1）精通ADD餐厅、大堂吧及宴会厅的运营管理工作，具备丰富的实操经验与系统的运营策略规划能力； 2）依据酒店餐饮部整体运营状况，统筹协调部门内人员配置与工作衔接，保障餐饮板块有序运转，同时全面把控各餐饮区域的对客服务品质，确保服务标准落地； 3）全权处理各餐厅客诉及现场问题；针对非在岗期间发生的客诉与突发情况，需对各部门每日工作日志进行细致核查，追溯处理过程与结果； 4）负责确保餐饮部各区域环境整洁、布局合理、设施设备处于良好运行状态；督导检查餐台布置、备餐工作、服务区域规范及客房送餐服务等各环节的标准化执行； 5）主导员工服务标准培训工作，确保服务流程规范化；对于经审批生效的酒店运营规章，监督员工严格执行，保障合规性； 6）根据库存实时数据，审核各部门物资请购申请，确保食品、饮品等库存充足且合理；对必要的采购申请行使审批权，保障运营物资供应； 7）当餐厅需推出新品时，协同餐饮总监及西餐厅厨师长，共同策划并拟定特色菜单，确保菜品符合市场需求与品牌定位； 8）监督餐饮部各类器械、用具、餐具及厨房设备的规范使用与维护；全面保障餐饮区域整体清洁卫生，严格符合食品卫生安全管理规定及相关标准； 9）与销售部紧密联动，协同策划并执行餐厅促销活动及各类专项活动，提升营收与品牌影响力； 10）负责餐饮服务部人员招聘工作，严格遵循酒店招聘指导原则，依据岗位任职要求筛选适配人才，保障团队专业素养； 11）履行餐饮部经理的各项固有职责，并执行后续新增的相关岗位职责。 1) Proficient in the operation and management of ADD restaurant, lobby bar and banquet hall, with rich practical experience and systematic operational strategy planning capabilities; 2) Based on the overall operation status of the hotel's catering department, coordinate the personnel allocation and work coordination within the department to ensure the orderly operation of the catering section, and comprehensively control the guest service quality in each catering area to ensure the implementation of service standards; 3) Fully handle customer complaints and on-site issues of each restaurant; for customer complaints and emergencies that occur during off-duty periods, need to carefully check the daily work logs of each department, trace the handling process and results; 4) Responsible for ensuring the cleanliness, reasonable layout, and good operation status of each area of the catering department; supervise and inspect the standard implementation of various links such as table arrangement, pre-preparation work, service area norms, and room delivery services; 5) Lead the service standard training work of the catering department to ensure the standardization of service processes; for the hotel operation regulations that have been approved and effective, supervise employees to strictly implement, ensuring compliance; 6) Based on real-time inventory data, review the material purchase requests of each department to ensure sufficient and reasonable inventory of food, beverages, etc.; exercise approval authority for necessary purchase requests to ensure the supply of operational materials; 7) When a new product needs to be launched in the restaurant, collaborate with the F&B Director and the Head Chef of Western Cuisine to jointly plan and formulate a characteristic menu, ensuring that the dishes meet market demand and brand positioning; 8) Supervise the standardized use and maintenance of various equipment, utensils, tableware, and kitchen equipment in the catering department; comprehensively ensure the overall cleanliness and hygiene of the catering area, strictly in accordance with food hygiene safety management regulations and relevant standards; 9) Work closely with the Sales department, collaborate to plan and execute restaurant promotion activities and various special events, to increase revenue and brand influence; 10) Be responsible for the recruitment of personnel in the catering service department, strictly follow the hotel's recruitment guidelines, screen suitable talents based on job requirements, and ensure the professional quality of the team; 11) Fulfill the inherent duties of the catering department manager, and implement the newly added related job responsibilities.

岗位职责： 1、负责会计核算工作，统筹及完成月度账务结账及财务报表、管理报表的出具。 2、具体负责各类期间费用、税费及薪酬、其他应收应付、各类长期资产和负债及所有者权益、各种月末计提和摊销账务的账务处理工作。 3、负责记帐凭证、纳税申报资料、账簿报表等财务资料的整理装订和保管工作。 4、负责酒店日审工作，审核资金的收支计划管理，复核各项费用报销、资金申请等付款资料。 5、为正确控制费用提供依据，并协助各部门编制经营预算。 6、负责做好纳税申报等税务方面的各项工作。 7、完成领导布置的其他工作。 岗位要求 1、大专及以上学历，财务会计专业毕业。 2、熟悉酒店帐务税务流程。 3、熟悉办公软件及财务软件，熟悉银行、税务、工商的工作流程。 4、能独立核算企业的账务工作，懂得相关法律法规。 5、工作细致、严谨，具有较强的工作热情和责任感。 6、为人诚实可靠，品质正直，有吃苦耐劳的精神。

【岗位职责】 1、与既有的客户和潜在的客户及合作伙伴保持密切的联系； 2、高效认知和掌握销售线索； 3、代表酒店参加国际及国内的销售活动； 4、发挥创造力，为酒店的产品及部门做出应有的贡献； 5、仔细计划与客户的会面，对预定的客户实施客户关系管理，完成销售目标； 6、在所负责的市场区域内，监视和报告市场及竞争者的情况； 7、准备销售报告，确保市场及客户信息的准确性，以便于工作的跟进。 【岗位要求】 1、具备领导才能，了解所负责部门对各职位的责任； 2、掌握使用互联网及其它主要电脑系统的知识； 3、掌握应用销售及前台的电脑系统； 4、了解商务旅游、旅游业国际市场，会议旅游及餐饮销售； 5、能够掌握和理解市场和竞争； 6、必须具备良好的中，英文读写能力； 7、良好的电脑技能，至少会使用微软2003或以上操作系统、微软办公软件2003或更高版本、互联网及其它的流行出版软件； 8、良好的人际交往和沟通技巧； 9、独立工作和团队工作的能力； 10、5年销售与市场推广方面的经验, 包括在国际连锁酒店的管理经验并有最少3年的销售经理经历。

