• 会议宴会销售总监 Director of Events Sales

• 深圳君悦酒店
• 2019-11-12 09:28:10

- Holds a diploma/degree in Hospitality Management specializing in Food and Beverage Management- Excellent Customer Relation Skills.- Excellent selling & negotiation skills - Well developed Food and Beverage Service Skills.- Prefer knowledge of wine styles and grape varieties.- Comprehensive knowledge of business needs, financial reporting and productivity requirements.- Computer Skills, particularly in the use of MS Office, email, Delphi and RESERVE.- Minimum two to four years work experience as Director of Events/Catering Sales, Catering Manager/Banquet Service Manager in a luxury brand hotel. - Essential prerequisite is experience in Food and Beverage management.Preferable prerequisite is experience in Hyatt International.

• Chef de Cuisine 西厨总厨

• 三亚御海棠豪华精选度假酒店
• 2019-11-12 09:26:07

Be responsible for the efficient and successful operation of the designated Kitchen. Control, check and supervise the kitchen operations and works hands on as and when needed. Be responsible for training related functions of all his staff.He assists the Executive Chef in the day-to-day kitchen operations and represents him, in his absence, with all its responsibilities承担起行政总厨赋予的某一个厨房的工作职责。同时也要负责员工岗上培。协助行政总厨完成所有与厨房相关的工作。他控制、监测并领导整个厨房的运作。当行政总厨不在时要全权负责起厨房的运作To assist with the planning of menus and food promotions协助行政总厨制定菜单及食品节Develop and test new dishes and products创新菜品及控制食品出产的标准Total knowledge & understanding of Food Preparation Standard & Procedure 了解并熟知所有食品准备的标准和程序Responsible for hygiene standards with the Steward Coordinators, in all kitchens, store room, refrigerators and work areas同管事部协调员按照卫生标准共同管理好厨房、库房、冰箱的卫生To work closely with the Executive Chef on the development of food cost and quality control procedures同行政总厨共同研究如何发展食品质量控制程序Handle and store stock according to stock control procedures按照存货控制程序处理和储存存货To work closely with the Executive Chef, Human Resources, Personnel manager, and plan for future staffing needs.同行政总厨、人事经理及管理层共同制定本部门各岗位所需人员的编制计划Must have a good knowledge and understanding of Western and basic Asian cuisines必须具备良好的西餐烹饪知识和基础的亚洲烹饪知识Must be “hands on” and able to practice and demonstrate excellent technical kitchen skills必须具备非常好的传授厨房专业技能的能力At least has 5 years kitchen experience in 5 Star Hotel at supervisory level, with a minimum of 3 yrs as sous chef至少有5年以上五星酒店厨房管理工作经验并有3年厨师长经历酒店福利1.海南省外员工工作满一年，可以报销雇佣地到三亚的入职交通费；2. 员工每年可以为直系亲属申请免费宿舍探亲房福利，最长可达15天；3.工作满一年可申请一次免费住喜来登海景客房一晚（含双早）；4.所有岗位均包食宿（宿舍免费WIFI、空调、洗衣机），上下班有免费员工班车接送；5.所有员工均购买五险一金；6.所有员工工作满一年，均可享有5天带薪年假和5天带薪奖励假；7.正式员工享有本酒店餐饮五折，集团姐妹酒店优惠客房和餐饮折扣.

• 大堂吧经理 Lobby Lounge Manager

• 璞瑄酒店
• 2019-11-12 09:25:21

Major Responsibilities 主要职责：To ensure that standard performance (service) are efficient and consistently pursued.确保始终追求有效的标准服务。 Ensure quality service of food and beverage provided to the guest and to meet guest’s expectation. Check on guest satisfaction whenever a special request was arranged.确保提供高质量的餐饮服务以满足客人的期望。确保满足客人在任何时期提出的特殊要求。 Provide courteous, efficient and professional service at all times.时刻为客人提供周到、有效率、专业的服务。 Aware of all in house VIP, to ensure that all of their special F&B needs and request are delivered and fulfilled in the course of their stay.清楚饭店所有的VIP贵宾，确保满足他们在饭店其间的特殊的餐饮要求。Constantly apply ‘on the job training’ in particular newly intake staff.不断地对新员工进行职业培训。  Job Specification 职位要求:Minimum of 3 years hotel and/or restaurants experience.至少三年同等职位酒店或餐厅工作经验。Good communication skills and service oriented.具有良好的沟通能力和服务意识。Oral fluency in Chinese & English. 中英文口语流畅。

• 管家部经理 Chief Butler

• 璞瑄酒店
• 2019-11-12 09:25:21

Major Responsibilities 主要职责：Greet guests on arrival at the club lounge and escort the guests to their room.在重要客人到达日向客人问候，并引领客人至房间做登记准备。 Ensure department colleagues be able to provide the butler service to guests. 确保部门员工能够为客人提供管家服务。Builds a strong network with the outside agencies in order to carry out customer requests.与外界相关代理商建立良好关系，以便快速及时完成酒店客人提出的要求。Assists customers in organizing their leisure time.协助客人安排他们的休闲时间。Builds friendly and professional relationships with regular guests.与常客建立友好和专业的关系。Personally conducts key training, make daily training and arrange new staff buddy system training.亲自指导重要的培训，亲自安排日常培训和新员工的师徒培训计划。 Job Specification职位要求:At least 2-3 years work experience in FO operation in a deluxe international hotel as Chief Butler or Chief Concierge.具备两到三年国际品牌精品酒店贴身管家经理经验或礼宾部经理经验。Good communication skills and service oriented.具有良好的沟通能力和服务意识。Fluent in English. 英语流利。A “Les clef d’ or” concierge would be preferred.有“金钥匙”者优先考虑。

• 客户总监 Account Director(MICE)

• 璞瑄酒店
• 2019-11-12 09:25:21

Major Responsibilities 主要职责：Represents and promotes the hotel by maintaining constant contact with the market and the customer base locally and internationally through Customer Relationship Management代表酒店通过客户管理管理，与本地和国际市场的客户保持密切联系并推销酒店Assist in the planning and development of marketing strategies and promotion plans协助制定和发展促销战略和经营计划Represents the hotel and participates in domestic and international sales activities代表酒店参与国内外的销售活动Constant customer contact directed towards existing customers and potential customers与既有的客户和潜在客户及合作伙伴保持密切联系Assists DOS in the development of sales plan协助销售总监指定销售计划  Job Specification职位要求:At least 2 years of work experiences at the same position in five star hotel具备五星级酒店同等职位两年以上工作经验Good communication skills and service oriented具有良好的沟通能力和服务意识Fluent in English 英语流利

