SSENTIAL FUNCTIONS 主要职责： 1. 对所负责的市场区域不断深入开拓及挖掘，并将开拓结果向市场销售总监汇报。 Deeply develop and explorer new potential markets for Sales responsible area and report the results and performance to Director of Sales & Marketing. 2. 每周有效安排销售活动并追踪成果：按计划走访新老客户，宴请目标客户及安排客户参观，跟进客户反馈及落实部门改进，为公寓持续增加生意。 Monitor catering sales team weekly effective sales activities (sales call, ENT, site inspection, events survey and follow up) and sales results, to ensure to solicit business for the apartment for both rooms and food & beverage. 3. 每日按计划高效走访客户并追踪结果，以期在客房及餐饮上为公寓寻求更多的业务。 Arrange daily effective sales activities and sales results to assigned accounts, to ensure to solicit business for the apartment for both rooms and food & beverage.  4. 确保对于竞争对手活动、市场信息、客户及行业信息的时时关注, 安排市场拓展、客户拜访等，确保对于潜在客户市场的全面覆盖，确保完成各项销售指标。 Ensures complete awareness by sales team on competitor’s activities, marketing information, accounts and industry information at all times, complete marketing development, visit accounts etc., to ensure efficient execution of all potential coverage, to ensure meet sales targets. 6. 熟知缦合品牌标准。  Ensure fully aware of the MAHAl's brand standards.   KNOWLEDGE AND SKILLS 任职要求： Education 教育水平： -College graduate or Certificate in Hotel Management. 大学毕业文凭或酒店管理毕业证书 Experience 工作经验： -Minimum of 2 years Sales management experience, preferably in luxury hotel brand, residence and knowledge of luxury industry. 至少两年以上的销售管理经验，有豪华酒店、公寓品牌管理经验优先,了解对奢侈品行业。  Skills and Abilities 技能及能力： -Ability to read, write and speak English. Good Communications skills and Computer skill. 英语听说读写能力及良好的交流沟通能力和电脑操作水平 -Being calm and patient and be of service passion. Team player. Being fair and responsible. Be passion and love working. 冷静耐心，具备服务热情。有强烈的事业心与责任心，具备团队精神，秉公办事。

岗位职责： Key Accountabilities： 1、与销售部做好项目交接，提前了解会议的基本情况和相关信息； Make project handover with sales department, understand the basic situation and relevant information of the meeting in advance; 2、积极、主动地维护好客户，提升客户忠诚度； Actively and proactively maintain customers and enhance customer loyalty; 3、负责所负责的客户信息的整理、收集并及时更新客户数据库； Responsible for the responsible customer information collation, collection and timely update customer database; 4、在会议/宴会开会前一周仔细核对会议活动信息，并对内部相关部门下达EO定单，确保无误； Carefully check the event information one week before the meeting/banquet, and issue EO order to the relevant internal departments to ensure that it is correct; 5、跟进贵宾、会议、宴会、活动等，开会期间接待的工作； Follow up the reception of VIP guests, meetings, banquets, events, etc., during meetings; 6、积极参加例会并做好充足的准备； Actively attend regular meetings and make adequate preparations; 7、对运营协调经理助理提供建议和指导，监督其完成的质量和效率； Provide advice and guidance to the assistant Operations Coordination Manager and supervise the quality and efficiency of its completion; 8、协调与各部门的关系，为客户提供高品质服务，树立公司良好的企业形象； Coordinate the relationship with various departments, provide high quality service for customers, and establish a good corporate image of the company; 9、为市场公关、企业宣传等提供必要的支持，如重要活动的图片、短讯的撰写等； Provide necessary support for market public relations and corporate publicity, such as writing pictures and short messages for important events; 10、根据客户的反馈和部门内部的评价，及时与相关人员沟通，提出改进意见； Based on customer feedback and internal evaluation, timely communicate with related personnel and put forward improvement suggestions; 11、对辖区内除场租外的服务项目进行二次销售，为企业争取尽可能多的增值收入； Carry out secondary sales of the service items in the area except rent, and strive for as much value-added income as possible for the enterprise; 12、每周提交书面的工作总结报告并对下周的安排做出安排； Submit a written work summary report every week and make arrangements for the next week; 13、每月整理会议项目运营总结报告； Organize the monthly meeting project operation summary report; 14、年底需要提交年度总结PPT； Annual summary; 15、做好会议、展览活动文件的归档工作； Archiving documents for meetings and exhibitions; 16、完成部长/副部长、高级运营协调经理安排的其它工作。 Complete other tasks assigned by superior. 任职要求： General requirements：  1、大学本科及以上学历； Bachelor degree or above;  2、有从事相关酒店、会展职位工作2年以上的经历； More than 2 years of experience in related hotel and exhibition positions;  3、有从事相关职位或酒店销售、会议宴会销售统筹工作两年以上的经历；  More than two years of experience in related positions or hotel sales, conference and banquet sales coordination; 4、具备较强的英语口语交流的水平； Have a strong oral English communication level;  5、有较强的沟通、协调能力；  Strong communication and coordination skills; 6、有较强的语言和书面表达能力；  Strong language and written expression skills; 7、身体健康，相貌端正；  Good health, good looks; 8、有良好的心理素质，具有承受紧张工作压力的能力；  Have good psychological quality, with the ability to withstand intense work pressure; 9、具有团队意识，有集体荣誉感。 With a sense of team, a sense of collective honor.