岗位职责/职位描述 1. 处理所有客人入住包括预定的程序。 2. 处理客人在店期间的所有需求。 3. 处理所有收款事宜。 4. 在早餐吧帮助服务助理确保为客人提供优良的服务并加强与住客之间的沟通。 5. 与住客沟通并为其解释公寓的设备和服务。 6. 处理客人投诉并在解决不了的情况下向经理反映但不能影响公司的形象。 7. 在客人到店，离店和换房的时候提供细心周到的服务。 8.处理所有邮件，信息，来电和客人要求的信息。 9. 完成上级领导安排的其它任务。 【岗位要求】 1、大专以上学历。 2、熟悉前台的各项业务。 3、沟通能力较强。 4、性格开朗，有良好的个人修养。

岗位职责： 1.按照既定标准和工作程序，对客房、走廊、布草房和餐具柜进行清洁。 2.补充客用品。 3.及时礼貌礼貌的完成上级指定的对客服务并满足客人的要求。 4.填写员工工作表并将差异房情况报告当班主管。 5.向上级汇报酒店客房内的损坏或故障情况。 6.完成每日客房检查工作单。 7.及时向上级汇报和上交与客人遗失物品。 8.向上级汇报楼层里的反常行为和活动。 9.准确记录在划定的区域内的房间情况。 10.遵守酒店的健康、安全和卫生政策。 11.领导交办的其他工作任务。 岗位要求： 1、身体健康，吃苦耐劳，做事细心。

BASIC FUNCTION基本职能 在指定范围内负责开展与公司客房及会议客户的良好关系，以确保和增加酒店销售指标完成。 Responsible formanaging and developing corporate accounts and corporate meeting accountswithin assigned territory / market segment to generate sales and achieve hotelsales plan and profit targets DUTIES AND RESPONSIBILITIES职责和责任 1. 在指定业务范围内规划并发展与公司客房及会议客户的良好关系，从而确保酒店销售指标完成。 Prospectand develop strong relationships with meeting planners, convention organizers,associations, corporate and commercial accounts within assigned territory togrow sales revenue and achieve annual sales plan. 2. 对所有客户要求在24小时内予以回复。  Act on and respond to all enquiries andrequests for proposals within 24 hrs. 3. 建立系统的销售活动计划以更有效的开展客户，从而确保酒店销售额的最大化。3. Formulate a systematic approach todeveloping sales plans and activities to support account set in order toachieve maximum return on sales call productivity. 4. 积极发展利用私人关系以扩大客户范围。 Solicits through personal calladditional sales accounts from assigned accounts. 5. 为了更好地位客户提供服务，加强与前厅、餐饮、客房及其它部门合作配合。 Coordinates with Front Office,F&B, Banquet, Housekeeping and other related department to ensure thehighest level of customer service for our accounts. 6. 负责在销售管理系统中及时更新工作进程。 Maintains an up-to-date record ofall sales activities and account profiles within the sales management system. 7. 每周上交以下报表：每周销售活动情况，下周销售计划，竞争者和市场分析和其它报表。 Submits the following reports on aweekly basis, a summary of sales activities, forward sales plans, competitiveand market intelligence and any other report as may be required. 8. 参加会展和开展销售扫楼及出差等活动，以扩大销售范围。 Participatesactively at assigned trade shows, sales blitz and sales trip to gain exposurefor the hotel andsecure sales leads. 9. 参加每周由销售总监或销售副总监的会议， 并协助销售总监或者销售副总监管理团队。 Attendsweekly sales meetings and other meetings as assigned by ADOS or DOS， Assist DOS or ADOSin managing sales team. 10. 完成其它委派的任务。 Performsother duties and responsibilities that may be required. 11. 每月评估销售成绩。 Tracks and measures theperformance of sales on a monthly or period basis. JOB SPECIFICATION职位要求 1. 大专及以上学历，相关专业。 A degree in Business Administration or related discipline. 2. 至少4年国际性酒店的相关工作经验。 Minimum 4 years’ experience in Sales in an international hotelenvironment. 3. 有进取心及良好形象。 Personable,aggressive and articulate. 4. 良好的书写和口头交流技巧，英文及普通语言话流利。 Fluent inEnglish and Putonghua with strong oral and written communication skills. 5. 资深处理国际市场经验及对当地市场有很好的了解。 Establishedrelationships with key multinational accounts, commercial houses, travelagents and tour operators.