• 资深销售经理（MICE）Senior Sales Manager

• 璞瑄酒店
• 2019-11-12 09:25:21

Major Responsibilities 主要职责：Represents and promotes the hotel by maintaining contact with the market and the customer base locally and internationally through Customer Relationship Management.代表酒店通过客户管理，与本地和国际市场的客户保持密切联系并推销酒店。Manages & assists in strategic department planning and development.管理和协助制定部门战略计划，监督其发展。Represents the hotel and participates in domestic and international sales activities.代表酒店参与国内外的销售活动。Constant customer contact directed towards existing customers and potential customers.与既有的客户和潜在客户及合作伙伴保持密切联系。Monitors and reports on market and competition within own market segment.在所负责区域内，监督及报告市场及竞争者的情况。  Job Specification 职位要求:At least 2 years of work experience at this position in luxury hotel. Candidates with substantial experience in luxury hotel ready to move up will also be considered.具备五星级酒店同等职位两年以上工作经验，或已具备多年相关经验期望获得进一步提升者。Good communication skills and service oriented.具有良好的沟通能力和服务意识。Fluent in English.英语流利。

• 资深会议销售经理 Senior Event Sales Manager

• 璞瑄酒店
• 2019-11-12 09:25:21

Major Responsibilities 主要职责：Assist DOS to execute all sales action plans related to catering market (by segment and geographical locations) as outlined in the marketing plan.辅助销售总监执行所有关于市场营销计划中的宴会销售活动（根据地段和地理位置）。Handle all aspects of groups logistics after contract signing including co-ordination with all related departments and execution thereof.跟进所有团队相关事宜，包括酒店内部的配合及协调和执行情况。Maintain a high level of exposure for the hotel in major market areas through direct sales, telephone, fax and written communications.在主要的客户市场，通过销售摆放、电话营销、传真及书面交流使酒店保持高水平曝光。Represents the hotel and participates in domestic and international sales activities.代表酒店参与国内外的销售活动。Constant customer contact directed towards existing customers and potential customers.与既有客户和潜在客户保持密切联系。Assists the Revenue Manager and DOSM in the forecasting of rooms revenue for groups segment.协助营收经理和市场销售总监完成团队客房收入预测管理。Interfaces with operations department on a timely basis.及时与运营部门进行沟通。 Job Specification 职位要求:At least 2 years of work experience at this position in luxury hotel. Candidates with substantial experience in luxury hotel ready to move up will also be considered.具备五星级酒店同等职位两年以上工作经验，或已具备多年相关经验期望获得进一步提升者。Good communication skills and service oriented.具有良好的沟通能力和服务意识。Fluent in English.英语流利。

• 销售总监/销售副总监 DOS/ADOS

• 西安新兴温德姆酒店
• 2019-11-12 09:24:01

岗位职责1.执行会议、政府代表团及散客的销售及跟进接待工作。2.组织销售代表走访客户，管理客户资料。3.掌握内外商务、散客市场动态，组织销售人员走拜访，审核销售代表的走拜访计划及拜访记录。4.检查销售代表的工作，审核EO单，完成季度销售任务。5.编写、修改报价信函、合同及推销文书。6.积极宣传酒店服务和设施，树立酒店形象。7.将工作中存在的问题反映给市场总监。岗位要求1.大专以上文化程度；10年以上同岗位工作经验。2.英语最好听说读写熟练。3.行为举止端正大方，仪容仪表符合酒店行业要求。4.应征者需具备以下领导素能：行动力、决策能力、变更管理、适应能力、沟通能力、以客为尊、人际关系技巧、群策群力、组织理解力、诚信、发展人的能力、解决问题的能力、战略方向、商业头脑、时间和任务管理能力。

• Financial Manager财务经理

• 望长白美憬阁鲁能度假酒店及长白山鲁能瑞士度假村
• 2019-11-12 09:21:38

Overview of duties 职责概述The Finance Manager assists the Financial Controller in overseeing and directing all aspects of the accounting andfinance matter. 协助财务总监监督及指导所有财务和会计方面事宜•Develop and maintain orderly accounting system and participate in regulating the generally accepted accountingstandards.发展和维护有序的财务体系并参与对整体会计标准的调整•Strictly adhere to established internal control and safety system within the department to make the financial datareliable.严格遵守部门现行的内控及安全体系以确保财务数据的可靠性•Regularly review the reports produced and distributed by subordinates for the content, the quality of presentation,accuracy and investigate to clearly all points of varies.定期对下属所做报告的内容、陈述质量、准确性进行检查，以便了解所有变化•Review and authorize necessary vouchers (e.g. payment voucher, journal vouchers etc.)检查和批准必要的凭证单据（比如：付款凭证，分类帐单据等）•Prepare and analyze financial planning for both short-term and long-term.准备及分析短期及长期财务计划•Prepare annual budget and compare actual results with projected one. In addition, also investigate discrepancies.准备年度预算并与实际情况相比较，同时，分析差异•Prepare cash and fund flow including planning for cash management.准备现金及流动资金包括现金管理计划•Prepare financial statistical-data report to highlight to management all aspect of company’s operating andaccounting systems, internal control, etc. on a timely basis or on requisition.准备财务统计数据为管理层指出所有公司经营、财务系统及内控方面的要点，例如，在定时或是按要求准备•Formulate proper management information systems to inform management on a timely basis and within timeschedules.形成适当的管理信息系统以便能够在定时和在时间要求内向管理层传达信息