岗位职责： Key Accountabilities： 1、负责参加并组织餐饮管理部相关会议，传达并落实相关制度以及会议精神； Responsible for attending and organizing relevant meetings of the food and beverage Management Department, communicating and implementing relevant rules and meeting spirit; 2、负责安排管事部职责范围内的清洁与保养工作，包括但不限于餐厨用具、餐厨设备等； Responsible for arranging cleaning and maintenance work within the responsibility of the stewarding Department, including but not limited to kitchen utensils, kitchen equipment, etc.; 3、负责管事部职责范围内的库房管理以及成本控制； Responsible for warehouse management and cost control within the scope of responsibility of stewarding department; 4、负责开展管事部员工培训，包括但不限于储藏和使用化学药剂的培训； Responsible for training stewarding staff, including but not limited to training on the storage and use of chemical agents; 5、负责处理管事部范围内的紧急事件，保障管事部的工作能够正常开展； Responsible for handling emergencies within the scope of the Stewarding Department to ensure the normal operation of the Stewarding Department; 6、负责完成上级领导安排的其他工作任务。   Responsible for completing other tasks assigned by superiors. 任职要求： General requirements： 1、专科及以上学历； College degree or above; 2、5年以上五星酒店管事部经理工作经验； At least 5 years experience as manager of stewarding department in Five Star Hotel; 3、具有良好的中英文沟通能力及较强的工作责任心； Good English and Chinese communication skills and strong sense of responsibility; 4、具备良好的政治素质，身体健康，热爱餐饮工作。 Have good political qualities, good health, love food work.

岗位职责： Key Accountabilities： 1、负责监督、指导场馆所有的服务工作，在满足顾客需求的同时，争取获得最大的利润； Responsible for supervising and guiding all the service work of the venue, striving for maximum profit while meeting the needs of customers; 2、负责根据每日订单，安排服务人员、供给相关食物以及酒水，并完成相应回款； Responsible for arranging service personnel, providing relevant food and drinks according to daily orders, and completing the corresponding payment; 3、负责确保每日服务人员的身体健康以及操作卫生，保障服务质量满足相应要求； Responsible for ensuring the health and operation of daily service personnel, ensure that the quality of service meets the corresponding requirements; 4、负责开展服务相关培训，确保所有员工的服务均符合公司的服务标准； Responsible for service training to ensure that all employees meet the company's service standards; 5、负责管理服务相关库存，补充货品，确保食物、酒水的储存符合相关规定； Responsible for the management of service related inventory, replenishment of goods, to ensure that food and beverage storage in accordance with relevant regulations; 6、负责管理服务相关设施设备的摆放及维护，及时上报相关问题、隐患； Responsible for the management of service-related facilities and equipment placement and maintenance, timely report related problems and hidden dangers; 7、负责完成上级领导安排的其他工作任务。 Responsible for completing other tasks assigned by superiors. 任职要求： General requirements： 1、大专及以上学历； College degree or above; 2、5年以上服务管理工作经验； At least 5 years experience in service management; 3、具有良好的餐饮及服务专业知识； Good knowledge of catering and service; 4、熟练掌握 office等办公软件及通用办公室设备的使用； Proficient in office software and general office equipment; 5、具有较强的中英文沟通能力、文字写作能力以及较强的工作责任心； Strong Chinese and English communication skills, writing skills and strong sense of responsibility; 6、具有流利的英语口语能力； Good command of spoken English； 7、具备五星级酒店宴会经理岗位经验或米其林餐厅经理经验优先。 Banquet manager experience in a five-star hotel or Michelin restaurant is preferred.