1、 根据市场计划，执行各自的销售行动计划（按市场或按地域划分） 2、 密切监控各自市场/区域的客户所带来的收入和生意情况 3、 与关键客户保持最佳的工作关系 4、 尽一切可能，使得销售机会最大化 5、 根据销售经理处获取的客户询价要求，准备方案或合同 6、 从头至尾跟进所分派的活动 7、 协助对团队客人及批发商的客房收入和平均房价进行预测 8、 在必要时，代表酒店参加路演、会展和其他酒店、行业内的宣传活动 9、 计划对各自市场区域的销售拜访行程，并执行销售拜访。向销售总监汇报潜在市场占有率 10、经常对直接竞争对手进行调研研究 11、建立并维护分管区域内关键活跃客户的客户档案 12、与销售团队就客户的沟通进程保持密切沟通 13、主动开拓新客户并维护好现有客户，以达到酒店为各自市场制定的目标 14、参加由部门主持的活动前、活动后会议 15、全程负责体验客户的接洽，包括咨询、协调及落实 16、负责体验客户的后续跟进，例如寄送感谢卡，为日后的生意机会建立潜在客户资源库 17、通过面对面销售拜访或电话、传真、书面沟通等方式，使酒店在主要市场区域保持较高的曝光率 18、通过与会议销售团队保持密切沟通，保持客户关系和业务目标更新 19、预测、分析汇报销售利润报告 20、参与部门目标和战略的制定与规划 21、根据市场的反馈情况，参与对价格体系的制定、回顾以及针对不同市场的相关条件 22、根据需要，准备周、月度、季度、年度报告 23、与酒店其他部门密切协调，确保定期对销售活动的高效沟通 24、在部门内部和同酒店其他各部门建立良好的工作关系 25、完成上级交办的其它工作任务

1. 负责员工日常招聘工作，建立用工渠道及人才储备库。 2. 负责办理普通员工的入职、离职手续, 及人事变动的审核工作。 3. 合理调配度假村的人力资源，并提出有效的建议和意见。 4. 负责各部门人员编制的审核工作。 5. 负责员工人事档案的管理, 及对外公文之草拟和处理。 6. 协助建立度假村人事管理相关制度、员工保险及福利方面的政策。 7. 负责各种人事政策的具体实施及检查工作。 职位要求： 1. 大专以上学历，有相同岗位工作经验2年以上。 2. 熟悉员工的有关法规和条例；掌握教育学、心理学以及度假村管理理论。 3. 熟悉员工的规律、特点和岗位培训工作程序。 4. 了解度假村员工的服务工作规范和质量标准的要求。 5. 具有良好的沟通能力和协调能力。 6. 具有较强的文字综合能力和口头表达能力。 7. 该岗位需每周工作6天

【岗位职责】 1.掌握当日客情及店内活动。 2.参与各项前台的工作，发现并上报工作中出现的问题。 3.掌握当天到店及离店的重要宾客、回头宾客。 4.在宾客到店之前准备好登记表、钥匙卡等以确保入住手续方便、快捷。 5.与住店宾客保持良好沟通以了解宾客之喜恶（喜好），协助宾客解决疑难事宜。 6.做好每日对住店宾客的电话拜访工作，搜集宾客意见并及时采取跟进措施与向上级反映。 7.在前台及大堂等迎送住离店的宾客。 8.协助办理宾客登记入住及离店手续。 9.上级领导交办的其他工作任务 【岗位要求】 1、大专以上学历，有同岗位工作经验优先。 2、熟悉前台的各项业务。 3、沟通能力较强。 4、性格开朗，有良好的个人修养。

 岗位职责： 1. 负责度假村财务部门整体运营，包含财务、采购 2. 协助度假村高层管理人员提供有效的财务管理、成本控制、流程合法合规管理、从财务影响面提供专业的建议和解决方案。 3. 管理团队并发展人才，建立一支高效的团队。 4. 熟悉度假村运营，能够预测风险并能够有效进行风控管理。 5. 保证度假村税务、财务等符合国家各项及Club Med各项规定。 6. 协助各运营部门制定合理预算并做好费用把控的管理 岗位要求： 1. 中国籍，学历本科及以上 2. 英文口语及书写能力 3. 缜密的逻辑性思维及数据分析能力。 4. 熟悉各类税务及财务政策、保险政策等法律法规 5. 诚实、踏实、务实。 6. 团队管理及建设能力 7. 具有国际品牌五星级度假村同岗位至少3年及以上的工作经历。 8. 该岗位需每周工作6天 福利 免费住宿； 一日三餐国际自助餐厅； 吧台饮料畅饮； 度假村内所有娱乐活动及场地设施免费使用； 机场接送服务； 工作满一年往返度假村和住址机票； 完善的工作意外伤害保险及社会保险； 国际化G.O团队； 拥有登台演出的机会； 每年轮换海外及大中华区度假村工作机会； Club Med海外度假村免费房间； 快速晋升通道。