• 培训与发展经理 Learning & Development Manager

• 成都尼依格罗酒店NICCOLO CHENGDU
  最佳雇主

  最佳雇主
• 2019-11-12 09:21:18

Duties & Responsibilities：职责义务： Assist all departmental trainers with their training.协助所有部门培训人员进行培训。Maintain training records of all colleagues.维护所有同事的培训记录。Create competitions or projects to sharpen skills and knowledge.创建比赛或项目来提高技能和知识。Organize and coordination with Director of HR and Department Heads’ and Wharf Hotel external and internal approved cross-training.组织协调人力资源总监、部门负责人及九龙仓酒店的内外交叉培训。Coordinate departmental cross-training.协调部门的交叉培训。Facilitate total quality management.促进全面质量管理。Analyse Guest Satisfaction Survey for training needs and deficiency.分析客户满意度调查的培训需求和不足。Train Department Heads and supervisors on how to conduct feedback sessions.培训部门负责人和主管如何进行反馈会议。Manage Learning & Development.管理学习和发展。Develop training strategies which address and aligned with hotel guidelines and Human Resources policies on Learning & Development.制定培训策略，以符合酒店的学习和发展方针及人力资源政策。Develop plans to conduct training needs analyses and in-house training on a regular basis.制定计划，定期进行培训需求分析和内部培训。Ensure that Learning & Development are integrated into business plans and budgets, and targeted goals are identified and monitored. 确保将学习和发展整合到商业计划和预算中，并确定和监控目标。 Qualification：任职资格： Minimum 3 years relevant training experience.至少3年相关培训经验。Knowledgeable of Hotel personnel procedures & policies, strong in interpersonal skills.熟悉酒店人事流程和政策，良好的人际交往能力。Strong sense of responsibility and self-motivation.强烈的责任感和自我激励意识。Able to work with all levels of colleagues.   能够和不同层次的同事一起工作。English Fluent in both writing and speaking.英语听说读写流利。Familiar with Microsoft Office: Word, Excel, PowerPoint.熟悉办公软件:Word, Excel, PowerPoint。

• 中国区销售副总监 Assistant Director of Sales - China

• 成都尼依格罗酒店NICCOLO CHENGDU
  最佳雇主

  最佳雇主
• 2019-11-12 09:21:18

Entrepreneurial candidates may apply by sending a full English resume to anita.lee@niccolohotels.comJob Responsibilities:Assist in identifying market needs and trends in travel industry, defining the target markets, monitoring and analyzing competitor’s sales promotion and activities.Implement an effective sales plan and promotional activities for the department; to organize an effective selling approach to be used by members of the sales team; to conduct sales calls and to develop and maintain new potential, productive accounts in local, domestic and overseas market.Supervise and ensure sales staffs are selling services and products of the hotel in their respective territories.  Ensure rates quoted by sales staff are accurate and in line with hotel pricing policy.Maintain an efficient customer filing system and to ensure all sales activity is managed effectively.Generate, develop, promote and solicit accommodation, food and beverage business with special emphasis on commercial accounts.Assist to implement and monitor an efficient administration system in the sales and marketing department to ensure a smooth and effective operation.Conduct international and domestic sales trips, attend local functions, trade shows and promotion to maintain a high level of exposure for the hotel in all markets.Closely monitors accounts revenue and business production for Corporate / FIT / M.I.C.E. accounts.Assists Account director / Director of Sales in the forecasting of rooms revenue and ADR for Corporate / FIT / M.I.C.E. / LSG (Long Staying Guests) groups.Keeps updated with client relationships and overall business goals through close communication with Events Management Team.Handles all aspects of Familiarization Groups including enquiry, co-ordination and execution thereof.Complete other duties as assigned.Job Requirements:Minimum 3 years’ college education, good at English both speaking and writing.Minimum 3 years international hotel experience in sales and marketing.Strong interpersonal and communication skills; aggressive; initiative; self-confident; established relationship with commercial and industry customers.This post needs to station at Shanghai.

• 培训经理

• 南京金奥费尔蒙酒店
• 2019-11-12 09:20:49

岗位职责： 总体上分析酒店和各个部门的培训需要，制定出符合需要的战略，以培训计划的形式提交给总经理和高管团队审核自己熟悉费尔蒙酒店集团的人才与文化和培训标准，对需要的地方作本地化调整确保有效实施以下培训课程：新员工入职培训培训员培训客户服务培训监督各个部门的培训计划进程，以确保培训目标的不断实现建立一个有书籍、录像，期刊和视听材料的培训图书馆以协助培训员的课程培训和帮助员工自我发展与部门领导合作，设计、编制并实施符合特殊部门需求的培训课程。保证培训课程计划的系统性和有效性参加部门的培训会并评价其表现确保部门领导以部门的方针和程序为依托来履行他们培训员工的职责与其他费尔蒙酒店集团内的培训经理联络以分享经验和资源与有关教育机构联络开设酒店培训课程保管好培训资源和材料供应品的当前信息和记录保持最新的培训资源和材料供应商的信息和记录向高管团队和部门领导递交关于所有内部培训课程的简报岗位要求：至少三年大型酒店的培训经理工作经验必须有培训师经验精通酒店经营大专以上学历持指定的有资质的专业培训机构颁发的饭店业培训师资格证者优先积极乐观、精力充沛，具有团队精神，良好的组织和管理才能，能够适应非常繁忙的工作环境

• 人力资源经理 Human Resources Manager

• 珠海新骏景万豪酒店
• 2019-11-12 09:20:47

岗位职责1.负责酒店人力资源部的管理工作。2.负责制定酒店人力资源政策、制度。3.建立酒店的招聘管理体系，有效控制员工流动率。4.制定酒店人力资源规划，并组织实施。5.组织完成年度培训计划，针对核心员工进行职业规划。6.建立和谐的劳资关系。7.建立绩效管理与考核体系。岗位要求1．大专以上学历，从事酒店人力资源工作6年以上。2．熟知国家、地区劳动法律法规及相关政策。3．拥有良好个性与魅力的授课风格，培训技能娴熟。4．具备英语听说读写能力。5．管理类专业，接受过系统的人力资源管理理论培训。

• 客户销售副总监

• 上海佘山茂御臻品之选酒店（原佘山艾美酒店）
• 2019-11-12 09:20:21

职责义务：1.与既有的客户和潜在的客户及合作伙伴保持密切的联系。2.高效认知和掌握销售线索。3.代表饭店参加国际及国内的销售活动。4.发挥创造力，为酒店的产品及部门做出应有的贡献。5.仔细计划与客户的会面，对预定的客户实施客户关系管理，完成销售目标。6.在销售拜访的活动中，按照集团和亚太区的集团规定实施交叉销售。7.在所负责的市场区域内，监视和报告市场及竞争者的情况。8.准备销售报告，确保市场及客户信息的准确性，以便于工作的跟进9.积极地传播产品信息，在负责的市场内营造饭店的知名度。10.在所负责的区域内，与销售总监一起计划销售攻势，并确保其实现。11.主动参与，完成各种销售报告，协助计划和配合销售活动。12.协助配合开发制作所有酒店促销材料。13.管理客户档案数据库。手工或以电脑更新客户档案。14.不断地对下属员工给予持续建议及支持。15.执行上级要求的任务，完成市场销售目标。16.完成销售总监交给的其他任务。专业知识技能：1.具备领导才能，了解所负责部门对各职位的责任。2.掌握使用互联网及其它主要电脑系统的知识,如Opera S&C 和PMS。3.掌握应用销售及前台的电脑系统。4.了解商务旅游、旅游业国际市场，会议旅游及餐饮销售,包含婚宴能够掌握和理解市场和竞争。5.良好的人际交往和沟通技巧。6.独立工作和团队工作的能力。经验：在国际连锁饭店集团担任类似的工作岗位，具有2~3年的经验。

