity requirements. 8. Minimum two to four years work experience as Associate Director of Sales in a luxury international brand hotel 9. Essential prerequisite is experience in the Travel and Hotel industry.
  • 房务部经理

    7.5千-8千
    沈阳 | 3年以上 | 本科 | 提供食宿
    • 五险一金
    • 技能培训
    • 岗位晋升
    • 管理规范
    • 领导好
    • 包吃包住
    • 人性化管理
    • 节日礼物
    • 带薪年假
    • 员工生日礼物
    国内高端酒店/5星级 | 100-499人
    • 投递简历
    女,具备酒店管理或相关领域知识,熟悉前厅部各项业务流程及标准;优秀的沟通协调能力及客户服务意识,能妥善处理各类客户需求与投诉;较强的团队管理能力,能够有效激励员工并提升团队凝聚力;具备良好的抗压能力及应变能力,能高效应对突发情况;熟练使用酒店管理系统及办公软件;工作细致认真,责任心强,注重细节与服务品质;能适应弹性工作安排,包括轮班及节假日值班。 岗位职责: 1、兼前厅部经理; 2、全面负责前厅部的日常运营管理工作,确保服务质量符合酒店标准;制定并优化前厅部工作流程及服务标准,提升客户满意度及工作效率; 3、监督并指导前厅部员工的工作表现,定期组织培训,提高团队专业素养与服务意识; 4、处理客户投诉及突发事件,确保问题得到及时、妥善解决,维护酒店声誉; 5、协调与其他部门的沟通与合作,确保酒店整体运营顺畅; 6、负责部门绩效管理,合理控制人力成本; 7、定期分析房务部运营数据,提出改进建议并落实执行; 8、下辖康乐部营运管理事宜。
  • 深圳 | 1年以上 | 本科 | 提供食宿
    • 带薪年假
    • 年底双薪
    • 包吃包住
    • 住房津贴
    • 节假日礼物
    • 国企年终奖
    • 店龄工资
    • 加班工资
    • 员工生日礼物
    • 六险一金
    国内高端酒店/5星级 | 100-499人
    • 投递简历
    工作职责 1. 成本核算与报表输出:负责核算并输出餐饮成本报表,跟踪成本变动趋势,定期向管理层提交专业的成本分析报告,并提供具前瞻性的成本预警与优化建议。 2. 流程优化与成本控制:基于报表数据和仓库管理中发现的问题,提出减少浪费、优化库存结构、提高出成率的可行性方案。 3. 餐饮仓库管理:建立并维护仓库管理制度,规范物料出入库流程。定期组织并完成对仓库及厨房原材料的全面盘点,编制盘点报告,并深入分析差异原因。严格执行食材的入库验收流程,核对数量、质量与单据,确保账实相符。监督食材的领用与发放,确保遵守“先进先出”原则,减少不必要的库存损耗。 任职条件 1. 本科及以上学历。 2. 至少1年以上成本核算、仓库管理或相关工作经验。 3. 熟练使用Excel等办公软件,精通数据处理与分析。 4. 对数字高度敏感,具备极强的责任心、原则性和严谨细致的工作作风。 5. 良好的沟通能力和团队协作精神。 我们提供六险一金、免费食宿、班车接送、过节费、司龄奖、带薪年假、年底双薪和年终奖金。
  • 销售主任

    5千-5.5千
    珠海 | 2年以上 | 本科 | 提供食宿
    • 五险一金
    • 带薪年假
    • 包吃包住
    • 做五休二
    • 年终奖
    • 技能培训
    • 人性化管理
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    【岗位职责】 1、根据部门总体市场策略编制自己分管的市场的销售计划。 2、对本市场中的客源大户要熟悉他们的基本情况,随时关注其变化并适时做出应对。 3、组织本组组员对新市场进行开发。 4、管理开发好自己的客户。 5、负责组织销售计划的审定及落实,并进行督查。 6、掌握每位销售人员每日销售接待活动,并审核销售记录卡。 7、协助部门经理做好本市场客户的建立及升级管理工作,保持客户档案的完整。 【岗位要求】 1、本科以上学历。有从事酒店前台、销售、公关等部门的工作经历。 2、具备酒店销售学、酒店管理学、旅游经济学、旅游心理学、公共关系学等知识的储备。 3、了解合同法、企业法、旅游法以及有关涉外法规。 4、具有市场调查和预测能力,能及是掌握市场动态,并能综合分析,及时地提出相应的措施和合理的建议。 5、有较强的语言表达能力,能撰写市场调研报告,具有起草工作计划、总结及业务汇报的能力。
  • 苏州 | 经验不限 | 本科 | 食宿面议
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 包吃包住
    • 人性化管理
    • 管理规范
    • 做五休二
    • 领导好
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    Channel Management –Executive About the role: The Channel Management –Executive assist Director of Revenue to develop new policy systems/procedures,advises Director of Revenue/Commercial Director on improvements; assists in inventory/OTArate control, manages major OTA operations (daily info checks, dataanalysis/adjustments). What you will do: Assist Director of Revenue to develop systems and work procedures for new policies and recommend any improvements to the Director of Revenue/Commercial Director.   Assist Director of Revenue in inventory, free sale room control and OTA rate availability, and handle external rate connectivity as required; Oversee the overall operation of the hotel on major OTA platforms (e.g., Ctrip, Fliggy, Meituan, Booking.com, Expedia) to ensure accurate hotel information; Log in to all major OTA platforms as the top priority every morning to check if room status, rates, facilities and other info match the actual situation, and immediately coordinate with relevant departments for corrections if inaccuracies are found to avoid guest misunderstandings and complaints; Closely monitor OTA data indicators (e.g., order volume, occupancy rate, guest