【岗位职责】(Key Responsibilities)
1、与既有的客户和潜在的客户及合作伙伴保持密切的联系。
2、发挥创造力,为酒店的产品及部门做出应有的贡献。
3、仔细计划与客户的会面,对预定的客户实施客户关系管理,完成销售目标。
4、在所负责的市场区域内,监视和报告市场及竞争者的情况。
5、准备销售报告,确保市场及客户信息的准确性,以便于工作的跟进。
6、积极地传播产品信息,在负责的市场内营造酒店的知名度。
7、在所负责的区域内,与市场销售总监一起计划销售攻势,并确保其实现。
8、管理客户档案数据库。
-- A university degree or college diploma is required
-- 2 years Senior Sales Manager or Sales manager experience in 4 or 5 star hotel
-- Ability to work independently and under pressure
-- Excellent command of both written & spoken English
-- Familiar with Beijing Mice and Catering market.
【岗位要求】
(1)Holding similar position or function in international hotel group for at leastcontinuous 12-month
在国际酒店集团担任类似职位或职能至少连续12个月
(2) Strong Beijing customer base in corporate, embassy and government will be aplus
在北京有强大的公司、大使馆、政府客户基础优先考虑
(3) Acceptable experience on brick-wall activities, MICE group handling and PMSoperation
具有各类销售活动、MICE团处理和PMS操作经验
(4) Hard working, aggressive in business development
吃苦耐劳,积极开拓业务
【岗位职责】
与既有的客户和潜在的客户及合作伙伴保持密切的联系
Active distribution of product information and creates awareness in the markets and business segments or responsibility
高效认知和掌握销售线索
Identifies and handles sales leads effectively and efficiently
代表酒店参加国际及国内的销售活动
Represents the hotel and participates in domestic and international sales activities
发挥创造力,为酒店的产品及部门做出应有的贡献
Creative contribution to product and sales development
仔细计划与客户的会面,对预定的客户实施客户关系管理,完成销售目标
Fulfills Customer Relationship Management responsibilities and sales goals for defined customers through planned customer interviews
在所负责的市场区域内,监视和报告市场及竞争者的情况
Monitors and reports on market and competition within own market segment
准备销售报告,确保市场及客户信息的准确性,以便于工作的跟进
Prepares and updates customer management reports and ensures all nece
【岗位要求】
1、具备领导才能,了解所负责部门对各职位的责任
2、掌握使用互联网及其它主要电脑系统的知识
3、掌握应用销售及前台的电脑系统
4、了解商务旅游、旅游业国际市场,会议旅游及餐饮销售
5、能够掌握和理解市场和竞争
6、必须具备良好的中,英文读写能力
7、良好的电脑技能,至少会使用微软2003或以上操作系统、微软办公软件2003或更高版本、互联网及其它的流行出版软件
8、良好的人际交往和沟通技巧
9、独立工作和团队工作的能力
10、5年销售与市场推广方面的经验, 包括在国际连锁酒店的管理经验并有最少2年的销售经理经历
Job Summary:
1.Working with the outlet service team, leads and directs through Daccapo Restaurant service team the highest standards of performance in terms of service delivery and guest engagement delivering enhanced revenue performance. This is achieved through personal relationships and a high level of visibility.
2. Supports the service team of Daccapo Restaurant to ensure have the right people in the right roles and at the right time to drive the image of the outlet and hotel as well as team spirit and a highly engaged workforce. And communication with key persons of relevant department to ensure the venue daily operation is smooth and efficient
3. Creates and maintains checklists and leads regular inspections with the team to ensure the outlets are maintained to a Five Star International standards.
4. Is fully involved in Daccapo restaurant promotions and ensures the outlet is fully trained and engaged in the process to lead the achievement of goals and create market noise through guest experience for the outlet and hotel.
5. Fosters and motivates talent by overseeing training leading to a clear understanding by the team of expectations.
6. Ensures Daccapo Restaurant team are fully engaged with the guests to build a database for Marcom purposes and to improve IHG RB rewards membership. Sets targets for each day to enhance performance.
7. Embraces as appropriate brand tools which may enhance the visibility and performance of the hotel.
8. Ensures the Daccapo Restaurant service team is fully engaged with the expectations of IHG rewards members and exceeds expectations by delivering acts of thoughtful kindness or elements of luxury. IHG brand standards are minimum expectations and must be enhanced when possible to meet Five Star standards.
9. Be aware of the Guest feedbacks and results and communicate to assigned colleagues on a daily basis to create an understanding of our guests needs and expectations to achieve and exceed the goal on Dianping.
10. Train and control all Forbes standards to all assigned colleagues to drive guest satisfaction and the execution of a Forbes 5 Star service experiences. And Create “Forbes moments’ by delivering a very positive guest experience.
Job Requirements:
1. Excellent communication and presentation skills. Experience to put the most effective team together to achieve the objectives.
2. A minimum of 5 years professional work experience with at least 3 years within an international luxury environment, preferably Forbes 4 or 5 star rated hotel.
3. College degree or equivalent in Hospitality Management.
4. A high level of English communication both written and oral.
5. Drive and commitment to succeed and grow with the company.
Job Duties (including but not limited to) :
1. Represents and promotes the hotel by maintaining constant contact withthe market and the customer base locally and internationally through CustomerRelationship Management.
2. Maintains and implements effective interpersonal skills.
3. Handles a specific account base and ensures the production of roomnights.
Requirements:
1. University Bachelor Degree and above.
2. Excellent written and spoken Mandarin & English is a must.
3. Ability to use Sales and Front Office computer systems.
Experiences:
Min 5 years experiences in similar capacity with luxury or internationalchain hotels.