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  • 厦门 | 经验不限 | 学历不限
    • 五险一金
    • 技能培训
    • 包吃包住
    • 带薪年假
    • 员工生日礼物
    • 鼓励展现个性
    • 岗位晋升
    • 可染发
    • 管理规范
    • 人性化管理
    国际高端酒店/5星级 | 500-999人
    • 投递简历
    在规划、组织、人事、引导和管理控制酒店方面协助总经理。在总经理缺席时负责酒店运营。全面管理酒店的日常运营及酒店服务的盈利。 Assist the General Manager in planning, organizing, staffing, directing and controlling the hotel. Responsible for hotel operation in the absence of the General Manager. Oversees the day-to-day operations of the hotel in line with the company’s policies and standards. 热爱“W”品牌及其生活方式,总是对市场潮流十分敏感,总是寻找新的东西来领导市场。 Love the “W” brand and lifestyle, passion with the new market trend, always looking for what’s New, What’s next.
  • 炒锅

    6千-8千
    宁波 | 2年以上 | 学历不限 | 提供食宿
    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 包吃包住
    • 人性化管理
    • 领导好
    • 管理规范
    • 氛围融洽
    • 投递简历
    【岗位职责】 1、负责自助餐厅各类中式热菜的烹饪制作,确保菜品色、香、味、形符合标准; 2、根据菜单要求,熟练运用炒、爆、熘、炸、烹等烹饪技法,保证出菜速度与质量; 3、严格把控食材选用、预处理及烹饪流程,确保食品安全与卫生; 4、协助研发新菜品,优化现有菜谱,提升菜品竞争力; 5、维护后厨设备工具,保持工作区域整洁,符合卫生管理标准; 6、配合厨房团队完成每日备餐、收尾及突发情况应对。 【岗位要求】 1、擅长江浙菜系出品,尤其是宁海本地特色菜。 2、了解常见食材特性及调味原理,具备成本控制意识; 3、身体健康,持有效健康证,注重个人及操作卫生; 4、适应餐饮行业工作节奏,能承受高温环境及高强度工作; 5、具备团队协作精神,服从厨房工作安排及管理规范;
  • 杭州 | 1年以上 | 大专 | 提供食宿
    • 五险一金
    • 带薪年假
    • 岗位晋升
    • 员工生日礼物
    • 年度旅游
    • 宿舍设施完善
    • 节日礼物
    • 年度绩效奖金
    • 班车接送
    • 包吃包住
    国内高端酒店/5星级 | 100-499人
    • 投递简历
    【岗位职责】 1、 熟知当天订餐情况,注意记录宾客的特别活动(如生日庆祝会),应及时向主管汇报。 2、 替宾客存取保管衣物,并询问有无贵重物品,贵重物品提醒宾客自行保管。 3、 迎接宾客,引导宾客到预订台位或宾客满意的台位。 4、 客满时,负责安排好后到的宾客,使宾客乐于等位。 5、 随时注意听取宾客的意见,及时向上级反映。 6、 随时注意在接待工作中的各种问题,及时向上级反映和协助处理。 7、 掌握和运用礼貌语言,负责接听电话,宾客电话订餐应问清楚基本信息。 8、 向客人介绍餐厅各式菜点、各种饮品和特式菜点,吸引宾客来餐厅就餐。 【岗位要求】 1、大专毕业或具有同等学历,经过餐饮服务培训,有一定的日常外语会话能力。 2、有熟练的服务技能技巧和一定的应变能力,能妥善处理服务中出现的一般性问题。 3、掌握餐厅服务规程,了解餐厅各种菜肴的基本特点和简单的烹制方法。 4、工作主动、热情、认真,责任心较强。 5、身体健康,仪表端庄。
  • 兰州 | 经验不限 | 学历不限
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 包吃包住
    • 补充医疗保险
    • 集团内部调动
    • 月休8天
    • 法定三薪
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    工作职责: • 财务管理与报告:准备准确的财务报告,包括损益表、资产负债表和现金流量表,确保及时提交给管理层。审查和分析财务数据,提供改善财务绩效的见解和建议。 • 总帐和账户对账:监督总帐科目,确保准确性并符合会计准则。定期对账,包括银行账户、固定资产和公司间交易。 • 合规与审计支持:确保所有财务运作符合当地法规、公司政策和会计准则。协调和支持内部和外部审计,提供文件并解决审计查询。 • 预算与预测:协助编制年度预算和定期预测,确保与酒店目标保持一致。监控预算执行情况,识别差异并建议纠正措施。 • 团队领导与发展:指导初级会计师,提供培训和支持以提高他们的技能和绩效。审查初级团队成员准备的工作,确保准确性并遵守政策。 • 流程改进:发现精简财务流程和提高运营效率的机会。与跨职能团队合作实施新系统和程序。 • 协作与沟通:与部门主管和高级管理层密切合作,提供财务见解并支持决策。与利益相关者保持有效沟通,确保财务事宜保持一致。 任职资格: • 会计、金融或相关领域的学士学位;优先考虑 CPA 或同等认证。 • 至少 3-5 年会计经验,最好是在酒店业。 • 熟悉会计原则、财务报告和合规要求。 • 熟练使用会计软件和 ERP 系统;具备高级 Excel 技能。 • 出色的分析和解决问题能力,注重细节。 • 能够在快节奏的环境中管理多项任务并按时完成任务。 • 强大的领导和指导技能,注重团队发展。 • 卓越的沟通和人际交往能力。 • 能够独立工作并与跨职能团队合作。
  • 重庆-渝北区 | 经验不限 | 学历不限
    国际高端酒店/5星级 | 2000人以上
    • 投递简历
    工作职责: ✓ Overall management of the accounting records and financial reports of the hotel ensuring compliance with company, owner, statutory and fiscal requirements and timetables. ✓ Where applicable the above must include the accounts for Hilton’s branch or subsidiary. ✓ Ensure that the balance sheet is a fair reflection of the assets and liabilities of the hotel. The balance sheet must be regularly reviewed and reconciliations performed of all accounts. ✓ Ensure compliance with the management agreement with Hilton, and any Owner / Lease agreement. ✓ Maintain a focused system of internal controls, which will provide effective and efficient control over the hotel assets, liabilities, revenue and costs. Ensure compliance with company policy. ✓ Maintain control over the Hotel’s assets, liabilities, income and expenditure on behalf of both the Operator and Owner and provide management, leadership and accountability for the financial performance of the hotel. ✓ Ensure legal and tax compliance and that adequate insurance cover is maintained. Manage the pension scheme, where applicable, ensuring that adequate accounting, actuarial and legal controls are in place. ✓ Ensure valid permits and licenses have been obtained for such matters as importation, currency transfers and hotel operations (bars, clubs, casinos etc.). Take responsibility for the safekeeping and updating of all leases and contracts, which may affect the financial status of the hotel. ✓ Liaise and co-operate with both Internal and External Audit. Ensure that an effective programmed of in-hotel audit is in place and that corrective action is promptly taken where required. Give particular emphasis to ensuring that all revenue is captured. Make use of a monthly control checklist. Conducts