reviews), analyze daily data fluctuation causes (e.g., competitors' favorable promotions, insufficient hotel display), and promptly take targeted adjustment measures. The ability to perform other tasks or projects as assigned by Director of Revenue/Commercial Director, including data statistics, analysis, etc. The ability to be creative in all aspects of performing the duties of the position. The ability to be a sound analyzer and problem solver. The ability to be a "do-er", implementer, and action taker with a “can do” attitude.  What you bring: At least 2 years of relevant work experience in the hospitality industry;  Self-driven and a strategic resourcing professional  Able to work independently and under pressure in a fast pace working environment Good team spirit, multi-tasking, cooperative with good communication and interpersonal skills Good command of both written and spoken Chinese and English Working authorization in China is required to applicant. What we offer: Competitive Salary, wages, and a comprehensive benefits package  Excellent Training and Development opportunities Complimentary Accommodation at other Four Seasons Hotels and Resort Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals An opportunity to build a life-long career with global potential and a real sense of pride in work well done Schedule & Hours: This is a full time position Usual administrative shifts but may vary upon operation needs
  • 上海-黄浦区 | 3年以上 | 本科
    • 年底双薪
    • 绩效奖金
    • 五险一金
    • 补充医疗保险
    • 带薪年假
    • 员工活动
    服务式公寓 | 2000人以上
    • 投递简历
    职位简介 -集团OTA渠道管理,落实渠道价格,库存,渠道展示信息等优化以及管控,提高渠道收益,维护物业与各个OTA当地业务的关系。 -制定有效的渠道营销策略,对平台活动和收益数据持续分析,定期监管以及优化方案,并积极拓展创新模式增长渠道收益。 主要工作职责 -按照集团标准和指引管理渠道工作。制定渠道策略,策划渠道营销活动,制定分析报告。 -建立紧密渠道合作,管理OTA渠道,定期拜访和回顾业绩,维护渠道关系。 -配合集团收益&渠道策略,实施收益管理工作。 -支持部门项目管理工作,以及ad-hoc任务。 -统筹物业渠道工作,强化集团渠道管理 岗位要求 -3年以上渠道管理工作经验,熟悉网络营销及渠道分销,有收益管理经验优先。 -具备较强对沟通协调能力。 -拥有较强的工作自驱力,积极敬业,正向思考。 -能熟练地运用中/英文进行交流。
  • 人事主管

    5千-6千
    上海 | 3年以上 | 本科
    • 五险一金
    • 技能培训
    • 带薪年假
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    【岗位职责】 1、人事部日常工作 2、负责员工活动 【岗位要求】 1、本科以上学历,共产党员,性格开朗、有相同岗位工作经验3年以上。 2、熟悉员工的有关法规和条例。 3、熟悉员工的规律、特点和岗位培训工作程序。 4、了解酒店员工的服务工作规范和质量标准的要求。 5、具有良好的沟通能力和协调能力。 6、 具有较强的文字综合能力和口头表达能力。
  • 三亚 | 经验不限 | 本科 | 提供食宿
    • 包吃包住
    • 管理规范
    • 人性化管理
    • 领导好
    • 带薪年假
    • 节日礼物
    • 五险一金
    • 岗位晋升
    • 技能培训
    卓越雇主
    卓越雇主
    国际高端酒店/5星级 | 2000人以上
    • 投递简历
    岗位职责 Ensures all correspondences, faxes, messages, emails are responded in a timely manner / disseminated accordingly. 确保所有的往来函件、传真、信息、邮件能及时得到回应/传达 Attend phone calls from guest and respond to the emails received from guest and concerned individuals in a timely manner. 参与并及时对来自客人或相关人员的电话和邮件予以反馈 Assists the head of department as and when required on a day to day basis. 日常协助部门领导的工作 Handles all appointments and keeps track of head of department daily schedule and engagements. 处理并跟进部门领导日常日程的安排和活动 Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies; verifying receipt of supplies. 通过检查库存来确定库存量来保证办公用品库存;预估所需的用品;评估新办公用品;放置并加快用品的订单;验证物品的收货 Co-ordinates with colleagues and representatives of other departments to ensure an efficient flow of communication. 与员工们及其他部门的代表协调,确保沟通的有效 Routine filing of documents in an organized manner. 有序有规律的存储好文档文件 岗位要求 Good written and oral communication skills inEnglish 优秀的英语沟通技巧-口语与书写流利 Experience MS Office, including Word, Excel,PowerPoint and Outlook 熟练操作办公软件,Word Excel PowerPoint 和 Outlook Organizational skills, advanced communication andwriting skills 有良好的组织能力沟通能力和书写能力
