职位要求 1. 5年4-5星国际品牌酒店的相关部门经历 2. 3年4-5星国际品牌酒店的相关岗位管理经验 3. 具有一定的领导能力及业务拓展能力 4. 熟悉部门的操作流程和标准 5. 熟悉酒店行业要求 6. 较强的团队协作和解决问题的能力 7. 较强的语言和沟通能力 8. 熟练的英文书面及口头表达能力

Human Resources Manager at Cordis, Xuzhou Langham Hospitality Group (LHG) is a global hotel company with properties located in major cities and four continents under The Langham Hotels and Resorts, Cordis Hotels and Resorts, Ying'nFlo brands. It is the hospitality arm of Great Eagle Holdings, a property development company in Hong Kong. Key Responsibilities: 1.      Research, identify and propose appropriate Human Resources strategies to ensure the effectiveness of the hotel. 2.      Develop manpower budget and ensure manpower is under control within the manning established. 3.      Maintain harmonious employee relations and an environment conductive to top performance.  4.      Ensure proper administration of the Performance Management System in all departments and achieve a performance driven team.  5.      Identify and design appropriate training and development initiatives to ensure a learning culture is developed within the hotel.  6.      Be responsible for recruitment of all levels of positions. 7.      Ensure career development policies and implements career paths for colleagues.  8.      Implement, communicate and clarify any Human Resources related policies and rules and propose modifications to remain current with needs and trends. 9.      Ensure all Learning & Development programs and initiatives are to maximize customer satisfaction, employee motivation and organizational profitability. Qualifications: 1.      Luxury Hospitality segment experience will be preferred. 2.      Ability to understand a variety of industrial issues and develop strategic business plans. 3.      Tertiary qualifications, or other collegiate-level degree, in Human Resources or related field, required. 4.      Problem solving ability on both operational and/or strategic areas. 5.      Strong interpersonal skills & leadership. 6.      Fluent written & spoken English.

Scope of Position The Restaurant Manager oversees the operational and financial aspects of the restaurant operation. He/she insures the implementation and consistency of the company standards and supports the F&B Director in driving forward the F&B ambitions of the property. Requirements Bachelor’s degree in hospitality or other related field is desirable Minimum of 3 years experience in a similar position, preferable in luxury hotel/restaurant environment Reading, writing and oral proficiency in the English language. Must be willing to work a flexible schedule in order to accomplish all major responsibilities and tasks. Must be a self-motivator and motivator of others. Must work in a safe, prudent and organized manner. Must be able to relate to all levels of Guests and management. Must have the ability to handle multiple tasks at one time. Must be able to consistently delight and satisfy our Guest Must have very good communication skills Must have excellent attention to details, and extensive service knowledge 职责范围 部门经理需监督餐厅运营的经营和财务的相关方面。他/她需保证公司标准的完成度和一致性，并支持餐饮总监完成酒店餐饮目标。 职位要求                                酒店专业本科或者任何相关领域者优先                                          至少3年以上相关职位经验，具有奢华酒店/餐厅经验者为先              英语读，写，说流利 必须愿意为了完成所有职责和任务在灵活的时间下工作 必须能够自我激励及他人. 必须在安全，谨慎，有组织的方式下工作 必须有能力使所有层次的客人和管理层相处融洽 必须有能力在同一时间处理多种任务 必须能够让我们的客人感到一贯的喜悦满意 必须有良好的沟通技巧 必须特别关注细节和拥有广泛的服务知识

