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- Actively sells and provides customer service with persuasiveness, friendliness, and with the clear objective of making successful sales throughout the shop  - Clears understand the promotional strategies and ensures successful implementation with resources provided by the Company  - Organizes independently the assigned shop area to ensures that goods are continuously presented in accordance with the Costa Shop standards  - Is responsible for goods receipt and organizes the assigned storage area  - Provides to restock the shop from storage room continuously to guarantee that the shop is always stocked  - Is responsible to collect Guest’s payments for their purchases, in compliance with Company standards and procedures  - Cleans the shops and storage area with the proper materials according to sanitation rules in order to guarantee that the areas are spotless, and shops are ready for the next opening - Provides suggestion on stock replenishment to the main offices to improve Guest’s satisfaction and increase the shops revenue  - Gathers feedbacks on product offerings / price positions / etc. and report to the Company with insights for improvement  - Performs other duties / tasks if required by Line Manager  - Facilitate a work environment that supports a successful safety culture.  - Is responsible for ensuring that his/her team implements and maintains an effective supervision and management of workplace.  - Enforce and promote Safety procedures in the team/Department under responsibility

- Cleans, sanitizes, and maintains tidy Guests cabin / balcony / pantry / trolley / machine and corridor of assigned station to adhere to Company standards - Refills all consumables in the mini-bar and provides to supply items such as towels, toilet paper and soap to deliver a professional cabin service  - Provides room service when needed in cooperation with the room service colleagues to satisfy Guests requests. - Collaborate with HK steward to provide excellent luggage service and Helps Guests to get in touch with the reception to reduce language barriers - Takes and returns laundry as per Guests request to deliver professional cabin service  - Follows the HK one cabin service only Model, assigned to the following evening duties: pantry duty, towels folding, rolling, and delivering, Collateral papers, if any, delivering, Laundry delivering, Cabin service calls, Public and Pool area cleaning, Crew cabin and crew area cleaning  - In charge of Evening Turn Down service for Suites and VIP guests’ cabins  - Reports cabin maintenance problems to provide fast and effective solutions  - Performs other duties / tasks if required by Line Manager  - Facilitate a work environment that supports a successful safety culture. Is responsible for ensuring that his/her team implements and maintains an effective supervision and management of workplace.  - Enforce and promote Safety procedures in the team/Department under responsibility

全面负责洲际假日酒店销售部整体运营管理，围绕酒店经营目标，制定并执行销售策略、市场推广方案，统筹客户开发、维护及团队管理，严格遵循洲际集团品牌标准，践行假日酒店“点亮每个人的假日”的品牌主张，推动酒店客房、餐饮、会议等产品营收增长，维护酒店品牌口碑与市场竞争力。 战略统筹：根据酒店年度经营目标，制定销售部年度、季度、月度销售计划及预算，明确各销售板块（客房、会议、餐饮）目标拆解，制定针对性销售策略（如商务客户拓展、OTA运营、企业协议合作、团队会议销售等），确保销售目标达成。 客户管理：统筹酒店核心客户（企业协议客户、政府机构、旅行社、会展公司、高端散客等）的开发、维护与深耕，建立完善的客户档案，定期开展客户回访、需求调研，提升客户满意度与忠诚度，推动客户复购及转介绍。 团队管理：负责销售团队的搭建、培训、督导与绩效考核，制定团队及个人销售指标，优化销售工作流程，提升团队专业素养、销售技巧及服务意识，打造高效、协作、有战斗力的销售团队，关注员工职业成长与激励。 渠道运营：统筹酒店销售全渠道管理，包括直客渠道、OTA平台（携程、美团、飞猪等）、线下分销渠道（旅行社、会展公司）、集团预订系统等，优化渠道结构，调控渠道价格与政策，提升渠道转化率与收益贡献。 市场推广与合作：开展市场调研，跟踪行业趋势、竞争对手销售策略及市场需求变化，制定市场推广方案（如节日促销、主题活动、企业合作推广等），组织执行推广活动并跟踪效果，优化推广策略；对接行业资源，拓展合作渠道，提升酒店市场曝光度。 跨部门协同：联动前厅、客房、餐饮、预订等部门，协调解决销售过程中的客户需求、接待衔接等问题，确保客户从预订到离店的全流程体验达标；配合财务部门完成销售数据统计、回款跟进等工作，确保销售款项及时到账。 品牌合规：严格遵守洲际集团及假日酒店的品牌运营标准、销售合规要求，规范销售行为，确保所有销售活动符合品牌规范，维护洲际及假日酒店的品牌形象；及时传达集团销售政策、品牌要求，落实到团队每一位成员。 应急处理：妥善处理销售过程中的客户投诉、突发纠纷及特殊需求，协调相关部门给出解决方案，较大限度降低客户不满，保障酒店品牌口碑；应对市场突发变化，及时调整销售策略，确保销售工作平稳推进。 报表与复盘：定期编制销售数据报表（如销售业绩、客户增长、渠道贡献等），分析销售目标完成情况、存在的问题，提出优化建议；开展月度、季度销售复盘，总结经验，调整销售策略，确保销售工作持续优化。 【岗位要求】 1、专科及以上学历，具备国际联号酒店销售管理经验者，学历可适当放宽。 2、三年及以上中高端酒店销售管理经验，其中至少一年以上DOSM（销售总监）岗位经验，有洲际集团旗下酒店销售管理经验者优先。 3、具备丰富的客户资源（商务客户、会议客户、旅行社资源等），有成功的销售团队管理、销售目标达成案例，熟悉酒店销售全流程及渠道运营。 4、了解酒店收益管理基础理念，能结合市场变化制定合理的销售定价及促销策略，具备较强的市场洞察力和应变能力。 5、具备良好的职业操守，诚信正直，无不良从业记录；形象气质佳，举止得体，具备良好的商务礼仪。