• 副总工程师

• 上海佘山茂御臻品之选酒店（原佘山艾美酒店）
• 2019-11-12 09:20:21

岗位职责1.更新改造计划且督促执行，保证酒店设施不断完善，始终处于正常、完好状态。         2.负责工程部的节支运行、保证酒店最大限度的节能、节支。                    3.根据营业情况和气候及市场能源价格情况，提出节能运行的计划。 4.负责协调和酒店相关的市政工程等业务部门的关系，以获得良好的外部环境。                               5.分析工程项目报价单，对完工的项目组织人员进行评估和验收。岗位要求1.中专以上文化程度；2年以上同岗位工作经验。2.必须掌握机电工程设计基础知识、熟悉电子通讯设备、计算机、暖通、空调、给排水设备、电梯等的使用和维护管理，熟悉基建、环境保护、安全生产、劳动保护方面的政策与法规。3.能充分领会上级的经营意图，正确处理上下级之间、部门之间的关系，并能组织和指挥工程部各项工作计划的实施，确保工程部的正常运转。    4.有强烈的事业心与责任感，有较强的自学能力和适应性，秉公办事，不谋私利。5.擅长工程暖通、机修和空调系统

• 销售经理/高级销售经理 Sales Manager/Senior Sales Manager

• 上海卓美亚喜玛拉雅酒店（Jumeirah Himalayas Hotel Shanghai）
• 2019-11-12 09:19:53

Job Description:Conduct sales calls with the intention of driving revenue as per budgets.根据酒店的预算及利润进行销售拜访。Create and offer proposals to clients as per rate guidelines and contracts to achieve budgeted market segmentation results.根据酒店的价格政策制作并发送报价单和合同给客户，以此获得达到预算的目的。Effectively close a sale or negotiation with a company or an individual using all selling tools and skills available and involve GSO when required in order to do so.利用所有的销售工具和技能有效地获取公司客户或个人的生意，有必要的话让全球销售办公室一起加入。Conduct site inspections for clients and business partners with the intention of highlighting the key and unique selling points of the property in order to drive sales.在带领客户参观酒店时特别强调酒店关键的特色。Liaise internally with various departments to ensure guests recieve the promised and expected levels of service during thier stay与所有的其他部门紧密合作来确保客人在住宿期间感受到酒店所承诺的和其所期望得到的服务。Qualifcation:•Educated up to graduate level•An education qualification in Tourism/ Hotel management would be ideal.•Basic knowledge of revenue management or pricing will also be a distinct advantage, but not necessary.•Minimum 2-3 years previous selling experience in similar capacity with international chain hotels.•Knowledge of Jumeirah would be a distinct advantage•Excellent verbal and written English language skills•Solid working knowledge of MS office applications- mostly Word, Excel and Outlook•Competent in OPERA version 5

• Director of S&M 市场销售总监

• 海口美兰绿地铂骊Q酒店
• 2019-11-12 09:19:46

岗位要求1.大专以上学历，有相同岗位工作经验5年以上。熟悉酒店领域的销售工作。2.在当地有一定的客户群。3.有较强的团队合作意识及团队领导能力。 4.熟悉公关及传媒业务，能协调各岗位的工作。 5.形象气质佳。6.具有良好的英语说话读写能力。

• 高级销售经理 Senior Sales Manager

• 北京东方君悦大酒店
• 2019-11-12 09:19:36

1. 根据市场推广计划，在自己的责任范围实施所有的销售行动。2. 达成月度及年度的个人目标及销售部的部门目标。3. 与有关的运营部门密切配合，确保满足客人的要求和期望.4. 系统高效地致电/拜访重点客户，并向销售部副总监报告生意机会及其他情况。5. 使用销售部数据库并采取适当且有效的销售争取策略，预先筛选并确定目标客户，以增加酒店的市场份额。6. 确保通过直接的销售、电话和书面沟通，高水平地宣传酒店形象。7. 专业地进行日常的电话营销活动，以发现新的生意机会。8. 在VIP客人抵达/离店时，迎接/道别、问候他们。9. 计划并进行对现有及潜在客户的销售旅行，以开发新的生意机会。10.  需要时，宴请或陪同有关人员参观酒店。

• Executive Chef 行政总厨

• 广州海航威斯汀酒店
• 2019-11-12 09:18:32

职位概述：      负责厨房日常运作的总体成功。通过亲自执行任务展示烹饪技能，同时领导员工并管理所有与餐饮相关的职能。努力不断提高客人和员工的满意度，同时最大限度地提高所有责任领域的财务业绩。监督所有厨房区域，以确保提供始终如一的优质产品。负责指导和培养员工，包括直属下属。必须确保满足卫生和食品标准。责任领域包括监督所有备餐区（如宴会、客房服务、餐厅、酒吧/酒廊和员工食堂）和所有配套区域（如洗碗室和采购室）。        教育和经验要求  1、6 年以上厨房、餐饮或相关专业领域工作经验。或在经认可的大学取得烹饪术、酒店和餐厅管理或相关专业的两年制学位；2、4 年以上厨房、餐饮或相关专业领域工作经验。3、领导酒店厨房运作，为所有日常运作提供指导。4、为下属提供指导和指示，包括设定绩效标准和监督绩效。  5、倡导健全的财务/业务决策；表现出诚实/正直；以身作则。6、审核人员编制，确保宾客服务、运营需求和财务目标均得以满足。 7、了解并实施品牌的安全标准，确保满足烹饪标准和责任，为菜品开发提供指导，监控生熟食品的质量，确保符合标准。  8、定期准备和烹饪或为特殊客人或场合准备和烹饪各种类型的食品，确保卓越的客户服务。 9、通过沟通和协助个人了解客人需求，并在需要时提供指导、反馈和个人辅导，改善服务质量。10、表现出宾客接待方面的领导力，体现卓越的客户服务，并为客户关系营造积极的氛围；授权员工提供卓越的客户服务。制定指导方针，让员工了解有关期望和因素。确保员工接受持续培训以了解客人的期望。  任职资格：同上