MAJOR FUNCTION 主要功能: Handle the professional system and assist the maintenance to the hotel each system. Solve the breakdown timely. Ensure the proper operation of the each system and the relevant equipments. 主要负责本专业系统及协助酒店各系统的维修保养，及时处理设备故障。确保每个系统正常运行，以及相应设备正常工作。   MAJOR RESPONSIBILIES 责任概要:   Assist Building Services Engineer to finish daily job assignments to ensure the reliable operation of All of the hotel system, including the safety operation of all electromechanical equipment’s. 协助楼宇设备工程师完成每天工作分派，确保酒店所有系统可靠运作，以及所有机电设备安全运行。   Ensure the proper operation of the system equipment’s, practice timely preventive maintenance and repair. Manage the purchase of standby and improve engineer’s working efficiency. Be able to carry out the routinely maintenance and prevention to the ordinary equipment’s. Be able to organize and lead the engineers to accomplish the check to complicated equipment’s and system. 负责系统运行正常；做到及时预防和正确维修。管理好备品备件的补仓和员工的工作效率。可独立完成一般设备例行保养及维修，并能组织并带领技术员协助完成较为复杂设备或系统的检修。   Assist the maintenance and Prevention work to the hotel each system, familiar with the function, position, and safety devices of the relevant equipment’s. Be able to offer solutions and suggestions to the problems. 协助参与每个系统的维修保养，并能熟悉其中相关设备的作用、位置、以及安全装置等。能提出问题的解决方法和改进建议。   SPECIFIC DUTIES 工作任务: 1. Ensure the proper operation of hotel electromechanical equipment, and practice preventive maintenance, solve the breakdown timely 酒店机电设备正常，运行可靠，保养到位，出现故障及时尽能解决      2. Be responsible for the repair and maintain all telephones, CCTV fire-fighting, satellite TV and sound system. 负责检修和维护好电话、监控、消防、卫星电视及音响系统。 3.  Ensure the proper operation of the  power supply、 hot/cold air supply and water supply and drainage、  fire system. 确保供电、供热、供冷、给排水及消防系统运作正常 4. Be responsible for all the painting jobs in passages, lift hall, stores, guestrooms, and lanes within hotel area. 负责酒店大楼各通道、梯间、仓库、客房及酒店范围内车道上路面标志之油漆工作。 5. Responsible for all the furniture in the hotel and make wooden decoration, wooden articles and office furniture according to the needs of all departments. 负责修理酒店大楼内一切家具，并根据各部门需要，制造木制装饰品、木器或办公室家具。 6. Carry out the preventive maintenance schedule. 确保例行保养检查落实并实施 7. Ensure effective handling when having an electricity suspension and other duties may be assigned. 确保紧急停电时有效处理,并参加紧急召唤 8. Ensure the safe and reliable operation of all electrical devices and the lifts. 确保电气装置及电梯安全可靠运行 9. Ensure the coolers and refrigerators in the kitchens reach standard temperature. 确保厨房冷库、冰柜达到标准温度 10.  Ensure the cleaning and good electrical control of the chiller room and AHU rooms. 保证所有空调机房和新风机房清洁及电气控制良好 11. Check the public area, the temperature and the humidity rate of guest room. Proper control of air-conditioner system 巡视公共区域、客房温度湿度，有效控制好空调系统 12.  Maintain the operation of the air-outlet system, including the air exhausting of bathroom and kitchen, as well as the condition of belt 空调系统的送排风系统运行正常，包括卫生间、厨房的排风，皮带的松紧 13．Necessarily maintain Mechanical equipment’s such like, the water pump, fire pump and brace and so on. 对生活水泵、消防水泵以及机械设备如管道支架、基础等进行必要维护 14．Regular check to the water outlet and grease trap of the hotel area, Supervise the contractor with the regular dredge  it timely if necessary. 定期巡视各区域的地漏排水口及隔油池，监督管理外单位及时修复疏通 15. Daily check to the equipment’s in laundry and kitchen, follow-up with the repair. Supervise the contractor with the maintenance. 每天巡视检查洗衣房及厨房设备，及时跟进维修（或监督维保单位及时修复） 16. Daily check to the equipment’s floor. Report to supervisor if any problem concerning Safe hidden trouble is spotted  对设备层做到每天巡视，发现安全隐患做到及时向上级反应、汇总、分析和解决   17. Carry out the preventive maintenance schedule according to senior Building Services  Engineer /  Building Services  Engineer instructions; meanwhile check the result. 按照资深楼宇设备工程师/楼宇设备工程师的指示，执行预防保养工作，并检查保养结果 18. Shoulder the supervisor’s responsibility when he is not available, accomplish the job with team member and solve the emergency 上级主管休假时，主动承担主管的工作，带领小组员工完成计划内工作或突发事件处理 19. Assist Building Services Engineer with daily assigned work, make full use of hands 协助楼宇设备工程师完成每天的工作分派，合理充分运用人手   Management work需要管理的内容为： 1.  Follow-up the Service Request of other departments 跟进各部门的工单 2.  Reasonable control of standby materials, ensure the supply of repair material. 合理控制好补仓材料，确保维修材料的正常供应 3. Carrying out the energy control plan. 执行能源控制计划 4. Improve associates’ operation skill, cooperate with colleague to carry out the daily 15 minutes training and professional training concerning emergency problem. 提高员工的技术水平，做好每天早晨15分钟培训工作，并在工作上遇见实际问题也能做到及时有效的专业培训 5. Urge engineers to accomplish their Preventive and Maintenance plan 督促技术员完成PM的维保计划 6. Assign daily routine job to engineers 分派技术员完成小组每日例行工作计划 7.  Other duties may be assigned when there are emergence thing in the hotel. 当酒店发生紧急情况时响应工程部的召唤 8.  Other jobs may be assigned according to the instructions of senior Building Services Supervisor. And Building Services Supervisor. 根据资深楼宇设备工程师及楼宇设备工程师的指示执行其他工作

