At Hotel Indigo,we deliver inspired service. In all we do, we are vibrant, curious and original. －Be vibrant by carrying ourselves in a way that says to our guests we are energetic, motivated, confident.  －Be curious by being aware of our hotel and neighbourhood and going out of our way to help guests learn and discover what‘s going on.  －Be original by building connections with our guests and being imaginative to create memorable experiences.We serve up truly memorable experiences for our guests.  But could you be our new secret ingredient?  We’re searching for a Food and Beverage Manager to give our guests a taste of the high life by empowering our teams to deliver quality service and exceptional standards. What We need from you: ● Some college and/or advanced training in food and beverage management  ● 5 years’ international luxury hotel experience in Food & Beverage and at least 2 years‘ experience in the same position ● Bachelor’s degree / higher education qualification in Hotel Management, culinary arts, or related field preferred  ● Must speak local language or English ● Alcohol awareness certification and/or food service permit or valid health/food handler card, as required by local lawWhat you can expect from us:We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeingframework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you’ll become part of our ever－growing global family.

工作职责： • 核查发票及其他会计文件/记录的准确性，包括详细的财务交易明细 • 为内部客户、供应商及外部客户提供财务相关服务支持 • 根据需求参与财务工作流系统的开发与实施 • 使用指定程序完成数据录入或通过技术工具批量导入系统 • 汇总数据并编制、审核各类财务报表（含审计辅助工作） • 在最小监督下处理复杂文秘/行政/技术或客诉问题，仅将极端复杂事项呈报上级 • 具备跨业务模块沟通协作能力 • 其他指派工作 任职资格： • 学历：大专及以上学历 • 经验年限：3 年相关工作经验

【岗位职责】 1、前台、餐饮关于运作、审计等培训工作； 2、制定年度审计工作计划，开展审计活动； 3 、对酒店的财务计划和预算执行、财务收支、投资及资产安全等经济活动进行审计； 4、对酒店内部控制制度的制定和执行情况进行审计； 5 、开展酒店的各类专项审计工作； 6、有价证券的有效管理；协助财务各项盘点工作； 7、审计相关报表统计工作； 8、酒店应收账款的催收及信贷的风险控制工作； 9、会议等收入类合同资料管理； 10、营业执照、食品经营/卫生许可证/特种行业/等许可证年审、变更； 11、制定实施本部门数据统计分析 12、上级主管交办的其它事项。 【岗位要求】 1、至少同等星级 酒店3-5年工作经验 2、一定的财务知识 3、通过积极的态度提供礼貌和无障碍服务给客人和下属员工,始终保持愉快的工作环境

岗位职责 1、负责酒店前厅部的接待和管理工作，熟知前厅服务设施的功能，处于完好状态。 2、进行有关的市场计划分析制定部门工作计划，完成工作报告。 3、使客房达到最高出租率，获取最佳的客房收入。 4、督导下属部门主管，委派工作任务，明确岗位责任，随时调整工作部署。 5、保持良好的客际关系，能独立有效地处理宾客投诉。 6、协助酒店与更高一级领导处理突发事件。 岗位要求 1、本科以上学历，有同岗位工作经验3年以上。 2、熟悉酒店前厅的经营管理工作，具有较强的工作责任感和敬业精神。 3、督导前厅各分部员工服务质量标准、操作流程标准并对前厅部各项工作实施全面监管。 4、有效贯彻、落实并完成部门制订的每月工作计划。 5、英语对话流利，有较强的协调管理能力，具有一定的销售能力。 6、全面掌握前台收银方面的财务基础知识，能处理日常服务环节中所涉及到的财务方面的问题。

1.管理所有楼层和管家服务中心管家，确保每位瑞吉管家提供亲切的专业的服务，确保客人的信息和喜好及时地记录和更新，并建立完善的客人忠诚计划。 2.准备所有必要的步骤，提升客人的入住体验，确保每位客人享受到品牌标准的热情与高效率的服务，支持和发展瑞吉酒店品牌的核心价值。 3.对瑞吉管家的工作流程进行监督，并发展培训计划。 4.预计市场和客人的需求，并做出相应的调整，提高酒店产品和服务的质量。 5.及时地向房务总监汇报客人反馈和问题，根据酒店的政策对客人的投诉进行处理 优先考虑有奢华品牌酒店管家部或前厅部等相关岗位工作经验候选人。

【岗位职责】 1、负责制定并执行酒店市场营销战略，提升品牌知名度和市场占有率； 2、统筹线上线下营销活动策划与执行，包括广告投放、公关活动、社交媒体运营等； 3、分析市场趋势及竞争对手动态，优化营销策略，确保目标达成； 4、管理营销团队，协调内外部资源，推动跨部门协作； 5、监控营销预算使用，确保投入产出比； 6、建立并维护与媒体、合作伙伴及客户的关系，拓展合作机会； 7、定期提交营销数据分析报告，为管理层决策提供支持。 【岗位要求】 1、具备敏锐的市场洞察力，能独立制定并落地营销方案； 2、熟悉酒店行业市场特点，有成功营销案例者优先； 3、优秀的团队管理能力，能高效协调多方资源； 4、出色的沟通与谈判技巧，擅长维护客户及合作伙伴关系； 5、对数据敏感，能通过分析优化营销效果； 6、抗压能力强，适应快节奏工作环境； 7、创新意识强，能持续探索新的营销模式。