interim self-audits as required. ✓ Develop high quality management information and performance measurement that is timely, accurate. Reporting should be thought provoking and action oriented. ✓ Implement reporting that incorporates benchmarking, identification and measurement of key performance indicators, and use of the balanced scorecard. Reporting should not only look to historical performance within the hotel, but also outwards and forwards. ✓ Ensures corporate reporting is timely and accurate. Ensures that all corporate reporting is internally consistent and that, inter alia, Datalink report, Pro-plan system, management reports, trends of operation reports, incremental conversion reports, profit and loss statements, balance sheets and cash flow reports reconcile to the trial balance. Maintains proof of such reconciliations which are conducted each month. ✓ Support and advice on financial matters to the General Manager and to the hotel team, including the interpretation of financial data. ✓ Review management information for the hotel and make proposals for the General Manager for value added initiatives. Where appropriate, play the “Devil’s Advocate” to challenge practices and proposals. ✓ Provide financial skills to support business development initiatives Information Technology & Systems: Optimize the use of I.T. within the finance department to improve efficiency and information ✓ With Project Managers, support the implementation of financial and related systems in the hotel. ✓ With the ISM ensure proper use and maintenance of financial systems, including adequate security and back-up procedures. ✓ Acts as the guardian of the integrity of data flowing into the accounting system. Ensures that control process is sound in systems that interface directly or indirectly with the accounting system. Works with colleagues to ensure that errors are corrected at source and processes amended as required to eliminate rather than correct errors. ✓ Continually develops the usage of financial systems to ensure the highest levels of management reporting, processing and staffing efficiency and thereby return on investment. Investment Optimizing returns on capital investment ✓ Utilize project evaluation techniques to assist in directing investment to those projects which optimize returns for the projects. ✓ Prepare the annual capital plan and direct implementation of this plan, ensuring funding and necessary buying (e.g. Owners) are in place so that the note can be kept at the highest possible standard. ✓ Prepare and review the AFE, ensuring financial accuracy and sound commercial and business judgment is applied to the process, and that authorization is obtained prior to commitment of the hotel to expenditure. ✓ Perform post investment audit on major capital investments. Communicates results of post investment reviews within the management team and ensures actions are taken to learn from such results and maximize returns. ✓ Ensure compliance with HI capital policy. Maintain proper control and recording of project spending. Looking Ahead: Operating against meaningful strategic plans and budgets with accurate forecasting ✓ Take a support role to the General Manager in hotel strategic planning. Emphasis on Master-Planning and “thinking outside the box” to identify value opportunities. ✓ Manage the formulation, review and approval process for budgeting within the hotel. ✓ Ensure a regular cycle of forecasting takes place within the hotel with content and detail appropriate to the needs of the operation. ✓ Provides alerts to senior management and to the Area/Regional office via regular forecasts, outlook reports or via ad hoc reporting concerning positive or negative trends in the business. Works with colleagues and the General Manager to ensure consistency and accuracy of communication regarding future trends in the business. AVOIDS SURPRISES. Investment in People: Ensuring the best person in each job, in an environment of continuous development ✓ Recruit and retain the best people for the job. Make good use of succession planning to develop and replace individuals effectively. Establish and maintain good employee relations within the Finance Department. ✓ Aim to maximize efficiency in the accounting department. We should aim for optimum staffing levels by joining and leveraging Nanjing FSSC. Recognize that a highly organized Accounts Office is often a sign of effective management. ✓ Develop