【岗位职责】 1、每日核对前台收银系统订单收款情况，及会员积分管理登记。 2、负责监督酒店信贷债权的货币资金回收，加速资金周转，减少被人占用，避免坏帐损失，正确核算，及时反映债权的存在落实清算工作，定期向领导准确无误地反映每月应收帐款的余额和结算情况，提供有关资料，如出现违反结算规定的情况及时向财务总监报告，并提出解决措施。 3、整理保存各协议单位的信贷合同、登记台账，并提醒销售即将到期的信贷合同，审核信贷申请，确保所有挂账均有信贷已批准的信贷审核程序，每日更新信贷押金台账，电子和纸质文档的归档 4、编制“应收帐报告”，定期向财务总监反映债权情况。 5、加速欠款追收，使应收帐控制在定期范围之内。 6、采取积极措施回收资金，避免坏帐损失。 7、每月按时做好帐龄分析报上司，保证回笼资金的安全，对回笼资金的安全负责。 8、负责各销售渠道的费用核对、审核，核对清理由第三方自动扣除佣金的收款差异 9、负责收入发票的核对、供应及入账。 【岗位要求】 1、大专以上学历 2、酒店财务1年以上工作经验，获得初级会计证书优先 3、熟悉国家相关法规，熟练掌握相关软件技能(财务软件:金蝶) 4、熟悉酒店财务与税收制度，能够全面掌控整套财务流程 5、具有很强的财务、税务策划能力 6、具有良好的沟通与表达能力、较高的专业技巧、对工作严谨、认真细致、责任心强

岗位职责   1、提供全面的游泳私人教练服务；   2、为宾客科学制订体能营养训练计划，建立并运用会员运动习惯、喜好档案；   3、指导宾客正确的锻炼，作好宾客的健身记录，保证宾客绝对安全；   4、能够与健身会员建立良好联系，维系并能开拓客户关系；   5、随时保持高标准的健身指导和专业性。     任职要求：   1、熟悉游泳池，掌握游泳和救生急救技术，懂得游泳卫生消毒知识；   2、热爱健身运动，具有一定健身基础理论知识；   3、与宾客的有效沟通能力强；   4、持有救生员上岗证；   5、形象气质佳，工作主动、热情、认真，责任心强，只招女士。 底薪+提成+绩效+年终奖+晋升平台+固定班车接送+各节日福利等 工作地点：成都市双流区牧华路9号1段-牧马山蔚蓝卡地亚

Execute job tasks according to the pre-defined standards &  procedures and in compliance with the company employment handbook. 根据拟定的规定条例以及公司员工手册执行其职责范围内的工作。 Ensure Front Desk area up to standard and all operating equipment  is well-maintained. 确保前台区域符合标准,所有营运设备运作正常. Demonstrate honesty, reliability, ethics, and professionalism;  demonstrate consistency between words & behaviour. 展现诚实，可靠，规范及专业的工作礼仪。 Accept personal responsibility and accountability for achieving results within targeted timelines; ensure clear authority and accountability for results by others. 在规定的时限内承担相应的责任及义务从而完成任务。并清晰其他职务的权限及责任。 Ensure all tasks are carried out accurately, efficiently and within  the allocated timeframes for each task. All tasks must be closed in the FCS system once completed. 在指定的时间内准确,有效地执行每一个任务.一旦完成后,所有任务都必须在FCS系统中被关闭. Be fully knowledgeable about the hotel facilities, functions and  local area information. 熟知酒店设施,功能及当地区域信息. Add value through operational efficiency through process  improvement; understand and focus on the key drivers of sales, colleague  and customer satisfaction, profitability, and quality. 通过收入的增长和有效的运作提升价值；理解并关注销售，同事和宾客的满意度，收益和质量的关键。 Be familiar with hotel emergency procedures e.g. fire alarm and  take charge during emergency situations. 熟悉酒店对于紧急情况的程序，例如：遇火警时负责紧急情况的处理。 Perform accurate registration of arriving guests according to the  hotels standards & procedures and guest reservation information and  preferences. 遵循酒店规定，宾客预定信息及喜好，准确地为入店宾客提供入住登记手续。  Perform accurate cashiering duties for departing guests according  to the hotel standard & procedures while using and balancing their individual house bank. 遵循酒店关于收银员管理个人备用金的规定，准确地为离店宾客办理结账业务。 Up sell and cross sell of hotel rooms and facilities to maximize revenue. 推销酒店其他房型及其他产品从而最大化增加酒店收入。 Conduct foreign currency exchange for in house guests. 为住店宾客提供外币兑换业务。   Handle pre-block room for VIPs or other special attention guests. 处理VIP客人及其他需特殊照顾宾客的提前入住登记工作。 Attend to all guest enquiries with poise in a helpful and  professional manner. 用乐意和专业的态度应答宾客所有的询问。 Understand the hotel PMS in regards to Front Desk operation. 理解酒店使用系统中有关前台营运的知识。 Handle city ledger payments. 处理挂账。 Handle on day walk in reservation requests. 处理无预定宾客前来登记及宾客的其他要求。 Update guest profiles accurately in the hotel PMS and registration  cards. 准确地在酒店系统中更新宾客的资料以及填写宾客入住登记卡。 Work closely with other departments to ensure a seamless service flow for the guests to maximum guest satisfaction. 和其他部门紧密合作以确保为宾客提供无可挑剔的服务从而最大化提高宾客满意度。 Understand their role in an emergency situation in the hotel. 理解在酒店遇到紧急情况时应充当的角色。 Attend assigned training sessions on time and as scheduled. 依照安排准时参加培训课程。 Ensure attendance to work is on time as scheduled. 按照班表安排准时上班。 Work over night shifts as required. 根据需要出勤夜班。 Balancing of all cashiers’ cash float at the end of each shift. Any  discrepancy must be immediately reported to FD Supervisor/Duty Manager/Asst.Front Office Manager. 每个班次结束后确保现金无误。任何差异必须及时向当班主管、大堂经理或前厅部副经理汇报。 Basic clerical or administrative work. 基础的行政或文员的工作。

