Job Discription岗位描述:
1. To provide exceeding high standard service to each and every customer.
为每一位客人提供高质量的服务。
2. Full comprehension of all beverage and cocktail lists inclusive of preparation, method and correct service presentation.
充分地了解各类酒水饮料及鸡尾酒的准备、制作方式及正确的呈现方式。
3. Receiving and processing of bar goods daily. Correct, tidy and efficient storage of these items inclusive of all paper reporting required by your supervisor.
每日补充并处理酒吧的所需物品,正确、整齐并有效地保管这些物品,包括必要的纸质报告。
4. Take charge of individual tasks and responsibilities given to you by your supervisor and complete this task accordingly.
对上级直属主管布置的各项工作认真负责,并能高效完成。
Qualification任职要求:
1. Good team player and able to work under pressure.
良好的团队合作精神,能够在压力下工作。
2. Serious, Confident, Takes initiative, Customer-oriented.
认真自信,积极主动,以客人为导向。
3. Interested in Fine Dining or Michelin Starred Restaurant.
有意从事高端餐饮或米其林标准餐厅的行业。
4. Relevant work experience is preferred.
有相关工作经验者优先。
5. English speaking is preferred.
具备英文沟通能力优先。
PRIME OBJECTIVEs
主要任务
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Restaurant service according to the restaurant quality and service standards
根据餐厅的质量和服务标准进行用餐服务。
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Offering a high standard of customer service to match the high standard of our reputation
提供一份和餐厅高品质高信誉匹配的高标准客户服务。
- Increasing sales at all opportunities through suggestive selling of the enviroment
通过各种建设性的销售环境增加销售额。
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Safety and cleanliness of front of the wine cellar and the Restaurant areas
确保酒窖和餐厅区域的安全和卫生。
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Creating a harmonious environment amongst all staff within the restaurant
在餐厅所有员工中创造一个和谐的环境。
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Participating in training activities trying to involve the members of the Team
努力让所有团队队员来参加各种培训活动。
Main duties and responsibilities:
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Meet, greet, seat and farewell customers at the restaurant
迎接客人,安排座位和与客告别。
- Welcome customers, suggesting dishes according to thei likes : upselling !!!
恭迎顾客,根据他们的喜好来推荐菜品。
- Handle complaints according to guidelines and in a way that leaves customers satisfied and impressed
根据公司规定来解决客人的投诉,让客人感到满意并留下一个良好的印象。
- Promote the restaurant and function services to potential clients
改善餐厅的服务来挖掘潜在的客户
- Maintain hygienic food handling practices and cleanliness
保持食物处理安全卫生。