- Assures that all Galley equipment (e.g.: plates, glasses, pots ..) is always properly cleaned and sanitized in order to guarantee delivery of the services, following HACCP standards -  Provides to maintain all Galley working areas always clean, ensuring the correct use of the water, avoiding to splash water, including floors, walls, elevators as per Galley manual, to guarantee the sanitation, following HACCP standards - Operates the washing machines to guarantee that Galley equipment is kept clean and ready for the service  - Makes use of the bones crasher machine, at the presence of the Galley Operations Supervisor, providing to maintain the equipment always clean and sanitized, according to the safety policy and PHS procedures  - Takes active part in a work environment that supports a successful safety culture. Is a dynamic contributor in following safety policy and procedures  - Follows the instructions received as per protocol applied on Covid-19 spread prevention rules - Supports an effective health and safety culture proactively informing Guest on any infringement or missing application of procedures and reporting to the Head of Department the critical situation  - Maintains a high responsible approach applying social distancing rules also during non-working activities - Supports the new organization of the onboard activity performing tasks enhancing health standards (i.e. temperature screening, sanitization of the working place, instructions to passengers)  - Loads all cleaning materials as per requisition form and stores them in the designated areas to guarantee that all Galley areas and materials are maintained cleaned and sanitized - Checks the correct functioning of the Galley machinery and informs superior in case of working problems, to guarantee the correct cleaning of all Galley materials - Provides active support during the recollection, treatment and disposal of all food garbage and food leftovers brought from F&B areas.  - Keeping the Galley Operations Supervisor informed in case of any discrepancy in sorting of the garbage to maintain clean and tidy areas, following the PHS procedures and standards  - Performs other duties / tasks if required by Line Manager  - Facilitate a work environment that supports a successful safety culture.  - Is responsible for ensuring that his/her team implements and maintains an effective supervision and management of workplace.  - Enforce and promote Safety procedures in the team/Department under responsibility

- Cleans and keeps tidy and clear the assigned area in accordance with company procedures and sanitation standards  - Uses materials and products delivered by supervisor and is responsible for their employment to comply with sanitation standards  -  Performs other duties / tasks if required by Line Manager  -  Facilitate a work environment that supports a successful safety culture. Is responsible for ensuring that his/her team implements and maintains an effective supervision and management of workplace. - Enforce and promote Safety procedures in the team/Department under responsibility