• 销售总监

• 贵阳铂尔曼大酒店
• 2019-11-12 09:17:49

岗位职责:1.负责规划，指导和评估所有销售和市场营销活动，。2.确保所有的营销，销售，广告，预定和公共关系方面的努力能提供利润的最佳回报，和提高销售业绩。3.定期联系重要客户和政府部门，特别是有公司业务的客户，并将客户的负面反应及时反馈给管理层。4.时刻关注酒店的特殊项目/促销活动和广告计划以便灵活应对客户。5.紧密关注与竞争有关的信息（位置、价格、定期开展的、按季开展的和更频繁开展的服务）。6.确保营销方案的执行并监管其过程。如有需要，（每季度）更新方案。7.协助酒店总经理制定年度销售计划。8.与市场总监配合，确保所有销售和公共关系广告取得最佳回报。岗位要求:1.本科以上文化程度；3年以上同岗位工作经验。2.英语听说读写熟练。3.行为举止端正大方，仪容仪表符合酒店行业要求。4.对本地销售市场有深刻的了解。5.对酒店销售有深刻的认知及独到的见解。6.应征者需具备以下领导素能：行动力、决策能力、变更管理、适应能力、沟通能力、以客为尊、人际关系技巧、组织理解力、诚信、发展人的能力、解决问题的能力、时间和任务管理能力。

• Food & Beverage Manager(Per-Opening)餐饮部经理(筹备)

• 弥勒美憬阁酒店
• 2019-11-12 09:17:33

KEY RESPONSIBILITIES主要职责1.Determines operational policies and standards on all Food & Beverage matters of hotel level.制定与餐饮相关的制度和标准。2.Establishes standards of food & beverage sales, trends and inventories.建立标准的餐饮销售，趋势和目录。3.Recommends changes or innovations in policies, procedures and equipment.不断的改进制度，程序和设备。4.Confers with management on reports, forecast budgets, policies and future planning.在报告，预算，政策和未来计划上与管理层协商。5.Reviews price, sources of supply, food & beverage sales, trends and inventories.查看价格，供货来源，餐饮销售，趋势和清单。6.Ensures top quality food and service to have complete guests’ satisfaction.确保优质食品和服务使客人满意。7.Informs management on sales submits monthly financial statements and comments on the operation.在月底每个管理人员提交财务报表和提出意见。8.To work closely with CDT and mgmt. team to come out the annual F&B business plan to ensures that goals are achieved as outlined in the profit budget.与商务发展部和管理层一起，制定出全年的餐饮商业计划，以确保可以达到预算利润目标。9.To work closely with MarCom team to come up the Marketing plan for F&B;与市场传媒经理一起商讨和确定全面的餐饮推广计划；10.Ensures that all licenses for the entire department is approved and available.确保所有执照已经申领完成。11.Prevents description of the department by overseeing all supplies and service.对供给和服务做出提前监督。12.Meets purveyors to learn new products or methods.和承办商见面学习新产品的使用。13.Ensures that a training program is available and followed.确保培训计划按要求准时执行。14.Ensures that all employees are trained to a Accor standard.确保所有员工达到雅高酒店国际标准。15.Review departmental programs to ensure development of future departmental heads.查看部门计划，来确保部门未来领导人的发展。16.Review regular career paths with the General Manager and Director of Operations.与总经理和运营总监回顾规则事业。17.Keeps him aware of what the competition is doing the makes sure prices comparisons up-to -date at all times.了解直到今日的所有竞争对手在产品、价格和服务等各方面的最新动态。18.To conduct monthly market survey with percurement and mgmt. team to know the most updated food concept in the market place and adapt to own hotel, to maximize the revenue;每个月与采购部和管理层一起，了解市场最新的菜品，并在酒店实现产品更新，以实现利润最大化；19.Maintains the highest standard of personal professional image, conduct, knowledge and skills related to the job responsibility.维护最高的专业个人形象。20.Establishes & maintains effective employee relations at all times.建立和维护员工关系。21.Participates in, or executes, any other tasks that may be assigned by management within the scope of the companies’ business.参与和执行与企业相关的一切工作。22.Maintains professional business confidentiality.保护商业秘密。23.Participates in, or executes, any other tasks that may be assigned by management within the scope of the companies’ business.参与并执行任何酒店商务活动范围之内的工作任务。24.Food & Beverage mission is established and instilled in all team members.餐饮部的工作使命，在所有员工当中被建立并贯彻。25.Keep the Safety & Security as the first priority for any decision-making on daily routine;在任何时候，将安全和保障放在日常工作的第一位；26.Keep on learning the risk mgmt. knowledge and conept to demonstrate on daily routine to minimize any potential risk in Health Club;保持学习集团关于风险管控方面的知识和技能，并与团队成员分享和实践，以降低我们日常工作中的风险；27.Execute the project responsibilities in the hotel project team(s).加入酒店的项目工作组时，认真履行相应职责。Specific Job Knowledge, Skill and Ability工作技能技巧要求：1.Very good English skills (written & verbal) 精湛的英语口语及书写能力2.Computer operation and familiarity with some software packages, including Spreadsheet programs精通计算机程序，熟知软件及电子表格系统3.Good leadership skills / good training skills / strong organization skills 领导才能 / 培训技巧 / 组织能力4.Open minded and outgoing personality 开朗及外向性格Required Qualifications 必要的资历要求：1.University Degree or Diploma Holder. 大学毕业.2.Technical course in F&B management. Minimum 3 years full time course. 3年的餐饮技术管理课程.3.At least 3 years working experience in a similar position in 5 star hotel. 至少3年以上五星酒店相关工作岗位经验。Preferred Qualifications 更高的资历要求：1.     Ability to be resourceful, creative and maintain flexibility. 具有策略性、创造性及灵活性。2. Other operations department management and labor related experience preferred. 有其他运作部门工作经验者将被优先考虑。3. Pre-opening hotel or resort hotel experience a plus. 具有筹备酒店或度假酒店工作经验更佳。

