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  • 全国 | 10年以上 | 本科 | 提供食宿

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    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 领导好
    • 帅哥多
    • 美女多
    • 人性化管理
    国内高端酒店/5星级 | 50-99人
    发布于 11:57
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    职责描述:1、全面负责酒店的经营管理,制定酒店中长期发展战略和年度经营计划,统筹整合资源完成年度预算指标;2、负责督导成本控制及各项营销计划的制定实施,不断提升酒店收益;3、负责建立酒店质量管理体系,完善相关规章管理制度、流程并监督执行,提升顾客满意度;4、负责执行集团酒店产品、服务、品牌、价格等标准体系,积极配合集团宏观战略提升酒店知名度和影响力,确保品牌在当地的美誉度;5、统筹培养和建设酒店人才梯队,引进各类高端人才,提高酒店的服务质量和员工素质。任职要求:1、统招全日制本科及以上学历,30岁以上,男女不限,英语可作为工作语言使用;2、5年以上国际连锁酒店或国内大型度假酒店运营工作经验,有房务、销售、餐饮或前厅任职背景,熟悉当地销售市场,有收益管理和销售管理经验;3、1-3年以上酒店一把手工作经验,具有酒店筹建经历和运营优秀业绩;4、对于酒店服务有独特的创新经验和实例,对于宾客满意度有较高的管理意识和实际维护经验;5、能够独立编写酒店年度财务预算,良好的成本控制以及危机管理能力;6、良好的职业操守和品德,认真务实,以身作则,有奉献精神,接受外派工作。
  • 全国 | 经验不限 | 学历不限

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    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 领导好
    • 帅哥多
    • 美女多
    • 包吃包住
    • 年底双薪
    • 员工生日礼物
    全服务中档酒店/4星级 | 2000人以上
    发布于 02-25
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    投递较多
    投递较多
    岗位职责:特点:无需投资、变身成为创业者!时间自由、无需坐班!分享收益、百万年薪可得!项目拓展区域:全国岗位职责:酒店项目发展合伙人,负责酒店项目信息搜集开拓、项目谈判跟踪、项目签约。(项目类型:标准品牌加盟、委托管理项目、特许经营项目均可)任职要求:招募要求:1、认同并熟知美豪集团企业文化、发展理念、品牌定位;2、行业内项目以及人脉资源丰富;3、具备相应行业内项目拓展经验;4、行业内名声优异且无不良开发案例;5、年度项目发展落地数量不低于 3 个。
  • 全国 | 经验不限 | 学历不限

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 午餐补贴
    • 领导好
    • 包吃包住
    国际高端酒店/5星级 | 2000人以上
    发布于 02-24
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    最佳雇主
    最佳雇主
    岗位描述:无论你是酒店职业经理人,无论你是地产企业从业者,无论你是地产销售员,无论你是建筑设计师,还是普通的打工者,你身边无处不在的酒店加盟信息,经雅阁商务团队的抽丝剥茧,都具有无穷价值,传递信息,创造价值,自当老板,轻松赚钱。雅阁酒店集团城市合伙人招募,传递信息,创造价值,助力洽谈,分润百万,自当老板,轻松赚钱!欢迎加入雅阁AHG City Partner城市合伙人招募计划!雅阁酒店集团(纽交所股票代码NYSE:GHG)是澳大利亚最具规模的酒店管理集团。目前覆盖亚太区百余城市,拥有11个酒店品牌:雅阁大酒店、雅阁璞邸酒店、雅阁度假酒店、雅阁酒店、雅阁公寓、澳斯特酒店、雅阁澳斯特酒店、澳斯特精选酒店、澳斯特公寓、澳斯特WOW酒店及Metro酒店。从豪华酒店到精品酒店,从度假村到服务式公寓,您可在众多目的地中探索旅程中的别样精彩,迎接人生新的机遇。 【城市合伙人事业部】联系人:周宁女士联系电话:13632195789邮箱:joline.zhou@argylehotels.com
  • 全国 | 经验不限 | 学历不限

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 午餐补贴
    • 领导好
    • 包吃包住
    国际高端酒店/5星级 | 2000人以上
    发布于 02-24
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    最佳雇主
    最佳雇主
    岗位描述:面向具有酒店管理团队和经验的公司,雅阁酒店集团提供品牌体系与运营系统支持,让城市事业合伙人开拓与发展所属区域的品牌管理输出业务。雅阁酒店集团城市合伙人招募,传递信息,创造价值,助力洽谈,分润百万,自当老板,轻松赚钱!欢迎加入雅阁AHG City Partner城市合伙人招募计划!雅阁酒店集团(纽交所股票代码NYSE:GHG)是澳大利亚最具规模的酒店管理集团。目前覆盖亚太区百余城市,拥有11个酒店品牌:雅阁大酒店、雅阁璞邸酒店、雅阁度假酒店、雅阁酒店、雅阁公寓、澳斯特酒店、雅阁澳斯特酒店、澳斯特精选酒店、澳斯特公寓、澳斯特WOW酒店及Metro酒店。从豪华酒店到精品酒店,从度假村到服务式公寓,您可在众多目的地中探索旅程中的别样精彩,迎接人生新的机遇。 【城市合伙人事业部】联系人:周宁女士联系电话:13632195789邮箱:joline.zhou@argylehotels.com
  • 银川 | 10年以上 | 本科