- Prepares breakfast for our Guests according to Company standards and to satisfy Guest requests  - Delivers breakfast/other requests to the Guest cabins according to Company standards to satisfy Guest requests  - Collects the dirty breakfast trays/dirty room service materials from the cabin steward pantry to facilitate clearing and washing  - Cleans the Room Service pantry as per Supervisor indications following Company standards and complying with sanitation standard  - Uses the cleaning machinery and chemicals as per manual procedures  - Performs other duties / tasks if required by Line Manager  - Facilitate a work environment that supports a successful safety culture. - Is responsible for ensuring that his/her team implements and maintains an effective supervision and management of workplace.  - Enforce and promote Safety procedures in the team/Department under responsibility

- Collaborates on food preparations, accomplishing all tasks assigned by the Chef de Partie, in order to provide the final dish as per Company procedures, following HACCP standards  - Guarantees a proper and safe use of equipment and machinery following HACCP and Company procedures  - Loads the food needed from the provision area, as per requisition form and stores it in the designated areas, to guarantee that the final dish can be prepared as per Company recipes and following HACCP standards  - Organizes and keeps the assigned Galley area tidy, cleaned, sanitized and stores utensils properly in order to respect HACCP standard and Company procedures  - Reports any issue to the Chef de Partie at occurrence in order to provide a fast and effective solution  - Collaborates on preparation of labels to be applied on food stored in the refrigerators, monitoring the temperature in order to comply with HACCP standards  - Contributes to garbage recycling following instructions in order to respect Company standards and procedures 1 Performs other duties / tasks if required by Line Manager - Facilitate a work environment that supports a successful safety culture. Is responsible for ensuring that his/her team implements and maintains an effective supervision and management of workplace. Enforce and promote Safety procedures in the team/Department under responsibility

-Picks up and delivers food and beverage during the service periods from the galley to the dining room. -Sets up and cleans the assigned area to guarantee the compliance to the PHS procedures and service standards. -During the service brings to the Galley area all the materials for washing, facilitating the process by arranging them according to instructions received and bring back to the waiter stations. -Refills buffet lines and beverage stations. Takes care of tools and utensils to provide and guarantee service as per standards. -Minimizes waste of consumables and loss & breakage of endowments, with particular attention to food spoilage. -Checks and sets up all the electronic equipment ( i.e. printers) for the electronic waiter orders. -Maintains the dishwashing areas clean and tidy, including sorting of the garbage when needed. -Cleans and organizes Restaurants and buffet stores areas according to Company standards. -At the end of the service assures that bar checks are delivered on a daily bases to the administrative department in order to face any eventual complaint during the last day of the cruise. -When needed provides correct order loading in the main store and carries the materials in the assigned food location for the service in accordance to the loading form issued. -When necessary, performs the position of F&B Server in the Restaurant during dinner service as per onboard Management instructions. -Performs other duties / tasks if required by Line Manager. -Takes active part in a work environment that support a successful safety culture. Is a dynamic contributor in following safety policy and procedure.

- Knows deeply all the onboard services and departmental procedures (such as luggage handling, lost & found).  - Always provides accurate and timely information to Guests and effectively manages complaints providing satisfactory solutions  - Covers multiple tasks without compromising delivery quality (such as wake-up calls, public announcements, external calls, fax, Internet, email, internal and satellite calls from shore to ship, cabin safety boxes assistance) - Assists with embarkation and disembarkation operational tasks assigned to the department (personal ID or passports and landing cards collection, photocopying, distribution, boarding forms, overbooking, luggage, transfers, port agents, cash deposit, settlement of guest’s payments) to guarantee company standards - Gives substantial support to the Hospitality team in dealing with department priorities (such as Lost Luggage handling, Lost & Found, Class & Sub-Class List, 360° Compensation Guidelines) -- Uses software necessary to support all work activities (MS Office, Ortalio, etc.) to speed and manage them in an effective way  - Performs other duties / tasks if required by Line Manager 1 Facilitate a work environment that supports a successful safety culture. - Is responsible for ensuring that his/her team implements and maintains an effective supervision and management.  - Enforce and promote Safety procedures in the team/Department under responsibility