  • 北京 | 5年以上 | 本科 | 食宿面议
    • 五险一金
    • 带薪年假
    • 技能培训
    • 岗位晋升
    • 管理规范
    • 员工生日礼物
    • 人性化管理
    • 领导好
    • 特殊带薪假
    • 节日礼物
    国内高端酒店/5星级 | 100-499人
    • 投递简历
    【岗位职责】 •Selling of all facets and products of the hotel; take charge in developing new areas to maximise business results. 销售酒店的所有设施和产品并担当酒店业务拓展工作,创造业绩。 •Assess the market conditions, hotel’s business situation and formulate annual business plan and strategy. 洞悉市场及酒店收益盈利状况,以制定年度市场推广及销售计划和策略。 •Support team members to create tactical plans for execution, supervise and monitor their performance, adjust the tactical plans, if necessary, in order to achieve the set targets. 协助销售团队制定实践方案,督导及监控其表现,在必要时调整方案以达成销售目标。 •Set up pricing strategies for different channels to maximize total revenues, monitor their respective productions and adjust when necessary. 为不同销售渠道制定价格策略,以达致利润更大化,监控各渠道的业绩并于必要时调整价格。 •Continuously explore new business leads, build, and maintain relationships with customers. 不断寻求新客户,建立及维护客户关系。 •Work with F&B to create promotional campaigns to drive meeting and events businesses. 与餐饮部紧密合作,为推广会议及宴会业务制定销售方案。 •Build image within local marketplace through attending events; seek free publicity through public relations activities and media events. 通过参与当地市场的各种活动在市场上树立良好形象,透过公关活动以及媒体寻求免费推广机会。 •Entertain top producing accounts and customers. 招待各尊贵客户。 •Plan and conduct familiarization tours and site inspections for potential customers. 计划并带领客人参观酒店环境。 •Identify relevant trade shows, fairs, and exhibitions to increase the exposure of the hotel; conduct business travel to promote the hotel and develop potential business. 寻求相关行业展览会以增加酒店曝光率;于有需要时前往其他城市对酒店进行推广,发掘潜在的业务。 •Monitor existing business and provide inputs into sales strategy meetings to maximize business. 监测现有业务,并在销售策略会上提出建议以扩大业务。 •Grow existing business; establish and pursue leads which will develop business. 发展现有业务,并建立和寻找发展业务的机会。 •Assess sales and marketing data. 评估市场销售数据。 •Work closely with Marketing corporate office to localize hotel marketing plan. 与集团市场营销办公室紧密合作根据本地情况制定酒店的市场营销计划。 •Monitor guest comments on social media, summarize, follow up and share with operation teams to improve quality of service. 在流媒体上关注客人的留言,总结,跟进并与运营部门分享以达到提高服务质量的目标。 【岗位要求】 •Marketing or related major, with over 5 years of working experience in the same position. 市场营销或相关专业,5年以上同岗位工作经验。 Proficient in English listening, speaking, reading and writing, and skilled in using office software. 熟练的英文听说读写能力,熟练使用办公软件。 Have a deep understanding of marketing work, with strong market perception ability, the ability to accurately grasp market dynamics and directions, and close media cooperation relationships. 对市场营销工作有深刻认知,有较强的市场感知能力、敏锐地把握市场动态、市场方向的能力、密切的媒体合作关系。 High work enthusiasm, good team spirit, strong observation and adaptability, excellent interpersonal communication skills, team building ability and organizational development ability. 高度的工作热情,良好的团队合作精神,有较强的观察力和应变能力、出色的人际沟通能力、团队建设能力、组织开拓能力。
  • 宁波 | 3年以上 | 本科 | 提供食宿
    • 五险一金
    • 带薪年假
    • 技能培训
    • 人性化管理
    • 管理规范
    • 岗位晋升
    • 团队支持
    • 发展空间
    服务式公寓 | 2000人以上
    • 投递简历