工作地点：舟山！！！（介意工作地点请勿投递） 【业主公司介绍】 浙江英冠控股集团创立于2000年，集团经过二十年的发展已形成了以地产开发、高星级酒店、工程建筑、物业服务、商业管理为核心的五大业务板块，旗下拥有17家控股子公司。经过二十年卓越发展，浙江英冠控股集团在杭州已拥有多个城市综合体项目、多家高星级酒店，成为区域型商业地产的龙头企业之一。 【岗位职责】 1. Establish and implement annual objectives for the P&C Department.     建立及完成人事与文化部年度目标计划。 2. Establish,maintain and ensure adherence to all personnel-related policies and procedures.     建立、保持及保证执行所有人事与文化部政策及执行程序。 3. Manage, control, coordinate, and participate in Talent & Culture activities, including benefits, compensation, labor and talent relations, recruitment, and career development.     管理与协调人才福利、人才工资、劳资关系、新人才的招聘、人才职业发展等工作。 4. Interacts with external establishments or individuals such as schools,labour market, social insurance bureau etc. government officials and members ofthe local community.     与酒店相关团体和个人，如学校、劳力市场、社保局、当地社区等保持良好的联系。 5. Plans annual budget for manpower, talent benefits and training, and submit for approval.      制定年度的人力费用、人才福利及培训预算，并提交审批。 6. Submit the annual Learning & Development program to General Manager as per hotel Learning and Development needs, and monitor its implementation.       根据酒店学习与发展需求，向总经理递交年度学习与发展计划，并监管其实施。 7. Provide leadership to P&C team for implementing all routine work of Human Resource Department.     领导人事与文化部团队做好部门的日常工作。 8. Ensure Hotel,Customer and Talent informationor transactions are kept confidential during or after employment with the company.     无论何时，都要确保酒店，客户和人才的信息或处理的保密性。 【岗位要求】 1. University graduate, excellent command of written and spoken in English and Chinese language.     大学学历，良好的中英文读写能力。 2. Over 3 years of human resources experience in an international brand hotel; pre-opening experience is preferred.     三年以上国际品牌酒店人事管理工作的经验，拥有酒店筹开经验者优先 3. With capability of communication and coordination    有较强的沟通协调和管理能力

工作职责：市场传讯经理负责向大众，消费者，酒店业和政府机构提升酒店形象，设施以及服务。同时向广大媒体和政府机构争取正面的曝光，并且通过于媒体和政府机构维持良好关系在市场上建立一个坚实社会地位。我的具体职责是什么? 作为市场传讯经理职位，您将应以最高标准完成以下任务:•Communicates and submits appropriate material to all marketing channels and organizations that assists in promoting the hotel to ensure they are well equipped to sell the property.•与各种营销渠道及组织沟通并提供足够的促销资料。 •Co－ordinates various media and marketing activities and events. •与各种不同的媒体合作，参加各种营销计划及大型活动。•Co－ordinates press releases as required of hotel events and new staff. •发布酒店重大事件和新入职员工的新闻。•Liaises with advertising and public relation agencies. •建立，保持与广告商和公共关系组织的关系。•Builds profile within local market place through attendance at various events and local market place.•在本地市场内，通过参加各种营销活动，树立饭店的形象。•Oversees and coordinates hotel photography when required.•在需要时，监督和协调酒店摄影。•Maintains the image of the Hotel and the Brand.•维护酒店和集团的形象。•Monitors and ensures complete awareness of competitor activities and use information when developing strategies.•监视并确保对竞争对手的活动有完全的了解，以便在制定战略时使用这些信息。•Plans and coordinates all sponsorship activities.•计划与协调饭店赞助的活动。•Takes part in the preparation and planning of department / unit / outlet goals and objectives.•参与准备和制定部门/小部门/分部门的目标。•Participates in the preparation of strategic plans and maxmaize hotel revenue. •参与筹划战略计划确保酒店收益最大化。•Accesses sales and marketing data.•掌握市场营销数据。•Takes ownership by developing, executing and following up on the hotel‘s public relations and advertising schedules.•主动承担发展、执行酒店年公关计划活动的领导责任。•Organizes promotional events, including invitations to the media, local VIP‘s, corporate accounts, clients, travel agents and other related guests. •组织活动包括邀请媒体、本地重要人物、公司客户、旅行社和其他相关客人。•Works effectively in a team. •良好团队合作精神，工作有效率。•Abides by the Hilton Code of Conduct. •遵守希尔顿的行为准则。•Abides by DoubleTree By Hilton Chengdu Riverside Employee Handbook. •遵守成都滨江希尔顿逸林酒店酒店员工守则。任职资格：希尔顿市场传讯经理职位始终要以宾客的利益为重并与其他团队成员密切合作。若要成功地应聘这一职位，您的态度、行为、技能和价值观应符合下列标准:•诚挚待客：自愿全心全意为宾客提供无与伦比的绝佳体验•正直诚信：时时刻刻为所应为•领导核心：力争在业界和所在社区都位居领导地位•团队合作：所有工作中积极发扬团队合作精神•主人翁精神：勇于为自己的行动负责并敢于做出决定•即时行动：以刻不容缓的态度和纪律运营•拥有5年以上国际品牌酒店市场公关部工作经验•创造性的写作技巧。•丰富的广告媒体计划和印刷生产知识。•电脑知识： Word, Excel; Web, Wechat, Weibo 和基本台式印刷系统知识。•拥有组织能力，明确导向性的行政管理技巧。•和当地新闻媒体的良好沟通。•中英文口语和书写流利。•具有策略性、创造性及灵活性。