- Follows supervisor instructions in order to organize and prepare in advance the appropriate mise en place (i.e. different types of floor, yeast, olive oil, garnishing) according to the daily bread rotation assuring to minimize food spoilage  - Guarantees a proper and safe use of equipment and machinery following HACCP and Company procedures in order to comply with Company standards  - Organizes and keeps the assigned Bakery area tidy, cleaned, sanitized and stores utensils properly in order to respect HACCP standard and Company procedures   - Reports any issue to the Chef de Partie Baker (1st Baker) at occurrence in order to provide a fast and effective solution - Loads the products needed from the provision area, as per requisition form and stores it in the designated areas, to guarantee that the bakery products can be prepared as per Company recipes and following HACCP standards  - Contributes to garbage recycling following instructions in order to respect Company standards and procedures  - Supports the operations in the Pastry and Bakery if necessary, in order to assure the continuity of the service  - Takes active part in a work environment that support a successful safety culture. Is a dynamic contributor in following safety policy and procedures.  - Follows the instructions received as per protocol applied on Covid-19 spread prevention rules  - Supports an effective health and safety culture proactively informing Guest on any infringement or missing application of procedures and reporting to the Head of Department the critical situation - Maintains a high responsible approach applying social distancing rules also during non-working activities  - Supports the new organization of the onboard activity performing tasks enhancing health standards (i.e. temperature screening, sanitization of the working place, instructions to passengers)  - Performs other duties / tasks if required by Line Manager  - Facilitate a work environment that supports a successful safety culture.  - Is responsible for ensuring that his/her team implements and maintains an effective supervision and management of workplace.  - Enforce and promote Safety procedures in the team/Department under responsibility

【岗位职责】 1、负责包间客人的接待服务工作，包括引领入座、茶水服务、菜品介绍等 2、保持包间环境整洁，及时更换餐具、补充用品 3、准确记录客人点单信息，及时传达至厨房 4、处理包间客人的服务需求及突发情况 5、协助收银台完成结账工作 【岗位要求】 1、高中及以上学历，年龄18-23周岁 2、2年以上餐饮服务工作经验，熟悉包间服务流程 3、具备良好的服务意识和沟通能力 4、能适应早晚班轮班工作制 5、形象端正

1​.​日​常​运​营​管​理​ ​-​协​助​店​长​负​责​餐​饮​前​厅​的​整​体​日​常​运​营​工​作​，​制​定​排​班​计​划​，​合​理​调​配​前​厅​各​岗​位​（​包​括​ ​但​不​限​于​迎​宾​、​服​务​员​、​收​银​员​、​传​菜​人​员​等​）​人​员​，​确​保​各​服​务​环​节​高​效​、​流​畅​运​转​，​在​ ​营​业​高​峰​时​段​有​效​协​调​资​源​，​保​障​顾​客​得​到​及​时​、​优​质​的​服​务​体​验​。​ ​-​监​督​餐​厅​开​市​准​备​工​作​，​如​检​查​餐​厅​环​境​整​洁​度​、​餐​具​摆​放​规​范​、​物​料​储​备​充​足​情​况​（​菜​ ​单​、​纸​巾​等​）​，​确​保​餐​厅​按​时​按​质​营​业​；​闭​市​后​负​责​检​查​收​尾​工​作​，​包​括​设​备​关​闭​、​卫​生​清​ ​理​监​督​等​事​项​。​ ​2​.​团​队​建​设​与​培​训​ ​-​定​期​组​织​员​工​开​展​岗​位​技​能​培​训​，​涵​盖​服​务​礼​仪​、​菜​品​知​识​、​点​餐​系​统​操​作​、​应​急​处​理​流​ ​程​等​内​容​，​提​升​团​队​整​体​业​务​水​平​与​服​务​素​养​。​ ​-​依​据​服​务​质​量​、​工​作​效​率​、​顾​客​评​价​等​多​维​度​指​标​定​期​评​估​员​工​表​现​，​实​施​相​应​奖​惩​激​励​ ​措​施​，​激​发​员​工​工​作​积​极​性​与​能​动​性​，​营​造​良​好​团​队​氛​围​。​ ​3​.​客​户​服​务​提​升​ ​-​在​前​厅​区​域​积​极​巡​场​，​主​动​与​顾​客​互​动​交​流​，​及​时​响​应​顾​客​需​求​与​诉​求​，​高​效​、​妥​善​处​理​ ​顾​客​投​诉​与​意​见​反​馈​，​跟​进​处​理​结​果​，​确​保​顾​客​满​意​度​，​提​升​餐​厅​口​碑​与​品​牌​形​象​。​ ​-​收​集​顾​客​就​餐​反​馈​信​息​，​分​析​总​结​顾​客​偏​好​与​常​见​问​题​，​协​同​厨​房​、​营​销​等​部​门​针​对​性​优​ ​化​菜​品​、​服​务​流​程​与​营​销​策​略​，​增​强​餐​厅​市​场​竞​争​力​。​ ​4​.​配​合​营​销​活​动​ ​-​主​动​维​护​客​户​，​配​合​餐​厅​销​售​经​理​策​划​并​执​行​各​类​促​销​活​动​、​主​题​活​动​，​组​织​前​厅​员​工​培​ ​训​活​动​内​容​与​优​惠​细​则​，​确​保​活​动​期​间​服​务​质​量​与​顾​客​体​验​不​受​影​响​，​达​成​活​动​预​期​销​售​目​ ​标​。​ ​-​利​用​前​厅​与​顾​客​接​触​优​势​，​主​动​维​护​拓​展​客​户​关​系​，​有​效​向​顾​客​传​递​餐​厅​营​销​信​息​，​吸​引​ ​顾​客​消​费​。​

