Operations营运
Be responsible for daily operation of therestaurant to ensure smooth operation of the restaurant.负责餐厅日常的营运，保证餐厅营运顺畅。
Open and close daily operation according to thesuperior’s arrangement.遵照上级的安排表来开始和结束一天的营运。
Initiate aggressive guest interaction through seeking andsoliciting feedback from guests.与客人进行积极的互动和交流，征求客人的反馈以提高服务质量。
Train, maintain and enforce all Lixury service standards.培训、维持和执行所有丽思瑞酒店的服务标准。
Enforce the Lixury standardized drink recipeand presentation guidelines to ensure consistent quality beverage to guests inaccordance with the Langham Bar Guide.执行丽思瑞酒店规范的饮料配方，以确保给客人提供的饮料具有一贯的品质。
Ensure that food and beverages are provided withquality assurance.确保所提供的食品和饮料有质量保证。
Properly execute revenue and check control procedures on shift.严格执行收入和账单的操作程序。
Handle daily colleague relationships (e.g., shift adjustment).处理日常同事的协作关系（例如，班次调整）。
Maintain a safe & sanitary work environment forall colleagues & guests.为所有的同事和客人，建立一个安全及卫生的工作环境。
Provide as much help as possible for restaurant operation (e.g., schedules, floor arrangement,reservations).为餐厅营运提供尽可能的帮助（例如，工作时间表，楼层安排，预定）。
Find solutions for problems such as callouts, last minute bookings, or any other daily problems that may arise.找到解决问题的方法，如电话服务，最后一分钟的预定，或其他每天可能发生的问题。
Be on the floor during the shift and assistservers or hostess to ensure guests are satisfied.在餐厅营运时，确保在各自的岗位上，协助服务员或迎宾，使客人满意。
Ensure all work is done on a daily basis.确保完成每天的工作。
Maintain proper colleague uniform standards.
保持同事制服的标准。Establish an effective engineering maintenance andmaintenance procedure through work assignment and surprise inspection.通过工作分配和突击检查，建立起一个有效的工程维护及保养程序。
Understand and guide the principle of authorization to ensure guest satisfaction.理解和指导授权原则，以确保客人的满意度。
Actively support the Quality Improvement Process.要积极支持质量改进程序。
Assist in working toward positive financial results.协助工作得到积极的财政结果。
Assist in maintaining a highly motivated andwell-trained team.协助培训一个高度的热情和训练有素的团队。
Exercise station rotation to ensure stations are distributedfairly. 运用岗位的轮换制，来确保工作安排的合理性。
Set a good example for colleagues and motivatecolleagues to work enthusiastically.以身作则，为同事树立良好的榜样，激励同事的工作热情。