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 领导好
    • 帅哥多
    • 包吃包住
    • 人性化管理
    国际高端酒店/5星级 | 100-499人
    发布于 16:39
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    To assist the General Manager on the following:协助总经理完成以下工作任务1. Specific Duties具体职责• Provide a professional, advisory and executive support service to the Owner’s office on hotel objectives向业主办公室提供专业的咨询和行政支持,并向酒店的经营目标提供服务• Oversee the development and implementation of policies for the establishment监督制度的制定、并负责政策的贯彻和实施• Ensure the implementation of the Hotels Quality Strategy确保酒店质量战略的实施• Ensure the implementation of the mission statement确保按照工作任务的描述贯彻并执行• Manage the development, implementation and monitoring of the Strategic Business Plan管理战略业务计划的发展、实施并进行监控• Make recommendations to the General Manager for capital expenditure, equipment and personnel requirements向总经理提出资本支出、设备和人员要求的建议• Build, maintain, and strengthen business relationships with Owning Company与业主公司建立、维护和加强业务关系• Directly supervises Security and Government affairs直接监督和管理保安部及政府关系事务• Demonstrate effective leadership and strategic management skills and effectiveness in achieving results in business operations在经营业绩方面展现卓越的领导能力和有效的战略管理能力• Represent the establishment and Hotel at local and national forums代表酒店方在当地和国家级的论坛建立形象• Directly survivors and ensure constructive communication with non Kempinski operated business such as Guo Yuan Chinese Restaurant, Spa Center and KTV, etc.直接代表酒店与非酒店运营的第三方场所进行建设性的沟通,例如国苑饭店、首座KTV、魅力东方养生馆等2. Human Resources Management人力资源管理• Follow Hotel Standard Operating Procedures and Policies & Procedures for the appointment of selected personnel按照酒店的标准操作政策和程序进行相应人员的任命• Encourage and support training programs鼓励并对培训项目进行支持• Knowledge of the Labour Agreement as appropriate for the establishment, contemporary human resources management principles and other relevant organizational policies具备劳动法劳动合同等相关知识以适当地建立现代人力资源管理原则和其他相关的组织政策3. Safety and Maintenance安全及维修• Demonstrate compliance with legislated health and safety requirement in the workplace保证人员的健康和安全要求符合在工作场所的规定• Ensure management initiate action to correct a hazardous situation immediately it occurs and notify staff of potential danger确保管理层对于危险情况立即采取相应行动进行纠正,并就潜在危险通知相关人员• Ensure staff maintain complete familiarity with safety, current first aid and fire emergency procedures确保工作人员完全熟悉安全、现场急救和消防应急程序4. Government Relationship政府关系• Coordinate all Government Affairs协调所有政府关系• Anticipate government client needs through observation and offer prompt efficient service.通过观察并提供及时有效的服务来预测政府客户的需求• Ensure staffs recognize the special needs of and the cultural diversity of your government clients, staff and location确保酒店员工认识到政府客户、工作人员及所在地的文化多样性及特殊需要• Ensure all staffs have a high level of product knowledge so they are able to explain service and facilities to government client as required确保所有员工具备高度的产品知识,以便能够按照要求向政府客户解释服务和相关设施• Identify opportunities for value added services to increase sales profitability and anticipate government client needs.寻找增值服务,增加销售利润,并预计客户需求• Ensure government guest comments are recorded in guest history record and acted on when appropriate确保政府客人的评论记录保存于客人的历史记录中,并在适当的时候采取行动5. Financial Management 财务管理• Analyse department performance reports对部门绩效报告进行分析• Support cost saving methods for the department in line with corporate policy为部门提供支持成本节约的方法,以符合公司政策• Ensure contracts are entered into with approved suppliers as pre corporate management policy根据合作管理政策,确保与经批准的供应商签订合同• Assist general manager in cost saving. Support revenue generating decisions and fast implementation.协助总经理进行成本节约。支持创收决策并快速执行6. Strategic Planning 战略计划• Submit recommendations for capital expenditure, equipment and personnel requirements对于资本支出、设备和人员要求提出建议• Participate in preparation and planning of the Annual Operating Plan, Departmental Objectives and other costs related to Annual Budget参与编制和规划年度经营计划、部门目标及与年度预算有关的其他成本7. Quality Management Initiatives质量管理• Seek opportunities to continually improve client service base on international standards and meet Kempinski standards不断寻求机会,基于国际及凯宾斯基集团标准,持续不断地改善客户体验及服务质量• Ensure all staffs make a commitment to the quality system.确保所有员工理解质量体系并做出相应承诺• Ensure all product and performance standards are met.确保所有的产品和服务标准均得到满足• Act on potential client complaints处理潜在客户投诉8. Administrative Duties行政职责• Ensure staffs abide by the Hotels Code of conduct确保所有员工遵守酒店的商业道德行为准则• Review daily, weekly, and monthly reports as submitted and give suggestions对于每日、每周、每月的报告进行审核,并提出建议• Ensure files, correspondence and other relevant business documentation is maintained. Provides necessary documents to Owning Company as required确保文件、信件和其他相关业务文件得到妥善维护及归档。向业主公司提供其要求的必要文件
  • 全国 | 10年以上 | 学历不限 | 食宿面议

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    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 领导好
    • 员工生日礼物
    • 人性化管理
    • 国际化视野
    国内高端酒店/5星级 | 1000-2000人
    发布于 02-25
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     职位描述Job Description指导酒店的整体营运工作,最大限度地提高酒店效益、盈利能力以及投资回报,创造积极和富有成效的工作环境,并确保卓越的客户服务质量和操作标准。 Directs theoverall operation of an assigned hotel to maximize performance, profitabilityand return on investment by creating a positive and productive work environmentand ensuring superior guest service and compliance with quality and operationalstandards. _______________________________________________________________职位要求Job Requirements:40-55岁,酒店管理相关专业本科以上学历;10年以上4星或5星级全服务型酒店管理经验;具有3年以上国际品牌酒店相关工作经验;熟悉酒店全面运作及管理流程;具有敏锐的商业触觉及市场洞察力,善于审时度势,制定酒店发展战略,具备出色的沟通协调能力及把握酒店全局运作的能力;具有良好的敬业精神和职业道德操守,责任心强;良好的中英文写作、口语、阅读能力;具有新酒店筹备开业经验者优先;具备员工激励和领导力。 Age range from40-55 years old holding hospitality degree or university graduate.Minimum 10 yearshospitality management experience with the 4/5 stars full-service hotel and above 3 yearsworking experience as General Manager in International Hotels .Provide overall businessstrategy and driving the hotel operation with clear direction & goals.Strong integrityand sense of responsibility.Good communicationskill in both Chinese & English.Hotel Pre-openingexperience will be advantages.Able to motivateand guide management team and staff members._______________________________________________________________主要工作内容Key Areas of Respomsibility:负责贯彻执行管理公司各项经营方针、政策、管理规定和程序以及标准化操作程序;负责完成经营指标,执行预算方案;负责酒店日常运作与管理工作;负责有效的组织管理与行政管理;决策主要公关宣传和市场销售方针;决策财务和采购工作;监控人力资源工作的正常有序地进行;监控酒店的工程维修改造工作;负责与管理公司各副总裁就经营运作及管理中出现的相关问题,进行及时有效的沟通 Enforce the entiremanagement plan, policy and procedure and the standard operating procedures ofGHR;Enforce the hotelbudget plan, complete the revenue and gloss profit target.Hotel dailyoperations and management;Organization andadministration management;Sales &Marketing and Communications;Finance andPurchasing;Human Resourcesoperations and management;Hotel Engineeringoperations and management;Duly communicatewith respective Vice President on the hotel’s operations and management. 
  • 全国 | 10年以上 | 大专 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 领导好
    • 年度旅游
    • 员工生日礼物
    • 人性化管理
    国内高端酒店/5星级 | 50-99人
    发布于 02-25
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    最佳雇主
    最佳雇主
    1、全面传达、表现绿地企业的核心价值观;2、控制好酒店资产的使用及固定资产的完好;3、全面负责处理酒店的总体事务,维护业主的利益;4、负责开业筹备期间与建造方、酒店管理方的协调,监管酒店建造、采购、交接、办证等各项事宜,并与酒店事业部保持密切联系,向董事会及酒店事业部汇报实时进展,确保酒店顺利开业;5、根据董事会下达的目标,制定酒店的经营管理策略,监督酒店总经理贯彻执行管理目标和经营方针的情况和结果,追踪市场拓展计划的执行;6、审核各种财务报表,检查每月营业情况,督促财务部门做好成本控制、财务预算等工作,检查收支情况、应收账款和应付账款等;7、确保酒店设备资产维修保养和酒店的安全;8、健全酒店的组织管理系统,使之合理化、精简化、高效化;9、审核工资奖金实施方案,奖惩方案,职工生活福利及重大制度改革事项;10、传达业主的有关指示、文件、通知,协调业主与管理方之间的关系;11、定期巡视酒店公众场所及各部门的工作情况,检查服务态度和服务质量,及时发现问题、解决问题;12、与当地政府相关单位有良好的沟通渠道;职位要求1、大专以上学历,酒店管理相关专业;2、需有10 年以上四、五星级酒店工作经验,其中2年以上四、五星级酒店同等职位任职资历;3、需有出色的沟通能力、团队建设能力及承受工作压力的能力;4、对工作充满热情,能鼓舞并带领团队冲刺、超越集团目标;5、有分析、解决问题的能力,思考周密,处事果断,勇于承担责任;6、英语口语流利,能与外方管理方无障碍沟通;7、熟悉酒店行业的动态及运营发展趋势,有较强的营销能力,了解当地市场。 
  • 全国 | 经验不限 | 本科