【岗位职责】 1. 总结归纳运行和维修、制定和审定设备设施及建筑装潢的预防性维修计划. 2. 负责工程部的节支运行、跟踪，控制水、电、油、等的消耗并严格控制维修费用。 3. 根据营业情况和气候及市场能源价格情况，提出节能运行的计划和运行维修费用预算。 4. 负责协调和度假村相关的市政工程等业务部门的关系，以获得良好的外部环境。 5. 审定员工培训计划，定期对员工进行业务技能、服务意识、基本素质的培训。 【岗位要求】 1. 大专以上文化程度；3年以上同岗位工作经验。有一定英文水平，能借助工具书阅读有关专业文献。 2. 必须掌握机电工程设计基础知识、熟悉电子通讯设备、计算机、暖通、空调、给排水设备、电梯等的使用和维护管理，熟悉基建、环境保护、安全生产、劳动保护方面的政策与法规。 3. 能充分领会总经理的经营意图，正确处理上下级之间、部门之间的关系，并能组织指挥工程部各项工作计划的实施，确保工程部的正常运转。 4. 有强烈的事业心责任感，有较强的自学能力和适应性，秉公办事，不谋私利。 5. 身体健康，精力充沛。 6. 该岗位需每周工作6天  【G.O福利】： 双人住宿； 一日三餐国际自助餐厅； 吧台饮料畅饮； 度假村内所有娱乐活动及场地设施免费使用； 机场接送服务； 工作满一年往返度假村和住址机票； 完善的工作意外伤害保险及社会保险； 国际化G.O团队； 拥有登台演出的机会； 每年轮换海外及大中华区度假村工作机会； Club Med海外度假村免费房间； 快速晋升通道。

岗位职责: 1、负责LA CADIERE 天际前台客户到访接待流程、问询标准、引领分流、登记工作的统筹； 2、根据客户需求进行礼宾车调度工作； 3、关注LA CADIERE 天际公共区域的品质检查，对现场品质管控及提升； 4、统筹前台、展示区等营业范围内的工作安排及对客区域品质检查； 5、讲解项目内的所有设施设备和服务； 6、项目内的报事报修进行跟进，汇总和汇报； 7、时刻保持高标准的仪容仪表状态，行为礼仪等对客状态； 8、个性、温暖的迎来送往客人和业主。 任职要求: 1、具有主动的服务意识，待客热情； 2、语言逻辑能力良好，善于跟客人沟通和交流； 3、性格开朗，有良好的个人修养，工作认真负责，作风正派； 4、年龄：20-30岁，身高：女性168cm以上，男性180cm以上，形象气质佳； 5、大专及以上学历，空乘、酒店管理专业，可接受实习生； 6、能接受休息日不固定在周末和法定节假日； 7、能接受不提供住宿。 提供午餐、带薪年假、节日福利、定期体检、高温补贴、入职购买社保； 职位亮点: 晋升空间大，福利待遇好。 工作地点：成都市天府新区语燕路99号Lacadiere天际

工作职责：1、按照服务流程进行客户到访接待、问询、迎送、引领、分流工作；经常巡视和全面检查所管理板块运营情况、区域的洁净，符合接待中心运营标准；2、按时对接管理板块进行盘点，及时采购日常低耗物资，确保部门日常工作正常运行；每日品质巡检及时报修，减少资产的损耗；3、在日常运营中与其他各部门保持紧密的联系；监督员工工作表现及反馈，制定相应的培训计划并及时实施；4、运用培训和监督，确保员工在工作环境中的安全。任职资格：大专及以上学历，教育类型不限；对客有发掘客人潜在需求的能力，且能积极主动提供服务；对客热情开朗，仪态良好；女士身高不矮于166cm，男士身高不矮于178cm；形象良好

工作职责： 1.根据部门年度发展计划，实施开展格兰云天·阅品牌项目发展工作； 2.积极寻找社会优质资源，拓展以全权委托管理为主的公司品牌连锁发展业务； 3.进行项目实地调研，包括市场调查、信息搜集整理、专题研究、报告编写等； 4.与各类发展渠道维系良好的合作关系； 5.完成部门宣传营销、客户档案管理、合同更新等日常工作； 6.完成品牌事业部总经理交办的其他工作。 任职资格： 1.男女不限、年龄25-40周岁； 2.大学专科以上学历； 3.具有一定酒店开发工作经验或2年以上中端品牌酒店运营工作经验的优先；具有酒店行业资历或资源；带项目入职的条件可适当放宽。 4.出色的人际交往能力，具有一定的社会关系资源； 5.求知欲强，具有良好的学习能力、书面写作能力。

工作职责： 1、负责酒店餐饮的日常经营和管理。 2、研究分析市场状况，了解客人的饮食需求. 根据酒店客人的饮食结构和生活习惯，确定酒店餐饮工作经营和管理目标； 3、根据酒店总体的预算要求，分析各月、年度的餐饮市场状况，指导和审定餐饮部门的月、季、年度预算指标； 4、参与和指导餐饮部，定期研究，制定食品推广计划和餐饮部推广计划，审定各种时令和特价菜单； 5、制订服务标准和操作规程，检查管理人员的工作和餐厅的服务态度，服务规程、出品部门的食品(饮品）质量及各项规章制度的执行情况，发现问题及时纠正和处理； 6、定期检查所属部门的各项经营情况，会同财务部对所属部门的各项成本预算进行审定，有效地监督和控制成本，保证所属部门的综合毛利。 7、激励、培训本部门的员工。 任职资格： 1、大专及以上学历，具有五年以上星级酒店工作经验； 2、掌握一定的英语口语，并能进行日常交流； 3、具有丰富的餐饮管理经验，良好的客户关系，语言、文字表达能力强； 4、熟悉国内知名品牌食品的现状及发展趋势，能够把握行业技术发展趋势和发展动向，对关键技术有独到见解； 5、熟悉星级酒店筹开及运营标准和流程。