岗位职责： Key Accountabilities： 1、全面了解场馆的各项政策、制度以及与商务中心有关的操作程序； A thorough understanding of the venue's policies, regulations and operational procedures related to the business center; 2、保持商务中心员工的良好的仪表，并且指导员工行为准则与场馆服务标准一致； Maintain good appearance of business center staff and guide staff code of conduct in line with venue service standards; 3、具备熟练的打字技能及传真机、复印机的具体操作； Have skilled typing skills and the specific operation of fax machines and copiers; 4、培训并且指导商务中心员工为客人提供积极、友好、有效、符合职业规范的服务； Train and guide business Center staff to provide positive, friendly, effective and professional service to guests; 5、机智灵敏地处理对客事件，解决客人的投诉； Deal with guest incidents intelligently and resolve guest complaints; 6、具备牢固的英文基础，熟习商务中心的各种收费标准，能用中、英文向客人沟通； Have a solid English foundation, familiar with the business center fees, can communicate with customers in both Chinese and English; 7、有良好的服务意识，随时解答客人提出的问题，随时为客人提供服务； Have a good sense of service, at any time to answer questions raised by guests, at any time to provide service for guests; 8、要有严谨的工作态度，对于无法解决的事情，及时汇报上级领导，共同解决； To have a rigorous work attitude, for the things that can not be solved, timely report to the superior leadership, and jointly solve; 9、保持服务用品的足够供应，严格控制备品的支出，杜绝浪费现象； Maintain adequate supply of service supplies, strictly control the expenditure of spare parts, and eliminate waste; 10、与设备供应商保持密切联系，以确保设备正常运转； Maintain close contact with equipment suppliers to ensure the normal operation of equipment; 11、准备每周排班表； Prepare weekly schedule; 12、严格执行财会制度，负责监督商务中心每日营业收入； Strictly implement the financial and accounting system, and supervise the daily business revenue of the business center; 13、核对、制作每月商务中心的营业记录； Check and make monthly business records of the business center; 14、负责商务中心客户满意度的收集、整理，积极提供合理化建议。 Responsible for the collection and arrangement of customer satisfaction in the business center, and actively provide rationalization suggestions. 任职要求：  General requirements： 1、本科及以上学历； Bachelor degree or above; 2、有酒店商务中心及行政酒廊管理经验优先；  Experience in hotel business center and executive lounge management is preferred; 3、熟练使用办公软件；  Proficient in office software; 4、具有良好的英语听说读写能力；  Good English listening, speaking, reading and writing skills; 5、具备文案写作、商务礼仪等相关专业知识；  Professional knowledge of copywriting, business etiquette, etc. 6、形象气质俱佳，具有良好的职业形象和职业素养；  Good image and temperament, with a good professional image and professional quality; 7、具有极强的责任感和服务意识、良好的敬业精神和团队协作精神；  Have a strong sense of responsibility and service, good professionalism and team spirit; 8、工作态度端正，能承受较强的工作压力，具有较强的保密意识；  Good working attitude, able to work under pressure, with a strong sense of confidentiality; 9、学习能力强，知识结构较全面，应变能力强，具有较强的执行力，做事有条理，善于沟通协调。 Strong learning ability, a comprehensive knowledge structure, a strong adaptability, a strong executive ability, a well-organized work, good at communication and coordination.

岗位职责： Key Accountabilities： 1、负责音视频设备的操作和维护：需要确保音响设备的正常运行，包括功放、音响、调音台等。需要了解设备的性能和操作方法，能够正确地调整设备参数，保证音响效果的质量和稳定性； Responsible for the operation and maintenance of audio and video equipment: need to ensure the normal operation of audio equipment, including power amplifier, audio, mixer, etc. It is necessary to understand the performance and operation method of the equipment, and be able to adjust the equipment parameters correctly to ensure the quality and stability of the sound effect; 2、制定设备的使用和保养计划，定期进行保养和检修，确保设备的正常运行。对设备进行登记和管理，记录设备的维修和使用情况，管理和跟踪设备的状态； Make equipment use and maintenance plan, regular maintenance and overhaul to ensure the normal operation of equipment. Register and manage the equipment, record the maintenance and use of the equipment, manage and track the status of the equipment; 3、定期对音视频设备进行保养和维护，包括清洁、润滑、调整等，检查设备的电气性能和机械性能，及时发现和处理设备故障或隐患，保证设备的正常运行； Regular maintenance and maintenance of audio and video equipment, including cleaning, lubrication, adjustment, etc., check the electrical and mechanical properties of the equipment, timely detection and treatment of equipment faults or hidden dangers, to ensure the normal operation of the equipment; 4、为客户提供技术支持，协助解决音视频方面的问题。进行培训和指导，帮助正确地使用和维护音响设备； Provide technical support to customers to help solve audio and video problems. Provide training and guidance to assist in the proper use and maintenance of sound equipment; 5、参与项目实施：需要参与项目的实施过程，根据项目需求进行音响系统的设计和配置。与项目经理和其他技术人员合作，确保项目的顺利实施和交付。 Participate in project implementation: It is necessary to participate in the implementation process of the project, and design and configure the sound system according to the project requirements. Work with project manager and other technical staff to ensure smooth implementation and delivery of the project. 任职要求： General requirements： 1、专科及以上学历，音视频、舞美、录音相关专业； College degree or above, major in audio and video, choreography, recording; 2、5年以上大型会展中心，活动搭建经验。有大型国事会议、活动搭建保障经验优先； More than 5 years experience in large-scale exhibition center and event construction. Experience in setting up security for large-scale state meetings and events is preferred; 3、熟练使用主流音响设备，能过通过软件对系统进行调试。有扎实的理论知识和技术工作经验； Proficient in using mainstream audio equipment, able to debug the system through software. Solid theoretical knowledge and technical work experience; 4、有责任心，较强的沟通技巧和团队合作精神，有及时解决突发事件的协调能力。 Have a sense of responsibility, strong communication skills and team spirit, have the coordination ability to solve emergencies in a timely manner.

