岗位职责 1、根据营业情况，对服务员进行工作任务分配，确保提供优质服务。 2、及时向经理和厨师长反馈客人对食品，服务方面的信息、了解客情，亲自为重要客人服务。 3、妥善处理餐厅里发生的问题和客人的意见，并及时向经理汇报。 4、定期检查，清点餐厅的设备、餐具、布草等物品，并将结果汇报给经理。 5、督促服务员做好餐厅安全和清洁卫生工作，保证达到饭店规定的标准。 岗位要求 1、有同岗位工作经验2年以上。 2、有一定的组织和管理能力，具有熟练的中餐服务技能。 3、热爱本职工作，工作勤勤恳恳，认真负责。 4、身体健康，仪表端庄。

【岗位职责】 1、负责处理客户的预订需求，准确记录客户的预订信息，如姓名、联系方式、预订时间、人数、等，并核对无误后录入系统。 2、及时将客户的预订信息传达给酒店相关部门，确保预订的顺利确认和执行。 3、根据客户的需求，处理预订的变更和取消操作，确保信息的准确性和及时性。 4、提供优质的客户服务，包括礼貌用语、耐心解答、积极解决问题等。 5、定期整理和统计预订数据，包括预订量、消费情况等，为酒店的经营决策提供支持。 6、完成领导交办的其他相关工作，如酒店的促销活动、市场调研等。 【岗位要求】 1、旅游管理、酒店管理、市场营销等相关专业大专及以上学历。 2、熟悉旅游行业的特点和规律，熟悉预订的流程和操作。 3、掌握基本的旅游服务知识和技能，如客户服务技巧、预订系统操作等。 4、具备良好的沟通表达能力，能够与客户和酒店其他相关部门进行有效沟通。 5、具备强烈的服务意识，以客户为中心，提供优质的服务体验。 6、熟练使用各种办公软件和预订系统，如Word、Excel、预订管理软件等。 7、具有旅行社或酒店等相关行业的工作经验者更佳。 8、具备良好的团队合作精神和协作能力。

【岗位职责】 1、根据部门总体市场策略编制自己分管的市场的销售计划。 2、对本市场中的客源大户要熟悉他们的基本情况，随时关注其变化并适时做出应对。 3、组织本组组员对新市场进行开发。 4、管理开发好自己的客户。 5、负责组织销售计划的审定及落实，并进行督查。 6、掌握每位销售人员每日销售接待活动，并审核销售记录卡。 7、协助部门经理做好本市场客户的建立及升级管理工作，保持客户档案的完整。 【岗位要求】 1、高中以上学历。 2、具有市场调查和预测能力，能及是掌握市场动态，并能综合分析，及时地提出相应的措施和合理的建议。 3、有较强的语言表达能力，能撰写市场调研报告，具有起草工作计划、总结及业务汇报的能力。

Key Responsibilities: End-to-EndProject Management: l Lead the full lifecycle of FCSSaaS implementation projects for luxury hotels, including planning, execution,monitoring, go-live and post-implementation review. l Develop detailed and executableproject plans covering scope definition, milestones, resource allocation, riskassessment and mitigation strategies. l Continuously monitor projectprogress and quality, proactively identifying and resolving risks andoperational bottlenecks common in hotel environments. l Coordinate resources acrossproduct, R&D, implementation and customer success teams to ensure smoothproject delivery. SolutionReview & Delivery Standards: l Validate and review FCSsolution designs from both a project management and hotel operationsperspective, ensuring technical feasibility, data flow integrity, and deliveryrisk control. l Enforce company-defineddelivery standards, service procedures, and quality guidelines to ensureconsistent and standardized service delivery. l Contribute to the developmentof delivery best practices, reusable templates, and risk libraries to supportcontinuous improvement of the implementation methodology. ProjectControl & Client Communication: l Establish clear and structuredproject reporting mechanisms to provide clients and internal stakeholders withtimely updates on project status, risks, and key performance indicators. l Manage scope changes, optimizeresource utilization and control project costs to ensure both delivery qualityand project profitability. l Serve as the primary point ofcontact for hotel clients, effectively managing expectations and coordinatingtechnical resolutions to improve customer satisfaction. CustomerSuccess & Operational Understanding: l Develop a strong understandingof luxury hotel operations (such as housekeeping operations, engineeringworkflows, guest request management, and service response processes) to ensure systemconfiguration aligns with real business needs. l Support hotel clients duringdeployment, training and rollout phases to ensure a smooth go-live experienceand maximize product adoption. Qualifications: - Bachelor’s degree or above in Computer Science, Engineering Management,Information Systems or a related field. - Proficient in English; able toconduct meetings, write project documentation and communicate fluently withglobal clients. - Minimum of 5 years of projectmanagement experience in the IT or SaaS industry; experience in hospitality orhotel technology projects is a strong plus. - Solid understanding of softwareimplementation methodologies; PMP, Prince2, or equivalent certification ishighly preferred. - Strong project planning, riskmanagement and execution skills with the ability to manage multiple concurrentprojects in a fast-paced environment. - Exceptional communication andstakeholder management abilities, capable of building trust and alignmentacross hotel operations teams, client executives and internal technical teams. - Data-driven, results-orientedand highly skilled in solving complex problems in dynamic project environments.