• 财务核算协助：协助完成日常财务核算工作，包括凭证录入、账务核对、发票管理等。负责财务数据的整理、汇总与分析，定期编制相关报表，确保数据准确及时。 • 资金与票据管理：参与日常现金及银行交易处理，制作与审核记账凭证。协助完成进项发票的认证和统计以及增值税发票的开具，确保发票管理的准确性和合规性。 • 财务档案管理：核对会计原始凭证，打印凭证、账册等，协助凭证等财务档案的整理、装订、归档，确保财务档案的完整和有序。 • 其他协助工作：协助处理银行对账、费用报销审核及付款流程。配合完成税务申报、发票开具及税务资料的整理归档工作。完成上级交办的其他临时性财务工作。

岗位职责 1、熟悉部门工作细则和流程； 2、以项目方式，参与相关的公司管理工作； 3、需每个工作计划阶段针对公司日常管理上交书面化建议； 4、执行公司安排的其他相关工作。 岗位要求 1、有志在酒店行业发展的应届毕业生/实习生； 2、对担任酒店管理人员具有高度期望； 3、热爱服务行业，具有良好的顾客服务意识、亲和力、沟通技巧和团队合作精神。

任职资格： 1、本科及以上学历，酒店管理、旅游管理、行政管理等相关专业； 2、五年以上五星级酒店总经理经验，三年以上国际联号五星级酒店同岗位经验； 3、熟悉五星级酒店全面运作及管理流程，有较成功的经营业绩案例； 4、具有敏锐的商业触觉及市场洞察力，善于审时度势，制定酒店发展战略； 5、具备优秀的团队合作精神和协调能力，出众的判断和决策能力、商务谈判能力、公关能力及经营管理能力，抗压能力强； 6、具有较强的责任心和良好的职业道德，具备较强的领导能力和团队建设及管理能力； 7、年龄48岁以内，形象气质佳，普通话标准。

【岗位职责】 1、负责公司旗下酒店品牌的新媒体矩阵（包括但不限于微信公众号、抖音、小红书、微博等）的日常运营及内容策划，提升品牌曝光度和用户粘性； 2、制定并执行新媒体运营策略，结合酒店行业特点，策划线上营销活动，推动粉丝增长及转化； 3、撰写高质量原创文案，包括活动推广、品牌宣传、产品介绍等，确保内容符合品牌调性； 4、监测和分析新媒体运营数据（如阅读量、互动率、转化率等），定期输出运营报告并提出优化建议； 5、跟踪行业热点及竞品动态，及时调整运营策略，保持内容创新性和竞争力； 6、协调设计、市场等部门，确保视觉素材与文案内容的高质量输出。 【岗位要求】 1、本科及以上学历，新闻学、传播学、市场营销、广告学等相关专业优先； 2、2年以上新媒体运营经验，熟悉酒店、旅游或服务行业者优先； 3、具备优秀的文案撰写能力，能独立完成创意策划及内容生产； 4、熟练使用主流新媒体平台（微信、抖音、小红书等）及运营工具（如排版编辑器、数据分析工具等）； 5、对数据敏感，具备较强的逻辑分析能力，能通过数据优化运营策略； 6、年龄26-36岁，工作细致负责，具备良好的沟通能力和团队协作精神。