    Assist VP, Operations to initiate new strategies and policies and prepare the relevant feasibility studies and approval papers.   协助运营副总裁,启动新的战略和政策,并准备相关的可行性研究和批准文件。  • Monitor customer feedback and ensure properties achieve the Ascott service standards.   监督客户的反馈,确保各物业达到雅诗阁的服务标准。  • Monitor property performance by analyzing various reports. 通过各类报表监控物业绩效的分析。  • Organise and co-ordinate regular meetings between VP, Operations, the Regional GMs and the Area GMs and perform the necessary follow up.   组织和协调运营副总裁、大区总经理和区域运营总经理之间开展的定期会议,并执行跟进。  • Ensure and oversee the adherence to action plans at regional level.   确保和监督区域内对实施方案的执行。  • Effectively communicate and embody corporate goals to appropriate internal and external personnel. 适当地与公司内部和外部人员进行有效的沟通,从而体现公司的目标。
  • 北京 | 3年以上 | 本科 | 食宿面议
    • 五险一金
    • 带薪年假
    • 技能培训
    • 岗位晋升
    • 管理规范
    • 员工生日礼物
    • 人性化管理
    • 领导好
    • 特殊带薪假
    • 节日礼物
    国内高端酒店/5星级 | 100-499人
    • 投递简历
    【岗位职责】 •Being responsible for maintaining IT equipment, protecting information security and ensuring the good running of the IT systems in the hotel.Being responsible for handling general ledger work, analysis of account variances, cost control, asset management, contract management etc. 负责维护IT设施,保护信息安全并保障酒店IT系统能够正常运营。负责管理和控制采购系统和程序,不断的改进供应链的程序,从而确保产品和服务的外包成本低,并确保在酒店内遵循设定好的规范标准。 •Ensure the consistence of IT security and compliance at property according to Artyzen IT requirement. 按照雅辰集团对IT运营的要求,确保IT系统的安全。 •Effective communication with supporting team / contracted supplier to ensure the health of application systems. 与支持团队/合作供应商有效的沟通,确保应用系统运营良好。 •Excellent communication with regional IT to align with Aryzen IT tendency and up-to-date IT requirement. 与区域的IT进行良好的沟通以符合雅辰集团IT趋势及实时的IT要求。 •Maintenance of entire hotel application systems, Hardware, and Software. Include PMS, Call Accounting, Delphi, Platinum, IPS, mail system, etc. 维护整个酒店的系统运营、硬件和软件。包括PMS、电话账户、Delphi、Platinum、IPS和邮箱系统等。 •Excellent communication with Telecom Company (ISP), and try to find some benefits from them, save cost and get more service to guest. 与电信公司良好的沟通,尝试从中获得一些折扣,节省成本并为客人提供更好的服务。 •Providing proper service to the guest in troubleshooting the internet access via wire /wireless connection during their stay where needed. 为客人提供适当的服务,当客人有需要的时候为客人排除网路上的故障。 •Prepare material requirement plans based on operational forecasts and collaborate with department heads and management to establish standardized inventory and replenishment levels. 依据运营预测编制物资需求计划,协同各部门领导及管理层制定标准化存货与续订等级。 •Participate in service contract negotiation, ensure that all parties clearly understand each other's goals and perspectives, and improve negotiation efficiency. 参与服务合同谈判工作,确保谈判各方明确目标与观点,提升谈判效率。 •Develop and establish stable and reliable material supply channels to ensure the quality and timeliness of material supply. 开发并建立稳定可靠的物资供应渠道,保障物资供应质量与及时性。。 •Continuously monitor market trends to ensure that hotel procurement remains competitive in terms of innovation and pricing. 持续关注市场动态,确保酒店采购在创新及价格方面保持市场竞争力。 •Receive and process procurement requests from various hotel departments, and coordinate procurement resources to meet business needs. 受理并处理酒店各部门采购需求,协调采购资源满足业务需求。 •Organize competitive bidding and tendering activities and select cost-effective suppliers. 组织开展竞争性报价与投标工作,筛选高性价比的供应商。 •Accurately enter purchase orders into the SCM system and generate standardized purchase order documents. 将采购订单准确录入 SCM 系统,生成规范采购订单文档。。 •Update procurement records in a timely manner, establish a comprehensive file management system, and ensure traceability of the procurement process. 