【岗位职责】 1、协助IT总监处理酒店各部门的及客人的电脑使用问题； 2、参加电脑机房值班，定时巡视机房内外设备运转情况，及时处理机房内外设备所发生的各种故障管理范围； 3、酒店网络系统的基本维护； 4、各部门电脑系统及外设的软硬件维护和保养； 5、酒店管理系统，餐厅收款系统，财务系统的日常维护。 【岗位要求】 1、精通计算机专业知识，能独立解决日常电脑系统出现的各种问题。 2、能进行设备的日常维护。对工作认真负责，保证电脑系统的正常运行。

岗位职责 1.全面负责酒店计算机管理系统，确保系统正常运行； 2.负责与其他电脑使用部门之间的协调工作； 3.负责及时解决电脑系统中出现的故障和问题； 4.制定电脑室人员的岗位职责、管理条例及在酒店紧急状态下的应急措施等，督导属下人员认真执行； 5.检查酒店电脑系统数据备份，确保数据的安全和有效的保存； 6.设立酒店电脑系统的档案，并负责档案的管理； 7.掌握电脑业的发展动态，为酒店电脑系统的管理提出有效的建议。 8.酒店IT工作仅设1个岗位。 岗位要求 1.熟知酒店各项电脑管理系统的原理； 2.具有较强的分析和解决专业问题的能力、预警能力和文字表达能力； 3.一定的组织管理协调能力。 4.希望有国际品牌连锁酒店电脑部工作经验。

·         Meet with hotel staff/clients to ascertain/understand their needs and provide prompt and professional assistance and support. ·         拜访员工和客户以确定或了解他们的需求，从而提供快速和专业的协助与支持。 ·         Set up and organize workstation with designated supplies, forms, and resource materials. ·         设置并组织工作站指定的供应品，表格和资源材料。 ·         Conducts periodic tests and inspections to ensure all departments are complying with required procedures. ·         进行定期的测试和检查以确保所有部门符合规定的程序。 ·         Identify training needs and recommend actions in order to resolve those needs. ·         确定培训需求并为解决南些需求而建议应进行的工作。 ·         Assist in the monitoring of all related hotel systems and ensure proper operation and condition. ·         协助监测所有相关的酒店系统，确保正常运转和良好状况。     ·         Monitor inventory and supplies and ensure that replenishments are ordered in a timely manner.  Report shortages immediately to supervisor. ·         监督库存和供应平，确保及时订购补充品。应将缺货的情况立即汇报给上级领导。

As a Service Leader - Information Technology, we rely on you to Assist the Department Head to manage day-to-day end users support and I.T. operations support activities on a 24-hour basis Provide first line quality and prompt I.T. service to external and internal end users Respond to IT Helpdesk calls to provide technical support, troubleshooting and resolution Maintain, operate and keep updated all I.T. systems; ensure proper backup and contingency plan is in place for all systems Provide support on video conferencing and events with AV facilities Work with vendor for resolving technical issue Maintain supported product inventory, including hardware and software   We are looking for someone who: Has a passion for Information Technology Higher Diploma or higher in Computer Science or related discipline 2 years or above in the I.T. Support environment, experience in hospitality industry is an advantage High awareness and consciousness in I.T. security and I.T. policy compliance Self-motivated, mature and able to work independently

岗位职责: 1. To monitor on a continuous basis the storage, backup, performance and proper functioning of but not limited to the following areas: 坚持进行但不限于以下系统的存储、备份、运行以及管理工作。 - Safekeeping of all information storage devices and media such as diskettes, tapes, CD. 妥善保管所有数据存储盘和媒介如软盘、磁带、光盘存储器等。 - FO, Sales & catering system. 前台，销售及宴会系统 - Micros Point of Sales System Micros 收银系统 - PABX and FCS Call Accounting System PABX 和FCS 电话计费系统 - Network System 网络系统 - PC based user application and hardware 办公电脑的应用和硬件 - Sun Accounting System SUN 财务系统 - Vingcard Key System Vingcard 钥匙系统 - Shiji Personnel and Payroll System 石基员工考勤就餐工资核算系统 - Other systems and software to be installed 其他安装的系统和软件 2. To extend full support to users of the above computer systems and provide effective solutions to computer related problem in coordination and as guided by the System Manager. 对电脑系统的用户提供充分的支持，并在系统经理指导下有效地解决电脑相关问题。 3. To coordinate the timely repairs and return to service of any faulty systems and/or equipment. 将有问题的电脑设备定期送供应商维修。 4. To refresh from time to time the implementation of established emergency procedures to continue hotel operations in the event of system failure. 时时注意紧急操作程序的实施，以保证万一系统故障时酒店的正常运作。 5. To assist System Manager in formulating, from time to time, new policies and procedures that can continuous improve the support functions of System Department and the security of the computer system. 协助配合系统经理关于持续提高系统部支持功能和加强电脑系统安全方面的新政策和程序。 6. To assist in the training of all system users in the effective use of systems. 协助培训所有系统新用户如何有效地使用系统。 7. To ensure that preventive maintenances of software and equipment are carried out timely and effectively. 确保及时有效地对软件和设备进行预防性的维护。 8. To ensure the work area is free from all hazards including but not limited to unauthorized entries, fire, pollutions, theft etc. 确保工作区域远离如下危险：包括但不限于未经授权的进入、火灾、污染、失窃等。 9. Others 其他 a. To respond to the changes in department functions as dictated by the industry, the company or the hotel. 适应行业,公司,或者酒店对于部门职责变动的要求。 b. To provide courteous and professional service and to maintain good working relationships with all hotel associates. 提供有礼的，专业的服务以及保持公司同事之间的友好关系。 c. To have a complete understanding of the hotel associate handbook and to adhere to the regulations contained therein. 充分了解酒店人事手册内容和遵守其中的要求。 d. To have a complete understanding of the hotel policies relating to fire, safety and hygiene. 充分了解酒店关于防火，安全以及卫生方面的相关政策。 e. To carry out any other duties and responsibilities as assigned. 执行分派的其他工作。