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    • 带薪年假
    • 年度旅游
    温泉 | 50-99人
    发布于 09:15
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    项目:温泉旅游度假项目(景区)岗位职责1、负责温泉旅游度假项目(或景区)全面的经营和管理工作;2、参与温泉旅游度假项目(或景区)发展规划、建设计划的制定和实施;3、根据公司制定的战略,实际经营管理目标 任职要求:1、本科及以上学历,旅游管理、酒店管理、企业管理、市场营销等相关专业;2、熟悉温泉旅游度假项目(或景区)运营管理,有大型温泉旅游度假项目(或景区)经营管理经验;3、管理能力、协调能力强,熟悉现代旅游管理模式,能够带领团队出色的完成年度目标。4、懂战略、善组织,具备优秀的管理、沟通协调、计划制定与推进能力;5、具备敏锐的洞察市场动态、把握市场方向的能力;6、具有旅游市场拓展及开创销售渠道能力。7、品行端正、勤奋敬业、责任心强;
  • 全国 | 10年以上 | 大专 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 午餐补贴
    • 领导好
    • 包吃包住
    国际高端酒店/5星级 | 2000人以上
    发布于 02-24
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    最佳雇主
    最佳雇主
    岗位职责1. 全面负责酒店的经营管理。2. 建立、健全酒店的组织管理系统,使之合理化、精简化、高效化。3. 负责实现酒店的营业收入指标和利润指标。4. 负责制定酒店的经营预算和决算,提出更新改造和投资计划。5. 落实酒店年度财务预算,向各部门下达年度工作指标。 6. 督促酒店维修保养工作和酒店安全管理工作。7. 负责做好酒店与各界人士的公共关系,树立酒店良好形象。8. 做好酒店机构设置、员工编制及重要人事变更。9. 指导培训工作,培养人才,提高整个酒店的服务质量和员工素质。岗位要求1. 大专以上学历,相关管理专业。2. 从事四星级酒店工作10 年以上,具有X年以上相关高层管理工作经验。3. 熟悉酒店各部门服务及管理流程。4. 善于管理和经营团队,事业心强。5. 有较强的沟通、计划、决策和综合判断能力。
  • 全国 | 经验不限 | 大专 | 提供食宿