工作职责：Role Overview: As a catalyst for organizational excellence, the Director of Human Resources is accountable for developing a best－in－class workforce, cultivating an inclusive "Great Place to Work for All" culture. Acting as the strategic HR advisor to Hotel Executive Leadership, this role ensures all talent strategies, including but not limited to leadership development, talent acquisition, total rewards, performance management, team member relations, and compliance, effectively support business goals while strengthening both employer brand and team member experiences.Key Responsibilities:HR Strategy and Talent Development: Be the strategic HR partner to Hotel Executive leadership, offering professional advice and delivering HR and Talent strategies, including talent and leadership development, Recruiting, Compensation and Benefits, performance reviews, team member relations, and compliance.  Collaborate with the Hotel Executive Leadership team to set up and align HR strategies and KPIS to support business success.  Forster a "Great Place to Work for All" culture at the hotel level and partner with the Hotel Executive Team to achieve DE&I targets. Ensure full implementation of new projects and programs at the hotel, covering all aspects of HR management, including but not limited to Compensation & Benefits, Recruiting, Talent Management, HR Digitalization and Productivity Management. Provide feedback to GM and Executive Team and program owners for continuous improvement. Develop and execute workforce strategies that balance cost efficiency, operational flexibility and talent quality.  Create regional synergies to elevate Hilton‘s brand visibility. Build and Sustain a Robust Hotel Talent Pipeline to meet the hotel‘s current and future needs. Foster a Culture of Continuous Learning and Development and strengthen overall operational and leadership Capabilities Design and implement business－driven training plan that aligns with hotel’s goal and support team member growth and development. Business Performance Review and HR Operation Excellence: Develop and manage the annual HR budget and monthly rolling forecasts, ensuring strict adherence to operational budgets, cost control, and proper approval of expenditures. Ensure full compliance with local labor laws and Hilton’s policies and procedures across all hotel operations, including team member relations, workforce planning, performance management, training, compensation and benefits, team member well－being, safety, security, and hygiene. Implement robust performance evaluation systems to inspire creativity, innovation, and high performance among team members. Champion a culture of recognition, celebrating contributions that drive operational success and organizational growth. Collaborate closely with Operations departments to plan and manage diverse workforce groups including GIG, outsourced workers, trainees, and retirees maximizing labor efficiency while ensuring legal compliance and maintaining exceptional service quality. Lead and oversee all HR functions and daily operations, ensuring seamless execution and alignment with organizational goals. Develop and mentor HR team members, fostering a culture of continuous learning and adherence to best practices and procedures. Ensure professional image and grooming standards, promoting high standards of personal appearance and hygiene among team members, in strict compliance with the hotel’s grooming guidelines. Recruitment: Develop and implement a comprehensive talent acquisition strategy that aligns with the hotel‘s goals and objectives. Partner with Executive leadership and department heads to identify and anticipate current and future talent needs, ensuring a proactive approach to workforce planning. Develop creative partnerships with talent service channels, educational institutions, and industry networks to expand the hotel’s talent pipeline. Enhance the hotel’s employer brand by promoting its unique value proposition and culture through innovative recruitment marketing strategies. Ensure L8 （AHOD） and above positions are filled in a timely manner to reduce impact on business and operationTotal Rewards （Compensation & Benefits） Management: Develop and implement competitive compensation strategies that align with the hotel’s business objectives and support talent retention and attraction.  Implement Total wellbeing （Benefits） offerings, which include Mental wellness, Physical health, financial wellbeing, social wellbeing. Team member Relations and Compliance: Manage ad－hoc team member relations issues, including but not limited to leadership－related issues, team member grievances, conversations, or compliance issues.  Ensure that team member facilities, including the team member restaurant, locker room, dormitory, and other designated areas, are maintained in compliance with Hilton‘s high operational standards.  Regularly review and update policies to ensure relevance and compliance with Corporate HR, legal and industry standards. Perform routine self－compliance audits to guarantee full adherence. Miscellaneous: Strongly inclined to adhere to rules and set standards of behavior. Work with Team Member Kitchen Chef de Cuisine and Hygiene Manager to ensure compliance with FSAA as well as other pertinent culinary operation guidelines and costs. Carry out any other reasonable duties and responsibilities as assigned. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.任职资格： Bachelor’s degree and above. Minimum 2 years of experience in a similar position with an international brand hotel. Fluent in written and spoken English. In－depth knowledge of local labor laws Strategic planning ability A collaborative and open－minded leadership style Comprehensive knowledge of HR modules and department operations. Able to coach and develop others. Proficient in essential business and financial fundamentals Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. High level of emotional intelligence （EQ）. Technology Proficiency and Strong analytical skills Empathy and a customer service－oriented mindset.

【岗位职责】 1、每月收取培训计划和培训报告。 2、跟进员工活动、生日会、采购等工作。 3、按期向上级领导反馈酒店培训实施结果。 4、与相关部门进行沟通，取得培训工作所需的协助。 5、协助人力资源经理开展培训相关的工作。 6、负责经常深入部门，了解部门的培训需要，提出可行性教学建议。 【岗位要求】 1、本科及以上学历，有相关实习经验。 2、有良好的沟通交流能力。 3、了解酒店员工的服务工作规范和质量标准的要求。 4、掌握电化教育的方法，能熟练操作计算机。

Job Duties (including but not limited to) 主要工作职责（包括但不限于以下内容） Responsible for keeping Manor Club Lounge running smoothly by ensuring all guest’s need are met, keeping the lounge clean, restocking food and beverage presentations, order necessary food and beverage supplies and other items necessary for the daily operations. 负责保持行政酒廊的平稳正常运营,确保所有客人的需求得到满足,保持酒廊的清洁,补充食品和饮料,提供必要的食品和饮料供应和其他项目日常运营所必需的。   Other ad hoc tasks and duties as required by Manor Club Manager. 完成行政酒廊经理安排的其它工作。   Requirements 任职资格： 1. University Bachelor Degree and above. 大学本科及以上学历。 2. Excellent written and spoken Mandarin & English are a must. 优秀的中英文书写和口语能力。 3. Good interpersonal & communication skills. 良好的人际交往和沟通能力。 4. Ability to work independently and as a team. 能够独立工作和团队合作。   Experience 经验要求： Experience in an executive lounge is preferred. 有行政酒廊经验为佳。