及时更新采购记录,建立良好的档案管理系统,以便查找和追踪。 •In case of supplier delivery delays, immediately report to management and follow up to urge suppliers to fulfill their obligations as soon as possible. 若发生供应商延迟交货情况,立即向管理层汇报,并跟进督促供应商尽快履约。 •Classify and file completed and outstanding purchase orders for easy future query and management. 分类归档已完成与未完成采购订单,便于后续查询与管理。 •Strictly execute approved purchase orders to ensure the standardized implementation of the procurement process. 严格执行已获批采购订单,确保采购流程规范落实。 •Oversee the delivery of materials to relevant departments and complete billing settlement based on actual delivery. 监督物资配送至对应部门,依据实际配送情况完成账单结算工作。 •Monitor the hotel's printing suppliers to ensure high-quality, cost-effective products and on-time delivery. 监督酒店印刷品供应商,确保产品质优价廉且按时交付。 •Collaborate with the restaurant chef, F&B manager, HRD, and accountant to complete the monthly market survey. Compare and analyse market prices, supplier quotations, and price increases during the same period, and enter the data into the system for filing after approval. 联合餐厅厨师长、餐饮经理、人力资源总监及会计师,完成月度市场调查,对比分析市场价格与供应商报价、同期涨幅,经审批后录入系统存档。 •Familiarize with local government policies, documents, and approval procedures related to imported goods to ensure compliant import procurement operations. 熟悉当地政府进口货物相关政策、文件及审批流程,确保进口采购业务合规开展。 •Develop procurement risk assessment plans, implement monitoring using risk management tools, mitigate supplier risks, and ensure the safety of hotel operations. 制定采购风险评估方案,运用风险管理工具实施监控,化解供应商风险,保障酒店运营安全。 •Strictly adhere to the fixed asset procurement procedures of Artyzen Hospitality Group, assist in completing fixed asset procurement, and meet the reasonable usage requirements of departments. 严格遵循雅辰酒店管理集团固定资产采购程序,协助完成固定资产采购,保障部门合理使用需求。 •Master the basic terms of hotel management contracts and strictly comply with relevant contract rules. 掌握酒店管理合同基本条款,严格遵守合同相关规则。 •Maintain the consistency of procurement management work and supervise the effective implementation of internal control policies, procedures, and audit standards. 维护采购管理工作连贯性,监督内部控制政策、程序及审计标准有效执行。 •Evaluate and manage the service quality of core suppliers to meet the operational needs of the hotel. 评估与管理核心供应商服务质量,满足酒店业务运营需求。 •Review procurement contracts to ensure compliance with group policies, market price levels, and market trend requirements. 审查采购合同是否符合集团政策、市场价格水平及市场趋势要求。 •Identify industry innovation opportunities, introduce advanced procurement concepts and methods, and enhance hotel operational efficiency. 识别行业创新机会,引入先进采购理念与方法,提升酒店运营效率。 •Assist other hotel functional departments in formulating business plans and analyse the financial impact of the plans. 协助其他酒店职能部门制定商业方案,分析计划财务影响。 •Collaborate with various departments to optimize the cost structure and explore innovative strategies for balancing sales volume and revenue. 协同各部门优化成本结构,探索销量与收入平衡的创新策略。 【岗位要求】 •At least 3 years of working experience in the same position. 3年以上同岗位工作经验。 •Be familiar with the principles of all the computer management systems in the hotel. 熟知酒店各项电脑管理系统的原理。 •Possess strong abilities in analyzing and solving professional problems, as well as in early warning, the ability to do the right things, and language and writing expression skills. 具有较强的分析和解决专业问题的能力、预警能力、做正确事的能力和语言文字表达能力。 •Be fair in handling affairs, adhere to principles, and constantly innovate. 秉公办事,坚持原则,不断创新。 •Work meticulously and rigorously, with a strong sense of enthusiasm and responsibility. 工作细致、严谨,具有较强的工作热情和责任感。 •Certain organizational and management coordination skills. 一定的组织管理协调能力。