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    • 五险一金
    • 岗位晋升
    • 海外工作机会
    • 多元化团队
    • 度假村酒店
    • 全球80家
    • 一价全包
    • 每年轮换酒店
    • 大中华区3家
    • 员工全球免费
    国际高端酒店/5星级 | 500-999人
    发布于 10:40
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    最佳雇主
    最佳雇主
    Job Summary:To assist the General Manager in administering & managing the Hotel’s Operation, maintain cost & quality standards and drive profit for the organization. Lead by example in terms of training, community involvement & safety & security. Responsible for the Operation in the GM’s absence in accordance with Club Med Joyview Yanqing Beijing’s Policies & Procedures .Participate in aspects of the Hotel’s Management.Duties & Responsibilities:Ensure the smooth running of the day to day Hotel Operation by leading the F&B/FO/HSKP/BTQ/SPA.Ensure Club Med Joyview Yanqing Beijing Policy & Procedures are followed in relation to the hotel operation,including maintenance, environmental health, fire & safety systems & quality standards.Contribute to the Hotel’s Marketing Plan, ensuring clear strategies & action plans are in place to penetrate key market segments.Work closely with the Financial Controller/Room Allocation Market Analyst to monitor trends, competitive data & business forecastsLead by example in GEI. Ensure as information comes in from GEI action plans are established & followed up to address issues promptly.Drive brand standards to ensure guest expectations are met & surpassed.Prepare Operational Budgets in conjunction with the Financial Controller.Practice cost efficiency & opportunities to maximize profits for the Owner.Drive efficiency to achieve the highest volume of revenues & maximize on flow thru’ to see optimum EBITDAAttract, develop & retain an effective team of Department heads & Associates.Monitor & oversee consistent training & development plans for Associates to ensure a positive Guest experience, high morale & strategic continuity planning within the Hotel.Provide clear leadership for the quality & progress initiatives (eg. OPEX) aligned with business goals & objectives, maintaining close liaison & support for the team & change activities.Ensure that building & plant are maintained to company & legal standards. Prepare Capital Plan including necessary investments to guarantee short & long term standards with a special emphasis on guest experience & the hotels positioning in the market place.Ensure a cost effective, innovative & quality rooms/F&B operation in the hotel thru’ effective product planning, marketing & product presentation.Monitor IT implementation standards & track software enhancements to ensure best use & application.Monitor purchasing activities & promote actions to achieve best value for money while maintaining Corporate & Divisional standards.Foster Club Med organization contacts to ensure best use of company skills, services & professional knowledgeInstitute a clear communication strategy within the hotel & supporting teams to ensure effective sharing & updating of information thru’ out the property. Include a structured & active meetings & briefings process.Identify opportunities for resources & facilities to be shared between the properties & implement best practices.Represent the company in a professional manner at all times.Job Knowledge / Skill:Excellent English skills both written & oral (the International language of Business). Other languages and advantage.Computer literate with emphasis on accounting/marketing spread sheet softwareFlexible & thorough…attention to detail & follow up is very importantUnderstanding of different Management styles & their applicationsStrong leadership & communication skillsCulturally aware when in an International location.In depth knowledge of Hotel Operations.Ability to study, analyze & interpret data & make sound business decisions.Ability to negotiate, sell & convince guests & Associates alike.Education:University/College Degree in Hotel/Business Management or similarAdditional courses in Marketing/Communication/Leadership/Management useful..Experience:Min. 10 years in International Hotel Operations.Additional Skill required:Ability to be resourceful, creative and maintain flexibility.Ability to train, motivate, evaluate, mentor and direct associates and managers to meet desired ends.Ability to manage by example.Ability to maintain excellent relations with associates and maintain associate and guest confidentiality at all times.Ability to create, implement and monitor hotel and associates goals, strategies and policies.Complete other tasks assigned by your line managerSeniority LevelMid-Senior levelIndustryLeisure, Travel & TourismEmployment TypeFull-timeJob FunctionsOtherScreening questionsPreferred qualificationsHave you completed the following level of education: Bachelor's Degree?Ideal Answer: Yes
  • 银川 | 10年以上 | 学历不限 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 领导好
    • 帅哥多
    • 包吃包住
    • 人性化管理
    国际高端酒店/5星级 | 100-499人
    发布于 02-25
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    Controls and analyzes on an ongoing basis , the level of the following :控制和分析以下运作方面的水平    Costs   成本  Issuing of food 出品  Quality of presentation of food products 菜品介绍的水平  Condition and cleanliness of facilities and equipment 设备设施的运行与清洁情况。  Guest Satisfaction 顾客满意程度  Marketing 市场Establishes and maintains effective employee and inter – departmental working relationships建立与维护员工的高效率与部门内部工作关系。Conducts such functions as interviewing , hiring , performance evaluation , coaching , counseling and taking disciplinary actions to ensure the appropriate staff productivity and efficiency.采取以下行动:面试,雇用,成绩评估,培训,咨询和训练以保证员工的生产力与效率。Assists the Executive Chef in planning and organizing with the Director of Food & Beverage successful Food & Beverage activities in the Hotel.协助行政从厨与餐饮总监一起,计划与组织餐饮部的经营。Conducts daily briefings and other meetings as needed to obtain optimal results.举行每日班前会和其他会议以保证获得最佳效益。Attends and participates in other meetings as required by the administrative calendar.出席并参与行政表中要求参加的其他会议。Making recipes and maintaining updated and accurate costing of all dishes prepared and sold In the Chinese restaurant operations.制作并保持更新中餐厅销售的准确成本计算。Keeps an updated Hotel Policies & Procedures file and updated files on the following Food Production matters :留意已更新的酒店的制度和程序,根据已更新的内容更新所有食品制作的内容。Recipes  配方Finance   财务Standards  标准Personnel & Training 人事和培训Outlets  餐厅Promotions 提升Meetings  会议Projects  项目Material & Equipment 材料和设备Assists the Executive Chef in determining with the Financial Controller the minimum and maximum stocks of all food, materials and equipment.协助行政总厨,与财务总监商定所有食品、材料和器具的最大最小库存。Assists the Executive Chef in setting standards of all food and equipment purchases in accordance with Kempinski Hotels guidelines.协助行政总厨,根据凯宾斯基的要求制定所有食品与器具的采购标准。Participates in the Hotels revenue plan and marketing programs.参与酒店市场计划及收入预算的制定工作。Monitors local competitors and makes professional comparisons with the Hotel Food & Beverage operation.留意当地的竞争对手,就餐饮运作作出专业化的比较。Keeps aware of trends , systems , practices and equipment in Food & Beverage through trade literature , Hotel exhibitions and site visits.  通过行业文献、酒店展览和定点参观,了解餐饮的趋势、系统、操作与设备。
  • 银川 | 3年以上 | 大专 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 领导好
    • 帅哥多
    • 包吃包住
    • 人性化管理
    国际高端酒店/5星级 | 100-499人
    发布于 02-25
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    SCOPE 范围To contribute to and to support Kempinski’s vision of becoming the undisputed leader in the hospitality industry, making our Food & Beverage offer a key differentiating factor for the Kempinski brand. To drive the top line of the Food & Beverage Department in Kempinski Hotel Yinchuan while ensuring sustainable and profitable operations.致力于并支持凯宾斯基成为酒店业无可争议的领导者的愿景,使我们的餐饮业务成为凯宾斯基品牌的关键差异化因素。 推动银川凯宾斯基饭店餐饮部顶端,同时确保可持续和盈利的运营。OVERALL OBJECTIVES 总体目标The job of Director of Food & Beverage is executed satisfactorily when:餐饮服务部总监能够令人满意的执行以下工作:All rules & regulations are strictly established and adhered to within the hotel including hotel’s policy on fire and safety as well as hygiene regulations including HACCP.酒店的所有规章制度都严格按照酒店的消防和安全政策以及包括HACCP在内的卫生规定进行遵守。The sales are driven to the department’s full potential and budgets and forecasts are adhered to.全力推动部门的销售,保证预算与预测。 All costs are in line with sales without compromising quality, i.e. minimum 85% LQA score.在确保所有销售产品质量同时(LQA最低达到85),控制成本The department or appointed outlets are driven in an entrepreneurial manner, looking for opportunities to generate more business at all times.部门需要有创新精神,不断的寻找新的商机Innovation and new ideas are fostered, implemented and shared with other hotels via corporate office.创新及新的想法能够被发掘和实施,并且通过集团办公室与其它酒店分享At Kempinski, Talent Development is a management responsibility and consequently an integral and important part of daily activities.在凯宾斯基饭店,人才增长是管理者责任,并且是日常工作中重要部分The Director of Food & Beverage is responsible of the following Talent Development tasks for their department:餐饮部总监应该承担以下人才发展责任:Support and implement new Talent Development initiatives.支持和实施新的人才发展计划Identify internal and external talents* that match Kempinski’s DNA values.识别与凯宾斯基DNA相匹配的内部及外部人才Support in growing talent in order to present candidates in quarterly Talent Transfer Calls.通过发展人才,为每季度人才调动电话会议提供候选者Take the time to meet all new Food & Beverage employees.找时间与餐饮服务部所有员工会面Conduct yearly performance appraisals and TTTT’s minimum for middle management, providing feedback on their job performance.对中层管理人员进行年度绩效评估和TTTT最低要求,对他们的工作表现提供反馈。Ensure that a succesion plan is in place to guarantee a seamless, efficient handover for all management positions确保制定继任计划,以保证所有管理职位无缝衔接,高效交接。A Hotel Talent is an employee, who has the ability to do the current job in their hotel and can be promoted to the next level. Mobility is what makes this person a Kempinski Talent.酒店人才是指具备承担其自身岗位职责并且能够被提升至高一级别的员工,可移动性才能够使其成为真正的凯宾斯基人才MAIN RESPONSIBILITIES 主要责任Set an example by reporting to duty punctually wearing business attire according to the hotels dress code &Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.为员工树立榜样,时刻以凯宾斯基饭店仪容仪表标准要求自己,并时刻保持高水准的形象及个人卫生Provide a professional and courteous service at all times and ensure that all employees follow the example.时刻提供专业且周到的服务,确保所有员工按照标准执行Be knowledgeable of all services and products offered by the hotel.熟知酒店所有提供的服务及产品Have a thorough knowledge and understanding of all food and beverage products and services.熟知并且了解所有餐饮部产品及服务Prepare/consolidate the yearly budget for the department in cooperation with the Finance Department.与财务部门合作准备年度预算。Attend and actively contribute to all relevant staff meetings and hotel trainings.积极参与所有相关的员工会议和酒店培训。Conduct daily operations briefings with the Executive Chef.与行政总厨每日例会。Conduct daily or weekly Food & Beverage meetings.参与餐饮部每日及每周例会。Ensure all departmental operations manuals are prepared and updated annually.确保所有的部门运营手册都是每年准备和更新的。Source the best available products, constantly aim to improve quality, communicate about the products both internally and externally.改进产品质量为目的,确保持续提供产品,并且做到内外沟通Establish good partnerships with suppliers and involve them in activities that will strengthen working relationships, e.g. invite them to the hotel.与供应商维持好的合作关系,使他们也参与到活动中来,比如邀请他们到酒店Monitor and constantly improve quality and guest satisfaction with the given tools (Leading Quality Assurance, Customer Satisfaction Survey).在已有条件下,监管并且持续提供产品质量及客人满意度(卓越品质保障,客人满意度调查)Assist handling of guest complaints.协助处理客人投诉Oversee daily every service (breakfast, lunch, dinner, lobby, banqueting, room service, bar).每天监督一次服务(早餐、午餐、晚餐、大堂吧、宴会、送餐部及酒吧)Prepare a yearly marketing plan for the appointed outlets in cooperation with the Sales & Marketing Department including a competitor analysis.与销售部合作准备年度市场计划并作出分析Follow the local and global food & beverage trends.紧跟当地及全球餐饮趋势Ensure that all managers plan and implement effective training programmers in the appointed outlets.确保所有餐厅经理计划适用于本部门Be actively involved in the operations of the appointed outlets to ensure regular guest contact.确保餐厅与常客保持联系Respond to any changes within the Food &Beverage department as dictated by the hotel management.响应管理层对餐饮部作出的调整Support the implementation of corporate policies, procedures, guidelines, traditions and initiatives.支持并且执行集团政策与程序,标尺,传统及创新Attend all corporate conference calls and the relevant regional and global Food & Beverage events出席所有集团全球电话会议Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.根据业务或酒店需要,其余未尽条款可适时增加
  • 全国 | 经验不限 | 本科 | 提供食宿

