• Confirm every piece of business possible – selling the right room to the right customer at the right time for the right price.
锁定每一笔可能的生意 将适当的房间在适当的时间以适当的价格销售给适当的顾客
• Deliver financial results.
呈交财务成果
• Effectively uses and promotes technology to support productivity and profitability.
有效的利用科技手段去支持生产力和利润率
• Builds effective relationships with customers and business partners.
与既有的客户和潜在的客户及合作伙伴保持密切的联系。
• Identifies and handles sales leads effectively and efficiently.
高效认知和掌握销售线索。
• Represents the Hotel and participates in domestic and international sales activities.
代表酒店参与国内国际的销售活动。
• Fulfils Customer Relationship Management responsibilities and sales goals for defined customers through planned customer interviews.
仔细计划与客户的会面，对预定的客户实施客户关系管理，完成销售目标。
• Focuses efforts on group accounts with significant potential sales revenue.
集中致力于开发潜在的重要的团体客户。
• Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities
发展与社会团体的关系来壮大并拓展客户基础以寻求团体及宴会销售的机会。
• Monitors and reports on market and competition within own market segment.
在独自的细分市场中监控并报告市场变动及竞争状况。
• Prepares and updates customer management reports and ensures all necessary follow up work is carried out on time.
准备销售报告，确保市场及客户信息的准确性，以便于工作的跟进。
• Active distribution of product information and creates awareness in the markets and business segments or responsibility.
在市场及具体细分市场中积极传达产品信息和创造品牌认知度。
• During sales calls, carries out “cross selling” in accordance with corporate and divisional guidelines.
在销售拜访的活动中，按照集团和亚太区的集团规定实施交叉销售。
• During Sales Calls, uses USPs – linking features with benefits.
在拜访客户过程中，联系酒店特点及优势运用酒店的独特卖点。
• Undertakes tasks as and when requested to fulfill the marketing and sales objectives of hotel.
按酒店和部门的要求完成酒店市场推广和销售任务。
• Creative contribution to product and sales development.
对产品及销售和发展做出创造性贡献。
• Participates in planning and realisation of sales campaigns together with Director of Sales /DOSM within defined market segments.
与销售总监和市场销售总监一起，参与规划及实现在明确的细分市场中的销售活动。
• Assists in planning and coordinating sales activities and events.
协助计划和配合销售活动和时间。
• Assists in coordinating the development of all promotions
协助、协调所有促销活动的开发。
• Managers account base and maintains all customer information up to date manually and electronically.
管理客户档案数据库。手工或以电脑更新客户档案。
• Provides ongoing advice and support to staff under his/her supervision.
对管辖下的员工提供积极有益的工作建议和支持
。