the effectiveness of the hotel finance function through the ongoing training and development of the team. Lead and motivate the team to high levels of performance. ✓ Ensure you manage specific measurable objectives. Give regular feedback including appraisals. ✓ Both the Director of Finance and Assistant Financial Controller should have a personal development plan. ✓ Provide training to enhance the financial skills of the Management Team as a whole. Utilize tools such as Hilton University & Hilton LEXUE. Cash & Working Capital: Optimize cash position in an environment of tight control ✓ Minimize the level of working capital, with particular emphasis on the management of debtors, and receivables. ✓ Maintain accurate cash flow forecasts for at least one year ahead, and ensure adequate notice is given to Hilton, and to Owners, of any future cash requirements. ✓ Ensure full reconciliation of all bank accounts on a weekly basis. The highest standards of control must be always maintained over all cash and bank balances. ✓ The role of the Director of Finance is to establish robust credit control and credit management policies with the General Manager and the Commercial Director within the guidelines set out by Group policy and following best practice principles – once established the Commercial Director applies such policies and controls. ✓ It is the responsibility of the Director of Finance to ensure that controls over accounts receivable are being applied correctly and to take action to rectify any problems identified if they are not. ✓ The Director of Finance must review all accounts receivable with the Commercial Director monthly and ensure that there are no recoverability issues. ✓ It is the responsibility of the Director of Finance to maintain an appropriate reserve for bad or doubtful debts. Cost Management: Support the operation to optimize efficiency of the cost base ✓ Understand and measure the cost of drivers for the hotel. Utilize innovative analysis to stimulate thought and management action. ✓ Ensure that adequate purchasing procedures are in operation so that purchases of goods and services are made in the most cost-effective manner. ✓ Benchmark costs against other comparable hotels. Identify cost reduction opportunities. Manage financial risks of the business. ✓ Set an example for the hotel by operating an efficient and cost-effective finance department. Additional Notes: ✓ The Director of Finance has direct responsibility to the General Manager of the hotel combined with responsibility to the Regional Finance Director for the maintenance of professional standards. In the rare event that this dual responsibility gives rise to a conflict, the matter must be referred to the Regional Ops VP and the VP Finance for guidance. ✓ The appointment dismissal and transfer of the Director of Finance is made by the Regional Finance Director/Area VP Finance in consultation with the hotel General Manager. No changes to the remuneration package of any Director of Finance (or Assistant Controller) may be made without the written approval of the Regional Finance Director/Area VP Finance. ✓ The Director of Finance has unlimited rights of access to all financial figures and facts regarding the operation. The Director of Finance exercising reasonable tact may visit any department to ask questions and make any study in fulfilment of his/her duties. ✓ The General Manager must consult the Regional Finance Director/Area VP Finance over the completion of any appraisal or Personal Development Review for the Director of Finance. Any bonus scheme for the Director of Finance must be agreed with the Regional Finance Director/ Area VP Finance in advance. 任职资格: Bachelor’s degree and above. Financial/Accounting major and certificate, e.g. ACCA/ CPA are preferred. ✓ A minimum of 5-8 years of experience in finance, with at least 2-3 years in finance leadership role such as Finance Manager or Financial Controller. ✓ Maintaining rigorous adherence to financial regulations, standards, and internal controls. ✓ Proficiency in financial software and Microsoft Office applications. Knowledge of accounting principles, financial reporting standards, and budgeting processes is crucial. ✓ Advance Financial capability, including strong analytical skills to interpret financial data, create forecasts, and develop budget plans. ✓ Good verbal and written communication skills are required. ✓ Fluent in written and spoken English