  Scope of Position This position entails managing the credit department and all its related facets for the Hotel. This includes reviewing and approving/denying requests for direct billing, ensuring the collection and follow-up of delinquent accounts, instructing on and ensuring hotel staff adherence to proper credit policies & procedures in accordance with all GAAP, Governmental & Mandarin Oriental Hotel Group Standards.  This individual shall prepare, maintain and audit all Credit records to ensure the utmost of accuracy and organization of all Credit records. Requirements                            Bachelors Degree in Business, Finance or Accounting                       3-5 years prior experience in hotel accounts receivable or collections with at least 2 years in the position of credit manager       Knowledge of collection and credit reporting procedures Strong organization and maintenance skills Effective management, leadership, organizational and communication skills Ability to work flexible schedule to include weekends and holidays Proficiency in computer software applications to include Springer Miller Systems or similar Front Office system, All Windows based Accounting systems Strong Level of Proficiency in Excel good command of English and Mandarin                              Strong Team Player, enthusiastic to earn and accomplish the Finance Department & Mandarin Oriental Overall Goals.   职责范围 本岗位管理信贷部门及酒店所有与信贷相关的工作业务，包括审核、批准 / 拒绝直接付款请求；确保收帐、跟踪欠款客户、指导并保证酒店员工的工作符合基本会计准则规定的信贷程序，和政府及文华东方酒店集团标准的信贷准则。准备、保留并审核所有信贷记录以确保其准确性；确保所有信贷记录保存完好、整理有序。 职位要求                                           财经专业本科毕业                                         3-5 年酒店财务应收部门工作经验，或担任过信贷部经理职位至少 2 年                                              了解收帐和信贷报告程序   具备组织和维护技巧 有效的管理、领导、组织和沟通技巧 适应灵活的工作时间，包括周末和假期 熟练使用各种电脑软件， Springer Miller 系统或相关前台系统；及所有 Windows 应用软件   熟练掌握并使用 Excel 软件 中文和英语流利（听，写，理解） 积极的团队成员，具有学习热情并努力完成财务部及文华东方酒店的总体目标。                                            

Scope of Position This position performs all of the daily audit procedures necessary to ensure the balance & accuracy of all the financial operations and corresponding records of the Mandarin Oriental Pudong, Shanghai. Responsibilities include preparation of various daily reports, assisting in general ledger and month end closing activities and reporting and working closely with all revenue generating departments to ensure accurate daily reporting of Revenues for the Hotel. This individual must ensure adherence to proper revenue policies & procedures in accordance with all GAAP, Governmental & Mandarin Oriental Hotel Group Standards. Requirements Bachelors Degree in Accounting, Finance, Hospitality or other business related field of study. 3-5 years experience in Hospitality Accounting (income/night audit position) Effective management, organizational and communication skills. Ability to work flexible schedule to include weekends and holidays. Proficiency with all Windows Based software Applications. Experience in Springer Miller Systems or similar Front Office system. Strong level of proficiency in Excel. Good command of English and Mandarin. Strong Team Player, enthusiastic to learn and accomplish the Accounting Department & Mandarin Oriental Overall Goals. 职责范围 本岗位执行酒店每日收入的审计程序, 确保数据准确, 结平帐户, 凭证完整无缺. 工作职责包括编制每日收入报告, 协助总帐和月结的工作, 与运作部门紧密合作, 确保酒店日报表和收入准确无误. 遵守基本会计准则, 政府和文华东方酒店集团操作标准中与收入相关的规定和程序 职位要求 财务金融, 酒店或其他商业学科本科毕业 3-5年酒店财务工作经验(日审或夜审)具备有效的管理, 组织, 沟通技巧适应灵活的工作时间, 包括周末和节假日熟悉Windows应用软件, Springer Miller系统或类似的前台系统精通Excel软件中文和英语流利（听，写，理解） 团队合作者, 积极学习, 努力完成财务部和文华东方酒店的总体目标

- 3年以上五星级酒店宾客关系团队负责人或相关经验 - 精通英文沟通技能，良好的中文沟通技能，包括听、说、读、写 - 良好的团队合作能力 - 熟悉Opera操作系统 - 反应迅速、敏捷、有责任心

岗位职责 1、 制定和组织公司的公关计划，实施公关活动； 2、策划与组织实施产品订货会、新产品发布会以及行业展会的市场宣传等公关活动； 3、协调公司各部门资源，树立和提升公司行业知名度； 4、积极参加行业活动，了解与掌握市场信息，建立行业人际关系桥梁； 5、及时了解与媒体/合作方合作中遇到的各种问题并妥善解决； 岗位要求 1、五年年以上公关从业经验，拥有一定酒店资源、媒体、人脉资源； 2、熟悉行业规则，对外公关经验丰富、有较好的危机处理能力； 3、拥有良好的项目推广方案策划、撰写、执行、落地能力； 4、形象气质好，具有较强的商务谈判技巧，人际沟通及语言表达能力；