Key Responsibilities:  • Market Strategy Leadership: Develop and execute a go-to-market strategy tailored to the Hospitality Industry, focusing on promoting and selling FCS solutions.  • Solution Selling: Serve as a trusted advisor in a consultative sales environment, identifying customer needs and developing show cases that demonstrate the value and benefits of our software solutions.  • Client Relationship Development: Establish and strengthen relationships with key decision-makers and influencers within the Hospitality Industry in China, driving trust and long-term partnerships.  • Team Leadership and Coaching: Lead, mentor, and inspire the China sales team, equipping them with the tools and strategies to secure business opportunities and exceed sales targets in the Hospitality software market.  • Industry Expertise: Stay informed about trends and challenges in the Hospitality Industry, using insights to adapt sales strategies and align solutions with market demands. Qualifications:  • Proven experience in sales leadership, particularly in software or technology solutions for the Hospitality Industry.  • Demonstrated ability to build and maintain relationships with senior stakeholders in the hotel sector.  • Strong consultative selling skills, with the ability to develop and present compelling business cases.  • Exceptional leadership and team management capabilities, with a track record of achieving and exceeding sales targets.  • Deep understanding of the Hospitality Industry and hotel operations is preferred.

Key Responsibilities:  • Market Strategy Leadership: Develop and execute a go-to-market strategy tailored to the Hospitality Industry, focusing on promoting and selling FCS solutions.  • Solution Selling: Serve as a trusted advisor in a consultative sales environment, identifying customer needs and developing show cases that demonstrate the value and benefits of our software solutions.  • Client Relationship Development: Establish and strengthen relationships with key decision-makers and influencers within the Hospitality Industry in China, driving trust and long-term partnerships.  • Team Leadership and Coaching: Lead, mentor, and inspire the China sales team, equipping them with the tools and strategies to secure business opportunities and exceed sales targets in the Hospitality software market.  • Industry Expertise: Stay informed about trends and challenges in the Hospitality Industry, using insights to adapt sales strategies and align solutions with market demands. Qualifications:  • Proven experience in sales leadership, particularly in software or technology solutions for the Hospitality Industry.  • Demonstrated ability to build and maintain relationships with senior stakeholders in the hotel sector.  • Strong consultative selling skills, with the ability to develop and present compelling business cases.  • Exceptional leadership and team management capabilities, with a track record of achieving and exceeding sales targets.  • Deep understanding of the Hospitality Industry and hotel operations is preferred.