岗位职责 1、负责酒店的库存物资的成本核算与控制，定期与有关帐目进行核对 2、做好餐饮部总监和总厨的业务沟通，对酒店饮食管理控制系统提出提出改进意见。 3、定期与采购部、餐饮部共同对市场价格进行调查、分析，更有效地控制进价。 4、对仓库、收货部进行工作检查，严格各种物品、食品、饮料的购入、验收、入库、出库等有关手续和标准。 5、减少库存积压，配合库房每月汇总库存物资积压表，尽量利用库存积压物资以减低成本。 6、根据酒店的政策管理酒店备用金 7、完成酒店每日的现金和外币兑换的银行存款业务 8、支付部门消费的零星现金报销，分配与应付职员发出的现金支票有关的现金 岗位要求 1、财务、会计等相关专业大专及以上学历，有会计从业资格。 2、具有一定的管理、沟通、协调能力和团队协作意识。 3、熟练掌握酒店会计的基本理论及实际工作方面的知识。 4、基本了解酒店所需各种物品的名称、型号、规格、单价、用途和产地。 5、了解同类产品不同共应商提供物资质量及价格差别。 6、熟悉酒店成本控制的方法，了解酒店物资消耗的基本情况。

【岗位职责】 1、全面负责酒店大堂区域的日常运营管理工作，确保服务流程规范、高效； 2、接待VIP客人，处理客人投诉及突发事件，提供及时、专业的解决方案； 3、监督前台、礼宾、客房等一线部门的服务质量，协调各部门工作衔接； 4、检查大堂设施设备运行状态，维护酒店形象及环境标准； 5、协助前厅经理制定服务标准及培训计划，提升员工业务能力； 6、完成每日运营报表，分析客户反馈并提出改进建议； 7、执行酒店安全管理制度，确保宾客及员工安全。 【岗位要求】 1、本科及以上学历，酒店管理、旅游管理或相关专业优先； 2、2年以上高星级酒店前厅或大堂副理工作经验； 3、年龄26-32岁，形象气质佳，具备优秀的职业素养； 4、精通酒店前台系统（如Opera），熟练使用办公软件； 5、出色的沟通协调能力及突发事件处理经验； 6、英语口语流利，能熟练接待外籍宾客； 7、具备较强的服务意识、抗压能力及团队管理能力。

【岗位职责】 1、在日常工作上，协助市场传讯经理，保证部门内所有任务按照标准准时完成。 2、完成分配的任务，与公寓的目标和营业方向一致，以争取良好的效果。 3、保持与各相关部门和总部的良好沟通合作。 4、在市场传媒经理需要的时候，协助公寓市场方面的工作。 5、美工设计。 6、根据公关活动情况，与媒体保持联络并负责发表信息。 7、维护公寓形象。 8、保留酒店宣传资料，包括酒店照片资料及幻灯资料。 9、协助市场传讯经理，确保在所有酒店举行的活动中宣传本公寓。 11、符合公寓标准，政策及程序。 12、协助市场传讯经理撰写酒店宣传文案。 13、管理酒店展现材料并确认其符合标准和政策。 14、完成上级交代的其他任务。 【岗位要求】 1、本科及以上学历，主修新闻，传播，或公关专业者优先考虑。 2、1-3 年相关工作经验。 3、在酒店或房地产行业有良好的媒体关系和资源。 4、熟悉新媒体。 5、经验丰富的活动组织者。 6、熟练的中英文语言能力;良好的写作技巧和沟通技能。