【岗位职责】 1、非常熟悉新媒体、自媒体运营 2、制定及执行适合本酒店市场销售计划. 3、酒店市场开发、客源组织和酒店商品客房、餐饮、会议得销售工作 4、分析市场动向、特点和发展趋势，设立市场目标 5、走访客户，根据市场变化，并不断改进服务工作 6、统筹酒店内外得公关宣传工作，审阅酒店对外发布得宣传稿件 7、对外通过接待、出访、新闻媒介等，对内做好各部门推销的宣传活动等 【岗位要求】 1、本科以上学历，有相同岗位工作经验3年以上。 2、按照酒店要求，制定和组织实施公司在市场策划、销售管理、客户服务管理得战略规划 3、负责项目可行性市场研究、客户分析、市场定位和营销推广方案设计 4、负责组织营销推广、销售执行、客户服务等方案专业人员得培训工作。 5、形象气质佳。

¨ Report to Assistant Front Office Manager. 向前厅经理汇报工作。 ¨ Well versed on all Brand Standard requirements for Front Office and related areas. 熟知前厅部及相关部门的品牌标准要求。 ¨ Be initiative to engage with the guest, build strong relationship with guest, respond to guests’ needs in time and resolve related problems. 主动的和客人情感交流，并与客人建立良好的关系，及时为客人的需求做出反应并解决相关问题。 ¨ Assist with Assistant Front Office Manager to in charge Front Desk team, and ensure to achieve Marriott Rewards enrolment goal provided by hotel management and maintain activation rate above 18%, also ensure achieve room upselling target provided by FOM. 协助前厅经理管理前台，确保完成由酒店管理层订立的万豪礼赏会员注册目标，保持18%的活跃率，同时完成由前厅经理订立的房间升级促销目标。 ¨ Handle guests’ complaint, make correct and quick decision to ensure fully guest satisfaction whilst protecting the hotel property and revenue. 处理客人投诉、认真分析投诉，又快又准地做出答复，使客人满意，从而能够保护酒店的财产和利益。 Specific Duties 具体职责 ¨ Handle all duties according to hotel policies, procedures, internal rules and standards. 处理所有的工作都要依照酒店政策、程序、内部规定及标准。 ¨ Ensure that the activities of all Front Desk associates are performed on the basis of established procedures and standards. 确保所有前台员工的日常工作根据拟定的程序和标准进行。 ¨ Interact with Sales Managers regarding proper handling of their groups. 与销售经理沟通以便妥善安排他们所负责的团队顺利入住。 ¨ Handle high balance guest, and follow up PM/PQ rooms including pending account. 处理超额消费客人，跟进PM/PQ房间，包括待解决账目。 ¨ Interact with Housekeeping regarding VIP arrivals and expecting rooms. 与客房部沟通，为预抵的重要客人安排好房间。 ¨ Print necessary operation reports for shift. 打印该班次运作所需要的报表。 ¨ Responsible for correct handling of cash and cheque, fapiao, credit cards, vouchers and foreign currencies. 负责正确处理现金和支票、发票、信用卡、付款凭证以及外币兑换业务。 ¨ Check and verify reasons for all maintenance rooms. 检查及确认所有工程房的维修原因。 ¨ Prepare coupons for special package rates and prepare pre-registration materials as necessary. 准备特殊包价的礼券，提前登记客人所需的材料。 ¨ Ensure that the requirements for daily checklists are met. 确保每日检查表上的工作全部按要求与标准完成。

【岗位职责】 1、熟知菜单、食品配方及其它方面的知识，以向客人推荐各种食品及饮料； 2、热情接待到店宾客，引导入座、准确记录并传达点餐需求； 3、进行重要客户的接待并协助主管完成接待任务； 4、把客人的意见和建议报告给部门主管； 5、从客人的房间及时收回餐车或服务托盘并确认所有设备室齐全收回的； 6、整理并收集清洁后的玻璃器皿，瓷器，餐具和一些其他工作中的设备； 7、协调厨房及相关班组，做好配合工作，整体协调； 8、积极与客人沟通，了解、收集客人意见，并及时汇报，提出建议； 9、熟悉餐饮各项经营项目、消费价格、优惠政策，为宾客提供迅速准确的结账业务； 10、根据主管的安排去执行其他部门需要的工作； 11、完成上级交办的其他任务。 【岗位要求】 1.年龄35岁以下； 2.良好的仪容仪表； 3.积极主动、喜欢餐饮工作； 4.有良好的沟通能力。