工作职责： Key Responsibilities: Strategic Planning & Execution:  Develop and implement short and long－term strategic plans to achieve the hotel’s revenue and profitability targets.  Identify and seize business opportunities by conducting market research, analyzing trends, and monitoring competitor activity.  Develop and execute marketing strategies and promotional campaigns to maximize brand awareness and market share.  Set pricing strategies and sales targets to optimize revenue generation.  Monitor and evaluate the effectiveness of marketing initiatives and adjust strategies as needed  Actively use Hilton’s sales tools and resources to deepen the understanding of customer patterns and assist in developing relevant products and packages Business Acumen:  Develop and implement sales strategies to Optimize occupancy and rate across all market segments.  Identify and pursue new business opportunities and build relationships with key clients and industry partners.  Analyze market data and trends to optimize revenue management strategies and pricing decisions.  Monitor and report on sales performance against targets and develop action plans to address any gaps. Communication & Collaboration:  Foster effective communication and collaboration across all departments to ensure a seamless guest experience and maximize sales opportunities.  Collaborate efficiently with Revenue Management Consolidated Center （RMCC） to create high value for hotel performance.  Build strong relationships with internal stakeholders and external partners to support the hotel’s business objectives.  Represent the hotel at industry events and conferences to promote the brand and build awareness.  Communicate effectively with senior management and provide regular reports on business performance and strategic initiatives. Leadership & Team Management:  Build, manage, motivate, and empower a high－performing team to achieve business objectives.  Provide clear direction, set expectations, and delegate responsibilities effectively.  Foster a collaborative and inclusive work environment that encourages innovation and continuous improvement.  Conduct performance evaluations, provide constructive feedback, and support the professional development of team members.  Ensure compliance with company policies and procedures. Continuous Improvement & Innovation:  Stay informed about industry trends, best practices, and emerging technologies.  Identify opportunities for process improvement and implement innovative solutions to drive efficiency and enhance the guest experience.  Continuously evaluate the effectiveness of marketing and sales strategies and adjust as needed to achieve business goals. 任职资格：  Bachelor’s degree and above.  Passion for the hospitality industry, and Customer－centric mindset.  A minimum of 5－8 years of experience in commercials, with at least 2－3 years in the commercial leadership role such as Commercial Manager or Commercial Director.  Experience with relevant systems and technologies, this includes of Delphi system, revenue management systems, CRM software, booking engines, and other relevant tools.  Advance business capability, include strategic thinking and planning, business acumen, Leadership management, influence and communication skill, Adaptability and resilience.  Fluent in written and spoken English

1． 主要职责： （1） 在项目拓展团队负责人的带领下，积极寻找适合物业并洽谈，配合做好集团化合作相关工作，确保完成项目发展的个人业绩及团队指标； （2） 负责具体实施跟进单店项目及集团化项目的意向合作，开展项目考察、项目分析、尽职调查、风险评估、项目谈判、合同签约等工作； （3） 负责建立并维护有效项目信息渠道，保持与客户的良好关系，维护好公司的对外形象； （4） 负责项目拓展过程中相关方案、招投标、项目推进、谈判策略、合同签约等工作的具体汇编及执行工作 （5） 完成上级交办的其他各项常规性或临时性工作，协调好部门与部门之间的关系。 （一） 具体条件 1． 大学专科及以上学历，室内设计、品牌营销或酒店管理专业优先； 2． 具有同等或相近规模酒管公司拓展相关岗位连续任职时间不少于3年的从业经验，市场销售背景且经验丰富的、项目拓展业绩突出的优先考虑； 3． 了解酒店行业、品牌管理输出的业务知识，了解旅游、经济等相关的政策法规；具有一定的业务谈判能力、沟通协调能力；具有一定的数据分析和整理能力，能够进行合作文案、投标文件的汇编； 4.  爱岗敬业、能够承受较强的工作压力，能接受出差或外派任职。

【岗位职责】 1、负责酒店客房、会议、餐饮等产品的销售工作，开发新客户并维护现有客户关系； 2、根据酒店销售目标，制定并执行个人销售计划，完成月度、季度及年度销售任务； 3、定期拜访客户，了解客户需求，提供专业的酒店产品解决方案； 4、协助策划并执行酒店促销活动，提升酒店品牌影响力及市场占有率； 5、收集市场信息及竞争对手动态，及时反馈并提出销售策略调整建议； 6、与酒店其他部门保持良好沟通，确保客户需求得到高效落实； 【岗位要求】 1、对销售工作充满热情，具备较强的市场开拓能力和客户服务意识； 2、具备良好的沟通能力、谈判技巧及团队协作精神； 3、能适应一定的工作压力，有较强的目标导向和执行力； 4、熟悉酒店行业或有相关销售经验者优先； 5、形象端正，举止得体，具备良好的职业素养。

