Responsible to the Managing Director, fully responsible for the outlet's management and daily operation, to ensure the successful realization of various business objectives. 对执行董事负责，全面负责餐厅的经营管理和日常运转工作，确保各营业目标的圆满实现。 According to the Managing Director's work policy, formulate the department's annual revenue budget and operation plan, and organize and arrange the specific implementation plan and achieve the budget. 依据执行董事的工作方针制定部门的年度收入预算与运营计划，并组织安排具体实施计划并达成预算。 Responsible for building and developing the operation team, organizing the recruitment, training and assessment of planners to meet the needs of operation and business development. 负责建设与发展运营团队，组织计划人员的招聘 培训 考核从而满足运营与业务拓展的需要。 Responsible for the establishment and improvement of operation-related systems and work standards, as well as the implementation of various management systems. Ensure a good cooperative relationship between the various departments of the outlet (F&B Service, Culinary, Administration, Finance, etc.), find conflicts and problems in a timely manner and coordinate and deal with them. 负责建立与完善运营相关的系统与工作标准，及各项管理制度的贯彻执行。确保餐厅各部门（前厅、后厨、行政、财务等）之间良好合作关系，发现矛盾与问题及时协调与处理。 Grasp the market situation, and be responsible for the formulation, deployment, supervision and implementation of the regional annual market plan. (Foreign cooperation, channel management, media cooperation, promotion planning and other related work implementation). 把握市场行情，负责区域的年度市场计划的制定，部署及监督与实施。（对外合作、渠道管理、媒体合作、推广策划等相关工作的落实）。 Develop annual sales plans for internal and external banquets, deploy, supervise, and implement them. 制定年度内宴及外宴等销售计划，部署及监督与实施。 Responsible for the cost control of the entire outlet (management and control of various financial expenses), adjust and implement new measures in a timely manner when problems are found. 负责整个餐厅的成本控制（各项财务费用的管理与控制），发现问题及时调整并执行新的措施。 Responsible for coordinating and handling the external public relations of the outlet. 负责协调处理餐厅外部公共关系。 Responsible for outlet public safety, food safety, fire protection, etc., and regularly check the implementation of various safety conditions. In particular, grasp the national guidelines and policies related to food hygiene, and make corresponding summaries; 负责餐厅公共安全、食品安全、消防等，定期检查各项安全的执行状况。特别把握国家有关食品卫生方面的方针、政策，作相应的总结；

SCOPE The overall scope of this role is to safeguard the hotel assets and financial resources and ensure that these are utilized to maximize operating results. OVERALL OBJECTIVES To provide timely and accurate information and work together with the executive team in order for the hotel to run profitably and within the legal and corporate guidelines to maximize the use of the resources available and maintain a control over revenues and costs and help ensure that the hotel objectives are met.  The job of Director of Finance is executed satisfactorily when: All local and corporate guidelines and deadlines are met. High forecast accuracy is achieved consistently. Senior Management is provided with timely and accurate financial information. Hotel fully operates under the terms of the Management Agreement. Insurances are up to date and in compliance with local and corporate regulations. At Kempinski, Talent Development is a management responsibility and consequently an integral and important part of our Managers’ daily activities.    The Director of Finance fulfils their role as a Talent Development Ambassador when: They actively support and implement Talent Development initiatives as a part of their daily activities. They identify Training talents in their department and throughout the hotels as per below definition and actively support their career development. They support and initiate transfer, cross exposure and task force assignments for their team. They personally conduct TTTTs with their team on a regular basis and take personal interest for their talents’ development plans. They recruit and select potential talent according to the Company’s current and future hotel, regional and worldwide needs including conducting interviews for positions in their department and their region. MAIN RESPONSIBILITIES Responsible for following and understanding all Kempinski Policies & Procedures.  Responsible for behaving in a professional and harmonious manner and following the Kempinski code of conduct. Responsible for understanding and following the terms of the Management Agreement.  Responsible for supporting, mentoring and developing the finance staff.  Responsible for supporting and encouraging training of all staff in financial matters . Responsible for developing the annual business plan together with the General Manager and Executive Committee.  Responsible for conducting monthly P&L meetings.  Responsible for monitoring and controlling all revenues and expenses and making the corresponding recommendations when needed.  Responsible for reviewing the cash position of the hotel in order to optimize the use of funds.  Responsible for preparing and submitting the quarterly self assessment report.  Responsible for preparing and submitting an accurate monthly forecast. Responsible for reviewing and signing the Balance Sheet reconciliations monthly.  Responsible for ensuring the preparation of the accurate and timely monthly financial report. Responsible for being the contact for the auditors and act upon recommendations in the audit report.  Responsible for continuously searching for new business opportunities to benefit the hotel.  Responsible for the control environment within the hotel.  Responsible for keeping and safeguarding all contracts, lease agreements, licenses, insurance policies and all legal and financial documents.  Responsible for maintaining good relationships with the hotel owners/representatives as well as external partners.  Responsible for communicating with the General Manager on any discrepancies or other potential problems. Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.