岗位职责 1、负责酒店人力资源部的全面管理工作，制定和实施人力资源规划。 2、负责建立和健全人事、劳资、考核、聘任、晋升、奖惩等各项规章制度。 3、负责酒店高层管理人事的招聘和储备人才库的建设。 4、执行酒店关于人事调配、工资奖励、劳保福利、安全生产的方针、政策和规定。 5、组织编制工资、人事、考勤、考核等报表。 6、制定和完善酒店组织架构、薪酬体系、绩效管理体系。 岗位要求 1.大专以上学历，有相同岗位工作经验3年以上。 2.在酒店招聘、合同管理、薪酬制度、员工培训、绩效考核、事故预防、政府关系等方面具有丰富经验。 3.熟知国家、地区劳动法律法规及相关政策。 4.具备英语听说读写能力。 5．管理类专业，接受过系统的人力资源管理理论培训。

Scope of Position The F&B Outlet Manager oversees the operational and financial aspects of Chinese or Western outlet operation. He/she ensures the implementation and consistency of the company standards and supports the F&B Director in driving forward the F&B ambitions of the property. Requirements Bachelor’s degree in hospitality or another related field is desirable Minimum of 3 years’ experience in a similar position, preferable in luxury hotel/restaurant environment Reading, writing and oral proficiency in the English language. Must be willing to work a flexible schedule in order to accomplish all major responsibilities and tasks. Must be a self-motivator and motivator of others. Must work in a safe, prudent and organized manner. Must be able to relate to all levels of Guests and management. Must have the ability to handle multiple tasks at one time. Must be able to consistently delight and satisfy our Guest Must have very good communication skills Must have excellent attention to details, and extensive service knowledge

1、制定和制定酒店的销售和市场策略，以确保计划的实施，结果的监控和销售目标的实现。通过与客户的直接联系，定期销售酒店客房、会议室和餐饮。 2、管理销售部每天的工作，计划和分配工作，确保你总是有正确的人员数量。 3、通过指导和反馈来发展你的团队，提高他们的表现，并为同事制定表现和发展目标 - 认可良好的表现。 4、完成所有 个人/团队销售目标并最大化盈利。 5、完成预算收入和个人/团队销售目标，并使利润最大化。参与编制本部门年度经营预算、酒店市场营销计划和经营计划、财务计划。 6、协助编制部门预算和财务计划 ，包括酒店营销计划。 7、制定并实施销售计划，以推动可衡量的入住率增长，提高平均价格，增加销量，食品 ，饮料和宴会销售。 8、制作月度报告和销售预测，分析当前/潜在市场和销售趋势，协调增加收入和市场份额的活动，并监控业绩，以确保实际销售达到或超过既定的收入计划。 9、培训同事，确保他们的交付符合我们期望的标准，并拥有有效工作所需的工具。 10、推荐或发起任何必要的人力资源相关行动。 11、为团队创造一个良好的工作环境——联系部门，创造团队感。 12、发展和维护与重要客户和外部联系人的关系，以公司集团和/或会议业务，包括客房销售，餐饮销售，和餐饮/宴会服务。 13、在酒店安排会议和/或商务团体活动，并与酒店其他部门协调，以促进销售办公室和潜在客户同意的服务。 14、提高您的酒店和品牌的认知度和声誉。 15、确定对市场活动和酒店整体销售业绩的改进，并与其他部门合作。