工作职责： The Sr. Manager, Marketing & eCommerce Consulting – GCM is a senior member of the hotel－facing consulting team, leading a MECC operations team that supports the marketing and online channel performance of all GCM trading hotels （including Owned & Managed & Franchise hotels） through a one‑stop‑shop consulting support model. This role ensures hotels are empowered to maintain strong online presence and visibility to drive online channel performance and achieve commercial objectives. Beyond direct consulting delivery, the role focuses on identifying common and evolving operational needs across the hotel portfolio, and translating them into standardized, scalable, and systemized support solutions. Operating in a highly matrixed environment, the Sr. Manager works closely with regional and hotel‑level stakeholders to drive alignment, clarity, and effective execution. This role leads the MECC operations team to empower GCM hotels to achieve commercial KPIs through efficient platforms, structured enablement, and continuously improved support models. What will I be doing? As the Sr. Manager, Marketing & eCommerce Consulting – GCM, you will be responsible for performing the following tasks: 1. Service Model Ownership & Evolution • Own and evolve the Marketing & eCommerce operational support model for all GCM trading hotels. • Identify recurring needs, trends, and gaps by analyzing hotel inquiries and operational challenges on a scale. • Convert insights into standardized and scalable support solutions, reducing reliance on repetitive manual handling. • Ensure support models remain relevant to changing hotel capabilities, platforms, and market conditions. 2. Automation, Systematization & Self Service Enablement • Drive automation and systematization of foundational hotel support where appropriate. • Define clear boundaries between self service support, standardized processes, and high touch consulting. • Improve hotel experience and internal efficiency by simplifying workflows and reducing ad hoc requests. • Ensure system based solutions are practical, intuitive, and easy for hotels to adopt. 3. Hotel Empowerment & Capability Building • Set the enablement strategy for Marketing & eCommerce capabilities across the hotel portfolio. • Oversee development of scalable training programs, learning journeys, toolkits, and job aids. • Enable hotel teams to independently execute and optimize Marketing & eCommerce operations. • Regularly update enablement content to reflect platform changes and business priorities. 4. Stakeholder Management & Cross Functional Alignment • Act as a key integrator across Marketing & eCommerce, Commercial, Brand, Operations, Distribution, IT, and hotel teams. • Translate regional initiatives, tools, and priorities into clear, actionable guidance for hotels. • Maintain stakeholder alignment on objectives, timelines, and execution expectations. • Represent MECC operation team in cross functional initiatives impacting hotel Marketing & eCommerce operations. 5. Marketing & eCommerce Reporting, Tools & Governance • Provide senior oversight of M&E programs, platforms, tools, and reporting. • Define optimization priorities and roadmaps based on usage, feedback, and business impact. • Continuously assess and refine MECC services, including simplification, consolidation, or retirement where needed. • Ensure resources are focused on high impact areas. 6. Team Leadership & Performance Management • Lead, coach, and develop direct reports, focusing on strategic thinking and solution design capabilities. • Set clear objectives aligned with commercial and operational priorities. • Optimize team workflows and collaboration models to support sustainable performance at scale. 7. Risk Identification & Support Quality Improvement • Use operational and performance data to identify systemic risks and support gaps. • Initiate structured review and improvement actions for priority or at risk hotels. • Continuously improve MECC support quality and effectiveness. 任职资格： A Senior Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: • Strong analytical capability to identify patterns and common needs from complex operational work. • Strategic mindset with the ability to evolve support from task based execution to scalable models. • Excellent stakeholder management skills in highly matrixed environments. • Sound understanding of marketing and eCommerce operations, platforms, and workflows. • Proven people leadership experience, with focus on empowerment rather than micromanagement. Required Qualifications • Minimum Education: BA/BS/bachelor’s degree • Minimum Years of Experience: 10＋ • Minimum Years of Management Experience: 5＋ • Experience supporting large portfolios or multi unit businesses preferred

工作职责： 1. 负责华北区营销部整体营销管理工作，根据经营目标制定和分解区域预算任务，推动区域酒店完成各项营销指标； 2. 对省区及营销团队进行业务指导和管理； 3. 负责特殊重点酒店或片区攻坚作战及营销专项行动； 4. 负责区域内市场调研与分析，定期进行区域市场预测及情报分析； 5. 负责完善区域内酒店线下营销体系，包括人才培养、专业培训和考核激励等； 6. 统筹大区收益管理/渠道管理/会员直销/商旅工作。 任职要求： 1. 大学本科及以上学历； 2. 热情、友善；有事业心和自驱力； 3. 具有5年以上连锁酒店集团营销岗位工作经验，具有连锁集团营销负责人岗位经验者优先考虑； 4. 沟通表达顺畅，执行力强，具备良好的团队管理、沟通协调及数据分析能力，数据敏感性与业务洞察能力突出； 5. 熟悉连锁酒店营销模式和营销业务流程； 6. 熟练掌握PPT、Excel、Word等办公软件； 7. 积极主动、强烈的结果导向工作习惯。

