Job Purpose 职位描述
To ensure guest satisfaction by providing excellent food and beverage service, in a friendly, competent and professional manner, maximizing guest’s experience. Promoting a fun work environment and being a team player.
无论在餐厅或是酒吧为客人提供五星级的殷勤好客餐饮服务,最大限度的令客人满意。每位人才都会通过一线水准的服务,娴熟的专业水准为客人提供出色的餐饮服务,确保客人满意。营造健康的工作环境并融入其中。
Primary Responsibilities 主要职责
· Assists the Manager in every aspect of manning and organization of the entire bar operations to the standards established by the Hotel.
协助经理做好整个吧台运营操作的人员配备,组织的方方面面,达到酒店制定的标准。
· Enforces safety regulations and sanitation standards secures all storage areas for beverages.
为保证酒水储存区的安全,需严格执行安全法规和卫生标准。
· Controls the requisition of beverages and all supplies to maintain par stock for smooth operation.
为确保正常运作,控制好酒水的申请和领用,同时确保正常的库存。
· Possesses working knowledge of beverages and cocktails.
掌握酒水知识。
Knowledge and Experience 知识和经验
· Good oral and written communication skills
良好的口头及书面沟通能力
· Experienced in all aspects of beverage
丰富的酒水经验
· Minimum 1 - 2 years Hotel experience with at least 1 year in a International operation environment
至少1-2年酒店工作经验,至少一年国际品牌酒店工作经验
教育大专或本科以上学历优先但不作要求
证书酒店管理或市场营销证书优先考虑但不要求
经验
1. 3年以上会展、婚庆、大型活动销售和管理经验其中1年以上国际连锁酒店工作经验。
2. 工作热情责任心强。
3. 善于与客人沟通。
4. 能够自信地解决问题并做出决策。
5. 良好的计算机水平。
6. 较强的人际交往和沟通能力 主动、自信的与客户建立关系。
Education:
College or bachelor degree above (Preferred but not required)
Certification:
Certificate in hotel management or marketing (Preferred but not required)
Experience:
1. Minimum 3 years experiences in MICE, wedding, event sales and management, including at least 1 year at international hotel chain
2. Work honestly with strong responsibility, fairly handle matters
3. Interpersonal skills to deal with guests issues
4. Confidently able to resolve problems and make decisions
5. Adaptable to use computer skill.
6. Strong interpersonal and communication skills; aggressive; initiative; self-confident; established relationship with commercial and industry customers.