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    • 五险一金
    • 岗位晋升
    • 海外工作机会
    • 多元化团队
    • 度假村酒店
    • 全球80家
    • 一价全包
    • 每年轮换酒店
    • 大中华区3家
    • 员工全球免费
    国际高端酒店/5星级 | 500-999人
    发布于 10:40
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    最佳雇主
    最佳雇主
    Department: FinanceReports to: GMMain DUTIES:Direct the financial operations of the hotel to ensure the security of hotel assets. Report to GM’s and owners on financial state of hotel and make recommendations to improve hotel profitability. Serve as primary contact for all hotel financial- and accounting-related issues with owners, auditors (internal and external) and regulatory agencies. DUTIES AND RESPONSIBILITIES:Financial Returns:· Use financial analysis, data trends and market information to anticipate needs, identify operating/financial issues, and recommend actions to maximise financial return.· Create the annual operating budget for the property and provide analytical support during budget reviews to identify cost saving and productivity opportunities for department heads.· Analyse ROI for capital projects prior to committing funds and upon completion determine if anticipated results were achieved.· Maximise cash flow performance of the hotel through controls on inventory (avoid excessive supply), credit and collection, disbursements, deposits and remittances.·  Review rates and recommend rate strategy to the General Manager; participates in sales strategy meetings.People:· Manage day-to-day activities, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance, and recognize good performance.· Educate, train and motivate finance and accounting teams to achieve hotel revenue goals. Ensure staff has the information, market data, tools and equipment to successfully carry out job duties. Provide direction to hotel employees on how decision making impacts profits.·  Promote teamwork and quality service through daily communication and coordination with key department heads.Guest Experience:· Respond quickly to guest requests in a friendly manner. Follow up to ensure guest satisfaction.·  Ensure accounting practices, support the guest experience through payment options (example: credit card systems, room charges), inventory controls and financial dispute resolution. Responsible Business:·  Implement and maintain acceptable accounting practices as required by company policy and procedures.·  Develop and implement financial control procedures and systems; maintain records for internal and external audits; ensure compliance with government regulations; and contractual agreements.·  Participate in local recognized professional and industry organisations·  Manage hotel contracts (example: vendor leases and/or service contracts). Perform other duties as assigned. May also serve as manager on duty. ACCOUNTABILITY:This is the top Accounting job in a large full service, luxury, or resort hotel. Typically supervises clerical accounting employees in a full range of functions such as Accounts Payable, Accounts Receivable, Credit/Collections, Purchasing, Audit, Payroll, and/or Accounting Operations.QUALIFICATIONS AND REQUIREMENTS:Bachelor’s degree / higher education qualification / equivalent in Accounting, Finance and 4-8 years in hotel accounting or audit with at least one year in an Assistant Controller or similar supervisory role, or an equivalent combination of education and work-related experience. Knowledge of accounting management duties such as negotiating hotel space and tenant leases; processing payroll; performing asset management duties; providing business projections, displacement analysis, preparing government reports, filing tax returns, etc. as needed or requested. Professional accounting or finance designation or certification preferred. Must speak local language(s). Other languages preferred. The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job
  • 全国 | 5年以上 | 大专 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 包吃包住
    • 年底双薪
    • 年度旅游
    • 全勤奖
    国内高端酒店/5星级 | 2000人以上
    发布于 09:55
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    岗位职责:1、协助酒店管理层制定酒店的发展战略,并制定相应的人力资源策略去支持酒店的发展;2、为管理层提供人力资源、组织机构等方面的解决方案,并致力于提高公司综合管理水平,及有效控制人力资源成本;3、全面管理酒店人力资源行政部工作,建立和健全人事、劳资、考核、聘任、晋升、奖惩等各项规章制度;制定和完善酒店组织架构、薪酬体系、绩效管理体系;4、推动酒店企业文化建设,建立具有新引力的工作环境。岗位要求:1、五年以上星级酒店人事行政管理经验,三年以上同等岗位工作经验;2、在酒店招聘、合同挂历、薪酬制度、员工培训、绩效考核、事故预防、政府关系等方面具有丰富经验,熟悉国家、地区劳动法律法规及相关政策;3、良好的计划和执行能力,有亲和力,很强的团队领导能力;具备良好的人际交往能力、组织协调能力、沟通能力以及解决复杂问题的能力。
  • 餐饮总监