• Executive Housekeeper行政管家

• 弥勒美憬阁酒店
• 2019-11-12 09:17:33

KEY RESPONSIBILITIES主要职责This position is concerned with over-all operation of Housekeeping and Laundry and coordinating with all related department mainly Food & Beverage, Front Office and Engineering.本岗位负责客房部和洗衣房的所有部门的运营，并且协调餐饮部、前厅部及工程部等其它部门。1.To direct the activities of Housekeeping daily operation to maintain and improve high cleaning standard of guestrooms and public areas as well as courteous service to guest.指导监督客房部每天的运营，保证客房和公共区域都达到清洁标准以及所有员工的对客服务水准。2.To establish the skills analysis manual for all the staff in Housekeeping Department.亲自为本部门的所有员工制定职业技能分析。3.To administrate the hiring and handle the resignation, rewards, reprimand of all the staff in Housekeeping and Laundry Departments in consulting with Personnel Office.与人事部门配合，执行对本部门员工的雇佣解聘、薪金奖励及罚金制度。4.To establish standard of cleanliness for all the area under his / her control.确保所有区域都达到了清洁标准。5.To institute working rules and practices to meet these standard.建立一系列工作标准并且使员工达到标准要求。6.To establish training program, methods and procedures for development of employees.为员工制订设计培训计划、方法及步骤。7.With the assistance of subordinates, to supervise staff of Floor Supervisors, Room attendants both in public area and guest rooms. Linen room attendants, Seamstresses, Carpet men, Order Takers, Clerks and Laundry Workers.在助手的协助下，监督楼层主管、楼层服务员、布草房员工、缝纫工、清洁工、定货员、文员及洗衣房员工的正常工作。8.To balance staff working schedule to meet peak and slack periods and maintain a close payroll control.平衡协调淡旺季的员工工作安排，维持控制工资成本。9.To prepare annual uniform budget, and operating equipment budget in consulting with management and the relevant department.制定每年的制服预算，在管理部门和其它相关部门的协调下经营制定设备装置预算。10.To make regular tour of inspection in vacant and occupied guestrooms to assure the cleaning standard is kept.经常检查空房和在住房，确保房间达到高清洁标准。11.To maintain effective communication with Engineering for repairing and maintaining of guest - rooms and ensure rooms are in good condition at all times.和工程部保持有效沟通与合作，维护保养客房，使房间一直处于一种良好的状态。12.To consult with Front Office regarding room blocking for special repairing or spring cleaning and return for sale at short length of time.与前厅部协调配合，关于关闭维修房和需全面清理的房间，并保证在最短时间让其恢复以供出售。13.To hold daily briefing with floor supervisors, to give information about daily expected VIP arrivals, guest complaints and special assignment etc.每天参加楼层主管的会议，告知当天预抵的VIP的相关信息，以及客人的意见投诉和其它一些当天任务安排等。14.To conduct a monthly Housekeeping communication meeting to discuss the staff feedback, to rectify the errors for improvement, to communicate all the special instructions and happenings within the hotel, other than morning briefing.进行月度客房部沟通会议，听取员工意见以更改完善管理办法。15.To attend various meetings to exchange ideas for constructive improvement of hotel operation and keep the subordinates informed for any management’s decision.参加各种会议，发表交流关于酒店发展的建设性想法，保证管理层的决策信息的确认性和时效性。16.To endorse all the purchased items and make receiving inspections for assurance quality and quantity.对所需要采购物品的签字确认，并且对所领物品检查确保其质量和数量。17.To suggest and consult with the management for any changes or renovation which is necessary either guest rooms or public area.关于客房和公共区域内的任何必要的改变和重新装修，可以向领导层进行建议并实施。18.To be responsible for room linen and F&B linen inventories, to supervise and arrange taking of physical inventories.确保客房和餐饮棉织品的盘点工作，监督和安排各种物品存货。19.To supervise laundry daily operation to provide daily guest laundry service, house linen and uniform.监督洗衣房每天的正常运作以确保为客人提供高效洗衣服务，和内部棉织品及员工制服的充足性20.To maintain linen room, uniform and house linen repair service. To observe house linen, uniform and cleaning equipment constantly to avoid abuse and minimize loss and damage.确保布草房的维护、制服以及客房棉织品的织补工作。保证客房布草、制服的清洗设备的正常运行，避免滥用及降低损失和毁坏。21.To evaluate the performance of the department personnel from time to time.时刻对团队成员的表现进行现场点评和帮助；22.To interview staff who involves problems and listen so as to solve or smooth troubles.对于遇到困难的团队成员进行交谈，倾听和帮助解决或缓解问题23.To recommend candidates for the career developing institute or cross exposure in sister hotels or for other courses training.推荐高潜力的团队成员在职业发展方面需要的协助，例如到姐妹酒店进行交叉培训，或者参加培训项目等；24.To determine discards of blankets, bedspreads, drapes, room linen and Food & Beverage linen etc.对于报损的地毯、被子等房间的布草，以及餐饮布草，进行鉴定25.To familiarize latest computer system extracting updated information on close watch in expenses of guest supplies, cleaning supplies and manning etc.与供应商及外界清洗顾问经常会面以保证对新的有效的清洗产品和设备的信息掌握，熟悉网络使用，关于客用品要保证信息的最新更新。26.To be absolute guest orientated manner and mind, to control on any aspect and to care properties.以客人的举止及想法为取向，全面控制客房部的任何方面，关注收益。27.Carry out exit interviews.实施员工离职面谈。28.Keep the Safety & Security as the first priority for any decision-making on daily routine;在任何时候，将安全和保障放在日常工作的第一位；29.Keep on learning the risk mgmt. knowledge and conept to demonstrate on daily routine to minimize any potential risk in Health Club;保持学习集团关于风险管控方面的知识和技能，并与团队成员分享和实践，以降低我们日常工作中的风险；30.Abide by the Hotel’s Policies and Procedures, Accor Code of Business Conduct and the hotel’s Associate Handbook.遵守饭店的工作政策及程序，遵守雅高的商业行为规范以及员工手册中的条款。31.Execute the project responsibilities in the hotel project team(s).加入酒店的项目工作组时，认真履行相应职责。32.Ad hoc assignment from the hotel management.完成酒店管理层交代的其他任务。Specific Job Knowledge, Skill and Ability工作技能技巧要求： 1.Good knowledge of all Housekeeping areas, i.e. Guest floor, P.A. and laundry operation Basic 具有良好的关于管家部楼层，PA，以及洗衣房运作方面的专业知识2.Good manager of people 有良好的管理能力3.Administration skills 一定的管理技巧4.Quality improvement skills 有改进服务品质的方法Required Qualifications必要的资历要求：1.University degree in Hotel Management preferred. Can be replaced by adequate experience 具有酒店管理学位的优先，或具有相当丰富的工作经验2.Three years as assistant housekeeper is necessary 至少三年的行政管家经验Preferred Qualifications 更高的资历要求： 1.Ability to be resourceful, creative and maintain flexibility 具有策略性、创造性及灵活性2. Pre-opening hotel or resort hotel experience a plus. 具有筹备酒店或度假酒店工作经验更佳。