§  确保所有员工遵循品牌承诺并始终提供优异的对客服务。 Ensures that all Front Office employees deliver the brand promise and provide exceptional guest service at all times. §  确保前厅部员工适时的为其他部门员工提供同样优质的服务。 Ensures Front Office employees provide excellent service to internal customers as appropriate. §  协助问候并向贵宾和长住客人提供入住登记服务。 Assists in greeting and checking-in VIP and Long Stay guests. §  确保所有前厅部员工知悉最新的促销信息，规章制度及其他重要信息。 Ensures that all Front Office employees are familiar with the hotel’s products and services. §  协助推行客人认知计划并更新客史数据。 Assist to implement consistent guest recognition programmes and maintains a relevant guest history database. §  礼貌而高效地处理所有客人和内部的投诉和询问，确保问题得到圆满解决。 Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily. §  经常性的亲自确认客人在入住和离店过程中得到尽善尽美的服务。 Personally and frequently verify that guests are receiving the best possible service during check-in and check-out. §  在前厅办公室投入一定的时间, 确保有条不紊的运作并且实现酒店品牌的承诺。 Spends time in Front Office areas to ensure that the area is managed well by the respective team and deliver the brand promise. §  保持与顾客和同事之间良好的合作关系。 Maintains positive guest and colleague interactions with good working relationships. §  确保客人信息的历史记录得到精确的维护，并提前对回头客进行入住登记。 Ensures that guest history records are accurately maintained and all repeat guests are pre-registered. §  与相关部门协作，协调贵宾在店内的各项活动。 Co-ordinates VIP movements with relevant Departments as advised.号

岗位职责 1、负责健身中心各项目的经营策划，完成销售任务； 2、根据公司需要对员工进行各种培训以提高工作水平，保护员工热情及动力； 3、周边市场拓展、合作及外销工作； 4、处理重大宾客投诉，维护酒店利益。 岗位要求 1、大专以上学历，有相同岗位工作经验2年以上； 2、有拓展市场，发展业务的能力； 3、掌握酒店基础管理知识，懂得成本管理与核算，熟悉健身设施管理，了解市场营销学和公关知识。