  • 国际高端酒店/5星级 | 2000人以上
    • 投递简历
    工作职责: HR Strategy and Talent Development: ✓ Be the strategic HR partner to Hotel Executive leadership, offering professional advice and delivering HR and Talent strategies, including talent and leadership development, Recruiting, Compensation and Benefits, performance reviews, team member relations, and compliance. ✓ Collaborate with the Hotel Executive Leadership team to set up and align HR strategies and KPIS to support business success. ✓ Forster a "Great Place to Work for All" culture at the hotel level and partner with the Hotel Executive Team to achieve DE&I targets. ✓ Ensure full implementation of new projects and programs at the hotel, covering all aspects of HR management, including but not limited to Compensation & Benefits, Recruiting, Talent Management, HR Digitalization and Productivity Management. Provide feedback to GM and Executive Team and program owners for continuous improvement. ✓ Develop and execute workforce strategies that balance cost efficiency, operational flexibility and talent quality. ✓ Create regional synergies to elevate Hilton‘s brand visibility. ✓ Build and Sustain a Robust Hotel Talent Pipeline to meet the hotel‘s current and future needs. ✓ Foster a Culture of Continuous Learning and Development and strengthen overall operational and leadership Capabilities ✓ Design and implement business-driven training plan that aligns with hotel’s goal and support team member growth and development. Business Performance Review and HR Operation Excellence: ✓ Develop and manage the annual HR budget and monthly rolling forecasts, ensuring strict adherence to operational budgets, cost control, and proper approval of expenditures. ✓ Ensure full compliance with local labor laws and Hilton’s policies and procedures across all hotel operations, including team member relations, workforce planning, performance management, training, compensation and benefits, team member well-being, safety, security, and hygiene. ✓ Implement robust performance evaluation systems to inspire creativity, innovation, and high performance among team members. ✓ Champion a culture of recognition, celebrating contributions that drive operational success and organizational growth. ✓ Collaborate closely with Operations departments to plan and manage diverse workforce groups including GIG, outsourced workers, trainees, and retirees maximizing labor efficiency while ensuring legal compliance and maintaining exceptional service quality. ✓ Lead and oversee all HR functions and daily operations, ensuring seamless execution and alignment with organizational goals. ✓ Develop and mentor HR team members, fostering a culture of continuous learning and adherence to best practices and procedures. ✓ Ensure professional image and grooming standards, promoting high standards of personal appearance and hygiene among team members, in strict compliance with the hotel’s grooming guidelines. Recruitment: ✓ Develop and implement a comprehensive talent acquisition strategy that aligns with the hotel‘s goals and objectives. ✓ Partner with Executive leadership and department heads to identify and anticipate current and future talent needs, ensuring a proactive approach to workforce planning. ✓ Develop creative partnerships with talent service channels, educational institutions, and industry networks to expand the hotel’s talent pipeline. ✓ Enhance the hotel’s employer brand by promoting its unique value proposition and culture through innovative recruitment marketing strategies. ✓ Ensure L8 (AHOD) and above positions are filled in a timely manner to reduce impact on business and operation. Total Rewards (Compensation & Benefits) Management: ✓ Develop and implement competitive compensation strategies that align with the hotel’s business objectives and support talent retention and attraction. ✓ Implement Total wellbeing (Benefits) offerings, which include Mental wellness, Physical health, financial wellbeing, social wellbeing. Team member Relations and Compliance: ✓ Manage ad-hoc team member relations issues, including but not limited to leadership-related issues, team member grievances, conversations, or compliance issues. ✓ Ensure that team member facilities, including the team member restaurant, locker room, dormitory, and other designated areas, are maintained in compliance with Hilton‘s high operational standards. ✓ Regularly review and update policies to ensure relevance and compliance with