    1.6万-2.5万
    全国 | 5年以上 | 大专

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 包吃包住
    • 年底双薪
    • 年度旅游
    • 全勤奖
    国内高端酒店/5星级 | 2000人以上
    发布于 09:55
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    岗位职责:1、负责餐饮部行政管理工作,制定并实施餐饮经营的所有计划。 2、负责实现部门的营业收入指标和利润指标。 3、与行政总厨一起筹划和设计菜单,开发当地需求的餐饮产品。 4、熟悉饭店管理理论、餐饮管理理论、营销学和服务心理学。 5、协调与其他部门的工作关系,确保宾客得到满意的餐饮产品和良好的服务。 6、制定餐厅推销策略,督促员工做好食品饮料的推销工作,提高餐饮销售收入。 7、建全物资管理制度,对餐厅的设备、物资、用具等严格管理。岗位要求: 1、五年以上国内五星级酒店餐饮管理经验,三年以上同等岗位工作经验。 2、精通本部门的业务知识,熟练掌握中餐、西餐、酒吧、茶馆的技能及管理技;熟悉 食品原材料采购、储藏和厨房生产、餐厅服务全过程;具有食品原材料加工、餐饮成本核算方面的知识;掌握各种产品配方、各种食品原材料出料率标准,控制产品质量和成本消耗。 3、具有社会活动能力、组织领导工作能力和实际工作能力;良好的团队管理能力,善于调动餐饮部各级管理人员的积极性。
  • 全国 | 10年以上 | 大专 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 领导好
    • 员工生日礼物
    • 人性化管理
    • 出差=旅游
    精品酒店 | 100-499人
    发布于 14:13
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    1、负责度假区开业前的筹备工作,包括装修、工程改造、团队组建;2、全面负责度假区的经营管理,领导团队完成酒店的各项计划目标;3、 围绕集团下达的利润指标和各项工作,编制度假区的预算和决算,严格控制经营成本和各种费用开支;4、根据市场变化和发展,制定切实可行的市场营销工作策略,并组织实施和有效控制;5、负责度假区团队的建立、培养和管理提高整个酒店的服务质量和员工素质;6、全面负责安全管理,抓好食品卫生,治安安全等工作,确保客人和员工的人身、财产安全;7、 与公司、加盟业主进行日常的沟通协调工作,确保信息畅通、有效;8、负责做好度假区与各界人士的公共关系,抓好重要客人的接待工作,塑造良好的内、外部形象;9 、完成集团交办的其他工作。任职要求1、8年以上度假综合体项目管理经验,其中3年以上独立操盘经验;2、有高端野奢项目综合体运营管理经验,有高端市场渠道资源及拓展经验;3、对项目开业筹备各项工作(工程验收移交、物资采购、人员招聘、人员培训和营销推广、相关行政审批手续办理等)具有丰富经验;4、有较强的规划、沟通、协调管理能力,良好的理性逻辑分析和系统思考能力,强烈的自我驱动能力。项目地:全国收入构成:底薪+季度奖金,年综合收入在40W-50W区间
  • 项目总经理

    2.2万-4.5万
    全国 | 5年以上 | 本科

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    有限服务中档酒店 | 1-49 人
    发布于 02-24
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    岗位职责1. 全面负责酒店的经营管理。2. 建立、健全酒店的组织管理系统,使之合理化、精简化、高效化。3. 负责实现酒店的营业收入指标和利润指标。4. 负责制定酒店的经营预算和决算,提出更新改造和投资计划。5. 落实酒店年度财务预算,向各部门下达年度工作指标。 6. 督促酒店维修保养工作和酒店安全管理工作。7. 负责做好酒店与各界人士的公共关系,树立酒店良好形象。8. 做好酒店机构设置、员工编制及重要人事变更。9. 指导培训工作,培养人才,提高整个酒店的服务质量和员工素质。岗位要求1. 本科及以上学历。2. 从事高星级酒店工作至少5年以上,具有5年以上同等岗位相关管理工作经验。3. 熟悉酒店各部门服务及管理流程。4. 善于管理和经营团队,事业心强。5. 有较强的沟通、计划、决策和综合判断能力。
  • 全国 | 3年以上 | 学历不限

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    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 领导好
    • 帅哥多
    • 美女多
    • 包吃包住
    • 年底双薪
    • 员工生日礼物
    全服务中档酒店/4星级 | 2000人以上
    发布于 02-25
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    投递较多
    投递较多
    (轻驻地上海,适应全国出差)一流薪资:<年薪: 50-100万 ><基础占比 : 30%-40% ><奖金占比 : 60% -70% ><成果激励 : 目标总业绩5%-7.5% >一流培训:斥资1亿美豪商学院,集超强导师阵容<培训&内外人才孵化基地>,新员工师徒一对一带教;一流发展:开发总监——分公司负责人一流福利:五险一金+超棒机制奖金+各节日福利+带薪年假+公司文化活动+晋升透明;一流关爱:上下级之间无距离感,关爱员工同时关怀员工的家人,部门每月聚餐唱歌、每季度踏青旅游。【美豪人的日常】开心工作:快乐分享:努力拼搏:幸福赚钱<品牌特许类-酒店项目开发><特许管理类-酒店项目开发><托管管理类-酒店项目开发><酒店项目评审><编外开发合伙人招募><编外开发合伙人日常管理追踪>【美豪的人才画像】刀锋:<感恩之心><拼搏之心><责任之心>利剑:<资源整理力><资深拓展开发经验><酒店项目评审能力><狼性特质><优秀谈判力>【汇报对象】VP
  • 银川 | 2年以上 | 大专 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 带薪年假
    • 岗位晋升
    • 午餐补贴
    • 包吃包住
    • 员工生日礼物
    • 人性化管理
    经济型酒店/3星级 | 1000-2000人
    发布于 10:25
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    经常在线
    经常在线
    【工作内容】1 全面负责酒店的经营管理,领导各部门员工完成酒店的各项计划目标;2 围绕公司下达的利润指标和各项工作,编制酒店的预算和决算,严格控制经营成本;3 负责酒店团队的建立,提高整个酒店的服务质量和员工素质;4 根据市场变化和发展,制定切实可行的市场营销工作策略,并组织实施和有效控制;5 全面负责安全管理,抓好食品卫生、治安安全等工作,确保客人和员工的人身、财产安全;6 与公司、加盟业主进行日常的沟通协调工作,确保信息畅通、有效;7 负责维护好酒店的外围关系,抓好重要客人的接待工作,塑造良好的内、外部形象;8 关心员工思想和生活,不断改善员工的工作条件;9 完成公司交办的其他工作。 【应聘流程】在线测试、视频面试、学历验证、背景调查【任职资格】1 大专及以上学历,本科学历优先,酒店管理相关专业优先,26-40岁;2 1年以上四星级及以上酒店总经理工作经验;3 具有良好的职业道德,较强的沟通协调和应变能力,较强管理和团队建设能力;4 原则性强,执行力较好;有良好的抗压能力,能出色完成公司下达的各项指标;5 认同集团企业文化核心价值观,有很强的服务意识、学习能力和工作责任心;6能接受公司1至2年的外派,工作地点就近分配,可接受全国外派者优先考虑。 温馨提示:欢迎大家进入我们公司网站,了解更多岗位,网址:http://998.zhiye.com/ 【专业培训】入职之后公司会提供为期6周的店长专业技能专项培训,培训的主要内容为如何成为一个合格酒店总经理的基本知识。需签订为期2年的培训协议。 【职业发展通道】见习酒店总经理→酒店总经理→运营督导→中区督导→大区督导→品牌总监 【员工福利】绩效奖金、车费补贴、电话补贴、保险、公积金、提供住宿、周年礼物、周年体检、酒店住宿折扣、带薪年假【集团介绍】格林酒店集团(纽交所代码:GHG,原格林豪泰酒店管理集团),是中国领先的特许加盟酒店经营管理商。旗下目前拥有:中高档东方经典-格林东方酒店,中高端商务-格美酒店,中高端时尚-格雅酒店,中高端休闲-格菲酒店,经典商务-格林豪泰酒店,个性组合-格盟酒店,城市绿洲-青皮树酒店,年轻多彩-贝壳酒店8个优质品牌。截至2018年6月30日,格林酒店集团拥有2434家酒店,覆盖国内267座城市,满足2400万会员和2亿人次商旅客人从平价到高端、从商务差旅到休闲度假的不同需求。秉承“天天低价”原则,格林致力于为消费者提供“超健康、超舒适、超价值、超期望”的酒店产品和服务,融合全球优质资源,成就客人、加盟商和员工的美好生活。联系人 :人力资源部电  话 :021-36174886-5778
  • 全国 | 5年以上 | 学历不限 | 提供食宿

