SCOPE 岗位概述
The Sales Coordinator is in charge ofthe ofice organisation. Assists in all administrative matters
related to the Sales & Marketing department.
销售协调员负责所有办公室行政及组织工作。并协助所有与销售和市场部门有关行政事务。
MAIN RESPONSIBILITIES 主要职责
The job of Sales Coordinator is executed satisfactorily when:
销售协调员工作职责:
The hotel achieves its Financial Objectives.
协助酒店完成财务目标。
The Sales team that the person works with achieves their revenue objectives.
协助销售团队来完成他们的收益目标。
The person achieves their personal objectives.
实现个人目标。
The TTT'T is caried out to the satisfaction of both the Director of Sales / Director of Sales
& arketing and Sales Coordinator.
通过评估，从而得到市场销售总监和销售总监的满意。
Support the Director of Sales, Director of Sales & Marketing and the Sales Managers in
their day to day activities and to assist them in achieving their personal and team objectives.
支持销售总监,市场销售总监及销售经理的日常活动和帮助他们实现个人和团队的
目标。
Determine and implement the procedures and standards ofan effective filing system.
确保每一项程序和政策都能实施和生效。
Provide adequate supplies of stationary and ensures that the following forms are used and
kept updated at all times:
提供固定的充足供应和确保以下单据的使用并保持更新。
1、Timesheets工时表
2、Purchase orders采购订单
3、Travel authorizations for business trips旅行授权商务旅行
4、Collateral reprint orders 抵押品重印订单
5、Brochure supplies(ofice)手册供应(办公室)
6、Holiday and sickleave 假期和病假
7、Expense forms报销
Maintain and update inventory: control ofall gifts and giveaways. Compile inventory monthly reports to be completed by end of each month.
维护和更新库存:控制所有礼品和赠品。每个月末前完成物品盘点报告
Maintain an up-to-date operating manual of the department, incl. policies and procedures,
rules and regulations.
更新维护部门操作手册:包含政策和程序、规则和条例。
Assist sales manager to prepare Welcome card and arrange room every day.
每天协助销售经理准备客人欢迎卡片并送到相对应的房间。
Compile monthly SF express reports to be completed by 25th of each month
每个月的25日之前完成顺丰快递月度报告
Compile Landa statistics and duty roster. Reported to DOS & DOSM
统计Landa 数据和排班并汇报给销售总监和市场销售总监
Organizes daily incoming correspondence, making preliminary assessment and handles/
responds as appropriate.
整理每日收到信件，评估后处理分发给相关人员。
Assist with the co-ordination of direct mail campaigns on behalf of sales and marketing,
labeling,data collection and distribution ofmailitems.
代表市场销售部协助协调各种邮件，处理信息分发资料。
Functions as an administrative link between and among all sessions of S&M to ensure that
all parties receive the relevant information.
协调部门内部，确保信息有效传达。
Answers and screens all incoming telephone calls and visitors to DOSM, provides/receive
s information or refers the matters to the proper persons to handle.
接听、记录所有市场销售总监电话及访客信息，及时将信息传达给相关人员处理。
Ensure the efficient liaison between the sales ofice and other salesofices in sister hotels
including the distribution ofour salescorrespondence and collateral to other hotels.
确保销售办公室之间和其他姐妹酒店、集团销售办公室之间的高效联络,包括将我们的信息和资料的分布到其他酒店。
Annual contracting administration for corporate and leisure business.
续签公司和旅行社商务合同。
Ensure that store requisitions are submitted monthly.
确保每月提交采购单。
Ensure ordering ofbusiness cards.
确保名片的订购。
Ensure sensible and effective use ofthe telephone - all incoming calls promptly answered
in an agreed manner.
确保合理、有效使用电话--以酒店标准应答所有来电。
Ensure that calls are screened and dealt with in an appropriate way.
确保电话的适当筛选和处理。
Assist telesales research of existing/new clients within guidelines of Director of Sales /
Director ofSales & Marketing.
帮助电话销售，在市场销售总监和销售总监的指导下，进行现有/新客户的调研。
Sort all incoming mail for the attention of the Direetor of Sales and Marketingand Sales
Department.
将所有收件按照重要程度排序，提醒销售总监和市场销售部成员的注意。
Ensure the strict confidentiality ofinformation passing thoughthe offce.
确保信息严格保密。
Record minutes of all meetings conducted by Sales Meetings and any others as when
directed by the Sales and Marketing team from time to time.
记录市场销售部所有会议记录，并随时记录市场销售部的其他所有会议记录。
Maintain the highest standards ofprofessional, ethics, and attitude toward all hotel guests
clients. and colleagues.
保持最高标准的专业、道德和态度面对所有酒店客人,客户和同事们。
Coordinate and assist in organizing sales trips
协调和协助组织销售差旅。
Perform all duties and responsibilities in a timely and efficient manner in accordance with
established company policies andprocedures.
及时、有效并依照公司政策和制度执行所有职责。
Understand and strictly adhere to the rules & regulations established in the employee
handbook and the hotel's policy on fire, hygiene, health & safety.
理解并严格遵守员工手册中的规定和出台的各种消防安全准则和酒店的政策,卫生
健康和安全的条例。
Ensure that all potential and real hazards are reported and rectified immediately.
确保所有潜在和现实危害迅速被反馈给上级。
Understand and strictly adhere to the hotel’s employee rules regulations.
员工理解并严格遵守酒店的规定要求。
Perform any other duties as assigned to them by management.
执行管理层分配的其他工作。
Additional responsibilities and tasks can be added at any time according to the needs of the
business and of the hotel.
在任何时候，根据业务的需要可以添加额外的责任和任务。
Keep grooming match with standard.
根据饭店及品牌标准保持个人仪容仪表。
Conduct health regulation, safety policy.
执行健康及安全法规、政策及程序。
Settle danger situation and inform potential danger.
采取行动排除危险情况，并及时通知危险隐患。
Carry out all the process ofsafety emergency.
执行酒店安全紧急情况政策及程序。
Ensure heart ofhouse clean, safe and hygiene.
保证酒店后场区域与前场区域保持同样干净、安全、卫生。
Keep analysis,evaluate,improve self-behaviour.
不断分析、评估、改进个人工作表现。
Comply with code ofconduet.
遵守道德行为规范。
Comply with StaffHandbook and related policies.
遵守《员工手册》的相关规定。
Complete the temporary job assigned by the reporting leader.
完成上级安排的临时性工作。
