· The overall image is good;
整体形象气质佳;
· Have a good sense of service, have a good command of professional service standards and comprehensive quality;
具有良好的服务意识,掌握专业的餐饮服务标准,综合素质强;
· Maintain good manners, polite language, and provide guests with the best service;
保持良好的仪容仪态,运用礼貌语言,为客人提供最佳服务;
· Excellent interns who have worked in the same position for more than 1 year or have work experience in the same brand hotel for more than 1 year;
在同级别品牌酒店的中餐厅或大堂吧有一年以上工作经验、或实习期满一年以上的优秀实习生;
· Food and beverage related skills certificate or wine grade certificate is preferred;
具有餐饮类相关技能证书或酒水等级证书,优先考虑;
· Basic English speaking ability;
具有基础英语会话能力;
Service Attendant/Hostess/Bartender report to the Supervisor /Assistant Manager / Manager and supervises the casual staff. He/She should provide the services required by the guests and exceed the expectations of the guests under the standards described by the management. He/she will also be responsible for handling special requests and maintaining a clean and organized workstation.
餐厅服务员/咨客/吧员管理餐厅帮工,同时向餐厅主管/副经理/经理汇报。他/她要在管理层所称述的标准下提供客人所需并提供超越客人期望的服务,他还要负责处理一些特殊的客人需求,并保持每一个工作区域干净整洁有秩序。
工作职责/职位描述:
1. 始终保持给予客人的服务及出品都是始终如一的高标准。
2. 无时无刻为客人提供优质的服务。
3. 有礼貌及高效地为客人效劳。
4. 根据酒店标准摆台。
5. 利用正确的技巧为客人推荐食物和酒水。
6. 担当良好的形象大使。
岗位要求:
1. 熟练掌握菜单及酒水单
2. 具备基础英文沟通能力者优先
3. 责任心强,值得信赖
4. 能在压力与快速的工作节奏下很好的完成工作
5. 有团队精神
6. 沉稳冷静,彬彬有礼,专注于顾客的需求