1、确保全部设计与出品与所要求的相一致并符合集团的标准。 2、保存有关国内外所有酒店的出版物和增刊的设计。 3、管理所有供公关宣传使用的宴会厅或特殊事件的照片。 4、不断更新有关饭店设施和服务的照片。 5、协助准备中文发行物。 6、负责公关相片的存档。 7、熟悉制图软件。 8、可鉴别绘画或印刷风格的一致性。 9、全面负责饭店内的所有设计和插图工作。 10、指导监督预定部主管有关价格策略。 11、报告主要市场策略相关事宜包括各销售渠道产量，及酒店各推广的投资收益情况并确保交集团各数据准确无误。

Job Summary: Functions as the property’s strategic financial business leader. The position champions, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees. The position provides the financial expertise to enable the successful implementation of the brand service strategy and brand initiatives while maximizing the return on investment.  In addition, creates and executes a business plan that is aligned with the property and brand’s business strategy and focuses on the execution of financial and accounting activities and the delivery of desirable financial results. Duties & Responsibilities: Engaging in Strategic Planning and Decision Making Leading Finance & Accounting Teams Anticipating and Delivering on the Needs of Key Stakeholders Developing and Maintaining Finance and Accounting Goals Managing Projects and Policies Managing and Conducting Human Resource Activities Job Knowledge/Skills: Strong supervisory & leadership skills Well developed business acumen At least 3 years working experience as Finance Controller in  International Hospitality Group.

岗位职责： 1.保证人力资源部顺利有效运作，全面负责酒店的人力资源功能； 2.建立及保持良好的员工关系和士气，以提高员工服务标准达到集团客人满意目标及完成酒店的商业战略计划； 3.创造良好的企业文化，达到集团宗旨要求。 任职要求： 1.全日制本科及以上学历，良好的中英文读写能力 ； 2.40周岁以下，3至5年酒店行业相关人力资源管理经验，且有国际酒店人力资源管理经验； 3.有培训、绩效模块搭建成功经验者将被优先考虑； 4.具有策略性、创造性及灵活性，有运作部门工作经验者将被优先考虑。

岗位职责： 1、全面负责工程部全面管理工作； 2、制订和完善工程部各项规章制度和岗位职责并落实检查； 3、负责组织酒店工程设备设施进行调试、验收； 4、负责组织技术文件和设备档案的建立和管理工作； 5、负责组织制定设施/设备的运行、维修保养、节能方案，负责工程部采购计划的编制工作，并组织落实和检查； 6、对设施、设备的运行、维修和保养工作进行定期和不定期检查，确保工程部管理的设施、设备处于安全、良好的运行状态； 7、对酒店运行设施进行巡视、检查，建立技术管理档案和设备维护维修手册，制定年度维护计划表，拟定月度工作小结及下月的工作计划，拟定工程项目实施计划和管理文件，检查和控制年度、月度维护费用的执行； 8、执行部门制定的有关行业安全法规，加强安全管理和安全教育，建立、落实各级安全制度，防止发生安全事故，积极做好各项突发事件的紧急预案的落实工作，并做好定期培训及预演工作；监督检查备品、备件及消耗材料的种类、数量、质量，保障设备运行和客户服务的需要； 9、负责工程部门服务意识教育以及专业技能培训，不断提高员工的综合能力和素质； 10、负责工程部员工工作绩效的考评工作，考核下属员工； 任职要求： 1、10年以上国际品牌酒店工程管理经验； 3、本科以上学历，空调给排水专业，精通冷暖空调、机电等专业知识； 4、良好的语言表达及沟通能力； 5、具备良好的组织、协调能力，能妥善处理紧急及突发事件。

