该职位需要外籍员工,或者港澳台同胞,不符合要求的请不要投递简历哦~
We are looking for the expats of this position
【Job Description】
1, responsible for the floor service work, obey the catering director and superior leadership arrangements. To arrange, inspect, supervise, coordinate and evaluate the work of subordinates. Ensure all hotel business targets are met. The work is standardized, procedural, standardized and institutionalized.
2. Presided over the regular work meeting on the floor, listened to reports, urged the work construction, improved the work quality and work efficiency, timely adjusted and coordinated the work of various departments, timely found and solved the problems in the work.
3, according to the market situation and seasonal changes, understand the needs of guests timely feedback to the chef, and cooperate with the kitchen to prepare a dish response plan. Control item standard specifications and requirements to meet market supply.
4, responsible for requiring and supervising the implementation of various rules and regulations, responsible for the health of the floor area, responsible for the leadership of the restaurant environment and restaurant health, responsible for the fire safety and quality management of the department.
5. Pay attention to on-site management, arrange large group banquets and receive VIP guests well, and properly handle guests' complaints.
6. Responsible for urging all departments to keep the equipment clean and intact and use it correctly, controlling the cost of valuable and consumable tableware, formulating the tableware management compensation system, and saving costs.
7. Establish good public relations, strengthen communication, extensively collect opinions from guests and other departments, summarize experience to correct mistakes, and constantly improve work.
8. Reviewed the daily business report, mastered the day's guest reservation, resource preparation and kitchen preparation, understood the day's important guests, as well as the relevant situation and special requirements of guests, carefully organized and arranged the current preparation work.
9. Assist the staff of the department in professional energy-saving training and daily quality management to improve the overall quality.
10, do a good job in ideological and political work, do a good job in the construction of spiritual civilization on the floor, publicize corporate culture, care about employees' lives, enhance corporate cohesion, reward and punishment, stimulate the enthusiasm of employees to work, and better carry out work.
11. Coordinate the relationship between the department and other departments, and do other work assigned by the director and general manager.
【Requirements】
1, regular facial features, good communication skills, flexible, strong sense of service;
2. Rich experience in large-scale Chinese food management;
3, with good professional ethics and catering service spirit.
4, English speaking, Expats