岗位职责： 1、根据区域内年度战略目标，制定运营策略和实施计划； 2、带领团队完成营收指标和利润指标； 3、研究并掌握区域内大客户需求，汇集整理对客运营策略，做好新签及续签工作； 4、监管区域内所有门店的日常管理，包括各店服务标准、出品标准等，处理重大投诉，保障客户满意度； 5、负责区域内人才的选用育留，建设符合区域标准的人才梯队。 任职资格： 1、奢华星级酒店或高端酒楼行业运营管理经验； 2、具有丰富的管理统筹经验； 3、具有一定的战略思维； 4、良好的服务意识，良好的沟通能力，喜欢茶及服务行业，良好的团队意识。

【岗位职责】 1、负责酒店客房、会议、餐饮等产品的销售工作，完成公司下达的销售指标； 2、开发并维护客户资源，包括但不限于企业客户、旅行社、OTA平台等，建立长期稳定的合作关系； 3、定期拜访客户，了解客户需求，提供定制化的销售方案，提升客户满意度； 4、参与市场调研，分析竞争对手动态及行业趋势，提出销售策略优化建议； 5、协助制定销售计划，并推动执行，确保销售目标的达成； 6、协调内部资源，与各部门紧密配合，确保客户需求的顺利实现； 7、完成上级交办的其他销售相关工作。 【岗位要求】 1、1年以上酒店行业或相关销售工作经验，有高端酒店销售经验者优先； 2、具备较强的市场开拓能力和客户管理能力，能够独立完成销售任务； 3、优秀的沟通协调能力及谈判技巧，能够高效处理客户关系； 4、具备良好的抗压能力，适应快节奏工作环境； 5、对酒店行业有热情，愿意长期从事销售工作； 6、能适应灵活的工作时间安排。

工作职责： As the Director of Sales & Marketing, you will be responsible for developing and implementing sales and marketing strategies and tactical plans for the hotel, ensuring effective execution. You will monitor the effectiveness of these strategies to achieve market share targets and ensure the attainment of revenue and room sales goals. People & Team Management Manage day－to－day operations; plan and assign work tasks. Develop the team and improve performance through coaching and feedback; set performance and development goals for staff and recognize high achievers. Train staff to ensure they meet the hotel’s revenue targets according to standards and provide them with the necessary tools for high efficiency. Create a positive work environment for team development; foster a "One Team" mentality by working closely with all departments. Manage external hotel relations including guests, suppliers, and other contacts as required. Establish and maintain strong relationships with key accounts and external contacts to drive revenue growth. Guest Experience Enhance guest experience by providing information regarding loyalty programs, local attractions, dining, and amenities. Oversee on－site meetings and corporate group events; coordinate with other hotel departments to fulfill all services specified in sales agreements with potential clients. Communicate relevant information across departments, including requirements for arriving VIPs, large groups, or other significant guest needs. Lead marketing initiatives to upsell hotel services, products, and facilities to guests. Financial Returns Achieve all individual and team sales targets to maximize profitability. Assist in the preparation of departmental budgets, financial plans, and the overall hotel marketing plan. Develop and execute sales plans to drive room occupancy, increase Average Daily Rate （ADR）, boost business volume, and grow Food & Beverage and banquet sales. Review monthly reports and sales forecasts; analyze current and potential marketing trends; coordinate activities to increase revenue and market share, monitoring progress to ensure performance meets or exceeds the established revenue plan. Design and develop special events and sales campaigns to promote hotel business to potential clients. Attend local and national trade shows and key marketing events to generate new business opportunities and enhance hotel visibility. Corporate Responsibility Maintain close contact with key business leaders, officials, and representatives of local community groups to ensure high visibility for the hotel. Effectively promote and publicize the hotel’s environmental and sustainable development initiatives to capture new business opportunities. Collaborate with advertising agencies, consultancies, and other vendors to maximize advertising ROI and ensure all materials reflect the brand image. Enhance the local awareness and reputation of the hotel and brand; act as the hotel spokesperson during media interviews. Identify opportunities for improvement in marketing activities and overall sales performance, working in close collaboration with other departments. 任职资格： Qualifications & Requirements Bachelor’s degree or above in Marketing or a related field, or equivalent professional experience. 4＋ years of experience in Marketing or a related field within the service or hospitality industry, with a proven track record of directly managing sales teams. Deep knowledge of the local market, including current business landscapes and emerging industry trends. Fluent in Mandarin Chinese; must be proficient in using English as a professional working language.

