You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Team Leader - Front Office is responsible to assist in the smooth and efficient running of the Front Office Department within the Rooms Division
确保健身中心的运作符合酒店市场策略,执行酒店行为指南。
To ensure that the Wellness Club activities are aligned with the respective Corporate Strategy, and that the Hotel Actions have been introduced and implemented where appropriate.
确保所有员工遵循品牌承诺并始终提供优异的对客服务。
Ensures that all associates deliver the brand promise and provide exceptional guest service at all times.
customers in other departments as appropriate.
礼貌而高效地处理所有客人和会员的投诉,确保问题得到圆满解决。
Assists in all Guests and Membership complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
确保有效管理健身中心的服务,使之遵循部门运行手册的程序,并将效率最大化。
Ensures through effective supervision that all services offered in the Wellness Club are always available and carried out with the utmost efficiency and courtesy as per the Wellness Club Departmental Operations Manual.
完成其他合理分配的职责和任务。
Carries out any other reasonable duties and responsibilities as assigned.
· Accountable for overall success of the dailykitchen operations & designated section.
· 负责厨房日常运营和指定区域的顺利运作。
· Exhibits culinary talents by personally performingtasks while leading the staff and managing all food related functions.
· 在领导员工和管理所有与食品相关的职能的同时,亲自执行任务,展示烹饪才能。
· Works to continually improve guest and employeesatisfaction while maintaining the operating budget. Supervises all kitchenareas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staffincluding direct reports.
· 在保持运营预算的同时,不断提高客人和员工的满意度。监督所有厨房区域,确保生产出一致、高质量的产品。负责指导和发展员工,包括直接下属。
· Must ensuresanitation and food standards are achieved
· 必须确保达到卫生和食品标准。