• Front Office Manager 前厅部经理

• 弥勒美憬阁酒店
• 2019-11-12 09:17:33

Position Summary职位概述 This position is concerned with the strategic management of the Front Office Department following Accor brand standards, policies and procedures. Responsible for the operation of all Front Desk operations, Concierge .这个职位要求是根据雅高品牌标准和政策程序，对前厅部进行直接管理，负责所有前台运作、礼宾部的运营。Key Takes 主要职责：1.To maintain a high customer service focus by approaching your job with the customers always in mind.要保持高品质的服务水准，要记住，客人才是我们每天工作的中心。2.To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.保持一个积极的态度，履行个人的职责和主动权去解决问题，永远和你的客人和员工进行清晰明了的沟通。3.To be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance.目的明确地，坚定地，热情洋溢地执行所有工作任务，把握时机去学习新的工作技巧和知识，以改进和提高你个人的绩效。4.To be flexible, responding quickly and positively to changing requirements including the performance of any tasks requested of you.灵活性地，积极地进行反应，清晰明确地改变职位需求，这包括一些工作对你工作表现的要求。5.To maintain high team focus by showing co-operation and support to colleagues in the pursuit of team goals.主张以团队为核心，是展示团结协作和支持同事达成团队目标。6.To contribute ideas and suggestions to enhance operational/environmental procedures in the Hotel.贡献自己的观点和意见，强化酒店操作运作的、环境周围的的程序。7.To perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.以确保你的安全和你工作场合里其他人的安全为前提，执行和完成所有的工作职责。Specific Job Knowledge, Skill and Ability 工作技能技巧要求： 1.Awareness and sensitivity to the concept of luxury and quality 对奢华和质量的高度灵敏2.Responsive and genuine with customers 对客人负责、诚恳3.Confident with customers 对客人自信4.Going above and beyond the regular duties 超出日常职责5.Communicates effectively and clearly 有效清晰交流6.Inspires co-operation and commitment 灵感合作和许诺7.Adapts work style and ethics appropriately 适当调整工作风格和规范8.Actively listens and builds on other ideas 积极聆听、多方位思考9.Effectively understands and uses resources 有效理解和利用资源10.Is culturally sensitive 文化敏感11.Good written and verbal skills 良好写作和口头表达能力12.Strong leadership and people management skills, added with good training skills 强有力的的领导力和人员管理技能，以及培训技能13.Guest oriented and able to confidently build and exceed the service standards 以客户为导向，并能够自信地建立和超过服务标准14.Strong interpersonal skills and attention to detail  较强的人际处理能力并关注细节Required Qualifications必要的资历要求： 1.Undergraduate Degree. (College graduate). Major in hotel management 本科学历，(大学毕业)，主修酒店管理专业2.3-5 years working experience with same position in Brand Hotel 3-5年同等岗位品牌酒店工作经验3.English & computer ability required 英语及电脑运用4.Good community ability required 较好的沟通能力5. Pre-opening hotel or resort hotel experience a plus. 具有筹备酒店或度假酒店工作经验更佳。

• Marketing & Communications Manager 市场传讯经理

• 弥勒美憬阁酒店
• 2019-11-12 09:17:33

Position Summary 职位概述  The Marketing Communication Manager is responsible for the promotion of the hotel, its image, facilities and services to the general public, customers, the hotel and the community. She is also responsible for gaining positive exposure for the Hotel in the mass media and the community, as well as building a solid presence in the market by maintaining good relationship with the press and the local community.市场传讯经理负责向大众，消费者，酒店业和政府机构提升酒店形象，设施以及服务。同时向广 大媒体和政府机构争取正面的曝光，并且通过于媒体和政府机构维持良好关系在市场上建立一个 坚实社会地位。1. Planning, budgeting and execution of the hotel are advertising campaigns in liaison with the company’s official advertising agency.与专业广告发布公司联系，制定并执行酒店的广告预算和对外广告发布。2. Coordination and implementation of communication plan for the hotel activities and promotions in coordination with various revenue-earning departments in the hotel (i.e. sales, food and beverage, spa etc.)协调并执行与酒店所有营运部门的酒店活动和促销的沟通计划（如销售，餐饮等）。3. Development of good relations with the media (print, broadcast, etc.) and implementation of the hotel’s publicity campaign.与媒体建立良好的关系（出版物、广播等），执行酒店的市场宣传活动。4. Management of a complete, targeted data base and direct mail campaigns to promote hotel business.管理一个全面有目标性的资料库，并直接邮寄酒店促销活动广告。5. Overall supervision of production of hotel printed materials to ensure compliance with Accor Identity Guidelines.全面监督酒店所有印刷产品以确保和雅高指导方针的一致性。6. Work with Hilton web marketing to ensure contents of Accor Hotel pages are updated at all times.与雅高酒店网络合作确保酒店主页保持信息及时更新。7. Monitoring and control of expenses based on approved Sales & Marketing budget.根据业务发展部的预算监控开支。8. Coordination and implementation of various hotels projects in liaison with other hotel department s and/or outside organizations/ government bureaus.  通过与酒店其他部门，或者外界组织，政府部门联络以协调并执行酒店不同项目。9. To ensure press releases are sent to all local & regional newspapers and magazines on all happenings/ events in the hotel.及时发布酒店活动新闻稿至各类报纸杂志。10. To coordinate with all activities concerning publicity in film shooting, photo shooting, interviews by local & overseas media etc.协助国内外媒体的摄影，摄像和采访。11. To maintain stock inventory of an updated photo library and press kit.及时地更新图库和宣传资料袋以维持固定资本清单。12. To be responsible for the preparation, planning and executive of the hotel’s public relations activities plan.负责酒店准备，策划和执行酒店公关活动的计划。13. Maintain update profiles of the hotel’s key personnel.不断更新公司领导层资料。14. To coordinate with the printing, design as well as adherence to the corporate guidelines for all printed materials of the hotel.根据酒店标准设计印刷品并确保印刷品的质量。15. Regular communication & entertainment with the local press.与当地媒体保持正常交流和宴请。16. Supervision of design projects.监督设计项目。17. Handle the administration of the Marketing Communication Department . 负责市场传媒部管理工作。18. The management reserves the right to change / extend this job description if necessary at any point of time during her / his employment.如有必要 ，该部门有权更改或补充该职位描述。19. Carries out any other reasonable duties and responsibilities as assigned.完成任何其他合理的职责和被指派的职责。   职位要求Specific Job Knowledge, Skill and Ability工作技能技巧要求：1.Creative writing skills.创造性的写作技巧。2.Extensive knowledge of Ad. / Media Planning and printing/ production process.丰富的广告媒体计划和印刷生产知识。3.PC knowledge: Word, Excel, Web and basic knowledge of Desktop Publishing System.电脑知识：Word, Excel; Web 和基本台式印刷系统知识。4.Organized, detail-oriented and with good administrative skill.拥有组织能力，明确导向性的行政管理技巧。5.Good contacts with local press.和当地新闻媒体的良好沟通。Required Qualifications必要的资历要求： 1.Mature & Outgoing.成熟外向。2.Extensive experience in hotel work.深厚的酒店工作经验。3.Fluent in both written and oral English and Chinese.中英文口语和书写流利。4.With strong multi-media network.拥有强大的大众传媒网络。Preferred Qualifications 更高的资历要求：1.Ability to be resourceful, creative and maintain flexibility.具有策略性、创造性及灵活性。2.Knowledge and skill in crisis management.具备处理危机的知识和能力。3. Pre-opening hotel or resort hotel experience a plus. 具有筹备酒店或度假酒店工作经验更佳。