- Assures an excellent table service, promotes new sales in order to increase the Bar revenue and improve guests satisfaction in accordance with the Bar manual - Cleans and sets up the assigned Bar lounge with the proper materials and sanitation rules to guarantee the beginning of the service。 - During the shift helps to keep the set-up, to prepare snacks and provides continuous cleaning to guarantee the service。 - At the end of the shift cleans the Bar lounge and helps to store materials and products in order to guarantee that the Bar area is spotless and ready for the next day - Reports to the superior guests’ complaints to provide a fast and effective solution in case he/she cannot address them directly。 - Performs other duties / tasks if required by Line Manager 1 Facilitate a work environment that supports a successful safety culture. Is responsible for ensuring that his/her team implements and maintains an effective supervision and management of workplace.  - Enforce and promote Safety procedures in the team/Department under responsibility

- Responsible for assigned galley items production, as assigned by Sous Chef, following the standard recipes provided by the Corporate Office  - Supervises the correct handling of existing equipment in maintaining par levels of equipment and completes orders for replacing according to Operational Manual  - Works with all crewmembers to improve their skills with continuous training reviewing the strengths and weaknesses of all crewmembers within the assigned galley, following Operational Manual  - Plan effectively to ensure wastages and/or over production is kept to a minimum, adhering the Company set standards and procedures  - Supervises cleaning procedure daily according to company standards and USPH - Inform Sous Chef whenever there’s a problem arises with regards to food items; to provide a fast and effective solution  - Follows the instructions of Sous Chef on the products production, provide a good selection to Guests’ Restaurant, in accordance with Operational Manual  - Makes frequent suggestions to the direct supervisor to improve standards and keep the interest on the job  - Checks outlets food production daily, to ensure an excellent quality service is provided, in accordance with Company standards - Checks all provisions received from Storeroom and report discrepancies immediately, as per Operational Manual  - Performs other duties / tasks if required by Line Manager  - Facilitate a work environment that supports a successful safety culture.  - Is responsible for ensuring that his/her team implements and maintains an effective supervision and management of workplace.  - Enforce and promote Safety procedures in the team/Department under responsibility

【岗位职责】 1、负责前厅日常接待工作，包括顾客引导、点单服务及用餐咨询 2、保持用餐区域整洁，及时清理桌面并补充餐具与物料 3、包厢卫生，包厢服务 4、开市收市工作 【岗位要求】 1、普通话流利，沟通无障碍 2、能适应弹性工作时间 3、具备服务意识，擅长观察顾客需求 4、能承受高峰期工作压力