工作职责： As the Director of Sales & Marketing, you will be responsible for developing and implementing sales and marketing strategies and tactical plans for the hotel, ensuring effective execution. You will monitor the effectiveness of these strategies to achieve market share targets and ensure the attainment of revenue and room sales goals. People & Team Management Manage day－to－day operations; plan and assign work tasks. Develop the team and improve performance through coaching and feedback; set performance and development goals for staff and recognize high achievers. Train staff to ensure they meet the hotel’s revenue targets according to standards and provide them with the necessary tools for high efficiency. Create a positive work environment for team development; foster a "One Team" mentality by working closely with all departments. Manage external hotel relations including guests, suppliers, and other contacts as required. Establish and maintain strong relationships with key accounts and external contacts to drive revenue growth. Guest Experience Enhance guest experience by providing information regarding loyalty programs, local attractions, dining, and amenities. Oversee on－site meetings and corporate group events; coordinate with other hotel departments to fulfill all services specified in sales agreements with potential clients. Communicate relevant information across departments, including requirements for arriving VIPs, large groups, or other significant guest needs. Lead marketing initiatives to upsell hotel services, products, and facilities to guests. Financial Returns Achieve all individual and team sales targets to maximize profitability. Assist in the preparation of departmental budgets, financial plans, and the overall hotel marketing plan. Develop and execute sales plans to drive room occupancy, increase Average Daily Rate （ADR）, boost business volume, and grow Food & Beverage and banquet sales. Review monthly reports and sales forecasts; analyze current and potential marketing trends; coordinate activities to increase revenue and market share, monitoring progress to ensure performance meets or exceeds the established revenue plan. Design and develop special events and sales campaigns to promote hotel business to potential clients. Attend local and national trade shows and key marketing events to generate new business opportunities and enhance hotel visibility. Corporate Responsibility Maintain close contact with key business leaders, officials, and representatives of local community groups to ensure high visibility for the hotel. Effectively promote and publicize the hotel’s environmental and sustainable development initiatives to capture new business opportunities. Collaborate with advertising agencies, consultancies, and other vendors to maximize advertising ROI and ensure all materials reflect the brand image. Enhance the local awareness and reputation of the hotel and brand; act as the hotel spokesperson during media interviews. Identify opportunities for improvement in marketing activities and overall sales performance, working in close collaboration with other departments. 任职资格： Qualifications & Requirements Bachelor’s degree or above in Marketing or a related field, or equivalent professional experience. 4＋ years of experience in Marketing or a related field within the service or hospitality industry, with a proven track record of directly managing sales teams. Deep knowledge of the local market, including current business landscapes and emerging industry trends. Fluent in Mandarin Chinese; must be proficient in using English as a professional working language.