Corporate HR, legal and industry standards. Perform routine self-compliance audits to guarantee full adherence. Miscellaneous: ✓ Strongly inclined to adhere to rules and set standards of behavior. ✓ Work with Team Member Kitchen Chef de Cuisine and Hygiene Manager to ensure compliance with FSAA as well as other pertinent culinary operation guidelines and costs. ✓ Carry out any other reasonable duties and responsibilities as assigned. ✓ The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 任职资格: Bachelor’s degree and above. ✓ Minimum 2 years of experience in a similar position with an international brand hotel. ✓ Fluent in written and spoken English. ✓ In-depth knowledge of local labor laws ✓ Strategic planning ability ✓ A collaborative and open-minded leadership style ✓ Comprehensive knowledge of HR modules and department operations. ✓ Able to coach and develop others. ✓ Proficient in essential business and financial fundamentals ✓ Excellent communication and interpersonal skills. ✓ Strong organizational and multitasking abilities. ✓ High level of emotional intelligence (EQ). ✓ Technology Proficiency and Strong analytical skills ✓ Empathy and a customer service-oriented mindset
  • 佛山 | 2年以上 | 学历不限 | 提供食宿
    • 五险一金
    • 带薪年假
    • 岗位晋升
    • 包吃包住
    • 管理规范
    • 技能培训
    • 人性化管理
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    - 客户开发与维护:积极开拓宴会市场,通过多种渠道(如线上平台、社交活动等)寻找潜在客户;与新老客户保持密切沟通,了解客户需求,提供专业的宴会咨询服务,建立长期良好的合作关系。 - 销售与策划:向客户介绍酒店的婚宴设施、服务项目、菜品特色等优势,根据客户需求制定个性化的方案;协调酒店各部门(如餐饮、客房、前厅等),确保活动的顺利筹备与执行;跟进销售合同的签订与款项收取,完成销售业绩指标。 - 市场调研与分析:关注市场动态,收集竞争对手信息,分析市场趋势和客户需求变化,为酒店产品的优化与创新提供依据;制定并执行市场推广策略,提升酒店在市场的知名度与美誉度。 - 活动统筹与协调:在活动期间,作为客户与酒店的主要联络人,现场协调解决各类突发问题,确保流程按计划进行;活动结束后,收集客户反馈意见,对服务进行总结与评估,以便持续改进。
  • 芜湖 | 经验不限 | 学历不限
    • 五险一金
    • 补充医疗保险
    • 意外险
    • 包吃包住
    • 提供食宿
    • 提供员工宿舍
    • 生日福利
    • 月休8天
    • 集团内部调动
    全服务中档酒店/4星级 | 100-499人
    • 投递简历
    工作职责: 1. 负责企业全面财务管理工作,包括会计核算、财务报告、预算管理、资金统筹及财务分析; 2. 组织编制和审核年度财务计划、预算方案及执行情况分析报告,为经营决策提供专业财务支持; 3. 建立健全内部控制与财务管理制度,确保财务活动合法合规,有效防范财务风险; 4. 统筹税务筹划与申报工作,确保各项税费依法及时足额缴纳; 5. 配合内外部审计工作,保障财务信息真实、准确、完整; 6. 指导并监督下属财务团队开展日常核算、报表编制及财务流程优化工作。 任职资格: 1. 具有5年及以上企业财务管理工作经验,其中至少2年担任财务部门负责人或相当管理岗位; 2. 持有会计专业技术中级及以上职称,具备注册会计师(CPA)或高级会计师资格者优先; 3. 熟悉《企业会计准则》《税法》《公司法》《会计法》等法律法规及财务监管要求; 4. 精通主流财务软件及办公软件,具备较强的财务分析、预算管理和风险管控能力; 5. 具备良好的职业道德、责任心与沟通协调能力,无违法违规及失信记录; 6. 大专及以上学历,财务、会计、审计、金融等相关专业。
  • 芜湖 | 经验不限 | 学历不限
    • 五险一金
    • 补充医疗保险
    • 意外险
    • 包吃包住
    • 提供食宿
    • 提供员工宿舍
    • 生日福利
    • 月休8天
    • 集团内部调动
    全服务中档酒店/4星级 | 100-499人
    • 投递简历
    【岗位职责】 1、负责酒店日常运营成本的监控与分析,确保各项支出符合预算要求; 2、定期审核采购订单、供应商合同及付款申请,确保成本控制措施有效执行; 3、编制月度、季度成本分析报告,提出优化建议以降低运营成本; 4、协助财务部门完成成本相关数据的核对与账务处理; 5、监督库存管理,定期盘点并分析差异,确保物资使用效率; 6、与其他部门协作,制定成本控制标准并推动实施; 7、跟踪市场行情及行业动态,为成本优化提供数据支持。 【岗位要求】 1、具备财务、会计或相关领域的基础知识,熟悉成本控制流程; 2、熟练使用Excel等办公软件,能够处理和分析大量数据; 3、具备较强的逻辑思维能力和细节关注度,善于发现问题并提出解决方案; 4、良好的沟通与协调能力,能够与各部门高效合作; 5、责任心强,工作严谨,能够承受一定的工作压力; 6、有酒店行业或相关领域工作经验者优先,但无硬性要求。
  • 张家界 | 2年以上 | 大专 | 提供食宿
    • 五险
    【岗位职责】 1、负责拟定并执行酒店各类促销活动方案,确保完成团队及散客销售目标。 2、实时监控销售数据,分析市场动态,及时调整销售策略,确保达成月度及年度销售计划。 3、与会议、餐饮等相关业务部门保持高效沟通,获取销售支持信息并推动跨部门协作。 4、在部门预算范围内,制定并落实销售计划,合理控制成本,提升销售效益。 5、建立并维护客户档案系统,定期更新现有及潜在客户信息,挖掘长期合作机会。 6、编制临时销售日程表,汇总每日销售拜访记录,按月归档销售活动数据。 7、根据周销售计划,定期向市场销售总监提交销售进展报告,并制定下阶段拜访计划。 【岗位要求】 1、大专及以上学历,2年以上酒店或旅游行业市场营销相关工作经验。 2、具备强烈的责任心和开拓精神,出色的沟通协调能力及商务谈判技巧。 3、熟悉市场开发、品牌推广、公关活动策划及VIP客户接待流程,能独立策划营销方案。 4、具备项目营销全流程管理能力,包括市场分析、目标制定、策略执行及效果评估。 5、年龄20-45岁,能适应灵活工作安排,熟悉抖音工作流程,懂短视频制作者有销售经验者优先。
  • 芜湖 | 经验不限 | 学历不限
    • 五险一金
    • 补充医疗保险
    • 意外险
    • 包吃包住
    • 提供食宿
    • 提供员工宿舍
    • 生日福利
    • 月休8天
    • 集团内部调动
    全服务中档酒店/4星级 | 100-499人
    • 投递简历
    【岗位职责】 1、全面负责西餐厅日常运营管理工作,包括人员排班、服务流程监督及服务质量把控 2、制定并执行餐厅服务标准与操作规范,确保符合国际品牌酒店服务水准 3、负责西餐菜品出品质量监控,与厨房团队保持高效协作 4、处理客人投诉及突发事件,提供超出预期的客户服务体验 5、控制餐厅运营成本,包括餐具损耗、人力成本及物料消耗管理 6、定期组织员工服务技能培训,提升团队专业服务水平 7、完成餐厅营业数据分析,制定并执行销售提升方案 8、维护餐厅设备设施,确保运营环境符合卫生安全标准 【岗位要求】 1、具备酒店/餐饮行业服务岗位2年以上工作经验,有西餐厅管理经验者优先 2、熟悉西餐服务流程及标准,掌握基本西餐礼仪知识 3、出色的团队管理能力,能有效激励20人以上服务团队 4、具备较强的客户关系处理能力及危机事件应对能力 5、良好的成本控制意识及数据分析能力 6、能适应早晚班轮班工作制,节假日需在岗 7、英语口语流利者优先考虑 8、身体健康,无传染性疾病,持有效健康证
  • 三亚 | 2年以上 | 本科 | 提供食宿
    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 人性化管理
    • 包吃包住
    • 领导好
    • 节日礼物
    • 年终奖
    卓越雇主
    卓越雇主
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    岗位职责 1,整合并录入所有细分市场的预定,主要包括散客(单独的旅行者)和团队住宿名单。合理利用房价和销售组合提高酒店收益;推销酒店餐厅、酒吧、水疗中心和交通设备以确保提高酒店收益。 2,预订部文员需在酒店的规范条例内向顾客提供高质量的服务,并对客人有礼貌,迅速协助完成客人的预定要求 3,与前厅/销售协调合作日常的预定和运营事宜。 4,能提前预知客人需求并努力销售高级别房型。 5,及时输入部门内所有合同及合作协议,确保销售产品能实时查询并保证输入信息的正确性。 6,协助预订部经理维护酒店预定管理系统。 岗位要求 1,至少1年相关工作经历,有酒店同岗位工作经历 。 2,熟练掌握中英文书口语能力,可与客人全英对话。 3,有能力解决工作中的问题并能承受高压的工作量。 4,有能力协调处理好客人提出的要求。