【岗位职责】 1.负责会展会议物业筹开、承接查验及日常运营的环境管理工作，贯彻公司各项规章制度，对环境相关外包公司服务质量进行监督、检查； 2.负责会展会议物业环境类服务的标准化体系建设，物业管理系统、数字化运营方案的制订和落地，实现物业服务标准化； 3.挖掘环境类工作的需求，推进创新模式，引进新工具、新技术提高人效，提升服务品质； 4.制订年度物业环境管理预算，管控物料预算、节能降耗，分析环境类费用的合理性并不断改善提升； 5.监督环境外包公司对员工进行管理，合理高效的安排工作任务，按时完成员工培训； 6.负责环境类应急事件处理，高效妥善处理突发事件，并分析总结规避类似事件再次发生； 7.定期对项目进行巡检，完善整改及提升流程，提高服务品质及客户满意度； 8.负责监督、完成物业清废、绿化等环境相关工作； 9.负责完成领导安排的其他工作内容。 【岗位要求】 1.专科及以上学历； 2.5年以上物业行业环境管理或品质管理工作经验（至少精通工程、客服、安全、环境、秩序其中两个模块），有20万平方米以上会展会议、商业、写字楼项目管理经验，会展会议经验优先考虑； 3.熟练使用office办公软件，有良好的组织管理能力； 4.较熟悉EHS管理，熟悉环境设备使用与操作； 5. 擅长标准化运营及制度体系搭建，有不断探索寻找解决方法的工作心态。

协助经理-住户服务主持本部门的管理工作，制订本部门工作目标和工作计划 监督前台、5层多功能厅人员工作严格按照公司规定及流程，确保服务质量，员工工作达到标准，在恰当的时候对住户服务助理的工作给予指导； 负责日常的前台、5层多功能厅的接待工作，确保所有客人的需求都有效、迅速的解决； 每日检查当班员工PMS系统账目，监督员工每班结束前平账，投帐。每班次都需要对前台员工录入PSB信息进行检查并确保100%准确无误； 处理客户日常投诉，妥善、合理地解决客户提出的意见及问题； 准确、无误地完成PMS系统的夜审工作； 参加部门例会，汇报重点投诉、客户需求，对部门运作提出合理化建议； 协助经理-住户服务安排本部门员工的业务及语言培训，提高员工基本素质； 协助经理-住户服务组织公寓客人的联谊活动； 协助处理公司发生的突发事件，协调与各部之间的工作关系，遇到紧急情况，及时上报相关领导； 协助经理-住户服务完成对本部门员工每年的业绩考核工作； 及时完成与落实公司或上级领导随时安排的其他工作。

1. 男性，年龄26—45岁，身体健康 2.  大专以上学历，烹饪、食品类相关专业，高级/三级厨师证，红、白案技能均佳者优先考虑（有能力者可适当拓宽）； 3. 能吃苦耐劳，善于菜肴创新，具有团队合作精神； 4. 薪资一万元-1.5万元。

1. 男性，年龄22—40岁，身体健康 2.  烹饪、食品类相关专业，高级/三级厨师证，红、白案技能均佳者优先考虑（有能力者可适当拓宽）； 3. 能吃苦耐劳，善于菜肴创新，具有团队合作精神； 4. 薪资1万到一万二元。

有一定房务、餐厅工作经验，形象气质佳，吃苦耐劳，能适应海外工作。 工作地点有哈萨克斯坦、乍得、莫桑比克、阿联酋等，大专以上学历优先。

岗位职责: 1、全面负责项目的交付验收，审查项目开业和运营的各项准备工作； 2、代表公司进行日常的沟通协调工作，确保信息畅通，及时传达有效信息、指示、文件、通知、协调之间的关系。 3、代表公司协助并监督项目的管理运营，并协调利益关系，确保公司的合法权益得到体现； 4、监督考核并参与项目日常的财务管理； 任职要求： 1、本科以上学历； 2、1-3年以上酒店或公寓行业工作经验； 3、良好的沟通协调能力、判断决策能力、商务谈判能力、公关和危机管理能力；