（一）基本条件 1.遵守国家法律法规，具有良好的政治素质、思想品德和职业道德，诚实守信。 2.具有强烈的事业心和责任感，有大局意识、团队意识和服务意识，勤勉敬业。 3.具备胜任岗位要求的专业能力和综合素质，以及一定的抗压能力。 4.有下列情况之一的，不接受报名：不符合资格条件的；涉嫌违纪违法正在接受审查调查尚未作出结论的；受到组织处理或党纪政务处分等影响期未满等影响使用的；被依法列入失信联合惩戒对象名单的；其他不适合报名的情形。 5.入职后须服从公司统一管理调配。    （二）岗位资格条件 （1）大专及以上学历，人力资源管理、工商管理或相关专业优先。 （2）35周岁以下（以发布公告之日为计算日期），形象端正，具备良好的沟通表达与组织协调能力。 （3）5年以上酒店行业培训相关工作经验，其中至少2年同岗位管理经验，有集团培训工作经验优先。 （4）熟悉培训体系搭建与人才培养全流程，具备独立开发课程与组织培训项目的能力。 （5）具备优秀的授课与辅导能力，能独立完成TTT培训，有领导力项目经验者优先。 （6）熟练使用办公软件及培训管理工具，具备良好的数据分析与报告撰写能力。

（一）基本条件 1.遵守国家法律法规，具有良好的政治素质、思想品德和职业道德，诚实守信。 2.具有强烈的事业心和责任感，有大局意识、团队意识和服务意识，勤勉敬业。 3.具备胜任岗位要求的专业能力和综合素质，以及一定的抗压能力。 4.有下列情况之一的，不接受报名：不符合资格条件的；涉嫌违纪违法正在接受审查调查尚未作出结论的；受到组织处理或党纪政务处分等影响期未满等影响使用的；被依法列入失信联合惩戒对象名单的；其他不适合报名的情形。 5.入职后须服从公司统一管理调配。 （二）岗位资格条件 （1）大专及以上学历，市场营销、酒店管理或相关专业优先。 （2）45周岁以下（以发布公告之日为计算日期），形象端正，具备出色的沟通谈判能力与客户服务意识。 （3）8年以上高星级酒店销售管理工作经验，其中至少3年同岗位管理经验，有国际品牌酒店工作经历者优先。 （4）熟悉市场营销体系构建与销售策略制定，具备丰富的客户资源与大型项目签单经验，有大型团队销售或政务接待项目经验者优先。 （5）能建立并维护良好的客户关系，具备优秀的逻辑思维和培训能力、跨部门沟通与团队领导能力，认真细致，抗压能力强。 （6）熟练使用办公软件及系统，具备良好的数据分析能力，能独立完成市场分析报告与销售预测。

餐厅菜系：中西式融合料理 招聘要求: 1. 有西餐/融合料理厨房工作经验优先 2. 熟悉基础西餐、日式料理、中餐、东南亚菜的烹饪流程 3. 对融合料理有一定的理解及需要具备菜品研发能力 4. 有责任心，执行力以及较好的团队协作能力 工作职责： 1. 负责厨房日常运营管理及把控出品质量、口味、卖相与出餐效率 2. 按标准制作已有菜品，保证出品稳定 3. 优化现有菜单，定期定量设计研发新菜品 4. 参与食材采购、后厨卫生及库存管理 员工福利： 1. 食宿：提供两餐+单人单间员工公寓 2. 假期福利：法定节假日双倍工资 3. 不低于行业水平的基础工资，全勤奖、工龄奖、业绩绩效、团建活动…

