We are looking fora Room Attendant / Uniform & Linen Attendant
我们正在招聘客房服务员/制服及布草服务员,职等您来!
At Ranah Rockdale Hotel of Anji, China an urban resort thatirresistibly combines modernity, contemporary art and the warmth of design, food, travel, and all things local.
安吉乐那石谷度假村是位于中国浙江省的一家度假酒店,它将现代时尚属性、当代艺术设计温暖融为一体,是爱好设计、美食、旅行和所有当地人事物的爱好者无法抗拒的魅力之选。
MAINPURPOSE主要职责
To clean rooms, keeping corridors,pantries and trolleys clean. Making sure these work areas are free of safetyhazards and performs his/her tasks in a safe and efficient manner.
完成对客房,走廊,工作间和推车的清洁工作。确保工作区域没有安全隐患并用安全有效的方式执行工作任务
Responsible for all the hotel staffuniform and linen inventory. Check all the uniform after washing. Ensure theyare in good condition. In maintains discipline and enforces hotel anddepartmental policies and procedures.
负责酒店所有制服和布草盘点。检查清洗后的制服,确保所有制服保持良好状态。同时要遵守所有酒店和部门制定的规章制度。
ACADEMIC QUALIFICATIONS教育背景资格
· Graduate fromthe junior middle school
初中毕业
PRIOR WORKING EXPERIENCE 以往工作经历
· Minimum 1 yearexperience in Housekeeping department.
至少一年的酒店客房或制服房工作经验。
· Exposure toindustry which required high service standard.
展现高水平的行业服务标准。
OTHER REQUIREMENTS 其他专业要求
• Good experiencein guest service
具有丰富的对客服务技能及技巧
• Goodcommunication and adaptability
具有良好的沟通能力及应变能力
• Skilled inmaking up guest room
具有娴熟的清洁房间经验及技能
• Good sense teamworking
具有良好的团队精神
• A cleancriminal record is a-must.
必须能提供无犯罪记录证明。
Duties & Responsibilities:
职责义务:
Ensure the delivery of brand promise and provide exceptional guest service at all times.
确保遵循品牌承诺并始终提供优异的对客服务。
Present menu to guest, answer guest inquiries and offer food, beverage and service suggestion.
向客人呈送菜单,回答客人问询并为客人提供关于食品、饮料及服务的建议根据部门营运指南。
Ensure all food and beverage items, equipment and other facilities are maintained according to department operation manual.
要求确保部门内所有餐饮物品、设备和其他设施得到妥善保管和维护。
Report all difficulties and problems to captain, supervisor or assistant manager, having them follow through to make sure problems are resolved satisfactorily.
向餐厅领班、主管/副理报告所有困难及问题,以便解决和跟进。
Understand and strictly adhere to Rules and Regulations established in the Employee Handbook and the hotel's policies concerning fire, hygiene, health and safety.
理解并严格遵守员工手册中的规章制度以及涉及到消防、卫生、健康和安全的酒店政策。
Strictly adhere to all policies and procedures issued by the Finance with regard to cashiering and cash handling.
严格遵守财务部发出的关于收银及现金处理的政策和程序。
Attend training sessions and meetings as and when required.
需要时参加培训课程和会议。
Hotel restaurants include:
酒店餐厅包含:
1. Yue Hin Restaurant 玥轩中餐厅
2. Niccolo Kitchen 欣厨西餐厅
3. The Bar 酒廊
4. The Tea Lounge 悦廊大堂吧
5. Banquet 宴会厅
Qualification:
任职资格:
High School graduate or above.
高中及以上学历。
Flexibility and service orientation.
灵活处事,具有服务导向性。