工作职责:
1.协助总经理完成酒店所有与收入及市场销售相关的工作并完成总经理安排的相关工作。
2.全面负责对销售部,宴会销售部,收益管理与预订部,及市场传讯部的管理工作。
3.带领酒店商务团队完成相关关键指标,包括但不限于管理酒店的持续盈利能力,确保酒店的收益和利润,宾客满意度达标甚至超过标准要求
4.制定酒店年度/季度/月度预算预测与工作计划,并有效的予以实施
5.参与开拓和实施酒店和部门的政策规定。
6.制定开拓市场销售战略和促销计划,实时更具市场情况进行调整。
7.督导和推动市场销售计划的进展和实施。
8.为商务发展部设定清晰的工作目标,实施员工个人技能的发展,业绩的复核训导和培训。
9.监督和评估当前发起的市场销售活动以及市场动态。
10.管理部门内部的运作,保证部门固定资产及运营物品得到良好维护。
11.定期进行市场调查,掌握竞争对手信息。
12.为酒店设立价格策略和销售目标。
13.管理特别项目及其他相关的生意。
Job Description:
1.Assist the General Managerto complete all work related to revenue and marketing of the hotel, completingwork assigned by the General Manager.
2.Responsible for the management of Sales, Banquet Sales,Revenue Management, Reservations, and marketing communications.
3.Lead the hotel business team to achieve relevantkey indicators, including but not limited to managing the hotel's continuedprofitability, ensuring the hotel's revenue and profit, and guest satisfactionto meet or exceed the standard requirements.
4.Develop the hotel's annual/quarterly/monthly budgetforecast and work plans, implementing them effectively.
5.Participate in developing and implementing hoteland departmental policies and regulations.
6.Develop marketing strategies and promotion plans toadjust tothe market situation in real time.
7.Supervise and drive the progress and implementationof marketing plans.
8.Set clear objectives for business development,implement personal skill development, performance review trainings and other trainings.
9.Monitor and evaluate current initiated marketingactivities and market dynamics.
10.Manage the internal operation of the department toensure that the fixed assets and operational items of the department are wellmaintained.
11.Set pricing strategies and sales targets for thehotel.
12.Manage special projects and other relatedbusinesses.
13.Ensure efficient use of departmental resources.