（一）基本条件 1.遵守国家法律法规，具有良好的政治素质、思想品德和职业道德，诚实守信。 2.具有强烈的事业心和责任感，有大局意识、团队意识和服务意识，勤勉敬业。 3.具备胜任岗位要求的专业能力和综合素质，以及一定的抗压能力。 4.有下列情况之一的，不接受报名：不符合资格条件的；涉嫌违纪违法正在接受审查调查尚未作出结论的；受到组织处理或党纪政务处分等影响期未满等影响使用的；被依法列入失信联合惩戒对象名单的；其他不适合报名的情形。 5.入职后须服从公司统一管理调配。 （二）岗位资格条件 （1）大专及以上学历，市场营销、酒店管理或相关专业优先。 （2）45周岁以下（以发布公告之日为计算日期），形象端正，具备良好的职业素养与服务意识。 （3）8年以上高星级酒店或大型餐饮企业宴会销售工作经验，其中至少3年团队管理经验，有国际品牌酒店同岗位经验者优先。 （4）熟悉宴会及活动策划全流程，具备出色的市场敏锐度与客户开发能力，能独立完成合同谈判与签订。拥有丰富的高端客户资源与成功案例者优先，有政务接待工作经验优先。 （5）具备优秀的沟通协调与团队领导能力，责任心强，抗压能力强。 （6）熟练使用办公软件及系统，具备良好的数据分析能力，能定期分析市场趋势与竞争对手动态。

1.负责餐厅商务客户、企业客户、宴席客户开发与维护，建立稳定客户资源体系。 ​ 2. 制定月度/季度销售目标，完成营业额、包厢消费、储值、会员等指标。 ​ 3. 对接公司、单位、商会、婚庆等渠道，洽谈商务宴请、年会、婚宴、寿宴、团餐、包场等合作。 ​ 4. 全程跟进客户预订、餐前沟通、席间服务、餐后回访，提升客户满意度与复购。 ​ 5. 负责客户档案建立与管理，做好客情维护、节日问候、需求记录。 ​ 6. 配合门店做营销活动（节日套餐、新品推广、会员活动），策划落地并追踪效果。 ​ 7. 与前厅、后厨、收银高效协同，保障接待品质、出品稳定、投诉及时处理。 ​ 8. 收集市场、竞品、客户反馈信息，提出优化菜品、服务、定价的建议。 ​ 9. 带领/协助销售团队，做好培训、带教、日常工作安排与业绩复盘。

薪资待遇： 5500 - 7500元/月 岗位职责： 全面负责前厅运营管理，统筹现场服务、客户接待与突发情况处理。 带领前厅团队，做好人员排班、培训与绩效管理。 协助制定并执行服务标准，提升顾客满意度。 配合后厨、采购等部门，保障整体运营顺畅。 任职要求： 女性，25-40岁，形象气质佳，沟通能力强。 两年以上中餐/酒楼/大型餐厅管理经验，有大店（1000㎡以上）管理经验者优先。 细心负责，执行力强，具备良好的团队意识和抗压能力。 人品端正，稳定性强，能独立统筹现场与团队。 我们能提供： 具有竞争力的薪资待遇 清晰的职业发展通道 和谐积极的工作氛围

【岗位职责】 1、负责餐厅菜品烹饪制作，保证出品质量和口感 2、按照标准食谱操作，确保食品卫生安全 3、负责厨房设备日常维护和清洁工作 4、协助研发新菜品，优化现有菜品 5、控制食材成本，减少浪费 【岗位要求】 1、具备基本烹饪技能，有相关经验者优先 2、了解食品安全和卫生规范 3、能适应餐饮行业工作节奏 4、具备团队合作精神 5、身体健康，无不良嗜好

大灶师傅 【岗位职责】 1、负责餐厅各类中式热菜的烹饪制作，确保菜品口味稳定、出品质量达标； 2、熟练掌握大灶操作，能够独立完成爆炒、煎炸、焖炖等中式烹饪技法； 3、根据每日菜单及订单需求，高效备料并按时完成出餐任务； 4、保持厨房工作区域整洁，严格执行食品安全及卫生操作规范； 5、协助厨房主管进行菜品研发及成本控制，提出合理化改进建议； 6、定期维护保养厨房设备，确保工具使用安全规范。 【岗位要求】 1、年龄19-26岁，身体健康，能适应餐饮行业高强度工作节奏； 2、1年以上中餐大灶烹饪经验，熟悉鲁菜或北方菜系者优先； 3、具备扎实的刀工和火候掌控能力，能独立完成高翻勺、滑炒等专业操作； 4、了解食材特性及储存标准，掌握基础食品安全知识； 5、工作责任心强，具备团队协作意识。