岗位职责
Ensures all correspondences, faxes, messages, emails are responded in a timely manner / disseminated accordingly.
确保所有的往来函件、传真、信息、邮件能及时得到回应/传达
Attend phone calls from guest and respond to the emails received from guest and concerned individuals in a timely manner.
参与并及时对来自客人或相关人员的电话和邮件予以反馈
Assists the head of department as and when required on a day to day basis.
日常协助部门领导的工作
Handles all appointments and keeps track of head of department daily schedule and engagements.
处理并跟进部门领导日常日程的安排和活动
Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies; verifying receipt of supplies.
通过检查库存来确定库存量来保证办公用品库存;预估所需的用品;评估新办公用品;放置并加快用品的订单;验证物品的收货
Co-ordinates with colleagues and representatives of other departments to ensure an efficient flow of communication.
与员工们及其他部门的代表协调,确保沟通的有效
Routine filing of documents in an organized manner.
有序有规律的存储好文档文件
Main responsibilities主要职责
1.Record and process reservations made by phone/fax/email.
记录并处理所有电话,传真和邮件的预定。
2.Sell the Pullman products and services using up-selling and suggestive selling techniques.
运用合理的销售技巧销售铂尔曼酒店产品。
3.Updating reservations in the PMS received via the interface.
通过接口更新前台预定系统。
4.Understand and be able to answer all questions about rates, room categories and seasonality.
明白并有能力的回答所有关于价格,房间,房型和季节性问题。
5.Pro-actively try to cross-sell (F&B, Spa, etc.) and up-sell room types.
积极主动尝试交叉销售(餐饮,娱乐等)和客房升级销售的房间类型。
6.Be able to clearly communicate information to guests or colleagues.
能清晰地表达对同事或客人所要的信息。
7. Manage “no show” reservations by investigation and recording of same.
调查并记录所有应到未到预订。
We are looking for a Departmental Secretary/Clerk
我们正在寻找一位部门秘书/文员
As a Departmental Secretary/Clerk, we rely on you to
作为一名部门秘书/文员,你的主要工作职责为:
1. Provide comprehensive secretarial support for the Director and the team;
2. Support the Director for all administration and office coordination;
3. Interact with internal and external stakeholders;
1、为部门提供全面的秘书支持;
2、在行政工作和办公室协调方面全力支持部门负责人;
3、与内部和外部利益相关者保持良好的沟通交流;
We are looking for someone who:
我们正在寻找一位具备以下条件的候选人:
1. At least 1 year experience in similar position in International Chain Hotel;
2. Oral and written fluency in English and Mandarin;
1、至少一年国际连锁酒店类似岗位工作经验;
2、良好的中英文口语及书写能力。
If you are the right person, what are you waiting for? Click the applybutton now!
如果您觉得您适合以上条件,那还等什么呢?请点击下面的申请按键吧!