工作职责：财务回报：1、协助制定人力资源部的预算，并督促部门依据预算开展工作。2、监管员工编制与人力配置标准以管理成本。3、降低因雇佣关系引起的财务风险。4、识别和分析本地薪资福利水平，确保酒店提供的待遇具有同业竞争力。员工团队：1、推出各种有利于团队协作的活动，为全体员工营造积极的工作氛围（如：全体员工会议、团队成员认可与庆祝活动、社团、健康活动等）。2、为酒店领导层与员工提供各类教育与培训，包括绩效管理流程、递进式惩戒流程等相关课程，以此提高工作效率、提升绩效。3、为新员工提供入职培训，让新员工了解酒店或公司的标准、政策规定、流程和员工福利待遇等信息。4、确保在招聘和甄选流程中随时遵守酒店或公司的聘用标准和政府法规。5、计划和分配人力资源部员工的工作。根据酒店或公司的规定和政策，对员工工资、工作规程或其它与人力资源相关的事务提出建议或初拟方案。宾客体验：1、建议并实施宾客服务战略，推动员工积极应对不断变化的宾客需求。2、实时掌握影响宾客满意度的市场趋势和本地行情变化。3、抽时间与宾客进行互动，获取反馈，了解员工提升宾客满意度的渠道。4、与部门经理协作，共同组织开展各类活动以达成服务行为标准并持续提升宾客体验。企业责任：1、提升酒店与品牌在本地的知名度，鼓励员工积极参与本地社区活动。2、确保遵守相关劳工法规及酒店或公司的政策与流程。3、对工作中发生的问题进行调查和研究，了解事实情况，即时发现对酒店或公司可能造成的潜在风险，并通过各类员工关系项目来推动问题的解决。4、收集并维护离职面谈、人员流动统计数据、旷工报告等数据，了解各种趋势、培训需求和管理问题等。5、若酒店有工会组织，可能需要管理劳工关系事务，并代表酒店参与相关问题的调停、仲裁及合同协商工作。6、可能需对酒店的安全负责，确保将偷窃、犯罪和其它风险降至最低。完成其它分配的任务，可能需要担任值班经理。任职资格：1. 本科及以上学历，人力资源管理/心理学/管理学等相关专业优先。2. 具备10－15年及以上同星级酒店人力资源工作经验，其中至少3年以上同岗位工作经验。3. 熟悉人力资源六大模块（招聘、培训、绩效、薪酬、员工关系、人力资源规划），具备扎实的专业知识。4. 具备良好的沟通协调能力、组织能力和团队合作精神，能够有效地与各部门沟通协作。5. 具备较强的分析问题和解决问题的能力，能够应对复杂的人力资源管理挑战。6. 熟练使用办公软件和人力资源管理系统，具备良好的数据处理和分析能力。7. 具备良好的职业道德和职业素养，能够保守公司机密，维护公司利益。

岗位职责： 1依据公司发展战略及目标，负责项目挖掘、信息收集与初步洽谈，建立客户资源库； 2.跟进潜在项目全过程，包括需求对接、方案撰写、商务谈判、合同推进及签约后的工作衔接； 3.维护客户关系，定期回访，及时反馈客户需求与市场动态，助力优化产品与服务； 4.调研市场动态、竞品合作模式、收集客户对服务、产品的需求建议，输出市场分析报告，为品牌优化及拓展策略调整提供依据； 5.明确阶段性核心任务及实施路径，优化执行策略，定期汇报业绩情况，市场动态及重大问题，提出优化建议； 6.积极参与团队协作项目，达成个人及团队业绩目标。 任职要求： 1本科及以上学历，市场营销、酒店管理、工商管理等相关专业优先，三年以上酒店、文旅、商业地产等行业BD或项目拓展经验； 2.具备一定的项目资源，有酒店托管、品牌合作、物业租赁等相关项目拓展成功案例者优先； 3.熟悉酒店行业合作模式与市场规则，沟通表达能力强，具备良好的商务礼仪与谈判技巧，具备敏锐的市场洞察力，有良好的跨部门沟通与团队协作精神； 4.目标感明确，执行力强，能适应高频出差，具备良好的抗压能力与团队协作精神。

具体工作职责如下：  1.完成各大OTA渠道的政策维护和优化工作，包括效果评估、分析和监测，以实现酒店产量的提升目标；  2.每日重点关注酒店数据，跟踪销售情况，提供相关政策和建议，以支持酒店在线渠道销售的优化；  3.深入了解市场及竞争者的情况，高效把控在线渠道销售信息，确保市场及客户信息的准确性，为上级提供业务决策的依据，以便于工作的跟进；  4.与酒店沟通，高效认知及处理业务信息，以确保所有促销内容的准确性及合理性；  5.与其他部门保持紧密沟通协作，高效处理业务问题，以确保所有销售内容的准确性及合理性；6.负责网络市场的协议签订、市场开发、客户维系以及客户档案管理工作；  7.完成上级交付的其他工作任务，积极配合团队合作，确保工作的顺利进行。