  • 三亚 | 3年以上 | 本科
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 包吃包住
    • 美女多
    • 帅哥多
    • 管理规范
    • 领导好
    • 投递简历
    工作职责:1、宣传酒店的最佳形象。2、策划酒店内部各部门的推销和宣传活动等方案。3、对重大美工制作进行监督。4、对酒店各项重要接待、会场布置、场景气氛做好拍摄记录工作。5、对有关本酒店报道做好摘录归档工作。负责宣传相片、图片资料的管理。6、对户外宣传品制作及管理,预留广告位置,审核户外宣传品的内容,落实悬挂及拆除宣传品等工作。任职资格:1、本科以上文化程度公共关系、新闻或教育专业。2、具备3年以上公共关系或相关领域的工作经验工作经验,熟悉当地市场。3、受过市场营销、公共关系、产品知识等方面的培训。4、较强的观察和应变能力,优秀的人际交往和协调能力,较强的社会活动能力。5、了解电子商务,大众传播,平面创意和具有创新性的写作与编辑能力。
  • 北京 | 5年以上 | 本科
    • 五险一金
    • 带薪年假
    • 技能培训
    • 岗位晋升
    • 管理规范
    • 员工生日礼物
    • 人性化管理
    • 领导好
    • 特殊带薪假
    • 节日礼物
    国内高端酒店/5星级 | 100-499人
    • 投递简历
    【岗位职责】 •Planning, mentoring, and managing Finance Department. Providing financial analysis to make objective management decisions and financial-related remedial actions when necessary. 规划,指导和管理财务,提供财务分析从而作出客观的管理决定, 並在必要时提供财务相关的补救措施。 •Understand the market situation under the current sales strategy, take full responsibility for the company's financial work and participate in the decision-making of the company's business strategy. 了解在当前销售策略下的市场状况,全面负责公司财务工作,参与公司经营策略的决策。 •Organize the company's financial management, cost management, budget management, accounting, accounting supervision, audit supervision, inventory control and other related works to strengthen the company's economic management and improve economic efficiency. 组织领导公司的财务管理、成本管理、预算管理、会计核算、会计监督、审计监察、存货控制等方面工作,加强公司经济管理,提高经济效益。 •Ensure an up-to-date cash flow projection is maintained and maximizes cash flow performance of the hotel through controls on inventory, credit and collection, disbursements, deposits and remittances. 确保通过控制库存、信贷及应收款回笼、支出、存款及付款保持营运现金的充足,并使酒店的现金流转量更大化。 •Ensure excess cash is managed to maximize earning potential. 确保管理好超额现金,以便使潜在收入更大化。 •Participate in make the company's annual budget and quarterly budget adjustment; summarize, review the monthly budget reported by the subordinate department, and conduct the company's monthly budget analysis and balance meeting. 参与制订公司年度总预算和季度预算调整,汇总、审核下级部门上报的月度预算,召集并主持公司月度预算分析与平衡会议。 •Responsible for the organization and implementation of important internal audit. 负责重要内审活动的组织与实施。 •Prepare for the company's financial situation, operating results, and changes in funds; prepare for the upcoming month and make financial projections for the remaining months of the year, and report to the General manager and the headquarters in a timely manner. 掌握公司财务状况、经营成果和资金变动情况,为即将到来的月份做准备,并为一年中剩余的月份作财务预测,及时向总经理和总部汇报工作情况。 •Prepare monthly position of actual results against budget, analyse results, and recommend to the Management the measures required to meet budget. 准备每月财务报表,将实际发生额与预算进行比较和分析,向管理层提供符合预算要求的建议和措施。 •Analyse financial and management reports. 分析财务及管理报告。 •Prepare consolidated quarterly position assessments for the General Manager 为总经理准备编制合并的季度财务评估。 •Distributes outlook and forecast information as an up-to-date management tool for operating departments. 运用适时的管理工具为营运部门提供预测信息和远景展望。 •To make rules and regulations and working procedures for financial management, accounting and accounting supervision, budget management, audit supervision, inventory management, financial procedures, and computer systems; organize, implement, and supervise the implementation of the inspection. 