OVERALL OBJECTIVE The HR Director supports the General Director in all decision relating to strategic, organizational, and operational people matters for a luxury hotel property. The role helps to drive organizational performance on the objectives of Quality (through effective recruitment, development, and engagement of capable and motivated team members), Performance (through robust performance management, reward and recognition), and Compliance (through compliant and efficient HR Operations, policies & procedures). MAIN RESPONSIBILITIES As a Business Partner to the hotel's General Director and trusted advisor to the management team, support the delivery of the ambitious business objectives of the hotel by locally delivering the strategic HR agenda focused on attracting, developing, engaging, and retaining talent, ensuring effective performance management, supporting organizational design and workforce planning, and ensuring efficient and compliant HR operations. Support and coach the leadership team in any organizational and people topics, to help them achieve their guest service and business objectives. Maintain and develop a strong employer brand in the local market and beyond, implement effective and innovative search and selection for senior as well as volume recruitment through a variety of sources, as well as an effective onboarding process. Drive strong colleague engagement through employee communication and creative activities and events, and ensure proactive follow up on engagement survey results and ongoing feedback, handle staff grievance issues proactively. Understand the competitive positioning of the hotel as an employer in the market and create appropriate compensation & benefits structures based on market and internal benchmarking. Plan and implement an annual budget and manning guide, following up closely on personnel costs, and preparing local management reporting as well as corporate reports. Ensures that corporate and local policies & procedures are communicated and implemented. Ensure an efficient and compliant HR administration according to Kempinski standards and local requirements, including supervision of internal and external payroll services. Ensure compliance with local labour and immigration law and handle any legal issues including staff disciplinary actions. Effectively lead the HR team including recruiting, HR administration, and staff accommodation functions. Implement global performance management and talent management and succession planning processes, and follow up on the development and mobility of internal talent, including effective management of promotions, transfers, cross-trainings and task force assignments. Project manage the roll-out of new global initiatives at the hotel and contribute to the design and implementation of new tools, e.g. HR information system. Additional responsibilities and tasks can be added at any time according to the needs of the business. FUNCTIONAL COMPETENCIES: (All Must have) HR professional with a proven ability to successfully manage efficient and compliant HR operations including HR administration & payroll, and where applicable, staff facilities (such as accommodation) Ability to implement robust processes for recruiting, identifying and developing talent, managing performance, and delivering an engaging employee experience Ability to deliver a strategic HR agenda based on business objectives and competitive positioning HR advisory capacity for senior Directors in matters relating to their teams and organization Experience with budget and workforce planning Understanding of local labor and immigration law and local policies, regulations, and market practices Computer literacy (Excel/Power Point/Word), ideally including experience with HR information systems (Oracle, SuccessFactors) PERSONAL COMPETENCIES: (All Must have) Leadership skills, as a functional leader for HR and as member of the ExCom group engaging with all Directors and staff and having a strong impact on organizational culture Strong planning and organizational skills Effective communication and listening as well as counselling skills Ability to engage, influence, and build relationships with a variety of internal and external stakeholders Role model for integrity ensuring fair and transparent processes at all times and inspiring trust Where there is a multicultural team: working effectively in a diverse cultural environment (ideally having lived on different continents) Ability to deal with ambiguity and diplomacy Problem-solving and analytical decision-making ability and results focus Passion for hotel operations and identification with the brand’s core values as a luxury services provider