JOB OVERVIEW The key role is to utilize excellent communication, customer service and use collections skills to ensure that the integrity of Wyndham Hotels & Resorts Accounts Receivable is protected. KEY RESPONSIBILITIES  ·       Ensure all WHR managed & franchised hotels’ financial obligations to Wyndham are met in a satisfactory and timely manner ·       Work closely with WHR Hotels and internal departments to provide support in all needed areas to ensure superior customer service in AR ·       Perform collection calls, negotiate payment arrangement, and complete account reconciliations ·       Respond to all AR related incoming inquiries (internal and external) on time ·       Resolve past due accounts in the best interest of WHR ·       Make proper adjustments for foreign exchange and/or withholding tax, recommend accounts for ICC (International Compliance Committee) ·       Timely processing of payments and write-offs, ensuring accounts reflect accurate amounts due. ·       Provide support and reconciliation to WHR Legal Team as it pertains to transferred and terminated accounts as well as open properties ·       Sort and file correspondence for special projects if needed ·       ·       Other job tasks assigned by the line manager as and when deem appropriate ·       Understand the impact of collections on the P&L ·       Report results to management of collection efforts that can be rolled up for review with APAC SLT and US management ·       Utilize WHR financial systems to drive results and report to the region     QUALIFICATIONS & REQUIREMENTS  ·       College degree in finance related major is a must ·       At least 3-5 year’s experience in collections or AR  ·       Customer focused with excellent customer service skills  ·       Confident, aggressive yet professional personality who does not shy away from making collection calls & drive for positive results. ·       Well-developed communication & negotiation skills in both verbal & written in English & Chinese is a must ·       Great team work, well organized and intense follow-up skills  ·       Ability to work under pressure and prioritize workload  ·       Prior experience in dealing with legal counsel is preferred ·       Must possess good analytical skills (proficient in Excel) able to reconcile accounts based on system-generated data. ·       Previous hospitality experience would be a plus ·       Must be able to work independently and escalate problem accounts to leadership accounts to leadership

JOB OVERVIEW    Acting as the key consultant to assigned franchised Wyndham Hotels & Resorts properties within the region. Establish, support and maintain relationships with the existing and new key stakeholders in the assigned hotels (hotel GM / department heads and respective owners) and the respective internal departments to add true business value in respect to both the WHR Corporate and the operating business of the Hotel. Using the professional knowledge to make sure the hotel operations align with WHR standards as well as maximize the brand value for the hotel owners.    KEY RESPONSIBILITIES    Work with the owner and other stakeholders to ensure an engaged opening. This process to be started as soon as the project is handed-over from Opening team.   Ensure that all required standards are met to be a Wyndham branded hotel and associates are adequately trained for the hotel to join the Wyndham family before the opening dates are finalized.    Work with internal departments to provide consultation on all aspects of the hotel operation including marketing, human resources, engineering, and food & beverage as well as general operations and aiding in strategic decision making.  Implement revenue management tools to increase ROI for owners and hotels and add value to the different brands.  Improve accounts receivables performances within the region.  Retain the properties with possibilities to quit Wyndham system.  Make sure hotels are opened & operated with WHR standard.  Conduct site inspection to operating hotels and make sure QA standard is closely followed in the hotels.  Develop & maintain strong relationships with Hotel Owners, General Managers and key relevant Department Heads as well as internal associates.  Support on hotel onsite trainings and WHR regional training programs whenever needed.  Provide general guidance and review on hotel system contribution whenever necessary.  Carry out duties/projects as assigned by line manager from time to time.    QUALIFICATIONS & REQUIREMENTS    At least 8 years and above hotel operational experience is required, Sales & Marketing background would be a plus.  College degree, preferably in Hotel Management  Goals oriented & result driven, proven record of successfully running a hotel is a must.  Good communication in both Chinese & English (orally & written)  Presentable, positive, confident and self reliant  Good influencer and advisor to both external hotel owners and internal associates.  Understand the hotel business and operational concepts and can apply these to create and drive profitability and growth.  Able to undertake travel both within the region and internationally up to 50% of the time   Previous exposure to the complexities of franchising would prove beneficial   Great computer knowledge (Excel, PPT etc.)