工作职责： Role Overview: The Commercial Director is a strategic leadership role accountable for maximizing the hotel’s revenue generation and profitability. This role requires establishing and maintaining strong collaborative relationships with hotel senior leadership team, regional commercial team and Revenue Management Consolidated Center （RMCC）. In conjunction with the General Manager, the Commercial Director plays a pivotal role in shaping strategic direction, achieving overall business goals, and upholding the brand’s integrity, standards, and image within the marketplace. The role will demonstrate a profound understanding of the hospitality industry, market trends, and competitive dynamics, and will lead a high－performing team of professionals in Sales, Events Sales, Revenue Management, Reservations, and Marketing Communications to achieve exceptional results and exceed customer expectations. Key Responsibilities: Strategic Planning & Execution: • Develop and implement short and long－term strategic plans to achieve the hotel’s revenue and profitability targets. • Identify and seize business opportunities by conducting market research, analyzing trends, and monitoring competitor activity. • Develop and execute marketing strategies and promotional campaigns to maximize brand awareness and market share. • Set pricing strategies and sales targets to optimize revenue generation. • Monitor and evaluate the effectiveness of marketing initiatives and adjust strategies as needed • Actively use Hilton’s sales tools and resources to deepen the understanding of customer patterns and assist in developing relevant products and packages Business Acumen: • Develop and implement sales strategies to Optimize occupancy and rate across all market segments. • Identify and pursue new business opportunities and build relationships with key clients and industry partners. • Analyze market data and trends to optimize revenue management strategies and pricing decisions. • Monitor and report on sales performance against targets and develop action plans to address any gaps. Communication & Collaboration: • Foster effective communication and collaboration across all departments to ensure a seamless guest experience and maximize sales opportunities. • Collaborate efficiently with Revenue Management Consolidated Center （RMCC） to create high value for hotel performance. • Build strong relationships with internal stakeholders and external partners to support the hotel’s business objectives. • Represent the hotel at industry events and conferences to promote the brand and build awareness. • Communicate effectively with senior management and provide regular reports on business performance and strategic initiatives. Leadership & Team Management: • Build, manage, motivate, and empower a high－performing team to achieve business objectives. • Provide clear direction, set expectations, and delegate responsibilities effectively. • Foster a collaborative and inclusive work environment that encourages innovation and continuous improvement. • Conduct performance evaluations, provide constructive feedback, and support the professional development of team members. • Ensure compliance with company policies and procedures. Continuous Improvement & Innovation: • Stay informed about industry trends, best practices, and emerging technologies. • Identify opportunities for process improvement and implement innovative solutions to drive efficiency and enhance the guest experience. • Continuously evaluate the effectiveness of marketing and sales strategies and adjust as needed to achieve business goals. 任职资格： • Bachelor’s degree and above. • Passion for the hospitality industry, and Customer－centric mindset. • A minimum of 5－8 years of experience in commercials, with at least 2－3 years in the commercial leadership role such as Commercial Manager or Commercial Director. • Experience with relevant systems and technologies, this includes of Delphi system, revenue management systems, CRM software, booking engines, and other relevant tools. • Advance business capability, include strategic thinking and planning, business acumen, Leadership management, influence and communication skill, Adaptability and resilience. • Fluent in written and spoken English.

【岗位职责】 1、负责为宾客办理入住、退房、换房等前台接待工作，确保手续准确高效 2、接听预订电话，处理线上/线下客房预订、变更及取消业务 3、熟练操作酒店管理系统，准确录入宾客信息及消费记录 4、解答宾客咨询，提供旅游景点、交通等本地信息服务 5、处理现金、POS机等收银业务，做好每日账目核对与交接 6、维护前台工作区域整洁，保持专业职业形象 7、及时记录并反馈宾客意见，协助处理一般性投诉 【岗位要求】 1、18-35周岁，形象端正，身高女160cm/男170cm以上 2、普通话标准 3、能熟练使用Office办公软件及酒店PMS系统 4、具备良好的服务意识、沟通能力和抗压能力 5、可适应早晚两班轮换工作制 6、有酒店前台或服务行业经验者优先

具有一定文字工笔，执行力强，有计划运营工作经验者优先

招聘岗位： 1人 电工 1人 机修工 1人 空调工 【岗位职责】 1、熟悉酒店的弱电设备设施和维修服务工作要求，能熟练地对弱电有关设备设施进行维修、保养。如：洗衣设备、厨房设备、加热设备、通风和空调设备、包括发动机、泵、风扇、水处理装置、污水处理装置和发电机、电灯和供电、CCTV、电话、电视、消防、生命与安全设备和系统。 2、协助值班工程师保证酒店背景音乐、电视节目的正常播放以及电话的畅通。 3、严格执行安全制度，并按操作规范进行操作。 4、做好值班工作日记和设备运行记录。 5、上司交代其它工作，并在当班次回复。 【岗位要求】 1、中专以上文化程度，有相关岗位工作经验，持有相关岗位证件优先。 2、热爱本职工作、勤恳好学，组织纪律性强，文明礼貌。 3、身体健康，精力充沛。