  • 北京-朝阳区 | 经验不限 | 学历不限 | 提供食宿
    • 净化的空气
    • 关爱的氛围
    • 更多带薪年假
    • 舒适的宿舍
    • 健康营养美食
    • 五险一金
    • 员工生日礼物
    • 培训与成长
    • 城市调动机会
    • 集团内调动
    卓越雇主
    卓越雇主
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    岗位职责 1.确保自己的服饰、发型整洁、淡妆等方面全部符合规定的要求。 2.查看交班记录,了解上一班的移交事项,并负责处理。 3.熟悉预订资料,了解客情,尤其要记住即将来店的贵宾、常客的姓名,了解酒店的所有活动。 4.熟悉酒店有关客房销售的各项政策,向来店宾客推销客房,努力争取好的经济效益。 5.熟练总台各项专业业务和技能,搞好对客服务。 6.熟练掌握店内外信息,提供准确的问讯服务。 7.协助为下榻酒店的宾客办理入住登记手续。 8.制作有关报表,为其它部门提供准确的接待信息。 9.维护宾客关系,提升宾客满意度方面的工作 岗位要求 1.英语和韩语熟练 2.性格开朗、头脑灵活、工作踏实,具有较强的服务意识、推销意识和责任感。 3.通晓酒店各项对客政策、设施设备及服务种类以及总台工作程度和规范。 4.相貌端正,身体健康。
  • 南京 | 10年以上 | 本科 | 提供食宿
    • 五险一金
    • 节日礼物
    • 带薪年假
    • 包吃包住
    • 技能培训
    • 岗位晋升
    • 管理规范
    • 员工生日礼物
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    Food & Beverage background is preferred  ·  Develop, implement and manage the operational department’s annual and long term goals. 制定、实施和管理运营部门的年度和长期目标。 ·  Establishment of the Hotel’s Operating Budget and Financial forecast. 制定酒店运营成本和财务预测。 ·  Manage the operations of the hotel in order to maximize profitability and to ensure superior guest service and product quality. 管理酒店运营,提高利润,并确保优质的对客服务和产品质量。 ·   Ensure that all operations departments are maximizing revenue and profit potentials while minimizing costs. 确保各运作部门降低成本的同时,实现收入和利润的目标。·    ·   Ensures optimal compliance with corporate focus audit. 确保与公司审计的一直性。 ·   Manage operational expenses to stay within budget guidelines. 管理运营费用,控制在预算范围内。·  Evaluates changes in guest needs, the guest mix and competitive set, to recommend appropriate product/service and operational changes as necessary. 评估客人的需求不同的客人及竞争者的变化,根据需要推荐合适的产品和服务,并根据需要调整运营。 ·  Ensures guest and employee satisfaction, while maintaining market competitiveness and exceptional financial performance. 确保客人及人才的满意度,同时保持市场竞争力及卓越的财务业绩。 ·  Anticipate and address guest issues and establish proactive processes to promote guest satisfaction. 参与并解决客人的问题,建立积极主动的处理流程从而提高客人的满意度。 ·    Manages performance issues that arise within the operational departments, as well as train, develop, coach and counsel, conduct performance evaluations and resolve problems of departmental team members and managers. 管理运营部门内部的绩效问题,并对团队成员和管理人员进行培训、发展、指导和咨询,组织的绩效评估和解决问题。 ·   Interacts in a positive way with all team members to ensure a luxury guest experience. 以积极的方式与整个团队的成员沟通互动,从而确保客人的奢华体验。 · Use safe manual handling techniques and practise safe work habits following Accor Health, Safety and Environment policies, maintain procedures to minimise our impact on the environment and prevent pollution. 按照雅高集团的健康、安全和环境政策,使用安全的人工操作技术,养成安全的工作习惯,依照程序以尽量减少对环境影响,防止污染。 ·  Ensures compliance with local health and safety regulations. 确保遵守当地的卫生和安全法规。 Knowledge and Experience知识和经验 ·   Bechelor‘s degree or above.本科或以上学历 ·    3years or above Director of Food & Beverage experience  at  5 star international hotels. 三年或以上五星级国际品牌酒店餐饮总监工作的经验 ·     Fluent oral and written English.有良好的英语能力 Competencies 技能 ·   With capability of communication and coordination 有较强的沟通协调和管理能力 ·    Work honestly with strong responsibility, fairly handle matters 工作认真负责,作风正派,处事公正,有良好的素质 ·    Interpersonal skills to deal with guests and talent issues 具备处理客人与人才关系问题的技巧 ·   Confidently able to resolve problems and make decisions 具备决策能力、解决问题的能力 ·   Adaptable to use computer skill 具备电脑操作技能
  • 人事专员

    4千-4.5千
    金华 | 1年以上 | 中专 | 提供食宿
    国内高端酒店/5星级 | 100-499人
    • 投递简历
    【岗位职责】 1、执行酒店招聘计划,完成简历筛选、面试邀约及录用流程 2、维护招聘网站及校企合作渠道,开发新的招聘资源 3、负责员工入、离职手续办理及人事档案管理 4、协助开展新员工入职培训,质检管理跟进及部门用人需求沟通 5、定期汇总招聘数据,优化招聘策略 【岗位要求】 1、中专及以上学历,1年以上人事相关工作经验 2、熟悉劳动法规及招聘全流程操作 3、具备较强的沟通协调能力和服务意识 4、能熟练使用办公软件及招聘管理系统 5、年龄18-40岁,有酒店行业经验优先
  • 销售经理

    6.5千-8千
    海口 | 经验不限 | 大专 | 提供食宿
    • 五险一金
    • 带薪年假
    • 岗位晋升
    • 技能培训
    • 节日礼物
    • 管理规范
    • 领导好
    • 包吃包住
    • 人性化管理
    国际高端酒店/5星级 | 500-999人
    • 投递简历
    岗位职责: 负责酒店客房、会议、宴会等产品的市场开发与销售任务达成,完成月度 / 季度 / 年度营收指标。 维护并拓展客户资源,包括企业客户、旅行社、OTA、政府单位、商务公司、会展机构等,建立稳定合作关系。 拜访客户、接待来访,跟进客户需求,提供报价、方案、合同洽谈与签约,处理预订及后续跟进。 收集市场信息、竞品价格与活动策略,及时调整销售方案,参与制定酒店促销及推广计划。 协调前厅、餐饮、客房、会务等部门,确保客户接待、会议执行、服务落地顺畅。 参与酒店市场推广活动,如展会、推介会、渠道合作洽谈等。 岗位要求 3-5 年及以上酒店销售、商务拓展、客户开发相关工作经验。 熟悉酒店销售流程、报价体系、会议 / 宴会运作,了解本地商务及旅游市场。 具备优秀的沟通谈判能力、客户维护能力和抗压能力,目标感强。
  • 西厨热菜主管

    6.5千-7.5千
    佛山 | 2年以上 | 高中 | 提供食宿
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 领导好
    • 员工生日礼物
    • 人性化管理
    • 包吃包住