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    • 五险一金
    • 岗位晋升
    • 海外工作机会
    • 多元化团队
    • 度假村酒店
    • 全球80家
    • 一价全包
    • 每年轮换酒店
    • 大中华区3家
    • 员工全球免费
    国际高端酒店/5星级 | 500-999人
    发布于 10:40
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    最佳雇主
    最佳雇主
    1. Main Missions:- He/she is responsible for the budget of the kitchen and optimizes the production through the management and the organization- He/she guarantees the hygiene, the safety, and the food quality of the village- He/she assures the development of the services in application of the concept of the events in the village2. Organize the Kicthen:- Adapt the organization of the teams, the production, the distribution, the stocking and the transport according to infrastructures, available equipments and resources- Establish and update the plan menus- Establish the technical index cards- Draw up the plans of production in the respect for the plan menu and for the forecasts of completion- Determine needs in the respect of the plan of production and within the framework of the schedule of orders- Affect the plans of production with the technical index cards by part/department- Control the production in the respect for the rules of hygiene, for safety, for quality, for quantity and of timing- Control the rotation of daily stocks with a concern of hygiene and economy3. Manage the Kitchen:- Create the conditions (organization, selection of products) to achieve the budget and respecting for Quali Signs- Analyze in association with the F&B manager (or HSM) the economic results ( Hotel Day) and suggest actions to be in accordance with the budget- Identify and argue equipment requirements (Small Hotel Material, Cleaning products, etc…)- Participate in the elaboration of the conditions of contract of the special events (plan menu, technical index card)4. Insure the Respect of the Standards and the Procedures:- Create the conditions (organization, selection of products) to achieve the budget and respecting for Quali Signs- Analyze in association with the F&B manager (or HSM) the economic results ( Hotel Day) and suggest actions to be in accordance with the budget- Identify and argue equipment requirements (Small Hotel Material, Cleaning products, etc…)- Participate in the elaboration of the conditions of contract of the special events (plan menu, technical index card)5. Insure the Respect of the Standards of Hygiene and Safety:- Apply the HACCP method and the safety  regulations- Control the application of the HACCP method and the safety regulations- Engage the corrective actions to be in accordance with the HACCP method and the safety regulations- Organize and inspect the cleaning of premises and equipments- Watch the maintenance and the conservation of premises and equipments- Give a permanent opinion on the hygiene and the food security in the village- Report to the F&B Manager (or HSM) of the application of the rules of hygiene and safety6. Manage its team- Apply the HACCP method and the safety  regulations- Control the application of the HACCP method and the safety regulations- Engage the corrective actions to be in accordance with the HACCP method and the safety regulations- Organize and inspect the cleaning of premises and equipments- Watch the maintenance and the conservation of premises and equipments- Give a permanent opinion on the hygiene and the food security in the village- Report to the F&B Manager (or HSM) of the application of the rules of hygiene and safety
  • 全国 | 经验不限 | 学历不限 | 食宿面议

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 包吃包住
    • 年底双薪
    • 年度旅游
    • 全勤奖
    国内高端酒店/5星级 | 2000人以上
    发布于 09:55
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    岗位职责1、协助督促酒店建立健全会计核算制度,检查会计制度的执行情况,对会计核算工作的质量进行监督。2、协助督促酒店建立健全财务管理制度,完善财务监督机制,检查酒店执行国家财经法律、法规、制度及遵守财经纪律情况,对财务活动的合法性进行监督。3、审核酒店拟订的年度财务预、决算方案,资金使用和调度计划,筹资、融资和投资计划,利润分配或弥补亏损方案。4、对酒店产权转变、资产核销、资产重组、对外投资、债务担保、资产抵押等重大财务活动的决策程序和实施执行情况进行监督。5、协助审核酒店财务报告,评价和报告其经营管理业绩。6、学习部门各项管理规范、操作标准,接受广星酒店日常要求的各项公开课、部门技能培训课及企业文化的所有培训课程。7、调派至全国星河湾酒店项目短期支援或长期入编。岗位要求1、财务管理、会计、金融相关专业、本科及以上学历。2、具有5年以上财务负责人工作经验,3年以上五星级及以上财务岗位工作经验,熟悉酒店财务管理模式。3、通晓财务、会计、金融、税务知识、掌握法律相关知识,具备基本计算机应用知识。4、熟练运用会计电算化,熟练使用ERP财务软件。5、具有一定的外部关系协调和统筹管理能力。6、良好的团队领导力、协作能力,优秀的沟通、分析能力,对企业忠诚度高。
  • 全国 | 3年以上 | 大专 | 提供食宿

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    • 五险一金
    • 岗位晋升
    • 海外工作机会
    • 多元化团队
    • 度假村酒店
    • 全球80家
    • 一价全包
    • 每年轮换酒店
    • 大中华区3家
    • 员工全球免费
    国际高端酒店/5星级 | 500-999人
    发布于 10:40
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    最佳雇主
    最佳雇主
    【岗位职责】1. 通过与客户建立良好的关系为其提供服务(餐厅接待和服务质量)2. 组织和协调团队成员,为其分配工作季目标、按照Club Med的标准监督成员的工作态度和行为3. 通过管理支出;提高服务团队的盈利;优化服务团队的预算;从而实现开源节流4. 使餐厅团队的气氛温暖、友善;并根据度假村的晚间主题装饰餐厅5. 确保团队成员的发展6. 确保遵守Club Med的标准,并符合卫生和安全流程【岗位要求】1. 具有国际旅游/餐饮专业文凭者优先2. 有1年以上同等岗位管理职工作经验3. 必须具备流利的英语,掌握其它外语者更佳4. 该岗位需每周工作6天              【G.O福利】:双人住宿;一日三餐国际自助餐厅;吧台饮料畅饮;度假村内所有娱乐活动及场地设施免费使用;机场接送服务;工作满一年往返度假村和住址机票;完善的工作意外伤害保险及社会保险;国际化G.O团队;拥有登台演出的机会;每年轮换海外及大中华区度假村工作机会;Club Med海外度假村免费房间;快速晋升通道。
  • 全国 | 10年以上 | 大专 | 提供食宿