The Role 岗位职责： 1. Plan,implement and monitor the PR segments in the annual Revenue Plan, with action plans and relevant updating through out the year where needed. 依据年度收益计划和行动计划，制定、实施和监督公共关系。 2. Plan, conceptualise and execute all aspects of marketing campaigns, including advertising, promotions,communications and CRM, tailoring each plan according to target markets. 计划、创意并执行所有市场活动，包括广告、推广、沟通和客户关系维护，依据目标市场制定专属的计划。 3. Handle all areas in Marcoms, including media planning, media relations/promotions, communications, copy writing and collateral production. 处理市场传媒的所有领域，包括媒体计划、媒体关系\推广，沟通，版权和宣传品。 4. Liaise with regional office on business development and marcoms projects. 向区域办公室汇报业务发展和市场传媒的项目。 5. Submit monthly report to Corporate Office,Guidance Team and owner. 向集团办公室、管理层以及业主发送月度报告。 6. Manage and develop the Marcoms team in a professional and brand-adhering manner, aiming for the highest possible level through detailed performance reviews, coaching and training. 按品牌要求专业地管理和发展市场传讯的团队，以达到高标准的表现，提供辅导和培训。 7. Ensure timely production of relevant collaterals and marketing materials. 确保相关宣传品和市场材料按时到位。 8. Work with operations department inensuring all print materials used for operational purposes are prepared in time and according to corporate guidelines as well as hotel's image/style. 与运营部门合作确保所有打印材料依照运营需求及时制作，并符合集团标准和酒店形象/风格。 9. Handle all areas pertaining to marcoms inall social media channels, and all relevant brand or property websites, from creation and addition to changes and updates. 维护全部社交媒体以及酒店官方推广平台信息。 10. Initiate hotel promotions with Sales and F&B via emailer to various databases, including local database for eventsand in-house promotional purposes. 将销售和餐饮推广通过邮件发送给各种数据库，包括当地活动的数据库以及住店推广。 11. Seek promotional opportunities with creditcard companies, banks, airlines and others, on the property level, as directed by DOSM. 在市场销售总监的指导下与信用卡公司、银行、航空公司和其他公司寻找推广机会。 12. Ensure that all PR related systems are keptup to date with accurate information and all standards are complied fully. 确保所有公共关系的系统都准确更新到位并保持所有标准。 13. Drive PR and media strategies and plans,also working closely with PR agencies through out the world. 推动市场和媒体战略计划，与各地公关公司紧密合作。 14. Plan, organize and manage PR events insource markets as directed by DOSM. 在市场销售总监的指导下计划、组织和管理公关活动。 15. Maintain media relations via regular pressreleases and press calls to key feeder markets. 定期与媒体沟通以保持良好关系。 16. Handle all professional, in-house, media andtravel agent photography and filming. 处理所有专业的在店媒体和旅行社拍摄活动。 17. Serve locally as the PR spokesperson for the hotel, and attend local community and industry functions as a rep of the hotel when needed. 作为酒店当地的公关发言人，代表酒店参加社区和行业的活动。 18. Work with local community organizations and charities and is helpful to maintain the hotel's image as a community supporter. 与社区机构和文化机构保持合作。 19. To ensure that all content on social media and other digital and print platforms is following CHG and PATINA brand standards and is at all times in full compliance with governmental content restrictions under applicable laws, ordinances, codes and regulations. The employee is required at all times to act in accordance with established approval processes and the hotel reserves the right to impose disciplinary action including but not limited to termination of employment. The hotel with holds any liability in case established procedures are violated. 确保社交媒体、线上平台及印刷制品上面的内容均符合嘉佩乐酒店集团及柏典品牌标准，并且总是遵循政府对内容限制做出的适用法律、条例、法规和规章。员工必须严格遵守酒店及集团的审批流程，酒店保留对违反此条规定的员工进行纪律处分的权利，处分包括但不限于解除劳动关系。如员工违反该政策和流程从而造成严重后果的，由员工本人负责。 Talent Profile 能力&技能需求： University Graduate. 大学本科毕业。 Minimum 5 years of experience in similar capacity with international chain hotels. 具有至少5年国际连锁酒店的相关经验。 Leadership skills and knowledge of all tasks within the area of responsibility. 在负责领域拥有领导能力和所有相关知识。 Knowledge in e-commerce, mass communication, creative graphic design, innovative copy writing, and editing. 熟悉电子商务，大众沟通、图像设计、版权和编辑。 Knowledge of local & international market. 了解本地和国际市场。 Good calligraphic skill. 出色的书写技能。 Excellent written and spoken Chinese and English. 熟练的中英文口语和书写能力。 Good interpersonal & communicative skills. 出色的人际交往和沟通能力。 Ability to work under pressure independently and as a team. 有独立工作和团队合作的能力和有抗压能力。