【岗位职责】 1. 协助市场销售总监完成月度&年度经营指标，积极地完成部门销售任务，为整个部门达到销售预算做出贡献 2. 执行客户关系管理计划，与酒店客户建立良好、稳定的长期关系并持续开发新客户，紧密跟进所负责客户的收入产量，无论何时，最大化增加销售额 3. 通过电话拜访/销售拜访等形式，进行客房，餐饮，宴会，时令产品销售， 制作商务散客协议，团队入住/会议/用餐以及其他活动的报价，合同签订等，并在活动确认后，下发活动单至各营运部门，召开重要活动接待协调会等，确保活动顺利举行，并拥有良好的客户满意度，赢得更多回头客 4. 熟悉武汉酒店行业动态，定期进行竞争酒店市场调查与分析 5. 通过直接的客户拜访及电话销售等方式完成销售计划，并积极开发潜在的商务客户，建立及更新客户档案 6. 良好的仪容仪表，仪态，并熟悉酒店全部的产品知识以及卖点 7. 参加每日/周/月会议，并提前准备好相应的书面报告 8. 积极传播酒店产品，在负责区域使酒店美誉度及影响力最大化 9. 严格执行酒店财务部制定的信贷流程及制度 10.完成上级交代的其他任务 【岗位要求】 1. 大专及以上学历，年龄在22-35岁 2. 有从事酒店前台、销售等部门的工作经历，有2年以上市场销售部工作经历 3. 有酒店管理或旅游管理相关知识储备 4. 具有市场调查和预测能力，能及时掌握市场动态并综合分析 5. 有较强的语言表达能力和paperwork能力 6. 良好的英语能力及人际交往能力，有团队精神 7. 勤奋好学有上进心 8. 形象气质良好 9. 有一定的管理能力 10. 有一定的客户资源

SCOPE 岗位概述   Responsible for the operations of the Reception, Concierge, PABX, Business Center ensuring the highest standards of service in accordance with the operating procedures and Kempinski standards. 主管前台接待，礼宾部，话务部，商务中心， 保证各接待部门工作水平达到 凯宾斯基酒店服务标准和流程。   Main responsibilities 主要职责 Involvement in budget preparations and responsible for profit & loss. 参与酒店预算的准备并对酒店的盈利和亏损负责。 Maximize hotel revenue by controlling room inventory, group blocking, packages, up- selling, adhering to late charge and double occupancy policies to maximize REVPAR. 利用控制房间数量配比，批量封锁，客房套餐，增销，滞纳金和双倍入住率等方式以实现平均可出租客房收入最大化。 Prepare the annual budget and manning guide and manage the Front Office Department within budgetary guidelines. 制备年度预算和人员配置指南，将预算控制在前厅部预算标准范围内。 Control the duty roster for sub departments guaranteeing quality as well as considering the highest personnel cost efficiency. 通过掌握控制执勤制度以保证人工成本的最高效率。 Oversee all labor cost controls within budget limits and occupancy variances to maximize productivity. 将人工成本合理控制在预算内，最大限度的提高生产力。 Conduct interviews with potential candidates. 对本部门的应聘员工进行面试。 Manage all operational tasks including their delegation and follow-up. 有效管理所有运营安排，包括对工作任务的分配和跟进。 Approve training plan of all Front Office sub-departments and follow-up to ensure compliance and efficiency of training activities. 批准所有前厅分部门的培训计划和后续跟进情况，以确保培训活动的有效性。 Manage all operational tasks as well as their respective delegation and follow-up. 管理所有运营工作，包括任务分配及其后续跟进情况。 Carry out disciplinary actions in line with company procedures. 按照公司规章制度执行纪律处分。 Re-evaluate work flows to improve and optimize organization. 重新评估工作流程，改善优化工作组织架构。 Implement and evaluate procedures and policies. 实施并监察工作进度流程与政策。 Ensure clear communication within departments. 保持本部门良好的交流环境。 Verify that all information requested by the local police authorities are adhered to and prepared accurately. 准备出符合当地警察局所需要的资料文件。 Organize regular departmental meetings. 定期组织部门会议。 Detailed hotel product knowledge, up-to-date with VIP arrivals & events within the hotel and the destination. 对酒店产品，当地酒店内外最新贵宾和宴会资料有详细的理解。 Conduct daily walk through to ensure quality standards. 监察部门日常工作，确保达到品质标准。 Maintain high visibility with guests and employees, handle customers’ complaints and take corrective action. 在客人眼前保持高显眼度，能够完美的接待并处理客人意见和建议。 Set short term and long term measurable objectives to continually improve service levels. 制定短期和长期衡量的目标，不断提高服务水平。 Responsible for maintaining 85% scoring for KEA inspections. 保证在KEA检查中获得85%分以上的成绩。 Greet VIP guests and escort them to their room. Farewell of VIP guests upon departure. 迎接并护送贵宾至房间，在贵宾离店时告别。 Manager on Duty weekdays and weekends. 在工作日或周末需要时值班。 Rooms Division responsibility in their absence. 在房务部其他负责人缺席时负责相关事宜。 Pre-Opening tasks and responsibilities where applicable. 适度参与相关工作前期准备工作。