Primary Responsibilities主要职责： • Implement an effective sales plan and promotional activities for the department; to organize an effective selling approach to be used by members of the sales team; to conduct sales calls and to develop and maintain new potential, productive accounts in local, domestic and overseas market. • Supervise and ensure sales staffs are selling services and products of the hotel in their respective territories. Ensure rates quoted by sales staff are accurate and in line with hotel pricing policy. • Maintain an efficient customer filing system and to ensure all sales activity is managed effectively. • Assist to implement and monitor an efficient administration system in the sales and marketing department to ensure a smooth and effective operation. • Conduct international and domestic sales trips, attend local functions, trade shows and promotion to maintain a high level of exposure for the hotel in all markets. • Closely monitors accounts revenue and business production for M.I.C.E. accounts. • Assists Director of Sales in the forecasting of rooms’ revenue and ATR for Corporate / FIT / M.I.C.E. / LSG (Long Staying Guests) groups. • Plans sales trips, under the direct approval of the Director of Marketing to major market areas, calling on accounts within the pacific market areas. Reports to the Director of Sales Marketing on potential markets needing coverage. • Keeps updated with client relationships and overall business goals through close communication with Events Management Team. • Attends the pre-event meeting and post-event meeting as required, chaired by Events  Management Team. • Handles all aspects of Familiarization Groups including enquiry, co-ordination and execution thereof. • Complete other duties as assigned by DOSM. • 协助识别市场需求和政府活动的趋势，定义目标市场，监控和分析竞争对手的促销和活动。 • 有效完成部门的销售促销活动；组织一个有效的销售方法；开展电话销售,开发和维护新的有潜力的政府客户，在本地，本国和国外发展产量。 • 监督并确保酒店的销售人员销售服务和产品在各自的领域。确保酒店的员工符合酒店的定价政策。 • 保持一个有效的客户档案系统,确保所有的销售活动进行有效管理。 • .协助实施和监督市场销售部的一个高效的管理系统，以确保顺利和有效的操作。 • 进行国外和国内的商务出差，参加当地的展会和促销会以便在所有酒店市场保持高水平。 • 密切监控团队住宿客户的账户收入。 • 协助市场销售总监预测房间收入的利益。 • 在市场销售总监的批准下计划商业到主要的市场出差,反馈有潜力的市场给销售总监。 • 不断更新客户关系和整体业务目标通过与会议销售团队密切沟通。 • 参加会议销售团队的会前和会后的会议。 • 处理所有团队的要求，合作和执行。 • 完成其他市场销售总监分配的任务。 Qualifications任职资格: • Knowledge of Opera Sales & Catering, Opera PM, Outlook; Word; Excel; Power Point • Minimum 18 months as an Assistant Director of MICE within the hotel industry. • Career and results oriented with the ability to be flexible with hours, days off, assignment and additional duties. • Must be able to work well under pressure in a fast paced and constantly changing environment. • Excellent written and verbal communication skills. • High guest service skills. • English as a second language. • 熟知Opera S&M, Opera PM , Outlook , Word, Excel. PowerPoint • 至少有18个月的会议销售副总监经验 • 能够适应弹性的工作时间，休息日，工作分配和额外任务的导向能力。 • 必需能够在一个快节奏和环境不断变化的高压力下工作。 • 具有良好的书面，口头表达能力和沟通技巧。 • 高度的客户服务技巧。 • 英语作为第二语言。 Your team and working environment: Fairmont Chengdu, situated within the Palm Springs International Centre, is located in the heart of Tianfu New Area and Chengdu Hi-tech Zone and is adjacent to the Century City New International Convention & Exhibition Center, Global Center and the Tianfu Software Park. The hotel features 336 guest rooms, Willow Stream Spa, Gold Executive Floor, over 1,350 square meters of meeting facilities, and a collection of F&B concepts including an all-day-dining restaurant Spectrum, CUBE a three-floor concept - lounge, cocktail bar. 成都棕榈泉费尔蒙酒店坐落于棕榈泉国际中心，地处天府新区的核心区域及成都高新区，毗邻世纪城新国际会展中心，环球中心及天府软件园。 成都棕榈泉费尔蒙酒店设有336间酒店客房，蔚柳溪水疗中心，金尊行政楼层，超过1350平方米的会议及宴会设施，以及一系列的餐饮设施，包含全日制餐厅“食百绚” ，三层楼的酒廊、鸡尾酒吧。 Note: Customization may be included for any specific local or legislative requirements, such as work permits Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Commercial Director is responsible for the overall strategic management of the hotel by establishing effective working relationships with senior team members, in particular the General Manager, Director of Operations, Director of Finance and Director of Human Resources. This role provides support and advice to the General Manager in strategic planning and overall business goals relating to business development issues of the brand and the hotel, protecting and guarding corporate standards, brand integrity and hotel image. What will I be doing? As the Commercial Director, you will be responsible for performing the following tasks to the highest standards: • Assist the General Manager to complete all work related to revenue and marketing of the hotel, completing work assigned by the General Manager. • Responsible for the management of Sales, Banquet Sales, Revenue Management, Reservations, and Marketing Communications. • Lead the hotel business team to achieve relevant key indicators, including but not limited to managing the hotel's continued profitability, ensuring the hotel's revenue and profit, and guest satisfaction to meet or exceed the standard requirements. • Develop the hotel's annual / quarterly / monthly budget forecast and work plans, implementing them effectively. • Participate in developing and implementing hotel and departmental policies and regulations. • Develop marketing strategies and promotion plans to adjust to the market situation in real time. • Supervise and drive the progress and implementation of marketing plans. • Set clear objectives for business development, implement personal skill development, performance review trainings and other trainings. • Monitor and evaluate current initiated marketing activities and market dynamics. • Manage the internal operation of the department to ensure that the fixed assets and operational items of the department are well maintained. • Conduct regular market research and obtain information about competitors. • Set pricing strategies and sales targets for the hotel. • Manage special projects and other related businesses. • Ensure efficient use of departmental resources. • Manage human resources within the department, including selection of recruiters, training of department staff, team building, employee performance evaluation, etc. • Ensure that department staff are clear about the responsibilities assigned to them. • Take immediate corrective action when the interests of the department or hotel are jeopardized. • Manage customer relations and services, including customer needs, product and service knowledge, sales effectiveness, communication skills and customer feedback. • Manage departmental expenses and budgets. • Prepare a forecast of the department's monthly expenses and submit it to the hotel on the scheduled date. • Control departmental costs in accordance with hotel policies to avoid waste. • Ensure that all system related revenue data are accurate and in full compliance with Hilton international standards. • Ensure the filing of departmental documents and related information. • Maintain communication with all operating departments within the group to maximize sales opportunities. • Promote hotels in relevant industries at home and abroad. • Actively participate in sales activities initiated by Hilton. • Organize promotional trips for target markets. • Maintain good relationship and communication with target markets at home and abroad. • Ensure that all system related revenue data are accurate and in full compliance with Hilton international standards. • Respond to demands, adjust, and perform any reasonable tasks and additional responsibilities as directed by the hotel, industry and company. • Adhere to hotel safety policies, emergency rules and procedures. • Ensure employees fully understand and follow the contents of the employee handbook. • The department reserves the right to change or supplement the job description if necessary. • Perform any other reasonable duties assigned. 【任职要求】 What are we looking for? A Commercial Director serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: • Hospitality: Volunteer to provide unparalleled hospitality. • Integrity: Do what you should do all the time. • Leadership: Strive to be a leader in both your industry and your community. • Teamwork: Actively promote teamwork spirit in all work. • Ownership: take responsibility for your actions and make decisions. • Now: Operate with urgency and discipline. • Bachelor’s degree. • At least 5 years of relevant management experience in international hotel chains. • Good English and Chinese reading and writing skills. • Able to formulate and implement operating budgets and business plans. • Able to effectively market and position the brand at desired levels. • Able to manage the Sales department. • Able to assist the General Manager and Management in achieving the hotel's overall business objectives. • Knowledgeable of political, economic and social issues, and market trends. • Good communication, organizational and presentation skills. • Able to lead, guide and develop employees. • Knowledgeable of and able to deal with crisis. What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

