职位:西餐热菜副厨师长
1.全面落实酒店餐饮部的各项标准。
Ensures that all company minimum brand standards have been implemented.
2.多在厨房里协调员工和客人/员工和其他部门同事的关系, 同时协助部门总监培训下属员工。
Work closely with other Associates in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
3.重温菜单,分析菜谱,根据原材料,劳力和固定成本制定菜肴价格。
Reviews menus, analyses recipes, determines food, labour, overhead costs and assigns prices to menu items.
4.严格执行原材料分摊制度,控制成本。
Directs food apportionment policy to control costs.
5.新产品的推出应以价格和产品本身为导向。
Introduces and tests the market with new products which are market-orientated in terms of price and product.
6.监督菜肴的烹制保证,传授给员工的正确的工作方法,提高工作效率。
Supervises cooking and other kitchen personnel and co-ordinates their assignments to ensure economical and timely food production.
7.监督原材料的准备,烹制,配置和菜肴的装饰保证菜肴符合菜谱的标准。
Observes methods of food preparation and cooking, sizes of portions, and garnishing of foods to ensure food is prepared in prescribed manner.
8.上菜前要试菜。
Tests cooked foods before plate-up and service.
9.估计原材料的需求量。
Estimates food consumption and purchases or requisitions of foodstuffs and kitchen supplies.
10.对菜肴进行创新对菜谱进行完善。
Devises special dishes and develops innovative recipes.
11.制定并严格执行厨房的食品营养和卫生标准。
Establishes and enforces nutrition and sanitation standards for outlet kitchen.
12.鼓励员工支持餐饮部的促销活动。
Encourages the team to be supportive of Food and Beverage Division’s marketing and up-selling activities.
1.协助餐厅经理确保根据确定的经营理念高效管理餐厅,始终提供周到、专业、高效和灵活的服务
To assist the Outlet Manager in ensuring that the outlet is managed efficiently according to the established concept statement, providing courteous, professional, efficient and flexible service at all times
2.根据酒店服务标准提供宾客服务。
Follows Hotel Standards for customer service.
3.礼貌而高效地处理所有客人和内部客人的投诉和询问,确保问题得到圆满解决。
Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
4.确保遵守品牌承诺以追求利润大化为原则进行部门运作。
Assists to improve productivity levels and the need to prudently manage utility/payroll costs within acceptable guidelines.
5.协助餐厅经理达到月度和年度个人目标和餐厅营业收入。
Assists the Outlet Manager to achieve the monthly and annual personal target and the outlet’s revenue.
1.问候、接待客人并协助做好入住登记。
Meets and greets all guests and assists with registrations.
2.确保严格的房卡管理制度。
Ensures the strict control of room keys.
3.确保服务符合品牌标准的基本要求,适时提供更多可供选择的品牌服务。
Ensures that all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.
4.根据顾客意见调查结果,确保所有改进措施贯彻执行。
Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.
5.为散客准备欢迎卡及房卡。
Prepares welcome cards and keys for arrival FIT guests.