§  仔细计划将销售咨询电话转变成详细的工作目标 Carefully plans Sales Calls into defined objectives. §  协助进行广泛的竞争者研究，保证对酒店产品良好认知 Assists to conduct extensive competitor research and maintains excellent Product Knowledge of the Hotel. §  通过电话销售、合同和文字联系方式等手段保证酒店高知名度 Ensures a high level of exposure for Hotel through direct sales solicitation via telephone, contracts and written communications. §  专业地进行常规电话销售，开发新客户 Professionally conducts routine telemarketing activities to identify new accounts. §  确保所有指定客人账户信息被定期在记录中和在电子数据库系统中更新 Ensures that the relevant information of all allocated Accounts is being updated regularly in the record or electronic database system. §  在助理销售部副总监/销售经理不在办公室期间应答所有电话和咨询，保证精确并及时地接收并向相关经理传达信息及口讯。 In the absence of the Associate Director of Sales/ Sales Manager/ Sales Executive, responds to all telephone calls or inquiries, ensures information/ messages are accurately received and relayed to the managers concern in a timely manner. §  根据要求跟进销售经理要求或指派的销售机会或任务 Follows up sales leads whenever required or assigned by the Sales Managers/ Executives. §  及时准备、编辑和分发周度/月度报告 Prepares, compiles and distributes the weekly/ monthly reports in a timely manner.  §  集会和活动等原始记录要正确保存 Ensures the activities/ events log book is being accurately maintained. §  协助编辑市场调查和竞争者研究报告 Assists in the compilation of Market Surveys and Competitor Researches report. §  协助向索取酒店信息的客人分发相关材料 Assists in the distributions of relevant hotel information to clients when required. §  协助/参加突击销售活动 Assists/ participates in sales blitz. §  与确定的客人保持良好联系，在必要时尽可能提供帮助 Maintains good relationship with the established clientele and provides all necessary assistance when required. §  与相关运营部门紧密合作确保满足客人需求和期望 Liaises and works closely with the related operation departments ensuring guests needs and expectation are being met. §  准备并保证客人预订的所有集会和活动被及时分派到相关部门。 Prepares and ensures all Events Orders are distributed to concerned department on a timely manner. §  在销售经理不在办公室时协助跟进所有事务 Assists the Sales Manager/ Executives to follow up on all matters in the absence of the Sales Manager/ Executives. §  在职时确保总是向外界传达专业并且适当的形象 Ensures that a professional and appropriate image is projected at all times while on duty. §  保证进行专业电话销售时使用凯悦咨询型销售原则和凯悦销售锦囊 Ensures professional Sales Calls using Hyatt’s Consultative Selling principles and SMART Selling philosophies. §  确保根据确定标准高效、一致并礼貌地完成为客人提供的服务，详情请见部门运营手册 Ensures services provided are always carried out according to defined standards with the utmost efficiency, consistency and courtesy as detailed in the Department Operation Manual. §  拥有对酒店设施、特色和服务的详尽知识 Maintains a detailed knowledge of hotel facilities, features and services.

§  确保所有员工遵循品牌承诺并始终提供优异的对客服务。 Ensures that all Front Office employees deliver the brand promise and provide exceptional guest service at all times. §  确保前厅部员工适时的为其他部门员工提供同样优质的服务。 Ensures Front Office employees provide excellent service to internal customers as appropriate. §  协助问候并向贵宾和长住客人提供入住登记服务。 Assists in greeting and checking-in VIP and Long Stay guests. §  确保所有前厅部员工知悉最新的促销信息，规章制度及其他重要信息。 Ensures that all Front Office employees are familiar with the hotel’s products and services. §  协助推行客人认知计划并更新客史数据。 Assist to implement consistent guest recognition programmes and maintains a relevant guest history database. §  礼貌而高效地处理所有客人和内部的投诉和询问，确保问题得到圆满解决。 Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily. §  经常性的亲自确认客人在入住和离店过程中得到尽善尽美的服务。 Personally and frequently verify that guests are receiving the best possible service during check-in and check-out. §  在前厅办公室投入一定的时间, 确保有条不紊的运作并且实现酒店品牌的承诺。 Spends time in Front Office areas to ensure that the area is managed well by the respective team and deliver the brand promise. §  保持与顾客和同事之间良好的合作关系。 Maintains positive guest and colleague interactions with good working relationships. §  确保客人信息的历史记录得到精确的维护，并提前对回头客进行入住登记。 Ensures that guest history records are accurately maintained and all repeat guests are pre-registered. §  与相关部门协作，协调贵宾在店内的各项活动。 Co-ordinates VIP movements with relevant Departments as advised.号

1、专科以上学历，具酒店销售工作经验；2、身体健康，表达力强，仪表整洁，有亲和力； 3、良好的中、英文沟通； 4、思路清晰，积极思维方式，良好的人际关系及领导能力； 5、诚实，有责任感，具有一定抗压性. 酒店福利待遇:  1、酒店有员工宿舍,住宿房间带空调、WIFI、有热水供应。提供工作餐2-3餐，伙食两荤两素一汤。 2、上班时间为8h/天。双休,为员工购买五险一金。 3、酒店每年举办丰富多彩的员工活动、生日福利、节日福利、诚实员工奖、优秀员工奖、信赖之星奖、带薪年假、发放在行业中极具竞争力的年终奖金及花红...... 4、酒店开业以来，始终给员工提供个人发展机会及专业培训(例如：英语/日语/韩语、新媒体、化妆、礼貌礼仪、插花、专业技能、沟通技能、管理技能等)，帮助员工实现个人价值。 5、酒店地址：珞瑜路726号（地铁2号线光谷广场F口旁） 联系电话：027-87806888转人力资源部  面试请预约,请带上身份证和一寸彩色照片