Functions as the strategic business leader of rooms operations and acts as General Manager in his/her absence.  Areas of responsibility include Front Office, Business Center, Retail/Gift Shops, Recreation/Fitness Center, Housekeeping and Security/Loss Prevention.  Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives.  The position ensures the rooms operations meet the brand’s target customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department.  Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment. CANDIDATE PROFILE  Education and Experience ·4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. At least 3 years working experience in 5 star hotel.

岗位职责 1、为酒店总经理提供专业、有力的支持，以达到经营战略目标。 2、带领部门团队执行总部对酒店的经营预算要求。 3、同收益经理一同制定市场推广战略和促销活动。 4、通过发展并实施销售市场推广策略达到收益目标。 5、根据外部环境可能对销售产生的因素，制定不同的方案。 6、根据市场变化趋势，寻找竞争优势，提高市场份额。 7、分析市场机会，制定具体目标，发展并有效实施策略和计划。 8、根据酒店的住房情况，评估市场机遇，并协助其他部门（如：餐饮部等）宣传和推广促销活动。 9、评估、掌握市场动态和趋势。 10、制定销售目标，对于与实际完成销售任务的差额，如何采取补救措施。 11根据客户的需求，不时向客户更新酒店优惠政策。 12、针对特殊客户群体制定特殊的市场销售方案。 13、有效管理时间。 14、分配销售市场、划分客户类型。简而言之，把时间管理概念有效灌输给销售、预定的同事。 15、维护客户关系，了解客户需求，掌握服务技能、销售沟通技能，做好客户反馈。 16、通过对酒店销售人员的培训、引导，提升住房率，给酒店带来收益。 17、通过对销售人员的培训、引导，制定相应的规则，使团队销售潜力发挥到最大，建立荣誉感，提升忠诚度。 18、与总经理、部门经理和客户保持良好的沟通。 19、能够为客户呈现良好的酒店介绍及描述。 岗位要求 1、具备优秀的销售技能和技巧。 2、通过探讨和聆听，具备善于发掘客户需求的能力。 3、具备果断、自律的性格 4、具备高度的自信心，工作的热情和主动权。 5、擅长交际 6、擅长与不同的人打交道 7、懂得运用心里学技巧 8、具备销售的相关经验 9、酒店同类品牌相关经验的优先

岗位要求： 1、全面负责东莞南城新项目（高端服务式公寓）的筹开、日常运行和管理，有针对性的对工程进度及预开业时间制定筹备倒计时计划并执行，保障顺利营业。 2、负责建立健全服务公寓内部的组织系统、运行机制及各项规章制度并落实执行。  3、负责研究并掌握市场变化及其发展趋势，制定价格体系，适时提出阶段性工作重点，并组织实施。 4、提交服务公寓的年度预算、决算等相关方案，供集团总部决策参考。 5、指导制定筹备期及运营后日常培训计划，提高员工素质和服务质量。 6、经营好服务公寓品牌形象及对外形象，与社会各界保持良好的公共关系。 7、确定服务公寓合理的市场营销方案，带领团队不断开拓市场，完成业绩。 任职资格： 1、35-45岁，男女不限，商务形象良好，全日制本科以上学历，酒店管理相关管理类专业； 2、会商务英语，具有5年以上四星级以上酒店或服务式公寓管理经验，3年以上同岗位管理经验； 3、具有酒店或服务式公寓项目评估、筹建、经营相关工作经验，熟悉服务公寓经营与管理； 4、具有较强的沟通应变能力、协调社交能力、管理培训能力以及出色的团队领导能力； 5、具有较好的成本意识，有较强的责任心及奉献精神； 6、有高端服务式公寓筹备开业经验者优先。