主持制订公司的财务管理、会计核算和会计监督、预算管理、审计监察、库管工作、应用于财务程序及计算机系统的规章制度和工作程序,经批准后组织实施并监督检查落实情况。 •Manage the Department’s expenses. 管理部门的费用开支。 •Regularly review all departmental budgets and assist Managers with action plans to rectify. 定期评估所有部门的预算,并协助经理们制定整改措施计划。 •Design internal reporting systems required by the department and hotel. 根据酒店及各部门需求设计内部的报表系统。 •Employ adequate internal control procedures to ensure correct authorization for payment procedures. 使用适当的内部控制程序,确保付款程序的正确性。 •Manage internal and external audits when they occur. 负责处理内部及外部的审计工作。 •Provides administrative support to Management with reference to policy enforcement, business advice and operational assistance. 针对政策执行、经营建议及营运协助提供行政管理支持。 •Organize and implement state-related financial laws, regulations, policies, and systems to ensure the legitimate business of the company. 组织执行国家有关财经法律、法规、方针、政策和制度,保障公司合法经营。 •Monitor the procedure of withdraw cash from bank according to the policy. 按规定审批从银行提现金的作业。 •Identifies training needs, develops formal training plans, and conducts training sessions for accounting and operational staff in coordination with other departments. 针对财务部及营运员工如何与其他部门沟通协调,确认培训需求,提供正式的培训计划并开展培训。 •Identifies staff with potential for promotion and/or transfer within accounting operation. 对有潜能的员工,提供晋升或在财务部内部调动工作的机会。 •Provides safekeeping, including proper storage and access for all contracts, leases, and other financial records. 建立有效的保管机制,包括对所有合同、租赁及其他财务记录的合适存储及存取。 •Follows up on all capital expenditures to ensure compliance with original justification and approval. 跟进所有资本支出,确保支出按最初的规定及批准执行。 •Participates in local recognized professional and industry organizations. 参与本地的专业行业组织。 •Conducts monthly inspections and tests to ensure all departments are complying with required procedures. 进行月度检查和测试,确保所有的部门根据程序要求执行规定。 •Reviews prices and recommends pricing strategy to the General Manager. 评估价格并向总经理推荐定价策略。 •Select and monitor the Local Banking arrangements made for the operation of the Hotel in conjunction with the Owners. 与业主方协作选择及监控酒店的经营银行账户。 •Ensure all accounts are reconciled on monthly basis, review and approve those reconciliations. 确保每月核对所有科目余额,检查并批准科目余额核对明细表。 •Ensure payments are paid as fast as possible. 确保尽早支付应付酒店的各种费用及报销。 •Regularly communicates with staff and maintains good relations. 定期与酒店各部门员工进行交流并和他们各部门保持良好的关系。 •Participate in the hotel’s Duty Manager Roster. 参与担任酒店值班經理的工作。 •Interacting with hotel’s legal counsel, insurance companies, tax consultants, auditors, commercial and government banks to effectively control the assets of the business and to provide business support. 与酒店法律顾问,保险公司,税务顾问,审计,商业和政府银行协调以便更好的控制资产并提供商务支持。 •Communicate with Owners. 与业主方沟通。 【岗位要求】 •Major in finance management, accounting or finance, with over 5 years of working experiences in the same position. 财务管理、会计、金融相关专业、5年以上同岗位工作经验。 •Familiar with the financial management model of hotels, proficient in knowledge related to finance, accounting, finance and taxation. 熟悉酒店财务管理模式;通晓财务、会计、金融、税务相关知识。 •Proficient in computer application knowledge and skilled in using financial software. 熟练的计算机应用知识,熟练使用财务软件。 •Possess certain abilities in coordinating external relations and overall management. 具有一定的外部关系协调和统筹管理能力。 •Possessing excellent team leadership and collaboration skills, outstanding communication and analytical abilities, and a high degree of loyalty to the enterprise. 良好的团队领导力、协作能力,优秀的沟通、分析能力,对企业忠诚度高。
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