SCOPE The overall scope of this role is to safeguard the hotel assets and financial resources and ensure that these are utilized to maximize operating results. OVERALL OBJECTIVES To provide timely and accurate information and work together with the executive team in order for the hotel to run profitably and within the legal and corporate guidelines to maximize the use of the resources available and maintain a control over revenues and costs and help ensure that the hotel objectives are met.  The job of Director of Finance is executed satisfactorily when: All local and corporate guidelines and deadlines are met. High forecast accuracy is achieved consistently. Senior Management is provided with timely and accurate financial information. Hotel fully operates under the terms of the Management Agreement. Insurances are up to date and in compliance with local and corporate regulations. At Kempinski, Talent Development is a management responsibility and consequently an integral and important part of our Managers’ daily activities.    The Director of Finance fulfils their role as a Talent Development Ambassador when: They actively support and implement Talent Development initiatives as a part of their daily activities. They identify Training talents in their department and throughout the hotels as per below definition and actively support their career development. They support and initiate transfer, cross exposure and task force assignments for their team. They personally conduct TTTTs with their team on a regular basis and take personal interest for their talents’ development plans. They recruit and select potential talent according to the Company’s current and future hotel, regional and worldwide needs including conducting interviews for positions in their department and their region. MAINRESPONSIBILITIES Responsible for following and understanding all Kempinski Policies & Procedures.  Responsible for behaving in a professional and harmonious manner and following the Kempinski code of conduct. Responsible for understanding and following the terms of the Management Agreement.  Responsible for supporting, mentoring and developing the finance staff.  Responsible for supporting and encouraging training of all staff in financial matters . Responsible for developing the annual business plan together with the General Manager and Executive Committee.  Responsible for conducting monthly P&L meetings.  Responsible for monitoring and controlling all revenues and expenses and making the corresponding recommendations when needed.  Responsible for reviewing the cash position of the hotel in order to optimize the use of funds.  Responsible for preparing and submitting the quarterly self assessment report.  Responsible for preparing and submitting an accurate monthly forecast. Responsible for reviewing and signing the Balance Sheet reconciliations monthly.  Responsible for ensuring the preparation of the accurate and timely monthly financial report. Responsible for being the contact for the auditors and act upon recommendations in the audit report.  Responsible for continuously searching for new business opportunities to benefit the hotel.  Responsible for the control environment within the hotel.  Responsible for keeping and safeguarding all contracts, lease agreements, licenses, insurance policies and all legal and financial documents.  Responsible for maintaining good relationships with the hotel owners/representatives as well as external partners.  Responsible for communicating with the General Manager on any discrepancies or other potential problems. Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.

岗位职责: Opportunity Research & Feasibility： 潜在机会研究： 1. Identify, evaluate and prioritize new hotel-development opportunities across target markets. 寻找、评估酒店发展的市场机会，推荐新发展项目； 2. Conduct comprehensive due-diligence and market studies using all available data sources. 通过所有信息来源对项目进行尽职调查和市场分析； 3. Present ranked pipeline to senior management. 划分项目优先等级，向公司高层管理人员汇报； Track potential hotel projects: 跟踪潜在发展项目: 1. Prepare concise project briefs, and lead or join related hotel visits 准备相应的项目汇报文件，独立负责或者与团队一起参与相应酒店的考察与参观。 2. Compile market data and prepare hotel-specific feasibility and profitability analyses. 整理相应的项目周边的市场分析数据，酒店的可行性及盈利能力分析。 Sign Hotel Management Contracts 签署酒店合作协议： 1. Coordinate internal and external resources to secure Letter Of Intent(LOIs), Technical Services Agreements (TSA) and Hotel-Management Agreements (HMA). 协调各种资源以帮助酒店管理意向书、酒店技术服务协议和酒店管理合同的签署； 2. Participate in and/or support negotiations to achieve signed agreements; circulate executed documents to relevant departments. 参与或协助以上协议的谈判并最终达成合作协议,并将相应的文件通知相关部门。 3. Organize contract-signing ceremonies and related events. 组织协调相应的管理合同的签约活动。 Organize Project Kick-Off Meeting: 组织召开项目启动会议： 1. After TSA or HMA execution, brief corporate departments on project specifics and key terms agreed during negotiations; chair project-launch meetings. 在项目技术服务协议或者管理协议签署后，向集团的相关部门介绍项目的情况以及在洽谈过程中达成的相关事宜。 Communications and other duties: 沟通及其他职责： 1. Industry Relations: Develop and maintain strategic partnerships; strengthen relationships with key industry leaders and partners; deliver regular brand presentations. 业内往来：发展维持并加强与合作伙伴的关系；定期做品牌宣讲。 2. Corporate Collaboration:Maintain strong communication with corporate functions and managed hotels to obtain timely information and provide required support. 公司事宜：与集团相关部门和旗下酒店保持良好的沟通和联系，及时获得相关信息并提供所需的支持。 3. Departmental Duties: Report to Head of Development; assist in setting short-term departmental goals, budgets and business plans. 部门事宜：向公司发展部负责人汇报；协助制定本部门阶段性的管理目标、部门预算及业务计划； 任职资格: 1. 8+ years of corporate business development and/or consulting experience in hotel and/or commercial real estate development industry. 8年以上酒店和／或商业地产开发行业公司业务开发和/或咨询经验； 2. Strong business judgments, strategic thinking, financial analysis, and problem solving. 有较强商业判断力、决策力、财务分析和风险应对能力； 3. Requires bachelor’s degree or above. 本科或以上学历； 4. Demonstrated leadership, results-orientation, execution excellence and track record of success. 出色的领导力、业绩导向、执行能力和成功业绩； 5. Excellent communication skills in Mandarin & English both oral and written. 具备优秀的中英文口语及书面表达能力； 6. Detailed, efficient oriented and with a strong sense of responsibility. 认真负责，注重细节和效率； 7. Ability to manage work-pressure, can work overtime and make frequent business travels as needed. 能承受工作压力，能适应加班及经常出差的要求； 8. Various computer skills, including MS Excel, Word, and PowerPoint. 熟练使用各种计算机技巧，包括微软Excel，Word和PowerPoint； 9. Excellent communication and presentation skills. 卓越的表达和介绍能力； 10. Excellent interpersonal skills. 善于人际沟通和协调。