1.根据品牌标准，管理酒店的重要市场传讯活动，包括：市场推广计划、印刷品与广告的设计制作、内容管理、公共关系、酒店推广及活动和社交媒体。 Manage the key Marketing Communication processes at hotel including Marketing Planning, Collateral and Advertising Production, Content Management, Public Relations, Promotion and Events and Social Media according to brand standard operating procedures. 2.制定并执行酒店的所有活动，公共和媒体关系，忠诚度和渠道营销以及其他市场推广活动的全年计划。 Deliver and execute an annual Marketing Plan for all hotel events, public and media relations, loyalty and channel marketing and other marketing activities. 3.保持市场推广活动与酒店主要业务细分市场的一致性，确保活动中对投资回报率 (ROI) 有明确的时间和预算支持。 Align marketing communication activities to hotel’s key business segments to ensure clear return-on-investment (ROI) for time and budget invested in the activity. 4.发展良好的媒体关系，策划新闻发布会以及其它公关活动。代表酒店与媒体沟通，以促进良好的公关形象，提高酒店知名度和抵销负面影响。 Develop media contacts, manage media relations, and organize media activities to promote good publicity and drive hotel awareness. 5.通过发送新的酒店报道、推广或活动的新闻稿给媒体、商业刊物和本地社区，建立持续的酒店知名度。 Build continued hotel awareness by delivering new hotel stories and press releases of promotion or event to media, trade publications and local community 6.管理酒店的市场活动，包括预算，客人名单、议程/计划、媒体参与、摄影/视频及礼品。 Manage hotel events including budgeting, guest list, agenda/programme, media participation, photography/video and gifts. 7.根据品牌标准，设计并制作酒店和市场推广的宣传印刷品。 Develop hotel and marketing collaterals according to Brand standards for promotions. 8.管理酒店社会化媒体平台，支持策略性促销活动，建立酒店客户数据库。 Develop hotel and marketing collaterals according to Brand standards for promotions. 9.管理酒店和品牌在当地城市和主要客源市场中的声誉和知名度 Manage the reputation and awareness of the hotel and Brand in the local city and key feeder markets. 10.关注竞争对手的知名度及推广活动并在制定策略时充分利用信息。 Monitor awareness of competitor activities and use the information to develop Marketing strategies.

【职位描述】 You will be responsible for the efficient running of the division in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Director of Engineering is responsible to ensure the efficient and economic operation of the Engineering Department in support of all other operating Departments, supplying services as required to the entire operation, and maintaining equipment, building, and grounds in optimum condition. 【任职要求】 Ideally with a university degree or diploma in in Electrical/Mechanical Engineering and/or Building Management. Minimum 2 years work experience as Director of Engineering, or Engineering Manager in larger operation. Good problem solving, administrative and interpersonal skills are a must.

