Job Summary:
Through communication with guests, the butler anticipates the needs of the guests and provides them with bespoke services, make the
guest really feels the ST. REGIS butler
service.
岗位概述:
管家通过与客人的沟通,预知客人的需求,向其提供量身定制的服务,使客人感受到真正的瑞吉管家服务。
Job Knowledge / Skill:
-Positive attitude
-Ability to work under pressure
-Good English ability, other language a plus
专业知识技能:
-态度积极,
-具有良好的抗压性
-良好的英语能力,会其它语言更好
Job Summary:
To ensure that the Butler Service concept and Guest Room final product are maintained at a high standard expected in St. Regis. The Butler is the Main contact with all Guests in the hotel. To anticipate and deliver Guests request and answer Guest questions on a consistent basis to exceed their expectations.
岗位概述:
确保管家服务理念和客房最终产品保持在瑞吉酒店预期的高标准。管家是酒店和所有客人接触最多的人。始终如一的预测和传达客人的要求并应答客人的问题,向其提供超出他们期望的服务。
Job Knowledge / Skill:
-Min. experience as a Room Attendant, Guest Service Contact areas or F&B Service.
-Good English ability, other language a plus
专业知识技能:
-关于客房服务员、和客人接触的经验
-良好的英语能力,会其它语言更好