岗位职责： 1、查看交班记录，了解未完成的工作事项；检查夜审报表情况，检查各种报表的分送登记，查看夜班钥匙清点记录和有无过夜的留言信件 2、保证客人入住及离店手续的效率性，同时保证客人信息与账目的准确性。  3、诚信的保证在部门工作中严格执行酒店所有财务制度。 4、与客人建立并保持良好的关系。负责提供给客人友善、有效的服务。 5、熟知酒店周边区域所有各项活动和信息，并在客人询问时，高效和准确的回复客人。 6、每日房间房间销售升级和雅高心悦界会员招募的目标。 7、遵守酒店关于前厅部的所有制度，例如钥匙管理制度等。 8、始终维持高标准的个人形象和仪容仪表。 岗位要求 1、中专以上文化程度； 2、熟练使用或有基础Opera系统知识者优先； 3、性格开朗、头脑灵活、工作踏实，具有较强的服务意识、推销意识和责任感； 4、有责任心及较强的抗压能力。

环境好 客户质量高 提成高 接受行业小白 可带薪培训

任职要求 1.大专及以上学历，市场营销、公共关系、广告学等相关专业优先。具备2-4年及以上数字营销、公关传播相关经验，有同岗位任职经历者优先，拥有媒体、KOL、行业合作方等渠道资源者加分。 2.具备数字营销策划与执行能力，精通新媒体运营、线上活动推广、舆情监测；擅长公关稿件撰写、媒体关系维护及危机公关处理。目标感强烈，抗压能力强，可适应项目加班、活动跟进等工作节奏。 3.熟练操作Word、Excel、PPT等办公软件，能制作营销方案与数据复盘报表；熟悉主流营销工具、舆情监测系统者优先，具备创新营销活动策划能力。 岗位职责 通过数字化营销手段精准触达高端客群，同时统筹公关活动与舆情管理，实现 “品牌形象升级” 与 “营销效果落地” 的双重目标，匹配项目的高端定位与市场竞争力需求。 1.负责搜索引擎营销、社交媒体公域引流、私域流量管理。营销创意策划、营销活动执行、数据监测与优化。 2.公关活动策划与执行、公益活动策划与执行、媒体与KOLa关系维护。 3.舆情监控与危机公关。 4.团队管理及预算管控。

岗位职责 1、与既有的客户和潜在的客户及合作伙伴保持密切的联系。 2、仔细计划与客户的会面，对预定的客户实施客户关系管理，完成销售目标。 3、在所负责的市场区域内，监视和报告市场及竞争者的情况。 4、准备销售报告，确保市场及客户信息的准确性，以便于工作的跟进。 5、积极地传播产品信息，在负责的市场内营造酒店的知名度。 6、在所负责的区域内，与市场销售总监一起计划销售攻势，并确保其实现。 7、协助计划和配合销售活动。 8、管理客户档案数据库，更新客户档案。 9、完成上级交给的其他任务 岗位要求 1、了解商务旅游、旅游业国际市场，会议旅游及餐饮销售。 2、能够掌握和理解市场和竞争。 3、良好的电脑技能。 4、良好的人际交往和沟通技巧。

酒店餐饮销售经理工作职责 一、销售业务拓展 1. 负责酒店婚宴、寿宴、商务宴、会议餐、团餐、包厢预订等餐饮业务的开发与跟进 2. 维护企业、公司、旅行社、中介等大客户及渠道，定期回访、建立长期合作 3. 主动外出拜访客户、对接活动公司、婚庆公司，拓展新客源 4. 完成酒店下达的餐饮营收、桌数、人均消费等销售指标 二、客户对接与服务 1. 接待来访、来电咨询，介绍菜品、场地、价格、档期，出具方案和报价 2. 全程跟进宴会/会议流程：场地布置、菜单确认、人数核对、时间安排、结账等 3. 处理客户意见、投诉，协调前厅、后厨、宴会部，保证用餐体验 4. 建立客户档案，做好客史记录，提升复购率 三、营销与活动执行 1. 配合酒店做节日营销：年夜饭、中秋宴、情人节、店庆、展会餐等 2. 制定餐饮推广方案，优化套餐、婚宴菜单、商务套餐等 3. 跟进场地布置、宣传物料、线上推广，提升餐饮知名度与曝光 四、内部协调与管理 1. 与厨房、前厅、宴会、财务、采购等部门沟通，确保订单顺利执行 2. 核对预订信息、合同、定金、结算单，避免错单、漏单 3. 每日、每周、每月统计销售数据：营业额、订单量、客源结构等并上报 五、其他日常工作 1. 负责餐饮合同签订、定金收取、档案整理 2. 完成上级安排的其他销售与接待工作