【岗位职责】 1、负责餐饮部行政管理工作,制定并实施餐饮经营的所有计划； 2、负责实现部门的营业收入指标和利润指标； 3、与行政总厨一起筹划和设计菜单，开发当地需求的餐饮产品； 4、熟悉饭店管理理论、餐饮管理理论、营销学和服务心理学； 5、协调与其他部门的工作关系，确保宾客得到满意的餐饮产品和良好的服务； 6、制定餐厅推销策略，督促员工做好食品饮料的推销工作，提高餐饮销售收入； 7、建全物资管理制度，对餐厅的设备、物资、用具等严格管理。 【岗位要求】 1、本科及以上学历，具有五年以上同岗位工作经验； 2、具备英语听说读写能力； 3、对餐饮经营管理富有独特见解，熟悉国内知名品牌食品的现状及发展趋势； 4、熟悉 食品原材料采购、储藏和厨房生产、餐厅服务全过程，善于安排各个环节的工作，能保证餐饮管理的协调发展。 5、具有食品原材料加工、餐饮成本核算方面的知识。掌握各种产品配方、各种食品原材料出料率标准，控制产品质量和成本消耗。 6、具有社会活动能力、组织领导工作能力和实际工作能力；善于调动餐饮 部各级管理人员的积极性。 7、熟悉星级酒店筹开及运营标准和流程。 具体薪资面试！

【岗位职责】 1、制定和实施房务部的运行计划、预算计划； 2、优化房务部的管理体系，下达房务部的运行管理目标； 3、全面控制部门的管理费用、固定费用和变动费用，节约开支； 4、定时查阅各部门的工作日记和每周总结汇报，督查各部门的工作进度及时发现问题，纠正偏差，作出处理； 5、对本部门的安全、消防、卫生工作负责，及时掌握新的规范、条例。因地制宜的实施好各种防范工作； 6、 熟悉本部门经营范围内的经营管理和行政管理知识，了解与商业、酒店等经营有关的法律法规知识。 【岗位要求】 1、本科及以上学历，五年以上星级酒店同岗位工作经验; 2、具备英语听说读写能力，并能进行日常交流； 3、了解熟悉客人的消费心理关注客户需求； 4、全面负责房务部的运营、管理及使客房利益最大化； 5、具有良好的沟通技巧和对客沟通能力，和超前的创新意识、营销思路和丰富的房务管理经验； 6、熟悉星级酒店筹开及运营标准和流程。 具体薪资面议！

- 需具备学士学位 - 需具只少三年五星级酒店行政酒廊工作经验  - 具备酒店前台工作经验优先  - 熟识Opera系统优先  - 操流利普通话、英文及韩语 (韩语能力需具备TOPIK 3级程度或以上)

Banyan Tree Yangshuo 阳朔悦榕庄 JD 岗位职责： Assist director of S&M to achieve hotel’s overall sales objectives. 协助市场销售总监实现酒店的整体销售目标。 Develops strategies for forecasting and analyzing sales needs and developing effective product responses, delivery systems and methods of measuring and evaluating results.  为预测和分析开发新的销售战略，分析销售需求，开发有效地产品，并通过系统的方法 来评估结果。 Develops new and/or improved products to improve the competitiveness and maximize profitability; promotes marketing awareness and clearly communicates the marketing objectives to support the achievement of plans and sales goals. 开发新的/或改进产品，提高竞争力和利润最大化，提升营销意识，明确的传达营销目标，有效支持实现销售计划和目标。 Implement all sales action plans. 拟定相关销售计划。 Plan sales call activities under the direct approval of DOSM to major marketing areas, calling on existing and potential accounts within their specific areas. 在市场销售总监批准下制定销售拜访计划，针对存在或者潜在客户并有针对性的进行销售。 Provide information on changing market conditions, including trends in the competition.  Arrange an accompany clients on fam/site inspection tour. 根据市场变动的情况，提供想关信息 包括竞争对手的趋势等。安排和陪同客户进行酒店的免费参观住宿等行程。 Develops, implements and evaluates short-term tactics and long-range sales plans and  Programmes focused on customer needs and expectations. 以客户的需求及预期制定执行及评估短期计划和长期销售计划及销售方案。 JR 岗位要求： Excellent interpersonal skills required.  Interacts mainly with colleagues. 优秀的人际关系沟通能力及同事间的互动性 English language requirements met or exceeded 英文的专业水平 Resilience and assertiveness 适应性和果断性 Coaching and counseling skills 具备对员工的指导技能 Knowledge of relevant guest interaction procedures 与客户互动的程序的相关知识