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    • 五险一金
    • 岗位晋升
    • 海外工作机会
    • 多元化团队
    • 度假村酒店
    • 全球80家
    • 一价全包
    • 每年轮换酒店
    • 大中华区3家
    • 员工全球免费
    国际高端酒店/5星级 | 500-999人
    发布于 10:40
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    最佳雇主
    最佳雇主
    He/she is a specialist ensuring high level of products and services and client satisfaction in his field of expertise.Geographic scope: China resorts (AI resorts and CM Joyview) with occasional missions in other resorts of APAC regionPurpose of the jobThe Expert supports daily the resorts in order to:· Respect the customer contract by guaranteeing 100% conformity compared to product standards· Deploy product evolutions linked to his expertise and follow their operational life· Bring strong field support to Club Med resorts on a regular basis and in case of particular operational difficulties· Develop collaborators skills with trainings, in cooperation with HR team· Participate to transversal projects (including IT and digital) to evolve product and services He/she holds a regional scope, yet is able to hold a one-time in-resort manager mission in order to secure the product delivery and/or to develop future managersThe Room Division Expert:· Coordinates and is responsible for support and evolution of the following fields: Guest Relations Department, Front Desk Service, Lodging Service, Transport Service, Meeting & Events·  Ensures conformity, optimization and sustainability of the services delivered·  He/she guarantees the Club Med spiritOperational missions1.       Quality:·  Performs quality diagnosis of the services under his responsibility and delivers action plan to improve quality·  Controls the application of standards, hygiene and security rules in collaboration with the Hygiene & Safety department. Define service standards for welcome & lodging services to implement in resort·   Controls Room division product consistency on his scope of resort2.       Budget management:·   Participates to structures/costs optimization·   Participates to increase resorts’ local incomes through the implementation of sales support (program, posters, book…)·   Advises Regional P&S Manager on operating budget definition for his products and services (Opex/ Capex) and on product evolutions quantification in his perimeter 3.       Product & Services Evolution·   Performs studies & benchmarks, searches for market knowledge·   Shares Best practices at the BU level·   Participates with Regional P&S Manager to steer the new BU activities or products’ implementations through feedback analysis and benchmarks·   Contributes to operations modes/ SOP elaboration (on internal tool Mozaik)·   Drafts specifications of services/activities for Local Purchases service·   Looks for new sourcing opportunities. Follows and analyzes products and services pilots and conducts return on experience 3.       Organization:·   Supports the teams during the season and openings & closings for seasonal resorts·   Supervises Resorts’ Room Division managers in:-   The Organization of the teams-   Respecting internal and external procedures-   Respecting the budget-   The implementation and application of safety and hygiene standards in his area of service·   Suggests new operating modes to improve service and productivity:-   Through the implementation of a new welcome & lodging services organizations-   Through new equipment implementation  -   Through action plans validation concerning welcome & lodging services renovation or any other new projects -   Through the implementation of fact sheets or functional specifications for the production 4.       Human Resources:·   Suggests Room Division Manager objectives to CDV (Chef de village)·   Participates, with the help of (training and HR managers, to training programs implementation to reinforce team professionalization in welcome & lodging services·   Detects young talents, referents, Key GOs, identify their training needs and contribute to their development·   Is proactive on job frames and profiles according to products evolution  6.       Resort Monitoring:·   Visits each resort regularly to ensure the compliance with the group’s objectives and to compare products standards·   Reports resort tours conclusions including action plans to hand to the CDV, Room Division Manager, P&S Manager, VP Operations·   Reports Season priorities to P&S Manager and VP Operations·   Collaborates with Regional P&S Manager for activities follow-up (quality/price ratio, quality, service providers, …)2.       Development & construction projects·   Contributes to the work at the new resorts: detailed plans analysis, dimensioning and functional design of the reception, lobby, laundry service, common areas …3.       New resorts’ opening:·   Collaborates with Construction team in listing the SOE (small operating equipment) and other equipment needs·   Collaborates with HR Regional team to prepare the staffing guide·   Assists Resort Managers to ensure the smoothness of villages opening as well as the correct implementation of staffing guide and product standardsToolsMicrosoft office pack +NA – booking system, PMS – hotel management system (the knowledge of these tools can be acquired)), guest satisfaction tools: Review Pro & internal survey GM FeedbackObjectives and evaluation criteria·         Respect of the standards (compliance rate)·         Relevance of reports·         Relevance of proposed actions plans·         Rigor in the follow-up of the deployments and action plansQuality of new services proposals, implementation and returns on experience Technical expertise required· Very good knowledge of the hospitality market with a focus on front desk and accommodation services practices· Understanding / quick learning of Club Med products· Knowledge of China market practices and Chinese customer· Capacity to analyze and to prioritize·  Capacity to synthetize and formalizeChinese & English proficiencyHuman qualities required·   Leadership, Organization and management skills·   Capacity to drive change·   Mobility, reactivity and flexibility·   Relational skills & team player attitude·   Ability to coach·   Initiative spirit and “yes we can” attitude
  • 全国 | 8年以上 | 学历不限 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 包吃包住
    • 员工生日礼物
    • 人性化管理
    国内高端酒店/5星级 | 100-499人
    发布于 09:22
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    岗位职责1.制定工程部的组织机构和管理运行模式,使其操作快捷合理。2.总结归纳运行和维修、制定和审定设备设施及建筑装潢的预防性维修计划.3.负责工程部的节支运行、跟踪,控制水、电、油、等的消耗并严格控制维修费用。4.根据营业情况和气候及市场能源价格情况,提出节能运行的计划和运行维修费用预算。5.负责协调和酒店相关的市政工程等业务部门的关系,以获得良好的外部环境。6.审定员工培训计划,定期对员工进行业务技能、服务意识、基本素质的培训。任职资格1.必须掌握机电工程设计基础知识、熟悉电子通讯设备、计算机、暖通、空调、给排水设备、电梯等的使用和维护管理,熟悉基建、环境保护、安全生产、劳动保护方面的政策与法规。2能充分领会总经理的经营意图,正确处理上下级之间、部门之间的关系,并能组织指挥工程部各项工作计划的实施,确保工程部的正常运转。3.有强烈的事业心责任感,有较强的自学能力和适应性,秉公办事,不谋私利。4.身体健康,精力充沛。
  • 房务总监

    2万-3万
    全国 | 5年以上 | 大专 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 包吃包住
    • 年底双薪
    • 年度旅游
    • 全勤奖
    国内高端酒店/5星级 | 2000人以上
    发布于 02-24
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    岗位职责 1、制定和实施房务部的运行计划、预算计划。 2、优化房务部的管理体系,监督和执行房务部的运行管理目标。 3、全面控制部门的管理费用、固定费用和变动费用,节约开支。 4、定时查阅各部门的工作日记和每周总结汇报,督查各部门的工作进度及时发现问题,纠正偏差。 5、对本部门的安全、消防、卫生工作负责,及时掌握新的规范、条例。因地制宜的实施好各种防范工作。 6、熟悉本部门经营范围内的经营管理和行政管理知识,了解与商业、酒店等经营有关的法律法规知识。岗位要求 1、五年以上国内五星级酒店房务管理经验,三年以上同等岗位工作经验。 2、有较高的素养和强烈的责任感,具有良好的沟通技巧和对客沟通能力。3、熟悉酒店行业、商业等方面的法律知识,超前的创新意识、营销思路和丰富的房务管理经验。4、大专以上学历,具备英语口头沟通能力。
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