    • 年底双薪
    • 五险一金
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    岗位职责: 1.具备有与本职位相配的西餐/自助餐热菜烹饪知识,高效率,高质量完成本职工作 2.能够指导和管理一个班次工作,可以独立带班 3.能够独立出品,可以独立完成西餐厅散点菜单 4.熟知食品卫生安全条例,所有工作流程必须符合食品安全法则规定 5.能够完善有必要的工作技巧,提供工作方面知识培训,并帮助员工达到标准 岗位要求: 1. 具备式烹调和厨房知识、技能 2. 熟知食品安全条例规定 3. 良好的团队协作和沟通能力 4. 至少有2年五星级酒店厨房管理的工作经验
  • 洗碗工

    4千-5千
    广州 | 1年以上 | 学历不限
    • 五险一金
    • 包吃包住
    • 带薪年假
    • 管理规范
    • 技能培训
    • 投递简历
    岗位职责: 1.负责各餐厅厨房餐具和环境的清洁卫生工作; 2.随时整理餐具摆放整齐,做好餐具清洗前的各项准备工作,并正确操作洗碗机、消毒等必要工作设备; 3.爱护设备及物品,做好保养维护工作,尤其是每月中定期的计划深度清洁; 4.开餐前做好全面的卫生工作,保证提供整洁干净的卫生环境; 5.保证每个餐段结束后的整洁卫生,达到下一次的开餐要求,做好收尾工作; 6.每晚餐具清洁完毕,将所有餐具交回餐厅及厨房,并将洗碗机等操作用具清洗干净,关闭水电开关; 7.控制好餐具破损率,严格按照标准进行清洗操作。 任职要求: 1.拥有1年及以上酒店或餐厅同类型岗位工作经验,工作认真、负责、勤劳刻苦,有较好的沟通能力,服从管理者安排。 2.身体健康、品行端正; 3.适应餐饮行业的工作时间。
  • 杭州 | 1年以上 | 学历不限
    • 美女多
    • 帅哥多
    • 领导好
    • 岗位晋升
    • 人性化管理
    • 五险一金
    • 技能培训
    • 带薪年假
    • 管理规范
    • 出国旅游
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.          At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Pagoda-style pavilions rise amidst exquisite gardens and ponds. With personalised hospitality, Four Seasons provides an unrivalled experience of China’s timeless beauty. Four Seasons Hotels and Resorts is a world-leading luxury hotel management group. As a key member of the group, Four Seasons Hotel Hangzhou at West Lake has been awarded the great honor of a five- star hotel in Forbes Travel Guide 2016 to 2022. As the ancient saying goes, “In the universe, there is heaven; on earth, there is Hangzhou.” Set along the banks of the fabled West Lake, our hotel is a tranquil enclave woven with ponds, courtyards surrounding picturesque Chinese gardens, willow trees and mist-covered lagoons. Wake to views of mountain peaks, ancient temples rising from the greenery or the very waters that have enchanted poets, explorers and emperors for centuries. Start with a cup of Longjing tea in our Lobby Lounge before picking up your bicycles and heading out to explore the city, then come back for a soothing treatment in our chinoiserie-filled Spa, followed by dinner in one of Jin Sha’s private-dining rooms. About the role:  关于职位:  The F&B reservation clerk responds to communications from guests and referral networks concerning reservations arriving by mail, telephone, fax, or through a central reservation system. Creates and maintains reservation records-usually by date of arrival and outlets listing prepares confirmation and promptly processes any cancellations and modifications. This role is part of the Food & Beverage Service department, reporting into the Membership and Food & Beverage Reservations Manager.  餐饮预订文员负责处理通过邮件、电话、传真或预订系统传来的客人及推荐网络的预订咨询。创建并维护预订记录——通常按抵店日期和营业点分类整理,准备预订确认函,并及时处理任何取消和修改。该职位隶属于餐饮服务部,向会员及餐饮预订经理汇报。  What you will do:  岗位职责:  To answer calls according to benchmark and Forbes standards to ensure guest needs are met quickly and efficiently  按照行业基准和福布斯标准接听电话,确保客人的需求得到快速、高效的满足。  To track Private Dining Room availability based on reservations and helps develop forecasts for restaurants revenue and occupancy.  根据预订情况追踪私密包间的可用状态,并协助制定餐厅收入及上座率的预测。  To know the positioning statement of restaurants the hotel has as well as their location and layout.  熟知酒店各餐厅的定位、具体位置及内部布局。  To know all restaurants promotion plans-meaning status, rates, and benefits, updating availability of all restaurants booking systems. Mark guest information and requirements accurately, follow-up PDR deposit.  了解所有餐厅的促销计划——包括活动状态、价格及优惠内容,及时更新各餐厅预订系统的可用状态。准确记录客人的信息和需求,跟进私密包间的订金事宜。  To follow deposit, receive and record when guests book Private Dining Room. Record Guests information, send deposit message, remark detail after received deposit.  处理客人预订私密包间时的订金事宜:接收并记录订金。记录客人信息,发送订金通知短信,并在收到订金后备注详细信息。  Responsible for selling the restaurant and providing information to prospective guests. To capture sales from the incoming calls and coordinate details of each reservation to ensure the guest’s satisfaction.  负责向潜在客人推介餐厅并提供相关信息。通过接听来电促成销售,并协调每一笔预订的细节,确保客人满意。  What you bring:  岗位要求:  A minimum of one year of administrative experience, preferably in a hospitality or restaurant related field or other equivalent experience is required.  至少一年的行政工作经验,最好有酒店或餐饮行业相关经验,或其他同等经验亦可。  Requires knowledge or the ability to operate computer equipment including word processing and spreadsheet software.  需要具备操作电脑设备的知识或能力,包括文字处理和电子表格软件。  Good knowledge of Word, Excel and PowerPoint  熟练使用 Word、Excel 和 PowerPoint。  