• Assistant FC (Owner)业主财务副总监

• 弥勒美憬阁酒店
• 2019-11-12 09:17:33

KEY RESPONSIBILITIES主要职责 Coordinate the hotel the financial management work synthetically , on behalf of the owner side,assist the hotel General Manager and DFC in the financial management of the hotel, as well as follow up and supervise the completion of the various financial indicators according to owner request.综合协调酒店的各项财务管理工作，代表业主方协助酒店总经理和酒店财务总监进行酒店的财务管理工作，并按照业主方要求协调跟进和监督管理酒店各项财务指标的完成情况。Essential Duties and Responsibilities主要职责和责任1. On behalf of the owner party’s benefit to be the hotel AFC(Owner’s ), coordinate the pre-opening preparatory work and the financial management work, as well as follow up and supervise the completion of the various financial indicators according to owner request and make recommendations to the hotel management..代表业主方出任酒店业主财务副总监，综合协调酒店开业前的各项筹备工作以及开业后的财务管理工作，按照业主的要求协调跟进和监督酒店的各项财务指标的完成，并向酒店管理方提出建议。2. Coordinate and supervise the hotel financial accounting procedures, control the financial revenues and expenditures of various departments, review their annual financial plan, annual reports and statistics, audit and control the purchase plan of fixed assets, and low value assets , ensure the supply of funds as well as carry out the financial management measures, and the financial training.负责协调和监督全酒店财务核算程序，控制各部门的财务收支，审核年度财务计划、年报表、统计报表，审核并控制固定资产及低值易耗品尝的购置计划，保证资金供应，落实财务管理措施，负责督导财务人员的各项培训。3. Check the hotel management budget, and give the professional advice according to owner’s requirement;审核酒店管理方提供的预算，并根据业主要求提出专业意见。4. Provide the effective suggestions for the management about the relevant laws and regulations, insurance, tax, auditing, and banking, etc;能在相关法规、保险、税务、审计、银行等方面，对管理层提供有效建议。5. Monitor and evaluate the hotel's annual budget, meanwhile keep the real-time coordination with the hotel, promote the realization of the management goal, maximize economic beneficial effect to speed up the return on investment;对酒店年度预算进行监控和评估，与酒店的实时协调，推进经营目标的实现，最大限度地提高经济效益以加快投资回报。6. Within the scope of business,carry on the effective management of working capital and the company's cash flow through a high level of financial control to protect company's assets;在经营范围内通过高水平的财务控制来保护公司资产，对运作资金及公司的现金流进行有效的管理。7. Guide the financial management, accounting, accounting supervision work of hotel ;指导酒店做好财务管理、会计核算、会计监督工作。8. Guide the financial management of the hotel rules and regulations, supervise and inspect of the hotel financial operations and the balance of the funds, as well as help to establish and improve the internal financial management and monitoring mechanisms;指导酒店财务管理方面的规章制度，监督检查酒店财务运作和资金收支情况，帮助建立健全内部财务管理与监控机制。9. Put forward to the auditing opinions before the large hotel economic business decisions,such as loan guarantees and other major economic transaction and operational matters , and make inspection and supervision of the decision-making and implementation procedures ;在酒店大额资金调度、贷款担保等重大经济业务事项的决策之前，提出审查意见，并对其决策和执行的程序进行检查监督。10. Audit the important external financial statements and reports;审核对外报送的重要财务报表和报告。11. Responsible for the Liaison work between fiscal, taxation, banking, and insurance department.负责与财政、税务、银行、保险等部门的联络工作。12. Perform any other duties or responsibilities as required by Company.根据公司要求履行其他责任和义务。职位要求REQUIRED QUALIFICATIONS 资质要求1. Required Skills / Certificate 技能 / 证书2. Computer Skill: Skillful to operate Office电脑操作技巧: 熟练使用MS办公软件3. English Language Level: Fluent in English spoken and written is preferred 英语水平：口语与书写流利为佳Qualifications 资格 1. Team Focused 关注团队:Support colleagues 给予同事支持Explain what to do and the reason 阐述工作任务及其原因2. Action Oriented 行动导向Strives to deliver consistently 力争始终如一的完成工作Focus on details and standards 关注个人工作的细节和标准3. Passionate工作热情Understand guests’demand and the market 理解客户的需求和市场Create a positive environment for changing 为变革创造一个积极的环境4. Business skills 业务技能Understand the short-term opportunities of reform 了解短期的变革机会Understand the profit model 了解企业如何盈利Experience 经历要求 1. Bachelor degree in financial management and the related majors;本科学历，财务管理相关专业。2. Have 8 years working experience in hotel accounting or finance, with 5 years experience in same position of?financial management, and if an financial management working experience in the international brand hotel is preferred;需有8年以上酒店会计或财务工作经验，其中5年以上同等职位的财务管理经历，有国际品牌酒店财务管理工作经历者优先。3. Familiar with the accounting software ,office software,and the international hotel financial information management system;熟练掌握财务软件和办公软件运用，熟悉国际酒店财务信息管理系统。4. Proficient in the financial management knowledge of financial budget, analysis , familiar with the dynamic and?development trend of the hotel industry , as well as have the knowledge and practice of the modern hotel financial management system ;精通财务预算、分析，具备优良的财务管理知识，熟悉酒店行业的动态及运营发展趋势，对现代化酒店财务管理模式有系统的了解和实践。