【职位描述】 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. the Director of Finance is an integral part of the 4D structure within the hotel, providing support and technical expertise to other members of the team. This role is responsible for all accounting and financial requirements for the hotel in an environment of tight control. He / she will provide financial support, advice and expertise to the General Manager and hotel team, with the aim of maximizing value, developing the quality of the Finance function within the hotel. What will I be doing? As the Director of Finance, you will be responsible for performing the following tasks to the highest standards: Financial Accounting & Control: Best practice financial accounting processes in a robust control environment Management Reporting: Focused, innovative and balanced reporting that stimulates management action Business Support: Provision of the highest standards of financial and commercial support to the Business Investment Optimizing returns on capital investment Looking Ahead: Operating against meaningful strategic plans and budgets with accurate forecasting Investment in People: Ensuring the best person in each job, in an environment of continuous development Cash & Working Capital: Optimize cash position in an environment of tight control 【任职要求】 What are we looking for? To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: • University qualification and above. • Finance / Accounting major and certified, e.g. ACCA/ CPA. • 5 year in hotel accounting with at least 2 years in similar position with an international hotel. • Fluent in oral and written English to meet business needs. • Possess system skills in OnQ, Check SCM, SUN, OPERA / OnQ PMS, MICROS, HRLINK, • Proficient in Microsoft Windows, Word, Excel and PowerPoint. What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

【岗位职责】 1、为总经理提供专业、有力的支持，以达到战略目标。 2、实施并发展部门和酒店的政策。 3、制定市场推广战略和促销活动。 4、通过发展并实施销售市场推广策略达到收益目标。 5、根据外部环境可能对销售产生的因素，制定不同的方案。 6、根据市场变化趋势，寻找竞争优势，提高市场份额。 7、分析市场机会，制定具体目标，发展并有效实施策略和计划。 8、根据酒店的住房及会议情况，评估市场机遇，并协助其他部门（如：餐饮部，公关部等）宣传和推广促销活动。 9、评估、掌握市场动态和趋势。 10、制定销售目标，对于与实际完成销售任务的差额，如何采取补救措施。 11、根据客户的需求，不时向客户更新酒店优惠政策。 12、针对特殊客户群体制定特殊的市场销售方案。 13、有效管理时间。 14、分配销售市场、划分客户类型。简而言之，把时间管理概念有效灌输给销售、宴会的同事。 15、维护客户关系，了解客户需求，掌握服务技能、销售沟通技能，做好客户反馈。 16、通过对酒店销售人员的培训、引导，提升住房率，给酒店带来收益。 17、通过对销售人员的培训、引导，制定相应的规则，使团队销售潜力发挥到最大，建立荣誉感，提升忠诚度。 18、与商务发展总监、总经理、部门经理和客户保持良好的沟通。 19、能够为客户呈现良好的酒店介绍及描述。 【岗位要求】 1、具备优秀的销售技能和技巧。 2、通过探讨和聆听，具备善于发掘客户需求的能力。 3、具备果断、自律的性格 4、具备高度的自信心，工作的热情和主动权。 5、擅长交际 6、擅长与不同的人打交道 7、懂得运用心里学技巧 8、具备销售的相关经验 9、酒店专业或相关经验的优先

岗位职责： 在指定业务范围内规划并发展与公司客户及会议客户的良好关系，从而确保完成酒店销售指标。 对所有客户的需求在24小时内予以解决。 建立系统的销售活动计划以更有效的开展客户，从而确保酒店销售额的最大化。 积极发展利用私人关系以扩大客户范围。 为了更好地为客户提供服务，加强与前厅、餐饮、客房及其它部门合作配合。 负责在销售管理系统中及时更新工作进程。 每周上交以下报表：每周销售活动情况，下周销售计划及宴请安排，竞争者和市场分析和其它报表。 参加会展和开展销售扫楼及出差等活动，以扩大销售范围。 参加每周由市场销售总监或其助理主持的会议。 完成其它委派的任务。 任职要求： 国际酒店工作经验。 工作积极主动，良好的书写和沟通销售技巧。 掌握英文及普通话或其它语言。 了解国内市场。 与客户保持良好的关系。