工作地点：上海市普陀区大渡河路158号（靠近地铁15号线长风公园地铁站，下车步行5分钟）工作时间：9:00-17:30，做五休二薪资待遇：工资税前10000-12000元+提成，具体薪资会根据每个候选人的能力和资历来决定，免费工作餐，提出住宿，带薪年假，公司额外带薪休假，带薪病假，五险一金，商业医疗保险。Major Function主要功能- Develop the top MICE accounts and keep their key MICE group business to ensure the qualified fulfillment in hotel MICE group revenue.- Represents and promotes the hotel by maintaining constant contact with the market and the customer base of his/her responsibility through Customer Relationship Management.- To assist the Assistant Director of Sales MICE oversee, supervise and maximize all the MICE group business.Special JOB Duties工作任务1. Operational- Building and Contributing to Teams - Actively participates as a member of a team to move the team toward the completion of goals, which are according to periodical assignment.- Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.- Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.- Fulfills Customer Relationship Management responsibilities and sales goals for defined customers through planned customer interviews. During sales calls, carries out “cross selling” in accordance with corporate and divisional guidelines- Build relationship with accounts based on "win -win" negotiations, problems solving and mutual trust and to maximize potential business.- Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.- Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.- Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.- To ensure all the behave on duty, and reports submitted should be in a timely manner.- Develop new accounts and maintain existing accounts in overseas and local and achieve the MICE rooms revenue goal as set by the Group Sales Team.- Be in integrity. Provide valid personal information & materials; No misconduct record. It is not the intent of this job description to cover all aspects of the position but to highlight the most important areas of responsibility.2. Training and Development- Complete the on/off line training courses, which are assigned by Assistant Director of Sales MICE and HR training team, and self-drive learning based on hotel and industry knowledge and updates.- Setup the sales role development plan and conduct efficient action in goal achievement, function completion and sales soft skills development.- To assist Assistant Director of Sales MICE to set target goals, and clear solution for each key accounts.3. Marketing- Identify market needs and trends in the different Group Rooms business leads.- Monitor and analyze selected competitors' sales promotions, activities and tactics.- To provide constant feedback by means of reports to improve the product and refine the services of the department.4. Coordination with other departments- Work on the day to day liaison with other segmentations and departments for smooth operations procedures in Sales.5. Prepare periodic reports- Participate in the preparation of weekly sales call plan, monthly HMI analysis report, quarterly action plan and other periodic reports according to business needs.6. Office Etiquette Business Ethics- To be a senior sales manager, this position should be independent and strong in outside market and in well communication inside among the members of the Group Sales Team.- Ensure that to be properly dressed in uniform or business attire and the general appearance is according to the hotel standard.- To ensure that provide courteous and professional service at all times to clients and other hotel employees- Make certain that to be conducting business according to the Marriott/ Ritz Carlton guidelines and local law, and hotel LSOP which is including but not limited in telephone handling punctuality, compliance to the hotel rules, regulations and company guidelines.Profile of Qualifications职位要求1. Profile of Competency工作能力- Minimum 5-year work experience in hotel industry from a sizeable international hotelorganization- Knowledge of local market and business practice- Ability to complete reports as required using appropriate computer good interpersonal skills- Ability to communicate effectively with various departments2. Language语言能力- High proficiency in written and spoken English and Mandarin.3. Education教育- Good general education, preferably university graduates.
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