Has strong interpersonal skills, is able to prioritize and adapt to the changing needs of the operation  具备较强的人际交往能力,能够分清轻重缓急,并适应运营中不断变化的需求。  Requires basic computer skills for online training  需要具备基本的电脑操作技能,以便完成在线培训。  Requires reading, writing and oral proficiency in the English and Chinese language  具备良好的中英文读、写、口语能力。  Has the ability to anticipate and prioritize the needs of the guest proactively  能够主动预判并优先处理客人的需求。  Is energetic and has a professional approach to his/her craft  精力充沛,对工作具备专业的态度。  What we offer:  福利待遇:  Competitive Salary, wages and benefits   具有竞争力的薪资及福利体系  Excellent Training and Development opportunities  完善的培训与发展机会  Complimentary Accommodation at other Four Seasons Hotels and Resort  全球四季酒店及度假村的免费住宿礼遇。  Complimentary Dry Cleaning for Employee Uniforms  员工制服免费干洗服务  Complimentary Employee Meals  免费员工工作餐    Employee activities  丰富多彩的员工活动  Schedule & Hours:  岗位要求:  This is a full-time position  本岗位为全职职位  The working hours will primarily by department, ability to work all shifts, weekends and holidays  工作时间将根据部门需求安排,需能适应轮班制(含周末及节假日值班)
  • 广州 | 2年以上 | 大专 | 食宿面议
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 包吃包住
    • 管理规范
    • 人性化管理
    • 岗位晋升
    • 投递简历
    岗位职责: 1、主要负责高端会所儿童乐园的接待服务,作为“开心大使”角色,策划及组织儿童活动及游戏。 2、配合接待及服务其他康体区域,包括泳池、健身区、书吧、棋牌室等,为会员提供高标准服务。 3、对康体各区域功能及设施设备进行巡查,确保各项设施设备的正常和安全运行。 4、负责康体相关区域的卫生及安全检查,按标准对客用品进行补充与摆放,确保各项设施设备符合对客服务标准。 5、负责跟进康体部日常采购及日常工程维修报备。 6、负责做好来访会员及宾客的相关记录,确保信息清晰准确。记录会员的投诉和反馈,及时向直属上级进行汇报,维护会员的满意度。 7、协助各项报表制作和数据的录入工作。负责会员在康体部的各项消费结算,并做好相关账目登记及单据投递,确保财务数据准确无误。 8、依据部门的制度及流程标准开展需要执行的各项工作。 9、完成上级领导安排的其他工作任务。  任职资格: 1、大专及以上学历,具备幼师资格证书或儿童教育行业培训结业证书;从事儿童培训或幼儿教育行业2两年以上。 2、擅长组织儿童游戏及策划儿童类活动,善于与小朋友交流。 3、亲和力强、工作细心、责任心强,能够认真对待每一项工作任务,注重细节和效率。 4、熟练使用各类办公软件(PPT、WORD、EXCEL等),EXCEL和PPT使用娴熟。
  • 销售副总监

    1万-1.5万
    杭州 | 3年以上 | 大专 | 提供食宿
    • 五险一金
    • 带薪年假
    • 技能培训
    • 员工生日礼物
    • 包吃包住
    • 管理规范
    • 岗位晋升
    • 帅哥多
    • 美女多
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    Responsible in achieving the room and catering sales objectives of the hotel. 负责实现饭店的客房和餐饮销售目标。 Assists the Director of Sales & Marketing in the development of Sales & Marketing plan and in budget preparation. 协助销售总监制订销售市场计划及预算。 Represents and promotes the hotel by maintaining constant contact with the market and the customer base locally and internationally through Customer Relationship Management. 代表饭店通过客户关系管理,与本地和国际市场的客户保持密切的联系并推销饭店。
  • 客房主管

    5千-6千
    南京 | 经验不限 | 大专
    • 五险一金
    • 带薪年假
    • 技能培训
    • 人性化管理
    • 管理规范
    • 岗位晋升
    • 团队支持
    • 发展空间
    服务式公寓 | 2000人以上
    • 投递简历
    【岗位职责】 1、负责客房部的整体经营和运作;分配督导员工工作,制定工作计划。 2、确保部门成本及各项费用,得以良好的控制。 3、根据酒店的运营标准,随时对房间和设施设备及各项物品进行检查。 4、检查客房部的设施和管理,抽查及提升本部门整体工作质量及工作效率。 5、组织编制部门工作程序及工作考评。 【岗位要求】 1、大专毕业学历或同等以上。 2、有三年以上客房管理工作经验。 3、熟悉客房部专业知识,熟练使用办公软件 4、掌握熟悉客房管理、服务流程和质量标准。 5、具有组织协调能力、应变能力、经营能力以及文字表达能力和信息管理能力。
  • 漳州 | 经验不限 | 学历不限 | 提供食宿
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 员工生日礼物
    • 包吃包住
    • 管理规范
    • 人性化管理
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    作为厨房主管-饼房,您将应以高标准完成以下任务: · 为客人和员工高效率的提供食物,做到物美价廉,要按照标准食谱制作并且要符合食品卫生 。 · 协助副厨师长管理厨房的正常运作,并保证食品的高质量准备和展示 。 · 计划和准备高质量的食品并摆台在指定的区域和餐厅。 · 严格按照菜谱、标准和摆盘准备食品。 · 依照食品卫生标准保持清洁和食品卫生。 · 在运营之中保持食品卫生标准各方面要求。 · 正确操作所有的设备、器具和机器。 · 能够接受外场工作任务。 · 能够接受在厨房以外的地点完成工作。 · 协助进行盘点工作。 · 了解酒店的入住率,宴会,预测计划和收益。 · 及时的按要求准备菜单。 · 与管事部紧密的工作关系确保高质量的清洁和降低破损率。 · 对于每位客人的要求要及时作出回应使客人满意。 · 积极的学习和不断的创新菜肴。 · 时刻保持以专业和积极的态度对待团队成员和上级,行为举止以酒店的规则和团队成员手册的依据,确保部门的良好运营。 · 协调、组织和参与和厨房有关的所有产品的制作,检查并依照零点菜单和每日菜单,季节菜单。时刻保持菜单的标准,份量和成本。 · 监督食品的质量和数量,从而确保不浪费原材料。 · 检查团队成员准备的食品质量并按需求标准做出必要的调整。 · 监控整个食品操作并确保食品准时和正确地操作。 若要成功地应聘这一职位,您的态度、行为、技能和价值观应符合下列标准: · 至少三年五星级酒店或较高级别的个体餐厅厨师经验 · 具备有与本职位相配的烘焙基础技能知识,高效率、高质量完成本职工作 · 饼房主管要具备各种糕点,面包等烘焙类产品的制作技术 · 有能力按照事情的优先顺序按时完成任务 · 能够在潮湿,炎热和不时吵闹的环境中工作 · 掌握食品安全体系方面的知识
  • 杭州 | 5年以上 | 本科 | 提供食宿
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 领导好
    • 员工生日礼物
    • 年度旅游
    • 帅哥多
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    全面有效管理酒店财务工作,制定财务报表、分析、预测及预算。高标准要求财务制度、管理信息、内部控制、万豪标准及酒店要求。
  • 沈阳 | 经验不限 | 大专
    • 岗位晋升
    • 技能培训
    • 管理规范
    • 包吃包住
    • 带薪年假
    • 五险一金
    • 节日礼物
    • 周休两天
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    【岗位职责】 1、负责酒店市场销售策略的制定与执行,完成年度销售目标; 2、开拓并维护客户资源,包括企业客户、旅行社、会议团队等; 3、分析市场趋势及竞争对手动态,及时调整销售策略; 4、协调酒店各部门资源,确保客户需求得到高效响应; 5、定期提交销售报告及市场分析,为管理层提供决策支持; 6、参与酒店市场推广活动,提升品牌影响力。 【岗位要求】 1、具备较强的市场敏锐度及销售能力,能独立开发客户资源; 2、优秀的沟通协调能力,能与客户及内部团队高效合作; 3、具备一定的数据分析能力,能通过市场数据优化销售策略; 4、抗压能力强,适应快节奏工作环境; 5、对酒店行业有热情,愿意长期发展。
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